Page 2 - Contents
Introduction ................................................................................................... 3 Package Contents ......................................................................................... 4 Features & Benefits .......................................................
Page 3 - Introduction; Broadband VideoPhone
Introduction Imagine having high-quality, extremely low-cost video conferencing from a stand-alone, easy to use communication appliance. The D-Link i2eye TM DVC-1000 Broadband VideoPhone accomplishes this. D-Link i2eye TM introduces the world of video conferencing over the Internet, to bring you and...
Page 4 - Mic; Package Contents; DVC-1000 Broadband VideoPhone; System Requirements
4 n Connection to broadband Internet (Cable modem, DSL modem,T-1 or Ethernet network) at each end of the connection n Television with standard composite audio and video inputs (RCA jacks) or with a RF modulator to enable a TV without AV jacks to be connected with the antennaterminal n Optional: Stan...
Page 5 - Connections
5 n Stand-alone operation - No computer needed n Uses broadband cable/DSL or network connections for high-quality video n H.323 Internet video-conferencing standard compliant n Easy to use n Use your existing broadband network n Easy Setup Wizard n Picture-in-Picture view or full-screen view n Remot...
Page 6 - LEDs; Status Power; LED
6 LEDs LED stands for L ight- E mitting D iode. The i2eye TM DVC-1000 has the following LEDs for monitoring its operation. Link Status Activity Status Power Call Monitor LED LED Location and Activity Power Status Front to the left of the power light. This light turns on brieflyat power up. It is the...
Page 7 - Getting Started; Setup Wizard; Using the Remote Control
7 Getting Started Information for the Setup Wizard is entered by using the intelligent remote con-trol included with the DVC-1000. The remote is used to enter numbers, letters,special characters and to make selections from an on-screen keyboard. Theon-screen keyboard is activated by pressing ENTER o...
Page 8 - Remote Control Layout; ENTER key; Number sign; Mute Audio; Speakerphone Mode
8 Remote Control Layout ENTER key Adjust Contrast When entering alphanumericinformation, the left arrowkey performs a backspace , deleting the character to theleft of the on-screen cursor. Use the arrow keys along with the ENTER, CANCELand number keys to enterinformation in the SetupW izard screen. ...
Page 9 - Using the On-Screen Keyboard
9 When you are finished entering text and numbers, move the cursor tohighlight OK on the screen and press ENTER ; or alternatively you can press the CANCEL key on the remote to remove the keyboard from the screen, leaving what you typed on the screen. The keyboard allows entering any of the followin...
Page 10 - Personal Information Screen; Using the Setup Wizard; Welcome Screen
10 Personal Information Screen Using the Setup Wizard The following descriptions of the Setup Wizard screens will help you understand the purpose and procedures for providing the requiredinformation. The first screen that displays onthe initial startup is the Wecome Screen. This screen explains what...
Page 11 - Network Address Screen; Obtain an IP Address automatically (Default)
11 Network Address Screen The Network Address screen asks for informationthat is needed to connect aVideoPhone call over theInternet. Most home userswith a cable or DSL modemcan leave the checkboxchecked to obtain an IPAddress automatically. If you know you cannot beassigned an IP Address Using the ...
Page 12 - Netw ork Speed Screen
12 Netw ork Speed Screen The Network Speed screen asks you to select the type ofbroadband Internet connec-tion you use. Each choicehas default send and receive speeds defined for you. If youneed to change these set-tings after completing the Setup Wizard , this can be done by selecting the Set- ting...
Page 13 - System Restart; Yes; Speakerphone Mode; Using a Telephone with the DVC-1000
13 System Restart A warning message nowappears asking to restart theDVC-1000 VideoPhone tocomplete the setup. Pressthe Yes button to accomplish a restart. Congratulations! You are now ready to make andreceive i2eye VideoPhone calls. Although optional, it is recommended that you connect a standard te...
Page 14 - Status Icons; Obtaining the Public IP Address (Router
14 Using the DVC-1000 Layout of the i2eye Main Screen MainWindow Self-ViewWindow MainSettingsButtons BannerWindow StatusMessageArea StatusIcons PrivacyStatusIcons Status Icons The Status Icons appear only briefly at startup. The DVC-1000 uses icons toindicate its status. The icons display on the top...
Page 16 - Placing a Manual Dial VideoPhone Call Using the Remote; Manual Dial; Dial
16 Placing a Manual Dial VideoPhone Call with the TelephoneHandset If the other party has activated their video privacy, you will not see them; butyou will be able to hear them. If they have activated audio privacy, you cansee them; but not hear them. If you have activated your video or audioprivacy...
Page 17 - Speakerphone
17 Speakerphone Mode The DVC-1000 has a Speakerphone Mode if the call needs to be shared with more than one person, or when it is desirable to talk without using thetelephone handset. In Speakerphone Mode, the speaker on the television andthe microphone in the DVC-1000 VideoPhone are used. When a ca...
Page 18 - Entering Phone Numbers; Entering IP Addresses
18 Phone numbers may be entered in the following formats (the dash is enteredautomatically): 1-949-555-1212 : The 1 is required if you are calling outside your local area. 555-1212 : Will work only within the local area code. Entering Phone Numbers Valid entry for the IP address field would include:...
Page 19 - Using the Configuration Menu; Main Screen
19 Using the Configuration Menu After starting the DVC-1000 VideoPhone, the Main Screen is displayed. Theself-view image should be displaying in the larger window.The following buttons reside on the main screen: Main Screen Dial - View - Settings - Privacy - Set up a speed dial list and choose from ...
Page 23 - Main Screen > Settings; Settings
23 Using the Configuration Menu (continued) Main Screen > Settings The Settings screen contains four buttons that allow the application to be customized in different ways. Each of these settings are detailed starting onthe next page. General - Network - Update - Close - Controls settings that adj...
Page 24 - Contrast button
24 Main Screen > Settings >General Always answerincoming calls- Turn on video privacywhen answering calls - Play sound withuser input - Automatically adjustvideo contrast - Select this checkbox to allow the DVC-1000 toautomatically accept any incoming call. If thischeckbox is not selected and ...
Page 25 - Main Screen >Settings > Personal Information
25 Main Screen >Settings > Personal Information Using the Configuration Menu (continued) Name- Area Code& Phone # - Enter your name here. When a call is placed from yourVideoPhone, the name you enter will be displayed as a CallerID on the remote end of the call. Unless the VideoPhone youca...
Page 26 - Address
26 Main Screen > Settings > Network Using the Configuration Menu (continued) Controls how the DVC-1000 obtains an IP Address. Allows you to enter a primary and secondary DNSaddress. This screen controls how a Public IP Address isobtained. If the Public IP button is “ greyed out ” it means that...
Page 28 - Secondary DNS
28 Main Screen > Settings > Network > DNS Using the Configuration Menu (continued) The Domain Name System (DNS) translates Internet domainnames (for example www.dlink.com which is easy for people touse and remember) to IP addresses, which are what computersuse to find each other on the Inte...
Page 30 - Network Speed; Change
30 Using the Configuration Menu (continued) Main Screen > Settings > Network > Network Speed The Network Speed screen offers you the option of selecting the speed that is the best match for your current network or connection. Change the settings by selecting the send or receive Change butto...
Page 32 - Main Screen > Privacy; Audio Privacy; Video Privacy
32 Using the Configuration Menu (continued) Main Screen > Privacy Audio Privacy - Video Privacy - Do not Disturb - Audio Privacy prevents the audio on your side from being sent to the remote caller. No one on the otherend of the VideoPhone call will be able to hear you ifthis setting is checked, ...
Page 33 - Advanced>Applications; Special Applications list
33 Using the DVC-1000with Routers, Gateways andBroadband Modems The D-Link DI-614+ and the DI-604 Routers have a firmware upgrade thatallows for easy configuration of the i2eye . With the DI-614+, DI-604 and the firmware upgrade, you will not need to manually configure the ports. Ifyou have other Ro...
Page 34 - Advanced > Virtual Server; Opening Ports on Your Routers and Gateways
34 The firewall security features built into most routers and gateways preventusers from accessing the video and audio of their DVC-1000. A router connects to the Internet through a series of numbered ports. The ports used by the DVC-1000 are blocked from access over the Internet by thefirewall feat...
Page 35 - Opening Ports on Your Routers and Gateways (continued)
35 Using the DVC-1000 with Routers, Gatewaysor Broadband Modems (continued) A total of 7 ports must be opened for the DVC-1000 to work with most routersor firewalls. To open these ports, please do the following: A . Click Enabled B . Give the Virtual Server a Name (such as i2eye) C . Under Private I...
Page 37 - Network With Multiple Public IP Addresses; Broadband Modem and One PC
37 From the following sections, choose the heading that best applies to yourequipment or networking configuration. Network With Multiple Public IP Addresses A Public IP Address is visible on the Internet. (Most commonly found inbusiness environments.) Recommended Procedure: If there is an available ...
Page 39 - Troubleshooting; Cannot make a call using a phone number.
39 Troubleshooting 1. Cannot make a call using a phone number. Check that you did not misdial the number. If the person you are calling is outside of your area code, you must dial a “ 1 ” before the area code and then the number. The VideoPhone is not connected to the Internet. The VideoPhone is not...
Page 46 - Error; Displays on Main Screen.; In all these cases, contact your System Administrator.
46 Troubleshooting (continued) 22. VideoPhone does not boot up. Video is not being displayed on television. Ensure that the video and audio cables are plugged in correctly toboth the VideoPhone and television. The television should be setfor video input. Consult your television user manual for suppo...
Page 47 - Frequently Asked Questions; ve seen videophones that connect using the phone line, and the; What is the D-Link LDAP Directory Service?
47 Frequently Asked Questions What is D-Link ´ s i2eye? i2eye (TM) is a breakthrough communications video appliance thatprovides IP videoconferencing and connects to any standard television.Simple to install and use, the small unit sits on top of the television andcontains a video camera that can st...
Page 49 - Do I have to take every call?; Do Not Disturb
49 Frequently Asked Question (continued) What devices can I connect to with the DVC-1000? With the DVC-1000 you can connect to any hardware or software that is H.323 compatible. If you are not sure if your hardware or software is H.323compatible, please contact the manufacturer/developer. If you are...
Page 50 - Glossary of Terms
50 Glossary of Terms Bandwidth: A measure of the rate at which data can be sent through the network. This value is usually given in bits per second (bps) or kilobitsper second (kbps). CIF (Common Intermediate Format): An intermediate video format. When D-Link DVC-1000 video is transmitted over a net...
Page 52 - network devices over a network.; Virtual Server
52 QoS (Quality of Service): Allows guaranteed bandwidth and packet delivery between network devices over a network. Router: A device that attaches two or more network devices and forwards data accordingly. Most consumer type routers act as DHCP servers,NATs and simple firewalls. DMZ (Demilitarized ...
Page 53 - Technical Specifications
53 Internal Processor ARM-9 ASIC Communication Processor Standards Compliant ITU H.323 (IP communications)Video: H.263Audio: G.711, G.723 Data Rates/Frame Rates 96 Kbps — 512 Kbps Up to 30fps Video Up to 30fps CIF (352 x 288 pixels), QCIF (176 x 144)Picture-In-Picture (PIP)Automatic brightness contr...
Page 55 - Contacting Technical Support; Technical Support; Tech Support for customers within the United States:
55 Contacting Technical Support n Technical Support You can find the most recent software and user documentation on the i2eye website. D-Link provides free technical support for customers within the United States and Canada for the duration of the warranty period on this product. U.S. and Canadian c...
Page 56 - Warranty and Registration
56 Warranty and Registration Subject to the terms and conditions set forth herein, D-Link Systems, Inc. ( “ D-Link ” ) provides this Limited warranty for its product only to the person or entity that originally purchased the product from: n D-Link or its authorized reseller or distributor and n Prod...
