Page 3 - Contents
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) iii Contents Your Phone 1 Cisco Unified IP Phone 8961 1 Phone Connections 1 Footstand 4 Phone Display Viewing Angle 5 Change Display Viewing Angle 5 Buttons and Hardware 5 Phone Screen 10 Pho...
Page 11 - Cisco Unified IP Phone 8961; Phone Connections
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 1 Your Phone Cisco Unified IP Phone 8961 The Cisco Unified IP Phone 8961 provides these features: • Phone connections • Footstand • Phone-display viewing angle • Buttons and hardware • Phone ...
Page 14 - Footstand
4 OL-19963-01 Footstand If your phone is placed on a table or desk, connect the footstand to the back of the phone. 1 Insert the curved connectors into the lower slots. 2 Lift the footstand until the connectors snap into the upper slots. 1 1 2 2 2 2 1 1 193118
Page 15 - Phone Display Viewing Angle; Change Display Viewing Angle; Buttons and Hardware
Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 5 Phone Display Viewing Angle The viewing angle of the phone display can be adjusted according to your preference. Change Display Viewing Angle Hold the handset and cradle with you...
Page 20 - Phone Screen; Phone with Single Line
10 OL-19963-01 Phone Screen The way that your system administrator set up your phone determines what is displayed on your phone screen. Phone with Single Line 1 Line label Displays the line phone information. 2 Header Displays the date and time, and information (such as phone number) about the selec...
Page 21 - Phone with Multiple Lines
Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 11 Phone with Multiple Lines If you have multiple lines, it is recommended that you use the All Calls button to view all calls on all lines. If you handle many calls at one time, i...
Page 24 - Phone Screen Navigation and Item Selection
14 OL-19963-01 Phone Screen Navigation and Item Selection Task Action Example Scroll to highlight an item. Press the Navigation pad. Highlight a call from the missed call list. Select an item by number. Press the corresponding number on the keypad. Press 2 to select the second item in the Applicatio...
Page 25 - Handset Rest
Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 15 Power-Save Mode Depending on how your system administrator set up your phone, the phone display may go into a power-save mode (the phone screen appears blank and the Select butt...
Page 26 - Cisco Unified IP Phone 9951
16 OL-19963-01 Cisco Unified IP Phone 9951 The Cisco Unified IP Phone 9951 provides these features: • Phone connections • Bluetooth • Footstand • Phone-display viewing angle • Buttons and hardware • Phone screen • Power-save mode • Handset rest Phone Connections Your system administrator can help yo...
Page 29 - Bluetooth
Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 19 Bluetooth Your phone supports Bluetooth Class 2 technology when the headsets support Bluetooth. You can add and connect up to five Bluetooth headsets to your phone, but the last...
Page 42 - Cisco Unified IP Phone 9971
32 OL-19963-01 Cisco Unified IP Phone 9971 The Cisco Unified IP Phone 9971 provides these features: • Phone connections • Wireless connection and bluetooth • Footstand • Phone-display viewing angle • Buttons and hardware • Phone screen • Power-save mode • Phone-display cleaning • Handset rest Phone ...
Page 45 - Wireless Connection and Bluetooth
Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 35 Wireless Connection and Bluetooth Your phone can be connected to a wireless network using 802.11a or 802.11b/g, but your system administrator sets up the connection. For more in...
Page 57 - Phone Display Cleaning
Your Phone Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 47 Power-Save Mode Depending on how your system administrator set up your phone, the phone display may go into a power-save mode (the phone screen appears blank and the Select butt...
Page 59 - Phone Applications; Call History
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 49 Applications Phone Applications Phone applications allow you to access the following: • Call History • Preferences • Accessories • WLAN Sign in • Running Applications • Phone Information •...
Page 61 - Edit Number From Call History; Preferences
Applications Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 51 Edit Number From Call History 1. Press the Application s button . 2. Select Call History . (Use the Navigation pad and Select button to scroll and select.) 3. Highlight the ca...
Page 62 - Ringtones; Wallpaper; Brightness
52 OL-19963-01 • Bluetooth Ringtones You can choose the ringtone, per line, that your phone plays to indicate an incoming call. For information about adding custom ringtones to your phone, see your system administrator. Change Ringtone for a Line 1. Press the Application s button . 2. Select Prefere...
Page 63 - View Accessories List
Applications Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 53 3. Select Brightness . – To increase brightness, press the right arrow on the Navigation pad. – To decrease brightness, press the left arrow on the Navigation pad. 4. Press th...
Page 65 - Delete Bluetooth Accessory
Applications Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 55 Before You Begin Before you add a Bluetooth accessory, it must be discoverable by the phone. Look for a flashing LED on a Bluetooth accessory as an indication that it is disco...
Page 66 - Disconnect Bluetooth Accessory; WLAN Sign in; Sign in for WLAN; Running Applications; View Running Applications
56 OL-19963-01 Disconnect Bluetooth Accessory (For Cisco Unified IP Phone 9951 and 9971 only.) 1. Press the Applications button . 2. Select Accessories . (Use the Navigation pad and Select button to scroll and select.) 3. Select a Bluetooth accessory and then press the Disconnect softkey. WLAN Sign ...
Page 67 - Switch to a Running Application; Phone Information; View Phone Information
Applications Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 57 The phone displays a list of applications running on the phone including those that are not under the Application menu. 3. Press the Exit softkey to return to the Applications...
Page 68 - Administrator Settings
58 OL-19963-01 Administrator Settings For information on accessing and changing the Administrator Settings, see your system administrator.
Page 69 - Contacts; Phone Contacts; Corporate Directory; Search for and Dial a Contact
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 59 Contacts Phone Contacts The Cisco Unified IP Phone 8961, 9951, and 9971 provide you with access to corporate and personal contacts using these directories: • Corporate Directory • Personal...
Page 70 - Search for and Dial a Contact While on a Call; Personal Directory; Personal Directory Options
60 OL-19963-01 – Press the Headset button . – Pick up the handset. Search for and Dial a Contact While on a Call 1. Press the Contacts button . 2. Select Corporate Directory . (Use the Navigation pad and Select button to scroll and select.) 3. Select one or both of these search criteria to search fo...
Page 72 - Fast-Dial Codes with Personal Directory
62 OL-19963-01 2. Sign in to Personal Directory . 3. Select P ersonal Address Book and search for an entry. 4. Select the personal address book entry that you want to dial. 5. Press the Dial softkey. Delete a Personal Directory Entry 1. Press the Contacts button . 2. Sign in to Personal Directory . ...
Page 75 - Voice Messages; Personalize Your Voicemail; Check for Voice Messages
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 65 Messages Voice Messages Voice messages are stored on your voicemail system. Your company determines the voicemail system your phone uses. You can: • Personalize your voicemail • Check for ...
Page 76 - Listen to Voice Messages
66 OL-19963-01 You can set up audible message waiting tones using your User Options Web pages. Related Topics • Change the Audible Voice Message Indicator Setting Per Line, page 96 • Change the Voice Message Indicator Setting Per Line, page 95 Listen to Voice Messages 1. To listen to voice messages,...
Page 77 - Calling Features; Feature Buttons and Softkeys
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 67 Calling Features Feature Buttons and Softkeys Depending upon how your system administrator sets up your phone, some features included in this guide might not be available to you. This tabl...
Page 78 - All Calls
68 OL-19963-01 All Calls All Calls allows you to view a list, sorted in chronological order (oldest first), of all active calls on all of your phone lines. This feature is recommended for users who have multiple lines and/or share lines with other users. With the All Calls view: • All active calls a...
Page 79 - View All Calls on Your Phone; Answer Your Oldest Call First; Auto Answer; Auto Answer with Your Headset
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 69 View All Calls on Your Phone Press the All Calls button. All active calls from all the lines on your phone are displayed in chronological order, oldest to newest. Answer A...
Page 80 - Barge; Add Yourself to a Call on a Shared Line; Call Back; Set up a Call Back Notification; Call Forward All
70 OL-19963-01 Barge The barge feature allows you to add yourself to non-private calls on a shared line. You can convert the call into a conference and add new participants. Add Yourself to a Call on a Shared Line Press the red line button for the shared line. You are added to the call. Call Back Ca...
Page 81 - Forward Calls on Your Phone; Call Park
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 71 When forwarding calls from your phone: • Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area c...
Page 82 - Park and Retrieve a Call Using Park
72 OL-19963-01 • Directed Call Park—Allows you to park and retrieve an active call in two different ways: – Assisted Directed Call Park—Allows you to park an active call by pressing a feature button, which your system administrator sets up as a speed dial line. With this type of directed call, you c...
Page 83 - Park and Retrieve a Call Using Assisted Directed Call Park; Park and Retrieve a Call Using Manual Directed Call Park
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 73 Park and Retrieve a Call Using Assisted Directed Call Park 1. During a call, press a Directed Call Park button displaying an idle Line Status indicator. 2. Retrieve the ca...
Page 84 - Call Pickup; Answer a Call Using Pickup
74 OL-19963-01 Call Pickup Call Pickup allows you to answer a call that is ringing on a co-worker’s phone by redirecting the call to your phone. You might use Call Pickup if you share call-handling tasks with co-workers. There are three ways you can pick up a call: • Pickup—Allows you to answer a ca...
Page 85 - Answer a Call Using Group Pickup and a Group Pickup Number; Call Waiting
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 75 Answer a Call Using Group Pickup and a Group Pickup Number 1. Press the Group Pickup button to answer a call on a phone outside your pickup group. If you have multiple lin...
Page 86 - Respond to a Call Waiting Notification; Conference; Add Another Party to Your Call to Create a Conference
76 OL-19963-01 Respond to a Call Waiting Notification To answer the ringing call, press the flashing amber session button or press the Answer softkey to answer the call. You can also use the Navigation pad and scroll to the call and press the Select button to answer it. Your phone puts the original ...
Page 87 - Join Calls Together in a Conference; Divert
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 77 Join Calls Together in a Conference 1. Start with two connected calls. 2. Make sure that one of the calls is active (not on hold). If both calls are on hold, resume one ca...
Page 88 - Divert a Call; Do Not Disturb; Turn DND On and Off
78 OL-19963-01 Divert a Call Divert a call in any of these ways: • To redirect an incoming (ringing) call while on another call, use the Navigation pad to highlight the incoming call and then press the Divert softkey. (Otherwise pressing the Divert softkey will redirect the current, active call.) Yo...
Page 89 - Extension Mobility; Enable Extension Mobility; Fast Dial; Place a Call with a Fast-Dial Button
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 79 Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. After you sign in to EM, the phone adopts your u...
Page 90 - Hold and Resume a Call; Swap Between Holding and Active Calls; Determine if a Shared Line is on Hold
80 OL-19963-01 Hold Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls are put on hold. Hold and Resume a Call 1. To put a call on hold, press the Hold button . The Hold icon displays and the line button breathes green. 2. To resume the ...
Page 91 - Remote Hold; Hold Reversion; Respond to a Hold Reversion Notification; Hunt Groups; Sign In and Out of a Hunt Group
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 81 Remote Hold With the Remote Hold feature, when you place a call on hold while using a shared line, the line button pulses green and the phone displays the Hold icon . When...
Page 92 - Intercom; Place a Dedicated Intercom Call
82 OL-19963-01 Intercom Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line. When you place an intercom call, the recipient’s phone auto-answers with mute activated ( whisper mode) and broadcasts your message through the recipient’s speakerphone, or thr...
Page 93 - Line Status; Line Status Indicators
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 83 Line Status Line Status indicators allow you to view the state of a phone line that is associated with a speed-dial button. Your system administrator sets up Line Status i...
Page 94 - Malicious Call Identification; Trace a Suspicious Call; Host a Meet-Me Conference; Join a Meet-Me Conference
84 OL-19963-01 Malicious Call Identification Malicious Call Identification (MCID) allows you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages. Trace a Suspicious Call Press the Malicious Caller ID button to send a silent notification ...
Page 95 - Mobile Connect; Switch an In-Progress Call on Your Desk Phone to a Mobile Phone
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 85 Mobile Connect Mobile Connect allows you to use your mobile phone to handle calls associated with your desk phone number. To set up Mobile Connect, use the User Options we...
Page 96 - Switch an In-Progress Call From a Mobile Phone to Your Desk Phone; Mute Your Phone; Dial a Number On-hook
86 OL-19963-01 Switch an In-Progress Call From a Mobile Phone to Your Desk Phone 1. Select a line on your desk phone. 2. Hang up the call on your mobile phone to disconnect the mobile phone, but not the call. 3. Press the Resume softkey on your desk phone within five to 10 seconds and start talking ...
Page 97 - Enable Privacy on a Shared Line; Quality Reporting Tool; Redial
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 87 Privacy Privacy allows you to prevent others who share your line from seeing information about your calls. Privacy applies to all shared lines on your phone. If you have m...
Page 98 - Redial a Number; Shared Lines; Silent Monitoring and Recording
88 OL-19963-01 Redial a Number Press the Redial softkey. To place the call on a specific phone line, get a dial tone on that line, then press the Redial softkey. Shared Lines Shared lines allow you to use one phone number for multiple phones. If you share a line with a co-worker: • When a call comes...
Page 99 - Place a Call with a Speed-Dial Button
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 89 Speed Dial Speed-dial features allow you to place a call by pressing a button or entering a code. Before you can use speed-dial features on your phone, you must set up spe...
Page 100 - Transfer a Call to Another Number; Web Dialer
90 OL-19963-01 Transfer Transfer allows you to redirect a connected call from your phone to another number: • You can redirect a single call to another number that you specify. • You can also connect two calls on one line or two different lines to each other (without remaining on the line yourself)....
Page 101 - Use Web Dialer with Cisco Directory
Calling Features Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 91 Use Web Dialer with Cisco Directory 1. Sign in to your User Options web pages. 2. Select User Options > Directory and search for a co-worker. 3. Select the number that ...
Page 102 - Sign Out of Web Dialer
92 OL-19963-01 – Do not display call confirmation—If selected, the Web Dialer Make Call page will not display the next time Web Dialer is used. Calls will automatically be dialed after selecting a contact from the Cisco Directory. – Disable Auto Close—If selected, the call window does not close auto...
Page 103 - User Options Web Pages; Sign In and Out of User Options Web Pages
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 93 User Options User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer....
Page 104 - Device; Select a Device From the User Options Web Pages; Customize Do Not Disturb Options
94 OL-19963-01 The Cisco Unified CM User Options main web page displays. From this page you can select User Options to select a device, access User Settings, Directory features, your Personal Address Book, and Fast Dials. 7. To sign out of user options, select Logout . Device You can make changes to...
Page 105 - Line Settings; Set Up Call Forwarding Per Line; Change the Voice Message Indicator Setting Per Line
User Options Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 95 Related Topics Do Not Disturb, page 78 Line Settings Line settings affect a specific phone line (directory number) on your phone. Line settings can include call forwarding, vi...
Page 107 - Speed Dial on the Web; Set Up Speed-Dial Buttons; Phone Services
User Options Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 97 3. Select a phone from the Name drop-down menu. 4. Select Line Settings . 5. If you have more than one directory number (line) assigned to your phone, select a line from the L...
Page 109 - Change a Service Name; User Settings; Change Your Browser Password
User Options Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 99 Change a Service Name 1. Sign in to your User Options web page. 2. Search for services. 3. Select a service name. 4. Change the information and select Save . Add a Service to ...
Page 110 - Directory
100 OL-19963-01 Change Your PIN 1. Sign in to your User Options web pages. 2. Select User Options > User Settings . 3. Enter your Current PIN. 4. Enter your New PIN. 5. Reenter your new PIN in the Confirm PIN field. 6. Select Save . Change the Language for Your User Options Web Pages 1. Sign in t...
Page 111 - Personal Address Book; Add a New PAB Entry
User Options Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 101 Personal Address Book You can add, delete, or update personal address book entries from the User Options web page. Add a New PAB Entry 1. Sign in to your User Options web pag...
Page 112 - Assign a Feature Button for Personal Address Book; Fast Dials; Assign a Feature Button for Fast Dial
102 OL-19963-01 Assign a Feature Button for Personal Address Book 1. Sign in to your User Options web page. 2. Select User Options > Device . 3. Select a phone from the Name drop-down menu. 4. Select Service URL . Your system administrator sets up your phone to display services. For more informat...
Page 113 - Assign a Fast Dial Code to a PAB Entry
User Options Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 103 Assign a Fast Dial Code to a PAB Entry 1. Sign in to your User Options web page. 2. Select User Options > Fast Dials . 3. Select Add New . 4. Use the Search Options area t...
Page 114 - Delete a PAB Entry; Mobility Settings; Add a New Remote Destination
104 OL-19963-01 Delete a PAB Entry 1. Sign in to your User Options web page. 2. Search for a Fast dial entry. 3. Select one or more entries. 4. Select Delete Selected . Mobility Settings When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to make and recei...
Page 115 - Create an Access List
User Options Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 105 – As specified below—Select this option and select from the following items to set up a ring schedule based on day and time: a. Select a check box for each day of the week yo...
Page 116 - Plugins; Access Plugins
106 OL-19963-01 Plugins Plugins on your User Options web pages allows you to download and access applications that your system administrator set up for you. For more information, see your system administrator. Access Plugins 1. Sign in to your User Options web page. 2. Select User Options > Plugi...
Page 117 - Phone Accessories
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 107 Accessories Phone Accessories Your phone supports accessories from Cisco and third-party manufacturers. USB Devices Each USB port supports a maximum of five supported and nonsupported dev...
Page 118 - Cisco Unified IP Color Key Expansion Module
108 OL-19963-01 Cisco Unified IP Color Key Expansion Module The Cisco Unified IP Color Key Expansion Module attaches to your Cisco Unified IP Phone 8961, Cisco Unified IP Phone 9951, and Cisco Unified IP Phone 9971 and allows you to add up to 36 extra line appearances or programmable buttons to your...
Page 119 - Features of the Cisco Unified IP Color Key Expansion Module
Accessories Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 109 Features of the Cisco Unified IP Color Key Expansion Module The Cisco Unified IP Color Key Expansion Module includes the following features.
Page 121 - Place a Call on the Expansion Module; Bluetooth Headsets
Accessories Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 111 Place a Call on the Expansion Module Press the line button on the Expansion Module. Configure Buttons Before you can set up buttons, ask your system administrator for the foll...
Page 122 - Bluetooth Wireless Headset Performance
112 OL-19963-01 • Once a Bluetooth headset is connected, turning it off/on will reconnect it to the phone. Please read the below mentioned instructions before using the Bluetooth headset. – If you have both, a Bluetooth headset and an analog headset attached to the phone, only one type of headset wi...
Page 123 - FAQs and Troubleshooting; Frequently Asked Questions
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 113 FAQs and Troubleshooting Frequently Asked Questions Q. Why can't I see all the active calls on my phone? A . When there are more calls than available session buttons on the phone, you can...
Page 125 - Troubleshooting Tips
FAQs and Troubleshooting Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 115 2. Press the Transfer button again. (You do not have to wait for the recipient to answer to complete the transfer.) Q. What does the Swap softkey do? A. The Swap ...
Page 127 - Safety and Performance Information; Power Outage
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 117 Product Safety, Security, Accessibility, and Related Information Safety and Performance Information Power outages and other devices can affect your Cisco Unified IP Phone. Power Outage Yo...
Page 128 - Bluetooth Wireless Headsets Performance; FCC Compliance Statements; FCC RF Radiation Exposure Statement
118 OL-19963-01 Bluetooth Wireless Headsets Performance The Cisco Unified IP Phone 9951 and 9971 support Bluetooth Class 2 technology when the headsets support Bluetooth. Bluetooth enables low bandwidth wireless connections within a range of 30 feet (10 meters). The best performance is in the 3 to 6...
Page 129 - Cisco Product Security; Vision Impaired and Blind Accessibility Features
Product Safety, Security, Accessibility, and Related Information Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 119 interference to radio communications. However, there is no guarantee that interference will not occur in a particular inst...
Page 132 - Hearing Impaired Accessibility Features
122 OL-19963-01 Hearing Impaired Accessibility Features Accessibility features for the hearing impaired are supported on the Cisco Unified IP Phone 8961, 9951, and 9971. 6. Standard 12-Key Layout and Grouping of Functions Cisco Unified IP Phone keypads provide standard key layout, which enables user...
Page 136 - Mobility Impaired Accessibility Features
126 OL-19963-01 Mobility Impaired Accessibility Features Accessibility features for the mobility impaired are supported on the Cisco Unified IP Phone 8961, 9951, and 9971. 194544 3 2 2 4 5
Page 138 - Additional Information
128 OL-19963-01 Additional Information • You can access the Cisco website at this URL: http://www.cisco.com/ • Cisco Unified IP Phone 9951 and 9971 quick reference cards, quick start guides, and end-user guides: http://cisco.com/en/US/products/ps10453/products_user_guide_list.html • Cisco Unified IP...
Page 139 - Warranty; Cisco One-Year Limited Hardware Warranty Terms
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 129 Warranty Cisco One-Year Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your...
Page 141 - Index
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 131 Index A accessibility features 119 accessories 53, 107 adapters 1, 16, 32 administrator settings 58 alerts audible call waiting 75 Hold Reversion 81 MCID 84 silent 84 visual call waiting ...
