Canon VK-64- User Manual

6 Deleting the Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Registering Camera Server . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Storing the Camera Server (by Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Editing the Cam...

Contents 8 Displaying the Live Events Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200Overview of Alert Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200Searching Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Contents 9 When You Have the Released Version . . . . . . . . . . . . . . . . . . . . . . . . . . . .232When You Do Not Have the Released Version 1.3 . . . . . . . . . . . . . . . . . . .232 Procedure for Restoring Previous Version . . . . . . . . . . . . . .233 Required Media and Data . . . . . . ....

10 About Documents VK-64/VK-16 comes with three manuals including this document. Setting Manual Read this manual when setting the Storage Server. Viewer Manual Read this manual when using the VK Viewer functions. Administrator’s Manual (this document - pdf file) This manual is intended for the Syste...

Chapter Overview 14 This chapter provides preliminary information you should know before using the VK-64/VK-16 and explains the operating environment and basic concept you need to understand todesign your system. ● Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to s...

The following explains the flow from setting up the VK-64/VK-16 to starting the operation. The first step is to set up your Camera Servers. Referto your Camera Server manuals for connection details. Preparation Flow 16 Install the Storage Server and Viewer 2 The Storage Server and Viewer can be inst...

Preparation Flow 1 System Over view 17 Monitor live video and playback recorded events in the Viewer application. From the Viewer you can customize theV i e w i n g A r e a a n d s a v eLayouts. Configure Recording Settings 3 Create and save Viewer Layouts 4 Register Camera Servers and StorageServer...

System Operation Overview 18 ● VK-64/VK-16 is a software to view and record video images distributed from theVB150/VB101 or a network camera VB-C300/VB-C300/VB-C50FSi/VB-C50Fi/VB-C10/VB-C10R (hereafter referred to as “ camera server ”). VK-64/VK-16 supports up to 64 camera servers via an IP network ...

Communication Mechanism of VK-64/VK-16 20 The following explains the communication mechanism of the VK-64/VK-16, using a typicalsystem configuration. Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IPnetwork such as a LAN. Since VK-64/VK-16 ma...

Communication Mechanism of VK-64/VK-16 1 System Over view 21 ■ Application Types and Functions Application Function Storage Server Stores recorded information for later retrieval. Viewer Lets users view recorded information, monitor live videoand acknowledge/search events. Lets Administratorsconfigu...

Operating Environment 22 Supported Camera Servers The table below lists the Camera Servers that are supported by VK-64/VK-16. This information is correct as of January 2007. For the latest information, pleaserefer to our WebView Product web page:canon.com/webview Firmware Upgrade The latest informat...

Operating Environment 1 System Over view 23 System Environment This information is correct as of January 2007. For the latest information, pleaserefer to our WebView Product web page: canon.com/webview Viewer Storage Server Minimum CPU Pentium 4 2.2GHz or greater Windows 2000 Server (with SP4)Window...

Notes on Operating Environment 24 Note on Windows XP SP2 If your Storage Server is not installed on the same PC as your Viewer, you will need tochange your Windows firewall settings for the Storage Server on the PC with Windows XP SP2. * The following setting is not required if you are installing th...

Notes on Operating Environment 25 1 System Over view Note on Windows Server 2003 The default security level of Windows Server 2003 Standard Edition (SP1) and WindowsServer 2003 R2 Standard Edition for the Internet or intranet sites in Internet Explorer is“High”. As a result, windows such as the sett...

System Design Concept 26 System Configuration ● When Viewing and Recording with one PC Load on PC may increase depending on the number of camera servers and recordingschedule. Consider your system configuration according to “Server Sizing Concept” ( ➝ P. 29). ● When Viewing and Recording with one St...

System Design Concept 28 When using multiple Storage Servers If multiple Storage Servers are being used, you should decide which one is the MasterStorage Server. A typical multiple Storage Server arrangement could be. Viewer Master Storage Server Storage Server #2 Storage Server #3 Play Video to Vie...

System Design Concept 29 1 System Over view Server Sizing Concept Determine your server configuration (components and the number of units) depending on1) required hard disk capacity and 2) video data quantity per second. 1) Required hard disk capacity: Consider the required hard disk capacity depend...

System Design Concept 30 ● Determining Hard Disk Capacity Determine the hard disk capacity as follows. Determine the required number of Camera Servers and video resolution. Determine the quality of each Camera Server.Higher quality causes larger data per frame. Determine the frame rate for recording...

System Design Concept 32 Sensor Event Recording and Motion Detection RecordingConcept ● Notes on Sensor Event Recording and Motion Detection Recording When an event such as sensor input or motion detection occurs, it will be stored in theStorage Server as an operation record. As the number of stored...

System Design Concept 33 1 System Over view Storage Server Performance <Case 1> Camera Servers: 24 VB-C50iResolution: High (640 x 480)Quality: 50Frame Rate: 10 fps [Recording] Example of Storage Server PC specificationsCPU: Pentium 4 3GHzMemory: 1GBH D D : P l e a s e r e f e r t o “ D i s k S...

System Design Concept 34 ● Notes on Storage Server Deployment It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of deployment. Using the Storage Server with a Web Server You cannot use the Storage Server on a PC where Web server softwar...

System Design Concept 35 1 System Over view Use the following example for reference when selecting the PC where the Viewer shouldbe installed. Use the Windows XP Professional SP2 for the operating system. 1) CPU: Pentium4 3.0GHz, memory: 1GB, graphics board: Quadro FX540 When using the VB-C50i with ...

Chapter Overview 38 This chapter explains how to install VK-64/VK-16. When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 will becreated on the desktop. Setting up the Camera Servers 1 Install the Storage Server and Viewer 2 Before beginning installation, read Chapter 1 an...

Installation Procedures 39 Starting up the Installer I n s e r t t h e N e t w o r k V i d e o R e c o r d e rinstallation disc into your CD drive. The Welcome screen appears. Click Next to continue. If the installer does not automatically load,o p e n t h e C D d i r e c t o r y i n E x p l o r e r...

41 Installation Procedures 2 Installation Upgrading from Version 1.0, 1.1, and 1.2 If you upgrade the Viewer from an older version, all the settings are taken over to the newversion and video data recorded with older version can be played back with Version 1.3. Itis important to verify your settings...

42 Installation Procedures ● Stop other applications You must stop other applications including anti-virus program before starting installation.

45 3 Stora g e S erver Configuration Ref erence Storage Server Configuration Dialog Start-Up Method Screen Configuration The Storage Server Configuration dialog has the following four tabs. Settings Tab Events Tab Event Notification Tab User Management Tab To configure the Storage Server, you must l...

Storage Server Configuration Dialog 46 ● Settings Tab The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server Name Proxy Server Recording options Enter a name for your Storage Server. Click the title bar icon and select About Storage Server Configuration or righ...

Stora g e S erver Configuration Ref erence Storage Server Configuration Dialog 47 3 ● Events Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. The Storage Server Configuration dialog, Events tab allows you to configure: E-mails are sent according to the pri...

Storage Server Configuration Dialog 48 ● Event Notification Tab T h e S t o r a g e S e r v e r C o n f i g u r a t i o n d i a l o g , E v e n t N o t i f i c a t i o n t a b a l l o w s y o u t o configure. E-mails are sent according to the priorities set in the Events tab. Example event notificat...

Storage Server Configuration Dialog 49 3 Stora g e S erver Configuration Ref erence ● User Management Tab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. User Management tab allows you to configure the following privileges: Administrator ...

Setting the Settings Tab 50 The Storage Server Configuration dialog, Settings tab allows you to configure. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server Displaying Settings Tab Double-click the Storage Server Co...

Stora g e S erver Configuration Ref erence Setting the Settings Tab 51 3 ● Enter the Storage Server Proxy Address If the Storage Server needs to accessCamera Servers outside the LAN, youmay need to configure proxy settings. * See “When using a proxy server” ( ➝ P. 11). In the Storage Server Proxy f ...

Setting the Settings Tab 52 ● Select Disk Drive Settings Drive - Select the disk drive to configure, from the drop-downmenu. Maximum disk space used - Check the box and enter a valuein Megabytes (MB) or Gigabytes(GB), for example, “50”. This establishes the maximumd i s k s p a c e u s e d f o r a l...

55 3 Stora g e S erver Configuration Ref erence Setting the Settings Tab ● Start or Stop the Storage Server Program Click Stop Storage Server to stop the Storage Server. Click Start Storage Server to start the Storage Server. ● Change the Logon Settings I f y o u n e e d t o l o g o n t o t h eS t o...

56 Setting the Settings Tab Message ● When you have changed items affecting recording settings: When you click Apply or End , the following message will appear. “Item affecting recording setting has been changed.To see how setting is affected, use Recording Setting Summary Display in the RecordingSc...

57 3 Stora g e S erver Configuration Ref erence Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account sothat you may be able to configure network drive settings, perform the following stepsbefore c onfiguring the logon settings. Select Control ...

58 Disk Space Management <Important> Disk Space Management Level The Storage Server monitors the remaining disk space and takes a measure according tothe current level. 1) Low Disk Space Warning Level 2) Threshold Level 3) Limit Level Administrator can set the Low disk space warning level 1) u...

61 3 Stora g e S erver Configuration Ref erence Disk Space Management <Important> Limit Level Calculation Method The Limit Level occurs when the Storage Server satisfies the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value : Maximum disk space us...

62 Setting the Events Tab The Storage Server Configuration dialog, Events tab allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent according tothe priorities set in the Events tab. How to Display the Events Tab Double-click the Stora...

63 3 Stora g e S erver Configuration Ref erence Setting the Events Tab How to Set the Events Tab ● Set the Event Priority Select the priority for the event from the Priority drop-down menu. Åú ÉJÉXÉ^ÉÄÉgÉäÉKÅ[ÇÕÅAäOïîÉvÉçÉOÉâÉÄÇ©ÇÁèäíËÇÃñ Ω ófl Ç  V K - 6 4 / V K - 16Ç…ìnÇ ∑ Ç±Ç ∆ Ç ≈ ÅAò^âÊÇ  äJé...

64 Setting the Event Notification Tab T h e S t o r a g e S e r v e r C o n f i g u r a t i o n d i a l o g , E v e n t N o t i f i c a t i o n t a b a l l o w s y o u t o configure. Configure the e-mail notification settings according to the priorities set in the Events tab. How to Display the Even...

66 Setting the User Management Tab The Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog opens and the Se...

67 3 Stora g e S erver Configuration Ref erence Setting the User Management Tab How to Set the User Management Tab ● Add a User Click Add on the User Management tab. The Add User dialog appears. Enter the user’s User Name (up to 20 characters, including alphanumeric letters and underscore “_”). Ente...

68 Setting the User Management Tab Delete a User Click to select a user to delete in the User List. Click Remove . The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required w h e n s t a r t i n g t h i s t o o l i f u s e r authentication is required when...

Chapter 4 Registering Camera Server and Setting Recording Schedule

Launching the VK Viewer and Displaying the Configuration and Preferences Screen 71 4 Registering Camera Ser ver and S etting Recor ding Schedule localhost Connects to Storage Serverand starts the Viewer. Selectthis option to use the localPC where Viewer is installeda s t h e M a s t e r S t o r a g ...

Launching the VK Viewer and Displaying the Configuration and Preferences Screen 72 Launching by Connecting to the Localhost If you want to use the local PC where Viewer is installed as the Master Storage Server,select localhost to start the Viewer. S e l e c t l o c a l h o s t f r o m t h e drop-do...

Launching the VK Viewer and Displaying the Configuration and Preferences Screen 73 4 Registering Camera Ser ver and S etting Recor ding Schedule Specify the IP address of Storage Server to connect Viewer If you installed the Viewer and Storage Server on separate PC, specify an IP address ofStorage S...

Launching the VK Viewer and Displaying the Configuration and Preferences Screen 75 4 Registering Camera Ser ver and S etting Recor ding Schedule Accessing the Configuration and Preferences screen To open the Configuration and Preferences screen. ● In the Menu Bar, select View ➝ Configuration T h e m...

76 Storage and Camera Server Summary windows Use the Storage and Camera Server Summary screen to create a location and zone, add the Storage Server, and add the Camera Server. Displaying the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Configuration and Preferences ...

77 4 Registering Camera Ser ver and S etting Recor ding Schedule Storage and Camera Server Summary windows Click and drag divider line to the right toreveal full values. Storage Servers and Locations/Zones options The following options are available via the Storage Servers tab. Add Storage Server - ...

78 Location and Zone Create a location and zone before registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an officebuilding, shop or school. Zones are a part of Locations, that is, a zone could be assignedto each floor in the office building and s...

80 Location and Zone ● Step 1: Click Add Location on the Locations/Zones tab I n t h e C a m e r a S u m m a r y w i n d o w , select the Locations/Zones tab if it is not already selected. Click Add Location to bring up the Add Location dialog. Enter the name of the newlocation (up to 20 characters)...

81 4 Registering Camera Ser ver and S etting Recor ding Schedule Location and Zone Editing a Location or Zone Double-click a location or zone.The Edit Location or Edit Zone dialog opens. Enter connection settings and click OK . 2 1 Deleting a Location or Zone Click a location or zone in the list to ...

Displaying the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Camera Server Summary window. Adding the Storage Server I n t h e S t o r a g e a n d C a m e r a S e r v e r Summary , select the Storage Servers tab. Click Add Storage Server to bring up the A...

83 4 Registering Camera Ser ver and S etting Recor ding Schedule Adding the Storage Server Editing the Storage Server In the Storage and Camera Server Summary , select the Storage Servers tab. A list of Storage Servers already added are displayed. Double-click the Storage Server inthe list. A l t e ...

84 Adding the Storage Server Deleting the Storage Server In the Storage and Camera Server Summary , select the Storage Servers tab. A list of Storage Servers already added is displayed. Click a Storage Server in the list to highlight it and select Delete from the Edit menu. Alternatively, click a St...

85 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, andadding the Storage Server), you can register the Camera Server. You must register the desired Camera Server on the Storage...

87 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server ● Adding the Camera Server I n t h e S e a r c h R e s u l t s dialog, click a Camera Serverin the search results list toselect it. Click Add Camera Server... . T h e A d d C a m e r a S e r v e r dialog appea...

88 Registering Camera Server ● Connecting to Camera Enter the Host Name or IP addressin Host Name or IP , then enter the port number for the Camera Serverin Port . The Host Name or IP must be 255 c h a r a c t e r s o r l e s s ( e a c h l a b e l ,separated by a period, must be 63characters or less...

89 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server ● Selecting the Storage Server Select a Storage Server from the drop-down menu which lists pre-configured Storage Servers ande n t e r t h e H o s t N a m e o r I Paddress in Host Name or IP and Port number in...

90 Registering Camera Server ● Assign a location and zone If multiple Cam tabs are shown to the right of the screen, select a tab forthe Camera Server to edit settings. Change the name of the CameraServer in the Camera Name field as required. In the Location field, select a location for the Camera S...

91 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server ● Update or Set the Viewer Thumbnails In the Preview area, click Update to c a p t u r e a n i m a g e u s e d f o r t h ethumbnail of the Viewer screen. To change the camera angle or zoommagnification using t...

92 Registering Camera Server ● Select the drive to save video data. In the Drive menu, select a hard disk drive on the Storage Server. ● Closing the Add Camera Server Dialog Click OK to close the Add Camera Server dialog. If you invoked the Add Camera Server dialog from the Search Results screen, yo...

93 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server ● Save Settings To save Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any changes you have made. ● Returning to the Vi...

94 Registering Camera Server Click Edit Camera Server . T h e E d i t C a m e r a S e r v e r dialog appears. This dialogi s i d e n t i c a l t o t h e A d d Camera Server dialog (you c a n a l s o d o u b l e - c l i c k a nentry to bring up the dialog). ● Change the Camera Server’s Settings Chang...

95 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server ● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summar...

96 Registering Camera Server Deleting the Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected ( Storage Servers or Locations/Zones ). ● Deleting the Camera Server...

97 4 Registering Camera Ser ver and S etting Recor ding Schedule Registering Camera Server ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made.

After you have registered the Camera Server, you can set the recording schedules. You can start recording using a recording schedule by specifying “when” and “what” torecord. “When” - Select from the following: Specified day of the week (Normal Schedule) Specific day (Special Day Schedule) “What” - ...

99 4 Registering Camera Ser ver and S etting Recor ding Schedule Recording Schedule Two types of recording schedules are available: Normal Schedule and Special DaySchedule. For both types of schedules, you must set the recording schedule for each Camera Serverin the Recording Schedules screen. ● Dis...

103 4 Registering Camera Ser ver and S etting Recor ding Schedule Configuring a Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule. When the Recording Schedules window is first opened, the first Storage Server in the list i...

104 Configuring a Normal Schedule Creating a Normal Schedule ● Display the Recording Schedule screen In the Menu Bar, select View ➝ Configuration . The Configuration and Preferences screen appears. Click the Recording Schedules tab to display the Recording Schedules screen. Click the Normal Schedule...

106 Configuring a Normal Schedule ● Set the recording period Click the hours or minutes fields tos e l e c t , t h e n c l i c k t h e u p / d o w narrows or directly enter a value tochange time. ● Select a day of the week to record video In the Repeat on area, check the d a y s y o u w i s h t o r ...

107 4 Registering Camera Ser ver and S etting Recor ding Schedule Configuring a Normal Schedule ● Configuring Motion Detection Recording Settings C l i c k t h e O n m o t i o n d e t e c t i o n b o x i f y o u w a n t r e c o r d i n g a c t i v a t e d w h e nmotion is detected during thistime pe...

108 Configuring a Normal Schedule ● Set the Preset Camera Angle and Backlight Compensation In the Preview field a live preview isg i v e n o f t h e s e l e c t e d c a m e r a v i e wwhen connected. Select a Preset camera position fromt h e d r o p - d o w n m e n u o f a v a i l a b l ecamera angl...

Configuring a Normal Schedule 110 ● Set Additional Options To use the exposure, white balance,a n d / o r f o c u s s e t t i n g s o n t h e Camera Control Panel , check the corresponding check box. Select a resolution for recording from the drop-down list. You can select from Low , Medium , High o...

111 4 Registering Camera Ser ver and S etting Recor ding Schedule Configuring a Normal Schedule ● Set External Device Output Click External Outputs Setting to c ontrol any external devices that may be connected to yourCamera Server. Click Setup... to change the details of external outputs. If you do...

112 Configuring a Normal Schedule ● Save Schedules To save the Normal Schedule, click Save Schedule at the bottom right-hand corner of the Normal Schedule window. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select Viewer Screen from the View ...

Changing the Camera Server Settings 113 4 Registering Camera Ser ver and S etting Recor ding Schedule The Top page of the Camera Server is displayed after Internet Explorer launches (VB-C50i). Click Setting Page to display the Settings Page to change the Camera Server settings.

114 Changing the Camera Server Settings Items related to recording schedule setting are as follows. Refer to the Camera Servermanual for details. ● User Name and Password Set the user name and password for the Camera Server. You cannot set them with the VK-64/VK-16. ● Motion detection recording If t...

115 4 Registering Camera Ser ver and S etting Recor ding Schedule Changing the Camera Server Settings ● Preset Presets must be set on the Camera Server in advance. You cannot set them with theVK-64/VK-16. If the recording settings using a preset are used on the Camera Server, the preset position wil...

116 Batch-Setting Schedules You can set multiple schedules at once. ● Create Multiple Camera Schedules You can also click and drag an area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording s c h e d u l e s f o r m u l t i p...

117 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting Continuous Recording You can set Continuous recording with the frame rate of 0.1 frames per second to 30frames per second when creating a Normal Schedule or Special Day Schedule. Specify the number of still images to record ev...

118 Setting Motion Detection Recording Configuring Motion Detection Recording Settings The Motion Detection recording starts recording video when a motion has been detected. Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Setting...

120 Setting Motion Detection Recording ● Step 2: Set the active region for recording I n t h e A c t i v e R e g i o n f i e l d , a d j u s t t h e r e g i o n where motion detection is triggered. By default,the Active Region is the full area. You cannot use pan, tilt, and zoom operations in this w...

121 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting Motion Detection Recording The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region . Motion detection status is shown by the Detection Indicator during operation....

122 Setting Motion Detection Recording ● Set the Sensitivity Sensitivity is the degree of change detected as motion. Select Low-Med or Med-High . The a v a i l a b l e s e n s i t i v i t y s e t t i n g s r a n g efrom 1 to 256. Y o u c a n s p e c i f y 1 t h r o u g h 1 2 8 a sSensitivity by clic...

123 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting Motion Detection Recording ● Step 5: Set frame rate and pre and post event recording duration Max. Frame Rate - select a maximum frame rate for recorded video from thed r o p - d o w n m e n u . C h o o s e f r o m 0 . 1frames...

124 Setting Motion Detection Recording Click OK to save the new settings and close the dialog. Click Cancel to discard the new settings. R e f e r t o t h e C h a p t e r 6 f o r o p t i m i z i n g t h e M o t i o n D e t e c t i o noperation. Tip If the before event and after event fields are set ...

125 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting Sensor Event Recording Configuring Sensor Event Recording Settings The Sensor Event recording starts recording video when a sensor input has occurred. Configure the Sensor Event recording settings in the Sensor Event Settings ...

126 Editing Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A numberof tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor. ● Step 1: Ne...

127 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting Sensor Event Recording ● Step 2: Enable recording and set an event priority Check Record on this sensor t o e n a b l e r e c o r d i n g w h e n asensor is triggered. In the Priority field, select the p r i o r i t y f o r t ...

128 Setting Sensor Event Recording ● Step 4: Set the Night Mode (VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi) Select the Night Mode from the drop- d o w n m e n u . Y o u c a n s e l e c t f r o m Disabled , Enabled , or Not specified . ● Step 5: Set Additional Options (VB-C300) To use the ex...

130 Setting Sensor Event Recording If Setup... is clicked, click the drop-down menu for the targetexternal device and set External Outputs to On or Not specified o n t h e C o n t r o l E x t e r n a l Devices dialog. 3 ● Step 7: Set the External Outputs C l i c k E x t e r n a l O u t p u t s S e t...

131 4 Registering Camera Ser ver and S etting Recor ding Schedule ● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings,and if the events occur simultaneously, the recording with the higher priority is perf...

132 Setting the Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially. In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function. To set the Preset Tour function. Setting Presets ● Add a Preset Check the Preset ...

133 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting the Preset Tour Check the settings and click OK . This returns to the Preset Tour Settings dialog. ● Test the Preset Tour Check the Preset Tour box and click Settings... . The Preset Tour Settings dialog is displayed. Click St...

134 Setting the Preset Tour ● Change the Preset Order Check the Preset Tour box and click Settings... . The Preset Tour Settings dialog is displayed. Select a preset to change the order from the list, and click Move Up or Move Down . ● Delete a Preset Check the Preset Tour box and click Settings... ...

136 Setting a Special Day Schedule About Special Day Recording The Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with the Special Day Schedules are disabled. In the Configuration and Pre...

137 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting a Special Day Schedule Enter a name in the Schedule Name area, for example “Company Holidays”. Click OK . The schedule type is added and thedialog closes. T h e n e w n a m e w i l l a p p e a r i n t h e Schedule Type list. 3...

138 Setting a Special Day Schedule ● Delete a Schedule Type In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. Click Delete . The schedule type is deleted. 2 1 ● Edit a Schedule Type In the Special Day Schedule window, click a schedule type in the Sched...

139 4 Registering Camera Ser ver and S etting Recor ding Schedule Setting a Special Day Schedule Adding and Deleting a Day The Select Date calendar allows you to select a day that can be used for the schedule type. To add a day: ● Add a Day In the Special Day Schedule window, click a schedule type i...

140 Setting a Special Day Schedule ● Delete a Day In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays” and then in the Days list click one of the days associated with the schedule type. Click Delete below the Days list. The day is delet...

142 Displaying the Recording Setting Summary Display the summary information of the set recording schedule. Click Display Record Setup Summary to display the Record Setup Summary dialog . The Record Setup Summary dialog shows the following information for the time period where the highest load is ex...

Chapter Overview 146 This chapter outlines how to use and configure the Viewer. ● Setting the Viewer Explains how to configure settings that are specific to the Viewer. ● Arranging and Saving Layouts Explains how to arrange layouts and set layout sequences. ● Video Window Operation Explains how to c...

148 Record Now button( ➝ P. 196) A manual recordingwith duration of oneminute is initiated. Capture Still Frame button ( ➝ P. 196) C l i c k t o k e e p t h ecurrent image on aVideo Window. Viewer Operation Flow Location selector ( ➝ P. 177) D r o p - d o w n m e n u i n d i c a t i n glocations ava...

150 Starting the Viewer Launching Procedure Before you launch the Viewer, make sure your monitor resolution is set to a minimum of1024 x 768 pixels. ● Start the Viewer Double-click the VK Viewer desktop icon. localhost Connects to Storage Servera n d s t a r t s t h e V i e w e r .Select this option...

151 5 Vie w erRef erence Starting the Viewer Connect to the localhost If you want to use the local PC where Viewer is installed as the Master Storage Server,select localhost to start the Viewer. S e l e c t l o c a l h o s t f r o m t h e drop-down menu. Click Connect . E n t e r y o u r U s e r N a...

153 5 Vie w erRef erence Starting the Viewer Use Viewer only without connecting to Storag e Ser ver(Viewer Only Mode) You can use the Viewer only without connecting to a Storage Server. When StorageServer is not used, some functions are not available. ● Use Viewer only S e l e c t N o t u s e S t o ...

154 Starting the Viewer Viewer Start-up Window When you start the VK-64/VK-16 for the first time when no Layouts have been configured,you will notice that the Viewing Area is blank as shown below. Previously-configuredcameras on the network will appear as thumbnail images in the Camera Selection Are...

Starting the Viewer 155 5 Vie w erRef erence Viewer Start-up Option You can set the start-up option of the Viewer to omit the display of Start-up screen ( ➝ P. 71, P. 150) and login screen to enter a user name and password ( ➝ P. 72, P. 151). You can place a shortcut icon on the Desktop for your con...

156 Setting the Viewer About the Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master StorageServer. This window consists of: Video Viewing Settings - Select the...

158 Setting the Viewer Viewer Settings window - Use larg e captions for VideoWindows Tick Use large captions for Video Windows to enable easier-to-read Video Window captionsin the Viewer. Standard caption in Video Window. Large caption in Video Window. Viewer Settings window - Identify the Master St...

159 5 Vie w erRef erence Setting the Viewer Viewer Settings window - Audio Transmission Settings The camera which is sending orreceiving audio to a Viewer cannoti n t e r a c t w i t h o t h e r A d m i n o r N CViewers. Audio transmission andr e c e p t i o n c a n b e t e r m i n a t e dautomatica...

160 Setting the Viewer Viewer Settings window - Edit Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event. To set ...

161 5 Vie w erRef erence Setting the Viewer Saving Viewer Settings Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select View > Viewing Screen...

162 Arranging and Saving Layouts ■ Managing Video Layouts About the Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found inthe top-left corner of the Viewing Area, next to the Layoutbutton. You can...

● Create a new folder... In the Organize Layouts & Layout Sequences dialog, click on a shared or personal folder and then click Create Folder... . The Folder Name dialog appears. Enter a name up to 50 charactersand click OK . The new folder will appear in the O r g a n i z e L a y o u t s & ...

165 5 Vie w erRef erence Arranging and Saving Layouts ● Move or Copy a layout or layout Sequence to another folder... In the Organize Layouts & Layou t Sequences dialog, click an item to highlight it, then click Move to Folder... . The Select destination folder dialog opens showing a list of cre...

166 ● Step 2: Create a name for the layout or layout sequence Change “ Untitled ” or an existing layout name to save the item with a new name. Click a location in the list. Click to select the folder to save the layout and click OK . The item is saved to that folder. Alternatively, click Create Fold...

167 5 Vie w erRef erence Arranging and Saving Layouts Arranging Layout Sequences You can set up an automated sequence of shared and personal layouts to display in theViewing Area at set intervals. F r o m t h e L a y o u t m e n u , s e l e c t N e w L a y o u t S e q u e n c e . . . . T h e A d d L...

169 5 Vie w erRef erence Arranging and Saving Layouts ■ Working with Layout Grids You can customize your layouts by applying one of the following grids: None - You can arrange Video Windows freely. Alignment Grid - creates a grid of dots i n t h e V i e w i n g A r e a . Y o u c a n r e - s i z eVid...

170 Arranging and Saving Layouts ● Drag, drop and re-size a Video Window In the Camera Selection Area, click athumbnail image and drag its selectionboundary onto the Viewing Area grid. Theboundary will re-size. Release the mouse button. The selectionwill become a Video Window, and “snap”into alignme...

171 5 Vie w erRef erence Arranging and Saving Layouts ● Working with Small, Medium and Large Grids When you select Small Grid , Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays “cells” for Video Windows. These are boundariesindicating a uniform size which is used ...

174 Arranging and Saving Layouts Working with the Custom Grid The Custom Grid feature allows you to set a custom-size for displaying Video Windows. ● Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels. In the Horizontal or ...

175 5 Vie w erRef erence Arranging and Saving Layouts ■ Hiding and Showing Task Areas The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen , the result is a large area in the Viewer for di...

176 Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area andhow to adjust camera angles. ■ Selecting Cameras for Viewing About the Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You canselec...

177 5 Vie w erRef erence Basic Video Window Functions ● Step 2: Select a Zone from the menu or thumbnail folder region Click the Zone drop-down menu or on the down arrow. A list of pre-configured zones appears. Click a zone in the list. O n c e a Z o n e i s s e l e c t e d f r o m t h e d r o p - d...

178 A n e r r o r m e s s a g e w i l l a p p e a r i n t h e V i d e oWindow if there is a connection problem. Note Basic Video Window Functions ■ Basic Video Window Functions Creating, scaling and moving Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or ...

179 5 Vie w erRef erence Basic Video Window Functions ● Re-size a Video Window Click a Video Window to highlight it. Anarrow icon will appear in the lower rightcorner. Click the arrow icon and dragoutwards. You can also click on the othercorners and drag to re-size the window. R e l e a s e t h e m ...

180 Basic Video Window Functions ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windowsfor monitoring. Your Viewing Screen could look like this.

181 5 Vie w erRef erence Arranging Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area( ➝ P. 170). Selecting Multiple Video Windows You can select multiple video windows easily. You can also move, cut, or copy selectedmultiple windows simultaneously. ●...

182 Arranging Video Windows Live Events Log list Double-click an event to view it in thecorresponding Video Window. The Live Events Log opens automatically when you launch the Viewer, if leftopen in a previous session. Recorded Click to view recorded footage in thecorresponding Video Window. ■ Video...

184 Arranging Video Windows ■ Adjust Pan, Tilt and Zoom This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset ● Using the Camera Directly from within the Video Window Enable the controls by double-clicking on a live Video Window. A...

185 5 Vie w erRef erence Arranging Video Windows If you have camera control, you can only drag the window byclicking and holding the title bar.When you have control, the camera can be controlled either byclicking or moving the mouse while holding the left buttondown. The latter method provides finer...

186 Arranging Video Windows ● Exposure Control Items (when the Exposure Mode is Auto) ● Exposure Control Items (when the Exposure Mode is Manual) ● White Balance Control Items Set the Exposure Mode to Manual (VB-C300 only). Auto : Automatically adjusts the exposure. Set the Exposure Mode to Auto ( V...

187 5 Vie w erRef erence Arranging Video Windows ● Selecting a Preset Camera Angle If preset camera angles have been set up and stored aspresets, they will be available from the Preset drop-down menu of the Camera Control panel or a sub-menu. Thefollowing explains how to select a preset from a sub-m...

188 Arranging Video Windows ■ Other Video Window Functions Change the size of a Video Window Apart from manually clicking on the corner and dragging out the Video Window to a newsize, you can also select a set size from the Video Window menu. To change the display size of a Video Window via the menu...

189 5 Vie w erRef erence Arranging Video Windows Enabling Backlight Compensation Backlight compensation is a camera feature used to compensate for camera views withstrong backlighting, i.e., viewing a dark image against a strong backlight. It can be enabledfrom the Video Window menu. It is not to be...

190 It is recommended to install the Viewer and/or NC Viewer inadvance.The camera server which is sending or receiving audio cannotinteract with other Viewer or Admin Viewers.S h a d e C o r r e c t i o n c a n n o t b e a p p l i e d t o m u l t i p l e V i d e oWindows.Shade correction is performe...

191 5 Vie w erRef erence Arranging Video Windows About Shade Correction Shade Correction compensates darker regions of images and makes them lighter. Correction only applies to thedisplayed Video Window in theViewer. Shade Correction Off Shade Correction High Darker regions are most affected by Shad...

192 Using the Timeline and Viewing Events This chapter shows you how to use the Timeline for live and recorded viewing as well asview and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras isshown in the Timeline Area ( ➝ P. 148) at th...

193 5 Vie w erRef erence Using the Timeline and Viewing Events Monitoring Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. ThePlayhead (shown below) will be in a “live” position. The “live” position represents thep r e s e n t t i m e...

194 Using the Timeline and Viewing Events Using the Timeline to examine, play and extract video You can view recorded video by moving the playhead control in the Timeline or entering atimecode and jumping to it. Methods include: ● Use the Playback Controls You can control to play, rewind, fast forwa...

195 5 Vie w erRef erence Using the Timeline and Viewing Events ● Jump to time entered Select a Video Window and click Jump to Time . The Jump to Time dialog opens. Select a day and/or time. Click OK . The Playhead and Timeline will move to thet i m e s e l e c t e d . I f n o V i d e o W i n d o w s...

196 Using the Timeline and Viewing Events Initiating a manual recording with duration of one minute A manual recording with duration of one minute can be initiated at the maximum framerate. The manual recording is displayed on the Timeline and Live Events Log as Manual Rec . username ). This is hand...

197 5 Vie w erRef erence ● Click event to select it When you click an event toselect it, the associatedVideo Window will displaythe event(s). Using the Timeline and Viewing Events Daylight Savings Indicator The Storage Server will adjust for Daylight Savings if configured in Date and Time property o...

198 Using the Timeline and Viewing Events Extracting video to save to another location A portion of video can be saved to another location if required. Files are automaticallysaved as QuickTime .mov format and can be viewed in a QuickTime player or any otherplayer that supports .mov files. A maximum...

199 5 Vie w erRef erence Using the Timeline and Viewing Events ■ Viewing and Searching Events About Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. The Live Events L...

200 Using the Timeline and Viewing Events Displaying the Live Events Log List To display the Live Events Log List: ● Selecting Live Events from View Menu From the VK-64/VK-16 menu bar, select View and Live Events . Live Events Log list opens. Once selected, the menu item will be ticked next time you...

201 5 Vie w erRef erence Using the Timeline and Viewing Events Searching Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Search On the Timeline, click Event Search . The Event Search di...

202 Using the Timeline and Viewing Events Selecting Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location andZone on the network, a date range when the event may have occurred and a time period. To initiate a search: ● Step 1: Select a date a...

203 5 Vie w erRef erence Using the Timeline and Viewing Events ● Step 7: Click Search When you have entered the day and time range, click Search to initiate the event search. Events that are found will be listed in the window below. If necessary, stop a search at anytime by clicking Stop Search . ● ...

Chapter Overview 206 This chapter explains points to notice concerning the Storage Server when you operatingand maintaining the network camera system, as well as guidelines for operating thesystem. ● Health Check for Storage Server Explains VK event display messages and required counteractions. ● Op...

Health Check for Storage Server 207 6 Operation and M ana g ement VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specifiedcounteraction. The text within { } in each message depends on the situation. Indicates the freespace on the di...

Operation Guideline for Recording and Viewing 208 The following explains the automatic frame rate adjustment function for viewing andrecording. This function checks the load of the PC on which the Storage Server and the Viewer arerunning and adjusts the frame rate for video recording and live viewin...

Operation Guideline for Recording and Viewing 209 6 Operation and M ana g ement Recording Frame Rate Adjustment ● Reduce recording frame rate when disk is under high load in theStorage Server Configuration dialog ( ➝ P. 51) * This option is enabled by default (recommended). When the network recordin...

Operation Guideline for Sensor Event Recording 210 Proper Operation of Sensor Event Recording (Optimizationof Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame ratemay be reduced or recording may be interrupted. If you have 10 or m...

Optimization of Motion Detection Recording (Index) 211 6 Operation and M ana g ement The Motion Detection recording is not suited to applications where high levels of reliabilityare required. Therefore, it is recommended to use continuous recording for monitoring orother purposes if consistently hig...

215 7 Bac kup S c h eme Purpose of Backup Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets videodata, event data, and configuration files. Backup for Archive Stores video data and event data on other media for a...

Preparation for Backup 216 About Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK-16. Basically, you should use the DDS-4 type device if a single backup copies severalGigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of dat...

217 7 Bac kup S c h eme Files to Make a Backup Storing Location of Recorded Data and Event data Video data being recorded is saved in a temporary file (refer to “About Temporary File”below), and the file is settled and saved as video data when its size reaches 1 GB (bydefault) to the storage drive. ...

Files to Make a Backup 218 ● Event data Save video in : \WebView-NVR\eventfiles The following file types are backed up: File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt Camera ID Recording start date_time ● Configuration files The configuration files for the Storage Server and Viewer are s...

219 7 Bac kup S c h eme Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 217 for the file names and storage location. Event data...

221 7 Bac kup S c h eme Backup Procedure for Video Data and Event Data Back Up Video Data and Event Data. Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame xFrame rate x Number of Camera Servers x Recording ...

222 Restore Procedure Restoring Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 formaintenance or recovery from a failure. Check that the PC hardware environment has been restored to the former state.Be sure to use the same folder...

Restore Procedure 223 7 Bac kup S c h eme Restoring Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup forarchive. Check that the drive configuration of the PC to which the files are restored is thesame as the PC from which the files w...

Restore Procedure 224 ● Notes on Restoring Data from Backup for Data Archiving Restoring the configuration file also restores the old recording setting information. After restoration, the PC may start recording video according to the old recording schedule. Ifyou do not want to record video, delete ...

225 7 Bac kup S c h eme Examples Configuration 1: Backup for Data Protection 1 Premise 5 VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolutionis 320x240, the size for one image data is 15 KB. The Maximum file size/duration option in the...

Examples 226 Hardware requirement 12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required. If the storage period of video data on the Storage Server is 30 days, and the requiredarchive period is 180 days, an archive backup for 1-week data can be saved on 100-GBtape with an...

Overview of This Chapter 230 This chapter describes upgrading and reinstalling of VK-64/VK-16 as well as how torestore previous versions of these software components. It also describes how to updatethe Camera Firmware.

232 Reinstalling VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When You Have the Released Version Uninstall v1.3. Obtains the v1.3 upgrade program (free program). Available from: canon.com/webview Back up the following folders that are in the Storage Servers of v1.1 a...

233 8 System Maintenance Procedure for Restoring Previous Version Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for theprevious version. Remove Canon Network Video Recorder VK Series v1.3 from Add or Remove Programs in Control Panel . Delete ...

234 Updating Camera Firmware The information concerning firmware can be obtained for free on the following Canon Website: canon.com/webview Procedure for Updating Camera Firmware (VB-C50 series) To update firmware: Obtain the latest firmware including the firmware update tool as well as backup andre...

When a recording trouble occurs when playing back recorded vide data (e.g., data is notfound), you can guess the cause by checking the Event Logs of the VK-64/VK-16 andStorage Server Log (re_log) . 237 9 Tr oub leshooting Troubleshooting for Recording Event Connection to<Camera Server’s IPaddress...

238 VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK-64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear...

241 9 Tr oub leshooting VK Troubleshooting Viewer operation seems to slow down. Situation Viewer operation slows down. Solution The performance of a Viewer depends largely on CPU specifications andgraphics specifications of the PC on which the Viewer is installed. WhenViewer operation slows down, tr...

242 VK Troubleshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings. Solution In the Cam...

243 9 Tr oub leshooting The Configuration and Preferences screen takes a long time to open. Situation W h e n y o u s w i t c h f r o m t h e V i e w i n g S c r e e n t o t h e C o n f i g u r a t i o n a n d Preferences screen, a message “Please wait...” appears and remains on screen for a while. ...

244 Messages Cause Eventnotification List of Messages Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operationof VK-64/VK-16 are shown below. Storage Server Configuration Error Messages The address of the recipientcontains an invalid...

List of Messages 257 9 Tr oub leshooting OrganizeLayouts &LayoutSequencesdialog Sensor EventSettings dialog Sensor Settingsdialog Viewer Settingswindow It cannot be overwritten because itis used in the layout sequence. The folder cannot be created.‘Folder name’ already exists. The layout name ca...

262 List of Messages Access Engine Log A list of messages shown in the Storage Server log file “nvr_ae_log_<N>.txt” (<N> is either0 or 1) is shown below. These messages are generated by the access engine (Win32service) that runs as part of a Storage Server. VK-64/VK-16 Viewer Logs A list...

263 9 Tr oub leshooting List of Messages Log Storage Destination The Storage Server logs are stored in the following folder in the PC where the StorageServer is installed. <System drive>:\ D o c u m e n t s a n d S e t t i n g s \ A l l U s e r s \ A p p l i c a t i o n D a t a \ C a n o n \We...

265 9 Tr oub leshooting List of Messages 421 450 451 502 550 <domain> Service not available, closingtransmission channel Requested mail action not taken:mailbox unavailable Requested action aborted: local error inprocessing Command not implemented Requested action not taken: mailboxunavailable...

List of Messages 266 400 401 403 500 502 503 504 Bad Request Unauthorized Forbidden Internal Server Error Bad Gateway Service Unavailable Gateway Time-out When more than 4 Storage Servers areconnected when a Sony camera is used.This is recorded when the operationmode of the camera server is mpeg4. T...

267 9 Tr oub leshooting List of Messages 12002 12005 12007 12017 12029 12030 12031 The request has timed out. The URL is invalid. The server name could not be resolved. The operation was canceled, usuallybecause the handle on which therequest was operating was closedbefore the operation completed. T...

268 Event type Displayed Messages List of Messages Starting or stopping the recording engine User logon Sensor Motion detection Starting or stopping recording Starting or stopping the recording settings Manual recording and custom trigger Disk space warning Starting or stopping deleting due to lowdi...

Control of the Camera Server 272 The following figure shows the order of priority for Camera Server control. When a recording position is specified in VK-64/VK-16, you cannot operate the CameraServer in the Viewer for PC/Viewer for Java/NC Viewer. Application Panorama Creation Tool WebView Admin Vie...

About Hard Disk 273 10 Appendix Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kindof consumables. It is said that the average lifetime of a RAID system composed of SCSIhard disks is three years. However, this lifetime is considered t...

About Hard Disk 274 ● Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far aspossible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 1...

275 10 Appendix Backup of VB Settings Overview To backup or restore the setting values of the network camera, use “VB-C50i SeriesSetting Values Backup/Restore Tool” (hereafter referred to as “Tool”). Specify one networkcamera, and backup or restore the setting values through interactive operations. ...

276 Backup of VB Settings ● Notes <Backup Tool/Restore Tool> Before using the Tool, close any other applications. Use the Tool in a secure network environment such as an intranet. Transmit or receive files via FTP (HTTP proxy is not supported). <Restore Tool> You can restore backup files...

Index 277 10 Appendix A Add Camera Server...............................87 Add Camera Server dialog ........................87 Add Camera Server dialog ....................87Add Schedule Item dialog ...................105 Additional Options ...................................110Backlight Compensatio...