Cisco OL-18613-01 - Manual
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Table of Contents:
- Page 2 – Introducing the Do Not Disturb Feature; Incoming Call Alert Settings
- Page 3 – Overview of Do Not Disturb Architecture; DND Status Notification for SIP Devices; System Requirements for the Do Not Disturb Feature; Software Requirements
- Page 4 – Hardware Requirements; Interactions and Restrictions; Interactions; Call Forward All
- Page 6 – Extension Mobility; Restrictions
- Page 7 – Installing and Activating the Do Not Disturb Feature; Setting the Do Not Disturb Service Parameters; Configuring DND Softkeys
- Page 8 – Configuring a DND Feature Key
- Page 10 – Adding DND to Common Phone Profiles; How to Use the Do Not Disturb Feature
- Page 11 – Using the Do Not Disturb Feature; DND Ringer Off Option
- Page 12 – Cisco Unified; Phone B; IP
- Page 14 – DND Call Reject Option
- Page 15 – Troubleshooting the Do Not Disturb Feature; Basic DND Troubleshooting
- Page 16 – Troubleshooting Phones That Are Running SIP
- Page 17 – Related Topics
C H A P T E R
19-1
Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition
OL-18613-01
19
Do Not Disturb
The Do Not Disturb (DND) feature provides the following options:
•
Call Reject—This option specifies that no incoming call information gets presented to the user.
Depending on how you configure the DND Incoming Call Alert parameter, the phone may play a
beep or display a flash notification of the call.
•
Ringer Off—This option turns off the ringer, but incoming call information gets presented to the
device, so that the user can accept the call.
Users can configure DND directly from their Cisco Unified IP Phone or from the Cisco Unified CM User
Options.
This chapter provides the following information about Do Not Disturb:
•
Configuration Checklist for the Do Not Disturb Feature, page 19-1
•
Introducing the Do Not Disturb Feature, page 19-2
•
Overview of Do Not Disturb Architecture, page 19-3
•
System Requirements for the Do Not Disturb Feature, page 19-3
•
Interactions and Restrictions, page 19-4
•
Installing and Activating the Do Not Disturb Feature, page 19-7
•
Configuring the Do Not Disturb Feature, page 19-7
•
How to Use the Do Not Disturb Feature, page 19-10
•
Troubleshooting the Do Not Disturb Feature, page 19-15
•
Configuration Checklist for the Do Not Disturb Feature
The Do Not Disturb (DND) feature provides the following options:
•
Call Reject—This option specifies that no incoming call information gets presented to the user.
Depending on how you configure the DND Incoming Call Alert parameter, the phone may play a
beep or display a flash notification of the call.
•
Ringer Off—This option turns off the ringer, but incoming call information gets presented to the
device, so that the user can accept the call.
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Summary
19-2 Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition OL-18613-01 Chapter 19 Do Not Disturb Introducing the Do Not Disturb Feature When DND is enabled, all new incoming calls with normal priority will honor the DND settings fo...
19-3 Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition OL-18613-01 Chapter 19 Do Not Disturb Overview of Do Not Disturb Architecture • Beep Only—For an incoming call, this option causes the phone to play a beep tone only. • Fla...
19-4 Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition OL-18613-01 Chapter 19 Do Not Disturb Interactions and Restrictions Hardware Requirements The following Cisco Unified IP Phones support the Do Not Disturb feature: • Cisco ...
