Page 3 - C O N T E N T S; Preface; Product Overview
iii Cisco IP/TV Viewer User Guide OL-3995-01 C O N T E N T S Preface ix Document Objective ix Audience x Document Organization x Document Conventions xi Command Syntax Conventions xi Using Online Help xii Obtaining Documentation xii Cisco.com xiii Documentation CD-ROM xiii Ordering Documentation xiv...
Page 4 - Installing IP/TV Viewer; Getting Started
Contents iv Cisco IP/TV Viewer User Guide OL-3995-01 New Features in IP/TV Version 3.5 1-3 MPEG-4 AAC-LC 1-4 QuickTime Plug-In Support for the Web-Based Program Guide 1-4 Support for Different Viewers 1-5 Web-Based Question Manager 1-5 MPEG-4 Codec for SlideCast 1-5 Improved Streaming 1-5 Playing Me...
Page 6 - Customizing the User Interface; Using IP/TV in a Web Browser
Contents vi Cisco IP/TV Viewer User Guide OL-3995-01 Playing a SlideCast Program 4-23 Playing a ScreenCaster Program 4-25 Subscribing to a Program 4-25 Assigning Favorite Programs 4-26 Creating a Favorites List 4-26 Creating an On-Demand Playlist 4-27 Searching for a Program 4-28 Using Question Mana...
Page 7 - Menu Bar and Tool Icon Reference
vii Cisco IP/TV Viewer User Guide OL-3995-01 Contents Using QuickTime as a Plug-In 6-5 Accessing Question Manager from the QuickTime Plug-In 6-5 Limitations for the QuickTime Player 6-6 Web-Based Program Guide 6-6 Using IP/TV Viewer as a Helper Application 6-7 Launching the Helper Application 6-7 Ru...
Page 9 - Document Objective
ix Cisco IP/TV Viewer User Guide OL-3995-01 Preface This preface discusses the objective, intended audience, and organization of the Cisco IP/TV Viewer User Guide and defines the conventions used to convey instructions and information. It also discusses how to access online help and obtain documenta...
Page 10 - Audience
Preface Audience x Cisco IP/TV Viewer User Guide OL-3995-01 Audience This guide is for users who need instructions about how to install and set up IP/TV Viewer, and play multimedia programs. Document Organization This guide is organized into the following chapters: Chapter Title Description Chapter ...
Page 11 - Document Conventions; Command Syntax Conventions
xi Cisco IP/TV Viewer User Guide OL-3995-01 Preface Document Conventions Document Conventions The IP/TV documentation set uses the following conventions: Command Syntax Conventions Command descriptions use the following conventions: Convention Description > Indicates movement through menu options...
Page 12 - Using Online Help
Preface Using Online Help xii Cisco IP/TV Viewer User Guide OL-3995-01 The following conventions are used to attract the attention of the reader: Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual. Caution Means reader be careful. I...
Page 14 - Ordering Documentation; Documentation Feedback; Obtaining Technical Assistance
Preface Obtaining Technical Assistance xiv Cisco IP/TV Viewer User Guide OL-3995-01 Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.co...
Page 15 - Cisco TAC Website; Opening a TAC Case
xv Cisco IP/TV Viewer User Guide OL-3995-01 Preface Obtaining Technical Assistance Cisco TAC Website The Cisco TAC website ( http://www.cisco.com/tac ) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website i...
Page 16 - TAC Case Priority Definitions; Obtaining Additional Publications and Information
Preface Obtaining Additional Publications and Information xvi Cisco IP/TV Viewer User Guide OL-3995-01 TAC Case Priority Definitions To ensure that all cases are reported in a standard format, Cisco has established case priority definitions. Priority 1 (P1)—Your network is “down” or there is a criti...
Page 21 - IP/TV Content Manager
1-3 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 1 Product Overview New Features in IP/TV Version 3.5 IP/TV Content Manager IP/TV Content Manager is accessed from a browser and is used by the system administrator or broadcast administrator to set up and manage IP/TV scheduled or on-demand progra...
Page 23 - Support for Different Viewers; MPEG-4 Codec for SlideCast
1-5 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 1 Product Overview New Features in IP/TV Version 3.5 Support for Different Viewers IP/TV Server Version 3.5 and IP/TV Content Manager Version 3.5 support both the QuickTime Player and IP/TV Viewer. Users can use either IP/TV Viewer or the QuickTim...
Page 25 - Playing Media Clips Before a Scheduled Event
1-7 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 1 Product Overview New Features in IP/TV Version 3.5 Playing Media Clips Before a Scheduled Event This new feature of IP/TV Version 3.5 helps program administrators create a set of programs that plays before the scheduled broadcast of a live progr...
Page 28 - Hardware and Software Requirements
Chapter 2 Installing IP/TV Viewer Hardware and Software Requirements 2-2 Cisco IP/TV Viewer User Guide OL-3995-01 Hardware and Software Requirements The following list contains the recommended minimum configuration for a computer running IP/TV Viewer. • 200-MHz Pentium processor for non-MPEG-2 strea...
Page 29 - Windows XP Patches for Update
2-3 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 2 Installing IP/TV Viewer Hardware and Software Requirements Windows XP Patches for Update If IP/TV Viewer is running on Windows XP with Service Pack 1, you must update the Windows XP operating system on that device for the proper functioning of I...
Page 30 - Before You Begin; Installation Procedure
Chapter 2 Installing IP/TV Viewer Before You Begin 2-4 Cisco IP/TV Viewer User Guide OL-3995-01 Before You Begin IP/TV Viewer product files are provided on a CD-ROM or to your system administrator for network installation. Before you install IP/TV Viewer, perform the following tasks: • Verify that y...
Page 32 - IP/TV Viewer Demo Installation
Chapter 2 Installing IP/TV Viewer IP/TV Viewer Demo Installation 2-6 Cisco IP/TV Viewer User Guide OL-3995-01 IP/TV Viewer Demo Installation Cisco offers demonstration versions of IP/TV Viewer and the MPEG-2 decoder and also IP/TV Server and IP/TV Content Manager. The IP/TV Viewer and MPEG-2 decoder...
Page 34 - Incremental Installer for IP/TV Viewer
Chapter 2 Installing IP/TV Viewer Incremental Installer for IP/TV Viewer 2-8 Cisco IP/TV Viewer User Guide OL-3995-01 Incremental Installer for IP/TV Viewer The incremental installer feature allows you to upgrade IP/TV Viewer by updating only those files that have changed from the version already in...
Page 35 - Launching IP/TV Viewer
C H A P T E R 3-1 Cisco IP/TV Viewer User Guide OL-3995-01 3 Getting Started This chapter describes the procedures for launching IP/TV Viewer, navigating in the IP/TV Viewer main window, and setting IP/TV Viewer options. This chapter contains the following sections: • Launching IP/TV Viewer, page 3-...
Page 36 - As a Standard Application; As a Web Browser Plug-In or Helper Application; Navigating in IP/TV Viewer
Chapter 3 Getting Started Navigating in IP/TV Viewer 3-2 Cisco IP/TV Viewer User Guide OL-3995-01 As a Standard Application You can launch IP/TV Viewer as a standard application. Choose Start > Programs > Cisco IPTV Viewer > IPTV Viewer. The IP/TV Viewer main window appears. (See Figure 3-1...
Page 37 - Program Categories Pane
3-3 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 3 Getting Started Navigating in IP/TV Viewer Figure 3-1 IP/TV Viewer Main Window Program Categories Pane From the Program Categories pane, you can choose the program category you want to view in the Program Listings pane. Scheduled program listing...
Page 38 - Program Listings Pane; Subscriptions Window
Chapter 3 Getting Started Navigating in IP/TV Viewer 3-4 Cisco IP/TV Viewer User Guide OL-3995-01 To display on-demand program listings, double-click the particular OnDemand Videos folder. Or click the plus sign (+) to the left of the OnDemand Videos folder to display subfolders or categories, if pr...
Page 39 - OnDemand Playlist Window; Favorites Window; Using Popup Menus
3-5 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 3 Getting Started Navigating in IP/TV Viewer the Subscriptions window. You can drag the program to which you want to subscribe from the Program Listings pane to the Subscriptions window, or use the Subscribe command. See the “Subscribing to a Prog...
Page 40 - Setting IP/TV Viewer Options; Assigning Content Managers
Chapter 3 Getting Started Navigating in IP/TV Viewer 3-6 Cisco IP/TV Viewer User Guide OL-3995-01 Setting IP/TV Viewer Options This section describes how to set up the following IP/TV Viewer options: • Assigning Content Managers • Using SDP Listener • Setting Window Display Options • Entering User I...
Page 43 - Using SDP Listener
3-9 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 3 Getting Started Navigating in IP/TV Viewer Figure 3-4 Advanced HTTP Properties Dialog Box Note Consult with your system administrator for the proxy server information. Using SDP Listener Typically, IP/TV Viewer obtains its programming informatio...
Page 44 - Setting Window Display Options
Chapter 3 Getting Started Navigating in IP/TV Viewer 3-10 Cisco IP/TV Viewer User Guide OL-3995-01 Setting Window Display Options The Options dialog box lets you customize the Program Listings pane and viewer window interface. Open the Options dialog box by choosing Settings > Window Options from...
Page 45 - Entering User Information
3-11 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 3 Getting Started Navigating in IP/TV Viewer Entering User Information For management, administrative, or tracking purposes, you may want to enter IP/TV Viewer user information. (See Figure 3-6 .) This information is also forwarded to a moderator...
Page 47 - Configuring a Multihomed Host
3-13 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 3 Getting Started Navigating in IP/TV Viewer Configuring a Multihomed Host If you have more than one network interface card in your system, you need to specify which IP host address you wish to use in order to receive multicast scheduled programs...
Page 50 - Displaying Program Information; Program Description Information
Chapter 4 Using IP/TV Viewer Displaying Program Information 4-2 Cisco IP/TV Viewer User Guide OL-3995-01 Displaying Program Information You can display scheduled programs by the current day, week, or month menu item or by clicking column headers. Program information includes the following: program d...
Page 54 - Question Manager Information
Chapter 4 Using IP/TV Viewer Displaying Program Information 4-6 Cisco IP/TV Viewer User Guide OL-3995-01 Figure 4-4 Audio Tab in Advanced Information Window Question Manager Information If a program has Question Manager enabled, click the Question Mgr tab in the Advanced Information window to view Q...
Page 55 - Setting Maximum Bandwidth; SDP File Information
4-7 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Displaying Program Information Setting Maximum Bandwidth The system administrator enters the maximum bit rate value while creating the program using IP/TV Content Manager. IP/TV Server uses this value as the upper limit of the...
Page 56 - Schedule and Subscription Information
Chapter 4 Using IP/TV Viewer Displaying Program Information 4-8 Cisco IP/TV Viewer User Guide OL-3995-01 Figure 4-7 SDP Tab in Advanced Information Window Schedule and Subscription Information You can view schedule and subscription information about a scheduled program. Do this by clicking the Sched...
Page 58 - Playing a Program
Chapter 4 Using IP/TV Viewer Playing a Program 4-10 Cisco IP/TV Viewer User Guide OL-3995-01 Playing a Program You can play a scheduled program by selecting it from the Program Listings pane or subscribing to it. You can play an on-demand program by selecting it from the Program Listings pane or the...
Page 60 - Controlling Audio and Video; Adjusting Audio Level
Chapter 4 Using IP/TV Viewer Playing a Program 4-12 Cisco IP/TV Viewer User Guide OL-3995-01 Figure 4-10 On-Demand Program Playing Controlling Audio and Video You can control the audio and video portions of a program while it is playing by using the VCR controls located at the bottom of the viewer w...
Page 61 - Controlling and Setting the Video Position
4-13 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Playing a Program Controlling and Setting the Video Position Control the position of the video for an on-demand program while you are watching it by using the following on-demand VCR controls: • Jump To Beginning button • Jum...
Page 62 - Selecting Media Streams
Chapter 4 Using IP/TV Viewer Playing a Program 4-14 Cisco IP/TV Viewer User Guide OL-3995-01 Note There is a slight delay, typically 2 to 3 seconds, in the video when you change position until IP/TV Server and IP/TV Viewer resynchronize through the network. Network traffic may also affect response t...
Page 64 - Monitoring Quality; QoS
Chapter 4 Using IP/TV Viewer Playing a Program 4-16 Cisco IP/TV Viewer User Guide OL-3995-01 Monitoring Quality The IP/TV viewer window toolbar contains quality indicators to help you monitor the quality of video distribution to the user. There are two Quality of Service (QoS) indicators and two rec...
Page 65 - Reception Quality
4-17 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Playing a Program • Controlled Load (C)—Traffic will receive nonguaranteed priority treatment similar to a network with no load. • Qualitative (Q)—Traffic will receive nonguaranteed priority treatment. Refer to the Cisco IP/T...
Page 67 - Viewing Modes; Normal View; Minimal View
4-19 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Playing a Program Viewing Modes You can watch a program in one of three viewing modes: normal view, minimal view, and full-screen view. Normal View The first time a program is selected, the program appears in a viewer window ...
Page 68 - Using Multiple Windows
Chapter 4 Using IP/TV Viewer Playing a Program 4-20 Cisco IP/TV Viewer User Guide OL-3995-01 Figure 4-14 Minimal View Mode In this mode, the system menu icon contains additional commands that are only accessible through the menu bar, toolbar, and VCR control bar. To return to normal view mode, click...
Page 70 - Playing a Web Presenter Program
Chapter 4 Using IP/TV Viewer Playing a Web Presenter Program 4-22 Cisco IP/TV Viewer User Guide OL-3995-01 Playing a Web Presenter Program When you play a program that contains a web presentation, the viewer window launches and plays the audio or video file. The Presenter Client window, which displa...
Page 71 - Playing a SlideCast Program
4-23 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Playing a SlideCast Program Playing a SlideCast Program IP/TV Viewer lets you play SlideCast presentations, which perform the following functions: • Display an IP/TV Viewer with both audio and video together with a SlideCast ...
Page 73 - Playing a ScreenCaster Program; Subscribing to a Program
4-25 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Playing a ScreenCaster Program Playing a ScreenCaster Program With ScreenCaster you can: • Add dynamically captured screen shots to a Web Presenter broadcast from various applications running in real time. • Include screen sh...
Page 74 - Assigning Favorite Programs; Creating a Favorites List
Chapter 4 Using IP/TV Viewer Assigning Favorite Programs 4-26 Cisco IP/TV Viewer User Guide OL-3995-01 To learn whether the program has scheduled repeated showings and to subscribe to one or more of the repeated showings, follow these steps: Step 1 Choose the scheduled program that you want to subsc...
Page 75 - Creating an On-Demand Playlist
4-27 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Assigning Favorite Programs Figure 4-19 Favorites Window with Sample Programs Step 3 To remove a program from the list, choose the program you want to remove and click Remove. Creating an On-Demand Playlist To create a list o...
Page 76 - Searching for a Program
Chapter 4 Using IP/TV Viewer Searching for a Program 4-28 Cisco IP/TV Viewer User Guide OL-3995-01 Figure 4-20 OnDemand Playlist Window with Sample Programs Step 4 Choose the program that you want to watch and click Watch Now. Only programs that appear below the selected program on the list will pla...
Page 80 - Using Question Manager
Chapter 4 Using IP/TV Viewer Using Question Manager 4-32 Cisco IP/TV Viewer User Guide OL-3995-01 Step 5 Choose the Advanced tab. (See Figure 4-24 .) • Check the Match case check box if you want to match a string with specific capitalization. • Check the Match whole word only check box to match the ...
Page 81 - Accessing Question Manager from IP/TV Viewer
4-33 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Using Question Manager The moderator can view the questions that apply to the program over the intranet, sort the questions, answer the questions as part of the presentation, export the questions to be stored, or delete the q...
Page 83 - Advanced Topics
4-35 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 4 Using IP/TV Viewer Advanced Topics Step 2 Enter your topic in the Subject field and your question in the Question field. Step 3 Click Submit. When you click Submit, your question will go to the moderator along with the username and e-mail addre...
Page 85 - About Panes
C H A P T E R 5-1 Cisco IP/TV Viewer User Guide OL-3995-01 5 Customizing the User Interface This chapter describes the procedures for moving and hiding panes, and customizing and creating new toolbars. IP/TV Viewer allows you to change the appearance of the main and viewer windows. You can display o...
Page 87 - Moving Panes; Displaying or Hiding Panes; About Toolbars
5-3 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 5 Customizing the User Interface About Toolbars Moving Panes You can move the Program Categories pane or adjust the width of the Program Listings pane by dragging the middle gripper bar to the left or right. When moving the Program Categories pane...
Page 90 - Displaying and Hiding Toolbars; Moving Toolbars
Chapter 5 Customizing the User Interface About Toolbars 5-6 Cisco IP/TV Viewer User Guide OL-3995-01 Displaying and Hiding Toolbars To display or a hide a toolbar, follow these steps: Step 1 From IP/TV Viewer main window or viewer window, choose Edit > Customize Toolbars. The Customize dialog box...
Page 91 - Creating a Custom Toolbar
5-7 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 5 Customizing the User Interface About Toolbars Creating a Custom Toolbar To create your own custom toolbar, follow these steps: Step 1 In the Customize dialog box, click the Toolbars tab. Step 2 Click New. The New Toolbar dialog box appears. Step...
Page 92 - Adding and Removing Buttons on Toolbars
Chapter 5 Customizing the User Interface About Toolbars 5-8 Cisco IP/TV Viewer User Guide OL-3995-01 Adding and Removing Buttons on Toolbars To add buttons to a built-in toolbar or a toolbar you created, follow these steps: Step 1 Make sure that the toolbar is visible in the Program Listings pane or...
Page 95 - Launching the Plug-In
6-3 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 6 Using IP/TV in a Web Browser Using IP/TV as a Plug-In Refer to the Cisco IP/TV Administration and Configuration Guide for detailed information on how to create and customize an IP/TV plug-in or helper application. The following sections describe...
Page 97 - Using QuickTime as a Plug-In; Accessing Question Manager from the QuickTime Plug-In
6-5 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 6 Using IP/TV in a Web Browser Using QuickTime as a Plug-In Using the IP/TV Sample Plug-In If desired, you can use the sample plug-in that comes with IP/TV, which is useful if you want to launch and run IP/TV Viewer solely from a browser without a...
Page 98 - Limitations for the QuickTime Player; Web-Based Program Guide
Chapter 6 Using IP/TV in a Web Browser Web-Based Program Guide 6-6 Cisco IP/TV Viewer User Guide OL-3995-01 Question Manager opens in a new browser window. You can type your questions in the Question Manager window. The questions are sent to the Question Manager daemon on IP/TV Content Manager. For ...
Page 99 - Using IP/TV Viewer as a Helper Application; Launching the Helper Application
6-7 Cisco IP/TV Viewer User Guide OL-3995-01 Chapter 6 Using IP/TV in a Web Browser Using IP/TV Viewer as a Helper Application Using IP/TV Viewer as a Helper Application You can set up IP/TV Viewer to be used as a helper application. The following sections describe how to launch and run the IP/TV he...
Page 107 - IP/TV Viewer Window Menu Bar Options
A-7 Cisco IP/TV Viewer User Guide OL-3995-01 Appendix A Menu Bar and Tool Icon Reference IP/TV Viewer Window Menu Bar Options IP/TV Viewer Window Menu Bar Options Table A-3 lists the options available in the viewer window menu bar. SlideCast icon Indicates that a SlideCast stream is present in the p...
Page 109 - IP/TV Viewer Window Tools and Icons
A-9 Cisco IP/TV Viewer User Guide OL-3995-01 Appendix A Menu Bar and Tool Icon Reference IP/TV Viewer Window Tools and Icons IP/TV Viewer Window Tools and Icons Table A-4 lists the tools and icons available on both the scheduled and on-demand viewer windows. Table A-4 Viewer Window Tools and Icons I...
Page 113 - I N D E X; Symbols
IN-1 Cisco IP/TV Viewer User Guide OL-3995-01 I N D E X Symbols .asf file and markers 4-14 .sdp file 4-7 A Apple QuickTime plug-in 6-2, 6-5 Ask a Question button A-9 Ask a question option A-7 assigning favorite programs 4-26 IP/TV Content Managers 3-6 Audio icon A-6 audio information 4-4 audio level...