Page 3 - iii; C O N T E N T S; Preface; Overview of the Cisco UCS C420 Server; Installing the Server; Maintaining the Server
iii Cisco UCS C420 Server Installation and Service Guide OL-24342-01 C O N T E N T S Preface vii Audience vii Organization vii Conventions viii Related Documentation xiv Documentation Feedback xiv Obtaining Documentation and Submitting a Service Request xiv xiv C H A P T E R 1 Overview of the Cisco ...
Page 4 - iv
Contents iv Cisco UCS C420 Server Installation and Service Guide OL-24342-01 Cisco Integrated Management Interface 3-1 Server Configuration Utility 3-1 Status LEDs and Buttons 3-2 Front-Panel LEDs 3-2 Rear-Panel LEDs and Buttons 3-4 Internal Diagnostic LEDs 3-7 Preparing for Server Component Install...
Page 5 - Server Specifications; Power Cord Specifications; RAID Controller Considerations; Installation for Cisco UCS Integration
Contents v Cisco UCS C420 Server Installation and Service Guide OL-24342-01 Replacing Power Supplies 3-54 Enabling or Disabling the Internal USB Port 3-55 A P P E N D I X A Server Specifications A-1 Physical Specifications A-1 Environmental Specifications A-2 Power Specifications A-2 A P P E N D I X...
Page 7 - vii; Audience; Chapter
vii Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface This preface describes the audience, organization, and conventions of the Cisco UCS C420 Server Installation and Service Guide . It also provides information about how to obtain related documentation. Audience This guide is...
Page 8 - viii; Conventions
viii Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface Conventions This document uses the following conventions for notes, cautions, and safety warnings. Notes and cautions contain important information that you should know. Note Means reader take note . Notes contain helpful ...
Page 9 - ix
ix Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipeme...
Page 11 - xi
xi Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos qu...
Page 12 - xii
xii Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface
Page 13 - xiii
xiii Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface
Page 14 - xiv; Related Documentation; Documentation Feedback
xiv Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Preface Related Documentation The documentation set for the Cisco Unified Computing System (UCS) C-Series rack-mount servers is described in the roadmap document at the following link: Cisco UCS C-Series Documentation Roadmap Docum...
Page 20 - Unpacking and Inspecting the Server
2-2 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Unpacking and Inspecting the Server Unpacking and Inspecting the Server Caution When handling internal server components, wear an ESD strap and handle modules by the carrier edges only. Tip Keep the ...
Page 21 - Preparing for Server Installation; Installation Guidelines
2-3 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Preparing for Server Installation Preparing for Server Installation This section provides information about preparing for server installation, and it includes the following topics: • Installation Gui...
Page 22 - Rack Requirements; Equipment Requirements
2-4 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Preparing for Server Installation Rack Requirements This section provides the requirements for the standard open racks, assuming an external ambient air temperature range of 41 ° F to 95 ° F (5 ° C t...
Page 23 - Installing the Server In a Rack
2-5 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Installing the Server In a Rack Installing the Server In a Rack This section describes how to install the server in a rack. Warning To prevent bodily injury when mounting or servicing this unit in a ...
Page 25 - Top View
2-7 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Installing the Server In a Rack c. Push the CMA tab that is labeled INNER RAIL over the end of the inner rail that is attached to the server, and then release the spring-loaded peg. The peg must alig...
Page 26 - Initial Server Setup; Connecting and Powering On the Server (Standalone Mode)
2-8 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Initial Server Setup Initial Server Setup This section includes the following topics: • Connecting and Powering On the Server (Standalone Mode), page 2-8 • NIC Modes and NIC Redundancy Settings, page...
Page 27 - Power
2-9 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Initial Server Setup Step 4 Set NIC mode and NIC redundancy, and choose whether to enable DHCP or set static network settings: a. Press the Power button to boot the server. Watch for the prompt to pr...
Page 29 - NIC Modes and NIC Redundancy Settings
2-11 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Initial Server Setup NIC Modes and NIC Redundancy Settings This server has the following NIC mode settings that you can choose from: • Shared LOM EXT (default)—This is shared LOM extended mode. This...
Page 30 - System BIOS and CIMC Firmware; Updating the BIOS and CIMC Firmware
2-12 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server System BIOS and CIMC Firmware System BIOS and CIMC Firmware This section includes information about the system BIOS and it includes the following topics: • Updating the BIOS and CIMC Firmware, page ...
Page 31 - Accessing the System BIOS; Enter
2-13 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server System BIOS and CIMC Firmware Accessing the System BIOS To change the BIOS settings for your server, follow these steps. Detailed instructions are also printed on the BIOS screens. Step 1 Enter the ...
Page 32 - Service DIP Switch; DIP Switch Location on the I/O Riser
2-14 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Service DIP Switch Service DIP Switch This server includes a DIP switch on the I/O riser that you can use to recover from a corrupted BIOS. This section includes the following topics: • DIP Switch L...
Page 33 - Using the BIOS Recovery DIP Switch; Procedure 1: Reboot With recovery.cap File
2-15 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Service DIP Switch Using the BIOS Recovery DIP Switch Depending on which stage the BIOS becomes corrupted, you might see different behavior. • If the BIOS BootBlock is corrupted, you might see the s...
Page 34 - Procedure 2: Use BIOS Recovery DIP Switch and recovery.cap File
2-16 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 2 Installing the Server Service DIP Switch Procedure 2: Use BIOS Recovery DIP Switch and recovery.cap File Step 1 Download the BIOS update package and extract it to a temporary location. Step 2 Copy the contents of the ext...
Page 35 - Server Monitoring and Management Tools; Cisco Integrated Management Interface
C H A P T E R 3-1 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 3 Maintaining the Server This chapter describes how to diagnose server system problems using LEDs. It also provides information about how to install or replace hardware components, and it includes the following sectio...
Page 36 - Status LEDs and Buttons
3-2 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Status LEDs and Buttons Status LEDs and Buttons This section describes the location and meaning of LEDs and buttons and includes the following topics: • Front-Panel LEDs, page 3-2 • Rear-Panel LEDs ...
Page 37 - LED Name
3-3 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Status LEDs and Buttons Table 3-1 Front-Panel LEDs States LED Name State Hard drive activity • Off—There is no hard drive in the hard drive tray (no access, no fault). • Green—The hard drive is read...
Page 41 - Internal Diagnostic LEDs
3-7 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Status LEDs and Buttons Internal Diagnostic LEDs The server is equipped with a supercap voltage source that can activate internal component fault LEDs up to 30 minutes after AC power is removed. The...
Page 42 - Preparing for Server Component Installation; Required Equipment
3-8 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Preparing for Server Component Installation Preparing for Server Component Installation This section describes how to prepare for component installation, and it includes the following topics: • Requ...
Page 43 - Removing and Replacing the Server Top Cover
3-9 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Preparing for Server Component Installation Removing and Replacing the Server Top Cover To remove or replace the top cover of the server, follow these steps: Tip You do not have to remove the cover ...
Page 45 - Color-Coded Touch Points; Installing or Replacing Server Components
3-11 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Color-Coded Touch Points This server has color-coded touch points that indicate thumbscrews and latches on replaceable and hot-swappable components. • Hot-...
Page 46 - Replacing Hard Drives or Solid State Drives; Drive Population Guidelines
3-12 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Hard Drives or Solid State Drives This section includes the following topics: • Drive Population Guidelines, page 3-12 • Drive Replacement Proced...
Page 47 - Drive Replacement Procedure
3-13 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Drive Replacement Procedure To replace or install a hot-pluggable hard drive, follow these steps: Tip You do not have to shut down or power off the server ...
Page 48 - Replacing a Modular Drive Bay Assembly
3-14 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Modular Drive Bay Assembly The server allows modular configuration of the drive bays, so that you can use one or two drive bays depending on yo...
Page 51 - Replacing Fan Modules
3-17 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Fan Modules The six fan modules in the server are numbered as shown in Figure 3-10 when you are facing the front of the server. Figure 3-10 Fan M...
Page 53 - Replacing a Fan Tray
3-19 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Fan Tray To replace a fan tray, follow these steps: Step 1 Remove the fan tray (see Figure 3-12 ): a. Power off the server as described in Shut...
Page 55 - Replacing DIMMs; DIMM Performance Guidelines and Population Rules
3-21 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing DIMMs This section includes the following topics: • DIMM Performance Guidelines and Population Rules, page 3-21 • DIMM Replacement Procedure, pag...
Page 56 - DIMM Sockets; ront of
3-22 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Sockets Figure 3-13 shows the DIMM sockets on the motherboard. • Each CPU supports four DDR3 memory channels. • Channels are labeled with letters as s...
Page 57 - DIMM Population Rules; Installed
3-23 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Population Rules Observe the following guidelines when installing or replacing DIMMs (see Figure 3-13 ): • The minimum configuration is one DIMM insta...
Page 58 - First
3-24 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Table 3-5 DIMM Population For 4-CPU System Optimum Performance # of DIMMs Installed CPU DIMM Socket Color # of DIMMs Installed CPU DIMM Socket Color First ...
Page 59 - Memory Mirroring Mode; Lockstep Channel Mode
3-25 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Memory Mirroring Mode Note You cannot use memory sparing and memory mirroring at the same time. When you enable memory mirroring mode, the memory subsystem...
Page 60 - DIMM Replacement Procedure; Identifying a Faulty DIMM
3-26 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Replacement Procedure This section includes the following topics: • Identifying a Faulty DIMM, page 3-26 • Replacing DIMMs, page 3-26 Identifying a Fa...
Page 61 - Replacing CPUs and Heatsinks
3-27 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing CPUs and Heatsinks The server supports up to four EP-Series CPUs. See Figure 3-13 on page 3-22 for the CPU socket numbering. • The minimum config...
Page 62 - CPU Replacement Procedure
3-28 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components CPU Replacement Procedure Caution CPUs and their motherboard sockets are fragile and must be handled with care to avoid damaging pins during installation. ...
Page 67 - Replacing the Motherboard RTC Battery
3-33 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the Motherboard RTC Battery Warning There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same o...
Page 69 - Replacing a PCIe Riser Assembly
3-35 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Riser Assembly The server contains two PCIe risers for horizontal installation of PCIe cards. These risers wrap around the power supply ba...
Page 71 - Replacing an I/O Riser
3-37 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing an I/O Riser The I/O riser is a modular PCIe form-factor card that has a designated motherboard socket inside the server (see Figure 3-22 ). The ...
Page 73 - Replacing an Internal SD Card
3-39 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing an Internal SD Card To install or replace an internal SD card, follow these steps: Step 1 Remove the SD card that you are replacing (see Figure 3...
Page 74 - Replacing a PCIe Card; PCIe Slots
3-40 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card Caution Cisco supports all PCIe cards qualified and sold by Cisco. PCIe cards that are not qualified or sold by Cisco are the respons...
Page 75 - PCIe Configuration Guide
3-41 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components PCIe Configuration Guide For the best performance, we recommend that you populate the PCIe slots in the order shown in Table 3-7 for each type of add-on ca...
Page 77 - Replacing a PCIe Card in a Motherboard Slot
3-43 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card in a Motherboard Slot Note If you replace an LSI MegaRAID controller card, you must restore your RAID configuration to the new card. ...
Page 79 - Special Considerations for Cisco UCS Virtual Interface Cards
3-45 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Special Considerations for Cisco UCS Virtual Interface Cards Table 3-8 describes the requirements for the supported Cisco UCS virtual interface cards (VICs...
Page 80 - Installing Multiple PCIe Cards and Resolving Limited Resources; Resolving Insufficient Memory Space to Execute Option ROMs; Advanced
3-46 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing Multiple PCIe Cards and Resolving Limited Resources When a large number of PCIe add-on cards are installed in the server, the system might run o...
Page 83 - Replacing the Supercap Power Module (RAID Backup Unit)
3-49 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the Supercap Power Module (RAID Backup Unit) The server supports installation of up to two RAID controllers and up to two supercap power modules ...
Page 85 - Installing a Trusted Platform Module; Trusted Computing; Enabled
3-51 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing a Trusted Platform Module The trusted platform module (TPM) is a small circuit board that attaches to a motherboard socket. The socket location ...
Page 88 - Replacing Power Supplies
3-54 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Power Supplies The server can have one or two power supplies. When two power supplies are installed they are redundant as 1+1. To replace or inst...
Page 89 - Enabling or Disabling the Internal USB Port
3-55 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Enabling or Disabling the Internal USB Port The factory default is for all USB ports on the server to be enabled. However, the internal USB port can be ena...
Page 91 - Description
A-1 Cisco UCS C460 Server Installation and Service Guide OL-22326-01 A P P E N D I X A Server Specifications This appendix lists the technical specifications for the Cisco UCS C420 Server and includes the following sections: • Physical Specifications, page A-1 • Environmental Specifications, page A-...
Page 93 - Supported Power Cords and Plugs
B-1 Cisco UCS C420 Server Installation and Service Guide OL-24342-01 A P P E N D I X B Power Cord Specifications This appendix provides supported power cable specifications. Supported Power Cords and Plugs Each power supply has a separate power cord. Standard power cords or jumper power cords are av...
Page 95 - AC Power Cord Illustrations
B-3 Cisco UCS C420 Server Installation and Service Guide OL-24342-01 Appendix B Power Cord Specifications Supported Power Cords and Plugs AC Power Cord Illustrations This section includes the AC power cord illustrations. See Figure B-1 through Figure B-15 . Figure B-1 SFS-250V-10A-AR Figure B-2 CAB-...
Page 101 - Supported RAID Controllers and Required Cables; Controller
C-1 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 A P P E N D I X C RAID Controller Considerations This appendix provides RAID controller information, and it includes the following sections: • Supported RAID Controllers and Required Cables, page C-1 • Supercap Power Modules (RAID ...
Page 102 - Supercap Power Modules (RAID Backup Units); Mixing Drive Types in RAID Groups; Best Practices For Mixing Drive Types in RAID Groups; RAID Controller Cabling
C-2 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Appendix C RAID Controller Considerations Supercap Power Modules (RAID Backup Units) Supercap Power Modules (RAID Backup Units) T his server supports installation of two supercap power module (SCPM) backup units. The units mount to...
Page 106 - Restoring RAID Configuration After Replacing a RAID Controller; For More Information
C-6 Cisco UCS C420 Server Installation and Service Guide OL-27640-01 Appendix C RAID Controller Considerations Restoring RAID Configuration After Replacing a RAID Controller Restoring RAID Configuration After Replacing a RAID Controller When you replace a RAID controller, the RAID configuration that...