Cisco 4.7 - Manual

System resources Your computer's processor and memory capabilities and available resources also affect video quality. Jabber Video will test your computer's resources and classify them as one of the following: • Excellent — system resources are capable of sending high-quality video. • Good — system ...

Making a call Procedure Step 1 In the search field, start typing the name of the person or endpoint you want to call. Step 2 Select the desired entry from the search results using the mouse or arrow keys. Step 3 Either: • Click • Double-click the name • Press Enter The video window will now appear o...

C H A P T E R 3 Using the info bar An info bar with information and buttons will appear when you are in a call. The information is: • The duration of the conference. • The address of the recipient of the call; either one person or the device hosting the conference. • An icon indicating whether the c...

Procedure Step 1 Move the mouse inside the video window. Step 2 Click the FECC button in the upper right corner. It may take a few seconds for the button to become enabled after the conference has started. The below control will now appear inside the video window whenthe mouse is moved. Step 3 Click...

How to use keypad on the video info bar brings up the keypad. You can then enter a number, # or * using the mouse or keyboard. Sending DTMF may fail if the microphone is muted. Note Using the keypad during conferences The keypad may also be used for changing the layout of your video window and far-e...

C H A P T E R 4 Managing your favorites The Favorites list contains people and endpoints whose video addresses you have stored for quick retrieval and reuse. Favorites , the History , and passwords are stored per user and per Jabber Video account. Note • Adding a favorite, page 15 • Deleting a favor...

Deleting a favorite Procedure Step 1 Click Favorites . Step 2 Select the entry you want to delete using the mouse or the arrow keys to make the link Edit favorite appear. Step 3 Click Edit favorite . Step 4 Click Delete favorite . Cisco Jabber Video for TelePresence 4.7 User Guide for Windows 16 Man...

C H A P T E R 5 Use call history • Deleting call history, page 17 Deleting call history To clear the history: Procedure Step 1 Click History . Step 2 Click the link Clear history in the lower right corner. Cisco Jabber Video for TelePresence 4.7 User Guide for Windows 17

C H A P T E R 6 Presence status • Reading status messages, page 19 • Setting your status, page 19 Reading status messages Each endpoint's presence status is reflected in your search results and favorites. Description Text Icon This is an online Jabber Video user. Online This is a connected endpoint....

C H A P T E R 7 Switching and joining calls During a call you can have up to four calls on hold and switch between them, or join them in a conference. If you make a new call while talking, the current call will be put on hold. A panel to the right shows the callson hold. The same happens if you acce...

Procedure Step 1 Move the mouse over the Calls on hold indicator on the left hand side of the video window. The Calls on hold panel opens. Step 2 Click Join all . End call on hold To end a call: Procedure Step 1 Make the call active by clicking on it. Step 2 Click . Cisco Jabber Video for TelePresen...

C H A P T E R 8 Pinning and closing Jabber Video • Keeping Jabber Video on top, page 23 • Closing and reopening the control window, page 23 • Signing out, page 23 • Exiting Jabber Video, page 24 Keeping Jabber Video on top The Pin button in the top right corner of your Jabber Video windows will keep...

Procedure Step 1 Click the status button in the Jabber Video control window. Step 2 Select Sign out . Step 3 If your username and password are already filled in, click the Clear sign-in link to empty the fields for the next user. Exiting Jabber Video To exit the Jabber Video application completely: ...

C H A P T E R 9 Settings From the Menu dropdown button in the Jabber Video control window you can bring up the Settings dialog box. Click OK when you are done to store changes to settings. • Sign-in, page 25 • Bandwidth, page 25 • Audio, page 26 • Video, page 26 • Notifications, page 27 Sign-in The ...

Audio Microphone The drop-down menu contains all microphones detected by Jabber Video. A common scenario is that bothyour camera and your PC have built-in microphones. To test audio in: Procedure Step 1 Talk into your microphone to test whether the volume is within the recommended range. Step 2 Make...

Procedure Step 1 Click the menu to change cameras. Step 2 Adjust the camera or your seating position so that your face is within the markers on the live preview.If you do not see a live camera preview: • Verify that a camera is properly connected to the computer. • Make sure the privacy shutter is o...

C H A P T E R 10 Requirements • PC requirements, page 29 • Multimedia device requirements, page 30 PC requirements • Windows XP SP2 or later • Windows Vista SP1 or later • Windows 7 • Windows 8 Operating System 2 GHz Intel Core 2 Duo or equivalent. Processor • Windows XP: 512 MB RAM or more. • Windo...

Note • On computers with limited processing power and/or memory, Jabber Video will use a lot of systemresources, and reduced performance can be expected. • On Windows 8, only the classic Desktop user interface is supported. • Cisco Jabber Video for TelePresence 4.7 will be the last release to suppor...

C H A P T E R 11 Troubleshooting • Audio issues, page 31 • Video issues, page 32 • Further troubleshooting, page 32 Audio issues You cannot hear others If you cannot hear the other participant(s), make sure your loudspeakers or headphones are connected. Thencheck all volume controls: • Your headphon...

Video issues No video from your camera If you cannot see any video in self view, make sure the camera is properly connected, and that no otherapplications are currently using the camera. Further troubleshooting If all local devices are turned on and working and audio and/or video issues remain, the ...