HP CM1410 - Manual

1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views ENWW 1

Environmental features Manual duplex printing Save paper by using the manual duplex printing option. Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Copies multiple pages pershee...

Accessibility features The product includes several features that aid users with accessibility issues. ● Online user guide that is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 4 Chapter...

Product views Front view 1 2 3 4 5 6 7 8 9 1 Document feeder input tray 2 Document feeder output bin 3 Scanner lid 4 Color touch screen control panel 5 Front door (provides access to the print cartridges) 6 USB flash drive port 7 Front jam access door 8 Input tray (Tray 1) 9 Output bin ENWW Product ...

Back view 2 3 4 1 1 Interface ports 2 On/off switch 3 Power connection 4 Rear jam access door 6 Chapter 1 Product basics ENWW

Serial number and model number location The serial number and product model number label is at the back of the product. 8 Chapter 1 Product basics ENWW

Control panel layout 1 2 3 4 5 6 7 10 9 8 1 Touch screen display 2 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connectionto the wireless network. When connected, the light stops blinking and stays lit. NOTE: Wireless models only 3 R...

Buttons on the Home screen The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. 1 10 9 8 2 3 4 5 6 7 1 Setup button: ...

Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system,touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You canbrowse thro...

2 Control panel menus ● Setup Menu ● Function specific menus ENWW 13

Reports menu Menu item Description Demo Page Prints a page that demonstrates print quality Menu Structure Prints a control-panel menu layout map. Configuration Report Prints a list of the product settings Supplies Status Prints the print-cartridge status. Includes the following information: ● Estima...

Quick Forms menu Menu item Sub-menu item Description Notebook Paper Narrow Rule Wide Rule Child Rule Prints pages that have preprinted lines Graph Paper 1/8 inch 5 mm Prints pages that have preprinted graph lines Checklist 1-Column 2-Column Prints pages that have preprinted lines with check boxes Mu...

Fax Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Sub-menu item Description Fax Set-Up Utility This is a tool for configuring the fax settings. Follow the on-screen prompts and select the appropriate response foreach ...

System Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Sub-menu item Description Language (List of availablecontrol-paneldisplay languages.) Sets the language in which the control panel displaysmessages and product repo...

Service menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Sub-menu item Description Fax Service Clear Saved Faxes Clears all faxes in memory. Run Fax Test Performs a fax test to verify thatthe phone cord is plugged inthe correc...

Network Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Description Wireless Menu Wireless Setup Wizard Guides you through the steps to set up the product on a wirelessnetwork Wi-Fi Protected Setup If your wireless rout...

Function specific menus The product features function-specific menus for copying, faxing, scanning, and using a USB flash drive.To open these menus, touch the button for that function on the control panel. Copy Menu To open this menu, touch the Copy button, and then touch the Settings... button. NOT...

Menu item Sub-menu item Sub-menu item Description Collation On Off Specifies whether to collatecopy jobs Draft Mode Off On Specifies whether to usedraft-quality printing forcopies Image Adjustment Lightness Contrast Sharpen Background Removal Color Balance Grayness Adjusts the image qualitysettings ...

Menu item Sub-menu item Sub-menu item Description Reprint Faxes Prints the received faxesstored in available memory.This item is available only ifyou have turned on the Allow Fax Reprint feature in the Fax Setup menu. Forward Fax On Off * Sets product to send allreceived faxes to another faxmachine....

3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software...

Supported operating systems for Windows The product supports the following Windows operating systems: Recommended software installation ● Windows XP (32-bit, Service Pack 2) ● Windows Vista (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) Print and scan drivers only ● Windows 2003 Server (32-bit,...

Change print job settings Tool for changing the settings Method for changing thesettings Duration of changes Hierarchy of changes Software program settings On the File menu in the softwareprogram, click Page Setup or asimilar command. These settings are in effect forthe current print job only. Setti...

Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print . 2. Select the driver, and then click Properties or Preferences . The steps can vary; this procedure is most common. Change...

Remove software for Windows Windows XP 1. Click Start , and then click Programs . 2. Click HP , and then click the product name. 3. Click Uninstall , and then follow the onscreen instructions to remove the software. Windows Vista and Windows 7 1. Click Start , and then click All Programs . 2. Click ...

Supported utilities for Windows ● HP Web Jetadmin ● HP Embedded Web Server ● HP ToolboxFX Other Windows components and utilities ● Software installer — automates the printing system installation ● Online Web registration ● HP LaserJet Scan ● PC Fax Send Software for other operating systems OS Softwa...

4 Use the product with Mac ● Software for Mac ● Print with Mac ● Fax with Mac ● Scan with Mac ENWW 39

Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10.6, and later NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, Intel Core Processor Macs are supported. Supported ...

Install software for Mac computers on a wired network Configure the IP address 1. Connect the network cable to the product and to the network. 2. Wait for 60 seconds before continuing. During this time, the network recognizes the product andassigns an IP address or host name for the product. 3. At t...

Install software for Mac computers on a wireless network Before installing the product software, make sure the product is not connected to the network using anetwork cable. If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router networksettings from your syst...

Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected toa TCP/IP-based network. Open the HP Utility From the dock, c...

Print with Mac Cancel a print job with Mac 1. If the print job is currently printing, cancel it by pressing the Cancel button on the product controlpanel. NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one process is running, pressing the Cance...

Create a printing preset 1. On the File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File m...

4. Open the Advanced menu, or select the appropriate tab. 5. Adjust the individual settings for text, graphics, and photographs. Use the Services menu with Mac If the product is connected to a network, use the Services menu to obtain product and supply-status information. 1. On the File menu, click ...

Fax with Mac To send a fax by printing to a fax driver, complete the following steps: 1. Open the document that you want to fax. 2. Click File and then click Print . 3. In the Printer pop-up menu, select the fax print queue that you want to use. 4. In the Copies field, adjust the number of copies if...

Scan with Mac Use the HP Scan software to scan images to a Mac computer. 1. Load the document onto the scanner glass or into the document feeder. 2. Open the Applications folder, and then click Hewlett-Packard . Double-click HP Scan . 3. Open the HP Scan menu and click Preferences . From the Scanner...

5 Connect the product ● Supported network operating systems ● Connect with USB ● Connect to a network ENWW 51

Supported network operating systems ● Windows 7 ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) ● Mac OS X v10.5 and v10.6 Printer sharing disclaimer HP does not support peer-to-peer networking...

Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using acable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. CD installation 1. Quit all open programs on the...

Connect to a network Supported network protocols To connect a networking-equipped product to a network, you need a network that uses one or more ofthe following protocols. ● TCP/IP (IPv4 or IPv6) ● Port 9100 ● LPR ● DHCP ● AutoIP ● SNMP ● Bonjour ● SLP ● WSD ● NBNS ● LLMNR Install the product on a w...

4. Touch the Reports menu, and then touch the Configuration Report button to print the configuration report. 5. Find the IP address on the configuration report. LASERJET PROFESSIONAL CM1410 COLOR MFP SERIES Install the software 1. Quit all programs on the computer. 2. Install the software from the C...

Connect the product to a wireless network using WPS If your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up theproduct on a wireless network. 1. From the Home screen, touch the Wireless button. 2. Touch the Wireless Menu button, and then touch the Wi-Fi Prote...

3. When the installation is complete, print a configuration page to make sure that the product has aSSID name. 4. When installation is complete, disconnect the USB cable. Install the software for a wireless product currently on the network If the product already has an IP address on a wireless netwo...

Advanced wireless setup Wireless communication modes You can use one of two wireless communication modes: infrastructure or ad-hoc. Infrastructure wirelessnetwork (recommended) The product communicates with other devices on the network through a wireless router. Ad-hoc wireless network The product c...

To prevent other users from accessing your network, turn on WPA or WEP data encryption. ● Wired Equivalent Privacy (WEP): WEP is the original native security mechanism in the 802.11standard. You create a unique key containing hexadecimal or alphanumeric characters, whichother users must provide befo...

Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For mostsituations, leave the product in automatic mode. Incorrect changes to the lin...

6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types and tray capacity ● Load the input tray ● Load the document feeder ● Configure the tray ENWW 63

Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print media that does not meet these guidelines might cause poor print quality,increased jams, and premature wear on the product. For best results, use on...

Table 6-2 Supported envelopes and postcards Size Dimensions Envelope #10 105 x 241 mm (4.13 x 9.49 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.93 x 9.84 inches) Envelope B5 176 x 250 mm (6.7 x 9.8 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Japanese ...

Paper type Weight Capacity 1 Paper orientation Other: ● Color laser transparency ● Labels ● Letterhead ● Envelope ● Heavy envelope ● Preprinted ● Prepunched ● Colored ● Rough ● Tough Up to 50 sheets, or 10 envelopes Side to be printed on face-up, with the top edge at the back ofthe tray or the stamp...

Load the document feeder The document feeder holds up to 35 sheets of 60-90 g/m 2 (16 to 20 lb bond) paper. NOTE: When you add new paper, make sure that you remove all of the paper from the input tray and straighten the stack of new paper. Do not fan the paper. This reduces jams by preventing multip...

7 Print tasks ● Cancel a print job ● Basic print tasks with Windows ● Additional print tasks with Windows ● Walk-up USB printing ENWW 73

Basic print tasks with Windows The methods to open the print dialog from software programs can vary. The procedures that followinclude a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the pri...

Change the number of print copies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, c...

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . ENWW Ba...

5. Select the print options for the new shortcut. NOTE: You can select the print options on this tab or on any other tab in the printer driver. After selecting options on other tabs, return to the Printing Shortcuts tab before continuing with the next step. 6. Click the Save As button. 7. Type a nam...

Print on both sides (duplex) with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 81

4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin, and maintaining the same orientation, place it with the printed-side facing down in Tray 1. 6. On the control panel, touch the OK button ...

4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print . 84 Chapter 7 Print tasks ENWW

Set color options with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Click the HP EasyColor check box to clear it. 5. In the Color Options area, click the Manual option, and th...

Additional print tasks with Windows Print colored text as black (grayscale) with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Advanced tab. 4. Expand the Document Options section. 5. Expand...

6. Expand the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 89

Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 92 Chapter 7 Print tasks ENWW

7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size 1. On the File menu in the software program, click Print . 94 Chapter 7 Print tasks ENWW

8 Color ● Adjust color ● Use the HP EasyColor option for Windows ● Match colors ENWW 101

Adjust color Manage color by changing the settings on the Color tab in the printer driver. Change the color theme for a print job 1. On the File menu in the software program, click Print . 2. Click Properties or Preferences . 3. Click the Color tab. 4. Select a color theme from the Color Themes drop...

Use the HP EasyColor option for Windows If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technologyscans documents and automatically adjusts photographic images i...

Match colors For most users, the best method for matching colors is to print sRGB colors. The process of matching printer output color to your computer screen is complex, because printers andcomputer monitors use different methods of producing color. Monitors display colors by using light pixels tha...

9 Copy ● Use copy functions ● Copy settings ● Copy photos ● Copy mixed size originals ● Copy on both sides manually (duplex) ENWW 107

Use copy functions One-touch copy 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Black or Color button to start copying. Multiple copies 1. Load the document onto the scanner glass or into the document feeder. 2. ...

Copy a multiple-page original 1. Insert the originals into the document feeder face-up. 2. Adjust the guides until they are snug against the paper. 3. From the Home screen, touch the Copy button. 4. Touch the Black or Color button to start copying. ENWW Use copy functions 109

Copy identification cards Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product prompts you to copy the first side and then to placethe second side on a different area of the scanner glass and copy aga...

Collate a copy job 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings... button, and then scroll to and touch the Collation button. Touch the arrow buttons to scroll through the options, and then touch an opt...

Make color or black and white copies 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Black or Color button to start copying. Copy settings Change copy quality The following copy-quality settings are available: ● Au...

1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings... button, and then scroll to and touch the Optimize button. Touch the arrow buttons to scroll through the options, and then touch an option to select it. 4....

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do n...

Copy photos NOTE: Copy photos from the scanner glass, not from the document feeder. 1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass, andclose the scanner lid. 2. From the Home screen, touch the Copy button. 3. Touch the Settings... button, and then to...

Copy mixed size originals Use the scanner glass to make copies of mixed size originals. NOTE: You can use the document feeder to copy mixed size originals only if the pages share a common dimension. For example, you can combine Letter and Legal size pages because they have thesame width. Stack the p...

Use scan functions Scan methods Perform scan jobs in the following ways. ● Scan to a USB flash drive from the product control panel. ● Scan from the computer by using HP Scan software ● Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software NOTE: To learn about and use tex...

When scanning from a TWAIN-compliant program, the HP Scan software program might startautomatically. If the HP Scan program starts, you can make changes while previewing the image. If theprogram does not start automatically, the image goes to the TWAIN-compliant program immediately. Start the scan f...

Scan settings Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might have selecteda resolution or color setting in the scanner software that does not match your needs. Resolution andcolor affect the following features of scanned images: ...

Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scanjobs. NOTE: The default resolution is 200 ppi. Intended use Recommended resolution Recommended color settings Fax 150 ppi ● Black and White E-mail 150 ppi ● Black an...

Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which canaffect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from t...

Scan a photo 1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass, andclose the scanner lid. 2. Insert a USB flash drive into the port on the front of the product. 3. From the Home screen, touch the Scan button. 4. Touch the Scan to USB Drive button. The c...

Set up fax Install and connect the hardware Connect fax to a telephone line Connect the telephone cable to the line port on the product and to the telephone jack on the wall. The product is an analog device. HP recommends using the product on a dedicated analog telephoneline. NOTE: Some countries/re...

Setup for stand-alone fax 1. Unpack and set up the product. 2. From the Home screen, touch the Setup button. 3. Touch the Fax Setup menu. 4. Touch the Fax Set-Up Utility button. 5. Follow the on-screen prompts and select the appropriate response for each question. NOTE: The maximum number of charact...

Use the HP Fax Setup Wizard If you did not complete the fax setup process at the time you installed the software, you can completeit at any time by using the HP Fax Setup Wizard. 1. Click Start , and then click Programs . 2. Click HP , click the name of the product, and then click HP Fax Setup Wizar...

Use the phone book You can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or asgroups of fax numbers. Use the control panel to create and edit the fax phone book 1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Phone ...

CAUTION: After phone book entries are deleted, they cannot be recovered. 1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Phone Book Setup button. 4. Touch the Delete Entry button. Or, to delete all the entries, touch the Delete All Entries button. 5. Touch t...

Manage group-dial entries Create and edit group-dial entries 1. Create an individual entry for each fax number that you want in the group. a. From the Home screen, touch the Fax button. b. Touch the Fax Menu button. c. Touch the Phone Book Setup button. d. Touch the Individual Setup button. e. Touch...

Set fax settings Send fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialinginternationally or connecting to an outside line. Special symbol Button Description Dialing pause The Redial/Pause button is av...

3. Touch the Advanced Setup menu. 4. Scroll to and touch the Detect Dial Tone button, and then touch the On button. Set tone-dialing or pulse-dialing Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is Tone . Do not change this setting unless you k...

3. Touch the Advanced Setup menu. 4. Scroll to and touch the Redial if Comm. Error button, and then touch the On button. Set light/dark and resolution Set the default light/dark (contrast) setting The contrast affects the lightness and darkness of an outgoing fax as it is being sent. The default lig...

Set billing codes If the billing codes feature is on, the product prompts you to enter a billing code for each fax. The productincreases the billing code count for each sent fax page. This includes all types of faxes except for poll-received, fax-forwarded, or computer-downloaded faxes. For an undef...

4. Touch the Block Junk Faxes button. 5. Touch the Add Number button. 6. Use the keypad to enter the fax number that you want to block, and then touch the OK button. Set the number of rings-to-answer When the answer mode is set to Automatic , the product rings-to-answer setting determines the number...

NOTE: The system password is case-sensitive. a. Touch the OK button, and then use the keypad to enter the system password. b. Touch the OK button, confirm the password by entering it a second time, and then touch the OK button to save the password. Set fax polling If someone else has set up a fax to...

Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product.To continue to use a PC fax program previously installed on the computer, use the modem that is alreadyconnected to the computer; it will not function thro...

1. From the Home screen, touch the Setup button. 2. Touch the Service menu. 3. Touch the Fax Service menu. 4. Touch the Clear Saved Faxes button. Use fax on a DSL, PBX, or ISDN system HP products are designed specifically for use with traditional analog phone services. They are notdesigned to work o...

ISDN The product is an analog device that is not compatible in all digital phone environments. Digital-to-analogfilters or converters may be needed for faxing functionality. If faxing issues occur in an ISDNenvironment, it might be necessary to contact the ISDN provider for assistance. HP does not g...

4. Touch the Start Fax button. 5. The product prompts you to confirm that you are sending from the scanner glass. Touch the Yes button. 6. The product prompts you to load the first page. Touch the OK button. 7. The product scans the first page and then prompts you to load another page. If the docume...

4. Use the keypad to type the fax number. 5. Touch the Start Fax button. Use speed dials and group-dial entries 1. Load the document into the document feeder or onto the scanner glass. 2. From the Home screen, touch the Fax button. 3. On the keypad, touch the fax phone book icon. 4. Touch the name o...

Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same lineas the product. For example, if you are sending a fax to a person whose device is in the manual receivemode, you can precede the fax w...

1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Menu button. 4. Touch the Send Options button. 5. Touch the Send Fax Later button. 6. Use the keypad to enter the time of day to send the fax. Touch the OK button. 7. Use the keypad to ente...

Receive a fax Print a fax When the product receives a fax transmission, it prints the fax (unless the private-receive feature isenabled) and also stores it automatically to flash memory. When a color print cartridge becomes very low, the product prints in black only to prevent faxinterruptions. To c...

4. Touch the Reprint Faxes button. 5. Touch the entry for the fax that you want to reprint. Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls, and you hear fax tones whenyou answer the telephone, you can start the recei...

Solve fax problems Fax troubleshooting checklist ● Several possible fixes are available. After each recommended action, retry faxing to see if theproblem is resolved. ● For best results during fax problem solving, make sure the line from the product is plugged directlyinto the wall phone port. Disco...

Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the messageby touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the al...

Troubleshoot fax codes and trace reports View and interpret fax error codes Use fax error codes from the fax activity log to solve problems with the product fax features. Code number Description 232 Possible causes include the following: ● A communication failure has occurred between the two machine...

Fax trace report A fax T.30 trace report has information that can help resolve fax transmission problems. If you call HPfor help in resolving these problems, print a T.30 trace report before you call. 1. From the Home screen, touch the Setup button. 2. Touch the Service menu. 3. Touch the Fax Servic...

3. Touch the Fax Reports button. 4. Touch the name of the report that you want to print. Set the fax error report A fax error report is a brief report that indicates the product experienced a fax job error. You can set itto print after the following events: ● Every fax error (the factory-set default...

You should change the setting only if you are having trouble sending a fax to or receiving a fax from aparticular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas,or receive one from overseas, or if you are using a satellite telephone connection. 1. From th...

c. Open the Fax Service menu. d. Select the Clear Saved Faxes item. ● Divide the large fax job into smaller sections, and then fax them individually. Scanner error ● Verify that the paper meets product size requirements. The product does not support pages longerthan 381 mm (15 in) for faxing. ● Copy...

Receive a recorded error message from the phone company when trying to send a fax ● Make sure you dial the fax number correctly, and make sure that the phone service is not blocked.For example, some phone services might prevent long distance calling. ● If an outside line requires a prefix, turn on t...

Solve problems receiving faxes ● The fax does not respond ● An error message displays on the control panel ● A fax is received but does not print ● Sender receives a busy signal ● No dial tone ● Cannot send or receive a fax on a PBX line The fax does not respond The fax has a dedicated phone line ● ...

● Make sure that the resolution of the sending fax machine is not set to the Photo setting or the Superfine setting. a. From the Home screen, touch the Setup button. b. Open the Fax Setup menu. c. Open the Advanced Setup menu. d. Open the Fax Resolution menu. e. Select the correct setting. ● Cancel ...

A phone line splitter is being used ● If you are using a phone line splitter, remove the splitter and set up the phone as a downstreamphone. ● Make sure the phone is hung up. ● Make sure the phone is not being used for a voice call when faxing. No dial tone ● If using a phone line splitter, remove t...

Solve general fax problems ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off or prints on two pages Faxes are sending slowly The product is experiencing poor phone line quality. ● Retry sending the fax when the line conditions have improved. ● Check with the phone service provider that...

d. Open the Fit to Page menu. e. Select the On setting. NOTE: If the Fit to Page setting is off and the Default Paper Size setting is set to letter, a legal size original prints on two pages. Regulatory information and warranties For regulatory and warranty information, see Additional statements for...

12 Manage and maintain the product ● Print information pages ● Use the HP ToolboxFX software ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Manage supplies and accessories ● Clean the product ● Product updates ENWW 183

Print information pages Information pages reside within the product memory. These pages help diagnose and solve problemswith the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported ...

Use the HP ToolboxFX software HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the product status. ● Configure the product settings. ● View troubleshooting information. You can view HP ToolboxFX when the product is directly connected to your computer or is connecte...

Fax Use the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ● Fax Receive . Set the fax receive mode. ● Fax Phone Book . Add, edit, or delete entries in the product phone book. ● Fax Send Log . View all of the recent faxes that ha...

Fax send log The HP ToolboxFX fax send log lists all recently sent faxes and information about them, including thedate and time sent, job number, fax number, page count, and the results. Click any column heading in the fax send log to re-sort the information in that column in ascending ordescending ...

System Settings The HP ToolboxFX System Settings tab contains links to the following main pages: ● Device Information . View information about the product, such as the product description and a contact person. ● Paper Setup . Change the product paper-handling settings, such as default paper size and...

Paper Setup Use these options to configure your default settings. The following options are available for handling print jobs when the product is out of paper: ● Select Wait for paper to be loaded . ● Select Cancel from the Paper out action drop-down list to cancel the print job. The Paper out time ...

NOTE: You must click Apply before the changes take effect. Device polling You can turn off HP ToolboxFX device polling to reduce network traffic. NOTE: You must click Apply before the changes take effect. Print Settings The HP ToolboxFX Print Settings tab contains links to the following main pages: ...

Use the HP Embedded Web Server This product is equipped with an embedded Web server (EWS), which provides access to informationabout product and network activities. A Web server provides an environment in which web programsmay run, much in the same way that an operating system, such as Windows, prov...

Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected peripherals. Management is proactive, allowing networkadministrators the ability to resolve issues before users are affected. Download this free, en...

Economy settings Powersave modes The adjustable sleep mode feature reduces power consumption when the product has been inactive foran extended period. You can set the length of time before the product enters sleep mode. NOTE: This mode does not affect product warm-up time. Set sleep mode 1. From the...

Manage supplies and accessories Print when a cartridge is at estimated end of life Supplies messages Supply-related notifications are communicated on the product control panel and on computers that havethe full product software installed. If the full product software is not installed, you might not ...

● Select the Prompt option to set the product to stop printing (including printing faxes) and prompt you to replace the print cartridge. You can acknowledge the prompt and continueprinting. ● On the Color Cartridges menu only, select Print Black (the default option) to alert you when the print cartr...

Print cartridge layout 1 Cartridge memory chip 2 Plastic shield 3 Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum cancause print-quality problems. Replacement instructions Replace the print cartridges The product uses four colors and...

Clean the product Clean the paper path During the printing process, paper, toner, and dust particles can accumulate inside the product. Overtime, this buildup can cause print-quality problems such as toner specks or smearing. This product hasa cleaning mode that can correct and prevent these types o...

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has beenmoistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do no...

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. 3. Close the document feeder cover. Clean the touch screen Clean the touch screen whenever it is necessary to remove fingerprints or dust. Wipe the touch screengently with a clean, water-dampened, lint...

Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/CM1410series . Click Downloads and drivers , click the operating system, and then select the download for the product. ENWW Product updates 205

13 Solve problems ● Self help ● Problem-solving checklist ● Factors that affect product performance ● Restore the factory-set defaults ● Interpret control-panel messages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve walk-...

Self help In addition to the information in this guide, other sources are available that provide helpful information. HP Help and Learn Center The HP Help and Learn Center and other documentation are on the CD that camewith the product or in the HP Program folder on your computer. The HP Help andLea...

Problem-solving checklist Follow these steps when trying to solve a problem with the product. ● Step 1: Check that the product power is on ● Step 2: Check the control panel for error messages ● Step 3: Test print functionality ● Step 4: Test copy functionality ● Step 5: Test the fax sending function...

Interpret control-panel messages Control panel message types Alert and warning messages appear temporarily and might require you to acknowledge the messageby touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings, the job might not complete or the ...

Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product picks up multiple sheets of paper ● Prevent paper jams ● Clear jams The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove...

6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feedsheets one at a time. Clear jams Jam locations Jams can occur in these locations: 1 3 2 4 1 Document feeder 2 Output bin 3 Tray 1 4 Rear do...

Clear jams from the document feeder 1. Turn the product off. 2. Open the document feeder cover. 224 Chapter 13 Solve problems ENWW

3. Lift the document feeder mechanism, and gently pull the jammed paper out. 4. Close the document feeder cover. Clear jams from the input tray CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty. Wh...

Clear jams from the output bin CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. With both hands, grasp the paper, and carefully pull it free from the product. ENWW Paper feeds incorrectly...

Improve print quality You can prevent most print-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color settings in the printer driver ● Use paper that meets HP specifications ● Print a cleaning page ● Calibrate the product to align ...

5. Select a type from the Media-type drop-down list. 6. Click the Print button. Adjust color settings in the printer driver Change the color theme for a print job 1. On the File menu in the software program, click Print . 2. Click Properties or Preferences . 3. Click the Color tab. 4. Select a color...

Use paper that meets HP specifications Use different paper if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Printed characters seem misformed. ● Printed pages ...

control panel to check the color alignment. If the blocks of color on that page are not aligned with eachother, you need to calibrate the product. 1. On the product control panel, open the System Setup menu. 2. Open the Print Quality menu, and select the Color Calibration item. 3. Select the Calibra...

Interpret the Print Quality Page 1. On the product control panel, open the Reports menu. 2. Select the Print Quality Page item to print it. This page contains five bands of color, which are divided into four groups as indicated in the followingillustration. By examining each group, you can isolate t...

3. Examine the surface of the green imaging drum on the bottom of the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage o...

HP UPD PS driver ● Recommended for printing with Adobe ® software programs or with other highly graphics-intensive software programs ● Provides support for printing from postscript emulation needs, or for postscriptflash font support HP UPD PCL 5 ● Recommended for general office printing in Windows ...

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directlyon the glass or platen. They might seep and damage the product. 4. Dry the glass and white plastic backing with a ch...

The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer meets the minimum specifications for this product. For a list ofspecifications, go to this Web site: www.hp.com/support/CM1410series . 2. When you configure the product to print...

Solve walk-up USB printing problems ● The USB Flash Drive menu does not open when you insert the USB accessory ● The file does not print from the USB storage accessory ● The file that you want to print is not listed in the USB Flash Drive menu The USB Flash Drive menu does not open when you insert t...

Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify ...

The computer is unable to communicate with the product 1. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start , click Run , and then type cmd . b. Type ping followed by the IP address for your product. c. If the window displays ...

Solve wireless network problems ● Wireless connectivity checklist ● The control panel displays the message: The wireless feature on this product has been turned off ● The product does not print after the wireless configuration completes ● The product does not print, and the computer has a third-part...

The control panel displays the message: The wireless feature on this product has been turned off 1. Touch the Wireless Menu button. 2. Touch the Turn Wireless On/Off button, and then touch the On button. The product does not print after the wireless configuration completes 1. Make sure the product i...

Cannot connect more computers to the wireless product 1. Make sure that the other computers are within the wireless range and that no obstacles block thesignal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access point. 2. Make sure the product is turned on and in th...

The wireless network is not functioning 1. To verify if the network has lost communication, try connecting other devices to the network. 2. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start , click Run , and then type cmd . b....

Product software problems Problem Solution A printer driver for the product is not visible in the Printer folder ● Restart the computer to restart the spooler process. If thespooler has crashed, no printer drivers will appear in the Printers folder. ● Reinstall the product software. NOTE: Close any ...

Solve common Mac problems ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent t...

When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting Make sure that your Mac operating system is Mac OS X 10.5 or later. Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that t...

A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 251

Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Part numbers The following list of accessories was curr...

B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Data stored on the print cartridge ● End User License Agreement ● OpenSSL ● Customer support ● Repack the product ENWW 253

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Pro CM1410 Color MFP Series One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defectsin materials and workmanship after the date o...

Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of theproduct. In addition, this memory chip collects a limited set of information about the usage of the product, whichmight include the following: the date when the...

End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software...

OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED ORIMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY ...

Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, andproblem description ready. Country/region phone numbers are on the flyer that was in thebox with your product or at www.hp.com/support/ . Get 24-hour Internet support www.hp.com/...

Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridge...

C Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 263

Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight HP LaserJet ProCM1415 413 mm (16.3 inches) 472 mm (18.6 inches) 442 mm (17.4 inches) 22.6 kg (49.8 lb) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/CM1410series ...

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Conformity ● Declaration of Conformity (wireless models) ● Safety statements ● Additional statements for telecom (fax) products ● Additional statements for wireless products ENWW 265

FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, ...

Paper use This product’s manual duplex feature (two-sided printing) and N-up printing (multiple pages printed onone page) capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhanc...

Shipping For all HP LaserJet print cartridge recycling returns, give the package to UPS during your next deliveryor pickup, or take it to an authorized UPS drop-off center. For the location of your local UPS drop-offcenter, call 1-800-PICKUPS or visit www.ups.com . If you are returning via USPS labe...

Declaration of Conformity (wireless models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company DoC#: BOISB-0603-06-rel.1.0 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product N...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The device is certified as...

EMC statement (Korea) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet CM1415fn, CM1415fnw, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.Laitteen ...

Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeli ğ ine Uygundur 276 Appendix D Regulatory information ENWW

Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks(PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (An...

which is Part 68 compliant. This equipment cannot be used on telephone company-provided coinservice. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you inadvance that temporary discontinuance of ...

Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential ...

Index A accessories ordering 251, 252part numbers 252 acoustic specifications 264ad-hoc wireless network configuring 59description 58 advanced setup fax 18 alerts, setting up 185answer mode, setting 143answering machines, connecting fax settings 144 anticounterfeit supplies 196autoreduction settings...