Page 5 - Ringer Equivalence Number; Industry Canada
Declaration of Conformity A Rapid Eye Multi-Media LT unit (HRM xxxyyzzzz ) complies with Council Directives 89/336/EEC and 73/23/EEC. These Euro Norms have been applied: • EN50022: 1998, Radio frequency (RF) emissions; • EN50130–4: 1995, Alarm system immunity with uninterruptible power supply (UPS);...
Page 7 - Table of Contents
7 Table of Contents 1 Walk-through ................................................................................ 1–1 1.1 Overview ...................................................................................................................................... 1–1 1.2 Walking Through ...........
Page 8 - Multi-Media Unit: Installation Instructions
Multi-Media Unit: Installation Instructions 6 Frequent Questions ...................................................................... 6–1 6.1 Supporting an Installation ............................................................................................................ 6–1 6.2 Background.....
Page 11 - with a PC, using View and Admin software.; Operator Software Setup Instructions
1–1 1 Walk-through 1.1 Overview New to Multi-Media? Installers who are new to Multi can benefit most from section 1.2: a walk-through of the key steps of a Rapid Eye Multi-Media unit installation. Not new to Multi-Media? Experienced installers can skip to sections: • 2: Field Work , shows procedures...
Page 12 - Through; Field Work
Multi-Media Unit: Installation Instructions 1–2 1.2 Walking Through Steps 1.2.1 to 1.2.10 offer a walk-through of a Multi installation. Procedures follow in section 2: Field Work , p. 2–1. 1.2.1 Cameras ! 1 Connect cameras (as many as 16) to the Multi-Media unit Fig. 1. Use the first available “IN” ...
Page 13 - Hardware; Ports for future use; USB; For more detail; In Europe, a UPS is required to meet EN50130–4 Euro Norm.; Power switch; Admin and View Software; Locate a personal computer (PC) running Multi software
Walk-through 1–3 1.2.3 Other Hardware Ports for future use The USB ports, Printer port, VGA2 port, the MIC IN connector and the eight, numbered RS-232 ports are for future use. Please do not connect USB devices or a printer to a Multi-Media unit. For more detail • section 5: Other Site Hardware . p....
Page 14 - A Database for Multi; Start Admin to create a Multi database; Name; Using
Multi-Media Unit: Installation Instructions 1–4 1.2.6 A Database for Multi ! 5 Start Admin to create a Multi database Fig. 5. Shortcut for Admin , on the Windows desktop ! 6 Log on to a Multi database, or create one using Admin Fig. 6. The window for logging on can also be used to obtain an empty Mu...
Page 15 - Type of Connection; Add information about the connection, and save it; View; To use View
Walk-through 1–5 1.2.8 Type of Connection ! 8 Add information about the connection, and save it Fig. 8. Select a network or dial-up connection. About connections • 2.6: LocalView , p. 2–7 • 2.7: Network Connection , p. 2–9 • 2.8: Dial-up Connection , p. 2–15 1.2.9 Running View ! 9 To use View • Afte...
Page 16 - Testing a Connection; 1 Test the connection use
Multi-Media Unit: Installation Instructions 1–6 ! 10 Log on to View Fig. 10. Use the same database created earlier, using Admin; see fig. 6 on page 1–4. 1.2.10 Testing a Connection ! 11 Test the connection; use View to run a Maintenance session Fig. 11. A connection works if you see “System operatio...
Page 17 - Sites; In these installation instructions
Walk-through 1–7 ! 12 Start a Live session Fig. 12. Select a site on the Sites tab, then click Live . 1.3 Where To, Next? In these installation instructions Detailed procedures and reference material, for each step of the walk-through, start on p. 2–1. 1.3.1 For More Information... Other Multi guide...
Page 18 - Effective video feeds are a major component of any CCTV system.; For ideas on how a defensible space can be enhanced by CCTV:
Multi-Media Unit: Installation Instructions 1–8 Background information CCTV. For in-depth reference work about the field of closed-circuit television in a security setting, see: • Kruegle, Herman, CCTV Surveillance: Video practices and technology , Butterworth–Heinemann, Newton (MA), 1995, ISBN 0-75...
Page 19 - Audience; Please do not remove factory seals on a Multi-Media unit.; Unpacking the Unit; 4 To unpack a unit
2–1 2 Field Work Audience Field technicians, tasked with the initial steps of an installation (see sections 1.2.1 and 1.2.2), will find the steps expanded and explained in more detail, in this section. ! 13 Road map to field work • Unpack the unit. • As you start connecting hardware to the Multi-Med...
Page 20 - item, one of each, unless otherwise noted; six; printed matter; Table 2; Item, one of each, unless otherwise noted; Rear Panel Reference
Multi-Media Unit: Installation Instructions 2–2 Table 1 contents of Rapid Eye’s hardware kit, WAMULTI5 HW P4 item, one of each, unless otherwise noted Part # power cord P8137 rack ears, brackets and screws, for optional mounting of unit SARE2EARS network cable (CAT-5), RJ45 connectors, 2m length K95...
Page 21 - Table 3; Connector Label; Do not connect USB devices or a printer to a Multi-Media unit.
Field Work 2–3 Table 3 Panel connectors Connector Label Description SERIAL PORTS General-purpose serial ports, DB9 connector. VIDEO INPUTS – IN BNC connectors for video signal cable from the cameras in a CCTV system. A Multi-Media unit has 16 video input connections. VIDEO INPUTS – OUT BNC connector...
Page 22 - Reporting the Installation; Flexibility; network administrator.; Content of installation report; Powering the Multi-Media Unit; Power requirement; In Europe, a UPS is required to meet EN50130–4.
Multi-Media Unit: Installation Instructions 2–4 2.3 Reporting the Installation Flexibility As you start connecting, hardware to the Multi-Media unit, Honeywell recommends that installers take notes in a form similar to the one provided in 7.5: Site Information, on p. 7–8. Include a record of the har...
Page 23 - Powering Up and Down; Wait after turning on a unit; not; turn it; If cameras are turned on; after
Field Work 2–5 UPS: remember the cameras Powering the cameras (or their power supply) from a UPS ensures that the Multi-Media unit can continue to record video during a power outage, whether the outage is due to your utility or to a criminal act. Honeywell recommends that a line conditioning uninter...
Page 24 - Recovery; Table 4; time; Feedback; Connecting a Camera; do not use; Rapid Dome or Rapid Dome Gold dome systems
Multi-Media Unit: Installation Instructions 2–6 2.4.2 Unit Recovery Unit recovery is an internal diagnostic that seldom occurs and cannot be interrupted, even by powering down a unit. A unit recovery can take well over two hours on units with a large storage capacity; see table 4. If unit recovery o...
Page 25 - Kruegle; CCTV Surveillance: Video practices and technology
Field Work 2–7 Securing a camera Forethought about poor camera angles and the possibility of tampering with cameras or vandalism can help to assist police if an area becomes a crime scene, for optimal gathering of evidence, whether for corporate use, or for use of video in a court of law. Lens selec...
Page 26 - Setup
Multi-Media Unit: Installation Instructions 2–8 • review and search the system log • record and monitor live video, audio or data • make and view a video-clip that includes audio and data • copy a video-clip to the unit’s CD-RW drive; a drive is an option on REMM units • set up a camera tour, using ...
Page 27 - Password; Default LocalView passwords; for procedures involving other passwords.; Very low recording rates; Table 5; Connection; Overview
Field Work 2–9 ! 18 To change a LocalView password 1. After locking a LocalView function, as explained in procedure ! 17, click that function’s Password button. A window appears showing a virtual keypad. 2. Using the virtual keypad, enter a number. The password's length can be between 4 and 10 digit...
Page 28 - LocalView; 9 To assign an IP address to a unit using LocalView
Multi-Media Unit: Installation Instructions 2–10 Within DHCP without DNS, an assigned IP address needs to be reserved or it may change. Plan to let the network’s administrator as well as the Multi SA know of the unit’s installation; after a unit is rebooted or reset, a new DHCP address is assigned t...
Page 29 - Using a PC Onsite; 0 To connect a null-modem cable
Field Work 2–11 2.7.2 Using a PC Onsite Procedures ! 20 to ! 25 explain how to use a PC onsite. ! 20 To connect a null-modem cable 1. Power off the Multi-Media unit. 2. Connect the 9-pin (or 25-pin) female connector of a null modem cable to one of the PC’s serial ports. Connect the other 9-pin femal...
Page 33 - After 10 minutes of inactivity, the Multi-Media Shell times out.; 5 To return to the Multi-Media Shell after a time out; For Telco communication,; a data-grade (fax) telephone line is preferable to a standard
Field Work 2–15 After 10 minutes of inactivity, the Multi-Media Shell times out. To return to it, turn the Multi-Media unit off, then use procedure 22. ! 25 To return to the Multi-Media Shell after a time out • Turn the Multi-Media unit off, wait five seconds, then turn the unit on again and go back...
Page 34 - Reference; Field Name; Field Testing a Connection; 8 To field-test a network connection; Damaged or Missing Goods; 9 To deal with a damaged Multi-Media unit
Multi-Media Unit: Installation Instructions 2–16 2.8.1 Modem Reference The default settings for the modem in a Multi-Media unit are listed in table 10. Consult the organization’s Network Administrator or Multi System Administrator (Multi SA) if this modem’s settings need to be changed. Table 10 Defa...
Page 35 - Upgrading Unit Software; 0 To upgrade a Multi-Media unit’s software, onsite
Field Work 2–17 2.11 Upgrading Unit Software Upgrade CD-ROM Onsite, you can upgrade Multi-Media units equipped with a CD-ROM drive. Fig. 21. Upgrading a unit in the field. ! 30 To upgrade a Multi-Media unit’s software, onsite 1. Remove the front cover of the Multi-Media unit; if the cover is locked,...
Page 37 - Checking for Video; before; Software
3–1 3 Checking for Video Audience After installers have field-tested connections (see 2.9 on p. 2–16), the next steps involve working with Multi software from a PC. Your organization’s Multi SA needs to establish that video can be obtaind on a PC. The road map for using Multi software... outlines th...
Page 39 - Creating an empty Multi db; You do not need to create a db each time that you log on.; Upgrading a Multi database; Admin; Logging on to Admin
Checking for Video 3–3 3.2 Using Admin ! 33 To continue installing a Multi-Media unit ... Before you can check for video, a record of a Rapid Eye site and connection is made, using Admin . A site is a term used for a unit, with its cameras or other hardware. Fig. 23. Icon for Admin on the Windows de...
Page 40 - Obtaining a Multi Db; Double-duty logon dialog; 4 To create an empty Multi db; OK
Multi-Media Unit: Installation Instructions 3–4 After adding security Changing the password to the “Administrator” account is among a Multi SA’s first tasks to secure a Multi system from tampering. After adding a password, your Multi SA can create accounts and identify Multi sites. Fig. 24. You can ...
Page 41 - Site; Site identification checklist
Checking for Video 3–5 5. In the Create Database dialog, “Create empty database” is selected by default. Click OK . You are logged on to an empty database, bearing the name that you typed at step 2, and the Admin window appears. What next? Add site information to the database, as explained in the ne...
Page 42 - Record of a Dial-up Connection; 6 To make a record of a dial-up connection
Multi-Media Unit: Installation Instructions 3–6 Dealing with connections Indicate which of the two basic connections you will use to test your Multi-Media unit: • a dial-up connection • a network connection Confirmation You network administrator can confirm that networked Multi-Media units can be re...
Page 44 - Record of a Network Connection; 7 To make a record of a network connection
Multi-Media Unit: Installation Instructions 3–8 3.2.5 Record of a Network Connection ! 37 To make a record of a network connection 1. Using Admin software, in the Add Site/Update Site dialog, click in the “Connections to the Site” pane. The Add Connection dialog is displayed. The Connection Name box...
Page 45 - Checking for Video; Using View to Connect; Checking for video; reference; Port Name
Checking for Video 3–9 3.3 Using View to Connect Checking for video View is used to display video from a Multi-Media unit. Before using a Rapid Eye site, a security validation is performed using a View Maintenance session . After this initial maintenance session, you use View to obtain video from th...
Page 46 - Logging on to View; Testing a Connection: Maintenance; Using Maintenance; User Id
Multi-Media Unit: Installation Instructions 3–10 3.3.2 Running View Logging on to View Three pieces of information are needed: • user account. Use the “Administrator” account. It has the right to use all of the functions in View. It also grants access to every Rapid Eye site in your system. • passwo...
Page 47 - Testing a Connection: Time; Crucial settings for reporting on video of events
Checking for Video 3–11 3. To start a Maintenance session, either: • Right-click on the site name to select Maintain from the shortcut menu. • Select the site; then click the Maintain command on the Actions menu. - or - • Select the site; then click on the toolbar. Fig. 31. A connection works when y...
Page 48 - Time Zone; in which a Multi-Media unit has been installed
Multi-Media Unit: Installation Instructions 3–12 ! 39 To indicate the time zone of a Multi-Media unit 1. Using View, select a unit whose time zone needs to be set. 2. Start a maintenance session. 3. Click the Time tab. See figure 32. 4. If the zone indicated in the Time Zone box is incorrect, click ...
Page 51 - Testing a Connection: Camera; Video tab in Maintenance session: video feed adjustments.
Checking for Video 3–15 Fig. 34. Time tab indicating that a Multi-Media unit’s clock could be synchronized to your PC’s clock. 3.3.5 Testing a Connection: Camera The cameras connected to a Multi-Media unit are detected automatically. You can name a camera and adjust a camera’s picture settings durin...
Page 52 - Video; 4 To obtain video from a “live video session”; Live
Multi-Media Unit: Installation Instructions 3–16 ! 43 To configure a Rapid Eye site’s camera(s) 1. Run a maintenance session at the pilot site. 2. Click the Video tab and adjust Picture controls as needed. See figure 35. The adjustments are made on the fly; you do not need to click the Apply/Reset b...
Page 53 - Next; effectively
Checking for Video 3–17 3.4 Results To recap, the connection to the site has been checked and you have: • used Admin to create a record for each unit in a Multi database • used View to run a maintenance session to adjust the Multi-Media unit’s time and camera(s) • used View to run a live video sessi...
Page 55 - Audio; Audio at a Multi-Media Site; Microphones
4–1 4 Audio 4.1 Audio at a Multi-Media Site Microphones If security procedures call for viewing the person that is speaking, plan to place microphones in camera range. However, microphones can be placed independently of cameras; they have their own cabling. Microphones require amplification to provi...
Page 56 - Checking for Audio Interference; Preventive measures
Multi-Media Unit: Installation Instructions 4–2 Honeywell recommends that speakers be placed away from microphones, to avoid audio feedback. Fig. 38. Speaking remotely from a PC running View, or onsite using LocalView, an operator can communicate with people at the site. Use the “[Audio] In” connect...
Page 57 - Audio; Audio for Operators; At View Operator’s PC; The Audio tab is unavailable on PCs without a soundcard.; 6 To monitor and record; Enable; 7 To enable “talking to” a site; Talk; as many sites at
Audio 4–3 4.2 Audio for Operators At View Operator’s PC When listening, sound sources are mixed at a View operator’s station, regardless of the number of sites being monitored at once. Each Rapid Eye site can send two channels of audio to a View operator. ! 45 To send and receive audio offsite 1. In...
Page 59 - Other Site Hardware; Securing a Multi-Media unit; criminal tampering with the system
5–1 5 Other Site Hardware Audience You can add hardware to a Multi-Media unit at any time. Multi software is then used to make Multi-Media units “aware” of the hardware. The steps to do so are outlined in the road map, below. Before adding more hardware, Honeywell recommends that you test the connec...
Page 60 - Do not block the air intakes on the side of a Multi-Media unit.; A warning sticker indicates this on the right-hand side of the unit.; Camera; 1 To detach the sub-panel; Unit Hard Disk; Disk; The SMART report is not a cause for alarm.; It is a suggestion that the hard disk
Multi-Media Unit: Installation Instructions 5–2 Do not block the air intakes on the side of a Multi-Media unit. A warning sticker indicates this on the right-hand side of the unit. Placing equipment, such as a monitor, directly on top of the Multi-Media unit is not recommended. 5.1.1 Detachable Came...
Page 61 - Options; A Rapid Eye Multi-Media unit interfaces with hardware such as:
Other Site Hardware 5–3 Fig. 41. Handle on mounted hard disk. Fig. 42. Pull to remove a mounted hard disk from a unit; push to insert. Remove the front cover of the unit beforehand. 5.3 Hardware Options A Rapid Eye Multi-Media unit interfaces with hardware such as: • cameras, domes that pan-tilt-zoo...
Page 62 - Connecting a PTZ Dome; To connect the; Data In; port of a PTZ dome (an RS-485 connector) to one of the ports on; Converter: Technical Notes; Cabling; Domes; Connecting more domes
Multi-Media Unit: Installation Instructions 5–4 5.4 Connecting a PTZ Dome To connect the Data In port of a PTZ dome (an RS-485 connector) to one of the ports on a Multi-Media unit (RS-232 connector), a 232/485 converter is needed. Configure a PTZ camera using Maintenance functions in Multi View soft...
Page 63 - Other Site Hardware; PTZ; Rapid Eye
Other Site Hardware 5–5 Honeywell recommends that cable not be “T-tapped”; this can introduce unwanted distortion into the video signal. To obtain a video feed, use an output port on the Multi video unit. 5.4.3 Configuring PTZ You can use other PTZ hardware and its software driver at another site. F...
Page 64 - Sensors; Tools; Inputs for Sensors; 3 To configure inputs; Events
Multi-Media Unit: Installation Instructions 5–6 5.5 Alarm Sensors Tools You need: • a slot screwdriver—supplied. The screws are slightly smaller than those for a 1/8" screwdriver. - and - • a wire stripper. Cable To connect alarm-type hardware to a Multi-Media unit, use hookup wire in the 20-gau...
Page 65 - Input: Technical Notes
Other Site Hardware 5–7 Fig. 45. Input configuration during a maintenance session. By default, alarm/control inputs are configured as NO. Inputs to a Multi-Media unit, used by hardware devices Installers should report if input devices are using connections that are: normally open, normally closed or...
Page 66 - Outputs; Up to 24 mA can be drawn at each output.; Monitoring
Multi-Media Unit: Installation Instructions 5–8 Table 14 Sensor hardware Acronym Sensor Input Implication NO Normally Open input is active when switch goes ON NC Normally Closed input is active when switch goes OFF EOL End of Line input is active when switch goes ON, or if wires to the alarm sensor ...
Page 68 - CONTROL 6; Point of Sale Hardware; Cable; POS; Admin User Guide; Modems; At unit, connected to a network
Multi-Media Unit: Installation Instructions 5–10 Fig. 48. FAULT RELAY connector on Multi-Media unit’s back-panel, showing connection to an external alarm panel. Do not connect a device to CONTROL output 6 after enabling the FAULT RELAY. Enabling the FAULT RELAY provides a status pulse at CONTROL 6 ,...
Page 69 - Port Use: Restrictions; Serial port use: restrictions; Multiple serial switches
Other Site Hardware 5–11 5.11 Port Use: Restrictions Some serial port connections on a Multi-Media unit are not allowed; see table 15. Table 15 Serial port use: restrictions serial connection connect only to serial port (COM) ... data recording device 1 serial switch 1 null-modem cable for terminal ...
Page 71 - Supporting an Installation; Installation FAQ
6–1 6 Frequent Questions 6.1 Supporting an Installation If you are installing a Multi-Media unit and having trouble, see the frequently asked questions (FAQs) listed in table 16. Similar questions are used by Honeywell technical support, when customers call. Table 16 Installation FAQ # Frequently as...
Page 73 - Frequent Questions; Cabling to camera; Do not remove the third wire on a three-prong electrical plug
Frequent Questions 6–3 6.2.1 Coaxial Cable Cabling to camera For short camera-to-monitor distances (several hundred feet), use pre-assembled or field-connected lengths of RG59/U coaxial cable, with continuous shielding, using a BNC connector at each end. Length limit The cable length between a camer...
Page 74 - Interference; Hum bar
Multi-Media Unit: Installation Instructions 6–4 6.2.3 Electrical Interference To manage electrical interference (also called electro-magnetic interference or EMI), you can survey the facility for electronics that generate EMI “noise”—fluorescent lights, radio frequency (RF) receivers or transmitters...
Page 75 - Base
7–1 7 Find-it 7.1 Knowledge Base ! 1 Connect cameras (as many as 16) to the Multi-Media unit 1–2 ! 2 Connect the Multi-Media unit to a network or telephone line 1–2 ! 3 Supplying power to the unit and the cameras 1–3 ! 4 Locate a personal computer (PC) running Multi software 1–3 ! 5 Start Admin to c...
Page 79 - FAQs; cameras connected to the unit
More FAQs: Find-it 7–5 Fig. 45. Input configuration during a maintenance session. By default, alarm/control inputs are configured as NO. 5–7 Fig. 46. Schematics: ( a ) normally open, ( b ) normally closed or ( c ) end-of-line 5–7 Fig. 47. Settings for monitoring a unit. 5–9 Fig. 48. FAULT RELAY conn...
Page 82 - Site Information Checklist; Organization personnel
Site Information Checklist: Find-it 7–8 7.5 Site Information Checklist Organization personnel Personnel Name, telephone #, email Installer Multi SA Network Administrator Onsite personnel Emergency / after hours - checklist continues on next page -
Page 89 - Index
15 8 Index A ADEMCO PTZ driver. See Javelin/ADEMCO administrator, Multi. See Multi SA alarm bell, and audio interference, 4–3 alarm panel, 5–9 alarm sensor, connecting, 5–6 amplifier: audio, 4–1; video signal, 6–3 area code, irregular use, 3–7 audience: field work, 2–1; testing connections, 3–1 audi...
Page 96 - © 2004 Honeywell International Inc.
Honeywell Video Systems 171 Eileen Way Syosset, NY 11791, USA www.honeywellvideo.com TEL 1-800-796-CCTV TEL+1–516–921–6704 Honeywell Security Australia Pty Ltd. Unit 5, Riverside Centre, 24–28 River Road West Parramatta, NSW 2150, Australia www.ademco.com.au TEL +61–2–8837–9300 Honeywell Video Syste...