Honeywell 2103 - Manual

iv List of Symbols The following is a list of symbols that might appear on the NVR. Symbol Explanation The WEEE symbol. This symbol indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling. By separating this produc...

vi Contents 1 Introduction.......................................................................................................................................................... 1 Overview of the Network Video Recorder .................................................................................

xi About This Document This document introduces the Honeywell Performance Series Network Video Recorder. It explains how to install and operate the Performance Series Network Video Recorder. This document is intended for installers and users. Overview of Contents This document contains the following...

xii • Appendix B , Installing Hard Drives , lists the manufacturers and models of compatible HDDs, including SATA HDDs and portable HDDs, and provides instructions for installing an additional HDD. • Appendix C , MAXPRO® Cloud , explains how to switch the NVR for MAXPRO Cloud mode. • Appendix D , Sp...

Introduction 1 1 Introduction This chapter contains the following sections: • Overview of the Network Video Recorder on page 1 . • Features of the Network Video Recorder on page 1 . • Network Video Recorder Components on page 3 . • Mouse Operation on page 8 . • Remote Control Operation on page 9 . O...

Introduction 3 • Supports NTSC or PAL self-adaption. • Supports viewing real-time system resources information and running statistics display. • Supports log file. • Supports local GUI output and shortcut menu operation with a computer mouse. • Supports IR control using shortcut menu operation with ...

Performance Series Network Video Recorder User Guide 8 such as an alarm. • Bi-directional communication output. • Audio output on a 1-window video monitor. • Audio output on a 1-window video playback. eSATA External eSATA External storage devices. Mouse Operation Your Network Video Recorder is optim...

Introduction 9 Figure 1-4 On-screen Keyboard 2. Click the key corresponding to the letter/number/special character that you want to input in the text box. • To switch between lowercase and uppercase letters, click Shift . • To delete the previous character, click the key. • To insert a space, click ...

Getting Started 11 2 Getting Started This chapter contains the following sections: • Unpacking the NVR on page 11 . • Connecting External Devices on page 11 . • Starting and Shutting Down the NVR on page 16 . • Device Initialization on page 17 . • Reset Password on page 19 . • Setting Up the NVR wit...

Performance Series Network Video Recorder User Guide 12 Step 4: Connect the Ethernet cable Connect the supplied CAT5e Ethernet cable to the network port. Connect the other end to a router on your network. Step 5: Connect audio devices (if applicable) To record audio, connect the audio sources to the...

Performance Series Network Video Recorder User Guide 16 Starting and Shutting Down the NVR Starting the NVR 1. Verify that the NVR is connected to an appropriate power source. 2. Turn on the power switch on the rear panel to start the NVR. Note The beep at startup is normal. Shutting Down the NVR No...

Getting Started 17 Device Initialization When the NVR has booted up, the system enters the Device Initialization window. Figure 2-2 Device Initialization – Enter Password 1. Enter the password according to the password requirements. The default username is admin . You can use the USB mouse to change...

Getting Started 19 Figure 2-6 Warning Message 2 Reset Password If you forgot the admin password, you can reset the password by answering the security questions. 1. Go to the system login interface as shown in the following figures: Figure 2-7 System Login with Unlock Pattern Figure 2-8 System Login ...

Getting Started 21 Setting Up the NVR with the Startup Wizard After the device initialization, the Startup Wizard opens. Figure 2-11 Startup Wizard Using the wizard, you can: • Configure general settings (device name, number, language, video standard) • Set the date and time • Configure video encodi...

Performance Series Network Video Recorder User Guide 24 Figure 2-16 Setup Wizard Finished 6. Click Yes to close the wizard. Setting Up Bi-Directional Communication Connection Audio Output Device to a PC Connect: 1. Connect a microphone or pickup to the first audio input port on the NVR’s rear panel....

Getting Started 25 1. Connect the microphone or the pickup to the audio input port in the PC. 2. Connect the earphone or the sound box to the audio output port on your PC. 3. Open web client and log in. 4. Enable the desired channel in the web client’s live view monitor. 5. See Figure 2-19 for enabl...

Performance Series Network Video Recorder User Guide 26 3 Viewing Live Video This chapter contains the following sections: • About Live View on page 26 . • Configuring Live View on page 29 . • Controlling PTZ Cameras on page 30 . About Live View Live view is the NVR’s default mode. When you start th...

Performance Series Network Video Recorder User Guide 28 Live View Toolbar If enabled, the live view toolbar appears along the bottom of the live view screen. Figure 3-3 Live View Toolbar The toolbar is disabled by default. To enable it, right-click and go to Main Menu  SETTING > SYSTEM  GENERAL...

Viewing Live Video 29 USB Manage Open the USB Manage window. Shortcut Menu The shortcut menu is displayed by right-clicking anywhere on the screen in live view mode. Figure 3-4 Shortcut Menu The Shortcut Menu varies according to products, refer to the actual interface of your products. Configuring L...

Performance Series Network Video Recorder User Guide 30 For example, to move channel 2 to the top left position occupied by channel 1, click channel 2, drag it to channel 1’s position, then release the mouse button. Controlling PTZ Cameras This section describes how to do the following: • Access the...

Viewing Live Video 31 Expanded PTZ Control Panel Figure 3-6 Expanded PTZ Control Panel Table 3-4 Expanded PTZ Control Panel # Name Function 1 Preset, Tour, Pattern Configure/call PTZ functions. 2 No. Enter number of PTZ function to call. 3 Aux Call auxiliary functions. 4 Enter Menu Enable up-the-coa...

Performance Series Network Video Recorder User Guide 32 Figure 3-8 Expanded PTZ Control Panel Configuring PTZ Connection Settings Before you can control a PTZ camera with the NVR, you must configure the PTZ connection settings. Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN1...

Viewing Live Video 33 You can configure presets, tours, patterns, and borders using the PTZ control panel. Configuring PTZ Presets You can program preset positions for the PTZ camera. For example, you can point the camera at a specific location, such as a doorway, when an alarm event occurs. 1. On t...

Performance Series Network Video Recorder User Guide 34 Figure 3-13 Tour 4. In the Patrol No. box, enter a number for the tour. 5. Click Add Preset to add the preset to the tour. 6. Repeat steps 1 through 5 to add additional presets to the tour. • To delete a preset, enter the number of the preset t...

Performance Series Network Video Recorder User Guide 36 Figure 3-19 Tour Button 2. Click the Tour button again to stop calling the tour. To call a pattern 1. On the expanded PTZ control panel, in the No. box, enter the number of the pattern that you want to call, and then click the Pattern button. F...

Recording Video 37 4 Recording Video This chapter contains the following sections: • Manual Recording Settings on page 37 . • Automatic Recording Settings on page 37 . Manual Recording Settings In live view mode, you can manually record a clip directly to a connected USB storage device. Note To back...

Performance Series Network Video Recorder User Guide 38 Configuring the General Recording Settings In the RECORD configuration interface, you can do the following: • Select Auto/Schedule recording for the main and sub streams • Select Manual recording for the main and sub streams • Enable and disabl...

Performance Series Network Video Recorder User Guide 40 8. Click or drag the mouse in the scheduling table to set the recording period. To erase a recording period, click the eraser icon ( ) at the right of the table. Alternatively, for the day of the week that you want to configure, click the gear ...

Recording Video 41 Note The POS function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/ HEN323*4/HEN321*4/HEN642*4/HEN643*4. 4. At the left of the scheduling table, select the day(s) of the week for which you want to configure a recording schedule. To configure the same recordin...

Playing Back Video 43 5 Playing Back Video This chapter contains the following sections: • Playing Back Video on page 43 . • Smart Player Playback on page 48 . • Playing Back Snapshots on page 48 . • Backing Up Video and Snapshots on page 49 . Playing Back Video Searching For and Playing Back Video ...

Performance Series Network Video Recorder User Guide 44 4. At the bottom of the screen, select the recording type(s) that you want to search ( Regular , Alarm , Motion , Analytics, POS ) or select All to search all recording types. Note The POS function is only available for HEN081*4/HEN162*4/HEN163...

Playing Back Video 45 Figure 5-2 Search For Activity 3. Click the Smart Search button again. Playback jumps to all the parts of the video where there is activity in that area. 4. To exit Smart Search, click the Smart Search button again. The message " Are you sure to exit smart search now? "...

Performance Series Network Video Recorder User Guide 46 Playback Mark During 1-window playback mode, click mark file list button , you can go to mark file list interface. Double click one mark file, you can begin playback from the mark time. Play before mark time Here you can set to begin playback f...

Playing Back Video 47 Note • After you go to the mark management interface, system needs to pause current playback. System resume playback after you exit mark management interface. • If the mark file you want to playback has been removed, system begins playback from the first file in the list. Slice...

Playing Back Video 49 4. In the calendar area, click the date(s) that you want to search. Dates with saved snapshots are solid orange. 5. Below the calendar, select the camera(s) that you want to watch, and select the stream. 6. Click the File List button to display the list of search results. 7. In...

Playing Back Video 51 Figure 5-10 Backup - Browse USB Storage Window 6. Click Start to back up the file(s). If the backup is successful, the message "Backup finished" appears. To back up from outside of the playback interface 1. Insert a USB storage device (such as a USB flash drive) into on...

Configuring Camera Settings 53 6 Configuring Camera Settings This chapter contains the following sections: • Adding a Camera on page 53 . • Configuring Camera Image Settings on page 55 . • Configuring Snapshot Settings on page 57 . • Configuring Encoding Settings on page 58 . • Configuring the Text ...

Performance Series Network Video Recorder User Guide 54 a. Click to select the found camera. b. Click Add to add the found device to the Added Device list. Note If the NVR fails to display the model name of a found device, click Device Search to rediscover the online devices. The model name should a...

Configuring Camera Settings 55 Configuring Camera Image Settings Note You can configure camera settings only if you have connected your IP cameras via a Private Protocol. If you have connected via a Private Protocol, then the Camera settings will be available. If you have connected your IP cameras v...

Configuring Camera Settings 57 • Outdoor: The white balance threshold is set to outdoor mode. Natural: The white balance threshold is set to natural mode. Street Lamp: The white balance threshold is set to street lamp mode. • Manual: You can manually set the gain for the red/blue channel. The value ...

Performance Series Network Video Recorder User Guide 58 Configuring Encoding Settings 1. Go to Main Menu  Setting  CAMERA  Encode  Encode Mode , the following window is displayed: Figure 6-4 Camera Encoding Settings Tab 2. On the Encode tab, in the Channel box, select the camera that you want to...

Configuring Camera Settings 59 Note After changing smart code, please reboot network camera and some network camera functions (such as IVS, ROI, SVC, lobby mode and etc.) becomes null. Please think twice before the operation. Resolution: Set the primary stream resolution to one of the following opti...

Performance Series Network Video Recorder User Guide 60 Figure 6-5 Camera Text Overlay Setting Tab 2. In the Channel box, select the camera that you want to configure. 3. To set the time display, next to Time Display , select the Monitor check box, and then click Setup . Drag the time display to the...

Performance Series Network Video Recorder User Guide 62 7 Configuring Network Settings This chapter contains the following sections: • Configuring TCP/IP Settings on page 62 . • Configuring Port Settings on page 63 . • Configuring Wireless Connection Settings on page 65 . • Configuring PPPoE Setting...

Configuring Network Settings 63 2. Click to edit the Ethernet card as shown in the following figure: Figure 7-2 Edit Ethernet Card 3. Select a net mode. 4. In the IP Version box, select IPv4 or IPv6 , depending on the Internet protocol that you want to use. 5. Select DHCP to assign the NVR with a dy...

Configuring Network Settings 65 Configuring Wireless Connection Settings Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323* 4/HEN321*4/HEN642*4/HEN643*4. To manage Wi-Fi connections 1. Go to Main Menu  Setting  NETWORK  WIFI , the following window is dis...

Performance Series Network Video Recorder User Guide 68 Figure 7-7 Network DDNS Settings Window 2. On the DDNS page, select the Enable check box to enable a DDNS network connection. 3. In the DDNS Type box, select the DDNS service that you want to use. 4. Depending on the DDNS Type you select, you m...

Configuring Network Settings 71 1. Go to Main Menu  Setting  NETWORK  Sync Time Right , the following window is displayed: Figure 7-10 Sync Time Right Settings Window 2. Select the Enable check box to enable Sync Time Right. 3. Next to the Enable check box, click Trusted Sites . 4. Click Add . 5....

Performance Series Network Video Recorder User Guide 74 3. Enable the auto register function in the NVR. The NVR should now be able to automatically register to the proxy server. Configuring Alarm Center Settings 1. Go to Main Menu  Setting  NETWORK  Alarm Center , the following window is display...

Configuring Event Settings 77 8 Configuring Event Settings This chapter contains the following sections: • Configuring Motion Detection Settings on page 79 . • Configuring Video Loss Settings on page 83 . • Configuring Video Tampering Settings on page 84 . • Configuring Scene Change Settings on page...

Configuring Event Settings 79 Note You also need to set the alarm recording period. Go to Storage  Schedule to configure the current channel for scheduled alarm recording. See Configuring the Video Recording Schedule on page 39. PTZ Activation: Select the check box to activate PTZ functions, and th...

Configuring Event Settings 81 6. By default, motion detection Region1 covers the whole screen. • To disable motion detection in part of the image, drag the mouse over the area of the image that you want to exclude. The areas not covered by red boxes are not sensitive to motion. • To change the thres...

Configuring Event Settings 83 2. On the Motion Detection tab, select the actions that you want the system to initiate when a motion detection event occurs: Anti-Dither : Set an anti-dither time. The value ranges from 5 to 600s. The anti-dither time refers to the alarm signal lasts time. It can be se...

Performance Series Network Video Recorder User Guide 84 Figure 8-6 Video Loss Configuration Tab 2. On the Video Loss tab, in the Channel box, select the channel (camera) for which you want to configure video loss detection settings. 3. Select the Enable check box to enable video loss detection for t...

Configuring Event Settings 85 2. On the Tampering tab, in the Channel box, select the channel (camera) for which you want to configure video tampering detection settings. 3. Select the Enable check box to enable video tampering detection for the selected channel. 4. To set the periods when video tam...

Performance Series Network Video Recorder User Guide 86 Configuring Smart Plan Settings Smart plan is a master switch for the intelligent analytics such as Face Detection and People Counting. The device intelligent functions can be valid after smart plan is enabled. Go to Main Menu  SETTING  EVENT...

Configuring Event Settings 87 Figure 8-10 HDD Abnormality Configuration Tab 1. On the HDD tab, in the Event Type box, select the event type that you want to configure settings for: No HDD , HDD Error , No Space . If you select the No Space event, you can specify how low the HDD space will get before...

Performance Series Network Video Recorder User Guide 88 Figure 8-11 Network Abnormality Configuration Tab 2. On the Network tab, in the Event Type box, select the event type for which you want to configure settings: Disconnect , IP Conflict , MAC Conflict . 3. Select the Enable check box to enable n...

Configuring Event Settings 89 Figure 8-12 Username Abnormality Configuration Tab 2. On the Username tab, in the Event Type box, select the event type for which you want to configure. 3. Select the Enable check box to enable username error detection for the selected event type. 4. Select the actions ...

Performance Series Network Video Recorder User Guide 90 Figure 8-13 IPC External Alarm Configuration Tab 2. On the IPC Ext tab, select the channel to configure the external alarm settings from the drop-down menu. 3. Select the Enable check box to enable alarm detection of the selected alarm input. 4...

Configuring Event Settings 91 Figure 8-15 Period Window a. Set up to six periods in the day when you want alarm detection for the selected alarm input to be active. b. Select the check box next to each configured period to enable it. c. To copy the settings to additional days, select the appropriate...

Performance Series Network Video Recorder User Guide 92 Note You also need to set the alarm recording period. Go to Storage  Schedule to configure the current channel for scheduled alarm recording. See Configuring the Video Recording Schedule on page 38 . PTZ Activation: Select the check box to act...

Configuring Event Settings 93 Go to Main Menu  SETTING  EVENT  ALARM  Local . Figure 8-17 Local Alarm Configuration Tab To configure local alarm inputs, follow the same steps as for configuring IPC External Alarm inputs, on page 89 . Configuring Network Alarm Inputs Network alarms are alarm sign...

Performance Series Network Video Recorder User Guide 94 Figure 8-19 Remote Alarm Configuration Tab To configure remote alarm input actions, follow the same steps as for configuring IPC External Alarm inputs event actions, see To set up alarm input event actions on page 91. Configuring Heat Map The h...

Configuring Event Settings 95 2. Select the Channel to configure for heat mapping from the drop-down menu and check the Enable check box. 3. To set the periods when heat mapping is active, next to Period , click Set , and then follow the steps listed in To set up motion detection periods on page 81 ...

Performance Series Network Video Recorder User Guide 96 Record Channel: Select the channel(s) that you want to record when the alarm is triggered. In the Delay box, specify the amount of time (10–300 s) to delay recording after a face detection event is triggered. Note You also need to set the alarm...

Performance Series Network Video Recorder User Guide 98 Log: Select the check box to enable logging of the audio detection event. Voice Prompts: Select the check box to enable the playing of a voice prompt audio file when an audio detection event is triggered. Use the File Name drop-down arrow to se...

Performance Series Network Video Recorder User Guide 100 Note You also need to set the alarm recording period. Go to Storage  Schedule to configure the current channel for scheduled alarm recording. See Configuring the Video Recording Schedule on page 38 . PTZ Activation: Select the check box to ac...

Configuring Event Settings 101 4. Click Apply to save your changes, and then click OK . Configuring POS Settings Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323* 4/HEN321*4/HEN642*4/HEN643*4. Use the POS settings screen to setup a connection to a point of...

Configuring Event Settings 103 POS Type Supported by NVR NVR supports the following types of POS: Table 8-1 POS Type Supported by NVR Area POS Brand POS Controlling Software North Eastern Europe Poland POSNET Thermal HD 2.01 PXE_Sender_ENG North Eastern Europe Bulgaria Mistral;Eltrade;Microinvest So...

Performance Series Network Video Recorder User Guide 104 9 Configuring Storage Settings This chapter contains the following sections: • Configuring the Basic Settings on page 104 . • Configuring the Recording Schedule on page 105 . • Configuring HDD Manager Settings on page 107 . • Configuring FTP S...

Configuring Storage Settings 105 Auto Delete Old Files : Select Never or Customized . If Customized is selected, in the Days Ago box, enter the amount of time to elapse before the files are automatically deleted. Configuring the Recording Schedule Configuring the Video Recording Schedule 1. Go to Ma...

Performance Series Network Video Recorder User Guide 108 Figure 9-4 HDD Manager Window Name: The HDD name. Physical Position : Indicates which hard drive slot the HDD currently occupies. Type: The HDD type (read-write or read-only). HDD Group: The HDD group that the hard drive belongs to. Status: Th...

Performance Series Network Video Recorder User Guide 110 Configuring HDD Advanced Settings Configuring Main Stream Settings Here, you can assign the main stream to a particular HDD group. 1. Go to Main Menu  SETTING  STORAGE  Advanced  Main Stream . Figure 9-6 Main Stream Storage Configuration T...

Configuring Storage Settings 111 Figure 9-7 Snapshot Storage Configuration Tab 2. You can set the HDD group for all channels or set each channel individually: • Select a HDD group from the drop-down Set All Channels menu. Click All to apply the parameter settings to all channels. • Select an HDD gro...

Configuring Storage Settings 113 Figure 9-10 Recording Storage Configuration Window 1. On the Record window, select the record types ( Auto , Manual , Off ) that you want to enable on each channel for both the main stream and secondary streams. 2. Under Snapshot , enable or disable snapshot recordin...

Performance Series Network Video Recorder User Guide 114 Figure 9-11 HDD Manual Detection Screen HDD Detection Reporting Hard Disk Drives detection results are compiled on the detect report screen for easy reference. 1. Go to Main Menu  SETTING  STORAGE  HDD Detect  Detect Report . Figure 9-12 H...

Configuring System Settings 115 10 Configuring System Settings This chapter contains the following sections: • Configuring General System Settings on page 115 . • Configuring Display Settings on page 119 . • Configuring RS232 Settings on page 122 . • Configuring PTZ Settings on page 123 . • Configur...

Performance Series Network Video Recorder User Guide 116 Figure 10-1 General Configuration Tab 2. On the General tab, configure the following settings: Device Name: Enter a device name for the NVR. Device No.: Enter a device number for the NVR. Language: Set the language of the user interface. Insta...

Configuring System Settings 117 Figure 10-2 Date and Time Configuration Tab 2. On the Date&Time tab, configure the following settings: Date Format: Select the date format that you want to use for the system time: YYYY MM DD , MM DD YYYY , or DD MM YYYY . Time Format: Select the time format that ...

Performance Series Network Video Recorder User Guide 118 To synchronize the system time with the Network Time Protocol (NTP) 1. Ensure that the NVR is connected to the Internet. 2. Go to Main Menu  SETTING  SYSTEM  GENERAL  Date&Time . 3. On the Date&Time tab, click to select the NTP che...

Configuring System Settings 119 Figure 10-4 Add Holidays Window 3. In the Holiday Name box, enter the name of the holiday that you want to add. 4. Set Repeat Mode to Once or Always. Note If you want the NVR to recognize a particular day of the week as a holiday year-round (for example, every Friday)...

Configuring System Settings 121 Configuring Tour Settings In a tour, the NVR cycles through different channel views. You can specify which views and cameras you want to appear in the tour. 1. Go to Main Menu  SETTING  SYSTEM  DISPLAY  Tour. Figure 10-6 Tour Configuration Tab 2. Select the monito...

Performance Series Network Video Recorder User Guide 122 7. Click Apply to save your settings. 8. If you want to save your settings and exit the SETTING menu, click OK . Configuring Custom Split Settings Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323* 4/...

Configuring System Settings 123 Figure 10-8 RS232 Configuration Window 2. Configure the following settings: Function: Select Console or Adapter , depending on the type of RS232 device that you have connected to the NVR. Baud Rate: Select a value between 1200 and 115200 . The default setting is 11520...

Performance Series Network Video Recorder User Guide 124 1. Go to Main Menu  SETTING  SYSTEM  Broadcast . Figure 10-9 Broadcast Configuration Window 2. Click Add Group to add a new broadcast group. Enter a Group Name and select the channels to be part of the group. 3. Click Save to save the group...

Configuring System Settings 125 Figure 10-10 Voice Prompt File Configuration Window 2. Click Add to add a new audio file for Voice Prompts. You must have a connected USB device with audio files saved to it. 3. Double-click on folders to navigate to the new voice prompt file, select the check box for...

Performance Series Network Video Recorder User Guide 126 Figure 10-11 Voice Prompt Schedule Configuration Window 4. Click Apply to save your settings. 5. If you want to save your settings and exit the SETTING menu, click OK . Configuring Account Settings You can add, edit, or delete user accounts. B...

Performance Series Network Video Recorder User Guide 128 Note By default, the user group is set up to allow a new user to monitor live video from all cameras, play back recorded video from all cameras, control PTZ cameras, view information, manually control the NVR, back up files, and adjust color s...

Configuring System Settings 129 Figure 10-14 Group Configuration Tab 2. On the Group tab, click Add Group . 3. On the Add Group page, enter a name for the group in the Group Name box, enter a description of the group in the Memo box, and then assign user permissions on the Authority tabs. 4. Click S...

Performance Series Network Video Recorder User Guide 130 In case that the admin password is lost or forgotten, you can setup security questions for the admin account that can be answered if the password is ever forgotten. 1. Go to Main Menu  SETTING  SYSTEM  ACCOUNT  Secure Question . Figure 10-...

Configuring System Settings 131 The configuration for ONVIF User is very similar to the configuration for User , see Managing User Accounts and Groups on page 126 for more information. Configuring Security Settings To allow specific sites to access the NVR 1. Go to Main Menu  SETTING  SYSTEM  Sec...

Configuring System Settings 133 To export a system configuration 1. Go to Main Menu  SETTING  SYSTEM  IMP/EXP . 2. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the NVR. The Find USB device dialog box opens. Figure 10-19 Find USB Device Window 3. In the Find...

Performance Series Network Video Recorder User Guide 134 4. Restart the NVR to apply the new settings. To format an external USB storage device 1. Go to Main Menu  SETTING  SYSTEM  IMP/EXP. 2. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the NVR. The Find U...

Configuring System Settings 135 3. Click Apply to save your settings. 4. If you want to save your settings and exit the SETTING menu, click OK . Note To return the NVR to its factory default settings, click Factory Reset . Upgrading the NVR You can upgrade the system firmware locally at the NVR. 1. ...

Viewing Information 137 11 Viewing Information This chapter contains the following sections: • Viewing System Information , on page 137 • Viewing Event Information , on page 140 • Viewing Network Information , on page 141 • Viewing Log Information , on page 144 Viewing System Information In the syst...

Performance Series Network Video Recorder User Guide 138 x indicates there is an error. - indicates that there is no HDD. ? indicates that a HDD is damaged. Device Name: Shows the name you have given the device. Physical Position: Describes the hard drive bay where the hard drive is installed. Type ...

Viewing Information 139 Figure 11-3 Recording Information Window On the Record Info page, you can view the device name as well as the start and end times for recorded video. Viewing Data Stream Information Go to Main Menu  INFO  SYSTEM  BPS . Figure 11-4 BPS Information Window On the BPS page, yo...

Performance Series Network Video Recorder User Guide 140 Figure 11-5 Version Information Window On the VERSION page, you can view the number of channels, number of alarm inputs and outputs, system version number, build date, web and ONVIF versions, and serial number. Viewing Event Information Viewin...

Viewing Information 141 Viewing Heat Map Information Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323* 4/HEN321*4/HEN642*4/HEN643*4. Go to Main Menu  INFO  EVENT  Heat Map . Figure 11-7 Heat Map Information Window On the Heat Map page, you can search an...

Performance Series Network Video Recorder User Guide 142 Figure 11-8 Viewing Online Users Note Every five seconds, the NVR system detects newly added or dropped users, and updates the list of online users. To block an online user 1. Go to Main Menu  INFO  NETWORK  ONLINE USERS . 2. Click the Bloc...

Viewing Information 143 Figure 11-9 Viewing Network Load On the Load page, you can view the network device name, MAC address, status ( Succeed or Failed ), device IP address, network type, the maximum transmission unit (MTU), send speed, and receive speed. Viewing Network Test Information 1. Go to M...

Performance Series Network Video Recorder User Guide 144 3. Insert a USB storage device (such as a USB flash drive) into one of the USB ports on the NVR. 4. On the Test page, under Network Sniffer Packet Backup , click Refresh . The connected USB storage device should appear in the Device Name box. ...

Performance Series Network Video Recorder User Guide 146 12 Web Client Operation This chapter describes how to access Honeywell’s Performance Series Network Video Recorder remotely using a browser-based web client. This chapter is intended for remote users of the NVRs. Logging In This chapter includ...

Performance Series Network Video Recorder User Guide 150 Figure 12-8 Web Service Login Window 6. Enter your username and password, then click Login . A message pops up asking if you want to install controls. Figure 12-9 Controls Installation Popup Message 7. Click the message and the following messa...

Web Client Operation 151 Figure 12-12 Main Window Section 1: Function Buttons Figure 12-13 Main Window Function Tabs There are six function tabs: • Preview : You are currently in the Preview (Live) mode, where you can see all these tabs. • Playback : See Playback on page 228 • Smart Play : See Using...

Performance Series Network Video Recorder User Guide 152 Section 2: Monitor Channels and Function Buttons Figure 12-14 Monitor Channels Section and Function Buttons Monitor Channels The Monitor Channels section displays monitor channels that are successfully connected to the NVR. Left-click to selec...

Performance Series Network Video Recorder User Guide 154 Figure 12-19 Local Play - Select a File Interface 2. Select a file, then click Open . A media player opens and plays the selected video. Section 3: PTZ Control Panel, Image and Alarm Configuration Panels PTZ Control Panel See Controlling PTZ C...

Web Client Operation 155 Vertical Synchronization Click to configure vertical synchronization. Single-channel Window Click to switch to single channel viewing. Multi-channel Windows Click to switch to different viewing window configurations. Custom Split Select the window split mode that you set in ...

Web Client Operation 157 Fisheye Mode Click this button to change the camera display mode to Fisheye mode. This display mode is only supported by fisheye cameras. See your Fisheye camera manual for more information. Digital Zoom Click this button and then left drag the mouse in the zone to zoom in. ...

Performance Series Network Video Recorder User Guide 158 Adjusts the monitor’s video hue. Adjusts the monitor’s video hue. To return the NVR system to default settings, click Reset . Note All of these configurations apply to the Web Viewer only. Information Version 1. Click Info to see the Info menu...

Web Client Operation 159 Figure 12-24 Log Configuration Interface Table 12-5 Log Configurations Configuration Description Start Time Set a start time for the log. End Time Set an end time for the log. Type Select from System , Config Operation , Storage , Alarm , Record Operation , Account , Clear L...

Web Client Operation 161 Figure 12-27 HDD Interface 2. Refer to the following table to interpret the HDD information: Table 12-6 HDD Information Device Name Shows the name you have given the device. Physical Position Describes the hard drive bay where the hard drive is installed. Free Space Indicate...

Performance Series Network Video Recorder User Guide 162 Camera Setup You can add IP cameras to the NVR either by automatically discovering and adding the camera or by manually entering the camera details to add the camera. Adding a Camera by Searching 1. In the Setup tab, go to IMAGE  Registration...

Web Client Operation 163 Figure 12-29 Manually Adding a Camera Window Table 12-7 Manual Add Parameter Function Manufacturer Select the manufacturer that applies to your camera from the list. IP Address Enter the IP address for the camera. TCP Port Enter the TCP port for the camera. (Optional) Userna...

Performance Series Network Video Recorder User Guide 168 Table 12-10 Snapshot Settings Setting Description Channel Select a channel. Mode Select from two modes: Timing (scheduled) and Trigger . Timing : the snapshot is available during the period you specify. Trigger : the snapshot is available only...

Performance Series Network Video Recorder User Guide 170 Figure 12-35 Camera Name Configuration Interface 2. Click the text box of the channel that you want to rename and enter the new channel name. Camera Name: Select it to change the channel name of IPC via NVR. Local: Select it to change the chan...

Performance Series Network Video Recorder User Guide 172 Note For the IPv6 version IP address, the Preferred DNS and Alternate DNS shall be no more the 128 digits. They also cannot be left blank. Configuring the Ports Go to SETUP  NETWORK  PORT  PORT . Make any changes to the Port settings, as ne...

Web Client Operation 173 Configuring HTTPS With these settings, you can ensure that the PC successfully logs in through HTTPS to guarantee communication data security. This reliable and stable technology can secure user information and device safety. Figure 12-39 HTTPS Configuration Interface Note I...

Web Client Operation 177 Figure 12-47 Certificate Import - Confirmation Message Viewing and Setting the HTTPS Port Go to SETUP  NETWORK  Port . Figure 12-48 Port Interface Login Configurations 1. Open the browser, then enter https://xx.xx.xx.xx:port , where xx.xx.xx.xx is your device’s IP or domai...

Performance Series Network Video Recorder User Guide 178 Figure 12-49 Wifi Configuration Interface 2. Click to enable Wifi . 3. Double-click the name of a wireless device to connect to it. 4. Click OK to save your settings. Note Click Refresh to update the list of wireless network information. Confi...

Web Client Operation 179 Figure 12-50 3G Configuration Interface Table 12-14 3G Configurations Configuration Description WLAN Type Select a 3G network type to distinguish this 3G module from different ISPs. Choose from WCDMA, CDMA1x, for example. APN & Dial No. APN and the Dial No. are important...

Performance Series Network Video Recorder User Guide 180 Figure 12-51 Mobile Setup Configuration Interface Activate/deactivate 3G connected phones or mobile phones, or the phone you configured to get alarm messages. Configuring PPPoE 1. Click PPPoE under NETWORK to open the PPPoE configuration inter...

Web Client Operation 181 Configuring DDNS Use DDNS to connect the various servers so that you can access the system through the server. 1. Go to the corresponding service website to apply for a domain name. 2. Access the system through that domain name. Note This works even if your IP address has ch...

Web Client Operation 183 Port number: 80 Domain name: There are two modes: Default domain name and customized domain name. Except for the default domain name registration, you can also use a customized domain name. After you have successfully registered a domain name, you can log in using it instead...

Performance Series Network Video Recorder User Guide 184 3. Select IPv4 or IPv6 from the drop-down menu. This option is not available if MAC Address was selected in step 2. 4. Enter the IP address or MAC address in the address field (depending on what option you selected in step 2). 5. Click OK . Co...

Web Client Operation 185 Subject Enter an email subject. You can use up to 32 letters or numbers. Attachment Click to enable so that a snapshot can be attached to the email. Receiver Enter the receiver’s email address. You can enter up to 3 email boxes. You can use SSL or TSL email boxes. Interval T...

Performance Series Network Video Recorder User Guide 186 Figure 12-56 UPnP Configuration Interface 2. Configure the following settings: Enable Click to enable or disable UPnP. LAN IP Enter the NVR’s IP address from the TCP/IP page. WAN IP Enter the router’s IP address. 3. (Optional) Edit a mapping r...

Performance Series Network Video Recorder User Guide 190 4. Use the mobile device’s camera to view the QR code on the P2P screen. 5. The HonView Touch app will automatically download the NVR information and establish a connection. Configuring Switch Settings Note This function is only available for ...

Performance Series Network Video Recorder User Guide 194 Message Select the check box to send a text message when motion events are detected. Go to Network  3G  Mobile to configure messaging settings. Log Select the check box to enable logging of motion detected events. Video Loss Detection Config...

Web Client Operation 195 Figure 12-65 Camera Tampering Configuration Interface The configuration for Camera Tampering Detection is very similar to the configuration for Motion Detection . Please see Motion Detection Configurations on page 190 for more information. Camera Scene Change Configurations ...

Performance Series Network Video Recorder User Guide 196 The configuration for Camera Scene Change Detection is very similar to the configuration for Motion Detection . Please see Motion Detection Configurations on page 190 for more information. Configuring Face Detection The face detection feature ...

Web Client Operation 199 7. In the Direction field, select the direction of people counting. You can select A->B or B->A, the arrow direction always means the entrance direction. 8. Enter the number of people that are allowed to enter and exit in the Enter No. and Exit No. fields. Enter the nu...

Performance Series Network Video Recorder User Guide 200 • Sensitivity refers to the audio recognition sensitivity (as a percentage). Moving the Sensitivity slider to a higher sensitivity setting increases the audio detection sensitivity which will detect more events. • Threshold is the intensity ch...

Web Client Operation 205 Figure 12-75 WEB - Alarm Output Configuration Interface 2. Click to enable the alarm output for each alarm. Select from Auto , Manual , or Stop , and Status. 3. Click OK to save these settings. Configuring for Abnormalities Click Abnormality under EVENT to open the Abnormali...

Web Client Operation 207 Voice Prompts Select the check box to enable the playing of a voice prompt audio file when the alarm is detected. Use the File Name drop-down list to select the audio file to play when the alarm is detected. Show Message Click to enable a pop-up message on your local host PC...

Web Client Operation 209 Configuring Storage Configuring Basic Go to SETUP  STORAGE  BASIC , the following window is displayed: Figure 12-81 Configuring Basic HDD Full: Set to Overwrite to continue recording over old data when the HDD is full. Set to Stop Record to stop recording when the HDD is f...

Web Client Operation 211 Select channels to which to copy the current configurations, then click OK . 2. Click Setup . The Setup configuration interface opens. Figure 12-83 Set Configuration Interface 3. Configure the schedule, then click OK . Table 12-24 Schedule Configurations Configuration Descri...

Performance Series Network Video Recorder User Guide 212 Figure 12-84 HDD Manager Interface The HDD Manager interface shows HDD information. You can also configure read-only, read- write, redundancy (if there is more than one HDD), and format settings. Configuring FTP FTP allows you to configure set...

Web Client Operation 213 Port Enter the Port number for the server. Username Enter the user name for logging into the server. Password Enter the password for logging into the server. Anonymous Click to enable/disable anonymously logging into the server. Remote Directory When the remote directory is ...

Performance Series Network Video Recorder User Guide 214 Table 12-26 Recording Storage Interface Setting Description Channel See the channel numbers, including the maximum number of channels. Auto Select Auto , and the system enables the automatic recording function as you set it in the Recording Sc...

Web Client Operation 215 Configuring System Settings General Settings Click General under SETTING to open the General settings configuration interface. Update the general settings as required and click OK to save the settings. Figure 12-89 General Settings Interface Table 12-27 General Settings Conf...

Performance Series Network Video Recorder User Guide 216 Figure 12-90 Date & Time Configuration Interface Table 12-28 Date & Time Configurations Configuration Description Date Format Select the date format from the drop-down list. Time Format Select from either 24 hour or 12 hour . Date Sepa...

Web Client Operation 219 Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323* 4/HEN321*4/HEN642*4/HEN643*4. In the Custom Split interface, you can configure a customized split screen display. 1. Click the Custom Split tab in the DISPLAY configuration interfac...

Web Client Operation 221 PTZ Type Select Remote for the PTZ type. A remotely connected IP camera is connected through the network. Configuring Voice Prompt Settings Voice prompt files can be used as alarm audio and can be set as actions when events are triggered. Managing Voice Prompt Files 1. Click...

Web Client Operation 225 Figure 12-103 Modify Group Configuration Interface 2. Modify the Group privileges, then click OK to save the changes. ONVIF User You can add, edit, or delete ONVIF user accounts. Go to SETUP  SYSTEM  ACCOUNT  ONVIF User , the following window is displayed: Figure 12-104 O...

Performance Series Network Video Recorder User Guide 226 Figure 12-105 Security Configuration Interface 2. Click to enable Trusted Sites , and only the listed IP addresses can access the NVR. OR Click to enable Blocked Sites , and the listed IP addresses can NOT access the NVR. Adding Trusted or Blo...

Performance Series Network Video Recorder User Guide 228 Figure 12-109 Upgrade Interface 1. Click Browse , then click to select the upgrade file. 2. Click Upgrade to begin the update. The file name will end with .bin . Note During the upgrade process, do not unplug the power cable, network cable, or...

Web Client Operation 231 Playing Back Slices Note This function is only available for HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323* 4/HEN321*4/HEN642*4/HEN643*4. For the large recording file, you can use the slice playback function to play the same file in several sections at the same time. I...

Performance Series Network Video Recorder User Guide 232 When you play back video record, you can mark the video record when there is important information. After the playback, you can search the corresponding record by time or the mark key words and then play it. It is very easy for you to get the ...

Web Client Operation 233 Note Usually, system can playbacks previous N seconds record if there is such kind of record file. Otherwise, system playbacks from the previous X seconds when there is such as kind of record. Mark Manager Click on the Mark List ( Figure 12-115 ) and the following window is ...

Performance Series Network Video Recorder User Guide 234 The Download button becomes the Stop button, and it indicates the downloading progress (in a percentage). Go to your default Saved Path file to view the downloaded files. See Configuring the Save Path on page 169 . Loading More Click More (see...

Web Client Operation 235 The Smart Player can be used to search for video related to analytics type events, such as face detection. 1. Click the SMART PLAY tab at the top of the web client interface. The Smart Player interface opens. Figure 12-118 Smart Player Options 2. Select the type of event to ...

Performance Series Network Video Recorder User Guide 238 13 Troubleshooting The following section describes possible problems and solutions. Refer to these troubleshooting steps before calling Technical Support. If you still require assistance, call Honeywell Technical Support at 1-800-323-4576 (Nor...

Performance Series Network Video Recorder User Guide 240 • Check the alarm cable connections. • Make sure that the NVR is running the latest firmware. Problem: Alarm function is null. • Make sure that the alarm settings are correctly configured. • Check the alarm cable connections. • Check that you ...

Appendix A 241 14 Appendix A Connecting Alarm Input/Outputs This appendix contains the following sections: • Before Connecting Alarm Inputs and Outputs , on page 241 • Alarm Input and Output Rear Panel Connections , on page 241 • Guidelines for Connecting Local Alarm Input Ports , on page 242 • Guid...

Appendix B 243 15 Appendix B Installing Hard Drives The appendix contains the following sections: • Installing Hard Drives , on page 243 • List of Compatible SATA HDDs , on page 251 • List of Compatible Portable HDDs , on page 253 Note Field retrofitting of the HDD storage with an incompatible HDD c...

Performance Series Network Video Recorder User Guide 244 Note The procedure for installing a hard drive is different depending on what NVR unit you have. Check the model number of your NVR and make sure that you refer to the section that applies to your NVR unit: • Installing a HDD on HEN081*4/HEN16...

Appendix B 249 Figure 15-15 Placing the HDD 4. Fasten the screws to firmly attach the HDD to the NVR housing. 5. Connect the HDD data cable to the main board and the HDD port respectively. 6. Loosen the power cable from the chassis and connect another end of the power cable to the HDD port. Figure 1...

Appendix B 253 Western Digital WD RE series WD4000FYYZ 4T Western Digital WD WD2000F9YZ 2T Western Digital WD WD3000F9YZ 3T Western Digital WD WD4002FYYZ 4T Western Digital WD WD6002FRYZ 6T Western Digital WD WD8002FRYZ 8T HITACHI Ultrastar series HUS724030ALA640 3T HITACHI Ultrastar series HUS72606...

Performance Series Network Video Recorder User Guide 254 16 Appendix C MAXPRO ® Cloud This appendix contains the following section: Configuring for MAXPRO Cloud Mode , on page 254 Configuring for MAXPRO Cloud Mode These cloud-ready devices can be standalone devices or can easily be connected to Hone...

Performance Series Network Video Recorder User Guide 256 17 Appendix D Specifications Table 17-1 Specifications HEN081*4/HEN162*4/HEN163*4/HEN161*4/HEN322*4/HEN323*4/HEN321*4/HEN6 42*4/HEN643*4 System Main Processor Quad-core embedded processor Operating System Embedded LINUX Audio and Video IP Came...