Page 3 - Please Read; Important
Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide.
Page 4 - Notices; Trademark Acknowledgments; Publication Disclaimer
Notices Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found a t www.cisco.com/go/trademarks . Third party trademarks mentioned are the property of their...
Page 5 - Notice to Installers; Notice à l’attention des installateurs de réseaux câblés
Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Notice à l’attention des inst...
Page 6 - Aviso a los instaladores de sistemas CATV
Aviso a los instaladores de sistemas CATV Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación distinta a las c...
Page 7 - Contents
4038767 Rev A iii Contents Notice à l’attention des installateurs de réseaux câblés ........................................ 5 Mitteilung für CATV-Techniker ............................................................................... 5 Aviso a los instaladores de sistemas CATV ......................
Page 8 - Chapter 2 Installing the Home Gateway
Contents iv 4038767 Rev A Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 1 Benefits and Features............................................................................................................... 2 Highlights ...............................................................
Page 9 - Chapter 4 Managing Digital Media
Contents 4038767 Rev A v Home Address ........................................................................................................................ 44 Configure the DLNA Settings .............................................................................................. 45 Advanced Set...
Page 11 - IMPORTANT SAFETY INSTRUCTIONS; Power Source Warning
IMPORTANT SAFETY INSTRUCTIONS 4038767 Rev A vii IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Ins...
Page 13 - Check Product Safety
IMPORTANT SAFETY INSTRUCTIONS 4038767 Rev A ix Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition. Protect the Product When Moving It Always disconnect the p...
Page 14 - United States FCC Compliance; Declaration of Conformity; Canada EMI Regulation; RF Exposure Statements
United States FCC Compliance x 4038767 Rev A United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a Home...
Page 16 - CE Compliance
CE Compliance xii 4038767 Rev A CE Compliance Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) This declaration is only valid for configurations (combinations of software, firmware and hardware) supported or provided by Cisco Systems for use within the EU. Th...
Page 17 - National Restrictions
CE Compliance 4038767 Rev A xiii Note: The full declaration of conformity for this product can be found in the Declarations of Conformity and Regulatory Information section of the appropriate product hardware installation guide, which is available on Cisco.com. The following standards were applied d...
Page 18 - Antennas
CE Compliance xiv 4038767 Rev A Antennas Use only the antenna supplied with the product. 20090312 CE_Gateway
Page 19 - About This Guide; Introduction; Document Version
About This Guide 4038767 Rev A xv About This Guide Introduction Welcome. This guide provides instructions and recommendations for placing, installing, configuring, operating, maintaining, and troubleshooting the Cisco® Model TES301 Managed Services Home Gateway. Purpose This guide covers the Cisco® ...
Page 21 - Chapter 1; Gateway; In This Chapter
4038767 Rev A 1 Introduction The Cisco ® Model TES301 IP Managed Services Home Gateway (TES301) is an advanced, high-performance home gateway that combines Ethernet, Voice over IP (VoIP), router and wireless access point technologies in a single device providing a cost-effective voice and networking...
Page 22 - Benefits and Features; Highlights
Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 2 4038767 Rev A Benefits and Features Highlights Open Software Environmen t — flexible OSGi/JVM software platform enables third party application support and quicker time-to-revenue for new services LCD — Liquid Crystal Display si...
Page 23 - Personal Content Sharing and Storage; Application Environment
Benefits and Features 4038767 Rev A 3 Personal Content Sharing and Storage The TES301 incorporates a DLNA media server, providing access to all content within the home network—digital photos, music, and video. Content can be shared with any PC or compatible device connected to the home network S...
Page 24 - Management and Troubleshooting
Chapter 1 Introducing the TES301 IP Managed Services Home Gateway 4 4038767 Rev A Management and Troubleshooting Embedded network management client for simplified out of the box setup and configuration Local device management via web-based GUI or online user portal Supports Broadband Forum Ind...
Page 29 - What's on the Bottom Panel
What's on the Bottom Panel 4038767 Rev A 9 What's on the Bottom Panel The bottom panel of your Home gateway provides holes for mounting screws for wall mounting and protective feet for vertical or wall mounting surfaces. The factory label on the bottom panel provides serial number and MAC Address in...
Page 31 - Chapter 2; Installing the Home Gateway
4038767 Rev A 11 Introduction This chapter provides instructions for installing the home gateway. 2 Chapter 2 Installing the Home Gateway In This Chapter Mounting the Home Gateway ............................................................ 12 Connecting the Home Gateway ...........................
Page 32 - Mounting the Home Gateway; Mounting the TES301 Horizontally
Chapter 2 Installing the Home Gateway 12 4038767 Rev A Mounting the Home Gateway Mounting the TES301 Horizontally The Home gateway has four rubber feet on its bottom panel. Place the Home gateway on a level surface near an electrical outlet. Mounting the TES301 Vertically The Home gateway has two wa...
Page 35 - Connecting the Home Gateway
Connecting the Home Gateway 4038767 Rev A 15 Connecting the Home Gateway Perform the following steps to connect the TES301. 1 Make sure the power switch is in the Off position. Power down all devices that you will connect to the gateway. 2 Insert a standard RJ-45 Ethernet cable (included) into the I...
Page 39 - Chapter 3; Configuration and Operation
4038767 Rev A 19 Introduction This chapter provides instructions to use the web-based utility to set up connections and configure the TES301 features. 3 Chapter 3 Configuration and Operation of the TES301 In This Chapter Logging into the Home Gateway ..................................................
Page 40 - Logging into the Home Gateway
Chapter 3 Configuration and Operation of the TES301 20 4038767 Rev A Logging into the Home Gateway Complete the following steps to access the web-based utility. Note: If the Home gateway was supplied by your service provider, then it may restrict access to the web-based utility. Contact your service...
Page 41 - Dashboard
Page 42 - Internet
Chapter 3 Configuration and Operation of the TES301 22 4038767 Rev A Internet You will need to select a specific type of connection for your Internet connection. Your selection will determine which additional parameters will be required to complete your configuration. Complete the following steps to...
Page 48 - VoIP Settings; SIP
Chapter 3 Configuration and Operation of the TES301 28 4038767 Rev A VoIP Settings SIP Before using voice service you must enter your subscriber account and session initiation protocol (SIP) proxy server information that is obtained from your service provider. Complete the following steps to configu...
Page 51 - Service
VoIP Settings 4038767 Rev A 31 6 Complete the Local Settings fields. Note : Use the scroll bar to access all of the fields on this screen. SIP Local Port —Enter the port used for incoming and outgoing call control signaling. RTP Local Port —Enter the lowest value allowed for the port range to be...
Page 53 - Voice
VoIP Settings 4038767 Rev A 33 Voice Voice Parameters listed on this tab can improve voice quality. If you want use FAX service, you need to select the FAX mode that matches the remote FAX device. Complete the following steps to configure the Voice parameters for your VoIP settings. 1 From the TES30...
Page 55 - Advanced
VoIP Settings 4038767 Rev A 35 Advanced If the TES301 is behind a firewall, you can select NAT Traversal mode and enter the necessary information obtained from your service provider, this function may help traverse firewall and provide voice service normally. The Codec Settings fields allow you to c...
Page 62 - Connect Devices
Chapter 3 Configuration and Operation of the TES301 42 4038767 Rev A Connect Devices Complete the following steps to connect your gateway with a WPS-supported device. 1 From the TES301 dashboard, click the Change Settings button located in the Wi-Fi cell. 2 Click the Wi-Fi Protected Setup tab. 3 Sel...
Page 64 - Home Address
Chapter 3 Configuration and Operation of the TES301 44 4038767 Rev A Home Address Complete the following steps to set up your 911 information. 1 From the TES301 dashboard, click the Edit 911 Address button located in the Home Address cell. 2 Complete the fields on the screen. Note : The fields may v...
Page 65 - Configure the DLNA Settings
Configure the DLNA Settings 4038767 Rev A 45 Configure the DLNA Settings Complete the following steps to configure the DLNA settings on your gateway. 1 From the TES301 dashboard, click the Change Settings button located in the DLNA cell. 2 Do you want to allow digital media sharing? If yes , selec...
Page 66 - Advanced Settings
Chapter 3 Configuration and Operation of the TES301 46 4038767 Rev A Advanced Settings Complete the following steps to configure the advanced settings on your gateway. 1 From the TES301 dashboard, click the Change Settings button located in the Advanced Settings cell. 2 Select Proceed from the confi...
Page 67 - Chapter 4; Managing Digital Media
4038767 Rev A 47 Introduction This chapter provides instructions to use the TES301 to view, play, and share digital media. The TES301 can control up to four digital media recording (DMR) devices simultaneously. You can browse digital content by album, artist, date, genre, and other meta-data categor...
Page 68 - Using the Media Controller
Chapter 4 Managing Digital Media 48 4038767 Rev A Using the Media Controller Complete the following steps to use the Digital Media Controller on your gateway. 1 From the TES301 dashboard, click the Digital Media Controller and Server hyperlink located in the DLNA cell.
Page 71 - Using the Media Server
Using the Media Server 4038767 Rev A 51 Using the Media Server Complete the following steps to upload files to the Digital Media Server on your gateway. 1 From the TES301 dashboard, click the Digital Media Controller and Server link located in the DLNA cell. A new window opens with the Digital Media...
Page 75 - Chapter 5; Using the LCD
4038767 Rev A 55 Introduction The top panel of the TES301 provides quick access to status and setup options using the liquid crystal display (LCD). Read this chapter to get familiar with the LCD and touch-sensitive navigation. 5 Chapter 5 Using the LCD In This Chapter Get Familiar with the LCD Men...
Page 76 - Get Familiar with the LCD Menus and Pages
Chapter 5 Using the LCD 56 4038767 Rev A Get Familiar with the LCD Menus and Pages Follow the steps below to navigate to the Home Page and through the menus, setup and status pages available from the LCD. 1 Wave your hand over the LCD. The Home page and the touch-sensitive arrow keys appear. One ico...
Page 78 - Phone
Chapter 5 Using the LCD 58 4038767 Rev A Phone Follow the steps below to navigate to the Phone menus and options. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to navigate to the Home page. 3 Tap the up or down arrows to select the Phone icon. 4 Tap the right arrow. The Phone sta...
Page 80 - Turn Wi-Fi Off or On
Chapter 5 Using the LCD 60 4038767 Rev A Wi-Fi Follow the steps below to navigate to the Wi-Fi Status page. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to navigate to the Home page. 3 Tap the up or down arrows to select the Wi-Fi icon. 4 Tap the right arrow. The Wi-Fi Status pa...
Page 82 - Initiate Wi-Fi Protection Setup
Chapter 5 Using the LCD 62 4038767 Rev A 4 Tap the right arrow. A confirmation request appears. 5 Tap the right arrow again to accept the change or tap the left arrow to cancel the request. 6 Tap the left arrow to exit the SSID details page. Initiate Wi-Fi Protection Setup Complete the following ste...
Page 85 - Connection
Connection 4038767 Rev A 65 Connection Follow the steps below to navigate to the Connection status page. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to navigate to the Home page. 3 Tap the up or down arrows to select the Connection icon. 4 Tap the right arrow. The Connection st...
Page 86 - Settings
Chapter 5 Using the LCD 66 4038767 Rev A Settings Follow the steps below to navigate to the Settings menus and options. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to navigate to the Home page. 3 Tap the up or down arrows to select the Settings icon. 4 Tap the right arrow. The ...
Page 87 - Review Your Emergency 911 Address
Settings 4038767 Rev A 67 Review Your Emergency 911 Address Complete the following steps to review your Emergency 911 Address information. 1 From the Settings menu, tap the up or down arrows to select Emergency 911 Address . 2 Tap the right arrow to view the current Emergency 911 Address information...
Page 88 - Perform Factory Reset
Chapter 5 Using the LCD 68 4038767 Rev A Perform Factory Reset Complete the following steps to perform a Factory Reset. 1 From the Settings menu, tap the up or down arrows to select Factory Reset . 2 Tap the right arrow. Instructions to perform a factory reset appear. 3 Follow the instructions that ...
Page 89 - Select Language Settings
Settings 4038767 Rev A 69 Select Language Settings Complete the following steps to select your preferred Language. 1 From the Settings menu, tap the up or down arrows to select Language . 2 Tap the right arrow to view the current language setting. 3 Tap the up or down arrow keys to select the langua...
Page 90 - Select LCD Display Orientation; View Network Information
Chapter 5 Using the LCD 70 4038767 Rev A Select LCD Display Orientation Complete the following steps to select your preferred LCD display orientation. 1 From the Settings menu, tap the up or down arrows to select LCD Display Orientation . 2 Tap the right arrow to change the current setting. A confir...
Page 92 - Use Network Tools
Chapter 5 Using the LCD 72 4038767 Rev A Use Network Tools Complete the following steps to access and use the Network Tools options. 1 From the Settings menu, tap the up or down arrows to select Network Tools . 2 Tap the right arrow to view the Network Tools menu options. 3 Tap the up or down arrow ...
Page 94 - View Router Information
Chapter 5 Using the LCD 74 4038767 Rev A View Router Information Complete the following steps to view your router information. 1 From the Settings menu, tap the up or down arrows to select Router Info . 2 Tap the right arrow. The Router Information page appears. Note : This information is managed by...
Page 95 - View System Event Log; Set Up Time of Day Parameters
Settings 4038767 Rev A 75 View System Event Log Complete the following steps to view the system event log. 1 From the Settings menu, tap the up or down arrows to select Sys Event Log . 2 Tap the right arrow. The System Event Log page appears. 3 Tap the left arrow to exit this view. Set Up Time of Da...
Page 97 - App Store
App Store 4038767 Rev A 77 App Store Follow the steps below to navigate to the App Store menus and options. 1 Wave your hand over the LCD. 2 If necessary, tap the left arrow to navigate to the Home page. 3 Tap the Up/Down arrows to select the App Store icon. 4 Tap the right arrow. The App Store menu...
