Cisco 12 series - Manual

Chapter 40 Cisco IP Phones Phone Button Templates 40-12 Cisco CallManager System Guide OL-7135-01 Make sure that all phones have at least one line that is assigned to each phone.Normally, this assignment specifies button 1. Phones can have additional linesthat are assigned, depending on the Cisco IP...

Chapter 40 Cisco IP Phones Phone Button Templates 40-16 Cisco CallManager System Guide OL-7135-01 Guidelines for Customizing Phone Button Templates Use the following guidelines when you are creating custom phone buttontemplates: • Make sure that phone users receive a quick reference card or getting ...

40-19 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Softkey Templates Softkey Templates Use softkey templates to manage softkeys that are associated with applicationssuch as Cisco IPMA or call-processing features such as Cisco Call Back on theCisco IP Phones. The administrator...

Chapter 40 Cisco IP Phones Softkey Templates 40-20 Cisco CallManager System Guide OL-7135-01 • Standard IPMA Manager • Standard IPMA Shared Mode Manager Note The default process does not assign a softkey template to the Cisco IP Phone. Theadministrator must assign standard or nonstandard softkey tem...

40-21 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Softkey Templates Tip To refresh the softkeys for an application in the nonstandard softkey template,choose the standard softkey template that is already associated with thenonstandard softkey template. For example, if the ad...

40-23 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Softkey Template Operation Figure 40-1 Sample Softkey Layout Softkey Template Operation For applications such as Cisco IPMA to support softkeys, ensure softkeys andsoftkey sets are configured in the database for each device t...

Chapter 40 Cisco IP Phones Methods for Adding Phones 40-24 Cisco CallManager System Guide OL-7135-01 You can mix application and call-processing softkeys in any softkey template. Astatic softkey template associates with a device in the database. When a deviceregisters with Cisco CallManager, the sta...

40-25 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Directory Numbers if you want to assign a specific directory number to a phone or if you plan toimplement authentication or encryption, as described in Cisco CallManagerSecurity Guide 4.1. Tip Cisco CallManager automatically ...

Chapter 40 Cisco IP Phones Directory Numbers 40-26 Cisco CallManager System Guide OL-7135-01 For configuration information, see “Adding a Directory Number” in the Cisco CallManager Administration Guide. Shared Line Appearance You can set up one or more lines with a shared line appearance. ACisco Cal...

Chapter 40 Cisco IP Phones Directory Numbers 40-30 Cisco CallManager System Guide OL-7135-01 Managing Directory Numbers Directory numbers associate with devices such as phones, route points, CTI ports,and H.323 clients. Administrators manage directory numbers from the DirectoryNumber Configuration a...

40-31 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Directory Numbers Note This check box only applies to the actual directory number and partition. It doesnot apply to the other device settings such as voice-messaging profile, callforwarding options, or MLPP. If any of these ...

Chapter 40 Cisco IP Phones Directory Numbers 40-32 Cisco CallManager System Guide OL-7135-01 Direct Transfer and Join Behavior The following information describes Direct Transfer and Join behavior: • Direct Transfer joins two established calls (call is in hold or in connectedstate) into one call and...

40-33 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Phone Features The previous implementation remains unchanged: user B can press the Transfersoftkey twice to complete the transfer. Phone Features Cisco CallManager enables you to configure the following phone features onCisco...

Chapter 40 Cisco IP Phones Phone Association 40-40 Cisco CallManager System Guide OL-7135-01 digits, the AbbrDial softkey displays, and the user can access any speed-dial entryby entering the appropriate index. For information about configuring speed dials,see “Configuring Speed-Dial Buttons” in the...

Chapter 40 Cisco IP Phones Phone Administration Tips 40-44 Cisco CallManager System Guide OL-7135-01 Note The list in the Find and List Phones window does not include analogphones and fax machines that are connected to gateways (such as aCisco VG200). This list shows only phones that are configured ...

40-45 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Phone Administration Tips Directories Button The Cisco IP Phone models 7970, 7960, and 7940 can display a directory ofemployee names and phone numbers. Although you access this directory from thedirectories button on the IP p...

Chapter 40 Cisco IP Phones Phone Administration Tips 40-46 Cisco CallManager System Guide OL-7135-01 The default specifies 10 phones per second. If a primary Cisco CallManager wereto fail, the phones will fail over to the secondary Cisco CallManager. The failoverprocess happens as fast as possible, ...

40-47 Cisco CallManager System Guide OL-7135-01 Chapter 40 Cisco IP Phones Phone Failover and Fallback Phone Failover and Fallback This section describes how phones fail over and fail back if theCisco CallManager to which they are registered becomes unreachable. Thissection also covers conditions th...

Chapter 40 Cisco IP Phones Phone Configuration Checklist 40-48 Cisco CallManager System Guide OL-7135-01 Phone Configuration Checklist Table 40-6 provides steps to manually configure a phone in Cisco CallManager Administration. If you are using auto-registration, Cisco CallManager adds thephone and ...

Chapter 40 Cisco IP Phones Where to Find More Information 40-50 Cisco CallManager System Guide OL-7135-01 Where to Find More Information Related Topics • Voice Mail Connectivity to Cisco CallManager, page 26-1 • Call Pickup, page 31-1 • Enabling Auto-Registration , Cisco CallManager Administration G...