Page 5 - C O N T E N T S; Preface
v Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 C O N T E N T S Preface ix Obtaining Documentation xii Cisco.com xii Documentation DVD xiii Ordering Documentation xiii Documentation Feedback xiii Cisco Product Security Overview xiv Reporting Security Problems in Cisco P...
Page 6 - Troubleshooting
Contents vi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Warnings 2-2 Preventing Electrostatic Discharge Damage 2-4 Unpacking the Box 2-5 Preventing Damage to the Router 2-6 Mounting the Router 2-7 Mounting on a Table 2-7 Mounting on a Wall 2-7 Installing the Router 2-...
Page 7 - Ethernet Cable Specifications
vii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Contents Ethernet Cable Specifications A-4 Maximum Cable Distances A-4 I N D E X
Page 9 - Audience
ix Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface This preface describes the audience for, organization of, and conventions used in this guide. It also describes related documentation and tells how to access electronic documentation. Audience This guide is intend...
Page 10 - Conventions
Preface x Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Conventions This section describes the conventions used in this guide. Note Means reader take note . Notes contain helpful suggestions or references to additional information and material. Caution This symbol means...
Page 12 - Related Documentation; Obtaining Documentation
Preface Obtaining Documentation xii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Related Documentation In addition to this Cisco 837 Routers and SOHO 97 Hardware Installation Guide , the documentation for the Cisco 837 and SOHO 97 routers includes the following: • Cisc...
Page 13 - Documentation DVD; Documentation Feedback
xiii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Documentation Feedback Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated reg...
Page 14 - Cisco Product Security Overview; Reporting Security Problems in Cisco Products
Preface Cisco Product Security Overview xiv Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco SystemsAttn: Customer Document...
Page 15 - Obtaining Technical Assistance; Cisco Technical Support Website
xv Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Obtaining Technical Assistance • Nonemergencies — [email protected] Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT ca...
Page 16 - Submitting a Service Request
Preface Obtaining Technical Assistance xvi Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you...
Page 17 - Definitions of Service Request Severity; Obtaining Additional Publications and Information
xvii Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preface Obtaining Additional Publications and Information For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all s...
Page 19 - C H A P T E R; Product Overview
C H A P T E R 1-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 1 Product Overview The Cisco 837 and SOHO 97 routers are asymmeric digital subscriber line (ADSL)–over–plain old telephone service (POTS) routing devices. They have an integrated 4-port Ethernet switch for ...
Page 20 - Features
Chapter 1 Product Overview Features 1-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Features Table 1-1 summarizes the features of the Cisco 837 and SOHO 97 routers. Table 1-1 Feature Summary for Cisco 837 and SOHO 97 Routers Feature Description 10/100BASE-T Ethernet s...
Page 21 - Router Overview
1-3 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 1 Product Overview Router Overview Router Overview The following section shows the front and back panels of the Cisco 837 router and the SOHO 97 router. The Cisco 837 router and the SOHO 97 router each have four ...
Page 22 - Front Panels
Chapter 1 Product Overview Router Overview 1-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Front Panels Figure 1-1 and Figure 1-2 show the front panels of the Cisco 837 and SOHO 97 routers. Figure 1-1 Cisco 837 Front Panel Figure 1-2 SOHO 97 Front Panel OK 4 3 2 1 ADS...
Page 23 - Back Panel
1-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 1 Product Overview Router Overview Back Panel Figure 1-3 shows the back panel of the Cisco 837 router. The back panel of the SOHO 97 router looks the same as the back panel of the Cisco 837 router. Figure 1-3 Cis...
Page 24 - LED Functions
Chapter 1 Product Overview Router Overview 1-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 LED Functions Table 1-2 summarizes the functions of the LEDs on the Cisco 837 router and the SOHO 97 router. Table 1-2 Functions of LEDs on the Cisco 837 Router and SOHO 97 Rout...
Page 25 - Installation
C H A P T E R 2-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 2 Installation This chapter provides information on the following topics: • Preparing for Installation • Preventing Damage to the Router • Mounting the Router • Installing the Router • Using the Router LEDs...
Page 26 - Preparing for Installation; Safety; Warnings
Chapter 2 Installation Preparing for Installation 2-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preparing for Installation This section provides information on safety, mounting of the router, and unpacking of the router box. Safety This section provides safety warni...
Page 28 - Preventing Electrostatic Discharge Damage
Chapter 2 Installation Preparing for Installation 2-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Preventing Electrostatic Discharge Damage Electrostatic discharge (ESD) is a transfer of electrostatic charge between bodies of different electrostatic potentials, such a...
Page 29 - Unpacking the Box
2-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Preparing for Installation Unpacking the Box Table 2-1 lists the items that come with your router. All these items are in the accessory kit that is inside the box that your router came in. If any o...
Page 30 - Preventing Damage to the Router
Chapter 2 Installation Preventing Damage to the Router 2-6 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Note An optional cable used for connecting a Cisco 837 router’s console port to an async modem is available for dial backup and remote management. (The SOHO 97 route...
Page 31 - Mounting the Router; Mounting on a Table; Mounting on a Wall
2-7 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Mounting the Router Mounting the Router You can mount the router on one of the following surfaces: • Table or other horizontal surface • Wall or other vertical surface Mounting on a Table Place the...
Page 34 - Installing the Router
Chapter 2 Installation Installing the Router 2-10 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the following steps to mount the router on the wall: Step 1 Secure two screws 7 5/8 inches (19.35 cm) apart into a wall and 1/8 inch (0.32 cm) from the wall. Step 2 H...
Page 35 - Connecting Ethernet Devices
2-11 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing the Router Connecting Ethernet Devices You can use a cable to connect an Ethernet device to the router’s LAN port. Connecting a Server, PC, or Workstation Follow the steps given after F...
Page 37 - Connecting an ADSL Line
2-13 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Installing the Router Perform the following steps to connect the PC to Ethernet port 4 (or to port 1, 2, or 3) on the router: Step 1 Connect one end of the yellow Ethernet cable to Ethernet port 4...
Page 40 - Connecting the AC Adapter
Chapter 2 Installation Installing the Router 2-16 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the following steps to connect the router’s console port to a terminal or PC: Step 1 Connect the RJ-45 connector on one end of the light blue cable to the console por...
Page 42 - Connecting the Console Port to an Async Modem
Chapter 2 Installation Installing the Router 2-18 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Connecting the Console Port to an Async Modem The Cisco 837 router is designed with the dial backup function, allowing you to connect an analog modem to the console port as a...
Page 44 - Using the Router LEDs to Check Links; Configuring the Router
Chapter 2 Installation Using the Router LEDs to Check Links 2-20 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Perform the following steps to connect the Cisco 837 router’s console port to an async modem: Step 1 Connect the RJ-45 end of the SOHO/800 Series Router Modem ...
Page 45 - Using Cisco Router Web Setup to Configure the Router
2-21 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Chapter 2 Installation Using the Router LEDs to Check Links Step 2 Click the Network icon to display the Network window. Step 3 Verify that TCP/IP has been added and associated with the Ethernet adapter. TCP/IP is shown...
Page 49 - Before You Call Your Cisco Reseller
C H A P T E R 3-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 3 Troubleshooting This chapter describes symptoms of problems that could occur with the Cisco 837 or SOHO 97 routers, identifies the likely underlying problems, and provides steps for solving the problems. ...
Page 53 - A P P E N D I X; Specifications and Cables
A-1 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 A P P E N D I X A Specifications and Cables This appendix provides system, port, and cabling specifications for the Cisco 837 and SOHO 97 routers. System Specifications Table A-1 outlines the system specifications for th...
Page 54 - Port Connector Pinouts
Appendix A Specifications and Cables Port Connector Pinouts A-2 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 For information on regulatory compliance, refer to the Regulatory Compliance and Safety Information for Cisco 800 Series and SOHO Series Routers document that s...
Page 56 - Cabling Specifications
Appendix A Specifications and Cables Cabling Specifications A-4 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 Cabling Specifications This section provides specifications for the following Ethernet cables, which you might need to provide: • Straight-through cables • Cros...
Page 57 - I N D E X; Numerics
IN-5 Cisco 837 Router and SOHO 97 Router Hardware Installation Guide 78-14781-02 I N D E X Numerics 10/100BASE-T 1-2 100BASE-T A-4 10BASE-T A-4 A AC adapter, connecting 2-16 accessory kit 2-5 adapter, included 2-5 ADSL line, connecting (figure) 2-13 port 1-2 altitude specifications (table) A-1 autos...
