Page 2 - ii; Copyright; Where to find help
ii Copyright Copyright © 2003 by Canon U.S.A., Inc. All rights reserved. No part of this publication may bereproduced, transmitted, transcribed, stored in a retrieval system, or translated into any languageor computer language in any form or by any means, electronic, mechanical, magnetic, optical,ch...
Page 3 - iii; Table of Contents
iii Table of Contents INTRODUCTION Where to find help ................................ iiUsing this guide ................................... vImportant safety instructions .............. viUsers in the U.S.A. ............................. viii Pre-Installation Requirements for Canon Facsimile Equip...
Page 4 - iv
iv Table of Contents Sequential broadcasting ................. 4-13 Sending a document to more than one location ......................................................... 4-13 Documents stored in memory ....... 4-14 Printing a list of documents in memory ........ 4-14Printing a document in memory .....
Page 5 - Using this guide
v Using this guide This guide provides detailed information on how to set up, operate, maintain, and troubleshootyour fax. Please read the list below to become familiar with the symbols, terms, and abbreviations used inthis guide. c Cautions tell you how to avoid actions that could injure you or dam...
Page 6 - Important safety instructions; Handling and maintenance
vi Important safety instructions Read these safety instructions thoroughly before using your fax. c Except as specifically described in this guide, do not attempt to service the fax yourself. Neverattempt to disassemble the fax: opening and removing its interior covers will expose you todangerous vo...
Page 7 - vii; Location
vii ■ Location • Place the fax on a flat, stable, vibration-free surface. • Place the fax in a cool, dry, clean, well ventilated place. – Make sure the area is free from dust.– Make sure the location is not affected by extreme temperature changes, and always stays between 50° and 90.5°F (10° and 32....
Page 8 - viii
viii Pre-Installation Requirements for CanonFacsimile Equipment __________________________ ■ Location Supply a suitable table, cabinet, or desk. See page S-1 for the machine’s dimensions and weight. ■ Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order...
Page 9 - ix; In Case of Equipment Malfunction
ix The Ringer Equivalence Number (REN) is used to determine the number of devices that may beconnected to a telephone line. Excessive RENs on a telephone line may result in the devices notringing in response to an incoming call. In most but not all areas, the sum of RENs should notexceed five (5.0)....
Page 11 - Unpacking; SETTING UP
1 SETTING UP 1-1 Unpacking As you unpack your fax, save the carton and packing material in case you want to move or shipthe fax in the future.Carefully remove all items from the box.• It is best to have someone hold the box while you lift the fax and its protective packaging out of the carton. Make ...
Page 13 - Assembling the fax
1 SETTING UP 1-3 Assembling the fax 1 Insert the tabs on the multi-purpose tray into the slots onthe fax. 2 Insert the tabs on thedocument tray into thecorresponding slots. Attaching components _______________________ n For user convenience, the destination labels provided with your fax should be fi...
Page 14 - Making connections
1-4 Connecting the telephone line, handset, andexternal devices ______________________________ There are three jacks on the left side of the fax for connection of the following: Be sure to connect any external devices before using the fax. Making connections 1 Connect the supplied telephone line cor...
Page 17 - Loading paper
1 SETTING UP 1-7 Loading paper Paper guidelines ______________________________ • Be sure to load paper of the correct size, weight, and quantity recommended for your fax (see pp. 3-1, S-1). • Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packag...
Page 19 - Installing the BJ cartridge
1 SETTING UP 1-9 Installing the BJ cartridge The first time you set up your fax, you have to install the BJ cartridge before you can beginreceiving and copying documents. For information on replacing the BJ cartridge, see p. 9-6. Guidelines ____________________________________ • Use only a Canon BX-...
Page 23 - Main components of your fax; PREPARING TO USE YOUR FAX
2 PREP ARING TO USE YOUR F AX 2-1 Main components of your fax PREPARING TO USE YOUR FAX 2 Document tray Multi-purpose tray Document guide Printer cover Handset Cartridge holder Documentrelease button Operation panel
Page 24 - Fax controls — the operation panel
2-2 Fax controls — the operation panel 01 Report 02 Cleaning 03 Send Options 04 05 Space 06 Clear 07 Polling 08 Ink Saver 09 Caller History Receive Mode Resolution Function Delete Record Voice Dial Redial/ Pause Coded Dial / Director y Hook Star t / Copy Stop Play TAM Mode LCD TAM LED (see p. 6-2) M...
Page 26 - Entering letters and numbers
2-4 When you come to a step that requires you to enter a name or number, see the table below todetermine which numeric button to press for the letter you want. n After 60 seconds of no operation panel input, the fax returns to standby mode and any unregisteredchanges are lost. Button Letter Mode (:A...
Page 27 - Entering symbols
2 PREP ARING TO USE YOUR F AX 2-5 3 Continue entering other letters or numbers using the numeric buttons. • If the next letter you want to enter is under a different numeric button, simply press that button until the letter you want appears.-or-If the next letter you want to enter is under the same ...
Page 28 - Setting the TEL LINE TYPE
2-6 1 Press [Function]. ▼ Press [Start/Copy] twice. DATE & TIME 2 Use [ 3 ] or [ 4 ] to select TEL LINE TYPE. ▼ Press [Start/Copy]. TOUCH TONE 3 Use [ 3 ] or [ 4 ] to select TOUCH TONE. You can also select ROTARY PULSE. ▼ Press [Start/Copy]. AUTO VOICE DIAL 4 Press [Stop]. Setting ends and the f...
Page 29 - Identifying your documents; Registering sender information
2 PREP ARING TO USE YOUR F AX 2-7 Setting the date and time ____________________ The date and time appear on the LCD as well as on the documents you send. Personalizing your fax ________________________ ■ Identifying your documents When sending a document, you can have your fax number and your name ...
Page 36 - Registering voice dialing voice tags
2-14 1 Press [Function]. 2 Use [ 3 ] or [ 4 ] to select TEL REGISTRATION. ▼ Press [Start/Copy]. 3 Use [ 3 ] or [ 4 ] to select 1-TOUCH SPD DIAL or CODED SPEED DIAL. ▼ Press [Start/Copy]. 4 Use [ 3 ] or [ 4 ] to select the receiving party you want to add a voice tag to. ▼ Press [Start/Copy] twice. 5 ...
Page 39 - Size; Preparing documents; DOCUMENTS AND PAPER
3 DOCUMENTS AND P APER 3-1 Types of documents you can scan ____________ ■ Size The fax can scan standard letter, A4, or legal-size documents. ■ Scanned area The actual area scanned by the fax is shown below. The margin on either side of the sheet and the margin on the top and bottom are not picked u...
Page 40 - Loading documents
3-2 1 Adjust the document guide to the width of the document, and gently insert the top of thedocument face up into the document tray until you hear a beep. n • For a multipage document, the pages are fed one by one from the top of the stack.• Wait until all pages of your document have been scanned ...
Page 41 - Paper requirements
3 DOCUMENTS AND P APER 3-3 You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does notrequire special ink jet paper. Always use paper without curls, folds, staples, or damaged edges.Look at the label on the package to see if the paper has a preferred side for printi...
Page 43 - Setting the scanning resolution; Preparing to send a document; SENDING DOCUMENTS; Setting the scanning contrast
SENDING DOCUMENTS 4 4-1 Before you send a document, see Chapter 3: DOCUMENTS AND PAPER. Adjusting the quality of your documents _____ ■ Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause textand graphics to have a jagged appear...
Page 44 - Regular dialing; Sending documents
4-2 Sending methods _____________________________ ■ Direct sending (see below) ■ Memory sending (see p. 4-3) ■ Manual sending (see p. 4-4) Dialing methods ______________________________ There are several methods of dialing the receiving party’s number, depending on how your fax isset up. ■ Regular d...
Page 47 - Canceling sending
SENDING DOCUMENTS 4 4-5 Canceling sending 1 Press [Stop]. n When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds, thenthe fax will feed out the document. Automatic dialing Sending a document using one-touch speeddialing or coded speed dialing numbers ______ To use t...
Page 48 - Sending a document using directory dialing _
4-6 Sending a document using directory dialing _ This feature is convenient when you know the other party’s name but cannot recall the one-touchspeed dialing button or the code for coded speed dialing where the number is registered.This procedure can also be used to look up the other party’s name an...
Page 50 - Special dialing
4-8 Sending a document using caller history _____ If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on theLCD when you receive a call (see p. 7-4). The fax keeps up to 20 latest caller IDs in memory. n The caller history feature uses the Telcordia GR-30-CORE protoc...
Page 51 - Canceling manual redialing; Redialing when the line is busy
SENDING DOCUMENTS 4 4-9 There are two methods of redialing: manual redialing and automatic redialing. This sectionexplains these two methods. Manual redialing ______________________________ Press [Redial/Pause] to dial the last number you dialed with the numeric buttons. (This startsredialing regard...
Page 52 - Setting the options for automatic redialing
4-10 ■ Setting the options for automatic redialing You can set the following options for automatic redialing:• Whether or not the fax redials automatically.• The number of times the fax attempts to redial.• The time interval between redialing attempts. 1 Press [Function]. ▼ Press [Start/Copy]. USER ...
Page 53 - Delayed sending
SENDING DOCUMENTS 4 4-11 1 Load the document face up into the document tray. See Loading documents, p. 3-2.You can set the scanning resolution and contrast (see p. 4-1). 2 Press [Function]. ▼ Press [Send Options]. 3 Use [ 3 ] or [ 4 ] to select DELAYED TX. ▼ Press [Start/Copy]. SETTIME 15:00 4 Enter...
Page 55 - Sequential broadcasting
SENDING DOCUMENTS 4 4-13 Sending a document to more thanone location __________________________________ Sequential broadcasting sends one document to more than one location.You can send to a total of 60 locations as follows: • One-touch speed dialing = 9 locations • Coded speed dialing = 50 location...
Page 56 - Documents stored in memory
4-14 1 Press [Function]. 2 Use [ 3 ] or [ 4 ] to select MEMORY REFERENCE. ▼ Press [Start/Copy]. DOC. MEMORY LIST 3 Press [Start/Copy]. Printing a list of documents in memory ______ Your fax can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each document...
Page 59 - Different ways to receive a document; RECEIVING DOCUMENTS
5 RECEIVING DOCUMENTS 5-1 Different ways to receive a document RECEIVING DOCUMENTS 5 Your fax provides you with several modes for receiving documents. To determine which modebest suits your requirements, see the table below. Receive Mode FAX/TEL AUTOSW(Fax/Tel mode) MANUAL MODE DRPD FAX ONLY MODE Ma...
Page 60 - Setting the receive mode
5-2 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [ 3 ] or [ 4 ] to select RX SETTINGS. ▼ Press [Start/Copy]. ECM RX 3 Use [ 3 ] or [ 4 ] to select FAX/TEL AUTO SW. ▼ Press [Start/Copy]. RING START TIME Receiving both documents and telephonecalls automatically: Fax/Tel mode _________...
Page 64 - Other features
5-6 Other features Saving ink while printing documents _________ You can enable/disable ink-saving feature by pressing the [Ink Saver] button when the [Function]button is pressed. n By enabling this feature, print quality will be reduced. For highest print quality, disable this feature. 1 Press [Fun...
Page 65 - Canceling receiving
5 RECEIVING DOCUMENTS 5-7 Canceling receiving 1 Press [Stop]. 1 Press [Function]. ▼ Press [Polling]. ▼ Press [Start/Copy]. 2 Dial the fax number of the fax machine you wish to poll. Use one of the dialing methods described on page 4-2. TEL= 3456xxxx 3 Press [Start/Copy]. Your fax begins receiving th...
Page 67 - Recording the outgoing message
6-1 6 USING THE BUIL T -IN ANSWERING MACHINE (T AM MODE) Before you use TAM MODE, you must record an outgoing message. Use the microphone on theoperation panel to record your outgoing message. Only one outgoing message, no longer than 20seconds, can be recorded. Types of messages that can be recorde...
Page 68 - Setting TAM MODE
6-2 Setting TAM MODE allows you to receive telephone messages and fax transmissions while thefax is unattended. When you cancel TAM MODE, any new telephone messages will be playedautomatically. Setting TAM MODE 1 Press [TAM Mode] to set TAM MODE. • When you set TAM MODE, the TAM LED lights up and th...
Page 72 - Recording voice memos
6-6 -or- 1 Use [ 3 ] or [ 4 ] to select VOICE MEMO. 2 Press [Record] and speak into the microphone to record your voice memo. The remaining recording time is displayed on the LCD. -or- Press [Start/Copy], use [ 3 ] or [ 4 ] to select RECORD and press [Start/Copy] again. Then speak into the microphon...
Page 73 - Deleting messages
6-7 6 USING THE BUIL T -IN ANSWERING MACHINE (T AM MODE) -or- Deleting messages 1 Use [ 3 ] or [ 4 ] to select the type of message you want to delete. FAXTEL MESSAGE ▼ Press [Start/Copy]. PLAY 2 Use [ 3 ] or [ 4 ] to select ERASE. 3 Press [Start/Copy] . The fax asks you to confirm that you want to d...
Page 74 - Playing telephone messages
6-8 Playing telephone messages Telephone messages will be played back in order from the oldest message recorded. If a voicememo has been recorded, it will be played back first. 1 Press [Play]. The date and time when the telephone message was recorded, the number of telephone messages andthe number o...
Page 75 - Registering the password for remote control _; Remote control features
6-9 6 USING THE BUIL T -IN ANSWERING MACHINE (T AM MODE) 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [ 3 ] or [ 4 ] to select TAM SETTINGS. ▼ Press [Start/Copy]. MESSAGE LENGTH 3 Use [ 3 ] or [ 4 ] to select PASSWORD. ▼ Press [Start/Copy]. PASSWORD 1234 4 Use the numeric buttons to...
Page 77 - List of remote control commands
6 USING THE BUIL T -IN ANSWERING MACHINE (T AM MODE) 6-11 Command 11# 19# 20# 21# 29# 31# 32# 33# 34# 41# 42# 43# 44# 50# 51# 60# 61# 89# 99# Sub-command * 4# 6# 5# 9# # 4# 5# # # # # 4# 5# 4# 5# 4# 5# 4# 5# Description Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End r...
Page 78 - Forwarding telephone messages
6-12 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [ 3 ] or [ 4 ] to select TAM SETTINGS. ▼ Press [Start/Copy]. MESSAGE LENGTH 3 Use [ 3 ] or [ 4 ] to select FWD SETTINGS. ▼ Press [Start/Copy]. OFF 4 Use [ 3 ] or [ 4 ] to select ON. ▼ Press [Start/Copy] twice. TEL= 5 Use the numeric ...
Page 81 - When a forwarded call is received
6-15 6 USING THE BUIL T -IN ANSWERING MACHINE (T AM MODE) 1 A call is received at the forwarding number. 2 When you answer the phone you will hear your forwarding message. 3 Press [#] while the forwarding message is playing. If you have not set a forwarding message, press [#] when you hear the tone....
Page 83 - Selecting a menu; SETTINGS AND ACTIVITY REPORTS
7 SETTINGS AND ACTIVITY REPOR TS 7-1 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [ 3 ] and [ 4 ] to scroll through the menus and select the menu you want. You can select the USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS,PRINTER SETTINGS, SYSTEM SETTINGS or TAM SETTINGS m...
Page 85 - TX SETTINGS
7 SETTINGS AND ACTIVITY REPOR TS 7-3 (Default settings are shown in bold type.) ECM TX MID PAUSE SET AUTO REDIAL REDIAL TIMES REDIAL INTERVAL ON /OFF 2 seconds (1 to 15) ON /OFF 2 times (1 to 10) 2 minutes (2 to 99) Enable/disable error correction during transmission. Set the length of the pause you...
Page 87 - SYSTEM SETTINGS
7 SETTINGS AND ACTIVITY REPOR TS 7-5 (Default settings are shown in bold type.) * Default settings for END DATE/TIME. AUTO TEST PRINT DATE SETUP DISPLAY LANGUAGE TX START SPEED RX START SPEED DAYLGHT SAV TIME BEGIN DATE/TIME END DATE/TIME ON /OFF MM/DD/YYYY DD/MM YYYYYYYY MM/DD ENGLISH /FRENCH/ SPAN...
Page 88 - TAM SETTINGS
7-6 (Default settings are shown in bold type.) MESSAGE LENGTH PASSWORD TOLL SAVER RING COUNT FWD SETTINGS FWD TEL NUMBER AUTO REDIAL PIN ENTRY TAM MONITOR 0 seconds/ 30 seconds / 60 seconds/120 seconds 1234 (0000 to 9999) ON /OFF 2 times (1 to 15) ON/ OFF – ON /OFF 2 times (1 to 10) 2 minutes (2 to ...
Page 89 - Activity reports
7 SETTINGS AND ACTIVITY REPOR TS 7-7 Your fax keeps track of most of its sending and receiving operations. These operations can beprinted out in the form of activity reports that can help you check the dates and times of faxtransmissions and whether or not each transaction was successful. How to pri...
Page 91 - Copying documents; MAKING COPIES
8 MAKING COPIES 8-1 Copying documents One of the convenient features of the fax is its ability to make high quality copies. You can makeup to 99 copies of one document at a time.If you make copies of multiple documents at a time, the number of pages the fax can scan intomemory varies depending on th...
Page 93 - Clearing jams; SOLUTIONS TO COMMON PROBLEMS
SOLUTIONS TO COMMON PROBLEMS 9 9-1 Jams in the document tray ___________________ When a document jams or misfeeds in the document tray, open the printer cover and see FIG. 1inside the cover. If the fax does not feed out the document after you press [Start/Copy] for a fewseconds, follow the procedure...
Page 95 - Periodic cleaning; Cleaning inside the printer cover
SOLUTIONS TO COMMON PROBLEMS 9 9-3 Your fax requires little periodic maintenance. This section describes the necessary cleaningprocedures for the fax. Please note the following before cleaning:• Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when t...
Page 96 - Cleaning the scanner components
9-4 ■ Cleaning the scanner components n • If the scanner components are dirty, the documents you send or copy will also be dirty.• Use a soft, lint-free cloth. c Do not use tissue paper, paper towels, or similar materials for cleaning. 4 When you are finished, close the printer cover. Be sure to clo...
Page 97 - Printing the nozzle check pattern
SOLUTIONS TO COMMON PROBLEMS 9 9-5 Testing and cleaning the BJ cartridge printhead __________________________________________ The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper.To maintain the best possible print quality, these nozzles need to be cleane...
Page 98 - Cleaning the BJ cartridge print head
9-6 ■ Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print thenozzle check pattern to see if the print head nozzles are operating properly (see p. 9-5). If thepattern is broken or missing, clean the BJ cartridge print head...
Page 100 - Paper does not load.; Multiple sheets load into the fax at the same time.; Troubleshooting
9-8 Paper feeding problems ______________________ ❏ Paper does not load. The multi-purpose tray may contain too many sheets.• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( P ) (see p. 1-7). Paper may not be loaded correctly.• Make sure the paper stack is ...
Page 101 - Sending problems; You cannot send a document.; Documents sent from the fax are spotted or dirty.
SOLUTIONS TO COMMON PROBLEMS 9 9-9 Faxing problems ______________________________ Sending problems ❏ You cannot send a document. The BJ cartridge may not be installed properly.• Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to replace it with a new one. T...
Page 102 - Errors occur frequently while sending.; Receiving problems; Cannot receive a document automatically.
9-10 The document may not have been loaded correctly into the document tray.• Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2). ❏ Cannot send using Error Correction Mode (ECM). The receiving party’s fax machine may not support ECM.• If the receivi...
Page 103 - Cannot receive a document manually.; Print quality is poor.
SOLUTIONS TO COMMON PROBLEMS 9 9-11 ❏ The fax does not switch automatically between telephone and faxreception. The fax may not be set to switch automatically between telephone and fax reception.• For the fax to switch automatically, the receive mode must be set to FAX/TEL AUTO SW (Fax/Tel mode) (se...
Page 104 - Fax images print blotched or uneven.; Errors occur frequently while receiving.
9-12 ❏ Fax does not print. The BJ cartridge may not be installed properly.• Make sure the BJ cartridge is installed properly (see p. 1-9).• Be sure to remove the orange protective tape from the BJ cartridge before you install it (see p. 1-10). The BJ cartridge print head may need cleaning.• Clean th...
Page 105 - The printout contains blurred or smudged ink.
SOLUTIONS TO COMMON PROBLEMS 9 9-13 Print quality problems ________________________ ❏ The print quality is not what you expect; print is not clear, is splashed,has missing dots or white streaks. The paper you are using may not be supported by the fax.• Make sure you are using the recommended paper (...
Page 106 - The fax does not make a copy.; MEMORY FULL appears on the LCD when making multiple copies.; The fax has no power.
9-14 Copying problems ____________________________ ❏ The fax does not make a copy. The BJ cartridge may need to be replaced.• Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-6). The document may not have been loaded correctly into the document tray.• Remove the d...
Page 107 - Message; LCD messages
SOLUTIONS TO COMMON PROBLEMS 9 9-15 The following messages are displayed on the LCD when the fax is performing a function orencounters an error. The error code appears in the activity report (see p. 7-7). Message Cause Action LCD messages AUTO REDIAL BUSY/NO SIGNAL CARTRIDGE JAMMED The fax is waitin...
Page 111 - In case of a power failure
SOLUTIONS TO COMMON PROBLEMS 9 9-19 In case of a power failure The user data settings and registered data for one-touch speed dialing and coded speed dialing aresaved during a power failure using a built-in battery*. However, documents stored in the faxmemory will be deleted. If a power failure occu...
Page 113 - Specifications
Specifications S-1 Specifications are subject to change without notice. * Based on ITU-T No.1 Chart, Standard mode. Width: Max. 8.5 in. (216 mm)Min. 8.3 in. (210 mm) Thickness: Max. 0.005 in. (0.13 mm) Min. 0.002 in. (0.06 mm) Width: (LTR/LGL): 8.3 in. (212 mm) Width: 8.0 in. (203 mm) G3 ECM MMR: Ap...
Page 115 - Index
Index I-1 t (extension phone) jack 1-5 h (handset) jack 1-4 L (telephone line) jack 1-4 A AC power cord, connecting 1-6 ACTIVITY REPORT description 7-8printing 7-7setting 7-3 ALARM VOLUME setting 7-2 ALT OUTGOING MSG (Alternative outgoingmessage) description 6-1 Attaching components 1-3AUTO PRINT se...
