Page 2 - 2 Month guarantee
2 12 Month guarantee FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number 1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply: I. The Helpline will require the customer to provide details of where the BT PaperJet ...
Page 3 - At a glance
3 At a glance Document outlet Outlet for received faxes, copied documents and originals. Display screen Control panel Document feederwidth guides Adjust to fit the width of your document for A4,Letter and Legal sizes. Document feeder Holds up to 15 sheets placed face down for faxing or copying. Pape...
Page 6 - Key features
6 Key features Plain paper fax Holds up to 80 sheets of A4 paper for inkjet quality printing. 21 page memory If you r un out of ink or paper whilereceiving a fax the document will be stored in the memor y and automatically printed out whenthe new paper or ink has been added. Copier with zoom Make si...
Page 7 - In this guide
7 In this guide 12 Month Guarantee 2 At a glance 3 Key features 6 Introduction 8 Safety information 9 Setting up 10 Using your PaperJet 55E 16 Sending faxes 16 To broadcast a document 20 Using the one-touch memories 22 Using the speed-dial memories 23 Reports and lists 25 Making and receiving phone ...
Page 8 - Introduction; For your records
8 Introduction For your records Date of purchase: Place of purchase: Serial number (on base of unit): Proof of purchase is required for war ranty purposes,so please keep your receipt. Unpacking your PaperJet 55E When you unpack you should have: PaperJet 55E with attachedmains power cable and fitted ...
Page 9 - Safety information
Never put foreign bodies into the fax machine. Their accidental contact with powered par ts maycause a fire or electric shocks. Do not expose to direct sunlight. Do not stand your fax machine on carpets or othersur faces which generate fibres, or place it inlocations preventing free flow of air over...
Page 10 - Setting up; Plan the location of your PaperJet 55E; Connect the telephone line cord
10 Setting up 1 Plan the location of your PaperJet 55E Place your PaperJet 55E on a stable, flat sur face. Make sure it is close enough to the telephone andmains power sockets so that cables will reach. Remember to leave enough room at the front of themachine for documents to come out. Allow a freef...
Page 11 - Load paper; Connect the mains power
11 6 Load paper The plain paper sheet feeder can hold up to 80 sheetsof 80gsm paper. It can accommodate A4 (210 x 297mm), US Letter(216 x 279mm), and US Legal (216 x 356mm) andweights between 70-90gsm. Place the paper in the sheet feeder. Do not force it in. Use the paper width adjustment lever to p...
Page 12 - To set the date and time
12 When you connect the fax machine to thepower supply, and following anyinter r uption in the supply you will need toset the date and time as described below. The display shows: DATE AND TIME The display shows: FORMAT: DD/MM/YY If you want to select a dif ferent format fromthe one displayed, press ...
Page 13 - Install the starter print cartridge
13 8 Install the starter print cartridge Open the printer compar tment cover. Remove the print car tridge from its packaging.Holding it by the finger grip, peel the protective filmfrom the print nozzles. Avoid touching the nozzles and metal electricalcontacts. Inser t the car tridge into the holder ...
Page 14 - Automatic print quality test page; Enter your name and fax number
14 9 Automatic print quality test page Your PaperJet 55E automatically cleans theprint nozzles and prints a test page. Once printed, the display shows CHECK PRINT OUT 1 = EXIT 0 = REPEAT The printed sheet contains the following: a numbered scale , to check ink flow and the electrical circuits on the...
Page 15 - To set the position of your fax header
15 11 To set the position of your fax header Your name, fax number, date and time canbe shown at the top of the page outside thetext area or slightly lower down inside thetext area. The default setting is for theheader to be shown inside the text area.You can switch between these two positions. Pres...
Page 16 - Using your PaperJet 55E; Sending faxes; Setting the contrast and resolution
16 Using your PaperJet 55E Sending faxes What type of paper you can use Dimensions: • width 148mm – 216mm. • length 216mm – 600mm. Thickness:• 60 - 90gsm max 15 sheets. • 50 -140gsm 1 sheet at a time. Do not use • Torn, cr umpled and rolled paper.• Paper that is too thin • Wet or moist paper.• Carbo...
Page 17 - To send a fax; To select the default resolution setting
To send a fax Place document face down in the documentfeeder. If necessar y set the Contrast andResolution settings. Use the keypad to dial the number youwant. Press the Start button. The number is dialled before your fax is scanned and sent. When the fax has been sent, the displayshows TX COMPLETED...
Page 18 - To switch document retransmission on/off
To redial the last number Press the Last Number button twice. 18 To dial using the handset Place document face down in the documentfeeder. If necessar y set the Contrast andResolution settings. Pick up the handset and listen via theearpiece. Use the keypad to dial the number you want. If the other p...
Page 19 - To change the details of a pre-set fax
19 If using the 12 hour clock, press the Function button to switch between a for AM and p for PM . Press the < > buttons to move the cursor. NOTE To cancel your pre-set fax transmission, press the Stop button or remove the document from the document feeder. If you want to store the document in...
Page 20 - To fax from memory; To broadcast a document
20 To fax from memory Your PaperJet 55E has a memor y which letsyou store one document for sending at apre-set time. Place document face down in the documentfeeder. If necessar y set the Contrast and Resolutionsettings. Display shows TX FROM MEMORY The document is scanned into the memor y.Display sh...
Page 21 - Receiving faxes
Receiving faxes By pressing the RX MODE button you can set your PaperJet 55E to receive adocument in three dif ferent ways: Press to display the following settings. AUTOMATIC RX – This is Automatic reception. Your fax machine automatically answers faxcalls (this is the default setting). MANUAL RX – ...
Page 22 - To store a one touch entry; Using the one-touch memories
To store a one touch entry Using the codes 0-9, your PaperJet 55E has10 one-touch memories under which youcan store a name, fax number and telephonenumber. You can store numbers up to 32 digits long,and names up to 16 characters long, in eachone-touch memor y. Press until the display shows FAX SET-U...
Page 23 - To edit or delete a one-touch entry; To send a one-touch fax; Using the speed-dial memories; To store a speed dial entry
23 To edit or delete a one-touch entry Follow the steps shown above to store aone touch entr y selecting the location youwant to change or delete. A new name andnumber will over write the existing entr y. To edit an entr y , press the < > buttons to move the cursor over the digit or charactery...
Page 25 - Reports and lists
25 What the report terms mean Reports contain the following information: Act. n. Each fax sent and received is given a number. Type The type of operation: TX, TX ECM, TX POLL, TX POLL ECM for faxes sent. RX, RX ECM, RX POLL, RX POLL ECM for faxes received. Doc. N. Reference number of document stored...
Page 26 - To request immediate print-outs
To request immediate print-outs You can get print-outs of transmission,activity and broadcasting repor ts. Press until the display shows PRINT OUT REPORT Display shows LAST TX REPORT Press to select the repor t you want to print: LAST TX REPORT LAST BROAD. REP ACTIVITY REPORT PRINT ID: LIST PRINT OU...
Page 27 - To make a phone call.; To print the set-up list; Making and receiving phone calls
To make a phone call. Lift the receiver. Dial the phone number. 27 Your PaperJet 55E prints the following lists You can obtain at any time a print-out of:– setup and configuration of your machine– speed dialling entries– one-touch entries. To print the set-up list Press until the display shows INSTA...
Page 28 - To search through the speed dial entries; To make a speed dial call; To put a caller on hold
To search through the speed dial entries Do not put a document in the documentfeeder. You can dial without lifting the handset Press the Speed dial button. Display shows TEL CALL CODE OR < > Press to scroll through the entries until theone you want is displayed. The number is dialled. When you...
Page 29 - Copying documents; To copy a document; To stop copying
29 Copying documents Your PaperJet 55E can act as a convenience copierand make multiple copies of a document as well asenlarging or reducing your original. Do not use • Torn, cr umpled and rolled paper• Paper that is too thin• Wet or moist paper• Carbon paper• Cor rection fluid, paper clips or stapl...
Page 30 - Additional features; To set the print area of a document
30 Additional features To set the print area of a document You can set the print area of a received faxto 70% 76%, 80%, 94% or 100% of the original. The recommended reduction settings are: A4 = 94%, Letter = 80%, Legal = Of f (no reduction). The default setting is 94%. Press until the display shows ...
Page 31 - To adjust the ringer volume
To adjust the ringer volume You can switch between High, Medium,Low and Of f. The default setting is High. Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows RING VOLUME: HIGH Press to switch between the settings HIGH , M...
Page 32 - To switch remote start off/on
32 To adjust the duration of the phone callalert beeps When your PaperJet 55E is set to PHONE/FAX RX mode it automatically answers all calls. If it is a phone call, it is setto beep for 20 seconds to aler t you to pickup the handset. You can adjust the durationof these beeps. Press until the display...
Page 34 - To switch ECM mode on/off; Polling
34 To switch ECM mode on/off ECM (Er ror Cor rection Mode) is a systemfor cor recting er rors caused byinter ference on the line. When switched on,the display shows E when sending or receiving to/from another machine usingECM. The default setting for your machineis to have ECM switched ON and yousho...
Page 35 - To change a polling time and number
To set a document for polling by anotherfax machine Inser t a document in the document feeder.Display shows DOCUMENT READY Set the resolution and contrast if necessar y. Press until the display shows POLLING TX Press twice. Display shows AUTOMATIC RX POLLING TX SET To cancel polling remove the docum...
Page 36 - Caller Display
36 Caller Display If you have suscribed to your network provider’scaller display ser vice your PaperJet 50E will displaycaller information. Wen you receive and incomingcall the display will show: You caller’s number.Or WITHHELD - if your caller has chosen to withhold their number. Or NO AVAILABLE - ...
Page 37 - Connecting to a switchboard
37 Connecting to a switchboard You can store the access code required to get anoutside line so that you only have to press the EXTERNAL button. With some switchboards you may also need to switchyour PaperJet 55E from TONE dialling to PULSEdialling. Check with your switchboard manager orsupplier to s...
Page 38 - Using the External button; To switch dialling mode during a call
Using the External button You can use the External button to inser t the access code before numbers stored in the one touch and speed dial memories. Before entering the number (pages 22-24),press External , an E will appear in the display, and continue entering the numberas normal. When dialling man...
Page 39 - Help
39 Help The error light comes on and an error messageis displayed. An error repor t is automatically printed. Press the Stop button to reset the machine and check the message against the Error Messages list, page 42. If you run out of paper or ink. Your PaperJet 55E will store incoming faxes in them...
Page 41 - Error codes
41 Error codes Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against the list below. CODE MESSAGE ERROR CAUSE ACTION OK No message. Operation completed No action. successfully 02 IMPOSSIBLE CONNECTION The fax machine does not detect any Check that the fa...
Page 42 - Error messages
42 Error messages If you see an er ror message on the display, checkhere for its meaning and solution. Messages are listedin alphabetical order. AUTOREDIAL nnn Last fax call failed. Your machine will redial after nnn seconds. CHECK DOCUMENT, PRESS The document is not going through properly.Remove an...
Page 43 - Beeps; Memory capacity
43 POLL. RETRY nnn The last polling call failed. Your fax is waiting to redialthe number after nnn seconds. REMOVE DOCUMENT, PRESS A document jam has occurred. Press the Stop button and if the page is not ejected automatically, remove it by hand. (See Removing jammed pages, page 48.) Or Document sca...
Page 44 - Maintenance; Cleaning your PaperJet 55E
44 Maintenance Cleaning your PaperJet 55E First disconnect it from the mains power supply andthe telephone line. Clean with a cloth dampened with diluted washing-up liquid. Never use household polish asthis may damage your fax machine. Never use a dr ycloth as this may cause static shock. Changing t...
Page 46 - To clean the cartridge and nozzles
46 To clean the cartridge and nozzles If the printing quality deteriorates you canquickly clear the car tridge and test thenozzles with a print-out showing theircondition. Press the Function button until the displayshows HEAD MAINTENANCE Display shows NEW HEAD: ON Either If the car tridge is new, pr...
Page 49 - Technical information
49 Technical information PaperJet 55E Model ......................................................Desktop transceiver. Display ....................................................LCD 2 x 16 characters. Memory capacity* .....................................21 pages D Diim meen nssiio on nss Width ......
Page 51 - Index
51 Index A ctivity repor t 25 Aler t beeps 32 Answering machine – connecting 36 B roadcast a document 20 C alls dial one-touch number 28 make 27 on hold 28 number of rings 31 speed dial 28 Change car tridge 44 printhead 44 Cleaning 44, 46 Contrast 16 Copying documents copy a document 29 stop copying...
