Xerox FaxCentre F12 - Manuals

Page 1-4 Xerox FaxCentre F12 User Guide Customer Support If after product installation further assistance is required, please call our experts at the Xerox Welcome Centre or your local representative. When telephoning please quote the machine serial number. Use the space below to make a note of the ...

Xerox FaxCentre F12 User Guide Page 1-5 Ab ou t Th is Guide Conventions Throughout this User Guide , there are some terms that are used interchangeably: Ø Document is synonymous with original. Ø Button is synonymous with key . Ø Page is synonymous with sheet . Ø FaxCentre F12 is synonymous with the ...

Page 1-6 Xerox FaxCentre F12 User Guide Feed Orientation Feed Orientation describes the direction the originals and the media is fed through the machine. It is recommended the feed orientation of the originals matches that of the media.There are two types of feed orientation: Long Edge Feed (LEF) Wh...

Xerox FaxCentre F12 User Guide Page 1-7 Ab ou t Th is Guide Bracket Text Typeface The [Bracket Text] typeface is used to emphasize the selection of a feature or key. For example: Ø Press [Menu/Exit] on the control panel. The display shows menu with the first menu item; 1:2-UP COPY indicated. Italic ...

Page 1-8 Xerox FaxCentre F12 User Guide Notes Notes are statements that provide additional information. For example: NOTE: You cannot include one group dial number in another group dial number. Hints Hints help users perform a task. For example: HINT: For information about automatic dialing methods ...

Xerox FaxCentre F12 User Guide Page 1-9 Ab ou t Th is Guide Related Information Sources Information available for the FaxCentre F12 consists of: - This User Guide - The Installation Sheet

Xerox FaxCentre F12 User Guide Page 2-1 Pr od uct O ver vi ew 2 Product Overview Thank you for purchasing the FaxCentre F12 . This product provides printing, copying, faxing and scanning functionality.This chapter provides an overview of your FaxCentre F12 and step-by-step instructions for setting u...

Page 2-2 Xerox FaxCentre F12 User Guide Unpacking Using the instructions provided in this section, unpack your Xerox FaxCentre F12 . Ø Remove the plastic film from the LCD. Remove all tapes and packing materials from your FaxCentre F12 . Ø Pull open the paper cassette and remove the packing material...

Page 2-4 Xerox FaxCentre F12 User Guide Identifying the Machine Components Use the illustrations in this section, identify your FaxCentre F12 components and their location. Front View Automatic Document Feeder Document Input Tray Control Panel Paper Cassette 2 Front Cover Release Lever Side Cover Do...

Xerox FaxCentre F12 User Guide Page 2-5 Pr od uct O ver vi ew Rear View Document Input Support Paper Output Tray Paper Output Support Automatic Document feeder Printer Cable Connector AC Power Cord Connector Telephone Connections Document Output Support ON/OFF Switch

Page 2-6 Xerox FaxCentre F12 User Guide Control Panel Components and Keys Use the illustration below to identify the components and keys of your FaxCentre F12 control panel. 1 Use to store frequently dialled fax number and dial them at the touch of a button. Allows you to access locations 26 through...

Xerox FaxCentre F12 User Guide Page 2-9 Pr od uct O ver vi ew Entering Characters Using the Numeric Keypad As you perform various tasks, you’ll need to enter names and numbers. For example, when you set up your machine you enter your name (or your company’s name) and telephone number. When you store...

Page 2-10 Xerox FaxCentre F12 User Guide Keypad Character Assignment Editing Numbers or Names If you make a mistake, move the cursor under the wrong character by pressing or . Press the correct number to overwrite the incorrect character. If you press [ Search/Delete ], all the characters are delete...

Xerox FaxCentre F12 User Guide Page 2-11 Pr od uct O ver vi ew Making Connections Use the following instructions to make the necessary connections required to install your Xerox FaxCentre F12 . Ø If required, connect your answering machine and/or telephone to the EXT jack. Ø Connect the Telephone Li...

Xerox FaxCentre F12 User Guide Page 2-13 Pr od uct O ver vi ew Installing Drum and Toner Cartridges Using the instructions provided, install the Drum and Toner cartridges. CAUTION: Ensure that the side cover is always open before opening the front cover. Ø Pull the release latch [1] to open the side...

Page 2-16 Xerox FaxCentre F12 User Guide Loading Paper Using the instructions provided, load paper into your Xerox FaxCentre F12 . The paper cassette can hold a maximum of 550 sheets of 80 g/m 2 (20 lb) plain paper. Ø Pull open the paper cassette. Ø Push down on the pressure plate until it locks in ...

Page 2-20 Xerox FaxCentre F12 User Guide Setting the Language If the machine language requires changing, follow the instructions below to change the Enter Language setting. Ø Press [Menu/Exit] on the control panel. The display shows menu with the first menu item; 1:2-UP COPY indicated. Ø Press until...

Xerox FaxCentre F12 User Guide Page 2-21 Pr od uct O ver vi ew Setting the Local ID and Name In some countries you are required by law to indicate your fax number on any fax you send. The System ID, containing your telephone number and name (or company name), will be printed at the top of each page ...

Xerox FaxCentre F12 User Guide Page 2-23 Pr od uct O ver vi ew Setting the Date and Time The current time and date are shown on the display when the machine is on and ready for faxing (Standby mode). The time and date are printed on all faxes you send. Ø Press [Menu/Exit] on the control panel. The d...

Page 2-24 Xerox FaxCentre F12 User Guide Installing Software You are now ready to install the drivers and other software that will enable PC printing and scanning. NOTE: Ensure the FaxCentre F12 is plugged in and connected to your computer’s parallel or USB port before installing software from the C...

Xerox FaxCentre F12 User Guide Page 3-1 Co py 3 Copy This chapter provides step-by-step instructions for copying documents.This chapter includes: - Copying Procedure - Standard Copy Features

3-2 Xerox FaxCentre F12 User Guide Copying Procedure Before making copies identify what is to be copied, the number of copies required and any special programming requirements. Use the following steps to make a copy. 1. Press the Copy Key Quick Pathway Ø Press the Copy Key. Ø Load the Originals. Ø C...

Xerox FaxCentre F12 User Guide Page 3-3 Co py 2. Enter the Paper Supply You can copy to a size of media as large as a sheet of legal size (216 x 356 mm / 8.5 x 14 inch) paper. For full media specifications, refer to Appendix B - Specifications. NOTE: In Copy mode, you are not able to use the FaxCent...

Page 3-4 Xerox FaxCentre F12 User Guide 3. Load the Originals Documents are loaded using the automatic document feeder (ADF). Automatic Document Feeder (ADF) Using the Automatic Document Feeder (ADF), you can load up to 50 documents in one job. Ensure documents are in good condition, and that all st...

Page 3-6 Xerox FaxCentre F12 User Guide 4. Enter the Copy Features There are four standard features available using keys located on the Control Panel. A fifth copy feature, Reduce/Enlarge, is accessed through the menu system.If you do not adjust any setting, the machine will make a copy with the fol...

Page 3-8 Xerox FaxCentre F12 User Guide Standard Copy Features You can set the following standard features for Copy. Use the feature buttons on the control panel to change feature settings before pressing the Start button to begin copying. Lighten/Darken The Lighten/Darken key can adjust the contras...

Xerox FaxCentre F12 User Guide Page 3-9 Co py Original Type The Original Type setting can be used to improve copies of different documents by specifying the type of document being loaded. Ø Press [Original Type] on the control panel to display the current setting. Ø Press [Original Type] repeatedly ...

Page 3-10 Xerox FaxCentre F12 User Guide 1-2 Sided Copy Use the 1-2 Sided Copy option to produce 2-sided copies from 1-sided originals. Ø Press [1-2 Side d ] repeatedly until the required Selection displays. Ø Press [Enter] to save the Selection. Ø Press [Start]. 1-2 Sided Copy Options Long Edge Pro...

Xerox FaxCentre F12 User Guide Page 3-11 Co py Collated When the Collated feature is On, the machine collates the copy job into sets. For example, 2 copies of a 3 page job will print one complete document followed by the second complete document (e.g. 1, 2, 3 then 1, 2, 3). Ø Press [Collate] on the ...

Page 3-12 Xerox FaxCentre F12 User Guide Resetting the Machine to the Factory Settings You can reset all the Copy and Fax feature selections you have made back to the factory default status. After resetting the machine will be in Fax mode. Stop/Clear Key Ø Press [Stop/Clear] on the control panel twi...

Xerox FaxCentre F12 User Guide Page 4-1 Pr int 4 Print This section describes printing from your PC to your Xerox FaxCentre F12 . This chapter includes: - Printing a Document from an Application - Printer Settings

Page 4-2 Xerox FaxCentre F12 User Guide Printing a Document from an Application This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your softw...

Xerox FaxCentre F12 User Guide Page 4-3 Pr int Printer Settings You can use your machine with all your Windows 95/98/2000/Me/XP or Windows NT 4.0 applications. Ensure you have set the FaxCentre F12 as the default printer for all your Windows operations.Most Windows software applications allow you to...

Xerox FaxCentre F12 User Guide Page 4-5 Pr int Printer Properties Tabs When the Printer Properties are displayed, you can review and change settings for your print job.Your printer’s Properties window consists of 5 tabs: - Paper - Image Quality - Page Layout - Watermark - About If you access the Pri...

Page 4-6 Xerox FaxCentre F12 User Guide NOTE: If you access the Printer Properties through the Printers folder, any settings made will become the default settings for the printer. Settings made when the Printer Properties are accessed through an application File menu and Print or Page Setup will rem...

Xerox FaxCentre F12 User Guide Page 5-1 Fa x 5 Fax This chapter contains information about the Fax function and the features available. It gives step by step instructions on how to send and receive faxes using all the features and functions available.The following topics are included: - Sending a Fa...

Page 5-2 Xerox FaxCentre F12 User Guide Sending a Fax The procedures for sending a fax are as follows: Ø Preparing Documents for Faxing Ø How to Send a Fax Ø Adjusting Document Settings Ø Sending a Fax Automatically Ø Sending a Fax Manually Ø Confirming Transmission Ø Using Toll Save Transmission Pr...

Xerox FaxCentre F12 User Guide Page 5-3 Fa x How to Send a Fax Document guides If necessary, pull out this support. Ø Remove all staples and paper clips before placing the originals into the document feeder. Ø Adjust the document guide on the ADF to match the width of the document Ø Insert the origi...

Xerox FaxCentre F12 User Guide Page 5-5 Fa x Adjusting Document Settings When sending typical text based documents, the default document settings produce good results.However, if you send documents that are of poor quality, or contain photographs, you can adjust the following features to ensure a hi...

Page 5-8 Xerox FaxCentre F12 User Guide Sending a Fax Automatically Document guides If necessary, pull out this support. Ø Remove all staples and paper clips before placing the originals into the document feeder. Ø Adjust the document guide on the ADF to match the width of the document Ø Insert the ...

Page 5-10 Xerox FaxCentre F12 User Guide Sending a Fax Manually Document guides If necessary, pull out this support. Ø Remove all staples and paper clips before placing the originals into the document feeder. Ø Adjust the document guide on the ADF to match the width of the document Ø Insert the orig...

Xerox FaxCentre F12 User Guide Page 5-11 Fa x NOTE: If you want to cancel the fax, press [Stop/Clear] at any time during the transmission. The display will show:START=RESUMESTOP=CANCELPress [Start] to cancel the fax. This may take several seconds to complete. Confirming Transmission When the last pa...

Page 5-12 Xerox FaxCentre F12 User Guide Using Toll Save Transmission If you have set a specific toll save time, you can quickly set your document(s) to be sent at the preset time using the TOLL SAVE feature. Using this feature, you can take advantage of lower long distance rates at night, for examp...

Xerox FaxCentre F12 User Guide Page 5-13 Fa x Receiving a Fax The procedures for receiving a fax are as follows: Ø About Receive Mode Ø Receiving Automatically in FAX Mode Ø Receiving Automatically in ANS/FAX Mode Ø Receiving Manually in TEL Mode Ø Receiving Fax in Memory

Page 5-14 Xerox FaxCentre F12 User Guide About Receive Mode Your FaxCentre has three reception modes: Ø In FAX mode, the FaxCentre answers an incoming call and immediately goes into fax receive mode. Ø In TEL mode, you can receive a fax by pressing [Manual Dial] when the ringer sounds and then press...

Xerox FaxCentre F12 User Guide Page 5-15 Fa x Receiving Automatically in FAX Mode Your FaxCentre is preset to FAX mode at the factory. If you have changed the fax mode, take the following steps to receive faxes automatically: Ø Press [Menu/Exit] and then repeatedly until ‘7:FAX SETUP’ appears on the...

Page 5-16 Xerox FaxCentre F12 User Guide Receiving Automatically in ANS/FAX Mode For this mode, you must attach an answering machine to the EXT jack on the back of your FaxCentre. Ø Press [Menu/Exit] and then repeatedly until ‘7:FAX SETUP’ appears on the display, then press [Enter]. Ø Press the or n...

Xerox FaxCentre F12 User Guide Page 5-17 Fa x Receiving Manually in TEL Mode Ø Press [Menu/Exit] and then repeatedly until ‘7:FAX SETUP’ appears on the display, then press [Enter]. Ø Press the or navigation keys repeatedly until ’RECEIVE MODE’ is displayed on the lower line, then press [Enter]. Ø Pr...

Page 5-18 Xerox FaxCentre F12 User Guide Automatic Dialing The are four features enabling you to use automatic dialing. These are: Ø One-Touch Dialing Ø Speed Dialing Ø Group Dialing Ø Searching for a Number in the Memory

Xerox FaxCentre F12 User Guide Page 5-19 Fa x One-Touch Dialing The 25 one-touch buttons on the control panel lets you store frequently used fax numbers and automatically dial a number with one touch of a button.Using the [26-50] button, you can store up to 50 fax numbers on the one-touch buttons. S...

Page 5-20 Xerox FaxCentre F12 User Guide Ø Press [Enter] when the name appears correctly or simply without entering a name. Ø To store more telephone numbers, press the desired one-touch button and repeat the steps. OrTo return to Standby mode, press [Stop/Clear]. Sending a Fax using a One-Touch Num...

Xerox FaxCentre F12 User Guide Page 5-21 Fa x Speed Dialing You can store up to 200 numbers in Speed Dial locations (1-200). Storing a Number for Speed Dialing Ø Press [Menu/Exit] and then repeatedly until ‘7:FAX SETUP’ appears on the display, then press [Enter]. Ø Press the or navigation keys repea...

Page 5-22 Xerox FaxCentre F12 User Guide Sending a Fax using a Speed Number Ø Feed the document(s) face down into the ADF. Ø Adjust the document settings if necessary. For details, see “Adjusting Document Settings” on page 5-5. Ø Press [Speed Dial] on the control panel. Ø Enter the speed dial number...

Xerox FaxCentre F12 User Guide Page 5-23 Fa x Ø The LCD display asks you to enter one-touch or speed dial number. Press a one-touch button or enter the speed dial number you want to include in the group. Ø Press [Enter]. Repeat to enter other one-touch or speed dial numbers into the group. Ø Press [...

Xerox FaxCentre F12 User Guide Page 5-25 Fa x Searching for a Number in the Memory There are two ways to search for a number in the memory. You can either scan from A to Z sequentially. Or you can search using the first letter of the name associated with the number. Searching Sequentially through th...

Page 5-26 Xerox FaxCentre F12 User Guide Mailbox Faxing The FaxCentre provides mailbox communications with any compatible remote machine using ITU-T standards. ITU-T is an international fax industry standards organization.Using the Confidential Faxing function requires that the mailbox numbers be se...

Xerox FaxCentre F12 User Guide Page 5-27 Fa x Transmitting to a Remote Mailbox A document can be transmitted confidentially by using a mailbox that is established in memory of the FaxCentre. The transmitted mail will not be printed immediately, but will be stored in memory of the remote fax machine ...

Page 5-28 Xerox FaxCentre F12 User Guide Receiving to a Mailbox Before receiving documents to a mailbox, you have to set up the following Ø Confidential or Bulletin Board mailboxes. You can have up to 10 mailboxes in total. Ø The password for each mailbox. Ø The names for each mailbox. If you do not...

Xerox FaxCentre F12 User Guide Page 5-29 Fa x change the password, delete the mailbox and setup a new mailbox with a new password. This password must be used to print the confidential documents. Ø Press [Enter] when the password number appears correctly. The LCD prompts you to enter a mailbox name. ...

Page 5-30 Xerox FaxCentre F12 User Guide Storing Documents in your Mailbox You can scan documents on the FaxCentre and store them in a mailbox. When you store a mailbox document, the fax machine displays ‘MAIL’, total number received, and the mailbox name in the lower line of the display. When the d...

Xerox FaxCentre F12 User Guide Page 5-31 Fa x Printing Documents in your Mailbox You can print the contents of your mailbox. When you receive a mailbox document, the fax machine displays ‘MAIL’, total number received, and the mailbox name in the lower line of the display. NOTE: Documents stored in a...

Page 5-32 Xerox FaxCentre F12 User Guide Other Ways To Fax The following additional methods of faxing are available: Ø Redial Ø Delayed Transmission Ø Memory Transmission Ø Fax Fowarding Ø Priority Transmission Ø Polling Ø Monitoring a Dual Job Status Ø Department Control Mode

Xerox FaxCentre F12 User Guide Page 5-33 Fa x Redial To redial the number last called: Ø Press [Redial/Pause] briefly. If a document is loaded in the ADF, the FaxCentre automatically begins to send. To search through Redial memory: Ø Press and hold [Redial/Pause] for about 2 seconds. The Redial memo...

Xerox FaxCentre F12 User Guide Page 5-35 Fa x Memory Transmission Documents are automatically stored in memory and sent to a remote station. Use this feature to send your documents to multiple locations. After transmission, the documents are automatically erased from the memory. Ø Feed the document(...

Page 5-36 Xerox FaxCentre F12 User Guide Fax Fowarding You can forward all faxes which you receive during a specified date and time period to a specified remote station. This can be useful when you are away from your FaxCentre and want to receive your faxes at another workstation. This is referred t...

Xerox FaxCentre F12 User Guide Page 5-37 Fa x Ø To Enter AM or PM for 12-hour format, press or . ‘END TIME’ is displayed on the lower line. Ø Press [Enter] when the time and date on the display is correct. Ø Using the same procedure used for START TIME, enter the correct end date and time using the ...

Page 5-38 Xerox FaxCentre F12 User Guide Priority Transmission When the Priority Transmission is enabled, a high priority document can be transmitted ahead of reserved operations. The document is scanned into the memory, and transmitted when the current operation is concluded. In addition, the Prior...

Xerox FaxCentre F12 User Guide Page 5-39 Fa x Polling What is Polling? Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine h...

Page 5-40 Xerox FaxCentre F12 User Guide If you do not want to secure the transmission with a poll code, press [Enter] when the display shows ’0000’ for the poll code, or enter 0000 . Ø The display asks you to store the document in the FaxCentre’s bulletin memory. Ø Press the navigation key to switc...

Page 5-42 Xerox FaxCentre F12 User Guide Ø If you have entered a specific start time, the FaxCentre will dial, and receive a document from the remote machine at the time. If not, the FaxCentre dials the remote machine immediately. Monitoring a Dual Job Status Your FaxCentre can perform more than one...

Xerox FaxCentre F12 User Guide Page 5-43 Fa x Department Control Mode For usage management, your FaxCentre is equipped with Department Control Mode. This is a security function, and can restrict use with Department Codes. If codes do not match, this mode prevents operation. You can also find out how...

Page 5-44 Xerox FaxCentre F12 User Guide Ø Enter the desired department number(1-50) using the number keypad, then press [Enter]. If the department number already exists in your memory, the LCD displays ’DEPARTMENT NO. ALREADY EXISTS!’ and prompts you to enter the department number again. Ø Enter a ...

Xerox FaxCentre F12 User Guide Page 5-45 Fa x when ’DEPT. CODE’ is displayed on the lower line. The Department Code list shows all the Department codes and names. After printing, the machine returns to Standby mode. If you want to print Department Journal list, press [Enter] when ’DEPT. JOURNAL’ is ...

Xerox FaxCentre F12 User Guide Page 5-47 Fa x Additional Features This section covers fax maintenance procedures. These are: Ø Printing Reports Ø System Data Settings Ø Setting Prefix Dial Number Ø Setting Fax Duplex Ø Clearing Memory

Page 5-48 Xerox FaxCentre F12 User Guide Printing Reports Your FaxCentre can print reports containing useful information – System Data for example. The following reports are available: Ø Phone Book Ø Transmission Report (TX) Ø Reception Report (RX) Ø Help List Ø System Data Ø Message Confirmation Ø ...

Xerox FaxCentre F12 User Guide Page 5-49 Fa x Setting Prefix Dial Number You can set the prefix dial number up to 5 digits. This dial number is to dial first before any autodial number is started. It is useful to access PABX exchange. Ø Press [Menu/Exit] and then repeatedly until ‘7:FAX SETUP’ appea...

Xerox FaxCentre F12 User Guide Page 6-1 Scan 6 Scan Your FaxCentre F12 is equipped with a True Color Quality Scanner capable of reproducing color charts, photographs, graphics or printed text.This chapter includes: - The FaxCentre F12 TWAIN Scanner Program - Scanning Procedure

Page 6-2 Xerox FaxCentre F12 User Guide The FaxCentre F12 TWAIN Scanner Program The FaxCentre F12 TWAIN Scanner program is used to scan documents and photographs. You can decide what portion of a document you want to scan, adjust the brightness and contrast, color balance, resolution, and many other...

Xerox FaxCentre F12 User Guide Page 6-3 Scan Scanning Procedure This section explains advanced scanning with a Twain compliant application program. NOTE: Refer to the documentation provided by the application manufacturer to see how to scan acquire a scanned image. Ø Load the Originals Y ou can load...

Xerox FaxCentre F12 User Guide Page 7-1 Ma in ta in ing the FaxCe ntr e 7 Maintaining the FaxCentre There will be times when the machine will require maintenance tasks to be carried out. This chapter provides step by step instructions for maintaining the machine and replacing consumables.This chapte...

Page 7-2 Xerox FaxCentre F12 User Guide Cleaning Cleaning the FaxCentre F12 Proper maintenance is important for the smooth operation of any equipment. CAUTION: When cleaning the FaxCentre F12 , do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly onto any a...

Xerox FaxCentre F12 User Guide Page 7-3 Ma in ta in ing the FaxCe ntr e Cleaning the CVT Glass Keeping the Constant Velocity Transport (CVT) glass clean helps ensure the best possible copies. It is recommended that you clean the CVT glass at the start of each day and during the day as needed. Contro...

Page 7-4 Xerox FaxCentre F12 User Guide Ordering Supplies The Toner Cartridge and the Drum Cartridge are available as customer replaceable units. The customer replaceable unit part numbers are listed below: To obtain supplies, contact your local Xerox office, giving your company name, the FaxCentre ...

Xerox FaxCentre F12 User Guide Page 7-5 Ma in ta in ing the FaxCe ntr e Customer Replaceable Units Toner Cartridge Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each printed job. For instance, when you print a typical business letter with about 5% pa...

Page 7-6 Xerox FaxCentre F12 User Guide Replacing the Toner Cartridge When the toner cartridge is near the end of its life, white streaks or hue change will occur. The LCD displays warning message ‘TONER LOW’.When the ‘TONER LOW’ message appears, you can remove the toner cartridge and gently shake i...

Xerox FaxCentre F12 User Guide Page 7-11 Ma in ta in ing the FaxCe ntr e Drum Cartridge The Drum Cartridge requires replacement when the Drum life warning is displayed, after approximately 15,000 copies.If you are experiencing streaks or spots on your prints there is an option for cleaning the drum....

Page 7-12 Xerox FaxCentre F12 User Guide Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 15,000 copies/prints in Simplex mode. A high rate of Duplex copying/printing reduces the overall life of a drum. The LCD displays ‘DRUM WARNING’ when the drum is near the end ...

Xerox FaxCentre F12 User Guide Page 7-15 Ma in ta in ing the FaxCe ntr e Loading Media Always use print media that meets the guidelines for use with this FaxCentre. Using a print media that is not recommended may cause paper jams or print quality problems.Media can be loaded in the Paper Cassette or...

Page 7-16 Xerox FaxCentre F12 User Guide a. Depending on paper thickness, maximum capacity may be reduced. b. If you are experiencing excessive jamming, feed one sheet at a time through the Bypass Tray. Using the Paper Cassette The paper cassette can hold a maximum of 550 sheets of 80 g/m 2 (20 lb) ...

Xerox FaxCentre F12 User Guide Page 7-21 Ma in ta in ing the FaxCe ntr e Using the Bypass Tray The Bypass tray is located on the right side of your FaxCentre. It can be closed when you are not using it, making the FaxCentre more compact.Use the bypass tray to print transparencies, labels, envelopes ...

Page 7-22 Xerox FaxCentre F12 User Guide NOTE: Do not hit the bypass tray or rest your hands on it; otherwise the tray may be damaged or detached from the FaxCentre. NOTE: Remove any curl on postcards, envelopes, and labels before loading them into the bypass tray. Loading the Bypass Tray HINT: For ...

Page 7-24 Xerox FaxCentre F12 User Guide Media Guidelines When Entering or loading paper, envelopes, or other special media, consider these guidelines: - Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. - Use only high quality copier grade pap...

Xerox FaxCentre F12 User Guide Page 7-25 Ma in ta in ing the FaxCe ntr e Guidelines for Special Media Ensure you read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest print quality with these papers. - It is rec...

Xerox FaxCentre F12 User Guide Page 8-1 Bas ic T ro ubl es ho oti n g 8 Basic Troubleshooting This chapter provides information for solving problems which may occur with your FaxCentre F12 . Tables listing Error Messages and Codes, problems and possible solutions are provided.This chapter includes: ...

Page 8-2 Xerox FaxCentre F12 User Guide Document Jams If a document jams while it is feeding through the ADF, ‘DOCUMENT JAM’ appears in the display.Details for clearing the three types of document misfeeds are given below. Input Misfeed Ø Open the ADF top cover. Ø Pull the document gently to the rig...

Xerox FaxCentre F12 User Guide Page 8-3 Bas ic T ro ubl es ho oti n g Paper Jams If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. Paper Feed Area If jammed in the paper feed area, ‘PAPER...

Xerox FaxCentre F12 User Guide Page 8-5 Bas ic T ro ubl es ho oti n g Fuser Area If jammed in the fuser area, ‘PAPER JAM 1’ appears in the display. WARNING:The fuser area is hot. Take care when removing paper from the machine. CAUTION: Do not pull paper up through the fusing unit. Unfused toner may ...

Xerox FaxCentre F12 User Guide Page 8-7 Bas ic T ro ubl es ho oti n g Paper Exit Area If jammed in the paper exit area, ‘PAPER JAM 2’ appears in the display. Ø Press the release latch to open the side cover. Ø Open the front cover. Ø Pull down on the fuser lever. This will release pressure on the pa...

Page 8-10 Xerox FaxCentre F12 User Guide Duplex Jam If paper jam occurs in the duplexer, ‘DUPLEX JAM’ appears in the display. Ø Press the release latch to open the side cover. Ø Remove the jammed paper. Ø Close the side cover. Bypass Jam ‘BYPASS JAM’ appears in the display when the machine does not ...

Xerox FaxCentre F12 User Guide Page 8-11 Bas ic T ro ubl es ho oti n g Calling for Service If the problem persists, contact the Xerox Welcome Centre or your local representative. The serial number of the machine will be required, together with any relevant error codes For information on locating the...

Page 8-12 Xerox FaxCentre F12 User Guide LCD Error Messages If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed. If this happens, take the corrective action listed in the following table. Display Meaning Sol...

Xerox FaxCentre F12 User Guide Page 8-15 Bas ic T ro ubl es ho oti n g Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Copier Prob...

Xerox FaxCentre F12 User Guide Page 8-17 Bas ic T ro ubl es ho oti n g Printing Problems Solution Chart Problem Probable Cause Suggested Solution Your product does not print The IEEE-1284 parallel cable or USB cable is not connected properly. Check the cable connection. The IEEE-1284 parallel cable ...

Page 8-20 Xerox FaxCentre F12 User Guide Faxing Problems Solution Chart Problem Suggested Solution Originals are fed diagonally (skewed) Ensure the Document Guides are adjusted to the width of the original that you are sending.Check the original meets the conditions established for use with this dev...

Page 8-22 Xerox FaxCentre F12 User Guide Resetting the Machine If you are experience problems or the machine locks up you may need to reset the machine. Use the following instructions to reset and reboot the machine: NOTE: This programming sequence must be performed within 1.5 seconds. Ø Press the [...

Xerox FaxCentre F12 User Guide Page 9-1 Syst em Se tup 9 System Setup There are various system settings which require setting up prior to using your FaxCentre F12 machine. Also ControlCentre 5.0 is available for setting up the machine remotely, at your PC or Workstation.The following topics are incl...

Page 9-2 Xerox FaxCentre F12 User Guide System Setup You can change various settings on the machine through the Machine Setup or Fax Setup menus. Machine Setup Options Option Description TRAY 1 SIZE The printing paper size for fax reception you are loading in the tray – LTR (letter), A4, or LGL (leg...

Page 9-4 Xerox FaxCentre F12 User Guide Changing the Machine Setup Options Use the following instructions to display or change the default System Setup options: Ø Press [Menu/Exit] on the control panel. The display shows menu with the first menu; 1:2-UP COPY indicated. Ø Press until ‘6:MACHINE SETUP...

Xerox FaxCentre F12 User Guide Page 9-5 Syst em Se tup Fax Setup Options Option Description PAPER SUPPLY Used to determine the paper tray to be used to print received faxes. FAX DUPLEX With this option enabled, you can print 2-sided fax pages. You can Enter LONG EDGE or SHORT EDGE according to the r...

Xerox FaxCentre F12 User Guide Page 9-7 Syst em Se tup Changing the Fax Setup Options Use the following instructions to display or change the default System Setup options: Ø Press [Menu/Exit] on the control panel. The display shows menu with the first menu; 1:2-UP COPY indicated. Ø Press until ‘7:FA...

Page 9-8 Xerox FaxCentre F12 User Guide Adjusting Speaker Volume Use the following instructions to adjust the loudness of the speaker. Ø Ensure that the LCD displays date and time (Fax Standby mode). If not, press [Copy] until FAX displays, then press [Enter]. Ø Press [Manual Dial]. You’ll hear a di...

Xerox FaxCentre F12 User Guide Page 9-9 Syst em Se tup Reports Various Reports and Lists are available on your machine. The reports help you to monitor your machine and fax activity – System Data for example.Reports can be set up to include specific information or to print automatically. Phone Book ...

Page 9-10 Xerox FaxCentre F12 User Guide Message Confirmation This report shows the fax number, the number of pages, elapsed time of the operation, the communication mode, and the communication results.You can set up your FaxCentre to print the message confirmation report in one of the following way...

Xerox FaxCentre F12 User Guide Page 9-11 Syst em Se tup Clearing Memory You can selectively clear information stored in your FaxCentre’s memory. Ø Press [Menu/Exit] and then repeatedly until ‘8:MEMORY CLEAR’ appears on the display, then press [Enter]. Ø Press the or navigation keys repeatedly until ...

Page 9-12 Xerox FaxCentre F12 User Guide ControlCentre 5.0 Using the Xerox FaxCentre F12 ControlCentre 5.0, you can set up fax system data options, create and edit phonebook entries, or view the information of your FaxCentre F12 machine on your desktop computer. After setting up fax data options or ...

Xerox FaxCentre F12 User Guide Page 9-13 Syst em Se tup Using ControlCentre 5.0 The ControlCentre 5.0 screen provides five tabs: - Settings - Advanced - Phonebook - Information - Firmware Update To exit ControlCentre 5.0, click the [Exit] button in the bottom of each tab screen.For further details, ...

Page 9-14 Xerox FaxCentre F12 User Guide Settings Tab Click on the [Settings] tab to configure Fax System Data settings. HINT: For details on the System Data Setting options, please refer to “Machine Setup Options” on page 9-2. Reads the current settings in the FaxCentre F12 machine then refreshes C...

Xerox FaxCentre F12 User Guide Page 9-15 Syst em Se tup Advanced Tab Click on the [Advanced] tab to change the default Fax System Setup options. HINT: For details on the System Setup options, please refer to “System Setup” on page 9-2.

Page 9-16 Xerox FaxCentre F12 User Guide Phonebook Tab Click on the [Phonebook] tab to create and edit phonebook entries. Reads the phonebook entries from the FaxCentre F12 machine to ControlCentre 5.0. Allows you to download the phonebook entries from ControlCentre 5.0 to the FaxCentre F12 machine....

Page 9-18 Xerox FaxCentre F12 User Guide Information Tab Click on the [Information] tab to view the software version information and various counters. The counters allow you to check how many scans and prints have been made, and how many jams have occurred on your machine. Number of scans using the ...

Xerox FaxCentre F12 User Guide Page 9-19 Syst em Se tup Firmware Update Tab Click on the [Firmware Update] tab to update the firmware of your machine. NOTE: This feature should be used by a Xerox Service Representative. Please contact your local Xerox representative or authorized dealer for further ...

Xerox FaxCentre F12 User Guide Page A-1 Ap pe nd ix A - Sa fe ty Note s Appendix A - Safety Notes Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read...

Xerox FaxCentre F12 User Guide Page A-3 Ap pe nd ix A - Sa fe ty Note s Never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas. Covers, guards and interlock switches are provided to ensure that the machine will not operate with covers opened. Do not put yo...

Page A-4 Xerox FaxCentre F12 User Guide Regulatory Information FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference wh...

Xerox FaxCentre F12 User Guide Page A-5 Ap pe nd ix A - Sa fe ty Note s FCC Regulations Send Header Requirements Federal Communications Commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the tran...

Page A-8 Xerox FaxCentre F12 User Guide Canadian Certification Notice: The Industry Canada Label on the machine identifies certified equipment. This certification means that the equipment meets certain telecommunications networks protective, operational and safety requirements. Industry Canada does ...

Xerox FaxCentre F12 User Guide Page A-9 Ap pe nd ix A - Sa fe ty Note s Environmental Compliance Energy Star ® XEROX Corporation designed this product to comply with the guidelines of the ENERGY STAR ® program of the Environmental Protection Agency. As an ENERGY STAR ® Partner, XEROX has determined ...

Xerox FaxCentre F12 User Guide Page B-1 A p pe nd ix B - S p ecifica tio ns Appendix B - Specifications The FaxCentre F12 adheres to strict specifications , approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a...

Page B-2 Xerox FaxCentre F12 User Guide Printer Specification Item Description Emulation PCL6 Resolution True 600 x 600 dpi, 1200 dpi class Printing speed 12 ppm (for A4 / letter size) Effective printing width 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.5 x 14 inch)202 mm (8 inches) for...

Xerox FaxCentre F12 User Guide Page B-3 A p pe nd ix B - S p ecifica tio ns Fax Specification Item Description Applicable line G3 PSTN (Public Switched Telephone Network) Compatibility ITU Group 3 Resolution Standard: 203 x 98 dpi Fine: 203 x 196 dpi Super Fine: 300 x 300 dpi Data coding MH/MR/MMR/J...

Page B-4 Xerox FaxCentre F12 User Guide Scanner and Copier Specification Item Description Scanning method Compact Image Sensor (CIS), ADF Scan speed ADF (SDMP): 12 cpm ADF (MDSP): 6.6 cpm at Text/Mixed 3.3 cpm at Photo Scan resolution 300 x 300 dpi Scan mode True color, 256 gray, Black and white Cop...

Xerox FaxCentre F12 User Guide Page B-5 A p pe nd ix B - S p ecifica tio ns General Specification Item Description Input paper tray capacity Cassette: 550 sheets 75 g/m 2 (20 lb) Bypass tray: 100 sheets 75 g/m 2 (20 lb) Output tray capacity 250 sheets 75 g/m 2 (20 lb) Toner cartridge life 6,000 page...

Page B-6 Xerox FaxCentre F12 User Guide Paper Specification Item Description Paper types available Plain paper, OHP film, Label, Envelope, Card, Postcard Paper sizes Paper Type W x L (mm) W x L (Inch) Letter 215.9 x 279 8.5 x 11 Legal 215.9 x 355.6 8.5 X 14 JIS B5 182 x 257 7.17 x 10.12 A4 210x 297 ...

Xerox FaxCentre F12 User Guide Indexi Index Numerics 2-Sided Copy 3-10 Long Edge 3-10 Short Edge 3-10 A Accessing Printer Settings 4-3 Adding a Pause 2-10 Adding Paper 2-16 Adjusting Speaker Volume 9-7 Advanced Tab 9-15 ANS/FAX mode 5-16 Appendix A - Safety Notes A-1 Appendix B - Specifications B-1 ...