Cisco OL-10041-01 - Manual

Cisco OL-10041-01

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Table of Contents:

  • Page 2 – What Are Notification Groups?
  • Page 3 – What Types of Notifications Can I Send?; SNMP Trap Notifications
  • Page 4 – Syslog Notifications; Which Systems and Users Can I Notify?; Configuring Event Sets
  • Page 5 – Adding and Editing an Event Set
  • Page 6 – Viewing an Event Set; Deleting an Event Set
  • Page 7 – Configuring Notifications
  • Page 10 – Adding and Editing Device Notification Groups
  • Page 13 – Adding and Editing Service Quality Notification Groups
  • Page 17 – Cloning a Notification Group
  • Page 18 – Viewing Notification Group Configuration Details
  • Page 19 – Resuming a Notification; Customizing Events; Where Customized Event Descriptions Are Displayed
  • Page 20 – Where Customized Event Severity Is Displayed; Customizing Event Description and Severity
  • Page 21 – Restoring Default Event Descriptions and Severities
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C H A P T E R

14-1

User Guide for Cisco Unified Operations Manager

OL-10041-01

14

Using Notifications

Cisco Unified Operations Manager (Operations Manager) generates alerts in response to events that
occur in the IP Telephony environment and the IP fabric. You can view alerts on Operations Manager
dashboards, such as the Alerts and Events display. In addition, you can configure notifications to forward
information about alerts and events to SNMP trap daemons on other hosts, syslog daemons, and users.

The following topics explain notifications concepts and provide procedures for managing notifications:

Understanding Notifications, page 14-1

Configuring Event Sets, page 14-4

Configuring Notifications, page 14-7

Customizing Events, page 14-19

Understanding Notifications

This topic describes how Operations Manager determines when to send a notification and introduces the
concepts that you need to be familiar with to configure notifications.

Note

Notifications monitor events on device roles, not on device components. For a list of supported events
and the device roles on which they can occur, see

Appendix D, “Events Processed.”

What Causes Operations Manager to Send Notifications?

For each alert or event, Operations Manager compares the event, devices, severity, and state against the
configured notification groups and sends a notification when there is a match. Matches can be
determined by user-configured event sets and notification criteria. (The procedure for configuring
notification criteria is described in

Configuring Notifications, page 14-7

.)

Operations Manager assigns one severity to each alert or event and changes the state of an alert or event
over time, responding to user input and changes on the device.

Table 14-1 on page 14-2

lists values for

severity and explains how the state of an alert or event changes over time.

Note

You can change event names to names that are more meaningful to you. You can also change the event
severity sent in notifications from the Operations Manager default value to a user-defined value. See

Customizing Events, page 14-19

.

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Summary

Page 2 - What Are Notification Groups?

14-2 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Understanding Notifications What Are Notification Groups? A notification group is a user-defined set of rules for generating and sending notifications. A notification group includes: • Notification criter...

Page 3 - What Types of Notifications Can I Send?; SNMP Trap Notifications

14-3 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Understanding Notifications • Service Quality-Based Criteria—Includes the following: – Phones, endpoints, or probes—Phones, call endpoints, or probes that you want to monitor. – Alert severity and status—...

Page 4 - Syslog Notifications; Which Systems and Users Can I Notify?; Configuring Event Sets

14-4 User Guide for Cisco Unified Operations Manager OL-10041-01 Chapter 14 Using Notifications Configuring Event Sets Syslog Notifications Operations Manager generates syslog messages that can be forwarded to syslog daemons on remote systems. Note Syslog messages cannot exceed 1024 bytes. If the sy...

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