IBM RS/6000 - Manual

VCCI Statement The following is a summary of the VCCI Japanese statement in the box above. This is a Class A product based on the standard of the Voluntary Control Council forInterference by Information Technology Equipment (VCCI). If this equipment is usedin a domestic environment, radio disturbanc...

Radio Protection for Germany Dieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom9.Nov.92 das EG–Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese vonGeräten gilt fol...

Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. Electrical Safety Observe the following safet...

Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a labelthat identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 IEC 825:1984 CENE...

xiv RS/6000 Enterprise Server Model H Series User's Guide

Environmental Notices Product Recycling and Disposal Components of the system unit, such as structural parts and circuit cards, can berecycled where recycling facilities exist. Companies are available to disassemble,reutilize, recycle, or dispose of electronic products. Contact your account represen...

xvi RS/6000 Enterprise Server Model H Series User's Guide

About This Book This book provides information on how to install and remove options, use thesystem, use diagnostics, use service aids, and verify system operation. This bookalso provides information to help you solve some of the simpler problems that mightoccur. ISO 9000 ISO 9000 registered quality ...

Trademarks Ÿ AIX is a registered trademark of the International Business Machines Corpo-ration. Ÿ PowerPC is a trademark of the International Business Machines Corporation. Ÿ Velcro is a trademark of Velcro Industries. xviii RS/6000 Enterprise Server Model H Series User's Guide

Chapter 1. System Description Thank you for selecting a RS/6000 Enterprise Server Model H Series! The RS/6000 Enterprise Server Model H Series combines PowerPC performanceand system expandability, ensuring that your system adapts to handle ever-changingoperating requirements. The system is specifica...

Chapter 2. Using the System Unit Ergonomic Information Once you have setup your system, we encourage you to visit the Healthy Computingweb site. Good ergonomic practice is important to get the most from your work-station and to avoid discomfort. This means that the equipment and the workplaceshould ...

Stopping the System Unit Attention: When using the shutdown procedure for your system, enter the correctcommand before you stop the system unit. Failure to do so may result in the loss ofdata. If you need information on the shutdown procedure for your operating system,see your operating system docum...

Reading the Operator Panel Display The operator panel display is used to: Ÿ Track the progress of the system unit self tests and configuration program. Ÿ Display codes when the operating system comes to an abnormal end. Ÿ Display system messages. 1 4 3 2 During power on self test (POST), four charac...

Using the Keyboards There are several keyboards available for the system unit. The keyboards havevarious keys that enter data and control the cursor location. The keyboards can beengraved for the languages of different countries. The functions of each keyboard depends on the software used. The chara...

Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available foruse with the system unit. Consult your application publication for the exact use of the three-button mouse. You can use the mouse to perform such functions as positioning a cursor, selecti...

With the mouse buttons, you can perform functions such as selecting and dese-lecting options, extending your selection, or choosing a command. The precise func-tion of your mouse depends on the software you are using. The mouse has a cable that plugs into the mouse connector at the rear of thesystem...

Caring for the Mouse The operating surface for the mouse should be smooth, clean, and flat. Forexample, you can operate the mouse on the following surfaces: Ÿ Finished wood Ÿ Glass Ÿ Enamel Ÿ Plastic Ÿ Paper (except newspaper) Ÿ Metal Rough surfaces collect contaminants that can be transferred to th...

Cleaning the Mouse 1. Remove the retaining ring by turning it counterclockwise, in the direction of the arrow as shown in the illustration. Retaining Ring Ball Cavity 2. Remove the ball. 3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth. 4. If the ball is dirty, wash it...

Using the 3.5-Inch Diskette Drive Diskette Compatibility The system unit has a 1.44MB diskette drive installed vertically in the front. The 1.44MB diskette drive can format, read, and write diskettes compatible with thefollowing diskette drives: Ÿ 1.0MB diskettes with 720KB formatted data capacity Ÿ...

Ÿ To allow writing onto a diskette, slide the write-protect tab to cover the protectslot. Write-Protect Tab (Slot Closed) Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with thelabeled metal shutter first. Push the diskette in...

Using the CD-ROM Drive CAUTION:A Class 3 laser is contained in the device. Do not attempt to operate the devicewhile it is disassembled. Do not attempt to open the covers of the device, as itis not serviceable and is to be replaced as a unit. The CD-ROM is located in bay A2 of the system unit, see p...

Emergency Eject Note: Execute the following procedure only in an emergency (tray will not ejectalthough pressing the unload button). 1. Insert a small diameter rod, such as a straightened paper clip, into the emer- gency eject hole. (Refer to the illustration below for the location of the emergencye...

Hot Swap Disk Drive Physical Locations disc c D C3 D3 C6 C2 D6 D2 C5 C1 D5 D4 D1 C4 C1 Hotswap Disk Drive D1 Hotswap Disk Drive C2 Hotswap Disk Drive D2 Hotswap Disk Drive C3 Hotswap Disk Drive D3 Hotswap Disk Drive C4 Hotswap Disk Drive D4 Hotswap Disk Drive C5 Hotswap Disk Drive D5 Hotswap Disk Dr...

Handling Guidelines The hot-swap disk drive is a sensitive device. Handle the hot-swap carrier and diskdrive with care. Ÿ Do not drop the disk drive or subject the drive to excessive shock. Ÿ Do not expose the disk drive to temperatures lower than -40° F (-40° C) orhigher than 158 ° F (70° C). Ÿ All...

Disk Drive Status LED States SCSI Disk Drives: The following table explains the meaning of the green and amber status LEDs and spin down button. Amber Green Spin Down Button Status LEDs LED or Button Status Definition Amber On Drive spinning Off Drive not spinning Green On Power On Off Power Off Bli...

Service Processor Menus The Service Processor menus are divided into two groups: Ÿ General user menus - the user must know the general access password. Ÿ Privileged user menus - the user must know the privileged access password. The following section describes these two groups of menus, how to acces...

General User Menus The menu options presented to the General user are a subset of the options avail-able to the Privileged user. The user must know the General Access Password inorder to access these menus. à ð GENERAL USER MENU 1. Power-On System 2. Read VPD 3. Read Progress Indicators from Last Sy...

Ÿ Read Progress Indicators from Last System Boot Displays the boot progress indicators (check points), up to a maximum of 100,from the system boot prior to the one in progress now. This historical informa-tion may be useful to help diagnose system faults. The progress indicators are displayed in two...

Privileged User Menus The following menus are available to privileged users only. The user must know thePrivileged Access Password in order to access these menus. MAIN MENU At the top of the MAIN Menu is a listing containing: Ÿ Your Service Processor's current firmware version Ÿ The firmware copyrig...

Service Processor Setup Menu à ð Service Processor SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Disabled 4. Start Talk Mode 5. OS Surveillance Setup Menu 6. Reset Service Processor 7. Reprogram Service Processor Flas...

Passwords Passwords can be any combination of up to 8 alphanumeric characters. You canenter longer passwords, but the entries are truncated to include only the first 8 char-acters. Passwords can be set from the Service Processor menu or from the SMSmenus. For security purposes, the Service Processor...

Ÿ Surveillance Setup Menu This option may be used to setup operating system surveillance. à ð OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: Currently 5 3. Surveillance Delay: Currently 1ð 98. Return to Previous Menu á ñ – Surveillance May be set to Enab...

System Power Control Menu à ð SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Disabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Power-On System 5. Power-Off System 98. Return to Previous Menu 99. Exit from Menus á ñ Ÿ Enable/Disable Unattende...

– Ring Indicate Power-On may be set to 'Enabled' or 'Disabled' – Number of Rings may be set to any number from 1 to 255 Ÿ Reboot/Restart Policy Setup Menu, see “Reboot/Restart Policy Setup Menu”on page 3-22. Ÿ Power on System Lets you power on the system immediately. For other power-on methods see“S...

Ÿ Read Progress Indicators from Last System Boot Displays the boot progress indicators (check points), up to a maximum of 100,from the system boot prior to the one in progress now. This historical informa-tion may be useful to help diagnose system faults. The progress indicators are displayed in two...

à ð System Environmental Conditions(System Power is currently off.) Fan ð: A stopped fan detected Fan 1: A stopped fan detected Fan 2: A stopped fan detected Fan 3: A stopped fan detected I/O Temperature is operating within normal tolerances5.ð Volts: A low 5.ð Voltage reading detected 3.3 Volts: A ...

Call-in/Call-out Setup Menu à ð CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4. Telephone Number Setup Menu 5. Call-Out Policy Setup Menu 6. Customer Account Setup Menu 7. Call-Out Test 8. Ring Indicate Power-On Menu 98. Return...

à ð Modem Configuration Menu Port 1 Modem Configuration File Name:Port 2 Modem Configuration File Name: To make changes, First select the port and then the configuration filename Modem Ports: 1. Serial port 12. Serial port 2 Modem Configuration File Name: 3. modem_f_sp 4. modem_fð_sp 5. modem_f1_sp ...

Serial Port Speed Setup Menu à ð Serial Port Speed Setup Menu 1. Serial Port 1 Speed: Currently 96ðð 2. Serial Port 2 Speed: Currently 96ðð 98. Return to Previous Menu á ñ Serial port speed can be set for terminal performance or to accommodate modemcapabilities. A speed of 9600 baud or higher is rec...

à ð Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4. Customer Voice Telephone Number: Currently Unassigned 5. Customer System Teleph...

For digital pagers that require a personal Identification Number (PIN) for access,include the PIN in this field as in the following example: 1 8ðð 123 4567,,,,87654 where the commas create pauses 1 for the voice response system, and the 87654 represents the PIN. Ÿ Customer Voice Telephone Number is ...

If call out policy is set to 'all', the Service Processor will attempt a call out to allthe following numbers in the order listed: 1. Service Center 2. Customer Admin Center 3. Pager Remote timeout and Remote latency are functions of your service provider'scatcher computer. You should take the defau...

Reboot/Restart Policy Setup Menu Reboot describes bringing the system hardware back up from scratch, for example,from a system reset or power on. The boot process ends when control passes to theoperating system process. Restart describes activating the operating system after the system hardware rein...

Ÿ Enable supplemental restart policy - The default setting is NO. If set to YES,the Service Processor restarts the system when the system loses control asdetected by the Service Processor surveillance, and either: 1. The Use OS-Defined restart policy is set to NO OR 2. The Use OS-Defined restart pol...

System Power-On Methods Ÿ Power-on Switch - see “Starting the System Unit” on page 2-1. Ÿ SP Menu power-on request You can request a power-on via the Service Processor menus from either a localor remote terminal. If a remote terminal is to be used, the modem must be connected to serial port1, and th...

Ÿ Follow-up to a Failed Boot Attempt The Service Processor will initiate a power-on sequence upon detection of afailed boot attempt. Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up from scratch, for example,from a system reset or power on. The boot pro...

Use OS-Defined restart policy:: The Use OS-Defined restart policy default setting is YES. This causes the SP to refer to the OS Automatic Restart Policysetting and take action, the same action the OS would take if it could haveresponded to the problem causing the restart. When this setting is NO, or...

Service Processor Firmware Updates The Service Processor EPROM may need to be updated for two different reasons: 1. The UPDATE (composite) portion of the EPROM has become corrupted. 2. The Service Processor firmware upgrades, without any corruption present. The use of a Flash EPROM allows updates to...

Refer to the downloaded update instructions, or to the System Management Services“Config” on page 4-4 or “Display Configuration” on page 4-25 or Service Processormenus on page 3-7, to determine the level of the system unit or service processorflash. Updating Firmware from the Service Processor Menus...

Updating Firmware from AIX You must delete the file /var/update_flash_image before proceeding. The flash update image file must have already been placed in the /var file system.This could have been done with a file transfer from another server or with thedosread command of the AIX DOS Utilities. For...

System POST Errors: If POST (Power-On Self Test) errors occur during start-up, this error log helps isolate faults when used with the diagnostics. à ð Read System POST Errors Version : ðSeverity : ðDisposition : ðInitiator : ðEvent being reported : ðExtended Error Log Data:ðxC2 ðxðð ðx84 ðxð9 ðxðð ð...

Chapter 4. System Management Services The System Management Services provides a way to view information about yourcomputer and perform tasks such as setting passwords and changing device config-urations. If you are using a graphical display as your system console, use the GraphicalSystem Management ...

The System Management Services screen contains the following choices. Config: Enables you to view your system configuration. MultiBoot: Invokes the Mulitboot menu which provides severalfunctions: Ÿ To Select a Common Hardware Reference Platform(CHRP) compliant operating system to boot In the case of...

Utilities: Enables you to set and remove passwords, enablethe unattended start mode, set and view the addresses of yoursystem's SCSI controllers, select the active console, view orclear the error log, and update your system firmware. Exit: Returns you to the previous screen. To select an icon, move ...

Config Selecting this icon makes it possible for you to view information about the setup ofyour system unit. A list similar to the following appears when you select the Configicon. 4-4 RS/6000 Enterprise Server Model H Series User's Guide

MultiBoot This selection invokes the Mulitboot menu which provides several functions: Ÿ To Select a CHRP compliant operating system to boot In the case of AIX this is a supported option, if you receive a an informationalicon after making this selection this means that information in non-volatilestor...

In the case of AIX this is a supported option only for the CHRP compliant version. Ifyou receive a message saying: No Operating System Installed information in non-volatile storage could have been lost, as would happen if thebattery had been removed. In order to recreate this value issue the bootlis...

New Exit 2 Ethernet (Integrated) 3 SCSI 4.5 GB Harddisk id=6 (slot=1) SCSI Tape Drive id=5 (slot=1) 1 [1] [2] [3] [4] [5] SCSI CD-ROM id=3 (slot=1) - Diskette Default Save Attention: If you change your startup sequence, you must be extremely carefulwhen performing write operations (for example, copy...

Utilities Selecting this icon enables you to perform various tasks and view additional informa-tion about your computer. Spin-Up Error Log RIPL Password Exit SCSI id Update Console The following describes the choices available on this screen. Password: Enables you to set password protection for tur...

RIPL (Remote Initial Program Load): Allows you to select aremote system from which to load programs via a networkadapter when your system unit is first turned on. This optionalso allows you to configure network adapters that requiresetup. Update: Allows you to update the firmware programs on yourcom...

Power-On Password: Setting a power-on password helps protect information storedin your computer. If a power-on password is set for your computer, the Power Onicon is shown in the locked position; if a power-on password is not set, then thePower On icon is shown in the unlocked position (as in the sc...

Hard Disk Spin Up Delay This selection allows you to change the spin up delay for SCSI hard disk drivesattached to your system. Spin up delay values can be entered manually or a defaultsetting can be used. All values are measured in seconds. The default is twoseconds. After you have entered the new ...

RIPL Selecting the Remote Initial Program Load (RIPL) icon gives you access to the fol-lowing selections. Chapter 4. System Management Services 4-17

SCSI ID This selection allows you to view and change the addresses (IDs) of the SCSI con-trollers attached to your system unit. To change an ID, use the arrow keys to high-light the entry, then use the spacebar to scroll through the available IDs. After youhave entered the new address, use the arrow...

Update This selection allows you to update the service processor and system firmware inyour system unit from an image on a 3.5-inch diskette. After choosing to update thefirmware and confirming this choice, you must insert the diskette containing thefirmware image. In order to create a firmware disk...

Text-Based System Management Services The text-based Open Firmware command line and System Management Services areavailable if an ASCII terminal is attached to your system unit. The text-based OpenFirmware command line allows you to configure some adapters, and the SystemManagement Services makes it...

Display Configuration This option provides information about the setup of your computer. A screen similarto the following is displayed. à ð Device PowerPC 6ð4 L2-Cache, ð512K Memory slotA=8MB slotB=8MB LPT addr=3BC COM addr=3F8 COM addr=2F8 Audio Keyboard Mouse Diskette addr=3Fð Integrated Ethernet ...

MultiBoot Menu à ð Multiboot Menu 1. Select Software 2. Software Default 3. Install From 4. Select Boot Devices 5. OK Prompt 6. Mulitboot Startup <OFF> (or <ON>) .------. |X=Exit| ------' ===> á ñ The Select Software option shows the names of the operating system installed. Thisoption...

Utilities The Utilities screen enables you to select from the following system managementtools. à ð Utilities 1. Set Password and Unattended Start Mode 2. SCSI Spin-Up 3. Display Error Log 4. Remote Initial Program Load Setup 5. Change SCSI id 6. Update System Firmware 7. Update Service Processor 8....

Set Power On Password: Setting a power-on password helps protect informationstored in your computer. You can use any combination of up to eight characters(A–Z, a–z, and 0–9) for your password. The password you type is not displayed onthe screen. Press Enter when you are finished; you are required to...

Display Error Log: A screen similar to the following is displayed when you select this option. You can view or clear your computer's error log. à ð .----------------------------------------------------------. | Error Log | | | | Date Time ErrorCode Location | | Entry 1. 96/ð4/ð1 12:13:22 25A8ðð11 ðð...

Change SCSI ID: This option allows you to view and change the addresses of the SCSI controllers attached to you computer. Update System Firmware: This option allows you to update your system firmware. Note that you must insert a diskette containing the firmware update imageafter you see the followin...

Update Service Processor Firmware: See “Service Processor Firmware Updates” on page 3-31 for details about updating the service processor. Select Console: Selecting this option allows you to define which display is used by the system for system management. If no console is selected within two minute...

Open Firmware Command Prompt To enter the Open Firmware command line, you must press the F8 key after the keyboard icon appears during startup. If you have pressed the F8 key, the Open Firmware command line (an "OK" prompt)appears after the initialization and power-on self test (POST) are co...

Safety Considerations Observe the following safety precautions any time you work with this system unit. DANGER An electrical outlet that is not correctly wired could place hazardousvoltage on metal parts of the system or the devices that attach to thesystem. It is the responsibility of the customer ...

Handling Static-Sensitive Devices Attention: Adapters, planars, diskette drives, and disk drives are sensitive to staticelectricity discharge. These devices are wrapped in antistatic bags, as shown in theillustration below, to prevent this damage. Take the following precautions: Ÿ If you have an ant...

Expansion Bays Your system comes with one 3.5-inch, 1.44MB diskette drive and a SCSI CD-ROMdrive. All models come with one or more SCSI-2 disk drives. The capacity of thedisk drives varies, depending on your configuration. The number of additionalpreinstalled disk drives in banks C and D of your CPU...

Preinstallation Steps (All Bays) Note: All internal drives in this system are mounted horizontally. Attention: Caution should be used when handling all hard drives. Drives are mostlikely to be damaged during installation and service. Bumping or handling drivesroughly causes latent failures. Do not s...

Installing Disk Drives into the Hot-Swap Bays This procedure describes how to install a disk drive into a hot-swap bay while theCPU Drawer is powered on. Attention: Do not open the drive; no user adjustments or serviceable parts areinside. Note: Ÿ SCSI disk drives and SSA disk drives are not interch...

4. If you are installing drives in bank D for the first time, you must install a back- plane in bank D before you can install drives. Contact your hardware supportcenter to install the backplane. 5. It is recommended that you install the hot-swap disk drive in the next unused position of bank C or D...

SSA Disk Drives The following table explains the meaning of the Power, Ready and Check statusLEDs on an SSA disk drive. Locked Position Power Ready Check Status LEDs LED Status Definition Power On Power On Off Power Off Ready On Both SSA connections good anddrive is ready Blinking Only one SSA conne...

Removing Disk Drives from the Hot-Swap Bays This procedure describes how to remove hot-swap disk drives from a hot-swap baywhile the CPU Drawer is powered on. If you remove a hot-swap disk drive when the CPU Drawer power is off, steps 3 onpage 5-13 and 4 on page 5-14 do not apply. Attention: Follow ...

2. Loosen the retaining screws that hold the disk drive cover to the drawer and remove the disk drive cover from the drawer, storing it in a safe place. Attention: Physically removing a hot-swap drive from the CPU Drawer before ithas been removed from the system configuration may cause unrecoverable...

4. For SCSI disk drives, press the spin-down button on the hot-swap disk drive; observe the green flashing LED. 5. Unlock the drive by turning the carrier latch 90 degrees clockwise to the open position. SCSI Disk Drives SSA Disk Drives Attention: SSA backplanes must be fully populated. Each backpla...

Chapter 6. Using the Online and Standalone Diagnostics Diagnostic Sources The diagnostics consist of Standalone Diagnostics and Online Diagnostics. Stand-alone Diagnostics are packaged on removable media. They must be booted ormounted before they can be run. If booted, they have no access to the AIX...

Undefined Terminal Types If an undefined terminal type from the DEFINE TERMINAL option menu is entered,the menu prompts the user to enter a valid terminal type, and the menu is redis-played until either a valid type is entered or the user exits the DEFINE TERMINALoption. Resetting the Terminal: If t...

set up to boot from a server, the diagnostics are run in the same manner as theyare from disk. Ÿ If the diagnostics are loaded from disk or a server, you must shutdown the AIXoperating system before turning the system unit off to prevent possible damageto disk data. This is done in one of two ways: ...

General Attributes Always Required The following general attributes are the default settings for the diagnostics. Be sureyour terminal is set to these attributes. Note: These attributes should be set before the diagnostics are loaded. Refer to the following table. General SetupAttributes 3151/11/31/...

Additional Communication Attributes The following communication attributes are for the 3151, 3161, and 3164 terminals. CommunicationSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Operating mode Echo Echo Echo Data entered from the key-board on the terminal is ...

Additional Keyboard Attributes The following keyboard attributes are for the keyboard attached to the 3151, 3161,and 3164 terminals. KeyboardSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Enter Return Return Return The Enter key functions as theReturn key. Ret...

Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164terminals. PrinterSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits persecond) line speed t...

Note: Pressing the F3 key (from a defined terminal) produces a "Confirm Exit" popup menu which offers two options: continuing with the shutdown bypressing F3; or returning to diagnostics by pressing Enter. For undefined terminals, pressing 99 produces a full screen menu whichoffers two optio...

The diag command loads the diagnostic controller and displays the Online Diag-nostic menus. Running the Online Diagnostics in Concurrent Mode To run Online Diagnostics in concurrent mode, take the following steps: 1. Log on to the AIX operating system as root or superuser. 2. Enter the diag command....

4. When a message indicates the system is in maintenance mode, enter the diag command. Note: It may be necessary to set TERM type again. 5. When DIAGNOSTIC OPERATING INSTRUCTIONS is displayed, follow the dis- played instructions to checkout the desired resources. 6. When testing is complete; use the...

Each location identifier consists of one alpha prefix character that identifies a locationtype, and a decimal integer number (typically one or two digits) that identifies a spe-cific instance of this location type. Certain location types may also support sec-ondary sub-locations, which are indicated...

AIX and Physical Location Code Reference Table Model 50 6-18 RS/6000 Enterprise Server Model H Series User's Guide

AIX and Physical Location Code Reference Table Model 70 AIX Location Codes Physical Location Codes P2/D1 P2/Z1 P1-C1 P1-C2 P1-M2 P1-M1 Diskette Drive Processor Card (primary) Processor Card P2/L1 P2/X4 P2/X4 P2/X2 Memory Card Memory Card Operator Panel Power Distribution Board Power Distribution Boa...

Introduction to Service Aids The diagnostics contain programs called service aids. The service aids are used todisplay data and do additional testing. Options for the service aids are available when the software package for that optionis installed. The service aids are selected via the Task Selectio...

The following are descriptions of the service aids: AIX Shell Prompt Service Aid This service aid allows access to the AIX command line. In order to use this serviceaid the user must know the root password (when a root password has been estab-lished). Backup/Restore Media Service Aid This service ai...

Call In allows the Service Processor to receive a call from a remote terminal. Ÿ Call Out Authorized on S1 (on/off)Call Out Authorized on S2 (on/off) Call Out allows the Service Processor to place calls for maintenance. Ÿ S1 Line SpeedS2 Line Speed A list of line speeds is available by using List on...

This is set to either first or all. If the call-out policy is set to first, call out will stopat the first successful call to one of the following numbers in the order listed: 1. Service Center 2. Customer Admin Center 3. Pager If call out policy is set to all, call out will attempt to call all or t...

This service aid may be accessed directly from the AIX command line, by entering: /usr/lpp/diagnostics/bin/uspchrp -b Save or Restore Hardware Management Policies Service Aid This service aid is used with Ring Indicate Power On Policy, Surveillance Policy,Remote Maintenance Policy and Reboot Policy....

Dials and LPFK Configuration Service Aid This service aid provides a tool for configuring and removing dials/LPFKs to thestandard serial ports. The Dials and LPFKs can be configured on any async port. A tty must be in theavailable state on the async port before the Dials and LPFKs can be configured ...

Disk Maintenance Service Aid There are two kinds of disk maintenance service aids: Ÿ Disk to Disk Copy Service Aid Ÿ Display/Alter Sector Service Aid Disk to Disk Copy Service Aid The service aid allows you to recover data from an old drive when replacing it with anew drive. The service aid only sup...

Display/Alter Sector Service Aid This service aid allows the user to display and alter information on a disk sector.Care must be used when using this service aid because inappropriate modification tosome disk sectors may result in total loss of all data on the disk. Sectors areaddressed by their dec...

Change Hardware Vital Product Data Task Use this service aid to display the Display/Alter VPD Selection Menu. The menu willlist all resources installed on the system. When a resource is selected a menu isdisplayed that lists all the VPD for that resource. Note: The user cannot alter the VPD for a sp...

Display Test Patterns Service Aid This service aid provides a means of making adjustments to system display units byproviding displayable test patterns. Through a series of menus the user selects thedisplay type and test pattern. After the selections are made the test pattern is dis-played. Enhanced...

Hardware Error Report Service Aid and Display Hardware Error LogTask This service aid provides a tool for viewing the hardware error log. It uses the errptcommand. The Display Error Summary and Display Error Detail selection provide the same typeof report as the errpt command. The Display Error Anal...

error log and cleared from NVRAM when the system is rebooted from either harddisk or LAN. The information is not cleared when booting from Standalone Diagnos-tics. When booting from Standalone Diagnostics, this service aid can take thelogged information and turn it into a readable format that can be...

Notes: Ÿ A check condition can be returned when there is nothing wrong with the busor device. Ÿ AIX does not allow the command to be sent if the device is in use by anotherprocess. SCSI Tape Utilities Service Aid This service aid provides a means to obtain the status or maintenance informationfrom a...

Update System or Service Processor Flash Service Aid Note: This service aid is only supported for Online Diagnostics This service aid allows you to update the system or service processor flash. Additional update and recovery instructions may be provided; also you need to knowthe fully qualified path...

SSA Location Code Format Location codes identify the locations of adapters and devices in the using systemand their attached subsystems and devices. These codes are displayed when thediagnostic programs isolate a problem. For information about the location codes thatare used by the using system, see...

The SSA links must be configured as loops. The loop is connected to the internalconnectors at the SSA adapter card. These connectors must be a valid pair (that is, A1 and A2, or B1 and B2); otherwise, the disk drive modules on the loop are not fullyconfigured, and the diagnostics fail. Operations to...

Pdisks, Hdisks, and Disk Drive Module Identification The physical disk drives (pdisks) in an SSA subsystem can be configured as logical units (LUNs). A LUN is also known as an hdisk, and can consist of one or more physical disk drives. An hdisk in an SSA subsystem might therefore consist of oneor mo...

Loops and Data Paths All devices that are attached to an SSA adapter card are connected through SSAlinks. The SSA links are configured as loops. Data and commands to a particulardevice pass through all other devices on the link between the adapter and the targetdevice. Data can travel in either dire...

SSA Service Aids SSA service aids help you service the SP. This section describes those serviceaids, and tells how to use them. Attention: Do not run the service aids from more than one system at a time; other-wise, unexpected results might occur. The SSA service aids are: Set Service Mode This serv...

Note: In some configurations of the using-system console: Esc and 0 = ExitEsc and 3 = Cancel In such configurations the displayed instructions for the function keysremain the same as those shown in the SSA SERVICE AIDS menu. 5. Select the service aid that you require, then go to the relevant instruc...

Set Service Mode Service Aid The Set Service Mode service aid enables you to determine the location of a partic-ular disk drive module and to remove that module from the system unit. It causesthe check light of that disk drive module to come on for identification, and it stops allSSA link activity t...

4. Select a second disk drive module, if required (for example, pdisk5). The fol- lowing display appears: ┌──────────────────────────────────────────────────────────────────────────────────┐│ SSA SERVICE AIDS 8ð238ð │ ┌─────────────────────────────────────────────────────────────────────────────────...

5. Select either the service mode or the identify function. If the original disk drive module is to remain in service mode, you can select only the identify functionnow. (Only one disk drive module at a time can be in the service mode.) Thelist of pdisks appears again. The pdisk that is in identify ...

Link Verification Service Aid The Link Verification service aid helps you determine: Ÿ Where an SSA link has been broken Ÿ The status of the disk drive modules on that SSA link Ÿ The location of a power fault that has been detected by the disk drive moduleson that SSA link To use the Link Verificati...

3. When you have selected an adapter, a list is displayed showing the status of all the disk drive modules that are attached to the adapter: ┌──────────────────────────────────────────────────────────────────────────────────┐│ SSA SERVICE AIDS 8ð238ð │ ┌──────────────────────────────────────────────...

from either direction, the broken loop does not prevent access to any data,unless that data is on the failed disk drive module. If the loop is broken betweentwo disk drive modules, the ready lights on those modules flash to show that onlyone SSA path is active. Also, the Link Verification service ai...

b. If you have just made changes to or have just turned on the system unit, you might need to wait up to 30 seconds before detailed information about theSSA network becomes available to the service aids. 4. When you have solved a problem, press F3 (Esc and 3 on some consoles) to leave the display; t...

Format Disk Service Aid The Format Disk service aid formats SSA disk drive modules. Attention: Formatting a disk drive module destroys all the data on that module. Use this procedure only when instructed to do so by the service procedures. To use the Format Disk service aid: 1. Select Format Disk fr...

Certify Disk Service Aid The Certify Disk service aid verifies that all the data on a disk drive module can beread correctly. Instruction given elsewhere in this book tell you when you need torun this service aid. To use the Certify Disk service aid: 1. Select Certify Disk from the SSA Service Aids ...

Service Aid Error Codes If the SSA service aids detect an unrecoverable error and are unable to continue,one of the following error codes might occur: SSA01 Not enough using-system memory is available for this service aid to con-tinue. Take one of the actions described here: Ÿ This problem might be ...

Using the Service Aids for SSA-Link Problem Determination If you have a problem with an SSA link, use the Link Verification service aid (see“Link Verification Service Aid” on page 7-38). The following examples show variousloops and the associated information that is displayed by the Link Verificatio...

Example 2. Broken Loop (Cable Removed): Each disk drive module normally communicates with the adapter through one data path. Because data can passaround the loop in either direction, however, the adapter automatically reconfiguresthe loop to enable communication to continue to each disk drive if the...

Example 3. Broken Loop (Disk Drive Module Removed): The following diagram shows eight disk drive modules connected to connectors A1 and A2 of theSSA adapter, but the loop is broken because disk drive module in slot 3 has beenremoved. Four disk drive modules are connected to connectors B1 and B2 of t...

SSA-address count by 1 for each device, until you reach the disk drive module oradapter that is indicated in the SRN. Microcode Maintenance Updates to the microcode are loaded into the using system from diskettes. If thelevel of the microcode that is stored in the using system is higher than the lev...

Chapter 8. Using the System Verification Procedure The system verification procedure is used to check the system for correct operation. When you are analyzing a hardware problem, see Chapter 9 on page 9-1. Step 1. Considerations before Running This Procedure Notes: 1. If this system unit is directly...

Step 2. Loading the Diagnostics 1. Stop all application programs running on the operating system. 2. Stop the operating system. 3. Turn the power off. 4. If you are loading the Standalone Diagnostics and running them from an ASCII terminal: Ÿ The attributes for the terminal must be set to match the ...

Step 3. Running System Verification The Diagnostic Operating Instructions should be displayed. 1. Press the Enter key. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating system environ-ment before you c...

Step 5. Stopping the Diagnostics 1. If you are running the Online diagnostics, use the folowing procedure to shut down the system: a. Press F3 repeatedly until you get to the Diagnostic Operating Instructions, then follow the displayed instructions. b. Press F3 once, and then follow the displayed in...

Chapter 9. Hardware Problem Determination Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you load theStandalone or Online Diagnostics. If you are unable to load the Standalone or OnlineDiagnostics, go to “Problem Dete...

Step 3 Determine if the operating system is accepting commands. Is the operating system accepting commands? NO The system must be turned off in order to run diagnostics. 1. Verify with the system administration and users that the system maybe turned off. If so, then turn off the system unit and go t...

Step 5 This step invokes the Online Diagnostics in concurrent mode. 1. Log on as root or as superuser . 2. Enter the diag command. 3. Wait until the Diagnostic Operating Instructions are displayed, or wait for three minutes. Are the Diagnostic Operating Instructions displayed without any obviouscons...

Step 7 Starting at the top of the following table, find your symptom and do the action givenin the Action column. Step 8 The following steps analyze a console display problem. Find your type of console display in the following table, then do the action given inthe Action column. Step 9 The diagnosti...

Step 10 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, then follow theinstructions given in the Action column. Keyboard Type Action 101–key keyboard. Identify by the type of Enterkey used. The Enter key is within one horizontalrow of keys. Recor...

Step 12 Did the Diagnostic Selection Menu display? NO If Problem Determination was selected from the Diagnostic ModeSelection menu, and if a recent error has been logged in the error log, thediagnostics automatically begin testing the resource. Follow the displayed instructions. If the No Trouble Fo...

Step 16 This step loads the Standalone Diagnostics. If you are unable to load the diagnos-tics, go to “Step 7.” 1. Turn the power on. 2. Insert the diagnostic CD-ROM disc into the CD-ROM drive. 3. When the keyboard indicator appears, press F5 on the direct attached keyboard or 5 on the ASCII keyboar...

Step 3 This step attempts to load Online Diagnostics in service mode. 1. Turn the power to off. 2. Turn the power on. 3. If the keyboard indicator appears, press F6 on the direct attached keyboard or 6 on the ASCII keyboard to indicate that diagnostics are to be loaded. 4. Enter requested passwords....

Step 6 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” onpage 9-1. Step 7 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, then follow theinstructions given in the Action column. Keyboard ...

Appendix A. System Records Record the Identification Numbers Record and retain the following information. The server's identification numbers are located on the front cover and on the rear ofthe server. Product Name RS/6000 Enterprise Server Model H Series CPU Type/Speed Serial Number Key Serial Num...

Device Records Use the following tables to keep a record of the options installed in or attached toyour system. This information can be helpful when you install additional options inyour server or if you ever need to have your server serviced. Table A-1. Internal and External Options Location Option...

Appendix B. Service Processor Setup and Test For your convenience, here is an example Service Processor setup checklist. It isbasic. Your setup may include more or less of the available features, so you maywish to adjust this checklist for your own application. This checklist will at leastprovide yo...

Testing the Setup The following is a sample procedure to assure your setup is working. These tests include communicating with the server operating system. Be sure thenecessary serial port(s) is configured. If you need assistance, refer to “Serial PortConfiguration” on page B-4. The server should be ...

Serial Port Configuration To configure the serial port on an AIX system, enter the following commands from anAIX console: 1. Log in as root . 2. To find if you have any serial ports already configured, enter: lsdev -Cc tty If no serial ports are configured, none are listed. If you wish to configure ...

Appendix C. Modem Configurations Sample Modem Configuration Files With hundreds of modems to choose from, and various modem programming stand-ards, configuring a modem for use with the RS/6000 High Availability Cluster Server -High Availability Solution can be challenging. The RS/6000 High Availabil...

Configuration File Selection 1. Is your modem an IBM 7852-400? If Yes, use modem configuration file modem_m0.cfg and go to step 7 onpage C-3. Note: The IBM 7852-400 modem has dip switches on the right hand side of the unit. See “IBM 7852-400 DIP Switch Settings” on page C-4 for thecorrect switch set...

a. AT&F reset command, or b. AT&Fn reset commands, where n can be 0, 1, etc.? If AT&F, configuration file modem_f.cfg is recommended.If AT&Fn, configuration file modem_f0.cfg or modem_f1.cfg is recommended,depending on which provides the hardware flow control profile. 7. Selection is...

Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided.After you customize your modem configuration files, you MUST access them via theConfigure Remote Maintenance Policy Service Aid rather than from the ServiceProcessor menus. Note...

Modem Configuration Samples Sample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_mð # # FUNCTIONS: Modem configuration file specifically for IBM 7852-4ðð # modem with Auto-Reliable feature. This feature must be turned off # for Catcher calls. This example uses...

Appendix D. Service Processor Operational Phases This section provides a high-level flow of the phases of the Service Processor (SP). SP Power Applied │ 6 ┌─────┐ Pre-Standby Phase │ 6 │ │ 6 │ Standby Phase SP Menus Available │ │ │ 6 │ Bring-Up Phase SMS Menus Available │ │ │ 6 │ Runtime Phase Diagn...

Standby Phase The standby phase can be reached in two ways: 1. With the server OFF and power connected (the normal path), recognized by OK in the LCD display 2. With the server ON after an operating system fault, recognized by STBY or an 8-digit code in the LCD display In the Standby phase, the SP t...

The SP can dial a pre-programmed telephone number in the event of an IPLfailure. The SP issues an error report with the last reported IPL status indicatedand any other available error information. Ÿ Update Operator Panel The SP displays Operator Panel data on the ASCII terminal if a remote con-necti...

Index Numerics 1.12 GB, 2.25 GB, and 4.51 GB SSA disk drives 7-56 3.5-inch diskette drive using 2-11 A about this book xvii account number 3-21 active SSA link 7-26 adapter code package ID 7-55 description of 7-56 finding the physical location 7-54 POSTs (power-on self-tests) 10-2 SSA 7-25 port conn...

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IBM  Part Number: 41L6147 Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber. April 1999 SA38-ð546-ð1 41L6147