Page 3 - C O N T E N T S
Contents iii Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 C O N T E N T S Preface vii Cisco ATA 187 Analog Telephone Adaptor Overview 1-1 Session Initiation Protocol Overview 1-2 SIP Capabilities 1-2 Components of SIP 1-3 SIP Clients 1-4 SIP Servers 1...
Page 7 - Overview; Audience
vii Cisco Analog Telephone Adapter 187 Administration Guide for SIP 1.0 OL-21862-01 Preface Overview The Cisco Analog Telephone Adapter 187 Administration Guide for SIP (Version 1.0) provides the information you need to install, configure, and manage the Cisco ATA 187 Analog Telephone Adapter (ATA 1...
Page 8 - Related Documentation
viii Cisco Analog Telephone Adapter 187 Administration Guide for SIP 1.0 OL-21862-01 Preface Related Documentation For more information about the ATA 187 or Cisco Unified Communications Manager, refer to the following publications: Cisco ATA 187 Analog Telephone Adapter • RFC 3261 ( SIP: Session Ini...
Page 9 - Cisco Product Security Overview; Document Conventions
ix Cisco Analog Telephone Adapter 187 Administration Guide for SIP 1.0 OL-21862-01 Preface Cisco Unified Communications Manager Business Edition These publications are available at the following URL: http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html Obtaining Documenta...
Page 12 - Session Initiation Protocol Overview; SIP Capabilities
1-2 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Session Initiation Protocol Overview The ATA187, which operates with Cisco voice-packet gateways, makes use of broadband pipes that are deployed...
Page 13 - Components of SIP
1-3 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Session Initiation Protocol Overview • Determines the media capabilities of the target endpoint. Using the Session Description Protocol (SDP), S...
Page 14 - SIP Clients
1-4 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Session Initiation Protocol Overview Figure 1-3 SIP Architecture SIP Clients SIP clients include: • Gateways—Provide call control. Gateways prov...
Page 15 - Hardware Overview; Software Features
1-5 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Hardware Overview Hardware Overview The ATA 187 is a compact, easy to install device. Figure 1-4 shows the rear panel of the ATA 187. Figure 1-4...
Page 16 - Secure Real-Time Transport Protocol; Transport Layer Security Protocol
1-6 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Software Features Secure Real-Time Transport Protocol Secure Real-Time Transport Protocol secures voice conversations on the network and provide...
Page 17 - Modem Standards
1-7 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Software Features • Domain Name System (DNS) • Dynamic Host Configuration Protocol (DHCP) • Internet Control Message Protocol (ICMP) • Internet ...
Page 18 - Fax Services; Methods Supported
1-8 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Software Features • V.44 • K56Flex • ITU-T V.34 Annex 12 • ITU-T V.34 • V.32bis • V.32 • V.21 • V.22 • V.23 Fax Services The ATA 187 supports tw...
Page 19 - Supplementary Services; Installation and Configuration Overview
1-9 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview Installation and Configuration Overview Supplementary Services SIP supplementary services are services that you can use to enhance your phone se...
Page 21 - Preparing to Install the ATA 187 on Your Network
C H A P T E R 2-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 2 Preparing to Install the ATA 187 on Your Network The ATA 187 enables you to communicate using voice over a data network. To provide this capability, the ATA 187 depends upon and interact...
Page 22 - Providing Power to the ATA 187; Power Guidelines; Power Outage
2-2 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Providing Power to the ATA 187 Understanding How the ATA 187 Interacts with Cisco Unified Communications Manager Cisco Unified Communications M...
Page 23 - Understanding Phone Configuration Files
2-3 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Understanding Phone Configuration Files Understanding Phone Configuration Files Configuration files for a phone are stored on the TFTP server a...
Page 24 - Understanding the ATA 187 Startup Process
2-4 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Understanding the ATA 187 Startup Process – No support > for configuring termination key – No support + dial pattern which contains + will b...
Page 26 - Adding the ATA 187 with Auto-Registration
2-6 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Adding the ATA 187 to the Cisco Unified Communications Manager Database Adding the ATA 187 with Auto-Registration By enabling auto-registration...
Page 27 - Determining the MAC Address of an ATA 187
2-7 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 2 Preparing to Install the ATA 187 on Your Network Determining the MAC Address of an ATA 187 Related Topics Adding the ATA 187 with Auto-Registration, page 2-6 Determining the MAC Address of an ...
Page 29 - Network Requirements
C H A P T E R 3-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 3 Installing the ATA 187 This section describes how to connect the ATA 187 hardware and configure the ATA 187 by loading the QED and firmware files. You must install the QED file first and...
Page 30 - Safety Recommendations
3-2 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 3 Installing the ATA 187 Safety Recommendations Safety Recommendations To ensure general safety, follow these guidelines: • Do not get this product wet or pour liquids into this device. • Do not...
Page 31 - Attaching a Phone to the ATA 187
3-3 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 3 Installing the ATA 187 Installing the ATA 187 Installing the ATA 187 To install an ATA 187, follow these steps: Procedure Step 1 Connect the power supply to the Cisco DC Adapter port. Step 2 C...
Page 32 - Configuring Startup Network Settings; Configuring Security on the ATA 187
3-4 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 3 Installing the ATA 187 Configuring Startup Network Settings Configuring Startup Network Settings If you are not using DHCP in your network, you must configure these network settings on the ATA...
Page 33 - Configuring the ATA 187; Telephony Features Available for the ATA 187
C H A P T E R 4-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 4 Configuring the ATA 187 You must use Cisco Unified Communications Manager Administration to configure telephony features and assign users. This chapter provides an overview of these conf...
Page 37 - Configuring Product Specific Configuration Parameters
4-5 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configuring the ATA 187 Configuring Product Specific Configuration Parameters Configuring Product Specific Configuration Parameters Cisco Unified Communications Manager Administration allows y...
Page 38 - Adding Users to Cisco Unified Communications Manager
4-6 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 4 Configuring the ATA 187 Adding Users to Cisco Unified Communications Manager Adding Users to Cisco Unified Communications Manager Adding users to Cisco Unified Communications Manager allows yo...
Page 41 - Configuring Fax Services; Using Fax Mode; Fax Modem Standards
C H A P T E R 5-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 5 Configuring Fax Services The ATA 187 provides two modes of fax services that are capable of internetworking with Cisco IOS gateways over IP networks. These modes are called fax pass-thro...
Page 42 - Fax Modem Speeds
5-2 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 5 Configuring Fax Services Using Fax Mode The ATA 187 supports the following fax modem standards: • ITU-T V.34 • ITU-T V.34 Annex 12 • K56flex • V.21 • V.22 • V.23 • V.32 • V.32bis • V.44 • V.90...
Page 43 - Troubleshooting and Maintenance; Resolving Startup Problems; Symptom: The ATA 187 Does Not Go Through its Normal Startup Process
C H A P T E R 6-1 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 6 Troubleshooting and Maintenance This chapter provides information that can assist you in troubleshooting problems with your ATA 187 or with your IP telephony network. It also expl...
Page 44 - Checking Network Connectivity
6-2 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance Resolving Startup Problems – Disconnect a functioning phone from another port and connect it to this network port to verify the port is active. – Connect...
Page 45 - Verifying DNS Settings; Verifying Cisco Unified Communications Manager Settings; Creating a New Configuration File
6-3 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance Resolving Startup Problems Verifying DNS Settings If you are using DNS to refer to the TFTP server or to Cisco Unified Communications Manager, you must e...
Page 46 - Symptom: ATA 187 Unable to Obtain IP Address
6-4 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance Resolving Startup Problems To create a new configuration file, follow these steps: Procedure Step 1 From Cisco Unified Communications Manager, choose Dev...
Page 47 - ATA 187 Resets Unexpectedly; Verifying Physical Connection
6-5 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance ATA 187 Resets Unexpectedly ATA 187 Resets Unexpectedly If users report that their phones are resetting during calls or while idle on their desk, you sho...
Page 48 - Checking Static IP Address Settings; Verifying Voice VLAN Configuration
6-6 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance ATA 187 Resets Unexpectedly The ATA 187 sends messages with request type 151 to renew the DHCP address leases. If the DHCP server expects messages with r...
Page 49 - Checking Power Connection; Troubleshooting ATA 187 Security; General Troubleshooting Tips
6-7 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance Troubleshooting ATA 187 Security Checking Power Connection In most cases, a phone will restart if it powers up by using external power but loses that con...
Page 51 - Where to Go for More Troubleshooting Information
6-9 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 OL-21035-01 Chapter 6 Troubleshooting and Maintenance Where to Go for More Troubleshooting Information Where to Go for More Troubleshooting Information If you have additional questions about troubleshooting ...
Page 53 - Common Supplementary Services
C H A P T E R 7-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 7 Using SIP Supplementary Services SIP supplementary services are services that you can use to enhance your telephone service. These services include call forward, call return, call forwar...
Page 54 - Attended Transfer; Call Pickup; Caller ID
7-2 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Services • Call Forwarding in Sweden, page 7-7 Attended Transfer This feature allows a user to transfer an existing call to another phone ...
Page 55 - Group Call Pickup; Meet–Me Conference; Privacy; Shared Line
7-3 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Services Group Call Pickup Allows you to answer a call on a phone that is outside your call pickup group by: • Using a group pickup number...
Page 56 - Speed Dial; Semi-unattended Transfer
7-4 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Services Perform the following steps to enable or disable a shared line: Procedure Step 1 Pick up the phone handset. Step 2 Press **6 to e...
Page 57 - Fully Unattended Transfer; Voice Mail Indication; Making a Conference Call in the United States
7-5 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Services Fully Unattended Transfer Perform the following steps to complete a fully unattended transfer: Procedure Step 1 Press the flash b...
Page 58 - Making a Conference Call in Sweden; Call Waiting in the United States; About Call Forwarding
7-6 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Services Making a Conference Call in Sweden Procedure Step 1 Dial the first number. Step 2 When the person you called answers, press the f...
Page 59 - Call Forwarding in the United States; Call Forwarding in Sweden
7-7 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Chapter 7 Using SIP Supplementary Services Common Supplementary Services Call Forwarding in the United States Forward Unconditional Press #72 on your phone keypad; enter the number you want to forward c...
Page 61 - Voice Menu Codes; Accessing the IVR and Configuring Your Phone Setting
C H A P T E R 8-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 8 Voice Menu Codes This section contains information on accessing the Interactive Voice Response (IVR) and a quick-reference list of the voice configuration menu options for the ATA 187. A...
Page 66 - SIP Compliance Reference Information
A-4 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 Appendix A ATA 187 Specifications SIP Compliance Reference Information SIP Compliance Reference Information Information on how the ATA 187 complies with the IETF definition of SIP as described in RFC 25...
Page 69 - G L O S S A R Y; Numerics
GL-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 G L O S S A R Y Numerics 10BaseT 10-Mbps baseband Ethernet specification using two pairs of twisted-pair cabling (Categories 3, 4, or 5): one pair for transmitting data and the other for receiving data...
Page 77 - I N D E X; Symbols
IN-1 Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0) OL-21862-01 I N D E X Symbols .cnf.xml configuration file 2-3 A AC adapter, connecting 3-3 adding ATA 187 manually 2-6 ATA 187 using auto-registration 2-6 Cisco Unified IP Phones using BAT 2-7 users to Cisco Unifi...
