Page 5 - vii; C O N T E N T S; Preface
vii Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02 C O N T E N T S Preface xi Obtaining Documentation xiv Cisco.com xiv Documentation DVD xv Ordering Documentation xv Documentation Feedback xv Cisco Product Security Overview xvi Reporting Security Problems in Cisco Products xvi...
Page 6 - viii; Troubleshooting
Contents viii Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preventing Electrostatic Discharge Damage 30 Unpacking the Box 31 Preventing Damage to the Router 32 Installing the Router 33 Connecting Ethernet Devices 33 Connecting a Server, PC, or Workstation 33 Connecting an ADS...
Page 7 - ix; Ethernet Cable Specifications
ix Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02 Contents Ethernet Cable Specifications 58 Maximum Cable Distance 58 58 I N D E X
Page 9 - xi; Audience
xi Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preface This preface describes the audience for and the organization and conventions used in this guide. It also identifies related documentation and tells how to access electronic documentation. Audience This guide is wr...
Page 10 - xii; Conventions
Preface xii Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 • Appendix A, “Specifications and Cables,” provides Cisco part numbers for cables that you can order and contains port connector pinouts and specifications for cables that you might need to provide. Conventions T...
Page 11 - xiii
xiii Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preface Attention Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dan...
Page 12 - xiv; Related Documentation; Obtaining Documentation
Preface Obtaining Documentation xiv Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Related Documentation In addition to this Cisco 836 Router and SOHO 96 Router Hardware Installation Guide , the documentation set for these routers includes the following: • Cisco 836 and ...
Page 13 - xv; Documentation DVD; Documentation Feedback
xv Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preface Documentation Feedback Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regul...
Page 14 - xvi; Cisco Product Security Overview; Reporting Security Problems in Cisco Products
Preface Cisco Product Security Overview xvi Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco SystemsAttn: Customer Document...
Page 15 - xvii; Obtaining Technical Assistance; Cisco Technical Support Website
xvii Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preface Obtaining Technical Assistance • Nonemergencies — [email protected] Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT ...
Page 16 - xviii; Resources; Cisco Product; Cisco Product Identification Tool; Submitting a Service Request
Preface Obtaining Technical Assistance xviii Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, y...
Page 17 - xix; Definitions of Service Request Severity; Obtaining Additional Publications and Information
xix Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preface Obtaining Additional Publications and Information For a complete list of Cisco TAC contacts, go to this URL: http://www.cisco.com/techsupport/contacts Definitions of Service Request Severity To ensure that all se...
Page 18 - xx
Preface Obtaining Additional Publications and Information xx Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 • Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the la...
Page 19 - C H A P T E R; Product Overview
C H A P T E R 1-21 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 1 Product Overview The Cisco 836 router and the Cisco SOHO 96 router are asymmeric digital subscriber line (ADSL) - over - integrated service digital network (ISDN) routing devices. These routers have an i...
Page 20 - Features; Feature
Chapter 1 Product Overview Features 1-22 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Features Table 1-1 summarizes the features of the Cisco 836 and Cisco SOHO 96 routers. Table 1-1 Summary of Cisco 836 and Cisco SOHO 96 Routers Features Feature Description 10BASE-T/1...
Page 21 - Router Overview; Front Panels
1-23 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 1 Product Overview Router Overview Router Overview The following section shows the front and back panels of the Cisco 836 router and the Cisco SOHO 96 router. The Cisco 836 router and the Cisco SOHO 96 router ea...
Page 22 - Back Panel
Chapter 1 Product Overview Router Overview 1-24 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Figure 1-2 Cisco SOHO 96 Front Panel Back Panel Figure 1-3 shows the back panel of the Cisco 836 router. The back panel of the Cisco SOHO 96 router is nearly identical to the b...
Page 23 - LED Functions; LED
1-25 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 1 Product Overview LED Functions LED Functions Table 1-2 summarizes the functions of the LEDs on the Cisco 836 router and the Cisco SOHO 96 router. 1 Ethernet port 4 connects to Ethernet network device 6 ISDN S/...
Page 25 - Installation
C H A P T E R 2-27 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 2 Installation This chapter provides information on the following topics: • Preparing for Installation • Preventing Damage to the Router • Installing the Router • Using the Router LEDs to Check Links • Mou...
Page 26 - Preparing for Installation; Safety
Chapter 2 Installation Preparing for Installation 2-28 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Preparing for Installation This section provides information on safety, mounting of the router, and unpacking of the router box. Safety This section provides safety warn...
Page 28 - Preventing Electrostatic Discharge Damage
Chapter 2 Installation Preparing for Installation 2-30 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Warning Network hazardous voltages are present in the ISDN cable. If you detach the ISDN cable, detach the end away from the router first to avoid possible electric shoc...
Page 29 - Unpacking the Box
2-31 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 2 Installation Preparing for Installation Note This device is intended for use in residential and commercial environments only. Caution Periodically check the resistance value of the antistatic strap, which shou...
Page 30 - Preventing Damage to the Router
Chapter 2 Installation Preventing Damage to the Router 2-32 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Step 3 If you plan to configure the software using a terminal or PC connected to the router, provide the terminal or PC. Note Unless otherwise specified, a lavender...
Page 31 - Installing the Router; Connecting Ethernet Devices
2-33 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 2 Installation Installing the Router Warning If the symbol of suitability with an overlaid cross ( ) appears above a port, you must not connect the port to a public network that follows the European Union standa...
Page 33 - Connecting an ADSL Line
2-35 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 2 Installation Installing the Router Perform the following steps to connect the PC to Ethernet port 4 (or to port 1, 2, or 3) on the router: Step 1 Connect one end of the yellow Ethernet cable to Ethernet port 4...
Page 38 - Connecting ISDN Port to ISDN Service Provider
Chapter 2 Installation Installing the Router 2-40 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Perform the following steps to connect the router to the AC adapter: Step 1 Connect one end of the power supply cable to the router’s input jack. Step 2 Connect the other end...
Page 40 - Using the Router LEDs to Check Links
Chapter 2 Installation Using the Router LEDs to Check Links 2-42 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Perform the following steps to connect the Cisco 836 router’s ISDN port to the ISDN service provider: Step 1 Connect one end of the orange ISDN S/T cable to th...
Page 41 - Mounting the Router; Mounting on a Table; Mounting on a Wall
2-43 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 2 Installation Mounting the Router Mounting the Router You can mount the router on one of the following surfaces: • Table or other horizontal surface • Wall or other vertical surface Mounting on a Table Place th...
Page 44 - Configuring the Router
Chapter 2 Installation Mounting the Router 2-46 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Perform the following steps to mount the router on the wall: Step 1 Secure two screws 7 5/8 inches (19.35 centimeters) apart into a wall and 1/8 inch (0.32 centimeter) from the...
Page 45 - Using Cisco Router Web Setup to Configure the Router
2-47 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 2 Installation Mounting the Router Step 1 Start the PC, and open the Control Panel. Step 2 Click the Network icon to display the Network window. Step 3 Verify that TCP/IP has been added and associated with the E...
Page 47 - winipcfg
2-49 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 2 Installation Mounting the Router Step 8 Select Start/Run , and type winipcfg in the Open field of the Run window. When the IP Config window appears, click Release to release the PC’s IP address. Then click Ren...
Page 49 - Before You Call Your Cisco Reseller
C H A P T E R 3-51 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 3 Troubleshooting This chapter describes symptoms of problems that could occur with the Cisco 836 or Cisco SOHO 96 routers, identifies the likely underlying problems, and provide steps for solving the prob...
Page 50 - Symptom
Chapter 3 Troubleshooting Problems During First Startup 3-52 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Problems During First Startup Table 3-1 lists problems that could occur the first time you turn on the router. Table 3-1 Problems During First Startup Symptom Prob...
Page 51 - Problems After Router Is Running
3-53 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Chapter 3 Troubleshooting Problems After Router Is Running Problems After Router Is Running Table 3-2 lists problems that could occur after the router has been up and running. No connection to ADSL link. (The CD LED on ...
Page 53 - A P P E N D I X; Specifications and Cables; Description
A-55 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 A P P E N D I X A Specifications and Cables This appendix provides system, port, and cabling specifications for the Cisco 836 and Cisco SOHO 96 series routers. This chapter provides information on the following topics: ...
Page 54 - Port Connector Pinouts; Environmental Operating Ranges
Appendix A Specifications and Cables Port Connector Pinouts A-56 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 For information on regulatory compliance, refer to the Regulatory Compliance and Safety Information for Cisco 800 and SOHO Series Router document that shipped ...
Page 55 - Function
A-57 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Appendix A Specifications and Cables Port Connector Pinouts The console port is configured as a data communications equipment (DCE) device. The default parameters for the console port are as follows: • 9600 baud • Eight...
Page 56 - Cabling Specifications; Type; Cable
Appendix A Specifications and Cables Cabling Specifications A-58 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78-15281-02 Cabling Specifications This section provides specifications for the following Ethernet cables, which you might need to provide: • Straight-through cables • Cro...
Page 57 - I N D E X; Numerics
IN-1 Cisco 836 and SOHO 96 Router Hardware Installation Guide 78-15281-02 I N D E X Numerics 100Base-T Ethernet switch 22 10Base-T Ethernet switch 22 A accessory kit 31 AC input voltage 56 adapter, included 31 ADSL connecting 35 port 22 altitude specifications 56 asymmetric digital subscriber line S...