Cisco DPQ2160 - Manual

Quick Reference Guide

Cisco Model DPQ2160 DOCSIS 2.0 Cable Modem

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by quali

fi

ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than

that contained in the operating instructions, unless you are quali

fi

ed to do so.

20080814_Installer820

Note to System Installer

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT

EXPOSE THIS UNIT TO RAIN OR MOISTURE.

For this apparatus, the coaxial cable shield/screen shall be

grounded as close as practical to the point of entry of the cable

into the building.For products sold in the US and Canada, this

reminder is provided to call the system installer's attention to

Article 820-93 and Article 820-100 of the NEC (or Canadian

Electrical Code Part 1), which provides guidelines for proper

grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage

within this product may have sufficient magnitude to cause

electric shock.Therefore, it is dangerous to make any kind of

contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact

avec une pièce interne de ce produit, sous tension et non isolée,

pourrait être suffisant pour provoquer un choc électrique. Il est

donc dangereux d’être en contact avec toute pièce interne de

ce produit.

This symbol is intended to alert you of the presence of important

operating and maintenance (servicing) instructions in the literature

accompanying this product.
Ce symbole a pour but de vous avertir qu’une documentation

importante sur le fonctionnement et l’entretien accompagne ce produit.

CAUTION: To reduce the risk of electric shock, do not remove cover

(or back). No user-serviceable parts inside. Refer servicing to

qualified service personnel.

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against such interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment OFF
and ON, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the service provider or an experienced radio/television technician

for help.

Any changes or modi

fi

cations not expressly approved by Cisco Systems,

Inc., could void the user’s authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below
is a requirement of the FCC and is intended to supply you with information
regarding the FCC approval of this device.

The phone numbers listed are

for FCC-related questions only and not intended for questions regarding the
connection or operation for this device. Please contact your service provider
for any questions you may have regarding the operation or installation of
this device.

Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the
following two conditions: 1) the device may not cause harmful interference,
and 2) the device must accept any interference received, including
interference that may cause undesired operation.

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003
du Canada.

20081121 FCC Standard

Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that
may appear in this guide. We reserve the right to change this guide at any
time without notice.

Documentation Copyright Notice

Information in this document is subject to change without notice. No part of
this document may be reproduced in any form without the express written
permission of Cisco Systems, Inc.

Software and Firmware Use

The software described in this document is protected by copyright law and
furnished to you under a license agreement. You may only use or copy this
software in accordance with the terms of your license agreement.

The

fi

rmware in this equipment is protected by copyright law. You may only

use the

fi

rmware in the equipment in which it is provided. Any reproduction

or distribution of this

fi

rmware, or any portion of it, without our express written

consent is prohibited.

Cisco Model DPQ2160 DOCSIS 2.0 Cable Modem

Model: DPQ2160

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone:

678 277-1120

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with

the manufacturer’s instructions.

8) Do not install near any heat sources such as radiators, heat

registers, stoves, or other apparatus (including amplifiers) that
produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-

type plug. A polarized plug has two blades with one wider than
the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.

10) Protect the power c ord from b eing walke d on or pinche d

particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.

11) O n l y u s e a t t a c h m e n t s /a c c e s s o r i e s s p e c i f i e d b y t h e

manufacturer.

12)

Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.

When a c ar t is us e d, us e c aution when moving the c ar t /
apparatus combination to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when unused

for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing is

required when the apparatus has been damaged in any way,
such as a power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally,
or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product.
Operate this product only from an electrical outlet with the voltage and
frequency indicated on the product label. If you are uncertain of the type
of power supply to your home or business, consult your service provider
or your local power company.

The AC inlet on the unit must remain accessible and operable at all
times.

Ground the Product

WARNING: Avoid electric shock and

fi

re hazard! If this product

connects to coaxial cable wiring, be sure the cable system is grounded
(earthed). Grounding provides some protection against voltage surges
and built-up static charges.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect
the signal inputs.

Verify the Power Source from the
On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be
connected to the power source. The light may go out when the apparatus is
turned off, regardless of whether it is still plugged into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and

fi

re hazard! Do not

overload AC mains, outlets, extension cords, or integral convenience
receptacles. For products that require battery power or other power
sources to operate them, refer to the operating instructions for
those products.

Provide Ventilation and Select a Location

•

Remove all packaging material before applying power to the product.

•

Do not place this apparatus on a bed, sofa, rug, or similar surface.

•

Do not place this apparatus on an unstable surface.

•

Do not install this apparatus in an enclosure, such as a bookcase or rack, unless

the installation provides proper ventilation.

•

Do not place entertainment devices (such as VCRs or DVDs), lamps, books,

vases with liquids, or other objects on top of this product.

•

Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign
Objects

WARNING: Avoid electric shock and

fi

re hazard! Do not

expose this product to dripping or splashing liquids, rain, or moisture.
Objects

fi

lled with liquids, such as vases, should not be placed on

this apparatus.

WARNING: Avoid electric shock and

fi

re hazard! Unplug this

product before cleaning. Do not use a liquid cleaner or an aerosol
cleaner. Do not use a magnetic/static cleaning device (dust remover)
to clean this product.

WARNING: Avoid electric shock and

fi

re hazard! Never push

objects through the openings in this product. Foreign objects can
cause electrical shorts that can result in electric shock or

fi

re.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover

of this product. Opening or removing the cover may expose you to
dangerous voltages. If you open the cover, your warranty will be void.
This product contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the service
technician must perform safety checks to determine that this product is in
proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or
connecting or disconnecting cables.

20090326_Modem No Battery_Safety

Cisco, Cisco Systems

and t

he Cisco logo

are registered trademarks or trademarks

of Cisco Systems, Inc. and/or its af

fi

liates

in the U.S. and certain other countries.

DOCSIS is a registered trademark of Cable Television Laboratories.

Other third party

trademarks mentioned in this document are the property of their respective

owners.

Product and service availability is subject to change without notice.
© 2009

, 2012

Cisco Systems, Inc. All rights reserved.

September 2012

Printed in United States of America

Part Number

78-

4017542

-01

Rev

B

&LVFR6\VWHPV,QF

678.277.1

5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042

www.

FLVFR

com

Introduction

Welcome to the exciting world of high-speed Internet access. Your new Cisco

®

Model DPQ2160 DOCSIS

®

2.0 Cable Modem offers high-end performance and

unsurpassed reliability. With your new DPQ2160, your Internet enjoyment and
business productivity will surely soar.

Front Panel

The front panel of your cable modem provides status LEDs that indicate how
well and at what state your cable modem is operating. After the cable modem is
successfully registered on the network, the POWER, DS, US, and ONLINE status
indicators illuminate continuously to show that the cable modem is active and
fully operational.

1 POWER

–

Illuminates solid green to indicate that AC power is being applied

to the cable modem

2 DS (Downstream)

–

Indicates the status of the connection for receiving

data. Illuminates during normal operation, and blinks to indicate that the cable
modem is searching for a signal

3 US (Upstream)

–

Indicates the status of the connection for sending data.

Illuminates during normal operation, and blinks to indicate that the cable
modem is attempting to communicate with the network

4 ONLINE

–

Indicates the cable modem is registered on the network. Illuminates

during normal operation, and blinks to indicate that the cable modem is
attempting to get online

5 LINK

–

Illuminates solid green to indicate that an Ethernet/USB carrier is

present and blinks to indicate that Ethernet/USB data is being transferred
between the PC and the cable modem

Back Panel

The following illustration describes the back panel components of the DPQ2160
cable modem.

If any of these items are missing or appear to be damaged, please contact your
service provider for assistance.

Notes:

• You will need an optional cable signal splitter and additional standard RF

coaxial cables (not included) if you want to connect a VCR, a Digital Home
Communications Terminal (DHCT) or a set-top converter, or a TV to the same
cable connection as your cable modem.

• You will need an optional USB cable (not included) if you want to connect your

cable modem to a USB port on your PC.

What’s In the Carton?

When you receive your cable modem, you should check the equipment
and accessories to verify that each item is in the carton and that each item is
undamaged. The carton contains the following items:

1 POWER

–

Connects the cable modem to the AC power cord that is provided

with your cable modem

2 RESET

–

Reset-to-Default button (Factory Reset)

Note:

This button is for maintenance purposes only. Do not use unless told to

do so by your service provider.

3 ETHERNET

–

Connects to the Ethernet port on your PC

4 USB

–

Connects to the USB 1.1 port on your PC

5 CABLE

–

Connects to an active cable signal from your service provider

CAUTION: Avoid damage to your equipment. Only use the AC power

cord that is provided with your cable modem.

One Cisco Model DPQ2160

DOCSIS 2.0 Cable Modem

One Ethernet

(CAT/RJ-45) Cable

One AC

Power Cord

3

1

2

4

5

T14132

1 2 3 4

5

T14131