Cisco OL-19470-01 - Manual

Cisco OL-19470-01

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Table of Contents:

  • Page 3 – Generating IP Phone Inventory Reports; Searching for IP Phones
  • Page 5 – Generating the Inventory Analysis Report
  • Page 8 – Generating the All IP Phones/Lines Report; Generating the SRST IP Phones Report
  • Page 9 – Generating the SIP Phones Report; Generating the IP Communicators Report; Generating the All CTI Applications Report
  • Page 10 – Generating the All ATA Devices Report; Generating the Cisco 1040 Sensors Report
  • Page 11 – Understanding the Associated Phone and Phone Detail Reports; Understanding IP Phone Inventory Reports
  • Page 13 – Phones Report Tool Buttons
  • Page 14 – Filtering Audio Phones and Applications Reports
  • Page 18 – Opening an IP Phone Web Interface; Launching Tests for Selected Audio Phones
  • Page 20 – Using IP Phone Outage Status Changes Reports
  • Page 21 – Using the IP Phone Move Report
  • Page 22 – Using the IP Phone Audit Report
  • Page 23 – Using the Removed IP Phones Report
  • Page 24 – Using the Extension Number Changes Report
  • Page 25 – Using the Suspect Phone Report
  • Page 26 – Using the Duplicate MAC/IP Address Report
  • Page 27 – Exporting IP Phone Outage Status Reports
  • Page 28 – Understanding IP Phone Movement Tracking; Understanding Phone Polling
  • Page 30 – Generating Video Phone Inventory Reports; Searching for Video Phones
  • Page 32 – Generating the Video Phone Inventory Analysis Report
  • Page 35 – Generating the All Video Phones/Lines Report; Understanding the All Video Phones/Lines Report
  • Page 37 – Generating the TelePresence Report
  • Page 38 – Generating the SRST Video Phones Report; Generating the SIP Video Phones Report; Understanding Video Phone Reports
  • Page 40 – Filtering a Video Phones Report
  • Page 43 – Using Video Phone Status Changes Reports; Using the Video Phone Move Report
  • Page 44 – Using the Video Phone Audit Report
  • Page 45 – Using the Removed Video Phones Report
  • Page 46 – Using the Video Phone Extension Number Changes Report
  • Page 47 – Exporting Video Phone Status Changes Reports; Viewing Other Reports
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C H A P T E R

13-1

User Guide for Cisco Unified Operations Manager

OL-19470-01

13

Generating Audio Phone and Video Phone
Reports

An IP phone has a physical relationship with a switch and a logical relationship with a Cisco Unified
Communications Manager. Phone reports provide a combined view of both of these relationships,
making it easy for you to track and resolve IP phone and video phone problems. Operations Manager
collects phone inventory data as scheduled (see

Working with IP Phone Discovery, page 16-40

) and

collects additional data every 5 minutes to determine whether phone status has changed. Audio Phones
and Applications reports provide detailed phone inventory and status information. If you have the
required software license, you can also view similar reports for video phones.

This section includes the following topics:

•

Using Audio Phones and Applications Reports, page 13-1

•

Understanding IP Phone Movement Tracking, page 13-28

•

Understanding Phone Polling, page 13-28

•

Using Video Phones Reports, page 13-28

•

Viewing Other Reports, page 13-47

Using Audio Phones and Applications Reports

Note

Audio Phones and Applications reports do not include data for video phones. See

Using Video Phones

Reports, page 13-28

.

Audio Phones and Applications reports provide inventory and IP status change reports:

•

Inventory reports—Provide detailed IP phone data, reflecting the current status of IP phones in your
network. These reports enable you to search for a few phones, list a specific set of phones—such as
phones connected to a switch, phones in SRST mode and phones that are CTI applications—or view
all phones and lines:

–

Search

—Use Search to view information for a few IP phones or a single IP phone; search

enables you to find phones using all or part of an extension number, IP address, or MAC address.
See

Searching for IP Phones, page 13-3

.

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Summary

Page 3 - Generating IP Phone Inventory Reports; Searching for IP Phones

13-3 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Video Phone Reports Using Audio Phones and Applications Reports – IP Phone Audit —Use the IP Phone Audit report to obtain a summary of changes, including data for phones that have moved, been remov...

Page 5 - Generating the Inventory Analysis Report

13-5 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Video Phone Reports Using Audio Phones and Applications Reports Step 4 To display the information in print-friendly format in a new browser window, click Print ; print the information, using the br...

Page 8 - Generating the All IP Phones/Lines Report; Generating the SRST IP Phones Report

13-8 User Guide for Cisco Unified Operations Manager OL-19470-01 Chapter 13 Generating Audio Phone and Video Phone Reports Using Audio Phones and Applications Reports Step 3 Click View . The Inventory Analysis Report appears in another window. See Understanding IP Phone Inventory Reports, page 13-11...

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