Dell PowerEdge M820 - User Manual

Choosing The System Boot Mode System Setup enables you to specify the boot mode for installing your operating system: • BIOS boot mode (the default) is the standard BIOS-level boot interface.• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) s...

NOTE: For the standard graphics browser only. <Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. <F1> Displays the System Setup help file. NOTE: F...

Menu Item Description Resilient Mode . By default, the Memory Operating Mode option is set to Optimizer Mode . NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration. NOTE: The Dell Fault Resilient Mode establishes an area of memory that i...

Menu Item Description DCU IP Prefetcher Allows you to enable or disable DCU IP prefetcher. By default, the DCU IP Prefetcher option is set to Enabled . Execute Disable Allows you enable or disable execute disable memory protection technology. By default, the Execute Disable option is set to Enabled ...

Integrated Devices Screen Menu Item Description Integrated RAID Controller Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled . User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Selec...

Menu Item Description NOTE: When C state is enabled, the Monitor/Mwait sub-option must also be enabled. This field allows you to enable Monitor/Mwait instructions. Disable this option if you disable the C States option in the Custom mode. When C States is enabled in Custom mode, changing the Monitor...

Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Limited . By default, the Local BIOS Update Support option is set to Unlocked ...

CAUTION: Anyone can access the data stored on your system if the system is running and unattended. NOTE: Your system is shipped with the system and setup password feature disabled. Assigning A System And/Or Setup Password NOTE: The password jumper enables or disables the System Password and Setup Pa...

If you do not enter the correct password in three attempts, the system displays the message Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Even after you shut down and restart the system, the error message is displayed until the correct password...

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the system. Boot Manager Screen Menu Item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, ...

iDRAC Settings Utility The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC Settings Utility. NOTE: Accessing some of the features on the iDRAC Settings Utility requires the iDRAC7 Enterp...

3 Installing Blade Components Recommended Tools You may need the following items to perform the procedures in this section: • #1 and #2 Phillips screwdrivers• T8 and T10 Torx drivers• Wrist grounding strap Removing And Installing A Blade CAUTION: Many repairs may only be done by a certified service ...

Figure 3. Removing and Installing the Blade 1. blade handle 2. release button 3. blade 4. guide rail on blade (or blade blank) 5. guide rail on enclosure Installing A Full-Height Blade 1. If you are installing a new blade, remove the plastic cover from the I/O connectors and save for future use. 2. ...

Opening And Closing The Blade Opening The Blade CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage...

Closing The Blade 1. Ensure that no tools or parts are left inside the blade. 2. Align the notches in the edges of the chassis with the cover alignment pins on the inner sides of the cover. 3. Lower the cover onto the chassis. 4. Slide the cover until it clicks into position.A properly seated cover ...

3. optional mezzanine card 2 - Fabric B 4. mezzanine card support bracket 5. optional mezzanine card 3 - Fabric C 6. cooling shroud 7. optional mezzanine card 4 - Fabric B 8. processor/DIMM blank 9. heat sink (for processor 2) 10. processor socket 3 11. memory sockets (48) 12. hard-drives (4) 13. me...

Figure 6. Removing and Installing a Cooling Shroud 1. tabs (4) 2. cooling shroud 3. slots on the chassis (4) Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your produc...

Table 1. Supported Hard-Drive/Controller Card/Drive Backplane Configurations Number of Drives Drive Population Storage Controller Card Type Installed Drive Backplane Installed Drive Bay 0 Drive Bay 1 MiniPERC CARD Connector PCIe EXTENDER Connector System Board Backplane Connector J_BP0 System Board ...

Figure 7. Removing and Installing a Hard Drive/PCIe SSD 1. release button 2. hard drive/PCIe SSD 3. drive connector (on the hard-drive/PCIe SSD backplane) 4. hard-drive/PCIe SSD carrier handle Installing A Hard Drive/PCIe SSD CAUTION: When a replacement hot-swappable hard drive/PCIe SSD is installed...

Hard Drive/SSD Backplane Depending on your configuration: Four SAS hard-drive system supports A full-length SAS hard-drive backplane Four drive system (Two SAS hard drives and two PCIe SSDs) supports A half-length SAS hard-drive backplane and a half-length PCIe SSD backplane Two SAS hard-drive syste...

I/O Module Mezzanine Cards The blade supports a variety of optional mezzanine cards. If installed, the mezzanine card(s) must be used in conjunction with a matching I/O module(s). For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the M1000e Enclosure Owner's...

Figure 11. Removing and Installing a Mezzanine Card 1. mezzanine cards (2) 2. Fabric B mezzanine card slot 3. Fabric C mezzanine card slot 4. retention latch Installing A Mezzanine Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting ...

9. Install the blade in the enclosure. Network Daughter Card/LOM Riser Card Removing The Network Daughter Card/LOM Riser Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentati...

Installing The Network Daughter Card/LOM Riser Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Da...

Figure 13. Replacing the SD Card 1. SD card 1 2. SD card 2 3. management riser card 4. USB connector 5. SD card slot identification label Internal USB Key The blade provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot device, security key, or mass s...

5. Insert the new USB memory key into the USB connector. 6. Close the blade. 7. Install the blade in the enclosure. 8. Enter the System Setup and verify that the USB key is detected by the system. Figure 14. Replacing the USB Memory Key 1. USB memory key connector 2. USB memory key SD vFlash Card Re...

Figure 15. Replacing the SD vFlash Card 1. SD vFlash card 2. SD vFlash card slot identification label 3. SD vFlash card slot Processor/DIMM Blank CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/DIMM blank in the vacant socket to ensure p...

Figure 16. Removing and Installing a Processor/DIMM Blank 1. processor socket 2. processor/DIMM blank 3. tabs (4) 4. heat sink retention screws (4) Installing A Processor/DIMM Blank 1. Remove the blade from the enclosure. 2. Open the blade. 3. If installed, remove the processor and heat sink. 4. Pos...

Processors • Your system supports up to four Intel Xeon processor E5-4600 product family.• Dual-processor configuration is supported.• Use 67 mm wide heat sinks for processors up to 95 W and 87 mm wide heat sinks for processors above 95 W. • Do not mix processors of different wattages. Use the follo...

Installing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is...

b. Place the heat sink onto the processor.c. Tighten the four retention sockets to secure the heat sink to the system board. 7. Install the cooling shroud. 8. Close the blade. 9. Install the blade in the enclosure.As the system boots, it detects the presence of the new processor and automatically ch...

Figure 20. Removing and Installing the System Board 1. I/O connector cover 2. retention pin 3. system board 4. tabs on system chassis 5. slots in system board tray Installing The System Board 1. Transfer the following components to the new system board:• storage controller card(s)• internal USB key•...

5. Replace the hard drives/SSDs.Ensure that you reinstall the hard drives/SSDs in their original locations. 6. Reinstall the cooling shroud. 7. Install the SD card(s). 8. Close the blade. 9. Remove the plastic I/O connector covers from the back of the blade. 10. Install the blade in the enclosure. 1...

Processor Type DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.5 V 1.35 V 1600,1333, and 1066 Octal rank 2 1600,1333, and 1066 1600,1333, and 1066 Quad rank 1333 and 1066 Octal rank 3 1333 and 1066 1066 Quad rank 1066 Octal Rank General Memory Module Inst...

Table 2. Processor and Heat Sink Configurations Processor Configuration Processor Type (in Watts) Heat Sink Number of DIMMs Maximum Reliability, Availability, and Serviceability (RAS) Features Two processors Up to 95 W 67 mm 24 (Three DIMMs per channel) 24 (Three DIMMs per channel) Two processors Ab...

With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the available system memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) ×...

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs Organization and Speed DIMM Slot Population C3, C4, C5, C6, D1, D2, D3, D4, D5, D6 1024 32 32 4R, x4, 1066 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2, B3, B4, B5, B6, B7, B8, C1, C2, C3, C4, C5, C6, C7, C8, D1, D2, D3, D4, D5, D6, D7, D8 153...

8. If applicable, install the following:a. system boardb. mezzanine card(s)c. SSD/hard-drive backplane(s) 9. If applicable, close the latch on the mezzanine card support bracket. 10. Install the cooling shroud. 11. Close the blade. 12. Install the blade in the enclosure. Figure 22. Installing and Re...

3. Remove the cooling shroud. 4. If required, remove the following:a. mezzanine card(s)b. SSD/hard-drive backplane(s)c. system board 5. If required, lift the latch on the mezzanine card support bracket to the open position. 6. Locate the appropriate memory module socket(s). 7. Press the ejectors on ...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

NOTE: The storage controller card/PCIe extender card is located underneath the drive bays. NOTE: The storage controller card is installed on the system board connector labeled as MiniPERC CARD and the PCIe extender card is installed on the system board connector labeled as PCIe EXTENDER. The storage...

Figure 25. Removing and Installing a PCIe Extender Card 1. PCIe extender card 2. screws (2) 3. connector 4. tab 5. support bracket 6. notch Installing The Storage Controller Card/PCIe Extender Card 1. Holding by its edges, position the storage controller card/PCIe extender card so that the card- con...

4 Troubleshooting Your System Safety First—For You and Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

Troubleshooting Hard Drives CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th...

Troubleshooting An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...

Troubleshooting The Blade System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to s...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

Running The Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Lifecycle Controller. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. 1. As the system boots,...

6 Jumpers And Connectors System Board Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. ...

System Board Connectors Figure 26. System Board Connectors Table 6. System Board Connectors Item Connector Description 1 PWRD_EN, NVRAM_CLR System configuration jumpers 2 MANAGEMENT RISER Management riser card connector 3 MEZZ1_FAB_C Mezzanine card connector for Fabric C 4 MEZZ2_FAB_B Mezzanine card...

Item Connector Description 8 MEZZ4_FAB_B Mezzanine card connector for Fabric B 9 NETWORK DAUGHTER CARD 2 (bNDC2) Network daughter card connector 10 CPU2 Processor socket 2 11 B3, B7, B11, B4, B8, B12 Memory module sockets (for processor 2) 12 B10, B6, B2, B9, B5, B1 Memory module sockets (for proces...

7 Technical Specifications Processor Processor type Up to four Intel Xeon E5-4600 and E5-4600 v2 product family processor Memory Architecture 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s DDR3 and LV-DDR3 DIMMs Memory module sockets Forty-eight 240-pin Memory module capacities RDIMMs 2 GB (single-ran...

8 System Messages LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. Viewing LCD Messages If a syste...

Error Code Message Information 2. Re-seat the mezzanine card. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns y...

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...