Page 2 - Acknowledgments; Adobe and Acrobat are trademarks of Adobe Systems Incorporated.; Notice; © Copyright Hewlett-Packard Company 1999
Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MMX and Pentium are U.S. registered trademarks of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks ...
Page 3 - Table of Contents
i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1 Printing Basics Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Paper Tra...
Page 4 - ii
Page 5 - iii; Introduction; Thank You For Buying an HP DeskJet Printer!; black text and 7.5 pages per minute for text with color graphics; You’ll need to buy a printer cable, such as the HP IEEE 1284-Compliant
iii Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See page 47 for phone numbers.) Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with these special...
Page 7 - Printing Basics; Buttons and Lights; Warning
1 1 Printing Basics Buttons and Lights The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button – Press this ...
Page 8 - Paper Trays; IN Tray; When printing on legal-sized paper, leave the IN tray pulled out.
2 Printing Basics 1 Paper Trays Fold-Up Tray The Fold-Up tray, at the front of the printer, contains the IN and OUT trays. The Fold-Up tray must always be lowered to print or to access the ink cartridges. IN Tray To print, place paper or other media types in the IN tray. Lower the Fold-Up tray and p...
Page 9 - OUT Tray; The printer sends finished pages to the OUT tray.; Printer Maintenance Tips; When cleaning your printer, keep these tips in mind:; use household cleaners or detergent. In the event that a household; Do not; cartridge cradles slide back and forth.
3 Printing Basics 1 OUT Tray The printer sends finished pages to the OUT tray. OUT Tray Flap Down – This is the typical position for most types of printing. The down position also allows single envelope printing and printing on media smaller than 100 x 148 mm or 4 x 5 5/8 inches. For information abo...
Page 10 - How to Print; Finding the HP Printer Properties Dialog Box; This information is for Windows 95, 98, and NT users. If you use
4 Printing Basics 1 How to Print The printer is controlled through a software program that you install on your computer. The software program provides a dialog box (like the one shown below) that you use to communicate with the printer. In the dialog box, you select settings such as paper size and t...
Page 11 - When you see , it means to find and click the word that follows.
5 Printing Basics 1 From your software program, try this: 1 Click File Print . 2 Your software program opens a Print dialog box, similar to the one above. From the Print dialog box, click whichever button you see— Properties , Setup , or Printer . The HP Printer Properties dialog box opens. Or try t...
Page 12 - Printer Properties Dialog Box; Setup Tab; Right-click on any item shown on these screens to view
6 Printing Basics 1 Printer Properties Dialog Box There are three tabs located in the Printer Properties dialog box. Once you’ve opened this box, simply click a tab, then choose your settings. Setup Tab The standard buttons at the bottom of every Printer Properties dialog box are shown here. Note: R...
Page 13 - Features Tab
7 Printing Basics 1 Features Tab Advanced Tab Choose the best page orientation. • Click Portrait for vertical page layout. • Click Landscape for horizontal page layout. • Click Mirror Image to reverse the printed image. Check here to print multiple pages per sheet. Choose: • Two or four pages per sh...
Page 14 - HP DeskJet Toolbox; Use the; Printer Services Tab; Estimated Ink; Configuration; Attempt to Use Hardware ECP
8 Printing Basics 1 HP DeskJet Toolbox Use the HP DeskJet Toolbox for cleaning and calibrating your printer, finding information, and printing a test page. To find the HP Toolbox, follow the instructions below. For Windows 95, 98, and Windows NT 4.0 • Click Start Programs HP DeskJet 930C Series HP D...
Page 15 - Beyond the Basics; Getting the Right Paper; Size; . Some papers are whiter than others and produce sharper, more; Printing on Different Types of Paper and Media
9 2 Beyond the Basics Getting the Right Paper Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. Size . Pape...
Page 16 - I want to print...
10 Beyond the Basics 2 OUT Tray Flap down Paper width guide IN tray pulled out OUT Tray Flap up Single envelope and small media slot Paper length guide IN tray pushed in Paper width guide I want to print… I should… 8.5 x 11 in. or A4 Photo Paper 1 Remove all paper from the IN tray. 2 Insert up to 30...
Page 17 - HP print settings to choose
11 Beyond the Basics 2 Setup Tab Features Tab HP print settings to choose Guidelines to remember Setup Tab - Paper Type: Choose HP Photo Paper - Print Quality: Choose Best - Paper Size: Choose appropriate paper size Features Tab - Orientation: Choose appropriate orientation- Two-Sided Printing: Unch...
Page 24 - Resume
18 Beyond the Basics 2 OUT Tray Flap down Paper width guide IN tray pulled out OUT Tray Flap up Single envelope and small media slot Paper length guide IN tray pushed in Paper width guide I want to print… I should… Transparencies 1 Slide out both of the paper guides, and remove all paper from the IN...
Page 26 - Banner Printing
20 Beyond the Basics 2 OUT Tray Flap down Paper width guide IN tray pulled out OUT Tray Flap up Single envelope and small media slot Paper length guide IN tray pushed in Paper width guide I want to print… I should… Banners 1 Tear off the number of sheets (up to 20) you need. 2 Tear off and discard t...
Page 27 - Plain Paper
21 Beyond the Basics 2 Setup Tab Features Tab HP print settings to choose Guidelines to remember Setup Tab - Banner Printing: Check this box- Paper Type: Choose HP Banner Paper or Plain Paper - Print Quality: Choose Normal - Paper Size: Choose A4 or Letter (8.5x11 in.) Features Tab - Orientation: Ch...
Page 28 - Features
22 Beyond the Basics 2 OUT Tray Flap down Paper width guide IN tray pulled out OUT Tray Flap up Single envelope and small media slot Paper length guide IN tray pushed in Paper width guide I want to print… I should… Manual Two-Sided PrintingBook Binding Tablet Binding 1 Load paper into the IN tray. M...
Page 30 - NOTES
Page 31 - Print Cartridge Status
25 3 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the proble...
Page 32 - Using and Caring for Your Print Cartridges
26 Using and Caring for Your Print Cartridges 3 When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. For more information on replacing print cartridges see page 27. If the arrow points to... It means... To solve the problem... Problem with co...
Page 33 - Replacing Print Cartridges; To replace a print cartridge:; to turn on the printer.
27 Using and Caring for Your Print Cartridges 3 Replacing Print Cartridges To replace a print cartridge: 1 To access the print cartridge cradle, lower the Fold-Up tray, and then press the Power Button to turn on the printer. 2 Open the top cover. The cradle moves to an accessible position. 3 Raise t...
Page 34 - remove the copper strips these are required electrical; Do NOT; Do NOT
28 Using and Caring for Your Print Cartridges 3 5 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical conn...
Page 35 - Storing Print Cartridges; To maintain excellent print quality from your print cartridges:; Only use the Power Button
29 Using and Caring for Your Print Cartridges 3 Storing Print Cartridges To maintain excellent print quality from your print cartridges: • Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them. • Once installed, leave the ...
Page 36 - Cleaning Print Cartridges; When Do You Need to Clean?; Be careful not to get ink on your hands or clothing.; Caution
30 Using and Caring for Your Print Cartridges 3 Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet Toolbox by ...
Page 37 - Manually Cleaning the Print Cartridges; Keep new and used print cartridges out of the reach of children.; face
31 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the...
Page 38 - Manually Cleaning the Print Cartridge Cradle; Load paper into the IN tray.; HP; Damage Resulting from Refilling the Print Cartridges; If streaking still appears, repeat the procedure until the
32 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer’s top cover. 4 Lo...
Page 39 - Getting Help When Things Go Wrong; Troubleshooting Tips; The printer software won’t install, what’s wrong? See pages 33–35.; The printer software won’t install, what’s wrong?; Possible cause
33 4 Getting Help When Things Go Wrong Troubleshooting Tips It’s frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections are secure. Make sure that you are using the right cable for your opera...
Page 40 - The printer software won’t install, what’s wrong? continued
34 Getting Help When Things Go Wrong 4 The software did not install correctly. • There may be a conflict with your virus protection program. OR• There may be a conflict with another software program. OR• Your printer software didn’t install properly. 1 Uninstall your printer software. For Windows 95...
Page 43 - Why won’t it print? continued
37 Getting Help When Things Go Wrong 4 A blank page came out of the printer. You may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to make sure you are not out of ink. See “Print Cartridge Status” on page 25. 2 If you are out of ink, replace the print cartridge. ...
Page 48 - Is there a problem with your printout? continued
42 Getting Help When Things Go Wrong 4 Print quality is poor. You may not be using the best media. • Make sure that you are using media intended for HP DeskJet printers. • Print quality is dramatically improved if you print on paper specifically designed for a certain output (photographs, for exampl...
Page 51 - HP Customer Care; HP Customer Care Online; HP Customer; HP Customer Care User Forums
45 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP prin...
Page 52 - Printer Software; HP Customer Care Repair
46 Getting Help When Things Go Wrong 4 Printer Software Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP provides printer software and software updates for Windows operating systems. For MS-DOS printer software, contact the manufacturer of yo...
Page 53 - HP Customer Care by Phone
47 Getting Help When Things Go Wrong 4 HP Customer Care by Phone Within 90 days from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long distance, long-distance charges may apply. Before placing a call for help, please make sure that: 1 Yo...
Page 54 - After the Free Phone Support Period; Extended Warranty Options
48 Getting Help When Things Go Wrong 4 Philippines 65 272 5300 Poland (+48) 22 519 06 00 Portugal 351 (0) 1 318 00 65 Russia 7095 923 50 01 Singapore 65 272 5300 Spain 34 (9) 02321 123 Sweden 46 (0) 8 6192170 Switzerland 41 (0) 84 8801111 Taiwan 886 2-2717-0055 Thailand (66-2) 661 4011 Turkey 90 1 2...
Page 55 - More About Your Printer; Setup Instructions; Using a Parallel Cable
49 5 More About Your Printer Setup Instructions Using a Parallel Cable 1 Connect the parallel cable. A parallel cable, such as the HP IEEE 1284-Compliant Parallel Interface Cable (part number C2950A), must be purchased separately. 2 Plug in electrical power cord. 3 Load white paper, printable side d...
Page 56 - Using a USB Cable (Requires; Your printer software will not
50 More About Your Printer 5 Using a USB Cable (Requires Windows 98) 1 Plug in electrical power cord. Do NOT plug in the USB cable yet. 2 Load white paper, printable side down. 3 Insert print cartridges. a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NOT touch...
Page 57 - Specifications
51 More About Your Printer 5 Specifications DeskJet 930C model no. C6427ADeskJet 932C model no. C6427BDeskJet 935C model no. C6427C Print Technology Drop-on-demand thermal inkjet printing Black Text Print Speed ✽ Mixed Text with Color Graphics Print Speed ✽ Black TrueType™ Text Resolution(depends on...
Page 58 - Language codes; directory on the CD.
52 More About Your Printer 5 Media Handling Media Size Language codes The language codes for locating the dosread.txt file on the printer software CD are listed below. This text file is in the \<language code>\djcp\ directory on the CD. Sheets: up to 100 Banners: up to 20 sheets Envelopes: up ...
Page 59 - Legal Information; Regulatory Notices
53 More About Your Printer 5 Legal Information Regulatory Notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference rec...
Page 60 - Limited Warranty Statement
54 More About Your Printer 5 Limited Warranty Statement Duration of HP Product Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defect...
Page 61 - Index
55 2400 dpi 6 , 51 A accessories iii , A-6 adjusting color 7 Advanced tab 7 B banners ordering A-7 printing 3 , 20 – 21 problems 43 software compatibility 43 specifications 51 Best mode 6 , 51 book binding 22 borders 7 buttons Apply 6 Cancel 1 , 6 , 51 Factory Settings 6 Help 6 OK 6 Power 1 , 27 , 2...
Page 65 - Appendix; Printing in Windows 3.1x; Windows 3.1x HP DeskJet 930C Printer Properties Dialog Box; Not all features available to Windows 95, 98, and NT users
A-1 Appendix Printing in Windows 3.1x Use your printer software to control how and what you print. Print quality, paper size and type, and two-sided printing are just a few of the options available to you in the HP DeskJet 930C Printer Properties dialog box. Windows 3.1x HP DeskJet 930C Printer Prop...
Page 66 - Select Paper Type
A-2 Windows 3.1x Setup Tab Windows 3.1x Features Tab Print Quality • EconoFast - Quick printing • Normal - Every day printing • Best - Highest quality printing Click Select Paper Type to select from a wide range of paper types. Choose a paper size from the menu Click Cut Sheet for separated pieces o...
Page 67 - Automatic
A-3 Windows 3.1x Color Tab Windows 3.1x Services Tab Check here to print in shades of gray. Choose Automatic to use the system’s default ColorSmart II settings. Choose Manual , then Options to adjust color intensity. Use the Services tab to perform routine printer maintenance. Click the button relat...
Page 68 - Windows 3.1x HP DeskJet 930C Toolbox; HP DeskJet 930C Toolbox; for finding; Printer Services
A-4 Windows 3.1x HP DeskJet 930C Toolbox Use the HP DeskJet 930C Toolbox for finding information and maintaining your printer. The HP DeskJet Toolbox is installed in the HP DeskJet Utilities group in the Program Manager. The Toolbox has two tabs: How Do I? and Printer Services . The How Do I? tab is...
Page 69 - Minimum Printing Margins; System Requirements; Be sure your computer meets the following system requirements:
A-5 Minimum Printing Margins The printer cannot print outside a certain ar ea of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the User Defined Paper Size setting from the Setup tab on the HP Printer Prop...
Page 70 - Supplies and Accessories
A-6 Supplies and Accessories For ordering information see page A-8. Printer Quick Start Posters and User’s Guides Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products . Part Name Part Number Interface Cables HP IEEE 1284-Compliant Parallel I...
Page 71 - Paper and Other Media; Availability of special media varies by country.; Paper Type/Description
A-7 Paper and Other Media Availability of special media varies by country. Paper Type/Description Part Number HP Bright White InkJet Paper A4 (210 x 297 mm), 200 sheetsA4 (210 x 297 mm), 500 sheetsU.S. letter, 200 sheetsU.S. letter, 500 sheets C5977AC1825AC5976AC1824A HP Premium InkJet Paper A4 (210...
Page 72 - Ordering Information
A-8 Ordering Information To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from HP at www.hpshopping.com , or call the HP Shopping Village at 1-888-999...
Page 73 - Elsewhere in the world
A-9 • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891Hewlett-Packard Nederland B. V.Parts Direct ServiceBasicweg 103821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611Hewlett-Packard Norge A/S, Express SupportDrammensveien 169-1710212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 12 74Hewlett-Packard Espanola...
Page 74 - User’s Guide; Environmental Statement
HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care — award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Ca...