Page 2 - IMPORTANT SAFETY INSTRUCTIONS; Notice à l’attention des installateurs de réseaux câblés
IMPORTANT SAFETY INSTRUCTIONS ii 4025083 Rev A IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating i...
Page 3 - Mitteilung für CATV-Techniker
4025083 Rev A iii Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in de...
Page 4 - Power Source Warning
iv 4025083 Rev A 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves,...
Page 6 - Protect the Product When Moving It
vi 4025083 Rev A Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables. 20110316_Modem No Battery_Safety
Page 7 - Declaration of Conformity; Canada EMI Regulation; RF Exposure Statements
4025083 Rev A vii United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This ...
Page 8 - US
viii 4025083 Rev A US This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based in accordance with FCC OET Bulletin 65C rev 01.01 in compliance with Part 2.1091 and Part 15.27. The minimum separation...
Page 10 - National Restrictions; France
x 4025083 Rev A The following standards were applied during the assessment of the product against the requirements of the Directive 1999/5/EC: Radio: EN 300 328 EMC: EN 301 489-1 and EN 301 489-17 Safety: EN 60950 and EN 50385 The CE mark and class-2 identifier are affixed to the product and i...
Page 11 - Antennas
4025083 Rev A xi Antennas Use only the antenna supplied with the product. 20110311_CE_Gateway
Page 12 - Introduction; Benefits and Features; DOCSIS; Enhanced packet processing technology to maximize performance; Connections; MoCA 1.1 networking over coaxial cable in the home
12 4025083 Rev A Introduction Introduction Welcome to the exciting world of high-speed Internet service. Your new Cisco ® Model DPC3827 DOCSIS ® 8x4 3.0 or EPC3827 EuroDOCSIS™ Wireless Residential Gateway is a high-performance home gateway that combines a cable modem, router, wireless access point, ...
Page 13 - Design and Function; Allows automatic software upgrades by your service provider; Software and Documentation; CD-ROM containing user guide
4025083 Rev A 13 Introduction Design and Function Simplified self-install using intuitive webpage design for user-friendly setup and management DOCSIS-5 compliant LED labeling and behavior with dual-color LEDs provides a user- and technician-friendly method to check operational status and act as...
Page 15 - Front Panel Description; Front
4025083 Rev A 15 Front Panel Description Front Panel Description The front panel of your residential gateway provides LED status indicators that indicate how well and at what state your residential gateway is operating. See Front Panel LED Status Indicator Functions (on page 106), for more informati...
Page 16 - Back Panel Description
16 4025083 Rev A Back Panel Description Back Panel Description The following illustrations show the description and function of the back panel components on the Cisco DPC3827 residential gateway. 1 POWER —Connects the residential gateway to the AC power adapter that is provided with your residential...
Page 17 - RESET
4025083 Rev A 17 Back Panel Description 8 RESET —A momentary pressing (1-2 seconds) of this switch reboots the EMTA. Pressing the switch for more than ten seconds first causes a reset-to-factory default of all settings and then reboots the gateway CAUTION: The Reset button is for maintenance purpose...
Page 18 - What Are the System Requirements for Internet Service?; Minimum System Requirements for a PC; A PC with a Pentium MMX 133 processor or greater; Minimum System Requirements for Macintosh
18 4025083 Rev A What Are the System Requirements for Internet Service? What Are the System Requirements for Internet Service? To ensure that your residential gateway operates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the follo...
Page 19 - How Do I Subscribe to High-Speed Internet Service?; I Do Not Have a High-Speed Internet Access Account; If you do; CM MAC; The following illustration shows a sample DPC3827 bar code label.; I Already Have an Existing High-Speed Internet Access Account
4025083 Rev A 19 How Do I Subscribe to High-Speed Internet Service? How Do I Subscribe to High-Speed Internet Service? Before you can use your residential gateway, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an ac...
Page 20 - Where Is the Best Location for My DOCSIS Residential; Consider these recommendations:
20 4025083 Rev A Where Is the Best Location for My DOCSIS Residential Gateway? Where Is the Best Location for My DOCSIS Residential Gateway? The ideal location for your residential gateway is where it has access to outlets and other devices. Think about the layout of your home or office, and consult...
Page 21 - Before You Begin; Two #8 x 1-inch pan head sheet metal screws
4025083 Rev A 21 How Do I Mount the Modem on a Wall? (Optional) How Do I Mount the Modem on a Wall? (Optional) You can mount the residential gateway on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be mounted vertically or horizontally. Before Y...
Page 22 - Mount the modem as shown in one of the following illustrations.; Location and Dimensions of the Wall-Mounting Slots
22 4025083 Rev A How Do I Mount the Modem on a Wall? (Optional) Mount the modem as shown in one of the following illustrations. Location and Dimensions of the Wall-Mounting Slots The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the modem. Use t...
Page 23 - Mounting the Residential Gateway on a Wall; back of the residential gateway.; yes; If
4025083 Rev A 23 How Do I Mount the Modem on a Wall? (Optional) Mounting the Residential Gateway on a Wall 1 Using a drill with a 3/16-inch bit, drill two holes at the same height and 4 inches apart. Note: The preceding graphic illustrates the location of the mounting holes on the back of the reside...
Page 24 - How Do I Connect My Gateway for Internet Service?; Connecting and Installing Internet Devices; To connect devices; Connecting the Media Gateway for High-Speed Data Service
24 4025083 Rev A How Do I Connect My Gateway for Internet Service? How Do I Connect My Gateway for Internet Service? You can use your residential gateway to provide Internet access, and you can share that Internet connection with other Internet devices in your home or office. Sharing one connection ...
Page 25 - Configure Wireless Settings
4025083 Rev A 25 How Do I Connect My Gateway for Internet Service? 3 Connect the active RF coaxial cable from your service provider to the coax connector labeled CABLE on the back of the residential gateway. Note: To connect a TV, DHCT, set-top, or VCR from the same cable connection, you will need t...
Page 26 - How Do I Configure My DOCSIS Residential Gateway?; Setup; The WebWizard pages and the examples shown in this section are for; Logging in to the Gateway for the First Time; On your PC, open the web browser that you prefer to use.
26 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? How Do I Configure My DOCSIS Residential Gateway? To configure your residential gateway, you must first access the WebWizard configuration pages. This section provides detailed instructions and procedures for accessing the WebWizard ...
Page 27 - In the address field, enter the following IP address:; Log In; . The gateway opens with an Administration Management
4025083 Rev A 27 How Do I Configure My DOCSIS Residential Gateway? 2 In the address field, enter the following IP address: 192.168.0.1 . A Status DOCSIS WAN login page similar to the following page opens. 3 On the Status DOCSIS WAN page, leave the User Name and Password field blank and click Log In ...
Page 28 - Save Settings
28 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? Important: We highly recommend that you set up a new password to safeguard against the possibility of Internet attacks that look for devices operating with well-known or factory default user names and/or passwords. 4 On the Administr...
Page 29 - Select the; Lan Setup; tab to open the Setup Lan Setup page.; Configuring Your Network Settings; to apply your changes or click; Cancel Changes
4025083 Rev A 29 How Do I Configure My DOCSIS Residential Gateway? Select the Lan Setup tab to open the Setup Lan Setup page. Configuring Your Network Settings Use the descriptions and instructions in the following table to configure the network settings for your residential gateway. After you make ...
Page 31 - DDNS
4025083 Rev A 31 How Do I Configure My DOCSIS Residential Gateway? Section Field Description Starting IP Address Displays the starting address used by the built-in DHCP server to distribute Private LAN IP addresses. Because the device default IP address of the gateway is 192.168.0.1 , the starting I...
Page 32 - Disabling DDNS (Factory Default Settings); Disabled; Enabling DDNS
32 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? Disabling DDNS (Factory Default Settings) To disable DDNS, select Disabled from the drop-down list and click Save Settings . Enabling DDNS Note: In order to use the DDNS feature, you must first set up an account and establish a URL w...
Page 33 - Setup > Wireless QoS; Advanced Routing; to open the Setup Advanced Routing page.
4025083 Rev A 33 How Do I Configure My DOCSIS Residential Gateway? Setup > Wireless QoS The following illustration is an example of the Wireless QoS (Quality of Service) page. Setup > Advanced Routing Use this page to set up the advanced routing functions such as enabling or disabling the netw...
Page 34 - to apply your changes; To configure the routing table, complete the following steps.
34 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? Use the following table to configure the advanced routing settings for the residential gateway. After you make your selections, click Save Settings to apply your changes or Cancel Changes to cancel. Section Field Description Advanced...
Page 35 - Display Routing Table
4025083 Rev A 35 How Do I Configure My DOCSIS Residential Gateway? 2 From the Select Set Number drop-down list, select the set number (routing table entry number) that you wish to view or configure. 3 Complete the fields on the page. 4 Click Delete This Entry to delete (clear) the entry if desired. ...
Page 36 - Firewall; tab to open the Security Firewall page.; to
36 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? Select the Firewall tab to open the Security Firewall page. Use the descriptions and instructions in the following table to configure the firewall for your residential gateway. After you make your selections, click Save Settings to a...
Page 38 - Security > VPN Passthrough; VPN Passthrough; tab to open the Security; Save; to apply your changes or
38 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? Security > VPN Passthrough Use this page to configure Virtual Private Network (VPN) support. Enabling the settings on this page allows VPN tunnels using IPsec or PPTP protocols to pass through the gateway's firewall. Select the VP...
Page 39 - VPN; tab to open the Security VPN page.; Security VPN Tunnel Page Description
4025083 Rev A 39 How Do I Configure My DOCSIS Residential Gateway? Security > VPN A Virtual Private Network (VPN) is a connection between two endpoints in different networks that allows private data to be sent securely over public networks or other private networks. This is accomplished by creati...
Page 44 - View Log; Description of the event
44 4025083 Rev A How Do I Configure My DOCSIS Residential Gateway? Section Field Description Buttons Connect Click this button to establish a connection for the current VPN tunnel. If you have made any changes, click Save Settings to first apply your changes. Disconnect Click this button to break a ...
Page 45 - Clear
4025083 Rev A 45 How Do I Configure My DOCSIS Residential Gateway? Number of events that have occurred Last occurrence of an event Target and source addresses You can view the following logs from this page: Access log Firewall log VPN log Parental Control log Click Clear to clear the l...
Page 46 - Control Access to the Gateway; Access Restrictions > Basic Rules; Basic Rules; tab to open the Access Restrictions Basic Rules page.
46 4025083 Rev A Control Access to the Gateway Control Access to the Gateway Access Restrictions > Basic Rules Access restrictions allow you to block or allow specific kinds of Internet usage and traffic, such as Internet access, designated applications, websites, and inbound traffic during speci...
Page 48 - To use keyword and domain blocking; For example, if you enter; Block Services
48 4025083 Rev A Control Access to the Gateway Section Field Description Override the Password Password Allows you to create a password to temporarily override user access restrictions to a blocked Internet site Re-Enter Password Re-enter the same password for confirmation of the override password i...
Page 49 - Block Access to Websites; Access Restrictions > Time of Day Rules
4025083 Rev A 49 Control Access to the Gateway If the application you want to block is not listed, select User-Defined. Then, enter the port range and protocol for the service you wish to block. To remove a block, select None from the Blocked Services drop-down menu. Click the Save Settings button t...
Page 50 - Access Restrictions Time of Day Rules Page Description; Access Restrictions > User Setup
50 4025083 Rev A Control Access to the Gateway Access Restrictions Time of Day Rules Page Description Use the descriptions and instructions in the following table to configure the time of day rules for your residential gateway. After you make your selections, click Save Settings to apply your change...
Page 51 - User Setup; tab to open the Access Restrictions User Setup page.; Access Restrictions User Setup Page Description
4025083 Rev A 51 Control Access to the Gateway Select the User Setup tab to open the Access Restrictions User Setup page. Access Restrictions User Setup Page Description Use the descriptions and instructions in the following table to configure the user setup for your residential gateway. After you m...
Page 52 - Access Restrictions > IP Address Filtering
52 4025083 Rev A Control Access to the Gateway Section Field Description Trusted User Check this box if the currently selected user is to be designated a trusted user. Trusted users are not subject to Internet access rules. Content Rule Select the Content Rule for the current user profile. Content R...
Page 53 - IP Address Filtering; Access Restrictions > MAC Address Filtering; MAC Address Filtering
4025083 Rev A 53 Control Access to the Gateway Select the IP Address Filtering tab to open the Access Restrictions IP Filtering page. After you make your selections, click Save Settings to apply your changes or Cancel Changes to cancel. Access Restrictions > MAC Address Filtering Use the Access R...
Page 54 - Function Keys; Access Restrictions > Local Log; Local Log; tab to open the Access Restrictions Local Log page.
54 4025083 Rev A Control Access to the Gateway The Block/Pass drop down menu allows you to block or pass Internet access to the MAC addresses of the devices you list in the MAC Address Filters table. The following table describes the function of the Block/Pass drop-down menu. After you make your sel...
Page 56 - Manage the Gateway; Administration > Management; Management
56 4025083 Rev A Manage the Gateway Manage the Gateway Administration > Management The Administration Management page allows the network’s administrator to manage specific gateway functions for access and security. Select the Management tab to open the Administration Management page. Important: T...
Page 59 - Administration > Reporting
4025083 Rev A 59 Manage the Gateway Field Description Remote Access Remote Management Allows you to enable or disable remote management. This feature allows you to access and manage your gateway settings from the Internet when you are away from home. To allow remote access, select Enable . Otherwise...
Page 60 - Reporting; tab to open the Administration Reporting page.; To view the logs, complete the following steps.
60 4025083 Rev A Manage the Gateway Select the Reporting tab to open the Administration Reporting page. Use the descriptions and instructions in the following table to configure the reporting feature on the gateway. After you make your selections, click Save Settings to apply your changes or Cancel ...
Page 61 - Administration > Diagnostics
4025083 Rev A 61 Manage the Gateway 1 Click View Log . A new window opens with the log data page. 2 To view a particular log, select one of the following options from the Type drop- down menu: All Access Log Firewall Log VPN Log 3 After the log data is displayed, use one of the following opt...
Page 62 - Diagnostics; tab to open the Administration Diagnostics page.
62 4025083 Rev A Manage the Gateway Select the Diagnostics tab to open the Administration Diagnostics page. Use the descriptions and instructions in the following table to configure the diagnostics feature on the gateway. After you make your selections, click Save Settings to apply your changes or C...
Page 63 - Administration > Factory Defaults; Factory Defaults; tab to open the
4025083 Rev A 63 Manage the Gateway Select the Back Up & Restore tab to open the Administration Back Up & Restore page. CAUTION: Restoring a configuration file will destroy (overwrite) all of the existing settings . Section Field Description Back Up Configuration Use the Back Up Configuratio...
Page 64 - To restore factory defaults, click; Restore Factory Defaults; to reset all configuration
64 4025083 Rev A Manage the Gateway Restore Factory Defaults To restore factory defaults, click Restore Factory Defaults to reset all configuration settings to their default values. Any settings you have saved will be lost when the default settings are restored.
Page 65 - Monitor Gateway Status; Gateway; tab to open the Status Gateway screen. Click; Refresh; to update
4025083 Rev A 65 Monitor Gateway Status Monitor Gateway Status This section describes the options available under the Status tab that you can use to monitor the status of the residential gateway and to perform diagnostics on the device and the network. Status > Gateway The Gateway Status page dis...
Page 66 - Status > Local Network; Local Network; tab to open the Status Local Network page. Click; to update the data on the page.
66 4025083 Rev A Monitor Gateway Status Section Field Description Internet Connection IP Address Displays the IP address of the WAN interface. This address is assigned to the gateway when it goes online. Subnet Mask Displays the subnet mask for your WAN port. This address is automatically assigned t...
Page 68 - Wireless; tab to open the Status Wireless page. Click; to update the; Status Wireless Page Description
68 4025083 Rev A Monitor Gateway Status Section Field Description ARP/RARP Table Click ARP/RARP Table to see a complete list of all devices that are connected to your network. To retrieve the most up-to-date information, click Refresh . To exit this page and return to the Local Network page, click C...
Page 70 - DOCSIS WAN; tab to open the Status DOCSIS WAN page.; DOCSIS WAN Page Description
70 4025083 Rev A Monitor Gateway Status Select the DOCSIS WAN tab to open the Status DOCSIS WAN page. DOCSIS WAN Page Description Use the descriptions in the following table to review the status of your DOCSIS WAN network. Section Field Description About Model Displays the name of the residential ga...
Page 71 - Status > DOCSIS Signal
4025083 Rev A 71 Monitor Gateway Status Section Field Description Current Software Revision Displays the revision version of the firmware. Firmware Name Displays the name of the firmware. Firmware Build Time Displays the date and time the firmware was built. Cable Modem Status Displays one of the po...
Page 72 - Power Level; DOCSIS Signal; tab to open the Status DOCSIS Signal page.; Downstream Channels Section Example
72 4025083 Rev A Monitor Gateway Status Power Level Select the DOCSIS Signal tab to open the Status DOCSIS Signal page. Downstream Channels Section Example
Page 73 - Upstream Channels Section Example
4025083 Rev A 73 Monitor Gateway Status Upstream Channels Section Example Status DOCSIS Signal Page Description Section Field Description Downstream Channels Channel ID Displays the channel ID. Downstream Frequency Displays the downstream frequency in Hz. Modulation Displays one of the following mod...
Page 74 - Status > DOCSIS Status
74 4025083 Rev A Monitor Gateway Status Section Field Description Signal to Noise Ratio Displays the signal to noise ratio in dBmv. Upstream Channels Channel ID Displays the channel ID. Upstream Frequency Displays the upstream frequency in Hz. Modulation Displays one of the following modulation type...
Page 75 - DOCSIS Status; tab to open the Status DOCSIS Status page.; DOCSIS Status Page Description
4025083 Rev A 75 Monitor Gateway Status Select the DOCSIS Status tab to open the Status DOCSIS Status page. DOCSIS Status Page Description Use the descriptions in the following table to review the items shown in the DOCSIS Status page.
Page 78 - Status > Channels Selection; Channels Selection; tab to open the Status Channels Selection page.
78 4025083 Rev A Monitor Gateway Status Section Field Description Config Parameters Configuration File Shows information about the configuration files of your cable modem. Status > Channels Selection Important: This page is only visible until the gateway goes online. After the gateway is online a...
Page 79 - The Status DOCSIS Log page allows you to view the DOCSIS log.; DOCSIS Log Page Description
4025083 Rev A 79 Monitor Gateway Status Section Field Description Upstream channel ID Displays the upstream channel ID. Click Submit to set the Upstream channel ID. Frequency Start Value This field allows you to modify the frequency at which the cable modem starts its scan during installation and re...
Page 81 - Wireless > Basic Settings; Basic Settings
4025083 Rev A 81 Configure Wireless Settings Configure Wireless Settings This section describes the options available from the Wireless pages that you can use to configure the parameters of the WAP to meet your specific requirements and needs. Wireless > Basic Settings Setting up your residential...
Page 82 - Wireless Basic Settings Page Description
82 4025083 Rev A Configure Wireless Settings Wireless Basic Settings Page Description Use the following table to configure the basic settings for wireless communication for the residential gateway. After you make your selections, click Save Settings to apply your changes or Cancel Changes to cancel....
Page 83 - Wireless > Wireless Security; Disable; Wireless Security; tab to open the Wireless Security page. The following; Wireless Security Page Description; Cancel
4025083 Rev A 83 Configure Wireless Settings Wireless Network Name (SSID) The SSID is the name of your wireless network. The SSID is used by wireless technology to identify your network from other wireless networks in the area. The SSID can be up to 32 characters long. The factory default SSID is ty...
Page 86 - Wireless > MAC Filter
86 4025083 Rev A Configure Wireless Settings Section Field Description Security for Enterprise Networks - WPA-Enterprise Modes This option features WPA used in coordination with a RADIUS server for client authentication. (This should only be used when a RADIUS server is connected to the device.) Sel...
Page 87 - MAC Filter; tab to open the Wireless MAC Filter page.; Wireless MAC Filter Page Description
4025083 Rev A 87 Configure Wireless Settings Select the MAC Filter tab to open the Wireless MAC Filter page. Wireless MAC Filter Page Description Use the descriptions and instructions in the following table to configure the MAC address filtering for the wireless network for your residential gateway....
Page 88 - Wireless > Advanced Settings; Advanced Settings
88 4025083 Rev A Configure Wireless Settings Section Field Description Access Restriction Access Restriction Allows you to permit or block computers from accessing the wireless network. The choice that you make here affects the addresses listed on this page. Choose one of the following options: Bl...
Page 89 - RTS Threshold; Wireless Advanced Settings Page Description
4025083 Rev A 89 Configure Wireless Settings RTS Threshold Wireless Advanced Settings Page Description Use the descriptions and instructions in the following table to configure the advanced wireless settings for your residential gateway. After you make your selections, click Save Settings to apply...
Page 91 - Wireless > WDS Settings
4025083 Rev A 91 Configure Wireless Settings Beacon Interval The Beacon Interval value indicates the frequency interval of the beacon. A beacon is a packet broadcast by the device to synchronize the wireless network. (Default: 100 msec, Range: 20-1000) DTIM Interval The Delivery Traffic Indication M...
Page 92 - WDS Settings; tab to open the Wireless WDS Settings page. Use this page; Wireless WDS Settings Page Description
92 4025083 Rev A Configure Wireless Settings Select the WDS Settings tab to open the Wireless WDS Settings page. Use this page to configure the WDS settings. Wireless WDS Settings Page Description Use the descriptions and instructions in the following table to configure the wireless distribution sys...
Page 93 - Configure Applications and Gaming; Overview; Port Filtering; tab to open the Applications & Gaming Port Filtering page.; Applications and Gaming Port Filtering Page Description; checkbox to enable port forwarding for the relevant application.
4025083 Rev A 93 Configure Applications and Gaming Configure Applications and Gaming Overview Most well-known Internet applications are supported by Application Layer Gateways (ALGs). ALGs automatically adjust the gateway firewall to allow data to pass without making any custom settings. We recommen...
Page 94 - Applications & Gaming > Port Range Forwarding; Port Range Forwarding; tab to open the Applications &
94 4025083 Rev A Configure Applications and Gaming Section Field Description Port Filtering Start Port: This is the beginning of the port range. Enter the beginning of the range of port numbers (external ports) used by the server or Internet application. Check with the software documentation of the ...
Page 95 - Applications and Gaming Port Range Forward Page Description
4025083 Rev A 95 Configure Applications and Gaming Note: Port Range Forwarding continually exposes the selected ports to the public Internet. This means that the gateway’s firewall is no longer active on these ports. The device with the forwarding IP address can be exposed to hacker attacks while th...
Page 96 - Applications & Gaming > Port Range Triggering; Port Range Triggering; tab to open the Applications & Gaming Port Range; Applications and Gaming Port Range Triggering Page Description
96 4025083 Rev A Configure Applications and Gaming Section Field Description Enable Check this box to enable port forwarding for the specified ports and IP addresses. Applications & Gaming > Port Range Triggering Port range triggering is a way to dynamically forward ports to a LAN PC that nee...
Page 98 - DMZ; tab to open the Applications & Gaming DMZ page.; Applications and Gaming DMZ Page Description
98 4025083 Rev A Configure Applications and Gaming The DMZ allows a device to be directly accessible to Internet traffic, such as a web (HTTP) server, an FTP server, an SMTP (e-mail) server, and a domain name system (DNS) server. Select the DMZ tab to open the Applications & Gaming DMZ page. App...
Page 101 - Q. How Do I Renew the IP Address on My PC?
4025083 Rev A 101 Having Difficulty? 5 Select both Obtain an IP address automatically and Obtain DNS server address automatically in the Internet Protocol (TCP/IP) Properties window, and then click OK . 6 Click Yes to restart your computer when the Local Network window opens. The computer restarts. ...
Page 103 - Troubleshooting MoCA Issues; I don't understand the front panel status indicators; See
4025083 Rev A 103 Having Difficulty? Q. After my residential gateway is connected, how do I access the Internet? A. Your local service provider becomes your Internet Service Provider (ISP). They offer a wide range of services including e-mail, chat, news, and information services. Your service provi...
Page 104 - The residential gateway does not register a cable connection
104 4025083 Rev A Having Difficulty? The residential gateway does not register a cable connection The modem works with a standard 75-ohm RF coaxial cable. If you are using a different cable, your residential gateway will not function properly. Contact your cable service provider to determine wheth...
Page 105 - Tips for Improved Performance; Check and Correct; ON; Verify that the; ONLINE; LED status indicator on the front panel of your
4025083 Rev A 105 Tips for Improved Performance Tips for Improved Performance Check and Correct If your residential gateway does not perform as expected, the following tips may help. If you need further assistance, contact your service provider. Verify that the plug to your residential gateway AC ...
Page 106 - Front Panel LED Status Indicator Functions
106 4025083 Rev A Front Panel LED Status Indicator Functions Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration (AC Power applied) The following chart illustrates the sequence of steps and the corresponding appearance of the residential gateway front panel LED...
Page 108 - Special Conditions
108 4025083 Rev A Front Panel LED Status Indicator Functions 9 MoCA On - When a MoCA-enabled device is detected and the MoCA is operational Blinks - When data is being transferred over the MoCA connection Off - When the MoCA is disabled by the user Special Conditions The following chart descri...
Page 109 - Notices; Trademarks; . DOCSIS is a registered trademark of Cable; Disclaimer
4025083 Rev A 109 Notices Notices Trademarks Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks . DOCSIS is a registered trademark of Cable Televi...
Page 110 - For Information; If You Have Questions
110 4025083 Rev A For Information For Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer.
