HP 920c - Manual

4 notices and acknowledgments hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and f...

5 terms and conventions The following terms and word conventions are used in quick help . terms HP Deskjet printers may be referred to as HP Deskjet or HP printers . symbols The > symbol guides you through a series of software steps.For example: Click Start > Programs > hp deskjet series &g...

6 icons A Note icon indicates that additional information is provided. For example: A Mouse icon indicates that additional information is available through the What’s This? help feature. For best results use HP products. To find more information about options on each tab screen, point to an option a...

7 learning about printer features buttons and lights The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer. 1. Cancel button 2. Print Cartridge Status light and symbol 3. Resume light...

8 print cartridge status symbol and light The light above the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed. See also: print cartridge status light resume button and light The light above the Resume button flashes when an action is required such ...

10 using paper trays In tray The In tray holds paper or other media to be printed. 1. Out tray 2. In tray pushed in Pull out the In tray to load paper and other media. Keep the In tray pulled out when you print on legal paper. 1. In tray pulled out

11 You can print different sizes of media by sliding the paper guides in and out. 1. paper width guide 2. In tray pulled out 3. paper length guide out tray The position of the Out tray can be changed for different printing needs. Out tray up – Place the tray in the up position for easy loading of pa...

12 Out tray down – Leave the tray in the down position for most types of printing and single envelope printing. Out tray extension – (Not available in all printer models.) Pull the Out tray extension out when printing a large number of pages. Also extend the tray when you are printing in draft mode ...

14 using the taskagent The TaskAgent allows you to determine the status of the print cartridges and to change settings such as default print quality. It is located on the Windows taskbar. 1. TaskAgent changing print quality You can quickly change the resolution of printed output using the TaskAgent....

15 2. Select from the following options:• Print Quality : Draft , Normal , or Best • Automatic Two-Sided Printing : If appropriate 3. Click outside the Default Print Settings box.A dialog box appears stating that the new setting will be used every time you print. (If you don’t want to see this dialo...

16 displaying print cartridge warning messages The color and appearance of the TaskAgent change when there are warning messages. Warning messages appear when a print cartridge is low on ink or has been installed incorrectly. • When the icon is blinking and outlined in yellow, unread warning messages...

18 printing with your hp deskjet printer opening the printer properties dialog box The printer is controlled by software installed on the computer. The printer software, also called a printer driver, provides a dialog box to communicate with the printer. In the printer properties box you can select ...

20 plain paper • letter/A4 paper • legal paper letter/A4 paper preparing to print 1. Raise the Out tray and pull out the In tray. 2. Slide out both paper guides. 3. Insert a stack of paper into the In tray. 4. Place up to 100 sheets of paper into the In tray if your printer has a Fold-Up tray. Place...

22 printing guidelines Most plain photocopy paper can be used in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use HP papers. These papers have been developed especially for HP inks and HP printers. See also: printing with your hp deskjet printe...

24 envelopes Print a single envelope using the envelope slot, or print multiple envelopes using the In tray. • printing a single envelope • printing multiple envelopes printing a single envelope preparing to print 1. Place the envelope—with the flap side on the left and facing up—into the single env...

26 printing multiple envelopes preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Place no more than 15 envelopes—with the flap side on the left and facing up—in the tray. 4. Push the envelopes forward until they stop. 5. Slide the paper...

29 transparencies preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the transparency sheets to separate them, then align the edges. 4. Place up to 25 transparency sheets in the tray if the printer has a Fold-Up tray. Pl...

30 printing transparencies 1. Open the file you want to print. 2. Follow one of these paths to select your print options, depending on the software program you are using:• Click File > Print , then select Properties –or– • Click File > Print Setup , then select Properties –or– • Click File >...

31 labels preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the label sheets to separate them, then align the label edges. 4. Load up to 20 label sheets—label side down—in the tray. 5. Slide the paper guides snugly agai...

34 printing business cards, index cards, and other small media 1. Open the file you want to print. 2. Follow one of these paths to select your print options, depending on the software program you are using:• Click File > Print , then select Properties –or– • Click File > Print Setup , then sel...

35 printing guidelines • If an out of paper message appears, verify that the index cards or other small media are positioned properly in the In tray. • If the index cards or other small media are smaller than 100 x 148 mm (4 x 5 . 6 in), do not use the In tray. Use the printer’s single envelope slot...

36 photographs preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the photo paper to separate them, then align the photo paper edges. 4. Place up to 20 sheets of photo paper—printable side down—in the tray. 5. Slide the ...

38 printing guidelines • Photos must be in an electronic format before they can be printed. You can use digital or scanned photos, or have your local camera shop provide electronic files of the photos you want to print. • Use the PhotoREt setting for most photo paper printing. • If you have a parall...

39 greeting cards preparing to print 1. Pull out the In tray. 2. Raise the Out tray to the up position. 3. Slide out both paper guides and remove all paper from the tray. 4. Fan the edges of the greeting cards to separate them. 5. Align the edges of the cards, then place no more than 5 cards in the ...

42 posters preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the poster sheets to separate them, then align the edges. 4. Place the sheets in the tray. 5. Slide the paper guides snugly against the sheets and push in the...

44 banners preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Raise the Out tray. 4. Select up to 20 sheets of banner paper. Remove and discard any perforated strips. 5. Place the banner paper in the In tray with the unattached edge of t...

51 9. Click Continue when the paper is properly reloaded. Book binding

53 custom paper sizes preparing to print 1. Raise the Out tray to the up position. 2. Put the paper or other media you want to print into the In tray, with the printable side down. 3. Push the paper forward until it stops. 4. Slide the paper guides snugly against the edges of the media and push in t...

55 product maintenance • print cartridge status light • replacing print cartridges • aligning print cartridges • automatically cleaning print cartridges • manually cleaning print cartridges • cleaning the printer • refilling print cartridges • maintaining print cartridges • print cartridge part numb...

56 print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is used. 1. Print Cartri...

57 checking the print cartridge status Open the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. tri-color cartridge problem icon 2. black...

58 troubleshooting problems with the tri-color or black print cartridge If the yellow arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. Perform the following tasks to correct the pr...

59 replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers . When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. The printer requires both print cartridges to operate. To replace a print c...

62 aligning print cartridges After a print cartridge is replaced, align the print cartridges to ensure the best possible print quality. Alignment is performed from the HP Deskjet Toolbox. 1. Open the HP Deskjet Toolbox using one of the following methods:• Click Start > Programs > hp deskjet se...

63 automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned. Print cartridges are cleaned automatically using the following procedure: 1. Open the HP Deskjet Toolbox . 2. Select the Printer Servic...

64 manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When it gets on the print cartridges and cradle, it can cause ink streaks and smudges on print...

65 cleaning the print cartridges and print cartridge cradle 1. Dip the end of a clean cotton swab into the distilled water and remove any excess water. 2. Clean the face and edges of the first print cartridge with the swab, as shown in the following illustration. Do Not wipe the nozzle plate. 1. noz...

66 5. Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs.Repeat this process until no ink residue appears on a clean swab. 1. print cartridge cradle 2. cradle wall 6. Reinsert the print cartridges and close the printer’s top cover. 7. Reconnect the power cord ...

67 cleaning the printer the printer case The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time. The case can be cleaned with a soft, damp cloth to remove dust, smudges, stains, and spilled ink. Use water only. Do not use household c...

68 refilling print cartridges Do not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print cartridges to exceed their normal life cycle. It also creates many potential problems, such as: • Poor print quality. Non-HP inks can contain eleme...

69 maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: • Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (60–78 degrees F or 15.6–26.6 degrees C). •...

70 print cartridge part numbers When replacing print cartridges in your HP Deskjet printer, buy print cartridges with the following part numbers: • Black : HP 66 15 A Series or HP No. 15 • Tri-Color : HP C65 78 Series or HP No. 78

71 the hp deskjet toolbox The HP Deskjet Toolbox contains a number of useful tools that let you print a test page, and clean, align, and check the estimated ink level in print cartridges. If you have purchased the optional HP Two-Sided Printing Accessory (not available for all printers) , you can en...

73 solve a problem • printer lights are flashing • printer is not printing • printer is too slow • problems with printouts

74 printer lights are flashing • what the flashing lights indicate • if the print cartridge status light is flashing • if the resume light is flashing • if the power light is flashing • if all lights are flashing what the flashing lights indicate Flashing lights indicate the printer status. 1. Print...

75 if the print cartridge status light is flashing the top cover is open Close the top cover. there may be a problem with a print cartridge • Verify that the correct print cartridges are installed.• Check if a print cartridge is low on ink or improperly installed. See also: print cartridge part numb...

76 if the power light is flashing the printer is preparing to print The light stops flashing when the printer has received all data. if all lights are flashing the printer may need to be restarted 1. Press the Power button to turn off the printer, then press the Power button to restart the printer.P...

77 printer is not printing • paper does not come out of the printer • error messages appear when using a USB connection • paper jams occur • printer does not turn on paper does not come out of the printer Follow these instructions to correct the problem. check the printer Verify the following: 1. Th...

79 error messages appear when using a USB connection the error message “there was an error writing to <name of usb port>” is displayed If the printer is connected to a USB hub along with several other USB devices, it may not be receiving correct data. Connect the printer directly to the USB po...

80 2. Remove the paper jam, then replace the Rear Access Door. 3. Reload paper into the In tray. 4. Press the Resume button. 5. Print the document. printer does not turn on The printer may have drawn too much power. 1. Disconnect the power cord from the printer. 2. Wait approximately 10 seconds. 3. ...

81 printer is too slow The print speed and overall performance of the printer can be affected by several variables: • computer does not meet system requirements • printer software is outdated • there are conflicting USB cable connections • complex documents, graphics, or photographs are printing com...

84 problems with printouts • blank pages print • document is printed off-center or at an angle • parts of the document are missing or are in the wrong place • printout does not reflect new print settings • photos are not printing correctly • banners are not printing correctly blank pages print The p...

85 document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guides fit snugly against the paper. 3. Reprint the document. parts of the document are missing or printed in the wrong place Use the instructions below to reset pap...

86 photos are not printing correctly 1. Confirm that the photo paper is placed in the In tray with the print side down. 2. Slide the paper forward until it stops. 3. Slide the paper guides snugly against the paper and push in the In tray. 4. Follow one of these paths to open the printer properties b...

87 banners are not printing correctly 1. Verify that the Out tray is in the up position.The Out tray must remain up while you print the banner. 2. Put the banner paper in the In tray so that the unattached edge is at the top of the stack. 3. Insert the first edge of the banner paper into the In tray...

89 product specifications • product specifications for hp deskjet 948c series printers • product specifications for hp deskjet 940c series printers • product specifications for hp deskjet 920c series printers • minimum printing margins • system requirements

92 power consumption 2 watts maximum when off4 watts average non-printing40 watts average when printing power requirements Input Voltage: 100 to 240 Vac (±10%)Input Frequency: 50/60 Hz (+3 Hz)Accommodates the worldwide range of ac line voltages and frequencies. declared noise emissions in accordance...

94 Banner: U.S. Letter 216 x 279 mm (8.5 x 11 in)A4 210 x 297 mm Envelopes: U.S. No. 10 103 x 241 mm (4.12 x 9.5 in)Invitation A2 111 x 146 mm (4.37 x 5.75 in)DL 220 x 110 mmC6 114 x 162 mm Index/Greeting Cards: 76 x 127 mm (3 x 5 in)102 x 152 mm (4 x 6 in)127 x 203 mm (5 x 8 in) A6 Card: 105 x 148....

95 product specifications for hp deskjet 940c series printers hp deskjet 940cxi model no. C6431Ahp deskjet 940cse model no. C6431Bhp deskjet 940cvr model no. C6431E black text print speed Draft: 12 pages per minute mixed text with color graphics print speed Draft: 10 pages per minute black truetype ...

105 minimum printing margins The printer cannot print outside a designated area of the page. Minimum print margins for common media types are shown below. A4 paper: Left and Right Margins: 3.4 mm (0.134 in)Top Margin: 1.8 mm (0.07 in)Bottom Margin: 11.7 mm (0.46 in) letter, legal, and executive pape...

106 banners - A4 (210 x 297 mm [8.27 x 11.7 in]) Left and Right Margins: 3.4 mm (0.134 in)Top Margin: 0.0 mm (0.00 in)Bottom Margin: 0.0 mm (0.00 in) banners - letter (216 x 279 mm [8.5 x 11 in]) Left and Right Margins: 6.4 mm (0.25 in)Top Margin: 0.0 mm (0.00 in)Bottom Margin: 0.0 mm (0.00 in) phot...

107 system requirements Your computer should meet the following requirements: Windows Microsoft Windows 2000 Minimum Processor Speed: Pentium 133 MHzRequired RAM: 64 MBRequired Free Hard Disk Space: 40 MB* Microsoft Windows 95, 98, Me, or NT 4.0 Minimum Processor Speed: Pentium 66 MHzRequired RAM: 3...

109 index a aligning print cartridges # 62 alignment deskjet 920c series # 102 deskjet 940c series # 97 deskjet 948c series # 92 automatic two-sided printing Two-Sided Printing Accessory # 14 b banner paper # 44 banner printing # 44 Out tray up # 11 banner printing problems # 87 binding book # 51 ta...