Page 3 - C O N T E N T S; Preface; Overview; Installing the Server; Maintaining the Server
1 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 C O N T E N T S Preface v Related Documentation v Organization v Audience vi Documentation Feedback vi Conventions vi Obtaining Documentation and Submitting a Service Request xi C H A P T E R 1 Overview 1-1 C H A P T E R 2 Installing ...
Page 5 - Server Specifications; Power Cord Specifications; RAID Controller Considerations
Contents 3 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Monitoring and Managing a Cisco USB Flash Drive 3-43 Internal Cisco USB Flash Drive Replacement Procedure 3-43 Enabling or Disabling the Internal USB Port 3-44 Installing a Trusted Platform Module 3-45 Enabling the Intel Trus...
Page 6 - Installation for Cisco UCS Integration
Contents 4 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Cisco UCS C24 Server RAID Cabling Instructions C-18 Backplane and Expander Options C-18 Small Form Factor 24-Drive Backplane With Expander Cabling C-18 Small Form Factor 16-Drive Backplane (No Expander) Cabling C-19 Large For...
Page 7 - Related Documentation; Organization
v Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Preface This preface describes the audience, organization, and conventions of the Cisco UCS C24 Server Installation and Service Guide . It also provides information about how to obtain related documentation. Related Documentation The ...
Page 8 - Audience
vi Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Preface Audience This guide is for experienced network administrators who configure and maintain Cisco servers. Documentation Feedback To provide technical feedback on this document, or to report an error or omission, please send you...
Page 13 - Obtaining Documentation and Submitting a Service Request
xi Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Preface Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentatio...
Page 22 - Unpacking and Inspecting the Server
2-2 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Unpacking and Inspecting the Server Unpacking and Inspecting the Server Caution When handling internal server components, wear an ESD strap and handle modules by the carrier edges only. Tip Keep the s...
Page 23 - Preparing for Server Installation; Installation Guidelines
2-3 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Preparing for Server Installation Preparing for Server Installation This section provides information about preparing for server installation, and it includes the following topics: • Installation Guid...
Page 24 - Rack Requirements; Equipment Requirements
2-4 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Preparing for Server Installation Rack Requirements This section provides the requirements for the standard open racks. The rack must be of the following type: • A standard 19-in. (48.3-cm) wide, four...
Page 25 - Installing the Server In a Rack
2-5 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Installing the Server In a Rack Installing the Server In a Rack To install the slide rails and the server into a rack, follow these steps: Step 1 Open the front securing latch (see Figure 2-2 ). The e...
Page 28 - Initial Server Setup; Connecting and Powering On the Server (Standalone Mode)
2-8 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Initial Server Setup Initial Server Setup This section includes the following topics: • Connecting and Powering On the Server (Standalone Mode), page 2-8 • NIC Modes and NIC Redundancy Settings, page ...
Page 30 - NIC Modes and NIC Redundancy Settings
2-10 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Initial Server Setup Step 4 Connect to the CIMC for server management. Connect Ethernet cables from your LAN to the server by using the ports that you selected by your NIC Mode setting in Step 3 . Th...
Page 31 - System BIOS and CIMC Firmware; Updating the BIOS and CIMC Firmware
2-11 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server System BIOS and CIMC Firmware System BIOS and CIMC Firmware This section includes information about the system BIOS and it includes the following sections: • Updating the BIOS and CIMC Firmware, page...
Page 32 - Accessing the System BIOS
2-12 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server System BIOS and CIMC Firmware Accessing the System BIOS To change the BIOS settings for your server, follow these steps. Detailed instructions are also printed on the BIOS screens. Step 1 Enter the B...
Page 33 - Service Headers and Jumpers; Header Location on the Motherboard
2-13 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Service Headers and Jumpers Service Headers and Jumpers This section includes the following topics: • Header Location on the Motherboard, page 2-13 • Using the BIOS Recovery Header CN34, page 2-14 • ...
Page 34 - Using the BIOS Recovery Header CN34; Procedure 1: Reboot With recovery.cap File
2-14 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Service Headers and Jumpers Using the BIOS Recovery Header CN34 Depending on which stage the BIOS becomes corrupted, you might see different behavior. • If the BIOS BootBlock is corrupted, you might ...
Page 35 - Procedure 2: Use Recovery Jumper and recovery.cap File
2-15 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Service Headers and Jumpers Procedure 2: Use Recovery Jumper and recovery.cap File See Figure 2-5 for the location of the CN34 header. Step 1 Download the BIOS update package and extract it to a temp...
Page 36 - Using the Clear CMOS Header CN14
2-16 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 2 Installing the Server Service Headers and Jumpers Using the Clear CMOS Header CN14 See Figure 2-5 for the location of this header. You can jumper this header to clear the server’s CMOS settings in the case of a system han...
Page 37 - Server Monitoring and Management Tools; Cisco Integrated Management Interface (CIMC)
C H A P T E R 3-1 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 3 Maintaining the Server This chapter describes how to diagnose server system problems using LEDs. It also provides information about how to install or replace hardware components, and it includes the following section...
Page 38 - Status LEDs and Buttons
3-2 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Status LEDs and Buttons Status LEDs and Buttons This section describes the location and meaning of LEDs and buttons and includes the following topics • Front Panel LEDs, page 3-2 • Rear Panel LEDs an...
Page 42 - Preparing for Server Component Installation; Required Equipment
3-6 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Preparing for Server Component Installation Preparing for Server Component Installation This section describes how to prepare for component installation, and it includes the following topics: • Requi...
Page 43 - Removing and Replacing the Server Top Cover
3-7 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Preparing for Server Component Installation Removing and Replacing the Server Top Cover To remove or replace the top cover of the server, follow these steps: Tip You do not have to remove the cover ...
Page 44 - Removing and Replacing the Front Chassis Panel
3-8 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Preparing for Server Component Installation Removing and Replacing the Front Chassis Panel To remove or replace the front chassis panel of the server, follow these steps: Tip Remove this panel only i...
Page 45 - Serial Number Location
3-9 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Preparing for Server Component Installation Replaceable Component Locations This section shows the locations of the components that are discussed in this chapter. The view in Figure 3-4 is from the ...
Page 46 - Color-Coded Touch Points
3-10 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Preparing for Server Component Installation Color-Coded Touch Points This server has color-coded touch points that indicate thumbscrews and latches on replaceable and hot-swappable components. • Hot...
Page 47 - Installing or Replacing Server Components
3-11 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing or Replacing Server Components Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous vol...
Page 48 - Replacing Hard Drives or Solid State Drives; Drive Population Guidelines
3-12 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Hard Drives or Solid State Drives This section includes the following information: • Drive Population Guidelines, page 3-12 • Drive Replacement Pr...
Page 49 - Drive Replacement Procedure
3-13 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components • You can mix hard drives and solid state drives in the same server. However, You cannot configure a logical volume (virtual drive) that contains a mix of ...
Page 50 - Replacing a Drive Backplane
3-14 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Drive Backplane Note The Small Form-Factor (24-drive or 16-drive) and Large Form-Factor (12-drive) backplanes are factory-configurable options. ...
Page 52 - Replacing a SAS Expander
3-16 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a SAS Expander The SAS expander is a card that plugs directly into the drive backplane. The SAS expander allows control of up to 24 drives with on...
Page 54 - Replacing Fan Modules
3-18 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Fan Modules The four hot-pluggable fan modules in the server are numbered as follows when you are facing the front of the server. Figure 3-10 Fan ...
Page 56 - Replacing DIMMs; Memory Performance Guidelines and Population Rules; DIMM Slot Numbering
3-20 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing DIMMs This section includes the following topics: • Memory Performance Guidelines and Population Rules, page 3-20 • DIMM Replacement Procedure, pa...
Page 57 - DIMM Population Rules
3-21 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-12 DIMM Slots and CPUs DIMM Population Rules Observe the following guidelines when installing or replacing DIMMs: • Each CPU supports three memory...
Page 58 - Enabling Low-Voltage DIMM Operation
3-22 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components • Although 1600 MHz DIMMs can be run in Power Savings Mode (1.35 V operation), 1600 MHz operation is supported only when the DDR mode is set to Performance ...
Page 59 - Memory Mirroring; DIMM Replacement Procedure
3-23 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Memory Mirroring When memory mirroring is enabled, the memory subsystem simultaneously writes identical data to two channels. If a memory read from one of ...
Page 60 - Replacing CPUs and Heatsinks; Single-CPU Restrictions
3-24 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Note Before installing DIMMs, refer to the population guidelines. See Memory Performance Guidelines and Population Rules, page 3-20 . a. Align the new DIMM ...
Page 66 - Replacing the Motherboard RTC Battery
3-30 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the Motherboard RTC Battery Warning There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or...
Page 68 - Replacing a PCIe Riser
3-32 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Riser The server contains two toolless PCIe risers for horizontal installation of PCIe cards. See PCIe Slots, page 3-34 for specifications ...
Page 70 - Replacing a PCIe Card; PCIe Slots
3-34 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card Caution Cisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are the responsibility of...
Page 72 - Special Considerations for Cisco UCS Virtual Interface Cards; RAID Controller Card Cable Routing
3-36 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Caution Make sure that the circuit board connector of the riser is aligned correctly with the motherboard socket before you push down to seat the riser in t...
Page 73 - Installing Multiple PCIe Cards and Resolving Limited Resources; Resolving Insufficient Memory Space to Execute Option ROMs
3-37 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing Multiple PCIe Cards and Resolving Limited Resources When a large number of PCIe add-on cards are installed in the server, the system may run out...
Page 75 - Replacing a SuperCap Power Module (RAID Backup Unit)
3-39 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a SuperCap Power Module (RAID Backup Unit) This server supports installation of up to two SuperCap power modules (SCPMs). The SCPMs mount inside ...
Page 77 - Replacing a Cisco USB Flash Drive; Overview of the Pre-Loaded 16-GB Cisco USB Flash Drive
3-41 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Cisco USB Flash Drive This server can be ordered with an optional 16-GB Cisco USB flash drive that is pre-loaded with Cisco UCS C-Series Utilit...
Page 78 - Booting a Pre-Loaded Cisco USB Flash Drive Virtual Drive; Booting the Cisco SCU and Cisco HUU Software VDs; Booting the Hypervisor VD
3-42 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Booting a Pre-Loaded Cisco USB Flash Drive Virtual Drive When you want to access the Cisco SCU or Cisco HUU software, you boot its VD with a one-time boot o...
Page 79 - Monitoring and Managing a Cisco USB Flash Drive; Internal Cisco USB Flash Drive Replacement Procedure
3-43 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Monitoring and Managing a Cisco USB Flash Drive You can monitor and manage your installed Cisco USB Flash Drive by using the CIMC GUI interface or the CLI ...
Page 80 - Enabling or Disabling the Internal USB Port
3-44 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-23 Cisco USB Flash Drive Socket Enabling or Disabling the Internal USB Port The factory default is for all USB ports on the server to be enabled. H...
Page 81 - Installing a Trusted Platform Module
3-45 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing a Trusted Platform Module The trusted platform module (TPM) is a small circuit board that attaches to a motherboard socket. The socket location ...
Page 84 - Replacing a SCU Upgrade ROM Module
3-48 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a SCU Upgrade ROM Module To remove and replace a module, use the following procedure. Step 1 Prepare the server for component installation: a. Pow...
Page 85 - Replacing a Software RAID Key Module
3-49 Cisco UCS C24 Server Installation and Service Guide OL-26647-01z Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Software RAID Key Module To remove and replace a software RAID key module, use the following procedure. Step 1 Prepare the server for component...
Page 86 - Replacing Power Supplies
3-50 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Power Supplies The server can have one or two power supplies. When two power supplies are installed they are redundant as 1+1. Note The power supp...
Page 88 - Power Specifications
A-2 Cisco UCS C24 Server Installation and Service Guide OL-22326-01 Appendix A Server Specifications Power Specifications Power Specifications The power specifications for the two power supply options are listed in the following sections: • 450W Power Supply, page A-2 • 650W Power Supply, page A-3 Y...
Page 91 - Supported Power Cords and Plugs
B-1 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 A P P E N D I X B Power Cord Specifications This appendix provides supported power cable specifications. Supported Power Cords and Plugs Each power supply has a separate power cord. Standard power cords or jumper power cords are ava...
Page 93 - AC Power Cord Illustrations
B-3 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix B Power Cord Specifications Supported Power Cords and Plugs AC Power Cord Illustrations This section includes the AC power cord illustrations. See Figure B-1 through Figure B-15 . Figure B-1 SFS-250V-10A-AR Figure B-2 CAB-9...
Page 100 - Supported RAID Controllers and Required Cables
C-2 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Supported RAID Controllers and Required Cables Supported RAID Controllers and Required Cables This server supports the RAID controller options, cables, and RAID backup units shown in Table C...
Page 101 - Mixing Drive Types in RAID Groups
C-3 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Mixing Drive Types in RAID Groups Table C-2 lists the RAID options for the large form factor (LFF) version of the server. Mixing Drive Types in RAID Groups Following are the rules for mixing...
Page 103 - Embedded MegaRAID Controller
C-5 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Embedded MegaRAID Controller Note VMware ESX/ESXi or any other virtualized environments are not supported for use with the embedded MegaRAID controller. Hypervis...
Page 104 - Notes on Supported Embedded MegaRAID Levels
C-6 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller • Installing LSI MegaSR Drivers For Windows and Linux, page C-9 Notes on Supported Embedded MegaRAID Levels The following RAID levels are supported by the embedd...
Page 105 - Installing a SCU Upgrade ROM Module For Embedded RAID SAS Support
C-7 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Installing a SCU Upgrade ROM Module For Embedded RAID SAS Support The SCU Upgrade ROM module contains a chip on a small circuit board. This module attaches to a ...
Page 106 - Installing a Software RAID Key Module for Embedded RAID 5 Support; Enabling the Integrated RAID Controller in the BIOS
C-8 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Installing a Software RAID Key Module for Embedded RAID 5 Support The software RAID key module contains a chip on a small circuit board. This module attaches to ...
Page 107 - Launching the LSI Embedded RAID Configuration Utility; Installing LSI MegaSR Drivers For Windows and Linux
C-9 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Launching the LSI Embedded RAID Configuration Utility Launch the utility by pressing Ctrl+M when you see the prompt during system boot. For more information abou...
Page 108 - Downloading the LSI MegaSR Drivers; Microsoft Windows Driver Installation; Windows Server 2008R2 Driver Installation
C-10 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Downloading the LSI MegaSR Drivers The MegaSR drivers are included in the C-series driver ISO for your server and OS. Download the drivers from Cisco.com: Step ...
Page 109 - Updating the Windows Driver
C-11 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Step 4 Start the Windows driver installation using one of the following methods: • To install from local media: Connect an external USB DVD drive to the server ...
Page 110 - Linux Driver Installation; Obtaining the Driver Image File; Preparing Physical Installation Diskettes For Linux
C-12 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Linux Driver Installation This section explains the steps to install the embedded MegaRAID device driver in a Red Hat Enterprise Linux installation or a SuSE Li...
Page 112 - Installing the Red Hat Linux Driver
C-14 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Installing the Red Hat Linux Driver This section describes the fresh installation of the Red Hat Enterprise Linux 5.7, 6.1, or 6.2 device driver on systems with...
Page 113 - Installing the SUSE Linux Enterprise Server 11 Driver
C-15 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Embedded MegaRAID Controller Step 10 Press Enter. The prompt asks whether you have a driver disk. Step 11 Use the arrow key to select Yes , and then press Enter . Step 12 Select fd0 to indi...
Page 115 - RAID Controller Cabling; Cable Routing
C-17 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations RAID Controller Cabling RAID Controller Cabling This section includes the following topics: • Cable Routing, page C-17 • Cisco UCS C24 Server RAID Cabling Instructions, page C-18 Cable Rout...
Page 116 - Cisco UCS C24 Server RAID Cabling Instructions; Backplane and Expander Options; Small Form Factor 24-Drive Backplane With Expander Cabling
C-18 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations RAID Controller Cabling Cisco UCS C24 Server RAID Cabling Instructions This section contains the following topics: • Backplane and Expander Options, page C-18 • Small Form Factor 24-Drive B...
Page 118 - Large Form Factor 12-Drive Backplane With Expander Cabling
C-20 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations RAID Controller Cabling Second Controller (Drives 9 through 16, Cable UCSC-CABLE-A8): The required UCSC-CABLE-A8 cable kit has two mini-SAS cables. To control 16 drives in this configuratio...
Page 119 - Restoring RAID Configuration After Replacing a RAID Controller; For More Information
C-21 Cisco UCS C24 Server Installation and Service Guide OL-26647-01 Appendix C RAID Controller Considerations Restoring RAID Configuration After Replacing a RAID Controller Restoring RAID Configuration After Replacing a RAID Controller When you replace a RAID controller, the RAID configuration that...
