Canon VK-64- Manual

6 Storage Server Configuration Dialog . . . . . . . . . . . . . . . . . . . .51 How to Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Screen Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Se...

7 Add Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Display Storage and Camera Server Summary Windows . . . . . . . . . . . . . .88Add Storage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88Edit Storage Server . ...

9 Contents Use Timeline and View Events . . . . . . . . . . . . . . . . . . . . . . . .204 Timeline Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204Monitor Live Video in relation to the Timeline . . . . . . . . . . . . . . . . . . . . . . .205Use th...

10 Contents Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240 Configuration 1: Backup for Data Protection 1 . . . . . . . . . . . . . . . . . . . . . .240Configuration 2: Backup for Data Protection 2 . . . . . . . . . . . . . . . . . . . . . .240Configurat...

11 About Manuals VK-64/VK-16 comes with three manuals including this document. Setup Guide A manual that introduces this software. Be sure to read this manual when using the software for the first time. Viewer Operation Guide A simplified manual for the VK Viewer. Be sure to read the Administrator’s...

Chapter Overview 14 This chapter provides preliminary information you should know before using the VK-64/VK-16 and explains the operating environment and basic concept you need to understand todesign your system. ● Preparation Flow Explains the flow from setting up the VK-64/VK-16 to starting the op...

The following explains the flow from setting up the VK-64/VK-16 to starting the operation. The first step is to set up your Camera Servers. Referto your Camera Server manuals for connection indetail. Preparation Flow 16 Install Storage Server and Viewer 2 The Storage Server and Viewer can be install...

Preparation Flow 1 System Over view 17 M o n i t o r i n g l i v e v i d e o a n dplaying back recorded eventscan be done by the Viewer application. And also you cancustomize the Viewing Areaand save Layouts. Configure Recording Settings 3 Create and save Viewer Layout 4 Register Camera Servers and ...

System Operation Overview 18 ● Network Video Recorder VK-64 Network Video Recorder VK-64 (hereafter referred to as “ VK-64 ”) can register and use up to a maximum of 64 Camera Servers. ● Network Video Recorder VK-16 Network Video Recorder VK-16 (hereafter referred to as “ VK-16 ”) has the same basic...

Communication Mechanism of VK-64/VK-16 20 The following explains the communication mechanism of the VK-64/VK-16, with using atypical system configuration. Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IPnetwork such as a LAN. Since VK-64/VK-...

1 System Over view Communication Mechanism of VK-64/VK-16 21 ■ Application Types and Functions Application Function Storage Server Save logs information of such as video, audio, andevents. Viewer User can view recorded information, monitor live-videoand check and search events from recording server....

22 Operating Environment Supported Camera Servers The table below shows the Camera Servers supported by VK-64/VK-16. This information is as of September 2008. For the latest information, please accessto Canon Web site. Firmware Upgrade The latest firmware information can be found on Canon Web site. ...

1 System Over view Operating Environment 23 System Environment This information is as of September 2008. For the latest information, please accessto Canon Web site. Viewer Storage Server Minimum Configuration CPU Pentium 4 2.2GHz or faster (Pentium4 3.4GHz or higher when using MPEG-4) Windows XP Pro...

24 Notes on Operating Environment Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your vieweris installed to another PC, it is necessary to change your Windows firewall settings for Windows XP SP2 or SP3. * The following setting is not required if you install th...

26 Notes on Operating Environment Windows Vista When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate, pay attention tothe following restrictions: ● Upgrade your PC Please note that before upgrading your PC to Windows Vista, you need to upgrade thissoftware to v2.0, if the version is ...

27 1 System Over view Notes on Operating Environment ● Storage location of recorded video On Windows Vista, snap shots and video files cannot be saved into the Windows folder orthe Program Files folder on the system drive. ● Shadow backup You cannot use shadow backup of Windows Vista. So, if once yo...

28 System Design Concept System Configuration Example ● When Viewing and Recording with one PC Load on PC may increase depending on the number of camera servers and recordingschedule. Consider your system configuration referring to “Server Sizing Concept” ( ➝ P. 31). ● When Viewing and Recording wit...

29 1 System Over view System Design Concept ● When using multiple Storage Servers and Viewers One or more Storage Servers can be used on the same network and Viewer applicationscan be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server ( ➝ P. 30) needs ...

30 System Design Concept When using multiple Storage Servers If multiple Storage Servers are being used, you should specify the Master Storage Server.A typical multiple Storage Server arrangement is shown below. Viewer Master Storage Server Storage Server #2 Storage Server #3 Play back Video to View...

31 1 System Over view System Design Concept Server Sizing Concept Determine your server configuration (components and the number of units) depending on1) required hard disk capacity and 2) video data volume per second. 1) Required hard disk capacity: Consider the required hard disk capacity based on...

32 System Design Concept ● Determining Required Hard Disk Capacity Determine the required hard disk capacity as follows. Determine the required number of Camera Servers and required video data size. Select the Image Quality of each Camera Server.The video quality improves in proportion to the set va...

35 1 System Over view System Design Concept Sensor Event Recording and Motion Detection RecordingConcept ● Notes on Sensor Event Recording and Motion Detection Recording When an event, such as sensor input or motion detection, occurs, video data will bestored in the Storage Server as an operation re...

36 System Design Concept Storage Server Performance <Case 1: in JPEG> Camera Servers: 24 units of VB-C60Resolution: High (640 x 480)Quality: 3Frame Rate: 10 fps [Recording] Example of Storage Server PC specificationsCPU: Pentium 4 3GHzMemory: 1GBH D D : P l e a s e r e f e r t o “ D i s k S p ...

37 1 System Over view System Design Concept ● Notes on Storage Server Operation It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of operation. Using the Storage Server with a Web Server As Storage Server, you cannot use a PC where Web ...

38 System Design Concept 2) CPU: Pentium4 3.6GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3:Total frame rate: JPEG image---Max. 260 fpsMPEG-4 video---Max. 210 fps 3) CPU: Pentium4 3.8GHz, memory: 1GB, graphics board: Quadro FX1700 When u...

39 VK-Lite VK-Lite is bundled with the VB-C60. This is a simplified version of the Network VideoRecorder VK-64/VK-16. The differences in functionality between the VK-64/VK-16 and VK-Lite product versions are summarized below. ● Functional Limitations in VK-Lite • The maximum number of cameras that c...

Chapter Overview 44 This chapter explains how to install VK-64/VK-16. Firstly set up Camera Server. For connection in detail, refer to the manual for CameraServer . When you install VK-64/VK-16, icons for two applications composing VK-64/VK-16 iscreated on the desktop. Setting up the Camera Servers ...

Installation Procedures 45 Start up the Installer To start installing VK-64/VK-16, insert theinstallation CD-ROM into the CD drive, andthen the Welcome screen appears. Click Next to continue. I f t h e i n s t a l l e r d o e s n o t a u t o m a t i c a l l yl a u n c h , o p e n t h e C D - R O M d...

48 Installation Procedures ● Stop other applications You should stop other applications including anti-virus program before starting installation. Select All Programs, Accessories, and Command Prompt fromthe Start menu to display the command prompt. If you press theEnter key following the command sh...

Chapter Overview 50 The Storage Server can record videos and events (sensor input and motion detection) datafrom multiple camera servers. This chapter explains how to set the installed Storage Server to use the storage server. Use the Storage Server Configuration dialog to set the Storage Server. I ...

51 3 Stora g e Ser ver Configuration Ref erence Storage Server Configuration Dialog How to Start-Up Double-click the Storage Server Configuration desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 >Storag...

Storage Server Configuration Dialog 52 Screen Configuration The Storage Server Configuration dialog has the following four tabs. Settings Tab Events Tab Event Notification Tab User Management Tab ● Settings Tab In the Storage Server Configuration dialog, Settings tab allows you to configure these it...

Stora g e Ser ver Configuration Ref erence Storage Server Configuration Dialog 53 3 ● Events Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. In the Storage Server Configuration dialog, Events tab allows you to configure the priority for types of the event...

Storage Server Configuration Dialog 54 ● Event Notification Tab In the Storage Server Configuration dialog, Event Notification tab allows you to configure the setting of the e-mail sent to the user when the event occurs. E-mails are sent according to the priorities set in the Events tab. Example eve...

Storage Server Configuration Dialog 55 3 Stora g e Ser ver Configuration Ref erence ● User Management Tab In the Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. User Management tab allows you to configure the following privileges: Administrat...

Set the Settings Tab 56 In the Storage Server Configuration dialog, Settings tab allows you to configure the items below. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server How to Display the Settings Tab Double-clic...

Stora g e Ser ver Configuration Ref erence Setting the Settings Tab 57 3 ● Enter the Storage Server Proxy Address If the Storage Server needs to accessCamera Servers via proxy server, youmay need to configure proxy settings. * See “When using a proxy server” ( ➝ P. 12). In the Storage Server Proxy f...

Setting the Settings Tab 58 ● Select Disk Drive Settings Drive - Select the disk drive to configure, from the drop-downmenu. Maximum disk space used - Check the box and enter a valuein Megabytes (MB) or Gigabytes(GB), for example, “50”. This establishes the maximumd i s k s p a c e u s e d f o r a l...

61 3 Stora g e Ser ver Configuration Ref erence Setting the Settings Tab ● Start or Stop the Storage Server Program Click Stop Storage Server to stop the Storage Server. Click Start Storage Server to start the Storage Server. ● Change the Logon Settings I f y o u n e e d t o l o g o n t o t h eS t o...

62 Setting the Settings Tab Message ● When you have changed items affecting recording settings: When you click Apply or End , the following message will appear. “Item affecting recording setting has been changed.To see how setting is affected, use Recording Setting Summary Display in the RecordingSc...

63 3 Stora g e Ser ver Configuration Ref erence Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account sothat you may be able to configure network drive settings, perform the following stepsbefore c onfiguring the logon settings. Click Control P...

64 Disk Space Management <Important> Disk Space Management Level The Storage Server monitors the remaining disk space to check the current disk spacemanegement level and takes a measure according to the current level. 1) Low Disk Space Warning Level 2) Threshold Level 3) Limit Level Administra...

67 3 Stora g e Ser ver Configuration Ref erence Disk Space Management <Important> Limit Level Calculation Method The Limit Level occurs when the Storage Server fulfills the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value : Maximum disk space use...

68 Set Events Tab Events tab in the Storage Server Configuration dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on thepriorities set in the Events tab. How to Display the Events Tab Double-click the Storage Server ...

69 3 Stora g e Ser ver Configuration Ref erence Setting the Events Tab How to Set the Events Tab ● Set the Priority for the Event Select the priority for the event from drop-down menu for each setting item. Item Setting Recording engine started 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Remot...

70 Set the Event Notification Tab Event Notification tab in the Storage Server Configuration dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the Events tab. How to Display the Event Notification Tab Double-click the Storage Server Configurati...

71 3 Stora g e Ser ver Configuration Ref erence Setting the Event Notification Tab Enter the host name or IP addressof the SMTP server in SMTP Server and port number in Port . I f y o u w a n t o u s e “ P O P - b e f o r e -S M T P ” f o r u s e r a u t h e n t i c a t i o n ,check the Use POP-befo...

72 Set User Management Tab User Management tab in the Storage Server Configuration dialog allows you to set up users and their privileges. How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog appears and the Settin...

73 3 Stora g e Ser ver Configuration Ref erence Set the User Management Tab How to Set the User Management Tab ● Add a User Click Add on the User Management tab. The Add User dialog appears. Enter the user’s User Name (up to 20 characters, including alphanumeric letters and underscore “_”). Enter th...

74 Setting the User Management Tab Delete a User Click to select a user in the User List to delete it. Click Remove . The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required w h e n s t a r t i n g t h i s t o o l i f u s e r authentication is required w...

Chapter 4 Register Camera Server and Set Recording Schedule COP Y

Launch VK Viewer and Display the Configuration and Preferences Screen 78 Launch by Connecting to the Localhost If you want to use the local PC for viewer as well as Master Storage Server, connect torecording server on local PC to start the Viewer. S e l e c t l o c a l h o s t f r o m t h e drop-dow...

Launch VK Viewer and Display the Configuration and Preferences Screen 79 4 Register Camera Ser ver and Set Recor ding Schedule Launch Storage Server by Specifying the IP address If you installed the Viewer and Storage Server on separate PC, specify an IP address ofStorage Server and connect Viewer t...

Launch VK Viewer and Display the Configuration and Preferences Screen 81 4 Register Camera Ser ver and Set Recor ding Schedule Access to the Configuration and Preferences screen To open the Configuration and Preferences screen, the following operation should be performed. ● In the Menu Bar, select V...

82 Storage and Camera Server Summary windows Use the Storage and Camera Server Summary screen to create a location and zone, to add the Storage Server, and to add the Camera Server. Display the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Configuration and Preferenc...

83 4 Register Camera Ser ver and Set Recor ding Schedule Storage and Camera Server Summary windows Click and drag divider line to the right toshow full items. Storage Servers and Locations/Zones options The following options are available via the Storage Servers tab. Add Storage Server - Allows you ...

84 Location and Zone Create a location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an officebuilding, shop or school. Zones are a part of Locations, that is, a zone could be assignedto each floor in the offic...

86 Location and Zone ● Step 1: Click Add Location on the Locations/Zones tab I n t h e C a m e r a S u m m a r y w i n d o w , select the Locations/Zones tab if it is not selected yet. Click Add Location to bring up the Add Location dialog. Enter the new location name(up to 20 characters), thenclick...

87 4 Register Camera Ser ver and Set Recor ding Schedule Location and Zone Edit a Location and Zone Double-click a location or zone.The Edit Location or Edit Zone dialog appears. Change the settings and click OK . 2 1 Delete a Location and Zone Click a location or zone in the list to highlight it an...

Display Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Camera Server Summary window. Add Storage Server I n t h e S t o r a g e a n d C a m e r a S e r v e r Summary , select the Storage Servers tab. Click Add Storage Server to bring up the Add Storage Ser...

89 4 Register Camera Ser ver and Set Recor ding Schedule Add Storage Server Edit Storage Server In the Storage and Camera Server Summary , select the Storage Servers tab. A list of Storage Servers which have already been added is displayed. Double-click the Storage Server inthe list. A l t e r n a t...

90 Add Storage Server Delete Storage Server In the Storage and Camera Server Summary , select the Storage Servers tab. A list of Storage Servers which have already been added is displayed. Click a Storage Server in the list to highlight it and select Delete from the Edit menu. Alternatively, click a...

91 4 Register Camera Ser ver and Set Recor ding Schedule Register Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, andadding the Storage Server), you should register the Camera Server. You should register the desired Camera Server on the Storage Serve...

93 4 Register Camera Ser ver and Set Recor ding Schedule Register Camera Server ● Add the Camera Server I n t h e S e a r c h R e s u l t s dialog, click a Camera Serverin the search results list toselect it. Click Add Camera Server . T h e A d d C a m e r a S e r v e r dialog appears. Alternatively...

94 Register Camera Server ● Connect to Camera Enter the Host Name or IP addressin Host Name or IP , then enter the port number for the Camera Serverin Port . The Host Name or IP should be 255 characters or less (each label,separated by a period, must be 63characters or less), the IP addressm u s t b...

95 4 Register Camera Ser ver and Set Recor ding Schedule Register Camera Server ● Select a Storage Server Select a Storage Server from the drop-down menu which lists pre-configured Storage Servers ande n t e r t h e H o s t N a m e o r I Paddress in Host Name or IP and Port number in Port . T h e H ...

96 Register Camera Server ● Assign a location and zone If multiple Cam tabs are shown to the right of the screen, select a tab forthe Camera Server to edit settings. Change the name of the CameraServer in the Camera Name field as required. 2 1 Enter the Camera Name in up to 15 characters. Changing t...

In the Location field, select a location for the Camera Server from the drop-down menu. In the Zone field, select a zone for the Camera Server from the drop-down menu. If necessary, click Add to add another Location or Zone. T h e A d d L o c a t i o n o r A d d Z o n e dialog opens. Enter the Locat...

Move the mouse cursor around the image. Arrowswill appear and you can click and drag the cursor inthat direction. The preview will change accordingly.When you move the mouse cursor to the center oft h e i m a g e , a z o o m i n o r z o o m o u t c o n t r o l w i l lappear. Hold down the mouse on “...

99 4 Register Camera Ser ver and Set Recor ding Schedule Register Camera Server ● Save Settings To save Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any changes you have made. ● Return to the Viewer Screen If...

100 Register Camera Server Click Edit Camera Server . T h e E d i t C a m e r a S e r v e r dialog appears. This dialogi s i d e n t i c a l t o t h e A d d Camera Server dialog (you can also open the dialog bydouble-clicking the menu). ● Change the Camera Server’s Settings Change the Camera Server ...

101 4 Register Camera Ser ver and Set Recor ding Schedule Register Camera Server ● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. ...

102 Register Camera Server Delete Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected ( Storage Servers or Locations/Zones ). ● Delete a Camera Server In the Came...

103 4 Register Camera Ser ver and Set Recor ding Schedule Register Camera Server ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made. COP Y

After you have registered the Camera Server, you can set recording schedules. You can record videos by specifying “when” and “what” to record with recording schedulefunction. “When” - Select from the following: Specified day of the week (Normal Schedule) Specific day (Special Day Schedule) “What” - ...

105 4 Register Camera Ser ver and Set Recor ding Schedule Recording Schedule Two types of recording schedules are available: Normal Schedule and Special DaySchedule. For both types of schedules, you must set the recording schedule for each Camera Serverin the Recording Schedules screen. ● Display th...

109 4 Register Camera Ser ver and Set Recor ding Schedule Set Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule. When the Recording Schedules window first appears, the first Storage Server in the list is shown with its ass...

110 Set Normal Schedule Create Normal Schedule ● Display the Recording Schedule screen In the Menu Bar, select View ➝ Configuration . The Configuration and Preferences screen appears. Click the Recording Schedules tab to display the Recording Schedules screen. Click the Normal Schedule tab to displa...

112 Set Normal Schedule ● Set the recording period Click the hours or minutes fields tos e l e c t , t h e n c l i c k t h e u p / d o w narrows or directly enter a value tochange time. ● Select a day of the week to record video In the Repeat on area, check the d a y s y o u w i s h t o r e p e a t ...

113 4 Register Camera Ser ver and Set Recor ding Schedule Set Normal Schedule ● Configure Motion Detection Recording and Sensor Recording Settings C h e c k t h e O n m o t i o n d e t e c t i o n b o x i f y o u w a n t r e c o r d i n g a c t i v a t e d w h e nmotion is detected during thistime p...

114 Set Normal Schedule Audio recording is available on camera servers that supportaudio transmission function (VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50FSi). On camera servers that do not support thefunction, the Audio recording checkbox is disabled. Audio recording is enabled when video recording...

The actual image size in relation to the specified resolution sizeis as follows. Tip JPEG Small JPEG Medium JPEG Large MPEG-4 Not specified 160 x 120 320 x 240 640 x 240 (VB150 only)640 x 480 the size specified in the setting page (VB-C60 only) the size that has been specified in the setting pageat ...

118 Set Normal Schedule ● Save Schedules To save the Normal Schedule, click Save Schedule at the bottom right-hand corner of the Normal Schedule window. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select Viewer Screen from the View menu bar. ...

Change Camera Server Settings 119 4 Register Camera Ser ver and Set Recor ding Schedule Click Set-up in the Add/Edit Schedule Item dialog, and then Camera Server's top pageappears after Internet Explorer launches (VB-C60). Click Setting Page to display the Setting Page to change Camera Server settin...

120 Change Camera Server Settings Items related to recording schedule setting are as follows. Refer to the Camera Server'smanual for details. ● User Name and Password Set the user name and password for the Camera Server. You cannot set them with VK-64/VK-16. ● Motion detection recording If the Camer...

121 4 Register Camera Ser ver and Set Recor ding Schedule Change Camera Server Settings ● Preset Presets should be set on the Camera Server in advance. You cannot set them with VK-64/VK-16. If the recording settings using a preset are used on the Camera Server, the preset position will override came...

122 Batch-Setting Schedules When you set schedule, you can set multiple schedules at one time. ● Create Multiple Camera Schedules You can click and drag schedule area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording s c h e...

123 4 Register Camera Ser ver and Set Recor ding Schedule Set Continuous Recording You can set Continuous Recording with the frame rate of 0.1 to 30 frames per secondwhen creating a Normal Schedule or Special Day Schedule (The upper limit is 5 fps withVK-Lite). Specify the number of still images to ...

124 Set Motion Detection Recording Set Motion Detection Recording Settings The Motion Detection recording starts when a motion has been detected. Configure the Motion Detection recording settings in the Motion Detection Settings window which appears when you click Settings . Some items in the Motion...

125 4 Register Camera Ser ver and Set Recor ding Schedule Set Motion Detection Recording ● Step 1: Click Settings next to On Motion Detection T h e M o t i o n D e t e c t i o n S e t t i n g s dialog appears (The dialog for VB-C60 is shown below). Click and drag ac o n t r o l p o i n t t ore-size ...

126 Set Motion Detection Recording ● Step 2: Set Motion Detection Options Set the following options on the Motion Detection Settings dialog. In the Detect Motion Using menu, select one of the following: Storage Server Obtains video from the Camera Server anddetects motion with the Storage Server. Ca...

127 4 Register Camera Ser ver and Set Recor ding Schedule Set Motion Detection Recording The Motion Detection Options field also allows you to set the sensitivity for Motion Detection within the Active Region . Sensitivity and Area Ratio are set by using the two sliding bars. Motion detection status...

128 Set Motion Detection Recording Area Ratio marker. Yellow color bar - Changed area is equal to or greater than thespecified Area Ratio (activity peaks on or to the right of the Area Ratio Marker) but the required cotinuance of motion has not metthe specified duration in order to trigger an event....

● Step 4: Set the Detection Regions (VB-C60) If you want to partition the detectionregion for notifications, check area the Notice events with the area namew h e n m o t i o n s a r e d e t e c t e d checkbox. Check the Record on this settings checkbox on the recording settings tab. ● Step 5: Set th...

130 Set Motion Detection Recording Click OK to save the new settings and close the dialog. Click Cancel to discard the new settings. R e f e r t o t h e C h a p t e r 6 f o r o p t i m i z i n g t h e M o t i o n D e t e c t i o noperation. Tip Even though the before event and after event fields are...

131 4 Register Camera Ser ver and Set Recor ding Schedule Set Sensor Event Recording Set Sensor Event Recording Settings The Sensor Event recording starts when a sensor input has occurred. Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when you click ...

132 Edit Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A numberof tabs in the Sensor Event Settings dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor. ● Step 1: Next ...

133 4 Register Camera Ser ver and Set Recor ding Schedule Set Sensor Event Recording ● Step 2: Enable recording and set an event priority Check Record on this sensor t o e n a b l e r e c o r d i n g w h e n asensor is triggered. In the Priority field, select the p r i o r i t y f o r t h e e v e n ...

137 4 Register Camera Ser ver and Set Recor ding Schedule ● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings,and if the events occur simultaneously, the recording with the higher priority is performedfir...

138 Set Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially. In the Add/Edit Schedule Item dialog, there are two options available for setting the Preset Tour function. Procedure to set the Preset Tour function in as follows. Set Preset Tour ● Add a Preset C...

139 4 Register Camera Ser ver and Set Recor ding Schedule Set Preset Tour Check the settings and click OK . This returns to the Preset Tour Settings dialog. ● Test the Preset Tour Check the Preset Tour box and click Settings . The Preset Tour Settings dialog appears. Click Start Test . After clickin...

140 Set Preset Tour ● Change the Preset Order Check the Preset Tour box and click Settings . The Preset Tour Settings dialog appears. Select a preset to change the order from the list, and click Move Up or Move Down . ● Delete a Preset Check the Preset Tour box and click Settings . T h e P r e s e t...

142 Set a Special Day Schedule Special Day Recording Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with Special Day Schedules are disabled. In Configuration and Preferences Screen, click...

143 4 Register Camera Ser ver and Set Recor ding Schedule Set a Special Day Schedule Enter name in the Schedule Name area, for example “Company Holidays”. Click OK . The schedule type is added and thedialog closes. T h e n e w n a m e w i l l a p p e a r i n t h e Schedule Type list. 3 2 Add, Edit a...

144 Set a Special Day Schedule ● Delete a Schedule Type In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. Click Delete . The schedule type is deleted. 2 1 ● Edit a Schedule Type In the Special Day Schedule window, click a schedule type in the Schedule ...

145 4 Register Camera Ser ver and Set Recor ding Schedule Set a Special Day Schedule Add and Delete a Day Select Date calendar allows you to select a day that can be used for the schedule type. To add a day, operate as follows: ● Add a Day In the Special Day Schedule window, click a schedule type in...

146 Set a Special Day Schedule ● Delete a Day In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays” and then in the Days list click one of the days associated with the schedule type. Click Delete below the Days list. The day is deleted f...

148 Display Recording Setting Summary C h e ck S u m m a r y I n fo r m a t i o n o f a R e c o rd i n g S ch e d u l e Display the summary information of the set recording schedule. Click Display Record Setup Summary to display the Record Setup Summary dialog . The Record Setup Summary dialog shows...

150 Click the Display Camera List Summary button to display the Camera List Summary dialog box. The following information is displayed in the Camera List Summary dialog box. Total bandwidth usage (units of Mbps)Number of frames queued for writing to each drive of the Storage Server Display Recording...

Chapter Overview 154 This chapter explaines how to use and configure the Viewer. ● Set Viewer Explains how to configure settings that are specific to the Viewer. ● Arrange and Save Layouts Explains how to arrange layouts and set layout sequences. ● Video Window Operation Explains how to create a vid...

156 Record Now button( ➝ P. 208) A i n s t a n t m a n u a lr e c o r d i n g f o r o n eminute. Capture Still Frame button ( ➝ P. 209) C l i c k t o k e e p t h ecurrent image on aVideo Window. Viewer Operation Flow Location list ( ➝ P. 187) D r o p - d o w n m e n u i n d i c a t i n glocations av...

158 Start the Viewer How toLaunch Before launching the Viewer, make sure your monitor resolution is set to 1024 x 768 pixelsor more. ● Start the Viewer To start the VK-Lite viewer, double-click VK-Lite Viewer v2.0 on the desktop. Or, from the Windows Start menu, click Programs > WebView Livescope...

159 5 Vie wer Ref erence Start the Viewer Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server, selectlocalhost to start Viewer. S e l e c t l o c a l h o s t f r o m t h e drop-down menu. Click Connect . E n t e r y o u r U s e r N...

161 5 Vie wer Ref erence Start the Viewer Launch without Storage Server (Viewer Only Mode) You can use the Viewer only without connecting to a Storage Server. When StorageServer is not used, some functions are not available. ● Use Viewer only S e l e c t N o t u s e S t o r a g e Server from the dro...

162 Start the Viewer Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, youwill notice that the Viewing Area is blank as shown below. Previously-configured camerason the network will appear as thumbnail images in the Camera Selection Area on th...

Start the Viewer 163 5 Vie wer Ref erence Viewer Start-up Option You can set the start-up option of the Viewer to omit the display of Start-up screen ( ➝ P. 77) and login screen to enter a user name and password ( ➝ P. 79, P. 160). You can place a shortcut icon on the Desktop for your convenience by...

164 Menu Bar of Viewer Screen Functions of Menu Bar The following functions are available from the menu bar. Menu Submenu Function File Change Master Storage Server Switches master storage servers. The connection menu forstorage servers is displayed. Exit Closes the application. Edit Cut A selected ...

166 Viewer Setting ■ Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master StorageServer. The Viewer Settings screen is divided into tabs for administrators and g...

167 5 Vie wer Ref erence Vie wer Ref erence Viewer Setting The current Master Storage Server is indicated. ■ Set the Tab for Administrator Set whether to select the Master Storage Server when theViewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts. The following...

168 Viewer Setting Set Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In Event Notification Settings in the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event. ● Set ...

169 5 Vie wer Ref erence Vie wer Ref erence Viewer Setting ● About Priorities Lower priority items can have less notification s e t t i n g s a s s o c i a t e d w i t h them. Set up notifications by priority from 1 (highest) to 5 (lowest). Priorities are color-coded as follows. Color Priority Red H...

170 Viewer Setting Audio Transmission Setting The camera which is sending or receivingaudio to a Viewer cannot interact witho t h e r A d m i n o r N C V i e w e r s . A u d i ot r a n s m i s s i o n a n d r e c e p t i o n c a n b et e r m i n a t e d a u t o m a t i c a l l y e v e n i f y o ufor...

171 5 Vie wer Ref erence Vie wer Ref erence Viewer Setting Save Viewer Settings Click Save Changes to keep all your settings. The Viewer settings are then saved to the local disk. Click Discard Changes to cancel any modifications you have made. If you wish to return to the Viewer, select View > V...

172 Arrange and Save Layouts ■ Manage Video Layouts Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found inthe top-left corner of the Viewing Area, next to the Layoutbutton. You can create a new la...

174 ● Create a new folder In the Organize Layouts & Layout Sequences dialog, click on a shared or personal folder and then click Create Folder . The Folder Name dialog appears. Enter a name up to 50 charactersand click OK . The new folder will appear in the O r g a n i z e L a y o u t s & L ...

175 5 Vie wer Ref erence ● Move or Copy a layout or layout Sequence to another folder In the Organize Layouts & Layou t Sequences dialog, click an item to highlight it, then click Move to Folder . The Select destination folder dialog opens showing a list of created folders. Click to select the t...

176 ● Step 2: Create a name for the layout or layout sequence Change “ Untitled ” or an existing layout name to save the item with a new name. Click a location in the list. Click to select the folder to save the layout and click OK . The item is saved to that folder. Alternatively, click Create Fold...

177 5 Vie wer Ref erence Arrange and Save Layouts Arrange Layout Sequences You can set up an automated sequence of shared and personal layouts to display in theViewing Area at set intervals. From the Layout menu, select New Layout Sequence. The Add Layout Sequence dialog displays. Enter a sequence n...

178 ● Opening and running a layout sequence To start the layout sequence, select it from the Layout menu. When a layout sequence is running, further options areavailable in the Layout menu. Click Edit Layout Sequence to change settings in the c u r r e n t l y - r u n n i n g l a y o u t s e q u e n...

179 5 Vie wer Ref erence Arrange and Save Layouts ■ Layout Grids You can customize your layouts by applying one of the following grids: None - You can arrange Video Windows freely. Alignment Grid - diplay a grid of dots in the Viewing Area. You can re-size VideoWindows using the grid. Small Grid, Me...

180 Arrange and Save Layouts ● Drag, drop and re-size a Video Window In the Camera Selection Area, click athumbnail image and drag its selectionboundary onto the Viewing Area grid. M o v e i t t o t h e p o s i t i o n y o u w a n t t odisplay. When you release the mouse,t h e s i z e a n d p o s i ...

181 5 Vie wer Ref erence Arrange and Save Layouts ● Small, Medium and Large Grids When you select Small Grid , Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays “cells” for Video Windows. These are boundariesindicating a uniform size which is used to display Video ...

184 Arrange and Save Layouts Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. ● Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels. In the Horizontal or Vertical field, overwrite...

185 5 Vie wer Ref erence Arrange and Save Layouts ■ Hide and Show Task Areas The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen , the result is a large area in the Viewer for displaying ...

186 Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area andhow to adjust camera angles. ■ Select Cameras for Viewing Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You canselect another set...

187 5 Vie wer Ref erence Basic Video Window Functions ● Step 2: Select a Zone from the menu or thumbnail folder region Click the Zone drop-down menu or on the down arrow. A list of pre-configured zones appears. Click a zone in the list. O n c e a Z o n e i s s e l e c t e d f r o m t h e d r o p - d...

188 ■ Basic Video Window Functions Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or morecameras in that zone. Camera thumbnail images are used to create Video Windows in theViewing Area. The Viewing Area can support multiple Video W...

189 5 Vie wer Ref erence Basic Video Window Functions ● Re-size a Video Window Click a Video Window to highlight it. Anarrow icon will appear in the lower rightcorner. Click the arrow icon and dragoutwards. You can also click on the othercorners and drag to re-size the window. R e l e a s e t h e m ...

190 Basic Video Window Functions ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windowsfor monitoring if necessary. Your Viewing Screen could look like this. When Video Windows that are other than a standard resolution( 1 6 0 x 1 2 0 , 3 2 0 x 2...

191 5 Vie wer Ref erence Arrange Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area( ➝ P. 180). Select Multiple Video Windows You can select multiple video windows easily. You can also move, cut, or copy selectedmultiple windows simultaneously. ● Sele...

192 Arrange Video Windows Live Events Log list Double-click an event to view it in thecorresponding Video Window. The Live Events Log opens automatically when you launch the Viewer, if leftopen in a previous session. Recorded Events Click to view recorded footage in thecorresponding Video Window. ■ ...

194 Arrange Video Windows ■ Pan, Tilt, Zoom Operation This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset ● Using the Camera Directly from within the Video Window Enable the controls by double-clicking on a live Video Window. Alt...

195 5 Vie wer Ref erence Arrange Video Windows If you have camera control, you can only drag the window byclicking and holding the title bar. If you did not make any control for 30 seconds, the message ofÅgControl will be lost in 10 secondsÅh appears, and a 10-second countdown will start. You can st...

196 Arrange Video Windows ● Exposure Control Items (when the Exposure Mode is Auto) ● Exposure Control Items (when the Exposure Mode is Manual) Set the Exposure Mode to Auto (VB- C60, VB-C300). Auto : Automatically adjusts the exposure. Auto (Flicker less): This mode is only for the VB-C60.Refer to ...

197 5 Vie wer Ref erence Arrange Video Windows ● Smart Shade Control Tick to activate the Smart ShadeControl function (VB-C60 only). Select the Smart Shade Controllevel between 1 (weakest) and 7(strongest). ● White Balance Control Items Select the White Balance mode from thedrop-down menu. The follo...

198 ● Selecting a Preset Camera Angle If preset camera angles have been set up and stored aspresets, they will be available from the Preset drop-down menu of the Camera Control panel or a sub-menu. Thefollowing explains how to select a preset from a sub-menu. Double-click a Video Windowor select Get...

199 5 Vie wer Ref erence ■ Other Video Window Functions Change the Video Window size Apart from manually clicking on the corner and dragging out the Video Window to a newsize, you can also select a set size from the Video Window menu. To change the display size of a Video Window via the menu: ● Open...

200 Enable Exposure Compensation Exposure compensation is to compensate for camera views with strong backlighting. It canbe enabled from the Video Window menu. ● While Camera Control is active, select Exposure Compensation. Click menu bar of the Video window, orright-click in the Video Window to bri...

201 5 Vie wer Ref erence Arrange Video Windows You can set the exposure compensation to Off, Low, Medium or High for VB-C300, VB- C50i / VB-C50iR, VB-C50FSi and VB-C50Fi. If you are using a VB-C60, the options are -3, -2, -1, 0, +1, +2, and +3 . A checkmark (black circle) is attached to the selected...

202 Darker regions are most affected by Viewer Shade Control. Viewer Shade Control Off Viewer Shade Control High Viewer Shade Control Viewer Shade Control compensates darker regions of images and makes them lighter. Correction only applies to thedisplayed Video Window in theViewer. It is recommended...

203 5 Vie wer Ref erence Arrange Video Windows Audio Panel Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio playback. Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button st...

204 Use Timeline and View Events This chapter shows you how to use the Timeline for live and recorded viewing as well asview and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras isshown in the Timeline Area at the bottom of the Viewe...

205 5 Vie wer Ref erence Use Timeline and View Events Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. ThePlayhead (shown below) will be in a “live” position. The “live” position represents thep r e s e n t t i m e . T h e p l...

206 Use Timeline and View Events Use the Timeline to play and extract video You can view recorded video by moving the playhead control in the Timeline or entering atimecode and jumping to it. Methods include: ● Use the Playback Controls You can control to play, rewind, fast forward or jumpto previou...

207 5 Vie wer Ref erence ● Jump to time entered Select a Video Window and click Jump to Time . The Jump to Time dialog opens. Select a day and/or time. Click OK . The Playhead and Timeline will move to thet i m e s e l e c t e d . I f n o V i d e o W i n d o w s a r eselected, only the timeline is m...

209 5 Vie wer Ref erence Use Timeline and View Events Shoot a Snapshot Click Capture Still Frame to keep t h e c u r r e n t i m a g e o n a V i d e oWindow. S e l e c t a V i d e o W i n d o w t ocapture a still image. Click Capture Still Frame . 2 1 Recording will be for approximately one minute. ...

210 Use Timeline and View Events ● Click event to select it When you click anevent to select it, theassociated VideoWindow will displaythe event(s). Daylight Savings Indicator The Storage Server will adjust for Daylight Savings if configured in Date and Time property of the control panel as follows:...

211 5 Vie wer Ref erence Use Timeline and View Events ● Select a Video Window and time period then click Extract Video. Click a Video Window to highlight it, then click and draga time period for it in the Timeline. Click Extract Video . The Extract Video dialog opens. Date : Click the down arrow to ...

212 Only the most recent 200 events are shown in the Live EventsLog. Note Use Timeline and View Events ■ View and Search Events Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to...

213 5 Vie wer Ref erence Use Timeline and View Events Display the Live Event Log List To display the Live Events Log List: ● Select Live Events from View Menu From the VK-64/VK-16 menu bar, select View and Live Events . Live Events Log list opens. Overview of Alert Parameters ● Acknowledge and Viewi...

214 Use Timeline and View Events Search Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Search On the Timeline, click Event Search . The Event Search dialog opens. Select a Location and...

215 5 Vie wer Ref erence Use Timeline and View Events Select Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location andZone on the network, a date range when the event may have occurred and a time period. To initiate a search: ● Step 1: Select...

216 ● Step 7: Click Search When you have entered the day and time range, click Search to initiate the event search. Events that are found will be listed in the window below. If necessary, stop a search at anytime by clicking Stop Search . ● Step 5: Select a State Select a State for the event, whethe...

217 5 Vie wer Ref erence ■ Popup Video upon Event Occuring Select the Pop up the video window automatically when event occur checkbox under the Event popup setting administrator tab in the Viewer Settings screen to display the corresponding video window in the foreground and begin live viewing when ...

Chapter Overview 220 This chapter explains points to notice concerning the Storage Server when you operatingand maintaining the network camera system, as well as guidelines for operating thesystem. ● Health Check for Storage Server Explains the messages displayed for VK events and gives example reso...

Event type Message Description Counteraction example Health Check for Storage Server 221 6 Operation and Mana g ement VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specifiedcounteraction. The text within { } in each message depends...

Health Check for Storage Server 222 Number of Frames Queued for Processing The Camera Summary screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC. This information is updated at every 5 seconds. If the number of frames queue...

223 6 Operation and Mana g ement Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing andrecording. This function checks the load of the PC on which the Storage Server and the Viewer arerunning and adjusts the frame rate for vi...

Operation Guideline for Recording and Viewing 224 Recording Frame Rate Adjustment ● Reduce recording frame rate when disk is under high load in theStorage Server Configuration dialog ( ➝ P. 57) * This option is enabled by default (recommended). When the network recording software writes images recei...

225 6 Operation and Mana g ement Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimizationof Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame ratemay be reduced or recording may be i...

Optimization of Motion Detection Recording (Index) 226 The Motion Detection recording is not suited to applications where high levels of reliabilityare required. Therefore, it is recommended to use continuous recording for monitoring orother purposes if consistently high levels of reliability are re...

229 7 Bac kup Scheme Purpose Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets videodata, event data, and configuration files. Backup for Archive Stores recorded video data and event data on other media for a lon...

Preparation 230 Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK-16. Basically, you should use the DDS-4 type device if a single backup copies severalGigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data. Further, if ba...

231 7 Bac kup Scheme Files to Make a Backup Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (refer to “About Temporary File”below), and the file is settled and saved as video data when its size reaches 1 GB (bydefault) to the storage ...

Files to Make a Backup 232 Recorded Data Concept Video data being recorded is saved in a temporary file, and the file is settled and saved asvideo data when its size reaches 1 GB (by default) to the storage drive. This recording unitc a n b e c h a n g e d i n t h e M a x i m u m f i l e s i z e / d...

● Configuration files The configuration files for the Storage Server and Viewer are saved in the following foldersof the PC where each program is installed. Configuration file path for OS other than Windows Vista <System Drive> :\ D o c u m e n t s a n d S e t t i n g s \ A l l U s e r s \ A p...

234 Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location. Event data ----------------- I...

Backup Procedure for Video Data and Event Data Back Up Recorded Video Data and Event Data. Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame xFrame rate x Number of Camera Servers x Recording time (seconds) ...

237 7 Bac kup Scheme Restoration Procedure Restore Data from Backup for Data Protection The following explains how to reconstruct the Storage Server for the VK-64/VK-16 formaintenance or recovery from a failure. Check that the PC hardware environment has been restored to the former state.Be sure to ...

Restoration Procedure Restore Data from Backup for Data Archiving The following explains how to restore only necessary files from the data backup forarchive. Check that the drive configuration of the PC to which the files are restored is thesame as the PC from which the files were backed up. Be sure...

239 7 Bac kup Scheme Restoration Procedure ● Notes on Restoring Data from Backup for Data Archiving When restoring the configuration file, also the old recording setting information is restored as well. After restoration, the PC may start recording video according to the oldrecording schedule. If yo...

240 Examples Configuration 1: Backup for Data Protection 1 Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolutionis 320x240, the size for one image data is 15 KB. The Maximum file size/duration option in the Storage Se...

241 7 Bac kup Scheme Examples Hardware requirement 12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required. If the storage period of video data on the Storage Server is 30 days, and the requiredarchive period is 180 days, an archive backup for 1-week data can be saved on 1...

Upgrade VK-64/VK-16 246 When upgrading your PC to Windows Vista, first upgrade thesoftware to v2.0 before upgrading to Windows Vista. If you are using VK-64/VK-16 with NAS server, you need to setup log-on settings again after upgrading VK from v1.3 and v1.4to v2.0. Note ● Version upgrade from VK-Lit...

247 8 System Maintenance Reinstall VK-64/VK-16 You cannot reinstall the software if you use the upgrade program. When You Have the Released Version Uninstall v2.0. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 andv1.4. Configuration file path for OS other than Win...

248 Procedure for Restoring Previous Version Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for theprevious version. Delete Canon Network Video Recorder VK Series v2.0 from Add or Remove Programs in Control Panel . Delete the following folders...

249 8 System Maintenance Camera Server Maintenance The information about the latest firmware and backup/restore tools can be obtained onCanon Web site. Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. Obtain the latest firmware including the firmware up...

When a recording trouble occurs when playing back recorded vide data (e.g., data is notfound), you can guess the cause by checking the Event Logs of the VK-64/VK-16 andStorage Server Log (re_log) . 253 9 Tr oub leshooting Troubleshooting for Recording Event Connection to<Camera Server’s IPaddress...

254 VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK-64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear...

257 9 Tr oub leshooting VK Troubleshooting Viewer operation seems to slow down. Situation Viewer operation slows down. Solution The performance of a Viewer depends largely on CPU specifications andgraphics specifications of the PC on which the Viewer is installed. WhenViewer operation slows down, tr...

258 VK Troubleshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings. Solution In the Cam...

259 9 Tr oub leshooting F a i l s t o c o n n e c t t o S t o r a g e S e r v e r s w h e n s w i t c h i n g t o t h e C o n f i g u r a t i o n a n d Preferences screen. Situation You have attempted to switch to the Configuration and Preferences screen and an error message appears stating a failur...

Video window Messages Cause 260 Messages List Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operationof VK-64/VK-16 are shown below. Video Windows Error Messages Connecting to camera. Could not connect to camera. Getting camera cont...

281 9 Tr oub leshooting Messages Cause Action Messages List Access Engine Log A list of messages shown in the Storage Server log file “nvr_ae_log_<N>.txt” (<N> is either0 or 1) is shown below. These messages are generated by the access engine (Win32service) that runs as part of a Storage...

282 Messages List Log Storage Destination The Storage Server logs are stored in the following folder in the PC where the StorageServer is installed. <System drive>:\ D o c u m e n t s a n d S e t t i n g s \ A l l U s e r s \ A p p l i c a t i o n D a t a \ C a n o n \WebView\NVR\logs\ The Apa...

284 Messages List 421 450 451 502 550 <domain> Service not available, closingtransmission channel Requested mail action not taken:mailbox unavailable Requested action aborted: local error inprocessing Command not implemented Requested action not taken: mailboxunavailable The communication is t...

285 9 Tr oub leshooting Messages List 400 401 403 500 502 503 504 Bad Request Unauthorized Forbidden Internal Server Error Bad Gateway Service Unavailable Gateway Time-out When more than 4 Storage Servers areconnected when a Sony camera is used.This is recorded when the operationmode of the camera s...

286 Messages List 12002 12005 12007 12017 12029 12030 12031 The request has timed out. The URL is invalid. The server name could not be resolved. The operation was canceled, usuallybecause the handle on which therequest was operating was closedbefore the operation completed. The attempt to connect t...

287 9 Tr oub leshooting Event type Displayed Messages Messages List Starting or stopping the recording engine User logon Sensor Motion detection Starting or stopping recording Starting or stopping the recording settings Manual recording and custom trigger Disk space warning Starting or stopping dele...

Camera Server Control 292 The following figure shows the order of priority for Camera Server control. When a recording position is specified in VK-64/VK-16, you cannot operate the cameraserver using VB-C60 Viewer (Guest User), NC Viewer, Viewer for PC, or Viewer forJava. Application Panorama Creatio...

Hard Disk 293 10 Appendix Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kindof consumables. It is said that the average lifetime of a RAID system composed of SCSIhard disks is three years. However, this lifetime is considered to be t...

Hard Disk 294 ● Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far aspossible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB h...

Follow the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the Storage Server Configuration dialog. 2. Right-click the title bar of the dialog and select About Storage Server Configuration . 3. Check the software version in the dialog displayed. VK Vie...

Functional Limitations on MPEG-4 296 VB-C60 supports MPEG-4 format video in addition to JPEG format video. However, this are several functional limitations as follows. ● Live Viewing The following video window settings become disabled, and the frame rate setting of thecamera takes effect. • Max. Liv...

297 10 Appendix Index A Add Camera Server...............................93Add Camera Server dialog ....................93Add Schedule Item dialog ...................111 Additional Options ...................................117Continuous recording ..............................123Exposure Compensatio...