Epson ET 3710 - User Manual

15 Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select A...

16 You see a screen like this: 4. Select Basic Settings . 5. Scroll down and select Language . 6. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings . 3. ...

17 You see a screen like this: 4. Select Basic Settings . 5. Select LCD Brightness . 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD ...

18 You see a screen like this: 4. Select Basic Settings . 5. Scroll down and set Operation Time Out to Off . Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - FrontProduct Parts - InsideProduct Parts - Back Parent ...

19 Product Parts - Front 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal-size paper guide Parent topic: Product Parts Locations

20 Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel

22 Product Parts - Back 1 Maintenance box cover 2 Rear cover (duplexer) 3 AC inlet 4 LAN port 5 USB port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a periodof time. You can make the...

24 7. Select OK . Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Select Settings . 3. Select General Settings . You see a scre...

25 from the Epson website for use with Windows 10 S; you must obtain software only from the WindowsStore. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service dire...

26 You see a screen like this: 4. Select Web Service Settings . 5. Select Epson Connect Services You see a screen like this: 6. Select Register .

27 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, s...

28 5. Open Epson iPrint and select your Epson product. Now you are ready to print or scan with your mobile device and your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print...

29 2. If you did not already set up an Epson Connect account when you installed your product software,visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password. 3. Visit epsonconnect.com to sig...

30 Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You canalso print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your ...

31 Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phoneor tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epsonproduct and print. 1. Connect your Epson produc...

32 Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epsonproduct. There is no software to download, no drivers to install, and no cables to connect. Look for theprint option in your W...

33 Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security RecommendationsWi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetPrinting a Network Connection ReportChanging or Updating Ne...

34 Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Compute...

35 Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from ...

37 Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Related tasks Printing a Network Status Sheet Wi-Fi Direct Mode Setup You can set up your product to co...

39 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on theLCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and ...

41 You see a screen like this: 4. Select Network Settings . 5. Select Network Status . 6. Select Print Status Sheet . 7. Select Print . Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Related tasks Accessing the Web Co...

43 Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you mayencounter with network connections. The tables here list solutions to problems based on the error codesand messages that may appear on the top of the report. 1...

45 Error code and message Solution E5 Security mode (e.g. WEP, WPA) does notmatch the current setting of the printer.Confirm security mode. Contact yournetwork administrator for assistance. If the security on your router or access point is not one ofthe following types, change the type of security o...

48 Network Environment Messages Message Solution The same SSID may be set on severalaccess points. Check the settings on your router and other access pointsto make sure each one uses a different SSID. The Wi-Fi environment needs to beimproved. Turn the wireless router off andthen turn it on. If the ...

49 2. Note your product's IP address. 3. On a computer or other device connected to the same network as your product, open a webbrowser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options. Parent topic: Changing or Updating Network Connections R...

50 Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update yourproduct's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz...

52 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the CassettePaper Loading CapacityDouble-sided Printing CapacityCompatible Epson PapersBorderless Paper Type CompatibilityPaper or Media Type Settings - Printing SoftwareSelecting the Paper Settings ...

57 Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out ...

58 Paper type Loading capacity Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss 20 sheets If paper feeds incorrectly, or printing is uneven orsmeared, load 1 sheet at a time. E...

59 Paper type Size Double-sided printing capacity Auto Manual Epson PremiumPresentation PaperMatte Double-sided Letter (8.5 × 11 inches[216 × 279 mm]) — 1 sheet You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Pho...

61 Paper Type Size Part number Sheet count Epson Ultra Premium Photo PaperGlossy 4 × 6 inches (102 × 152 mm) S042181 S042174 60 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches[216 × 279 mm]) S042182 S042175 25 50 Epson Premium Photo PaperSem...

62 • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epso...

63 You see a screen like this: 3. Select Paper Size . 4. Select the paper size you loaded. 5. Select Paper Type . 6. Select the paper type you loaded. 7. Select Favorite Paper Settings to choose from a list of commonly used paper settings. 8. Select the home button to exit. Paper Type Settings - Con...

64 Paper type loaded Paper Type setting Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matt...

65 3. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error message and stop ...

66 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on th...

68 Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, includin...

69 7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. When you are ready to copy, select the Copy icon. Note: To cancel printing, select Cancel . Parent topic: Copying Related references Paper Loading CapacityDouble-sided Printing CapacityCompatible Epson Paper...

71 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website....

72 Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, o...

75 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows ...

79 Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of the...

84 Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Preset...

85 3. Click on a preset to change its settings, or use any of the available options on the screen to controlyour printing presets. 4. To choose a preset for printing, select it. 5. Click OK . Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings...

87 Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, andother settings do not help. Skip Blank Page Ensures that your produc...

88 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • ...

91 Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in thatprogram session. If you want to change the print settings you use in all your Windows programs, you canselect new default print settings. 1. Access the...

92 Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the ...

93 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for u...

94 Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, asdescribed in these sections. Note: The built-in Epson driver in Windows 10 S does not include all t...

95 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.

96 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK . You return ...

97 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on...

99 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for ...

102 Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings tocontrol printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you...

103 Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting L...

104 Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing th...

105 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to tes...

106 Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before print...

108 Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences ....

109 Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. High Speed Printing Speeds up printing...

111 Selecting Printing Preferences - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necess...

112 2. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network. 3. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook scree...

113 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control PanelStarting a Scan Using ...

114 You see a screen like this: 5. Select one of the following Scan to options: • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network sca...

115 You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set upcustom scan settings using Event Manager and automatically scan using those settings on your productcontrol panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer be...

119 Scan to setting Available options Description Remove Punch Holes On Erases the binding holes on a document Off Parent topic: Starting a Scan Using the Product Control Panel Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when you scan to ...

121 You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program.

123 You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanneddocument to your device or a cloud service, e-mail it, or print it.

124 Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product softwarefrom the Epson website for use with Windows 10 S; you must obtain software only from the Windows...

127 Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not alladjustment settings may be available, depending on other settings you have chosen. Correct Document Skew Corrects skewed origina...

128 Contrast Adjusts the difference between the light and dark areas of the overall scanned image. Gamma Adjusts the midtone density of the scanned image. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern t...

129 You see this window: 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Select the Security tab if you want to add a password to the PDF or protect printing or editing properti...

130 BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, thelower the image quality. (The TIFF format is recommended when you need to modify or retouch yourscanned image.) PN...

132 Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Before checking the ink levels or refilling an ink tank as described here, be sure to read the ink safetyprecautions. Caution: If the ink level is below the lower line on the ink tank, fill it to the ...

133 Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink ta...

134 Check Ink Levels Your product and its printing software will let you know when an ink tank is low or expended. Checking Ink Levels on Your ProductChecking Ink Levels - WindowsChecking Ink Levels - MacDisabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels on Your Pr...

135 Related tasks Refilling the Ink Tanks Checking Ink Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at anytime using a utility on your Windows computer. 1. To check your ink levels, access the Windows Desktop and double-click the ...

136 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continueduse of the product when the ink level is below the lower l...

137 You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update . Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ...

138 Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Moni...

139 Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-...

144 9. Close the ink tank cover, then close the scanner unit. 10. Follow the on-screen instructions to reset the ink level for the colors you refilled. Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Maintenance Box Replacement The maintenance box stores surplus i...

146 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean thepaper or print head path. Print Head MaintenancePrint Head AlignmentClea...

147 Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the p...

150 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Refilling the Ink TanksCl...

151 Cleaning the Print Head Using the Product Control PanelCleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head nozzles using the control panel ...

155 Related tasks Checking the Nozzles Using a Computer UtilityLoading Paper in the Cassette Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print headseveral times, you can run a Power Cleaning. If you do not see improvement after ru...

158 Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Prod...

160 Parent topic: Print Head Alignment Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the cassette in this size:...

161 Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paperpath, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: • Several cotton swabs • ¼ cup (59 ml) water ...

163 7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10. Reconnect any disconnected cables, plug in the power cord, and turn on the product. Parent topic: Adjusting Pr...

164 You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - Mac You can check the numb...

166 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductCleaning the Paper RollersTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the o...

169 9. Replace the paper, slide in the paper cassette, and connect the power cord. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as describedhere. Caution : During transpor...

173 Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesMessage Appears Prompting You to Reset Ink LevelsRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network Probl...

174 • OS X : You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater . • macOS 10.12.x or later : You can manually update the software by opening the App Store , selecting Updates , searching for a software update option for Ep...

176 pads is covered under the standard warranty. If the product is out of warranty, the pads can be replacedby any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references Where to Get Help Related tasks Checking for Sof...

177 Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance and press the OK button. 5. S...

178 6. Press the OK button. The nozzle check pattern is printed. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your com...

179 3. Select Restore Default Settings and press the OK button. 4. Select one of these options: • Network Settings : Resets all network settings. • Copy Settings : Resets all copy settings. • Scan Settings : Resets all scan settings. • Clear All Data and Settings : Resets all control panel settings ...

180 Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time you fill the tanks with ink, the product must charge its print head. Wait until charging finishes before you turn off the product, or it may charge im...

181 Parent topic: Solving Setup Problems Related tasks Changing LCD Screen LanguageAdjusting the Screen Brightness Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network da...

182 • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • You may need to disable the firewall and any...

183 Printing a Network Connection Report Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify the connection...

184 Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Connection Report Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these s...

185 Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings...

187 • You may need to disable the firewall and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control PanelStarting a Scan Using the Epson Scan 2 Icon Solving Copying Problems Check these solutio...

188 Paper Jams Inside the ProductPaper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in t...

189 Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If pa...

190 • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure your system meets the requirements for your operating system. If you are printing a hig...

191 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Ma...

192 If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer . Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER . Note: If you do not see the ProgramData folder, open the Organize menu ...

193 Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image , Flip horizontally , or Reverse page orientation settings in ...

194 Related references Paper Type Settings - Control PanelPaper or Media Type Settings - Printing Software Related topics Loading Paper Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your prin...

195 • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. • Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders . Parent topic: Solving Page Layout and Content Pro...

196 • If the edges of a copy are cropped, slightly move the original away from the edges of the scanner glass. • Make sure you selected the correct margins for your paper size in your printing program. • Be sure to select the correct Original Size setting for your original in the Copy settings. You ...

197 Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in PrintoutBlurry or Smeared PrintoutFaint Printout or Printout Has GapsGrainy PrintoutIncorrect Colors Parent topic: Solving P...

198 Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Additional Layout and Print Options - WindowsSelecting Printing Preferences - MacRefilling the Ink Tanks Related topics Loading Paper Blurry or Smeared Printout If your printouts are blurry or smeared, tr...

199 • If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to the upper lines and run the Power Cleaning utility. Then run a nozzle check to see if print quality hasimproved. • If you have not used the product for a long time, run the Power Cleanin...

200 • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. • Clean the paper path. • If you have not used the product for a long time, run the Power Cleaning utility. Note: Power Cleaning con...

201 • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need to increase the image r...

202 • If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to the upper lines and run the Power Cleaning utility. Then run a nozzle check to see if print quality hasimproved. • After you print, the colors in your printout need time to set as the in...

203 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not runni...

204 Mac : Open the Applications folder, click Epson Software , and click Epson Scan 2 Utility . Make sure the correct product is selected. If necessary, select the Other tab and click Reset . • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions ...

205 Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-freecloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are notrecommended. Caution: Do not spray glass cleaner direct...

206 Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as youscan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these solutions: • If the Image Typ...

207 • Select a lower Resolution setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings TabAdditional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly mat...

209 Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, youcan downloa...

211 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

212 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads . Parent topic: Technical Specifications Mac System Requi...

214 Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top/bottom margins: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.61 inches (41 mm) 3 Reduced print quality area/bottom: 1.46 inches (37 mm) Borderless

215 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.20 inch (5 mm) 3 Reduced print quality area/left: 0.70 inch (18 mm) 4 Reduced print quality area/right: 1.61 inches (41 ...

216 Output resolution 50 to 9600 in 1 dpi increments) Image data Color: 48 bits per pixel (16 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit p...

217 Related references Ink Bottle and Maintenance Box Part Numbers Dimension Specifications Height Stored: 7.4 inches (187 mm) Printing: 7.4 inches (187 mm) Width Stored: 14.8 inches (375 mm) Printing: 14.8 inches (375 mm) Depth Stored: 13.7 inches (347 mm) Printing: 19.8 inches (503 mm) Weight (wit...

218 Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity (without condensation) Operating: 20 to 80% RH Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type...

219 Ethernet Standard IEEE802.3i/u (10BASE-T); use a category 5e or higher STP(shielded twisted pair) cable to prevent risk of radio interference IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet); connected device shouldbe IEEE802.3az compliant Communication modes Auto, 10Mbps Full dup...

220 To prevent radio interference to the licensed service, this device is intended to be operated indoors andaway from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installedoutdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure l...

222 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

224 • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassem...

225 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installat...

226 Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or morespecifically, a claim or cause of action for (a) trademark infringement or dilution, ...

227 WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATIONPROCEEDING. 1.6 Arbitration Procedure . If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration...

229 Trademarks EPSON ® is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect TM is a trademark of Seiko Epson Corporation. Epson Store SM is a service mark of Epson America, Inc. Epson iPrint TM and Remote Print TM are trademarks of Seiko Epson Corporation. ...

230 Seiko Epson Corporation shall not be held liable for any damage resulting from electromagneticinterference that occurs from the use of any interface cables other than those designated as Epsonapproved Products by Seiko Epson Corporation. This information is subject to change without notice. libT...

231 Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meetsEnergy Star standards of energy efficiency. More energy savings can be achieved by setting the time tosleep to a shorter interval. Pare...