HP CM4730 MFP - Manual

The HP Color LaserJet CM4730f MFP has the same features as the base model and includes an analogfax accessory. HP Color LaserJet CM4730fsk MFP The HP Color LaserJet CM4730fsk MFP has the same features as the base model and includes thefollowing items: ● Analog fax accessory ● Output accessory bridge...

Product features Functions ● Two-sided copying (duplexing) ● Color digital sending ● Color access control ● Network printing Speed and throughput ● 31 pages per minute (ppm) when copying and printing on letter-size paper; 30 ppm when copyingand printing on A4-size paper ● 25% to 400% scalability whe...

Product walkaround Front view 1 ADF top cover 2 Automatic document feeder (ADF) input tray for copy/scan/fax originals 3 Control-panel status lights 4 Control-panel display with touch-screen functionality 5 Control-panel keypad 6 Right-side covers (provides access to the print cartridges and other c...

Back view 1 Output bin 2 Interface ports 3 On/off switch 4 Power connection 10 Chapter 1 Product basics ENWW

serial number Figure 1-1 Sample model and serial number label Model name Model number HP Color LaserJet CM4730 MFP CB480A HP Color LaserJet CM4730f MFP CB481A HP Color LaserJet CM4730fsk MFP CB482A HP Color LaserJet CM4730fm MFP CB483A 12 Chapter 1 Product basics ENWW

2 Control panel ● Use the control panel ● Navigate the Administration menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Print Quality menu ● Troubleshooting menu ● Resets menu ● Service menu ENWW 13

Use the control panel The control panel has a VGA touchscreen that provides access to all device functions. Use the buttonsand numeric keypad to control jobs and the device status. The LEDs indicate overall device status. Control-panel layout The control panel includes a touchscreen graphical displa...

Home screen The home screen provides access to the device features, and it indicates the current status of the device. NOTE Depending on how the device has been configured, the features that appear on the home screen can vary. 1 Features Depending on how the system administrator has configured the d...

Buttons on the touchscreen The status line on the touchscreen provides information about the status of the device. Various buttonscan appear in this area. The following table describes each button. Home button . Touch the home button to go to the Home screen from any other screen. Start button . Tou...

Navigate the Administration menu From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touchthe name of a me...

Default Job Options menu Administration > Default Job Options Use this menu to define the default job options for each function. These are used if the user does notspecify other options when creating the job. The Default Job Options menu contains the following sub-menus: ● Default Options for Ori...

Image adjustment Administration > Default Job Options > Image Adjustment Table 2-3 Image Adjustment menu Menu item Values Description Darkness Select a value. Select the level of density (darkness) for the output. Background Cleanup Adjust the value within the range. Increase the Background Re...

Default Copy Options Administration > Default Job Options > Default Copy Options Table 2-4 Default Copy Options menu Menu item Sub-menu item Values Description Number of Copies Type the number ofcopies. The factorydefault setting is 1. Set the default number of copies for a copy job. Number of...

Default Fax Options Administration > Default Job Options > Default Fax Options Table 2-5 Fax Send menu Menu item Sub-menu item Values Description Resolution Standard (100x200dpi) (default) Fine (200x200dpi) Superfine (300x300dpi) Set the resolution for sent documents. Higherresolution images h...

Default E-mail Options Administration > Default Job Options > Default E-mail Options Menu item Values Description Document File Type PDF (default) JPEG TIFF M-TIFF Select the file format for the e-mail. Output Quality High (large file) Medium (default) Low (small file) Selecting higher quality...

Default Send to Folder Options Administration > Default Job Options > Default Send To Folder Options Menu item Values Description Color/Black Color scan Black/white scan (default) Specify whether the file will be in black or in color. Document File Type PDF (default) M-TIFF TIFF JPEG Select th...

Default Print Options Administration > Default Job Options > Default Print Options Table 2-7 Default Print Options menu Menu item Sub-menu item Values Description Copies Per Job Type a value. Set the default number of copies for print jobs. Default Paper Size (List of supported sizes) Select a...

Initial Setup menu Administration > Initial Setup The Initial Setup menu contains the sub-menus shown: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Networking and I/O Admi...

Fax Setup Administration > Initial Setup > Fax Setup Table 2-12 Fax Setup menu Menu item Sub-menu item Sub-menu item Values Description Required Settings Country/Region (Countries/regionslisted) Configure the settings that are legallyrequired for outgoing faxes. Date/Time Fax HeaderInformation...

Service menu Administration > Service The Service menu is locked and requires a PIN for access. This menu is intended for use by authorizedservice personnel. ENWW Service menu 55

3 Software for Windows ● Supported Windows versions ● Install the printing-system software ● Supported printer drivers ● Remove software for Windows ● Select the correct printer driver ● Priority for print settings ● Open the printer drivers ENWW 57

Supported Windows versions Software Windows 2000 R /XP R /Server 2003 R /Vista TM Windows Installer x PCL 5 driver software 1 x PCL 6 driver software (black only) x PCL 6 driver software x PostScript emulation x HP Easy Printer Care 1 x HP Web Jetadmin 1 x Universal Print Driver x 1 Available only o...

Install the printing-system software The MFP comes with a CD that contains printer driver and installation software for Windows andMacintosh operating systems. Install the printing system software to take full advantage of the MFPfeatures. If you do not have access to a CD-ROM drive, download the pr...

The installer does not support MFP installation or MFP object creation on Novell servers. To install yourMFP and create objects on a Novell server, use an HP utility (such as HP Web Jetadmin) or a Novellutility (such as NWAdmin). You must have administrator privileges to install software in Windows ...

Supported printer drivers Operating system PCL 5 PCL 6 PS level 3 emulation Windows Mac OS X V10.2 and later Linux 1 1 For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting . The printer drivers include online Help that has instructions for common printing task...

Remove software for Windows 1. Click the Windows Start menu, and then click Settings and Control Panel . 2. Double-click Add or Remove Programs . 3. Click the software you want to remove. 4. Click Remove . 5. Follow any on-screen instructions to complete the uninstallation. ENWW Remove software for ...

Select the correct printer driver Printer drivers provide access to the device features and allow the computer to communicate with theMFP by using a printer language. ● HP PCL 5 driver . Recommended for general office Windows monochrome and color printing. Backward compatible with previous PCL versi...

Automatic Configuration If you have modified the device configuration since installation, the driver can be automatically updatedwith the new configuration. In the Properties dialog box (see Open the printer drivers ), on the Device Settings tab, select the Update Now option from the drop-down box t...

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program yo...

4 Software for Macintosh ● Software for Macintosh computers ● Remove software from Macintosh operating systems ENWW 69

Remove software from Macintosh operating systems To remove the software from a Macintosh computer, drag the PPD files to the trash can. ENWW Remove software from Macintosh operating systems 71

5 Software for other operating systems ● HP Web Jetadmin ● UNIX ENWW 73

UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solarisnetworks. It is available for download from HP Customer Care Online at http://www.hp.com/support/ net_printing . NOTE Sample model scripts for UNIX (HP-UX, Sun Solaris) are available at htt...

6 Connectivity ● Parallel connection ● USB connection ● Auxiliary connection ● Network configuration ● Network utilities ENWW 77

Network configuration You might need to configure certain network parameters on the device. You can configure theseparameters in the following locations: ● Installation software ● Device control panel ● Embedded Web server ● Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh) ...

5. Touch TCP/IP . 6. Touch IPV4 Settings . 7. Touch Config Method . 8. Touch Manual . 9. Touch Save . 10. Touch Manual Settings . 11. Touch Default Gateway . 12. Touch the Default Gateway text box. 13. Use the touchscreen keyboard to type the default gateway. 14. Touch OK . 15. Touch Save . Configur...

7. Touch Off . 8. Touch Save . Disable AppleTalk 1. Scroll to and touch Administration . 2. Scroll to and touch Initial Setup . 3. Touch Networking and I/O . 4. Touch Embedded Jetdirect . 5. Touch AppleTalk . 6. Touch Enable . 7. Touch Off . 8. Touch Save . Disable DLC/LLC 1. Scroll to and touch Adm...

Network utilities The device is equipped with several utilities that make it easy to monitor and manage the device on anetwork. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yourintranet, and it should be installed only on the network a...

HP Easy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks: ● Discovering printers on the network and checking the status of each device ● Setting and viewing device and supplies alerts for multiple printers at the same time ● Shopping onlin...

7 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Select the output bin ENWW 87

Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear...

Custom paper sizes This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are withinthe minimum- and maximum-size guidelines for the product but are not listed in the supported papersizes table. When using a supported custom size, specify the custom size in the ...

Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. When using special paper or print media, be sure to set the type and size in your print driver toobtain the best print results. CAUTION HP LaserJet pri...

Load paper and print media You can load different media in the trays and then request media by type or size by using the controlpanel. Load tray 1 CAUTION To avoid jams, never add or remove media from tray 1 during printing. 1. Open tray 1. 2. Set the side guides to the desired width. 3. Load media ...

4. Load media into the tray face up. NOTE For best performance, fill the tray completely without splitting the ream of paper. Splitting the ream can cause a multifeed problem. The capacity of the paper tray can vary.For example, if you are using 75 g/m 2 (20 lb) paper, the tray holds a full ream of ...

CAUTION Do not print cardstock, envelopes, heavy or extra heavy paper, or unsupported sizes of media from the 500-sheet trays. Print on these types of media only from tray 1. Do not overfillthe input tray or open it while it is in use. Doing so can cause paper jams. Load custom-size media into tray ...

Configure trays The MFP automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or media type for a print job through the printer driver or asoftware program and the tray is not configured t...

Configure a tray by using the Supplies Status menu You can also configure the trays for type and size without a prompt from the MFP. 1. Scroll to and touch Supplies Status . 2. Touch the desired tray. 3. Touch Modify . 4. Select the size and type. If you select a custom type, use the numeric keypad ...

Transparency ● The printer does not stop any pages for sensing but distinguishes between transparencies(Transparency mode) and paper (Normal mode). ● This is the fastest mode and is useful for high-volume printing in Normal mode. Tray 2–4 sensing Expanded sensing ● The printer stops the first five p...

Select the output bin Standard output bins The MFP has an ADF output bin and the standard output bin for printed pages. 1 Standard output bin 2 ADF output bin (for copy originals) When you scan or copy documents by using the ADF, the originals are automatically delivered to theADF output bin. Copies...

1 3–bin mailbox output bins 2 ADF output bin (for copy originals) The top two bins each hold up to 100 sheets of paper. A sensor stops the MFP when a bin is full. MFPoperation continues when you empty or reduce the amount of media in the bin. The lower bin holds up to 500 sheets of paper. Select an ...

8 Use product features ● Economy settings ● Job storage features ENWW 105

Economy settings Sleep and wake Set the sleep delay Use the sleep-delay feature to set the period of time that the MFP must be idle before it enters the sleepmode. The default setting is 45 minutes. 1. Scroll to and touch Administration . 2. Touch Time/Scheduling . 3. Touch Sleep Delay . 4. Touch th...

Job storage features The following job-storage features are available for print jobs: ● Proof and hold jobs : This feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. ● Personal jobs : When you send a private job to the device, the job doe...

Use the proof and hold feature The proof and hold feature provides a quick and easy way to print and proof one copy of a job and thento print the additional copies. To permanently store the job and prevent the device from deleting it when space is needed for somethingelse, select the Stored Job opti...

Use the personal job feature Use the personal printing feature to specify that a job is not printed until you release it. First, set a 4-digit PIN by typing the PIN in the printer driver. The PIN is sent to the device as part of the print job.After you have sent the print job to the device, you must...

Use the QuickCopy feature The QuickCopy feature prints the requested number of copies of a job and stores a copy on the devicehard disk. Additional copies of the job can be printed later. This feature can be turned off in the printerdriver. The default number of different QuickCopy jobs that can be ...

Use the stored job feature You can save a print job to the device hard disk without printing it. You can then print the job at any timeat the device control panel. For example, you might want to download a personnel form, calendar, timesheet, or accounting form that other users can print when they n...

If the file has (lock symbol) next to it, the job is a private job and requires a PIN. See Use the personal job feature . Delete a stored job Jobs stored on the device hard disk can be deleted at the control panel. 1. From the Home screen, touch Job Storage . 2. Touch the Retrieve tab. 3. Scroll to ...

9 Print tasks ● Media type and tray loading ● Windows printer-driver features ● Macintosh printer-driver features ● Staple documents ● Cancel a print job ENWW 113

Windows printer-driver features Create and use printing shortcuts in Windows Use printing shortcuts to save the current driver settings for reuse. Shortcuts are available on mostprinter-driver tabs. You can save up to 25 printing shortcuts. Create a printing shortcut 1. On the File menu in the softw...

3. Click the Paper/Quality tab. 4. In the Special pages list box, click Print pages on different paper . 5. Click Settings . 6. Select the settings that you want to use to print specific pages on different paper. Click Add . 7. Click OK to return to the Paper/Quality tab. 8. Click OK . NOTE The pape...

Reduce or enlarge a document 1. On the File menu in the software program, click Print . 2. Select the driver, and then click Properties or Preferences . 3. On the Effects tab, next to % of Actual Size , type the percentage by which you want to reduce or enlarge your document. You can also use the sc...

Print on both sides of the page (duplex printing) Automatic two-sided (duplex) printing Specify two-sided printing options in your software program or in the printer driver. If you cannot seethis option, use the following information to make the duplex printing options available. ● Verify that the p...

NOTE The default binding setting is to bind on the long edge when the page is set up for portrait orientation. To change to long-edge binding, click the Flip Pages Up check box. Printing booklets Some versions of the printer driver offer booklet-printing settings. Select binding on the left or right...

1 2 3 4 1. Long-edge landscape Every other printed image is oriented upside-down. Facing pages are readcontinuously from top to bottom. 2. Short-edge landscape Every printed image is oriented right-side-up. Facing pages are read from top tobottom. 3. Long-edge portrait This is the default setting, a...

3. Click the Device Settings tab. 4. On the Output tab, click the drop-down list under Staple , and click One-edge . Configure the printer driver to recognize the optional stapler stacker 1. Open the Printers folder. 2. Select HP Color LaserJet CM4730 MFP . 3. On the File menu, click Properties . 4....

Use the Services tab If the product is connected to a network, use the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Server. This page shows the current status of the product, the percenta...

Macintosh printer-driver features Create and use printing shortcuts in Macintosh Use printing shortcuts to save the current printer driver settings for reuse. Create a printing shortcut 1. On the File menu in the software program, click Print . 2. Select the driver, and then click Properties or Pref...

Use watermarks A watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument. 1. On the File menu, click Print . 2. Open the Watermarks menu. 3. Next to Mode , select the type of watermark to use. Select Watermark to print a semi-transparent message. Se...

Options for binding two-sided printing jobs Before printing a two-sided document, use the printer driver to select the binding. Long-edge or bookbinding is the conventional layout used in book binding. Short-edge or tablet binding is the typicalcalendar binding. NOTE The default binding setting is t...

Staple documents The optional stapler/stacker has the following specifications: ● It can staple jobs of up to 30 sheets of 75 g/m 2 (20 lb) paper. ● It can staple letter-size, A4-size, legal-size paper, Executive (JIS), and 8.5 x 13. ● It can stack up to 500 sheets of paper. ● Paper weight can range...

Set the stapler at the control panel for a single copy job NOTE The following procedure sets the stapling option for only the current copy job. 1. Scroll to and touch Copy . 2. Touch Staple/Collate . 3. Touch the staple option you want to use. Configure the device to stop or continue when the staple...

Cancel a print job You can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print request from a computer on a network, see the online Help for the specificnetwork software. NOTE It can take some time for all printing to clear afte...

10 Using color The HP Color LaserJet CM4730 MFP series offers great color printing as soon as you set up the MFP.It provides a combination of automatic color features to generate excellent color results for the generaloffice user, plus sophisticated tools for the professional who has experience prin...

Restrict color use The HP Color LaserJet CM4730 MFP Series includes a Restrict Color setting. A network administrator can use the setting to restrict user access to the color printing and copying features in order to conservecolor toner. If you are unable to print in color, see your network administ...

Paper selection For the best color and image quality, it is important to select the appropriate media type from the MFPmenu or from the front panel. 140 Chapter 10 Using color ENWW

Color options Color options enable optimal color output automatically for diverse types of documents. Color options use object tagging, which allows optimal color and halftone settings to be used for differentobjects (text, graphics, and photos) on a page. The printer driver determines which objects...

sRGB Standard red-green-blue (sRGB) is a worldwide color standard originally developed by HP and Microsoftas a common color language for monitors, input devices (scanners, digital cameras), and output devices(MFPs, printers, plotters). It is the default color space used for HP products, Microsoft op...

Print in four colors — CMYK Cyan, magenta, yellow, and black (CMYK) are the inks used by a printing press. The process is oftencalled four-color printing. CMYK data files are typically used by and originate from graphic arts (printingand publishing) environments. The MFP will accept CMYK colors thro...

Color matching The process of matching MFP output color to your computer screen is quite complex because printersand computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CM...

Most process sample books will state which process standards were used to print the sample book. Inmost cases they will be SWOP, EURO, or DIC. To get optimal color matching to the process samplebook, select the corresponding ink emulation from the MFP menu. If you cannot identify the processstandard...

Manage printer color options on Windows computers Setting color options to Automatic typically produces the best possible print quality for the most commonprinting requirements. However, for some documents, setting the color options manually can enhancethe way the document appears. Examples of these...

● Select AdobeRGB for documents that use the AdobeRGB color space rather than sRGB. For example, some digital cameras capture images in AdobeRBG, and documents that are producedwith Adobe PhotoShop use the AdobeRGB color space. When printing from a professional softwareprogram that uses AdobeRGB, it...

Manage printer color options on Macintosh computers Setting the color options to Automatic typically produces the best possible print quality for the mostcommon printing requirements. However, for some documents, setting the color options manually canenhance the way the document appears. Examples of...

NOTE Some software programs convert text or graphics to raster images. In these cases, the Photographs settings also control text and graphics. Neutral Grays The Neutral Grays setting determines the method that the printer uses to create gray colors in text, graphics, and photographs. Two values are...

Use the Copy screen From the Home screen, touch Copy to view the Copy screen. Note that only the first six copy features are immediately visible. In order to view additional copy features, touch More Options . Figure 11-1 Copy screen 154 Chapter 11 Copy ENWW

Set the default copy options You can use the administration menu to establish default settings that apply to all copy jobs. If necessary,you can override most settings for an individual job. After that job is complete, the device returns to thedefault settings. 1. From the Home screen, scroll to and...

Basic copy instructions This section provides the basic instructions for copying. Copy from the scanner glass Use the scanner glass to make as many as 999 copies of small, lightweight media (less than 60 g/m 2 or 16 lb) or heavy media (more than 105 g/m 2 or 28 lb). This includes media such as recei...

Adjust the copy settings The device offers several features so you can optimize copied output. These features are all availableon the Copy screen. The Copy screen consists of several pages. From the first page, touch More Options to go to the next page. Then touch the up or down arrow buttons to scr...

Copy two-sided documents Two-sided documents can be copied manually or automatically. Copying two-sided documents manually Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the document feeder input tray with the first...

Copy mixed-size originals You can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common dimension. For example, you could combine letter and legal sizes, or you couldcombine A4 and A5 sizes. 1. Arrange the sheets in the original document s...

Change the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if you are makingtwo copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. Ifautomatic collation is off, the pages print in this or...

Copy photos and books Copy a photo NOTE Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the upper-left corner of the glass. 2. Gently close ...

Combine copy jobs by using Job Build Use the Job Build feature to build a single copy job from multiple scans. You can use either the documentfeeder or the scanner glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy . 2. Scroll to and touch Job Build . 3. Touch Job Bu...

Cancel a copy job To cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device. Then touch Cancel Current Job . NOTE If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder. 164 Chapter 11 Copy ENWW

12 Scan and send to e-mail The MFP offers color-scanning and digital-sending capabilities. By using the control panel, you can scanblack-and-white or color documents and send them to an e-mail address as an e-mail attachment. Touse digital sending, the device must be connected to a local area networ...

Configure e-mail settings Before you can send a document to e-mail, you must configure the device. NOTE The instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embedded Web ser...

Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen. 1 Send E-mail button Touching this button scans the document and sends an e-mail file to the provided e-mailaddresses. 2 Home button Touching this button opens the Home screen. 3 From: field Tou...

Perform basic e-mail functions The device e-mail feature offers the following benefits: ● Sends documents to multiple e-mail addresses, saving time and delivery costs. ● Delivers files in black-and-white or in color. Files can be sent in different file formats that therecipient can manipulate. With ...

Use the auto-complete function When you type characters into the To: , CC: , or From: fields on the Send E-mail screen, the auto- complete function is activated. As you type the required address or name by using the keyboard screen,the device automatically searches the address book list and complete...

Use the address book You can send e-mail to a list of recipients by using the address book feature of the device. See yoursystem administrator for information about configuring address lists. NOTE You can also use the embedded Web server (EWS) to create and manage the e-mail address book. The EWS e-...

Change e-mail settings for the current job Use the More Options button to change the following e-mail settings for the current print job: Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document. Output Quality Touch this butto...

Scan to a folder If the system administrator has made the feature available, the device can scan a file and send it to afolder on the network. Supported operating systems for folder destinations include Windows 2000,Windows XP, and Windows Server 2003. NOTE You might be required to supply a user nam...

Scan to a workflow destination NOTE This device feature is provided by the optional Digital Sending Software. If the system administrator has enabled the workflow functionality, you can scan a document and sendit to a custom workflow destination. A workflow destination gives you the ability to send ...

Analog fax When the analog fax accessory is installed, the MFP can function as a standalone fax machine. The HP Color LaserJet CM4730f MFP, HP Color LaserJet CM4730fsk MFP, and HP Color LaserJetCM4730fm MFP models come with a fax accessory already installed. For the HP Color LaserJetCM4730 MFP (base...

Configure and use the fax features Before you can use the fax features, you must configure them in the control-panel menus. For completeinformation about configuring and using the fax accessory, and for information about troubleshootingproblems with the fax accessory, see the HP LaserJet Analog Fax ...

Digital fax Digital faxing is available when you install the optional HP Digital Sending Software. For informationabout ordering this software, go to http://www.hp.com/go/digitalsending . With digital faxing, the MFP does not need to be connected directly to a phone line. Instead, the MFP can send a...

14 Manage the MFP ● Information pages ● Embedded Web server ● HP Easy Printer Care software ● HP Web Jetadmin software ● HP Printer Utility for Macintosh ● Security features ● Set the real-time clock ● Configure alerts ● Upgrade the firmware ● Manage memory ● Manage supplies ENWW 181

Embedded Web server Use the embedded Web server to view MFP and network status and to manage printing functions fromyour computer instead of from the MFP control panel. The following are examples of what you can dousing the embedded Web server: NOTE When the printer is directly connected to a comput...

● Language . Determine the language in which to show the embedded Web server information. ● Date & Time . Use this page to set the correct date and time for the device. Once the time is set, the device's real-time clock maintains the accurate time. ● Wake Time page . Wake Time can be set to wake...

HP Easy Printer Care software HP Easy Printer Care software is a software program that you can use for the following tasks: ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care software when...

HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platformmanagement of a wide range of devices, including HP and non-HP printers. Managemen...

HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2, V10.3, or V10.4computer. This section describes several functions that you can perform through the HP Printer Utility. Open the HP Printer Utility The process that you use to start ...

View supplies status View the status of the printer supplies (such as print cartridges, imaging drum, or print media) from acomputer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Supplies Status . 3. Click the Supplies tab to view the status of various replaceable su...

Configure trays Change the default printer tray settings from the computer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Tray Configuration . 3. In the Trays list, select the tray to be configured. NOTE To make the selected tray the default tray for printing, click M...

Security features This section explains important security features that are available for the MFP: ● Secure the embedded Web server ● Foreign Interface Harness (FIH) ● Secure Disk Erase ● DSS authentication ● Lock the control-panel menus Secure the embedded Web server Assign a password for access t...

3. Click Enable . 4. If you have not entered a PIN before, click No . If you have entered a PIN before, click Yes . If you click No , type and confirm the PIN, and then click OK . If you click Yes , type the PIN and click OK . NOTE The PIN must be numeric. 5. Click the appropriate button for the typ...

Data affected Data affected (covered) by the Secure Disk Erase feature includes temporary files that are createdduring the print and copying process, stored jobs, proof and hold jobs, disk-based fonts, disk-basedmacros (forms), stored fax files, address books, and HP and third-party applications. NO...

Set the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information isattached to stored print, fax, and digital-send jobs, so you can identify the most recent versions of storedprint jobs. Set the date format 1. On the control panel, scroll to an...

Configure alerts You can use HP Web Jetadmin or the MFP’s embedded Web server to configure the system to alertyou of problems with the MFP. The alerts take the form of e-mail messages to the e-mail account oraccounts that you specify. You can configure the following: ● The printer(s) you want to mon...

Upgrade the firmware The MFP has remote firmware update (RFU) capability. Use the information in this section to upgradethe MFP firmware. Determine the current firmware version 1. From the control panel Home screen, scroll to and touch Administration . 2. Touch Information . 3. Touch Configuration/s...

4. Locate the downloaded .RFU file for the MFP. 5. Drag and drop the .RFU file onto the PORT1 icon in the browser window. NOTE The MFP turns off and then on automatically to activate the update. When the update process is complete, a Ready message displays on the MFP control panel. Use FTP to upgrad...

Use HP Web Jetadmin to upgrade the firmware This procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. See HP Web Jetadmin software . Complete the following steps to update a single device through HP Web Jetadmin after downloading the .RFU file from the HP Web si...

Manage memory This MFP supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additional memory on theformatter board. You can add additional memory by installing dual data-rate (DDR) memory. To allowfor memory expansion, the MFP has two DDR slots, which accept 128 or 256 MB of RAM each. Forinfor...

Manage supplies Use genuine HP print cartridges for the best printing results. HP print cartridges When you use a genuine new HP print cartridge, you can obtain the following supplies information: ● Percentage of supplies remaining ● Estimated number of pages remaining ● Number of pages printed NOTE...

Table 14-1 Print cartridge temperature specifications Environmental condition Recommended Allowed Storage/standby Temperature (print cartridge) 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F) -20° to 40°C (-4° to 104°F) Print cartridge life expectancy The life of the print cartridge depends on...

15 Maintenance ● Replace supplies ● Clean the MFP ● ADF maintenance kit ● Calibrate the scanner ENWW 209

Replace supplies When you use genuine HP supplies, the MFP automatically notifies you when supplies are nearlydepleted. The notification to order supplies allows ample time to order new supplies before they needto be replaced. For more information about ordering supplies, see Supplies and accessorie...

Item Printer message Page count Approximate time period Black cartridges Replace Black Cartridge 12,000 pages 1 3 months Color cartridges Replace <color> Cartridge 12,000 pages 1 3 months Image transfer kit Replace Transfer Kit 120,000 pages 2 40 months Image fuser kit Replace Fuser Kit 150,00...

Clean the MFP To maintain print quality, clean the MFP thoroughly every time you replace the print cartridge andwhenever print-quality problems occur. WARNING! Avoid touching the fusing area when cleaning the MFP. It can be hot. CAUTION To avoid permanent damage to the print cartridge, do not use am...

Cleaning the ADF delivery system Clean the ADF only if it is visibly marked or dirty, or if you are experiencing a decrease in copy quality(such as streaking). Clean the ADF delivery system 1. Open the scanner lid. 2. Locate the white, vinyl ADF backing. 3. Clean the ADF backing by wiping them with ...

5. Close the scanner lid. Clean the ADF rollers You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marksas they exit the ADF. CAUTION Clean the rollers only if you experience misfeeds or marks on the originals, and you notice dust on the rollers. Clean...

8. Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. Close the ADF cover. Clean the mylar strip Clean the mylar strips on the underside of the scanner lid only if you are experiencing a decrease incopy quality (such as vertical lines) when copying using th...

ADF maintenance kit After feeding 90,000 pages through the ADF, a Replace Document Feeder Kit message appears on the control-panel display. This message appears approximately one month before the kit needs to bereplaced. Order a new kit when this message appears. See Part numbers for information abo...

Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADFand flatbed scans. Because of mechanical tolerances, the scanner's carriage head might not read theposition of the image accurately. During the calibration procedure, scanner of...

16 Problem solving ● Solving general problems ● Determining MFP problems ● Control-panel message types ● Control-panel messages ● Jams ● Media-handling problems ● Understand accessory lights for the 3-bin mailbox and stapler/stacker ● Understand lights on the formatter ● Correct print quality and co...

Solving general problems If the MFP is not responding properly, complete the steps in the following checklist, in order. If the MFPdoes not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves theproblem, you can stop without performing the other steps on the checkli...

Determining MFP problems Situation/Message Solution The control-panel display is blank, and internal fans are notrunning. Make sure that the MFP power is on. Press all the keys to seeif one is stuck. Contact your HP-authorized servicerepresentative if these steps do not work. The MFP is turned on, b...

Control-panel message types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the current state of the device. They inform you of normal device operationand require no interaction to clear the...

12 Lower right door 13 Trays 2, 3 and 4 14 Paper path 15 Output area Jam recovery This MFP automatically provides jam recovery, a feature that you can use to automatically reprintjammed pages. The following options are available: ● Auto — The MFP attempts to reprint jammed pages. ● Off — The MFP doe...

Clear jams behind the right covers 1. Using the handles, open the covers on the right side of the printer. 2. If media is present in the upper area, grasp the media by both corners and pull down. ENWW Jams 241

Clear jams in tray 1 NOTE If the protective insert does not eject properly when the printer is first installed, follow this procedure to clear the jam. 1. Perform the steps in Clear jams behind the right covers . 2. Remove loaded media. 3. Remove any jammed paper from the tray. 4. Reload the media. ...

Clear jams in the stapler/stacker 1. Push the release lever on the top of the stapler/stacker. 2. Slide the stapler/stacker out. 3. Remove any media between the stapler/stacker and the MFP. 4. If the jam does not clear, see Clear jams in the output accessory bridge . To clear staple jams, see Clear ...

Clear staple jams Occasionally, staples become jammed in the stapler/stacker. If jobs are not being stapled correctly orare not being stapled at all, use this procedure to clear staple jams. 1. Turn off the MFP. 2. Press and hold the release button on the top of the stapler/stacker. Pull the stapler...

6. Remove the staples that protrude from the staple cartridge. 7. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. 8. Reinsert the staple cartridge into the staple-cartridge holder, and push down on the green handleuntil it snaps into place. 9. Close the staple-...

Clear jams in the output accessory bridge If a 3-bin mailbox or a stapler/stacker is installed on the MFP, complete the following procedure to cleara jam in the output accessory bridge. 1. Open the cover to the output accessory bridge. 2. Push down on the green lever, remove any media inside the out...

5. Look for paper on top of the output accessory bridge. 6. Slide the output accessory bridge back into the MFP. 7. Slide the 3-bin mailbox or stapler/stacker back into the MFP. Clear jams in the ADF 1. Open the ADF cover. NOTE A plastic sheet is placed on the electrostatic transfer belt to protect ...

Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide . Printer feeds multiple sheets Printer feeds multiple sheets Cause Solution The input tray is overfilled. Remove excess media from the input tray. Print media is stickin...

Printer pulls from incorrect tray Cause Solution Tray behavior for the requested tray is set to First in the Tray Behavior sub-menu of the Device Behavior menu. Change the setting to Exclusively . The media size is not configured correctly for the input tray. Print a configuration page or use the co...

Output is curled or wrinkled Output is curled or wrinkled Cause Solution Media does not meet the specifications for this MFP. Use only media that meets the HP media specifications for thisMFP. Media is damaged or in poor condition. Remove media from the input tray and load media that is ingood condi...

Understand accessory lights for the 3-bin mailbox and stapler/stacker Light Explanation and solution Solid green ● The accessory is receiving power and is ready. ● The stapler is low on staples. Stapler Low On Staples appears on the control- panel display. Fewer than 20 staples remain in the staple ...

Understand lights on the formatter Three LEDs on the formatter indicate that the MFP is functioning correctly. 1 Heartbeat LED 2 HP Jetdirect LEDs (This LED exists only if HP Jetdirect is installed.) HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates netw...

Correct print quality and copy quality problems This section helps you define print quality problems and what to do to correct them. Often print qualityproblems can be handled easily by making sure that the MFP is properly maintained, using print mediathat meets HP specifications, or running a clean...

Incorrect shade Table 16-3 Incorrect shade cause and solution Cause Solution The media does not meet the specifications for this MFP. Use media that meets HP media specifications. You are operating the MFP in excessively humid conditions. Verify that the MFP’s environment is within humidityspecifica...

cause and solution Cause Solution NOTE Several factors can influence your ability to match printed colors to those on your screen. Thesefactors include print media, overhead lighting,software programs, operating system palettes,monitors, and video cards and drivers. Overhead transparency defects Ove...

Print quality troubleshooting pages The print quality troubleshooting pages provide information on aspects of the MFP that affect printquality. 1. Scroll to and touch Administration . 2. Scroll to and touch Troubleshooting . 3. Touch PQ Troubleshooting . 4. Touch Print . The message Printing... PQ t...

Misaligned color Defect description Color does not appear in the correct area on the page. Possible causes The device needs to be calibrated. Troubleshooting and suggestions Calibrate the MFP. 268 Chapter 16 Problem solving ENWW

Vertical lines Defect description Vertical lines appear on the page. Possible causes The device needs to be cleaned. Operating environment or media in use does not meet HPspecifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. ...

Repetitive defects Defect description Defect appear at regular intervals on the page. Possible causes The device needs to be cleaned. Operating environment or media in use does not meet HPspecifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the devic...

Color fade in all colors Defect description All colors are faded in one or more locations on the page. Possible causes The device needs to be calibrated. Operating environment or media in use does not meet HPspecifications. Troubleshooting and suggestions 1. Calibrate the MFP. 2. Make sure that the ...

Color fade in one color Defect description One color is faded in one or more locations on the page. Possible causes The device needs to be calibrated. Operating environment or media in use does not meet HPspecifications. Troubleshooting and suggestions 1. Make sure that the environmental specificati...

Fingerprints and media dents Defect description Fingerprints or media dents appear on the page. Possible causes Operating environment or media in use does not meet HP specifications. Dents or wrinkles are fromhandling. Troubleshooting and suggestions 1. Make sure that the environmental specification...

Loose toner Defect description Toner can be rubbed off the page. Possible causes Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Make sure that type and quality ...

Smeared toner Defect description Toner smears on the page. Possible causes Media in use does not meet HP specifications. Troubleshooting and suggestions Make sure that type and quality of the media you are using meet HP specifications. ENWW Correct print quality and copy quality problems 275

White areas on page Defect description White areas (dropouts) appear on the page. Possible causes Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Make sure that ...

Media damage Defect description The media has wrinkles, curls, creases, or tears. Possible causes Operating environment or media in use does not meet HP specifications. Trays are not configuredproperly, or settings are not correct for media in use. There are undetected jams. Troubleshooting and sugg...

Specs or stray toner Defect description Toner specs or stray toner appear on the page. Possible causes Operating environment or media in use does not meet HP specifications. Trays are not configuredproperly, or settings are not correct for media in use. There are undetected jams. Troubleshooting and...

Blank page Defect description The printed page is blank. Possible causes The page was not inserted into the ADF properly. The ADF separation pad is not functioning properly. Troubleshooting and suggestions 1. Remove and then reinsert the original page into the ADF, making sure it is placed face-up. ...

Horizontal lines Defect description Horizontal lines appear on the page. Possible causes The ADF is dirty. Paper is stuck to the scanner glass or lid. The mylar strip is dirty. Troubleshooting and suggestions 1. Clean the ADF. 2. Verify that no paper is on top of the scanner glass or stuck to the bo...

Page skew Defect description The printing is skewed on the page. Possible causes The ADF tray guides are not adjusted properly. The mylar strip is dislodged, folded, misinstalled, orworn. The ADF rollers are dirty. Troubleshooting and suggestions 1. Make sure the ADF input tray guides are adjusted s...

Image shifted Defect description The printed image is shifted horizontally, vertically, or both ways. Possible causes The scanner is not calibrated properly. Troubleshooting and suggestions Calibrate the scanner. 284 Chapter 16 Problem solving ENWW

Unexpected image Defect description The copy does not look like the original document. Possible causes There is media on the flatbed glass from a previous copy job. Troubleshooting and suggestions Remove any media from the flatbed glass. Calibrate the MFP The MFP automatically calibrates and cleans ...

Solve fax problems For help solving fax problems, go to http://www.hp.com/go/mfpfaxaccessory300 . You can also refer to the Analog Fax Accessory 300 Fax Guide and the Analog Fax Accessory 300 Send Fax Driver Guide , which are included on the MFP software CD. ENWW Solve fax problems 287

Solve e-mail problems If you are unable to send e-mails by using the digital-send feature, you might need to reconfigure theSMTP gateway address or the LDAP gateway address. Print a configuration page to find the currentSMTP and LDAP gateway addresses. See Information pages . Use the following proce...

Solve problems with output accessories When the 3-bin mailbox or the stapler/stacker is installed correctly with the output accessory bridge, theLED at the top of the accessory is green. If the LED is off, is blinking, or is amber, a problem exists. See Understand accessory lights for the 3-bin mail...

Solve network connectivity problems If the MFP is having problems communicating with the network, use the information in this section toresolve the problem. Solve network printing problems NOTE HP recommends that you use the MFP CD to install and set up the MFP on a network. ● Make sure that the net...

Solve common Macintosh problems This section lists problems that can occur when using Mac OS X. Table 16-7 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The printer software might not have been installed or was installedincorrect...

Order parts, accessories, and supplies ● Order directly from HP ● Order through service or support providers ● Order directly through the embedded Web server Order directly from HP You can obtain the following directly from HP: ● Replacement parts . To order replacement parts in the U.S. see http://...

Optional output devices 1 Output accessory bridge 2 Stapler/stacker 3 3-bin mailbox Output accessory bridge The output accessory bridge is required if a 3-bin mailbox or a stapler/stacker is installed on the MFP.The output accessory bridge is a pathway between the MFP and the output device. For more...

Part numbers Ordering information and availability might change during the life of the MFP. Accessories Item Description Part number 3-bin mailbox Provides three output bins that hold atotal of 700 sheets. It is included with theHP Color LaserJet CM4730fm MFP. NOTE The 3–bin mailbox comes with an ou...

B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet CM4730 Series MFP One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materialsand workmanship after the...

Customer self repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HPidentifies that the repair can be accomplished by the use of...

HP customer care Online services For 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP printer software, product and support information, and printer drivers inseveral languages can be obtained from http://www.hp.com/support/ljcm4730mfp . (The site is i...

Limited warranty for print cartridges and image drums This HP Print Cartridge is warranted to be free from defects in materials and workmanship. This warranty does not apply to print cartridges that (a) have been refilled, refurbished, remanufacturedor tampered with in any way, (b) experience proble...

Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of theseprograms will vary depending upon your location. 308 Appendix B Service and support ENWW

HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of the standard warranty. Support services may vary by area.Check with your local HP dealer to determine the services available to you. On-site service...

C MFP specifications This section provides the following specifications: ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Environmental specifications Specifications for the Analog Fax Accessory are available in the HP LaserJet Analog Fax Accessory 300 User Guide . A...

Physical specifications Table C-1 Product dimensions Product Height Depth Width Weight 1 HP Color LaserJet CM4730 MFP 1153 mm(45.4 inches) 639 mm(25.2 inches) 788 mm (31 inches) 124 kg (273 lb) HP Color LaserJet CM4730f MFP 1153 mm(45.4 inches) 639 mm(25.2 inches) 788 mm (31 inches) 124 kg (298 lb) ...

Acoustic specifications Table C-5 Sound power and pressure level 1 (HP LaserJet CM4730 MFP series) Sound power level Declared per ISO 9296 Printing 2 L WAd = 6.7 Bels (A) [67 dB(A)] Copying 3 L WAd = 6.8 Bels (A) [68 dB(A)] Ready L WAd = 5.8 Bels (A) [58 dB(A)] Sound pressure level Declared per ISO ...

Compliance with FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference when the equipment is operated in a commercial ...

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product gene...

Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or moreHP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) ...

For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safe...

Certificate of volatility This is a statement regarding the volatility of customer data stored in memory. It also outlines how toerase secure data from the device. Types of memory Volatile memory The MFP utilizes volatile memory (64MB on the board and 256MB installed, for a total of 320MB) tostore c...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The device is certified as...

General telecom statement The HP Color LaserJet CM4730f, CM4730fsk, and CM4730fm models have the HP LaserJet AnalogFax Accessory 300 already installed to provide communication to the public switch telephone network(PSTN) for fax functionality. See the HP LaserJet Analog Fax Accessory 300 User Guide ...

Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet CM4730 MFP, CM4730f MFP, CM4730fsk MFP, and CM4730fm MFP-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössäkirjoittimen suojakotelointi estää lasersäteen ...

Install memory and fonts You can install more memory for the MFP, and you can also install a font card to allow the MFP to printcharacters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, ...

11. Reinsert the formatter pressure release tabs by squeezing them together and pushing them intoplace. 12. Reconnect the power cable and interface cables, and turn the MFP on. 13. If you installed a memory DIMM, go to Enabling memory . Install a flash memory card 334 Appendix E Install memory and p...

8. Reinsert the formatter pressure release tabs by squeezing them together and pushing them intoplace. 9. Reconnect the power cable and interface cables, and turn the MFP on. Enabling memory If you installed a memory DIMM, set the MFP driver to recognize the newly added memory. Enable memory for Win...

Enable memory for Windows 2000 and XP 1. On the Start menu, point to Settings , and click Printers or Printers and Faxes . 2. Right-click the printer and select Properties . 3. On the Device Settings tab, click Printer Memory (in the Installable Options section). 4. Select the total amount of memory...

Install an HP Jetdirect or EIO print server card The HP Color LaserJet CM4730 MFP is equipped with an embedded HP Jetdirect print server port. Ifdesired, you can install an additional I/O card in the available EIO slot. 1. Turn the MFP off. 2. Disconnect all power and interface cables. 340 Appendix ...

Index Symbols/Numerics 2-sided printing 119, 1273-bin mailbox capacity 7configuring 102light status 260models including 4modes 297part number 299reattach error message 236selecting 101specifications, physical 311 500-sheet input tray models including 2 500-sheet trays insert or close error message 2...