HP CM1312 - Manual

1 Product basics ● Product comparison ● Product features ● Product walkaround ENWW 1

Product features Performance ● Prints at speeds up to 12 pages per minute (ppm) monochrome and 8 ppm color. Print quality ● 1,200 dots per inch (dpi) with Image REt 3600 text and graphics. ● Adjustable settings to optimize print quality. ● The HP UltraPrecise print cartridge has a finer toner formul...

Product walkaround HP LaserJet CM1312 mfp front view 1 Tray 1 2 Print-cartridge door latch 3 Top (face-down) output bin 4 Flatbed scanner 5 Control panel 6 Front door for jam access HP LaserJet CM1312 mfp back view 7 Power connector 4 Chapter 1 Product basics ENWW

HP LaserJet CM1312 (fax/photo-card model) Back view 8 Power connector 9 Rear door for jam access 10 Fax ports 11 Hi-Speed USB 2.0 port and network port. Interface ports 1 Fax ports (HP LaserJet CM1312 (fax/photo-card model) only) 2 Network port (HP LaserJet CM1312 (fax/photo-card model) only) 3 Hi-S...

2 Control panel ● Control-panel walkaround ● Control-panel menus ENWW 7

Control-panel walkaround HP LaserJet CM1312 control panel 1 Liquid Crystal Display 2 OK button and navigation arrows 3 Cancel button: cancel the current selection 4 Copy Features button: access the Copy menu. 5 Copy Black button: perform a copy operation in black & white. 6 Lighter/Darker button...

Menu item Sub-menu item Description Network services IPv4 IPv6 DHCPv6 Sets whether the product will use either IPv4, IPv6, or DHCPv6protocol. Show IP address Yes No Sets whether the product displays the IP address on the controlpanel. Link speed Automatic (Default) 10T Full 10T Half 100TX Full 100TX...

3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Wind...

Supported operating systems for Windows The product supports the following Windows operating systems: Full software installation ● Windows XP (32-bit) ● Windows Vista (32-bit and 64-bit) Print and scan driver ● Windows XP (64 bit) ● Windows 2000 ● Windows 2003 Server (32-bit and 64-bit) NOTE: The PC...

UPD installation modes Traditional mode ● Use this mode if you are installing the driver from a CD for a single computer. ● When installed with this mode, UPD operates like traditional printer drivers. ● If you use this mode, you must install UPD separately for each computer. Dynamic mode ● Use this...

Select the correct printer driver for Windows Printer drivers allow you to gain access to the device features and allow the computer to communicatewith the device (using a printer language). Check the installation notes and readme files on the deviceCD for additional software and languages. ● Use th...

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program y...

Supported utilities for Windows HP ToolboxFX The HP ToolboxFX is a program that you can use for the following tasks: ● Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools HP ToolboxFX i...

● HP Update ● Photosmart Essential ● HP Solution Center ● HP LaserJet Scan program and driver Software for other operating systems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. Linux For information, go...

4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 35

Software for Macintosh Supported operating systems for Macintosh The device supports the following Macintosh operating systems: ● Mac OS X v10.3, v10.4 and later NOTE: For Mac OS v10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installe...

To change the settings for all printjobs until the software program isclosed To change the default settings for allprint jobs To change the device configurationsettings These settings are saved in the Presets menu. To use the new settings, you must select the saved preset optionevery time you open a...

The embedded Web server resides on the device. It is available on network and direct-connecteddevices. The embedded Web server provides an interface to the device that anyone who has a network-connected computer and a standard Web browser can use. No special software is installed orconfigured, but y...

Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print . 2. Select the driver. 3. Select the print settings. 4. In the Preset...

Print on both sides of the page (duplex printing) Use automatic duplex printing 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading specialpaper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper face-up with th...

Scanning tasks To scan to a software program, scan an item using the program itself. Any TWAIN-compliant programcan scan an image. If the program is not TWAIN-compliant, save the scanned image to a file then place,open, or import the file in the software program. Use page-by-page scanning 1. Lift th...

Photo In HP Director, click the Photo icon to launch the Photosmart Studio software. Use the software to import photos from a memory card, edit photos, and print photos from the PC. ENWW Use features in the Macintosh printer driver 43

5 Connectivity ● Supported network operating systems ● USB connection ● Printer sharing disclaimer ● Supported network protocols (HP LaserJet CM1312 (fax/photo-card model) only) ● Install the product on a network (HP LaserJet CM1312 (fax/photo-card model) only) ● Configure the network product (HP La...

Supported network operating systems The following operating systems support network printing: Full software installation ● Windows XP (32-bit) ● Windows Vista (32-bit and 64-bit) ● Mac OS X v10.3, v10.4, and later Print and scan driver ● Windows XP (64-bit) ● Windows 2000 ● Windows 2003 Server (32-b...

Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systemsand not of the HP printer drivers. Go to Microsoft at www.microsoft.com . Supported network protocols (HP LaserJet CM1312 (fax/ photo-card model) only) The product suppo...

Configure the network product (HP LaserJet CM1312 (fax/ photo-card model) only) View settings Network configuration page The network configuration page lists the current settings and properties of the product network card. Toprint the network configuration page from the product, complete the followi...

● Manual Subnet Mask ● Manual Default Gateway NOTE: Changing the network configuration might require you to change the browser URL before you can communicate with the product again. The product will be unavailable for a few seconds while thenetwork resets. Set password See Turn on password protectio...

NOTE: You can also view the IP address in the EWS or HP ToolboxFX by selecting the Advanced Network Settings tab. IPv4 and IPv6 settings Only the IPv4 protocol can be configured manually. The IPv4 protocol can be set from HP ToolboxFXor from the product control panel. The IPv6 protocol can be select...

6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Supported paper types and tray capacity ● Special paper or print media guidelines ● Load paper and print media ● Configure tray ENWW 53

Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear...

Size Dimensions Tray 1 Envelope B5 176 x 250 mm (6.7 x 9.8 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Postcard 100 x 148 mm (3.94 x 5.83 inches) Double postcard 148 x 200 mm (5.83 x 7.87 inches) Supported paper types and tray capacity Media type Weight Capacity 1 Paper orientation Every...

Media type Weight Capacity 1 Paper orientation ● Preprinted ● Prepunched ● Colored ● Rough ● Tough 1 Capacity can vary depending on media weight and thickness, and environmental conditions. Special paper or print media guidelines This product supports printing on special media. Use the following gui...

Load paper and print media Tray 1 Tray 1 holds up to 150 pages of 75 g/m 2 (20 lb) paper, or fewer pages of heavier media (15 mm (0.6 in)). Load media with the top forward and the side to be printed on facing down. Media guides ensure that the media feeds correctly into the product and that the prin...

Configure tray When using tray 1 for a specific size of paper, you can set the default size for the tray in HP ToolboxFXor from the control panel. In HP ToolboxFX, select Paper handling , and then select the size for the tray. To set the default paper size or type from the control panel, complete th...

7 Use product features ● Economy settings ● Fonts ENWW 61

Economy settings Archive print Archive print produces output that is less susceptible to toner smearing and dusting. Use archive printto create documents that you want to preserve or archive. 1. On the control panel, press Setup . 2. Use the arrow buttons to select Service , and then press OK . 3. U...

Fonts Select fonts Use HP ToolboxFX to change product fonts by clicking the Print Settings tab, and then clicking the PCL5 page. Click Apply to save the changes. Print lists of available fonts Print lists of the fonts available from the product control panel. See Information pages on page 158 . ENWW...

8 Print tasks This section provides information about common printing tasks. ● Cancel a print job ● Use features in the Windows printer driver ● Change print-quality settings ● Print edge-to-edge originals NOTE: Many of the functions that are described in this chapter also can be performed by using ...

Cancel a print job If the print job is currently printing, cancel it by pressing Cancel on the product control panel. NOTE: Pressing Cancel clears the job that the product is currently processing. If more than one process is running (for example, the product is printing a document while receiving a ...

Use features in the Windows printer driver Open the printer driver How do I Steps to perform Open the printer driver On the File menu in the software program, click Print . Select the printer, and then click Properties or Preferences . Get help for any printing option Click the ? symbol in the upper...

How do I Steps to perform Scale a page to fit on a selected paper size Click Print document on , and then select a size from the drop- down list. Scale a page to be a percent of the actual size Click % of actual size , and then type the percent or adjust the slider bar. Print a watermark a) Select a...

How do I Steps to perform Select advanced printing options In any of the sections, click a current setting to activate a drop-down list so you can change the setting. Change the number of copies that are printed NOTE: If the software program that you are using does not provide a way to print a parti...

9 Copy ● Load originals ● Use copy ● Copy settings ● Copy a book (photo card models only) ● Copy photos ● Copy mixed-size originals ● Duplex (two-sided) copy jobs ENWW 71

Load originals Automatic document feeder (ADF models only) NOTE: The ADF capacity is up to 50 sheets of 80 g/m 2 or 20 lb media. CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, ...

3. Adjust the media guides until they are snug against the media without restricting movement. Flatbed scanner NOTE: The maximum media size for flatbed scanning is letter. Use the ADF for scanning media larger than letter. 1. Make sure that the automatic document feeder (ADF) contains no media. 2. L...

Use copy One-touch copy 1. Load the document into the automatic document feeder (ADF) input tray or onto the flatbedscanner. 2. Press Start Copy Black or Start Copy Color on the product control panel to start copying. 3. Repeat the process for each copy. Multiple copies You can choose to have the de...

Reduce or enlarge copies Reduce or enlarge copies for the current job 1. On the product control panel, press Copy Features . -or- On products with a graphic display, press Copy Menu . 2. On the product control panel, press Reduce/Enlarge . -or- On products with a graphic display, press Size . 3. Sel...

● Legal to A4=83% ● A4 to Letter=94% ● Letter to A4=97% ● Full Page=91% ● Fit to page ● 2 pages per sheet ● 4 pages per sheet ● Custom: 25 to 400% NOTE: When using the Fit to page setting, copy from the flatbed scanner only. When using the 2 pages per sheet or 4 pages per sheet setting, copy from th...

3. Use the arrow buttons to select Default Collation , and then press OK . 4. Use the arrow buttons to select On or Off . 5. Press OK to save the selection. NOTE: The factory-set default for automatic copy collation is On . Color copies or black and white copies (Mono) 1. On the product control pane...

Adjust the default copy quality 1. On the product control panel, press Setup . 2. Use the arrow buttons to select Copy setup , and then press OK . 3. Use the arrow buttons to select Default Optimize , and then press OK . 4. Use the arrow buttons to select the copy quality, and then press OK to save ...

Define custom copy settings When you change the copy settings at the control panel, Custom settings appears on the control-panel display. The custom settings remain in effect for approximately 2 minutes, and then the product returnsto the default settings. To immediately return to the default settin...

Change the default media-type setting 1. On the product control panel, press Setup . 2. Use the arrow buttons to select System setup , and then press OK . 3. Use the arrow buttons to select Paper setup , and then press OK . 4. Use the arrow buttons to select Default paper type , and then press OK . ...

2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner surface. CAUTION: Pressing on the flatbed cover with too much force can break the lid hinges. 4. Press Start Copy Black or Start Copy Color . Copy photos ENWW Copy photos 81

Copy mixed-size originals Use the flatbed scanner when making copies of mixed-size originals. Do not use the ADF. Duplex (two-sided) copy jobs Copy two-sided documents manually Set the multiple-page flatbed copy setting The multiple-page flatbed copy setting must be set to On before the product will...

10 Color for Windows ● Manage color ● Match colors ● Advanced color use ENWW 85

Manage color Manage color by changing the settings on the Color tab in the printer driver. Automatic Setting color options to Automatic typically produces the best possible print quality for color documents. The Automatic color adjustment option optimizes the neutral-gray color treatment, halftones,...

Setting description Setting options Neutral Grays The Neutral Grays setting determines the method for creating gray colors used in text, graphics, andphotographs. ● Black Only generates neutral colors (grays and black) by using only black toner. This guarantees neutral colors without a colorcast. Th...

Match colors For most users, the best method for matching colors is to print sRGB colors. The process of matching printer output color to your computer screen is complex, because printers andcomputer monitors use different methods of producing color. Monitors display colors by using light pixels tha...

Use the following procedure to download the HP Basic Color Match tool through the software CD. 1. Insert the CD into your CD-ROM drive. The CD autoruns. 2. Select Install more software . 3. Select HP Basic Color Match . The tool downloads and installs itself. A desktop icon is also created. Use the ...

Advanced color use The product provides automatic color features that generate excellent color results. Carefully designedand tested color tables provide smooth, accurate color rendition of all printable colors. The product also provides sophisticated tools for the experienced professional. HP Color...

Load originals for scanning Automatic document feeder (ADF) (fax/photo-card model) NOTE: The ADF capacity is up to 50 sheets of 80 g/m 2 or 20 lb media. CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, d...

3. Adjust the media guides until they are snug against the media without restricting movement. Flatbed scanner NOTE: The maximum media size for flatbed scanning is letter/A4. For media larger than letter, use the ADF. 1. Make sure that the automatic document feeder (ADF) contains no media. 2. Lift t...

● Scan from the product (fax/photo-card model) ● Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software NOTE: To learn about and use text-recognition software, install the Readiris program from the software CD-ROM. Text-recognition software is also known as optical charact...

3. Use the arrow buttons to select a file destination. 4. Press Start Scan or OK to scan the document to a file. NOTE: Scanning to e-mail is supported by any e-mail program that supports the Messaging Application Programming Interface (MAPI) protocol. Many versions of popular e-mail programs seemto ...

Memory card failures If the memory card is read-only, then the device is unable to scan to it. An error message is displayedwhen trying to scan to the card. Un-lock the card in order to scan to it. If the memory card is removed while scanning to it, then the scan is stopped. A partial file may still...

Scan settings Scan file format The file format of a scanned document or photo depends on the scan type as well as the object beingscanned. ● Scanning a document or a photo to a computer results in the file being saved as a .TIF file. ● Scanning a document to email results in the file being saved as ...

Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scanjobs. Intended use Recommended resolution Recommended color settings Fax 150 ppi ● Black and White E-mail 150 ppi ● Black and White, if the image doesnot require smo...

Scan a photo 1. Place the photo on the flatbed scanner with the picture-side down and the corner of the photolocated as indicated by the icon on the scanner. 2. Gently close the lid. 3. Scan the photo by using one of the scanning methods. 104 Chapter 11 Scan ENWW

Fax features The product has the following fax features, which are available from the control panel or from the productsoftware. ● Fax Setup Wizard for easy fax configuration ● Plain-paper analog fax with 50-page automatic document feeder (ADF) and output tray of up to125-page paper capacity ● 120-e...

Setup Install and connect the hardware Connect to a telephone line The product is an analog device. HP recommends using the product on a dedicated analog telephoneline. For information about using the product with other telephone environments, see Use fax on a DSL, PBX, ISDN, or VoIP system on page ...

5. To connect a caller-ID box or a credit card scanner, plug a telephone cord into the previous device’s“telephone” port. Plug the other end of the telephone cord into the caller-ID box “line” port. 6. To connect an answering machine, plug a telephone cord into the previous device’s “telephone”port....

Use fax set-up wizard on the PC If you completed the software installation, you are ready to send faxes from your computer. If you didnot complete the fax setup process at the time you installed the software, you can complete it at anytime by using the Fax Setup Wizard. 1. Click Start , and then cli...

3. Use the arrow buttons to select Basic setup , then press OK . 4. Use the arrow buttons to select Fax Header , then press OK . 5. Use the alphanumeric buttons to enter your fax number and your company name or header, andthen press OK . NOTE: The maximum number of characters for the fax number is 2...

Use phone-book data from other programs NOTE: Before a phone book from another program can be imported, you must use the export feature in that other program. HP ToolboxFX can import contact information from other software program phone books. The followingtable shows which programs are supported fo...

Special dialing symbols and options You can insert pauses into a fax number that you are dialing or programming to a one-touch key, speed-dial entry, or group-dial entry. Pauses are often needed when dialing internationally or connecting to anoutside line. ● Insert a dialing pause : Press # (Pause) ...

Delete speed dials 1. On the control panel, press Fax Menu . 2. Use the arrow buttons to select Phone Book , and then press OK . 3. Use the arrow buttons to select Delete entry , and then press OK . 4. Use the alphanumeric buttons or the arrow buttons to enter the number of the speed-dial entry youw...

3. To delete a single entry: a. Use the arrow buttons to select Delete entry , and then press OK . b. Use the arrow buttons to select the individual or group that you want to delete from the list onthe screen. c. Press OK to confirm the deletion. 4. To delete all entries: a. Use the arrow buttons to...

Change fax settings Set the sound-volume settings Control the volume of the fax sounds from the control panel. You can make changes to the followingsounds: ● The fax sounds that are associated with incoming and outgoing faxes ● The ring for incoming faxes The factory-set default for the fax-sounds v...

Set the redial-on-no-answer option If this option is turned on, the product redials automatically if the receiving machine does not answer.The factory-set default for the redial-on-no-answer option is Off . 1. On the control panel, press Setup . 2. Use the arrow buttons to select Fax setup , and the...

Use this procedure to change the default resolution for all fax jobs to one of the following settings: ● Standard : This setting provides the lowest quality and the fastest transmission time. ● Fine : This setting provides a higher resolution quality than Standard that is usually appropriate for tex...

Set tone-dialing or pulse-dialing Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is Tone . Do not change this setting unless you know that the telephone line cannot use tone dialing. 1. On the control panel, press Setup . 2. Use the arrow buttons...

NOTE: After this report is printed, all billing data is deleted. 1. On the control panel, press Fax Menu . 2. Use the arrow buttons to select Reports , and then press OK . 3. Use the arrow buttons to select Billing report , and then press OK . The product exits the menu settings and prints the repor...

To print a list of numbers that you have blocked or the fax activity log, see Print individual fax reports on page 141 . Complete the following steps to block or unblock fax numbers by using the control panel: 1. On the control panel, press Fax Menu . 2. Use the arrow buttons to select Receive , and...

Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product.In order to continue to use a PC fax program previously installed on the computer, it must be used withthe modem that is already connected to the computer;...

Use the following steps to cancel a fax job by using the Fax Job status menu: 1. On the control panel, press Fax Menu . 2. Use the arrow buttons to select Send , and then press OK . 3. Use the arrow buttons to select Fax Job status , and then press OK . 4. Use the arrow buttons to scroll through pen...

PBX The product is an analog device that is not compatible in all digital phone environments. Digital-to-analogfilters or converters may be needed for faxing functionality. If faxing issues occur in a PBX environment,it might be necessary to contact the PBX provider for assistance. HP does not guara...

If the fax number you are calling has a speed dial or group-dial entry, press Fax Menu , then use the arrow keys to select Phone Book . Choose Select an entry and use the alphanumeric buttons to specify the speed dial or group-dial entry, and then press OK . 6. On the control panel, press Start Fax ...

3. Adjust the media guides until they are snug against the media without restricting movement. 4. Use the alphanumeric buttons on the control panel to dial the number. -or- If the fax number you are calling has been assigned to a one-touch key, press that key. -or- If the fax number you are calling ...

-or- If you are finished, select No . The product sends the fax to each fax number. If a number in the group is busy or does not answer, theproduct redials that number based on the redial setting. If all redial attempts fail, the product updatesthe fax activity log by adding the error, and then it p...

5. If the product ADF sensor detects that no document is loaded into the ADF input tray, Send from flatbed scanner? appears on the control-panel display. To send the fax from the flatbed scanner, select Yes , and then press OK . After you press OK , Load page: X Press OK appears on the control-panel...

Send a fax from the software This section contains basic instructions for sending faxes by using the software that came with theproduct. All other software-related topics are covered in the software Help, which can be opened fromthe software-program Help menu. You can fax electronic documents from a...

Send a fax by dialing from a downstream phone Occasionally, you might want to dial a fax number from a telephone that is connected to the same lineas the product. For example, if you are sending a fax to a person whose device is in the manual receivemode, you can precede the fax with a voice call to...

Accept the default date by pressing OK . 8. Enter the fax number, enter the speed dial, or press the one-touch key. Access the phone book bypressing Fax Menu on the control panel and then selecting Phone Book . NOTE: This feature does not support undefined (ad hoc) groups. 9. Press OK or Start Fax ....

CAUTION: If the Allow Fax Reprint setting is set to Off , misprinted or faded faxes cannot be reprinted. Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls, and you hear fax tones whenyou answer the telephone, you can st...

Solve fax problems Fax error messages Alert and warning messages appear temporarily and might require the user to acknowledge themessage by pressing OK to resume or by pressing Cancel to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the ...

Fax memory is retained when there is a loss of power The HP Color LaserJet CM1312 MFP Series flash memory protects against data loss when a powerfailure occurs. Flash memory can maintain its data for years without power applied. Fax logs and reports Use the following instructions to print fax logs a...

4. Use the arrow buttons to select the option for when you want the fax error reports to be printed. 5. Press OK to save the selection. Include the first page of each fax on the fax confirmation, fax error, and last call reports If this option is turned on and the page image still exists in the prod...

4. Use the arrow buttons to select Error correction , and then press OK . 5. Use the arrow buttons to select On or Off , and then press OK to save the selection. Change the fax speed The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwidestandard for full...

Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes. NOTE: Use the fax cord that came with the product in order to ensure that the product functions correctly. Problem Cause Solution The product cannot receive faxes froman extension telephon...

Performance problems Problem Cause Solution Faxes are transmitting or being receivedvery slowly. The fax might be very complex, such asone with many graphics. Complex faxes take longer to be sent orreceived. Breaking longer faxes intomultiple jobs and decreasing theresolution can increase the transm...

Insert a memory card The HP LaserJet CM1312 (fax/photo-card model) product can read the following memory-card types: ● CompactFlash (CF) Type 1 and Type 2 ● Memory Stick, Memory Stick PRO, and Memory Stick Duo ● MultiMedia Card (MMC) ● Secure Digital (SD) ● xD Picture Card The HP LaserJet CM1312 (fa...

Change memory card default settings The HP LaserJet CM1312 (fax/photo-card model) product comes with default settings that you canchange for photo printing from the product control panel. NOTE: The default settings remain as selected until you change and save them again. If you want to change the se...

Print photos directly from the memory card Use the control panel to print directly from a memory card and to change the settings for a print job. Print individual photos from the memory card 1. Insert the memory card into the product. The Photo Menu displays. 2. Use the arrow buttons to select Easy ...

Print all of the photos from the memory card 1. Insert the memory card into the product. The Photo Menu displays. 2. Use the arrow buttons to select Easy Print , and then press OK . 3. Use the arrow buttons to select All photos (# - #) , and then press OK . 4. Use the arrow buttons to make selection...

Print and scan photos from a proof sheet Preview images and print photos from a proof sheet. A proof sheet can contain as many as 20 images.This feature has been optimized and tested for use with Genuine HP Toner Supplies. 1. Insert the memory card into the product. The Photo Menu displays. 2. Use t...

14 Manage and maintain the product ● Information pages ● HP ToolboxFX ● Embedded Web server ● Use HP Web Jetadmin software ● Security features ● Manage supplies ENWW 157

Information pages Information pages reside within the product memory. These pages help diagnose and solve problemswith the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported langua...

HP ToolboxFX HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. You can view HP ToolboxFX when the product is dir...

Event log The event log is a four-column table where the product events are logged for your reference. The logcontains codes that correspond to the error messages that appear on the product control-panel display.The number in the Page Count column specifies the total number of pages that the product...

Fax Use the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ● Fax Receive . Set the fax receive mode. ● Fax Phone Book . Add, edit, or delete entries in the product phone book. ● Fax Send Log . View all of the recent faxes that ha...

● Animated demonstrations . View animated demonstrations for common troubleshooting procedures. ● User Guide . View information about the product usage, warranty, specifications, and support. The User Guide is available in both HTML and PDF format. ENWW HP ToolboxFX 165

System Settings The HP ToolboxFX System Settings tab contains links to the following main pages: ● Device Information . View information about the product, such as the product description and a contact person. ● Paper Handling . Change the product paper-handling settings, such as default paper size ...

Paper Handling Use these options to configure your default settings. For more information, see Use the control-panel menus on page 10 . The following options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded . ● Select Cancel from the Paper ...

● Midtones . Midtones are colors that are halfway between white and solid density. To darken midtone colors, increase the Midtones setting. This adjustment does not affect highlight or shadow colors. ● Shadows . Shadows are colors that are nearly solid density. To darken shadow colors, increase the ...

System setup Use the HP ToolboxFX system settings options to configure global settings for copy, fax, scan, and print,such as jam recovery and auto-continue. NOTE: You must click Apply before the changes take effect. Service During the printing process, paper, toner and dust particles can accumulate...

PCL5 Use these options to configure the settings when you are using the PCL print personality. NOTE: You must click Apply before your changes take effect. PostScript Use this option when you are using the PostScript print personality. When the Print PostScript error option is turned on, the PostScri...

Embedded Web server This product is equipped with an embedded Web server (EWS), which provides access to informationabout product and network activities. A Web server provides an environment in which web programsmay run, much in the same way that an operating system, such as Windows, provides an env...

Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platformmanagement of a wide range of devices, including HP and non-HP devices. Manage...

Turn on private receive feature The password-protection feature must be turned on before the private-receive feature can be activated. 1. On the control panel, press Setup . 2. Use the arrow buttons to select Fax setup , and then press OK . 3. Use the arrow buttons to select Advanced setup , and the...

Manage supplies Check and order supplies You can check the supplies status by using the product control panel, printing a supplies status page,or viewing HP ToolboxFX. Hewlett-Packard recommends that you place an order for a replacement printcartridge when Low message for a print cartridge first app...

Store supplies Follow these guidelines for storing print cartridges: ● Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage, do not expose the print cartridge to light for more than a few minutes. ● See Environmental specifications on page 239 ...

Replace supplies Print cartridge 1 Cartridge E-label 2 Plastic shield 3 Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum cancause print-quality problems. 1. Open the front door. 176 Chapter 14 Manage and maintain the product ENWW

8. Close the print-cartridge drawer. 9. Close the front door. 10. Place the old print cartridge in the box for the new print cartridge. Follow the recycling instructionsthat are included in the box. CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold wa...

Clean the paper path from HP ToolboxFX Use HP ToolboxFX to clean the paper path. This is the recommended cleaning method. If you do nothave access to HP ToolboxFX, use the method in Clean the paper path from the product control panel on page 180 . 1. Make sure that the product is turned on and in th...

Clean the automatic document feeder (ADF) pickup roller assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. Turn off the product and unplug the power cord. 2. Open the ADF cover. ENWW Manage supplies 181

5. Plug in the product, and then turn on the product. Clean the lid backing Minor debris can accumulate on the white document lid backing that is located underneath the productlid. 1. Turn off the product, unplug the power cord, and raise the lid. 2. Clean the white document lid backing by using a s...

3. Clean the scanner strip (ADF models only) by using a soft, lint-free cloth or sponge that has beenmoistened with nonabrasive glass cleaner.. 4. To prevent spotting, dry the glass by using a chamois or cellulose sponge. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, an...

15 Problem solve ● Problem-solving checklist ● Restore the factory-set defaults ● Control-panel messages ● Clear jams ● Solve image-quality problems ● Solve connectivity problems ● Solve software problems ENWW 187

Problem-solving checklist Follow these steps when trying to solve a problem with the product. Stepnumber Verification step Possible problems Solutions 1 Is the power on? No power due to failed power source, cable,switch, or fuse. 1. Verify that the product is plugged in. 2. Verify that the power cab...

Stepnumber Verification step Possible problems Solutions 7 Does the product print fromthe computer? Use a word-processingprogram to send a print job tothe product. Software is not installed correctly or an erroroccurred during software installation. Uninstall and then reinstall the productsoftware. ...

Control panel message Description Recommended action Order [color] cartridge. A color print cartridge is low. Order the indicated color print cartridge. Print failure, press OK. If error repeats,turn off then on. The product could not print the current pagebecause of its complexity. Press OK to clea...

Where to look for jams Jams can occur in these locations: ● In the automatic document feeder (ADF models only) ● In input areas ● In output areas ● Inside the product paper path Find and remove the jam by using the instructions on the following pages. If the location of the jam isnot obvious, first ...

8. Close the ADF lid. Clear jams from the input-tray areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the product. ...

3. Remove tray 1, and lift the jam access door. 4. With both hands, grasp the side of the media that is most visible (this includes the middle), andcarefully pull it free from the product. 5. Reinsert tray 1. 6. Close the rear output door. Clear jams from the output-bin CAUTION: Do not use sharp obj...

Avoid repeated jams ● Verify that the input tray is not overfilled. The input tray capacity varies depending on the type ofprint media that you are using. ● Verify that the media guides are properly adjusted. ● Check that the input tray is securely in place. ● Do not add print media into the input t...

Solve image-quality problems Print problems Print quality problems Occasionally, you might encounter problems with print quality. The information in the following sectionshelps you identify and resolve these issues. NOTE: If you are having copy problems, see Copy problems on page 210 . General print...

Problem Cause Solution An image that appears at the top of thepage (in solid black) repeats fartherdown the page (in a gray field). Software settings might affect imageprinting. In your software program, change thetone (darkness) of the field in which therepeated image appears. In your software prog...

Problem Cause Solution A color is printing inconsistently after youload a new print cartridge. Another print cartridge might bedefective. Remove the print cartridge for the colorthat is printing inconsistently and reinstallit. The product is set to override the Replace [color] cartridge message and ...

● Do not use letterhead paper that is printed with low-temperature inks, such as those used in sometypes of thermography. ● Do not use raised or embossed letterhead. CAUTION: Failure to follow these guidelines could cause jams or damage to the product. Solve print-media problems The following proble...

Problem Cause Solution Pages did not print. The product might not be pulling mediacorrectly. See Media-handling problems on page 207 . The media might be jamming in the product. Clear the jam. See Clear jams on page 195 . The USB cable or the network cable might bedefective or incorrectly connected....

NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP. See www.hp.com/ support/CM1312series or the support flyer that came in the product box. Image problems Problem Cause So...

Scan problems Solve scanned-image problems Problem Cause Solution The scanned image is of poorquality. The original might be a second-generationphoto or picture. ● To eliminate the patterns, try reducingthe size of the image after scanning. ● Print the scanned image to see if thequality is better. ●...

Scan-quality problems Prevent scan-quality problems The following are a few simple steps you can take to improve copy and scan quality. ● Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan. ● Use high-quality originals. ● Load the media correctly. If the med...

Fax problems To solve fax issues, see Solve fax problems on page 138 . Optimize and improve image quality Print-quality checklist General print-quality problems can be solved by using the following checklist: 1. Make sure that the paper or print media that you are using meets specifications. See Pap...

Change print-quality settings for all future jobs NOTE: For Macintosh instructions, see Change printer-driver settings for Macintosh on page 36 . For Windows 2000: 1. In the Windows system tray, click Start , select Settings , and then click Printers . 2. Right-click the product icon. 3. Click Prope...

Network problems Verify that the product is on and online Check the following items to make sure the product is ready to print. 1. Is the product plugged in and turned on? Make sure that the product is plugged in and turned on. If the problem persists, you might have adefective power cable, power so...

Solve software problems Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the device PCL 6 printer...

Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories. Order directly from HP You can obtain the following items directly from HP: ● Replacement parts: To order replacement parts in the U.S., go to www.hp.com/go/hpparts . Outside the Unite...

Part numbers Supplies Product name Part number Black print cartridge CB540A Cyan print cartridge CB541A Yellow print cartridge CB542A Magenta print cartridge CB543A NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield . Actual yield depends on specific use. Cable and...

B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet CM1312 and CM1312nfi One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materialsand workmanship after ...

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OROTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental orconsequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CO...

Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured ortampered with in any way, (b) experience problems resulting from misuse, i...

Customer support Get telephone support, free during your warranty period, foryour country/region Have the product name, serial number, date of purchase, andproblem description ready. Country/region phone numbers are on the flyer that was in thebox with your product or at www.hp.com/support/ . Get 24...

Repacking the device If HP Support determines that your device needs to be returned to HP for repair, follow the steps belowto repack the device before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. To repack the device 1. Remove and retain ...

C Specifications This section contains the following information about the product: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 237

Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight HP LaserJet CM1312 405 mm (16.0 inches) 455 mm (17.9 inches) 437 mm (17.2 inches) 21.1 kg (46.6 lb) HP LaserJetCM1312nfi 467 mm (18.4 inches) 490 mm (19.3 inches) 497 mm (19.6 inches) 24.6 kg (54.2 lb) Electr...

Environmental specifications Table C-4 Environmental specifications 1 Recommended Operating Storage Temperature 15° to 32.5° C (59° to 90.5° F) 15° to 32.5° C (59° to 90.5° F) –20° to 40° C (–4° to 104° F) Relative humidity 20 to 70% 10 to 80% 95% or less 1 Values are subject to change. Acoustic emi...

D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Additional statements for telecom (fax) products ● Declaration of conformity ● Country/region specific statements ENWW 241

FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, ...

Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability toidentify plastics for recycling purposes at the end of the product’s life. HP LaserJet print supplies It’s easy to return and recycle your HP LaserJet print cartridges that have reached es...

package to a U.S. Postal Service carrier or drop off at a U.S.Postal Service Office. For more information,or to order additional labels or boxes for bulk returns, visit http://www.hp.com/recycle or call 1-800-340-2445. Requested UPS pickup will be charged normal pickup rates. Information subject toc...

Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of withyour other household waste. Instead, it is your responsibility to dispose of your waste equipment byhanding it over ...

Additional statements for telecom (fax) products EU statement for telecom operation This product is intended to be connected to the analog Public Switched Telecommunication Networks(PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTEDirective 1999/5/EC (Ann...

Declaration of conformity HP LaserJet CM1312 Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company DoC#: BOISB-0603-01-rel.1.0 Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product Product ...

Country/region specific statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The devic...

Index A accessibility features 3accessories ordering 227, 228part numbers 229 acoustic emissions 239activity log, fax troubleshooting 148 ad hoc groups, sending faxes to 130 add scan destinations (Windows) 97 ADF jams 196page sizes supported 144part number 229 advanced printing options Windows 68 ad...