Page 3 - Contents
Contents XP-960 User's Guide.................................................................................................................................. 13 Product Basics ..............................................................................................................................
Page 14 - Using the Control Panel
Product Basics See these sections to learn about the basic features of your product. Using the Control PanelProduct Parts LocationsThe Power Off and Sleep TimersEpson Connect Solutions for Smartphones, Tablets, and MoreUsing AirPrintUsing Google Cloud PrintUsing the Mopria Print Service Using the Co...
Page 15 - Control Panel Buttons and Lights; Output Tray
Control Panel Buttons and Lights 1 The power button and the power light 2 The home button 3 The LCD screen 4 The up and down arrow buttons (you can also scroll by swiping up and down on the LCD screenwith your finger) 5 The Output Tray button 6 The Back button 7 The Start button Parent topic: Using ...
Page 16 - Using the LCD Screen; Help; Adjusting Control Panel Position
Using the LCD Screen 1 Displays the screen name 2 Displays network status; tap the icons to check the current status 3 Tap the arrows to display other features or menus To view a list of the icons and a description of their use, select Help > Icon List . Parent topic: Using the Control Panel Adju...
Page 17 - Changing LCD Screen Language; Turning Off Control Panel Sounds; Turning Off Auto Selection Mode
Note: The control panel rises and the output tray slides out automatically when printing starts. Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Setup . 3. Scroll down and select ...
Page 18 - Turning Off the Document Alert
2. Select Setup . 3. Select Guide Functions . 4. Select Auto Selection Mode . 5. Turn off the desired options displayed on the screen. 6. Press the home button to exit. Parent topic: Using the Control Panel Turning Off the Document Alert The Document Alert warns you that an original has been left on...
Page 19 - Turning On Quiet Mode; Setup; Product Parts Locations
Turning On Quiet Mode You can reduce the noise the product makes by turning on the Quiet Mode option. Note: Turning on this setting may reduce print speed. 1. Press the home button, if necessary. 2. Select Setup . 3. Select Printer Setup . 4. Select Quiet Mode . 5. Select the On setting. 6. Press th...
Page 22 - Product Parts - Front
Product Parts - Front 1 Control panel 2 Output tray 3 Cassette 1 (upper cassette) 4 Cassette 2 (lower cassette) 5 Front cover (attached to Cassette 2) 6 Cassette edge guides Parent topic: Product Parts Locations 22
Page 23 - Product Parts - Inside; LAN
Product Parts - Inside 1 Scanner unit 2 Print head/ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back 1 AC inlet 2 Rear cover 3 LAN port 4 USB port 23
Page 24 - The Power Off and Sleep Timers; Changing the Power Off Timer Setting From the Control Panel; Printer Setup; Power Off Timer
Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You canadjust the time period before power management, but increasing the time reduces the product's energyefficiency. Changing the Po...
Page 25 - Changing the Sleep Timer Setting From the Control Panel
You see this screen: 5. Press the up or down arrow button to select the length of time after which you want the product toautomatically turn off when it is not in use. 6. Press the home button to exit. Parent topic: The Power Off and Sleep Timers Changing the Sleep Timer Setting From the Control Pan...
Page 26 - Sleep Timer
You see this screen: 4. Press the up or down arrow button to select Sleep Timer . You see this screen: 5. Press the up or down arrow button to select the time period you want before the product goes tosleep. 6. Press the home button to exit. Parent topic: The Power Off and Sleep Timers 26
Page 27 - Changing the Power and Sleep Timer Settings - Windows; Printer Settings; Maintenance; Printer and Option Information
Changing the Power and Sleep Timer Settings - Windows You can use the printer software to change the time period before the product enters sleep mode orturns off automatically. 1. Make sure your product is turned on. 2. Access the Windows Desktop and right-click the product icon in the Windows taskb...
Page 28 - Changing the Power and Sleep Timer Settings - OS X
7. Click Send . 8. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 9. Click Send . 10. Click OK to close the open program windows. Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - OS X You can use the printer soft...
Page 29 - Apply; Epson Connect Solutions for Smartphones, Tablets, and More; Using Epson Email Print; Related topics
4. Select the length of time after which you want the product to automatically turn off when it is not inuse as the Power Off Timer setting. 5. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 6. Click Apply . 7. Close the Printer Settings window. Parent t...
Page 30 - Using the Epson iPrint Mobile App; Using Epson Remote Print; Using Epson Scan to Cloud
Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrintMobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wirelessnetwork. You can even scan and save a file on your device, send it as an...
Page 31 - Using AirPrint
1. Set up your product for network scanning. See the link below. 2. Visit epson.com/connect for instructions on registering an account and your product with Epson Connect. 3. After registering, sign in to the Epson Connect web page with the email address and password youselected. 4. Select Destinati...
Page 32 - Using Google Cloud Print
Related topics Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You canalso print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing. ...
Page 33 - Setting Up Google Cloud Print on a Chromebook
Related tasks Printing a Network Status SheetAccessing the Web Config Utility Related topics Wi-Fi or Wired Networking Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See t...
Page 34 - Using the Mopria Print Service
Your product is now linked to your Google Account and can be accessed from any Chromebook,iPhone, or Android phone with Internet access. For more information on using Google Cloud Print,visit Epson Support . Parent topic: Using Google Cloud Print Related topics Wi-Fi or Wired Networking Using the Mo...
Page 35 - Wi-Fi Infrastructure Mode Setup
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Wired Network SetupPrinting a Network Status SheetChanging or Updating Network Connections Wi-Fi Infrastructure Mode Setup Yo...
Page 36 - Selecting Wireless Network Settings From the Control Panel
2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless ...
Page 37 - Other Networks
You see this screen: 5. Select Wi-Fi Setup Wizard . Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 6. Select the name ...
Page 39 - Network; Related tasks; Wi-Fi Direct Mode Setup
If the network connection is successful, a Wi-Fi antenna icon with blue connection bars is displayedin the Network area on the right-hand side of the LCD screen. Parent topic: Wi-Fi Infrastructure Mode Setup Related tasks Changing a Wi-Fi Connection to a Wired Network Connection Wi-Fi Direct Mode Se...
Page 40 - Enabling Wi-Fi Direct Mode
1 Epson product 2 Computer with a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices. When operating in this mode,your product displays an ...
Page 41 - Connection Setup; Change Password; OK
You see this screen: 6. Select Connection Setup . 7. Select Change Password and select OK . Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the password. 41
Page 42 - Done
8. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the touch screen buttons repeatedly to scroll through characters. • Press or to move the cursor. • Press 1 Symb. to enter symbols. • Press to delete the previous character. 9. Pre...
Page 43 - Using WPS to Connect to a Network
10. Scroll down to view the SSID (Wi-Fi network name) and password. 11. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 12. Press the home button to exit. You see either an AP or Direct Wi-Fi symbol on the LCD s...
Page 45 - Wired Network Setup
Wired Network Setup You can set up your product to communicate with your computer over a wired network by connecting it tothe router or hub using an Ethernet cable. 1 Epson product 2 Ethernet cable 3 Ethernet hub 4 Computers with a wired network interfaces 5 Router 6 Internet Parent topic: Wi-Fi or ...
Page 46 - Printing a Network Status Sheet; Changing or Updating Network Connections; Accessing the Web Config Utility
Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may haveusing your product on a network. 1. Press the home button, if necessary. 2. Select Network . 3. Select See Connection Details . 4. Select Details . 5. Scroll down and sel...
Page 47 - Changing a USB Connection to a Wi-Fi Connection
3. On a computer or other device connected to the same network as your product, open a webbrowser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options. Parent topic: Changing or Updating Network Connections Changing a USB Connection to a Wi-Fi Co...
Page 48 - Connecting to a New Wi-Fi Router; Windows; Disabling Wi-Fi Features; Network Settings
Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update yourproduct's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your route...
Page 49 - Yes
You see this screen: 5. Scroll down and select Disable Wi-Fi . 6. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 49
Page 50 - Loading Paper; Loading Paper in Cassette 1 (Upper Cassette)
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in Cassette 1 (Upper Cassette)Loading Paper in Cassette 2 (Lower Cassette)Loading Paper in the Rear Paper Feed SlotLoading EnvelopesSelecting the Paper Settings for Each Source - Control PanelPrinting on T...
Page 53 - Related references
8. Keep the cassette flat as you insert it until the left and right arrow marks on the tray and product lineup. Note: The output tray opens automatically when you print. Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the...
Page 54 - Loading Paper in Cassette 2 (Lower Cassette)
Loading Paper in the Rear Paper Feed SlotLoading Envelopes Loading Paper in Cassette 2 (Lower Cassette) You can load paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]). Note: Do not remove or insert the paper cassette while the product is operating. 1. Close th...
Page 58 - Loading Paper in the Rear Paper Feed Slot
• Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of the cassette. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Cap...
Page 60 - Button Press
4. Slide the edge guides outward. 5. Do one of the following: • Load a single sheet of paper or thick media, printable side up and short edge first, in the center of the rear paper feed slot until you hear a beep. Slide the edge guides against the paper, but not tootightly. Note: If the Button Press...
Page 61 - Start
• Load an envelope, short edge first with the flap facing down and to the left, in the center of the rear paper feed slot until you hear a beep. Slide the edge guides against the envelope, but not tootightly. 6. When you are ready to print, press the Start button. Note: The output tray opens automat...
Page 63 - Loading Envelopes
• You can load hole-punched paper with holes on either side, but you may need to adjust the margins in your print file to avoid printing over the holes. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading CapacityPaper or Me...
Page 66 - Selecting the Paper Settings for Each Source - Control Panel
7. Keep the cassette flat as you insert it. Note: The output tray opens automatically when you print. Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while theproduct is operating. 8. If prompted by the product's LCD screen, se...
Page 68 - Printing on Thick Paper; Turning Off the Paper Setting Alert
Printing on Thick Paper If ink smears when you print on thick paper, you can select the Thick Paper setting to improve printquality. Printing is slower with this setting. 1. Press the home button, if necessary. 2. Select Setup . 3. Select Printer Setup . You see this screen: 4. Select Thick Paper . ...
Page 69 - Paper Loading Capacity; Paper type
You see this screen: 4. Select Paper Setting Alert . 5. Select Off . 6. Press the home button to exit. Parent topic: Loading Paper Paper Loading Capacity Load one sheet of paper or one envelope at a time in the rear paper feed slot. See the table here for theloading capacity of the paper cassettes. ...
Page 70 - Available Epson Papers
Paper type Load up to this many sheets Cassette 2 (lower cassette) Cassette 1 (upper cassette) Epson Premium Presentation 20 sheets — Paper Matte Epson Ultra Premium PresentationPaper Matte Epson Photo Paper Glossy 20 sheets 20 sheets Epson Premium Photo PaperGlossy Epson Ultra Premium Photo PaperGl...
Page 73 - Borderless Paper Type Compatibility
Paper Type Size Part number Sheet count Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches S041153 10 paper [216 × 279 mm]) Epson Velvet Fine Art Paper Letter (8.5 × 11 inches S041636 20 [216 × 279 mm]) Parent topic: Loading Paper Borderless Paper Type Compatibility You can print borderless ph...
Page 74 - Paper or Media Type Settings - Control Panel; Paper or Media Type Settings - Printer Software
Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Gl...
Page 76 - Placing Originals on the Product; Placing Originals on the Scanner Glass
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the S...
Page 79 - Copying; Copying Documents or Photos; Copy
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying and Restoring Photos Related tasks Copying onto a CD/DVD Copying Documents or Photos You can copy documents or photos o...
Page 80 - Paper Type Settings - Copying
5. To print more than one copy, press the + or – button to select the number (up to 99). 6. Select Color or B&W . 7. Scroll down to view and change additional copy settings, if necessary. 8. When you are ready to copy, press the Start button. Note: To cancel copying, select Cancel . Paper Type S...
Page 81 - Paper Size Settings - Copying; Copying Options
Paper type loaded Paper Type setting Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Velvet Fine Art Paper Velvet Fine ...
Page 84 - Copying and Restoring Photos
Copying and Restoring Photos You can restore the colors in faded photos as you copy them. 1. Load photo paper in the product. 2. Press the home button, if necessary. 3. Select More Functions . 4. Select Copy/Restore Photos . 5. Select On . 6. Place up to two original photos on the product. Note: Vie...
Page 85 - Edit; Cancel
• To crop or zoom into your photo, select Edit > Crop/Zoom and press the icons displayed on the LCD screen to crop your image. 11. When you are ready to print, press the Start button. Note: To cancel copying, select Cancel . Parent topic: Copying Related references Paper Loading CapacityAvailable...
Page 86 - Enable automatic checking; Printing with Windows; Selecting Basic Print Settings - Windows; Print
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If...
Page 90 - Page Order; Selecting Double-sided Printing Settings - Windows
Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page lay...
Page 91 - Settings
2. Click the Settings button. You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 91
Page 92 - Binding Edge Options
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return ...
Page 94 - Selecting Additional Layout and Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the MoreOptions tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these s...
Page 99 - Selecting a Printing Preset - Windows; Main; More Options; Printing Presets
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main orMore Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Pri...
Page 100 - Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to controlyour printing presets. 4. To choose a preset for printing, select it. 5. Click OK . Parent topic: Printing with...
Page 101 - Extended Settings
You see the maintenance options: 4. Click the Extended Settings button. 101
Page 103 - Printing Your Document or Photo - Windows
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during pri...
Page 105 - Print Queue; Consumables Status; Selecting Default Print Settings - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprinting and check ink cartridge status. • To cancel printing, click Cancel . • To see print jobs waiting to print, click Print Queue . • To check ink status, click Co...
Page 106 - Changing the Language of the Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the Pr...
Page 107 - Changing Automatic Update Options; Software Update Settings
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Def...
Page 108 - Check every; Never; Printing with OS X
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you ...
Page 109 - Selecting Basic Print Settings - OS X
Selecting Double-sided Printing Settings - OS XManaging Color - OS XSelecting Printing Preferences - OS XPrinting Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open ...
Page 110 - Copies; Pages
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for th...
Page 111 - Paper Size; Orientation; Page Setup; Print Settings
6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on...
Page 114 - Selecting Page Setup Settings - OS X
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings tocontrol printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you sel...
Page 115 - Selecting Print Layout Options - OS X
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing with OS X Related references Borderless Paper Type Compatibility Selecting Print Layout Options - OS X You can select a variety of lay...
Page 116 - Selecting Double-sided Printing Settings - OS X; Two-sided Printing Settings
Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the p...
Page 117 - Document Type; Double-sided Printing Options and Adjustments - OS X; Output Settings
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test th...
Page 118 - Increased Ink Drying Time; Managing Color - OS X; Color Matching
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper befo...
Page 120 - Selecting Printing Preferences - OS X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness , Contrast , Saturation , and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Re...
Page 122 - Warning Notifications; Printing Your Document or Photo - OS X
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software ...
Page 123 - Cancelling Printing Using a Product Button
Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cance...
Page 124 - Starting a Scan; Starting a Scan Using the Product Control Panel; Scan
Scanning You can scan original documents or photos and save them as digital files. Starting a ScanSelecting Epson Scan SettingsScanning with OS X Using Image CaptureScanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning ...
Page 125 - Scan to Memory Card
The scan options are displayed: 4. Scroll up or down to view additional scan options, then select the one you want. • Scan to Memory Card saves your scan file on a memory card and lets you select the file format, quality, and other settings. • Scan to Cloud sends your scanned files to a destination ...
Page 127 - Starting a Scan Using the Epson Scan Icon
Scan to Memory Card Available options Description setting Resolution 200 dpi 200 dpi : for e-mailing or posting on the web 300 dpi 300 dpi : for printing or OCR 600 dpi 600 dpi : for highest quality printing Document Orientation Portrait Specifies the orientation of youroriginals Landscape Parent to...
Page 130 - Starting a Scan from a Scanning Program
Starting a Scan from a Scanning Program You can start Epson Scan from a TWAIN-compliant scanning program to select scan settings, scan, andopen the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help forinstructions.) 130
Page 132 - Scan Modes; Full Auto Mode
Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan ModesS...
Page 133 - Selecting the Scan Mode; Scanning in Full Auto Mode
Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the EpsonScan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto ModeScanning in Home ModeScanning in Office Mo...
Page 135 - Customize; File Save Settings
2. To select image adjustment options or change your scanned file settings, click Customize , select the settings you want, and click OK . • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings . ...
Page 136 - Scanning in Home Mode
Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restore...
Page 137 - Photograph; Art; Image Type
You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art . 3. Select the Image Type setting that matches your original. 137
Page 139 - Selecting a Scan Area - Home Mode
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can selectthe entire image area or a portion of it. You can even select multiple scan areas to create multiplescanned images of different areas (Normal Preview mode only). You...
Page 140 - Thumbnail preview
1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview : Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite cornerto create a marquee (dotted ...
Page 141 - Normal preview
• Normal preview : Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marqu...
Page 145 - Save
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned. 4. To ...
Page 146 - Scanning in Office Mode; Office Mode
Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format inyour operating system's Pictures or My Pictures folder, or opens it in your scanning program. You canselect settings, preview, and change the scanned file settings as necessary. 1....
Page 149 - Available Image Adjustments - Office Mode
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the...
Page 150 - Scanning in Professional Mode
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning magazines or newspapers. (The results of descreening do notappear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appe...
Page 153 - Available Image Types - Professional Mode; Color Smoothing; Selecting a Scan Area - Professional Mode; Thumbnail; Preview
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs. 8-bit Grayscale Select this setting for black-...
Page 156 - Available Image Adjustments - Professional Mode
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview : To create additional marquees (up to 50, if avai...
Page 158 - Threshold; Selecting a Scan Size - Professional Mode; Target Size
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition inOCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as y...
Page 161 - Image Preview Guidelines; Scan Resolution Guidelines
6. To use additional sizing tools, click the + (Windows) or (OS X) icon next to the Target Size setting and select options as desired. • Scale : Reduces or enlarges your image by the percentage you enter. • Trimming : Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height ...
Page 163 - Selecting Scan File Settings
Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. Youcan also select various optional settings that control how Epson Scan behaves when you scan and savefiles. The File Save Settings window may appear after you click Scan o...
Page 166 - Scan Mode; Scan To
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan . 166
Page 167 - Available Scan Settings - OS X Image Capture; Scanning Special Projects; Scanning to a PDF File
Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Available Scan Settings - OS X Image Capture You can select these scan settings in your imaging editing application for OS X, if available. Image Correction Provides a graphical...
Page 170 - Restoring Photo Colors as You Scan; Color Restoration
Parent topic: Scanning Special Projects Related tasks Starting a Scan Using the Epson Scan IconSelecting the Scan ModeSelecting Scan File Settings Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restorationsetting. You can selec...
Page 171 - Scanning to Online Destinations Using Easy Photo Scan
Selecting the Scan ModeSelecting Scan File Settings Scanning to Online Destinations Using Easy Photo Scan You can scan documents or photos and upload them to Facebook and other online destinations, such asphoto-sharing sites, web servers, or network folders using Easy Photo Scan. Scanning Using Easy...
Page 188 - Using Memory Cards With Your Product; Inserting a Memory Card
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory CardPrinting from a Memory CardTransferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on you...
Page 189 - Memory Card Types; Left Slot
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card TypesMemory Card File SpecificationsRemoving a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types You can ...
Page 190 - Right Slot; Memory Card File Specifications; File format; Removing a Memory Card
Right Slot You can insert the following cards in the right slot: • CompactFlash • Microdrive Parent topic: Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 s...
Page 191 - Viewing and Printing Photos
2. If your product is connected to your computer using a USB cable, do one of the following: • Windows : Open the My Computer , Computer , Windows Explorer , or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject . • OS X : Drag the remo...
Page 197 - Printing Photo Layouts from a Memory Card; More Functions; Photo Layout Sheet
Printing Photo Layouts from a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo paper. 1. Press the home button, if necessary. 2. Select More Functions . 3. Select Photo Layout Sheet . 4. Scroll down to view all of the layout options, then s...
Page 199 - Printing Photo Greeting Cards; Creating and Printing a Greeting Card Template
Printing Photo Greeting Cards You can create custom greeting cards using photos on your memory card or other device, and add yourown handwritten or printed text. First you select your photo and print a template on plain paper. Then you fill out the template, add yourmessage, and print your cards. Cr...
Page 202 - Setting Up File Sharing for Photo Transfers From Your Computer; Transferring Photos from a Memory Card to Your Computer
Related tasks Creating and Printing a Greeting Card Template Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product. Setting Up File Sharing for Photo Transfers From Your ComputerTransferring Photos from a Memory Card t...
Page 204 - Printing from a Camera; Selecting Print and Photo Adjustment Settings
Using an External Device with Your Product Follow the instructions in these sections to use your product with an external device, such as a camera,smartphone, or other device. Printing from a CameraViewing or Printing from a USB Flash Drive or External Device Printing from a Camera If you have a dig...
Page 205 - External Device Setup
2. Press the left or right arrow button and then select Setup . 3. Scroll down and select External Device Setup . 205
Page 206 - Back; Photo Adjustments
4. Select Print Settings . 5. Select the print settings you want to use. 6. When you are done, press the Back button. 7. Select Photo Adjustments . 8. Select the photo adjustments you want to use. Press the home button to exit. After you select settings, you are ready to connect your camera and prin...
Page 211 - Connecting and Printing from a Camera; Printing from a Camera Wirelessly
Parent topic: Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Before you connect your camera, make sure the product is turned on but not printing. 1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3. Connect the USB cable...
Page 212 - Viewing or Printing from a USB Flash Drive or External Device
1. Remove any memory cards from the product. 2. Load the paper you want to use for printing. 3. Turn on your camera. 4. Setup the camera's wireless network connection. See the documentation that came with yourcamera for details. Note: Connect the camera to the same network that your product uses. Yo...
Page 213 - USB Device File Specifications; Connecting and Using a USB Flash Drive or External Device
USB Device File Specifications You can print external device files that meet these specifications. File format JPEG with the Exif version 2.3 standard (taken with digital camerausing DCF (Design rule for Camera File system) version 1.0 or 2.0compliant) Image size 80 × 80 pixels to 10200 × 10200 pixe...
Page 215 - Printing Personalized Projects; Printing Coloring Book Pages
Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Coloring Book PagesPrinting Personalized Note PaperPrinting Lined Paper, Graph Paper, and Music SheetsPrinting Calendar Pages Printing Coloring Book Pages You can create ...
Page 217 - Printing Personalized Note Paper; Personal Stationery
Related topics Loading Paper Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches[210 × 297 mm]) size. 2. Insert a memory card into your...
Page 219 - Printing Lined Paper, Graph Paper, and Music Sheets
Related tasks Inserting a Memory Card Related topics Loading Paper Printing Lined Paper, Graph Paper, and Music Sheets You can print wide-rule or narrow-rule notebook paper and graph paper. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches[210 × 297 mm]) ...
Page 221 - Printing Calendar Pages
Printing Calendar Pages You can create and print a weekly or monthly calendar page from your product. 1. Load paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches[210 × 297 mm]) size. 2. Press the home button, if necessary. 3. Select More Functions . 4. Scroll down and se...
Page 223 - CD/DVD Printing Features
Printing on CDs/DVDs Follow the instructions here to print a design onto ink jet-printable CDs or DVDs to create a custom label. CD/DVD Printing FeaturesLoading a CD/DVDRemoving a Printed CD/DVDPlacing a CD/DVD on the Scanner GlassCopying onto a CD/DVDPrinting Photos from a Memory Card Onto a CD/DVD...
Page 225 - Ready
6. Remove the CD/DVD tray from the bottom of the product. 7. Place a CD or DVD on the CD/DVD tray with the printable side faceup, and insert the tray into theslot above the output tray. Note: Make sure the marks on the tray and the marks on the product line up. 8. Select Ready > OK on the touch p...
Page 226 - Removing a Printed CD/DVD
Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically. 1. Pull the CD/DVD tray out of the product and remove your CD or DVD from the tray. 2. Insert the CD/DVD tray into the storage slot on the bottom of the product. After printi...
Page 227 - Placing a CD/DVD on the Scanner Glass
Placing a CD/DVD on the Scanner Glass You can place a CD or DVD on the scanner glass and copy the label design onto another CD or DVD. 1. Open the document cover. 2. Place your CD or DVD facedown in the center of the scanner glass. 3. Close the document cover gently to keep your disc in place. Paren...
Page 228 - Proceed
3. Select More Functions . 4. Select CD/DVD Copy . 5. Follow the instructions on the LCD screen to place your original CD, DVD, or photo on the scannerglass and select Proceed . 6. If necessary, adjust the inner and outer diameter of your CD as shown on the screen and select Proceed . You see this s...
Page 229 - Printing Photos from a Memory Card Onto a CD/DVD
8. When you are ready to print, press the Start button. Note: To cancel copying, select Cancel . Parent topic: Printing on CDs/DVDs Related tasks Loading a CD/DVDPlacing a CD/DVD on the Scanner GlassPlacing Originals on the Scanner Glass Related topics Loading Paper Printing Photos from a Memory Car...
Page 231 - Printing a Jewel Case Insert from a Memory Card
10. Adjust the CD Density setting if necessary, then press the Start button to print. Note: To cancel printing, select Cancel . Parent topic: Printing on CDs/DVDs Related tasks Inserting a Memory CardLoading a CD/DVD Related topics Loading Paper Printing a Jewel Case Insert from a Memory Card You ca...
Page 233 - Printing on CDs/DVDs from a Computer; Starting Epson Print CD - Windows
Printing on CDs/DVDs from a Computer Before printing directly on CDs or DVDs from your computer, make sure you have set up your product asdescribed on the Start Here sheet, and installed the Epson Print CD software. Starting Epson Print CD - WindowsPrinting Your CD/DVD Design - WindowsStarting Epson...
Page 235 - Starting Epson Print CD - OS X
Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Starting Epson Print CD - OS X You can use Epson Print CD to design your disc by importing photos, adding text, and creating speci...
Page 237 - Check Cartridge Status; Checking Cartridge Status on the LCD Screen
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not looktheir best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ...
Page 238 - Ink Levels; Checking Cartridge Status with Windows
2. Select Setup . 3. Select Ink Levels . The ink cartridge status is displayed. Note: Displayed ink levels are approximate. 4. Select OK to exit. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appear...
Page 239 - Monitoring Preferences
You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product are broken, incompatible ...
Page 240 - See Low Ink Reminder alerts; Display Epson Offers
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 240
Page 241 - Checking Cartridge Status with OS X; System Preferences
Checking Cartridge Status with OS X You can check your cartridge status using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences . Select Print & Fax , Print & Scan , or Printers & Scanners , select your product, and select Options & Supplies . Select ...
Page 242 - Purchase Epson Ink Cartridges; Ink Cartridge Part Numbers; Ink color
• Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product is broken, incompatible with the product model,...
Page 247 - Printing with Black Ink and Expended Color Cartridges; Printing with Expended Color Cartridges - Windows
cartridges removed for an extended period of time. Otherwise, ink remaining in the print head nozzlesmay dry out and you may not be able to print. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing with Black Ink and Expended Color Cartridges When a color ...
Page 248 - Printing with Expended Color Cartridges - OS X
6. Select the Black/Grayscale checkbox. 7. Click OK . 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Related topics Loading Paper Printing with Expended Color...
Page 250 - Conserving Low Black Ink with Windows; Plain Paper/Bright White Paper
Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Ep...
Page 251 - Adjusting Print Quality; Print Head Maintenance; Print Head Nozzle Check; Checking the Nozzles Using the Product Control Panel
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head MaintenancePrint Head AlignmentCleaning the Paper Path Print Head Main...
Page 255 - Print head is clean; Finish; Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Loading Paper in Cassette 2 (...
Page 256 - Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using the Product Control PanelCleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can check the print head nozzles using the control panel on...
Page 260 - Print Head Alignment; Aligning the Print Head Using the Product Control Panel
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product ...
Page 261 - Aligning the Print Head Using a Computer Utility
6. Select Print Head Alignment . 7. Press the Start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and select the number representing the best printed pattern for each set. 9. Select Done when you are fin...
Page 263 - Cleaning the Paper Path
Parent topic: Print Head Alignment Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. Caution: Do not use tissues to clean the rollers inside the product; lint from tissue...
Page 264 - Cleaning Your Product; Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover whe...
Page 266 - Related concepts
9. Close the rear paper feed slot cover and the output tray. Then lower the control panel. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape fr...
Page 267 - Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network ProblemsSolving Copying ProblemsSolving Paper ProblemsSolv...
Page 268 - Product Status Messages
Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. Youcan also see help information and how-to instructions on the screen. Press the home button, if neces...
Page 269 - LCD screen message; Running a Product Check
LCD screen message Condition/solution Combination of IP There is a problem with the network connection to your product. address and subnetmask is invalid. Seeyour documentation. Recovery mode An error has occurred during firmware updating. Connect your product usinga USB cable and try downloading th...
Page 270 - Nozzle Check
4. Select Setup . 5. Select Maintenance . 6. Select Nozzle Check . 7. Press the Start button. The nozzle check pattern is printed. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating proper...
Page 271 - Resetting Control Panel Defaults; Restore Default Settings
settings. Check the other solutions in this book or try uninstalling and reinstalling your printersoftware. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manua...
Page 272 - All Settings; Solving Setup Problems; Noise After Ink Installation; Software Installation Problems
4. Select one of these options: • Wi-Fi/Network Settings : Resets all network settings. • All except Wi-Fi/Network Settings : Resets all control panel settings, except for network settings. • All Settings : Resets all control panel settings. You see a confirmation screen. 5. Select Yes to reset the ...
Page 273 - Control Panel Setup Problems
• Close any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software...
Page 274 - Product Cannot Connect to a Wireless Router or Access Point
Cannot Scan Over a Network Parent topic: Solving Problems Related tasks Printing a Network Status Sheet Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the...
Page 275 - Internet metric; Network Software Cannot Find Product on a Network
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check thenetwork connection or adapter settings in the Windows Control Panel and set the Internet metric settin...
Page 276 - Product Does Not Appear in OS X Printer Window; Cannot Print Over a Network; Disconnected
Related tasks Resetting Control Panel Defaults Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected...
Page 277 - Cannot Scan Over a Network
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device ...
Page 278 - Solving Copying Problems
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolut...
Page 279 - Product Makes Noise, But Nothing Copies; Product Makes Noise When It Sits for a While; Solving Paper Problems; Paper Feeding Problems
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • If the nozzle check page does not print, but the product's power is on,...
Page 280 - Paper Jam Problems Inside the Product
• If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Follow any special loa...
Page 282 - Paper Jam Problems in the Paper Cassette; Paper Jam Problems in the Auto Duplexer or Rear Cover
Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCDscreen to clear the jam. 1. Cancel the print job, if necessary. 2. Pull out both paper cassettes, then carefully remove any jammed paper. 3. Make sure the pap...
Page 285 - Paper Ejection Problems; Solving Problems Printing from a Computer; Nothing Prints
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be...
Page 286 - Product Icon Does Not Appear in Windows Taskbar
• Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x : Nav...
Page 287 - Error After Cartridge Replacement; Printing is Slow
3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Err...
Page 288 - Solving Page Layout and Content Problems
• If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged.Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, selec...
Page 289 - Inverted Image; Too Many Copies Print; Blank Pages Print
Blank Pages PrintIncorrect Margins on PrintoutBorder Appears on Borderless PrintsIncorrect Characters PrintIncorrect Image Size or PositionSlanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inve...
Page 290 - Incorrect Margins on Printout; Border Appears on Borderless Prints
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windo...
Page 291 - Expansion; Incorrect Characters Print; Incorrect Image Size or Position
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Proble...
Page 292 - Slanted Printout; Solving Print Quality Problems
Selecting Basic Print Settings - WindowsSelecting Additional Layout and Print Options - WindowsSelecting Page Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in ...
Page 293 - White or Dark Lines in Printout; Blurry or Smeared Printout
Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, i...
Page 295 - Faint Printout or Printout Has Gaps
Selecting Double-sided Printing Settings - OS XSelecting Double-sided Printing Settings - WindowsSelecting Basic Print Settings - OS XSelecting Basic Print Settings - WindowsCleaning the Paper Path Related topics Loading PaperReplacing Ink Cartridges Faint Printout or Printout Has Gaps If your print...
Page 296 - Grainy Printout
Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print...
Page 297 - Incorrect Colors; Grayscale; Solving Scanning Problems
Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if a...
Page 298 - Scanning Software Does Not Operate Correctly; Cannot Start Epson Scan
Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running i...
Page 300 - Image Consists of a Few Dots Only; Line of Dots Appears in All Scanned Images; Straight Lines in an Image Appear Crooked
Scan Area is Not Adjustable in Thumbnail PreviewScanned Image Edges are Cropped Parent topic: Solving Problems Related topics Solving Print Quality Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original ...
Page 301 - Image is Distorted or Blurry; Image Colors are Patchy at the Edges; Image is Too Dark
Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped. This may prevent the original from laying f...
Page 302 - Scanned Image Colors Do Not Match Original Colors
Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paperon the back of the original and scan it again. Par...
Page 303 - Scan Area is Not Adjustable in Thumbnail Preview; Scanned Image Edges are Cropped; Solving Memory Card Problems; Memory Card Does Not Fit Into a Slot
Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary. • Swit...
Page 304 - Cannot View or Print Photos from a Memory Card; Cannot Transfer Photos To or From a Memory Card
Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product, try these solutions: • Make sure you have inserted only...
Page 305 - Uninstalling Product Software - Windows
Parent topic: Solving Memory Card Problems Related references Memory Card File SpecificationsMemory Card Types Related topics Transferring Photos on a Memory Card Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instruction...
Page 306 - Uninstalling Product Software - OS X
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x : Select Epson Event Manager and click Uninstall . • Windows 7/Windows Vista : Open the Windows Control Panel utility. Select Programs and Features . (In Classic view, select Programs a...
Page 307 - Internet Support
Note: If you uninstall the printer driver and your product name remains in the Print & Fax , Print & Scan , or Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to c...
Page 308 - Technical Specifications; Windows System Requirements
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System RequirementsOS X System RequirementsS...
Page 309 - OS X System Requirements; Scanning Specifications; Scanner type
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating ...
Page 310 - Paper Specifications
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black-and-white: 16 bits per pixel internal 1 bit per pixel external Light source LED ...
Page 311 - Printable Area Specifications; Single sheets - normal printing
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing 1 Margin: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inch (41 mm) minimum 3 Reduced print quality area/bottom: 1.46 inch (37...
Page 312 - Envelopes
1 Reduced print quality area/top: 1.73 inch (44 mm) minimum 2 Reduced print quality area/bottom: 1.57 inch (40 mm) minimum Envelopes 1 Left/right margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced p...
Page 313 - Ink Cartridge Specifications; Color; Temperature; Memory Card Specifications
1 Minimum inner margin: 0.71 inch (18 mm) 2 Inner reduced print quality area: 1.69 inch (43 mm) 3 Outer reduced print quality area: 4.57 inch (116 mm) 4 Maximum outer margin: 4.72 inch (120 mm) Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine E...
Page 314 - External USB Device Specifications
Compatible types/Maximum Memory Stick Duo: 128MB capacities Memory Stick PRO Duo: 32GB Memory Stick PRO-HG Duo: 32GB MagicGate Memory Stick Duo: 32GB Memory Stick Micro*: 32GB miniSD*: 2GB miniSDHC*: 32GB microSD*: 2GB microSDHC*: 32GB microSDXC*: 64GB SD: 2GB SDHC: 32GB SDXC: 64GB CompactFlash: 32G...
Page 315 - Dimension Specifications; Electrical Specifications
Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externallyconnected devices. CD-ROM/CD-R drive 700MB maximum capacity CD-RW is not supported DVD-ROM/DVD-R drive 4...
Page 316 - Environmental Specifications; Interface Specifications
Rated frequency range 50/60 Hz Rated current 0.7 A Power consumption Standalone copying: Approximately 17 W (ISO/IEC24712) (USB connection) Ready mode: Approximately 8.2 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Environmental Specifi...
Page 317 - Network Interface Specifications
Network Interface Specifications Wi-Fi Standards IEEE 802.11 b/g/n Security WEP (64/128 bit) WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2Personal Frequency range 2.4 GHz Coordination modes Infrastructure mode Ad hoc mode (not supported for IEEE 802.11n) Wi-Fi Direct (not supported for...
Page 318 - Safety and Approvals Specifications; United States; Canada
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69...
Page 319 - Important Safety Instructions; General Product Safety Instructions
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety InstructionsFCC Compliance StatementTrademarksCopyright ...
Page 321 - Ink Cartridge Safety Instructions
or the case damaged; if the product does not operate normally or exhibits a distinct change inperformance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product...
Page 322 - Wireless Connection Safety Instructions; LCD Screen Safety Instructions; FCC Compliance Statement; For United States Users
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: Important Safety Instructions Wireless Conne...
Page 323 - Trademarks
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCCCertification o...
Page 324 - A Note Concerning Responsible Use of Copyrighted Materials; Default Delay Times for Power Management for Epson Products
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Corporation. The information...
Page 325 - Copyright Attribution
Parent topic: Copyright Notice Copyright Attribution © 2015 Epson America, Inc. 9/15 CPD-42858R1 Parent topic: Copyright Notice 325