HP CN551A#201 - Manual

Printer specifications ...............................................................................................................72 Physical specifications .......................................................................................................72Printer features and capacities .....

1 Get started This guide provides details about how to use the printer and how to resolve problems.• Accessibility • Eco • Understand the printer parts • Finding the printer model number • Select print media • Load media • Install and use the battery • Connect a memory device or camera • Print from ...

HP is committed to helping customers reduce their environmental footprint. HP hasprovided these features to help you focus on ways to assess and reduce the impact ofyour printing choices.For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/globalcitizenship/environment/...

1 Battery status light – Indicates battery status: • Red – Battery less than 10% charged • Amber – Battery 10% to 40% charged • Green – Battery 41% to 100% charged • Not lit if optional battery is not installed or detected. 2 Battery charging light – Lights up in amber when the battery is charging. ...

Finding the printer model number In addition to the model name that appears on the front of the printer, this printer has aspecific model number. You can use this number when obtaining support and to helpdetermine which supplies or accessories are available for your printer.The model number is print...

HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable forcopies, drafts, memos and other everyday documents. It featuresColorLok Technology for less smearing, bolder blacks and vividcolors. It is acid-free for longer lasting documents HP Office RecycledPaper HP Office...

8.5 x 11 inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lastingdocuments. HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink cartridges and HPAdvanced Photo Paper to save you time and take the guesswork out of printingaffordable professional photos with y...

Load standard-size media To load media Use these instructions to load standard media. 1. Lift the input tray. 2. Slide the paper width guide out as far as possible. NOTE: If you are loading larger-sized media, pull the input tray to extend it. 3. Insert the plain paper print-side up and align it squ...

3. Load envelopes according to the graphic in the tray. NOTE: Do not load envelopes while the printer is printing. 4. Adjust the width guide so it fits snugly against the sides of the envelope. Load cards and photo paper To load cards and photo paper Use these instructions to load photo paper. 1. Li...

1. Lift the input tray. 2. Slide the paper width guide out as far as possible. NOTE: If you are loading larger-sized media, pull the input tray to extend it. 3. Insert the media print-side up and align it squarely against the paper guide. NOTE: Do not load paper while the printer is printing. 4. Adj...

• The battery status light is green when the battery is 41-100% charged, amber when10-40% charged, red when less than 10% charged, and blinks red when less than2% charged. Charge the battery when the battery status light turns amber. If it turnsred, charge the battery as soon as possible. The batter...

1. Slide the battery into the battery slot at an angle, until the contacts on the batteryare flush with the contacts in the battery slot. The battery contact cover slides open. 2. Push the battery into the battery slot until the battery clicks into place. 3. Plug in the AC adapter and turn on the pr...

Connect a memory device or camera Using the USB port on the back of the printer, you can connect a USB storage device.You can also connect and print photos from a PictBridge-compatible camera. You canalso transfer files from the storage device to your computer.For more information about supported me...

NOTE: If you are using a mobile phone running Windows Mobile, you can use the HP software CD to install the printing software. For a list of mobile phones and printing software, as well as information about obtainingthe software, see Mobile phone printing information. Maintain the printer The printe...

2 Print Most print settings are automatically handled by the software application. Change thesettings manually only when you want to change print quality, print on specific types ofpaper, or use special features. For more information about selecting the best printmedia for your documents, see Media ...

Print documents (Mac OS X) 1. Load paper in the tray. For more information, see Load media. 2. From the File menu in the software application, click Print . 3. Make sure the printer you want to use is selected. 4. Change the print settings for the option provided in the pop-up menus, asappropriate f...

4. Select the appropriate envelope size in the Paper Size pop-up menu. NOTE: Click the blue disclosure triangle next to the Printer selection to access these options. 5. Select the appropriate Orientation option for the type of envelope you are using. 6. Select any other print settings that you want...

3. Click the + on the left side of the screen, double-click Untitled , and type a name for the new, custom size. 4. In the Width and Height boxes, type the dimensions, and then set the margins, if desired. 5. Click OK . Print borderless documents Borderless printing lets you print to the edges of ce...

3 Work with ink cartridges To ensure the best print quality from the printer, you will need to perform some simplemaintenance procedures. This section provides guidelines for handling the inkcartridges, instructions for replacing the ink cartridges, and aligning and cleaning theprinthead.This sectio...

Related topics • Check the estimated ink levels • Clean the ink cartridges Check the estimated ink levels You can check the estimated ink levels from Toolbox (Windows), HP Utility (Mac OSX), or the Toolbox software for PDAs. For information about using these tools, seePrinter management tools. You c...

Hold the ink cartridges by their black plastic sides, with the label on top. Do not touchthe copper-colored contacts or the ink nozzles. NOTE: Handle the ink cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. Replace the ink cartridg...

For more information about ordering ink cartridges for the device, see Order printingsupplies online. To replace the ink cartridges Use these instructions to replace an ink cartridge. 1. Remove the new ink cartridge from its package and then pull the colored tab toremove the protective film from the...

3. Lift the ink cartridge latch open and gently remove the ink cartridge from its cradlecompartment. 4. Insert the new ink cartridge into its cradle compartment at the same angle at whichyou removed the old ink cartridge. Check the symbol on the latch against thesymbol on the ink cartridge to make s...

Print with a single ink cartridge If one of the ink cartridges runs out of ink before you can replace it, you can still printwith a single ink cartridge. Removed cartridge Cartridges used Output Black Prints with only the tri-color inkcartridge Color and grayscale Tri-color Prints with only the blac...

Calibrate color If you are not satisfied with the appearance of colors, you can calibrate the colorsmanually to ensure the best print quality. NOTE: Calibrate the color only when the tri-color and photo ink cartridges are installed together. The photo ink cartridge is available for purchase as an op...

4 Solve a problem This section contains the following topics:• HP support • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Advanced ink cartridge maintenance • Solve paper-feed problems • Troubleshoot installation issues • Understand the ...

You can also obtain support from the HP software (Windows) or HP Utility (Mac OS X),which provide easy, step-by-step solutions to common printing problems. For moreinformation, see Printer management tools or HP Utility (Mac OS X).Support options and availability vary by printer, country/region, and...

Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period.However, some of the support numbers might not be toll free. HP support 41

After the phone support period After the phone support period, help is available from HP at an additional cost. Helpmight also be available at the HP online support Web site: www.hp.com/go/customercare. Contact your HP dealer or call the support phone number for yourcountry/region to learn more abou...

disabling the firewall. If the problem persists, the firewall is not the source of thecommunication problem. Re-enable the firewall.If disabling the firewall allows you to communicate with the printer, you might want toassign a static IP address to the printer and re-enable the firewall. Check the B...

Check the printer location and length of USB cable High electromagnetic fields (such as those generated by monitors, motors, fans, TVs,and other such devices) can sometimes cause slight distortions to printouts. Move theprinter away from the source of the electromagnetic fields. Also, it is recommen...

Check the page-orientation setting Make sure the media size and page orientation selected in the application match thesettings in the print driver. For more information, see Print. Check the printer location and length of USB cable High electromagnetic fields (such as those generated by monitors, mo...

• Use the appropriate ink cartridge for the project. For best results, use the HP blackink cartridge to print text documents and use the HP photo or gray photo inkcartridges to print color or black and white photos. • Make sure ink cartridges have not been tampered with. Refilling processes and theu...

Cancel the print job and wait for the printer to return to the ready state. If the printerdoes not return to the ready state, cancel all jobs and wait again. When the printer isready, resend the job. If prompted by the computer to retry the job, click Cancel . Check the cable connections If the prin...

Clean the ink cartridges Ink cartridges might need to be cleaned. For more information, see Clean the inkcartridges. Ink is not filling the text or graphics completely Check the ink cartridges • Check to make sure that both the black and tri-color ink cartridges are installed andfunctioning correctl...

• Ink cartridges might be very low on ink. Replace any low cartridges. Try removingand reinstalling the cartridges, making sure they snap firmly into place. For moreinformation, see Replace the ink cartridges. • Make sure ink cartridges have not been tampered with. Refilling processes and theuse of ...

Check the ink cartridges • Clean the ink cartridges. For more information, see Clean the ink cartridges. • Whenever you install a new ink cartridge, you should align the ink cartridges for thebest possible print quality. If the printout is grainy, has stray dots, jagged edges, orthe ink is bleeding ...

7. Clean only the copper-colored contacts. Allow the ink cartridges to dry forapproximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Insert the ink cartridge into its cradle compartment at the same angle at which youremoved the old ink cartridge. 9. Close the ink cartri...

Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apartor leave fibers. TIP: Coffee filters are lint-free and work well for cleaning ink cartridges. • Distilled, filtered, or bottled water (tap water might contain c...

8. Close the ink cartridge latch. If the cartridge is inserted correctly, closing the latchgently pushes the cartridge into its cradle compartment. Press the latch to makesure it is seated flat on the cartridge. 9. Repeat if necessary for the other ink cartridge. 10. Close the front access cover and...

Media is not picked up • Make sure media is loaded in the tray. For more information, see Load media. Fanthe media before loading. • Make sure the paper guides are set to the correct markings in the tray for themedia size you are loading. Also make sure the guides are snug, but not tight,against the...

• Make sure that no lights are on or blinking except the Power light, which should be on. If a light other than the Power light is on or blinking, there is an error. For more information, see Control panel lights reference. • Make sure that the printer can print a self-test diagnostic page. Check th...

Problems setting up Bluetooth wireless communication If you have problems printing using a Bluetooth wireless connection, try the followingsuggestions. For more information on configuring wireless settings, see Set up theprinter for Bluetooth communication. Windows ▲ Check the Bluetooth wireless set...

Clear jams Occasionally, media becomes jammed during a job. Try the following remedies toreduce jams.• Make sure that you are printing with media that meets specifications. For moreinformation, see Media specifications. • Make sure that you are printing with media that is not wrinkled, folded, or da...

6. If the print carriage is obstructing the jam, gently push it to one side and thenremove the media. 7. If the jammed media is not visible in the print area inside the printer, remove whatis visible in the input tray. 8. After you clear the jam, close the front access cover, turn on the printer, an...

Control panel lights reference For more information, visit the HP Web site (www.hp.com/go/customercare) for thelatest troubleshooting information, or printer fixes and updates. Light description/Light pattern Explanation and recommended action Power light is on. If using AC power: Printer is turned ...

A Technical information This section contains the following topics:• Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics:• Hewlett-Packard limited war...

Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purcha...

Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printer.This warranty does not cover HP ink products that have been refilled, remanufactured,refurbished, misused, or tampered with.During the warranty period the product is cover...

Printer specifications This section contains the following topics:• Physical specifications • Printer features and capacities • Processor and memory specifications • System requirements • Memory device specifications • Mobile phone printing information • Media specifications • Print resolution • Ope...

Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. Media (1) Leftmargin (2) Rightmargin (3) Topmargin (4) Bottommargin A4U.S. ExecutiveU.S. StatementB5A5 3.3 mm (0.13inches) 3.3 mm (0.13inches) 3 mm (0.12inches) 3 mm (0.12inches)* U.S. Lett...

Regulatory information The printer meets product requirements from regulatory agencies in your country/region.This section contains the following topics:• Regulatory model number • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in ...

FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant t...

Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement Gloss of housing of peripheral devices for Germany Regulatory information for wireless products This sectio...

Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRC-1003-01-A Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product 138 Depot Road, #04-01, Singapore 109683 Product Name and Model: HP Officejet 100 Mobile Prin...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has beenkept to a minimum while ensuring proper functionality and reliability....

Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo isqualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications forimaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. re...

RoHS notices (China only) Toxic and hazardous substance table Environmental product stewardship program 87

B HP supplies and accessories This section provides information on HP supplies and accessories for the printer. The informationis subject to changes, visit the HP Web site (www.hpshopping.com) for the latest updates. Youcan also make purchases through the Web site.This section contains the following...

You can find the ink cartridge number in the following places:• On the label of the ink cartridge you are replacing. • On the printer status page (see Understand the printer information pages). • In the cartridge details feature in the HP software. Different cartridge numbers are sold ineach country...

C Set up the printer for Bluetooth communication The printer allows you to print documents from Bluetooth devices without a cable connection.Simply print from a Bluetooth device such as a PDA or camera phone. You can also useBluetooth technology to print from a computer to the printer. Set up a Blue...

D Printer management tools This section contains the following topics:• Toolbox (Windows) • HP Utility (Mac OS X) • Toolbox software for PDAs (Microsoft Windows Mobile) • Uninstall and reinstall the HP software Toolbox (Windows) Toolbox provides maintenance information about the printer. NOTE: Toolb...

Cartridge Problem The ink cartridge identified in the message is missing, damaged, inserted into the wrong slot in theprinter, or not making full electrical contact with the printer.To solve this problem, try the following solutions. Solutions are listed in order, with the most likelysolution first....

4. Pull the ink cartridge toward you, out of its slot. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Doing so can result in clogs, ink failure, and bad electrical connections. 5. Hold the ink cartridge with the HP logo on top, and reinsert the ink cartridge. Make sure youpush the...

Index A accessibility 7accessories warranty 70 acoustic emissions 77after the support period 43aligning ink cartridges 36 B battery charging 18installing 17recycling 17removing 19safety 17 battery slot 9black and white pages troubleshoot 52 blank pages, troubleshoot print 46 Bluetooth security setti...

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