Page 2 - HP Customer Care; HP Customer Care Online
HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care —award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Car...
Page 3 - © Copyright Hewlett-Packard Company and Apple Computer, Inc. 1999
Acknowledgments Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Notice The information contained in this document is subject to change...
Page 4 - Table of Contents
i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1 Printing Basics Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Paper Tra...
Page 5 - ii; Appendix A Setup Instructions
ii Appendix A Setup Instructions Using a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Appendix B Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Appendix C Legal Information Reg...
Page 6 - iii; Introduction; Thank You For Buying an HP DeskJet Printer!
iii Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See page 47 for phone numbers.) Quick Start Poster Printer software and electronic User’s Guide Color print cartridge Power cord Black...
Page 7 - iv; Special Features of Your HP DeskJet Printer; User’s Guide; Help
iv Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with these special features: • Stunning photo quality through HP’s Color Layering Technology • Laser-quality black text • Excellent print quality on plain paper • Uncompromising performance with print speeds of up...
Page 8 - Printing Basics; Buttons and Lights; Warning
1 1 Printing Basics Buttons and Lights The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button – Press this ...
Page 9 - Paper Trays; IN Tray
2 Printing Basics 1 Paper Trays IN Tray To print, place paper or other media types in the IN tray. Pull out this tray for easy loading. Load media print side down. Slide all media as far as it will go into the IN tray. Once you insert the media you want to use, slide the paper guides so they rest sn...
Page 10 - Photo Tray; Printer Maintenance Tips; When cleaning your printer, keep these tips in mind:; use household cleaners or detergent. In the event that a household; Do not; cartridge cradles slide back and forth.
Printing Basics 1 3 Photo Tray The HP DeskJet 950C uses HP’s exclusive PhotoREt technology to enhance your color photos, giving you exceptional quality pictures when you print on HP Premium Plus Photo Paper, Glossy 4 x 6 in., 102 x 152 mm (with tear-off tab). You can place up to 24 sheets of HP Phot...
Page 11 - Using Your Printer Software; Choosing Your Printer; You should have already installed your printer software. If not,
4 2 Using Your Printer Software Choosing Your Printer If you haven’t already selected your HP DeskJet printer as the default printer in the Chooser , follow the directions below to do so now. 1 Make sure the computer and printer are turned on, and your printer is connected to your computer with a US...
Page 12 - Desktop Printing; OR; from the; File; dialog box appears, select your print options, then; Print; Checking Printer Status; You can tell the status of a printer by looking at its desktop icon:; Icon
Using Your Printer Software 2 5 Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop ...
Page 13 - Page Setup - Controlling Page Layout; HP DeskJet 900 Series Page Setup; Open the software program used to create your document.; Paper Size, Scaling, and Page Orientation
6 Using Your Printer Software 2 Page Setup - Controlling Page Layout You control settings such as paper size, scaling, and page orientation from the HP DeskJet 900 Series Page Setup dialog box. To get to this dialog box: 1 Open the software program used to create your document. 2 From the File menu,...
Page 14 - Print Dialog Box; Buttons
Using Your Printer Software 2 7 Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the HP DeskJet 900 Series Print dialog box. To get to this dialog box, select Print from your so...
Page 15 - General; You may also access the following print-control panels from the
8 Using Your Printer Software 2 General General is the default panel selected in the Print dialog box. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document or be...
Page 16 - Layout
Using Your Printer Software 2 9 Paper Type/Quality Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. Choose from a wide range of paper types. Print Quality Draft : Quick pri...
Page 17 - Color
10 Using Your Printer Software 2 Color Your HP DeskJet 900 Series printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs—and provide the best color output. HP Color Matching is the default Image setting on the Color panel. While yo...
Page 18 - Background Printing; Choose; if you want to continue working while printing takes place. If; Foreground
Using Your Printer Software 2 11 Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete. Choose:• Background to continue ...
Page 20 - Printing on Different Types of Paper and Media; I want to print...
Using Your Printer Software 2 13 Printing on Different Types of Paper and Media The HP DeskJet 950C Series printer is designed to encompass so many different types of print media that you’re practically set up as a small print shop. This chapter explains how to use the different printing materials. ...
Page 21 - HP print settings to choose
14 Using Your Printer Software 2 I want to print… I should… 8.5 x 11 in. or A4 Photo Paper 1 Remove all paper from the IN tray. 2 Insert up to 30 sheets of the photo paper (printable side down) into the IN tray. 3 Slide the paper guides snugly against the edges of the paper. Make sure the IN tray is...
Page 22 - Printing Greeting Cards and Hagaki
Using Your Printer Software 2 15 Printing Greeting Cards and Hagaki I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Insert up to 5 cards into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the cards. ...
Page 23 - Printing Envelopes
16 Using Your Printer Software 2 Printing Envelopes I want to print… I should… Single envelope 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tray’s single envelope slot. Push the envelope in until it stops. 2 Choose the print settings that match the type and s...
Page 25 - Printing Cards
18 Using Your Printer Software 2 Printing Cards I want to print… I should… Cards (index, business, and other small media) 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 30 cards into the IN tray as far as they will go. 4 Push the p...
Page 26 - Printing Labels
Using Your Printer Software 2 19 Printing Labels I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the label sheets to separate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper...
Page 27 - Printing Transparencies
20 Using Your Printer Software 2 Printing Transparencies I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transparency sheets, rough ...
Page 28 - Printing Iron-on Transfers
Using Your Printer Software 2 21 Printing Iron-on Transfers I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the transfer paper transparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Make sure the IN tray...
Page 29 - Printing Banners
22 Using Your Printer Software 2 Printing Banners I want to print… I should… 1 Tear off the number of sheets you need (up to 20). 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tray. 4 Raise the OUT tray and leave it in the up pos...
Page 30 - Printing Posters
Using Your Printer Software 2 23 Printing Posters I want to print… I should… 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sure the IN tray is pushed in. 4 Choose the print settings that match the type and size of your poster. 5 Print your poster. HP print s...
Page 32 - HP DeskJet Utility Window
Using Your Printer Software 2 25 HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet Utility window has seven panels, as shown below: • Select allows you to select the DeskJet 950C from the list of printers connected...
Page 33 - Select Panel; Calibrate
26 Using Your Printer Software 2 Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For example, if you want to calibrate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already sele...
Page 34 - Print Cartridge Status
27 3 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the proble...
Page 35 - Using and Caring for Your Print Cartridges
28 Using and Caring for Your Print Cartridges 3 When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. For more information on replacing print cartridges see page 29. If the arrow points to... It means... To solve the problem... Problem with co...
Page 36 - Replacing Print Cartridges; To replace a print cartridge:; to turn on the printer.
Using and Caring for Your Print Cartridges 3 29 Replacing Print Cartridges To replace a print cartridge: 1 To access the print cartridge cradle, press the Power Button to turn on the printer. 2 Open the top cover. The cradle moves to an accessible position. 3 Raise the cradle latch. 4 Lift the print...
Page 37 - remove the copper strips these are required electrical
30 Using and Caring for Your Print Cartridges 3 5 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical conn...
Page 38 - Storing Print Cartridges; To maintain excellent print quality from your print cartridges:; Only use the Power Button
Using and Caring for Your Print Cartridges 3 31 Storing Print Cartridges To maintain excellent print quality from your print cartridges: • Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them. • Once installed, leave the ...
Page 39 - Cleaning Print Cartridges; When Do You Need to Clean?; Be careful not to get ink on your hands or clothing.
32 Using and Caring for Your Print Cartridges 3 Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet Utility win...
Page 40 - Manually Cleaning the Print Cartridges; Keep new and used print cartridges out of the reach of children.; face; Caution
Using and Caring for Your Print Cartridges 3 33 Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the...
Page 41 - Manually Cleaning the Print Cartridge Cradle; Load paper into the IN tray.; HP DeskJet Utility; Utilities folder on your hard drive’s main directory. Click the; click the; Test; If streaking still appears, repeat the procedure until the
34 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer’s top cover. 4 Lo...
Page 42 - Damage Resulting from Refilling the Print Cartridges; When buying replacement print cartridges, check the part numbers
Using and Caring for Your Print Cartridges 3 35 Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resultin...
Page 43 - Getting Help When Things Go Wrong; Troubleshooting Tips; The printer software won’t install, what’s wrong? See pages 36–37.; The printer software won’t install, what’s wrong?
36 4 Getting Help When Things Go Wrong Troubleshooting Tips It’s frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections are secure. Make sure that you are using the right cable for your opera...
Page 44 - The printer software won’t install, what’s wrong? continued
Getting Help When Things Go Wrong 4 37 The software did not install correctly. • There may be a conflict with your virus protection program. OR• There may be a conflict with another software program. OR• Your printer software didn’t install properly. 1 Uninstall your printer software. Insert the pri...
Page 46 - Why won’t it print? continued
Getting Help When Things Go Wrong 4 39 A blank page came out of the printer. You may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to make sure you are not out of ink. See “Print Cartridge Status” on page 27. 2 If you are out of ink, replace the print cartridge. ...
Page 50 - Is there a problem with your printout? continued
Getting Help When Things Go Wrong 4 43 Print quality is poor. You may not be using the most appropriate media for the desired output. • Make sure that you are using media intended for HP DeskJet printers. • Print quality is dramatically improved if you print on paper specifically designed for a cert...
Page 53 - HP Customer Care User Forums
46 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP prin...
Page 54 - Printer Software; HP Customer Care Repair; HP Customer Care by Phone
47 Getting Help When Things Go Wrong 4 Printer Software Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP provides several options for getting printer software and software updates: • Download the printer software by accessing the HP Customer ...
Page 55 - After the Free Phone Support Period
48 Getting Help When Things Go Wrong 4 See the list below for your country’s HP Customer Care Center phone number: Africa/Middle East 41 22/780 41 11 Argentina (541) 778-8380 Australia +61 3 8877 8000 Austria 43 (0) 660 6386 Belgium (Dutch) 32 (0)2 62688 06 Belgium (French) 32 (0)2 62688 07 Brazil 5...
Page 56 - Extended Warranty Options
49 Getting Help When Things Go Wrong 4 Extended Warranty Options If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call ...
Page 57 - Supplies and Accessories; Printer Supplies; For ordering information see page 52.
50 5 Supplies and Accessories Printer Supplies For ordering information see page 52. Printer Quick Start Posters and User’s Guide for Macintosh Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products . Part Name Part Number Interface Cables HP ...
Page 58 - Paper and Other Media; Availability of special media varies by country.
Supplies and Accessories 5 51 Paper and Other Media Availability of special media varies by country. Paper Type/Description Part Number HP Bright White InkJet Paper A4 (210 x 297 mm), 200 sheetsA4 (210 x 297 mm), 500 sheetsU.S. letter, 200 sheetsU.S. letter, 500 sheets C5977AC1825AC5976AC1824A HP Pr...
Page 59 - Ordering Information
52 Supplies and Accessories 5 Ordering Information To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from HP at www.hpshopping.com , or call the HP Sho...
Page 61 - Setup Instructions; Using a USB Connection; Your computer must support USB; Printable side
54 A Setup Instructions Using a USB Connection You can connect your HP DeskJet 900 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements: • Your ...
Page 63 - HP DeskJet 900 Series Installer; After your computer restarts, the; dialog box
56 A 5 Install the printer software a Insert the HP Printer Software CD into your CD-ROM drive. b Double-click the HP DeskJet 900 Series Installer icon. c Follow the on-screen instructions to complete the installation. Your computer will restart when the installation is complete. d After your comput...
Page 64 - Specifications
57 B Specifications DeskJet 950C model no. C6428ADeskJet 952C model no. C6428B Print Technology Drop-on-demand thermal inkjet printing Black Text Print Speed ✽ Mixed Text with Color Graphics Print Speed ✽ Black TrueType™ Text Resolution(depends on paper type) Color Resolution (depends on paper type)...
Page 66 - Minimum Printing Margins
59 B Minimum Printing Margins The printer cannot print outside a certain ar ea of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page Setup dialog box, the paper widt...
Page 67 - Legal Information; Regulatory Notices
60 C Legal Information Regulatory Notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interfe...
Page 68 - Limited Warranty Statement
C 61 Limited Warranty Statement A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the c...
Page 69 - Index
62 2400 dpi 57 A accessories iii , 50 B background printing 11 , 12 banners choosing paper for 22 ordering 51 printing 2 , 22 problems 44 specifications 58 Best mode 57 black and white printing 10 book binding 24 brightness 10 buttons Cancel 1 , 7 , 57 Power 1 , 29 , 31 , 33 , 41 , 57 Print 7 Resume...
Page 73 - Reduction and Elimination; Recycling; Energy Consumption
Environmental Statement Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the ...