Xerox 3635 - Manuals

1 Welcome Xerox Phaser 3635 User Guide 3 About This Guide Throughout this User Guide some terms are used: • Paper is the same as media. • Document is the same as original. • XeroxPhaser 3635 is the same as the machine / device. The following table offers further information about the conventions use...

1 Welcome 4 Xerox Phaser 3635 User Guide Related Information Sources Information on this family of products can be found in: 1. This User Guide 2. The Quick Use Guide 3. The System Administration CD 4. The Xerox website http://www.xerox.com

1 Welcome Xerox Phaser 3635 User Guide 5 Customer Support If you need assistance during or after product installation, please visit the Xerox website for online solutions and support: http://www.xerox.com If you require further assistance, call our experts at the Xerox Welcome Center, or contact you...

1 Welcome 6 Xerox Phaser 3635 User Guide Safety Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and complian...

1 Welcome Xerox Phaser 3635 User Guide 7 4. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Operational Safety Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requ...

1 Welcome 8 Xerox Phaser 3635 User Guide • Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers. • Never locate the machine near a radiator or any other heat source. • Never push objects of any kind into the ventilation openings. • ...

1 Welcome Xerox Phaser 3635 User Guide 9 will only fit into an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet. 2. Always connect equipment to a correctly grounded power outlet. If in doub...

1 Welcome 10 Xerox Phaser 3635 User Guide Standard: UL60950-1, 2003 Edition. Certification is based on reciprocity agreements, which include requirements for Canada. Laser Safety Information CAUTION: Use of controls, adjustments or performance of procedure other than those specified herein may resul...

1 Welcome Xerox Phaser 3635 User Guide 11 This product has been manufactured under a registered ISO9001 Quality system. CE Mark The CE mark applied to this product, symbolizes XEROX's declaration of conformity with the following applicable European Union Directives, as of the dates indicated: Decemb...

1 Welcome 12 Xerox Phaser 3635 User Guide NOTE: Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. WARNING: Shielded cables must be used with this equipment to maintain compliance with FCC regulations...

1 Welcome Xerox Phaser 3635 User Guide 13 point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be r...

1 Welcome 14 Xerox Phaser 3635 User Guide present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropr...

1 Welcome Xerox Phaser 3635 User Guide 15 Illegal Copying Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. • Obligations or Securities of the United States Go...

1 Welcome Xerox Phaser 3635 User Guide 17 Environmental Compliance USA Energy Star As an ENERGY STAR partner, Xerox Corporation has determined that (the basic configuration of) this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR MARK are registered Un...

1 Welcome 18 Xerox Phaser 3635 User Guide Product Recycling and Disposal European Union Information for users on collection and disposal of old equipment and used batteries These symbols on the products, and/or accompanying documents mean that used electrical and electronic products and batteries sh...

1 Welcome Xerox Phaser 3635 User Guide 19 North America Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental p...

Xerox Phaser 3635 User Guide 21 2 Getting Started Before you use your machine, take some time to familiarize yourself with the various features and options.

2 Getting Started 22 Xerox Phaser 3635 User Guide Machine Overview Component Location Document Feeder, Trays 1, 2, High Capacity Feeder and Finisher Document Glass, User Interface and Control Panel Document Feeder Control Panel USB Port Output Tray Convenience Stapler Bypass Tray Paper Tray 1 Docume...

2 Getting Started Xerox Phaser 3635 User Guide 23 Models and Components Phaser 3635MFP/S Phaser 3635MFP/X 50-sheet DADF Standard Standard Paper Tray 1 & BypassTray Standard Standard Digital Copying Standard Standard Network Printing Standard Standard Scan to E-mail Standard Standard Embedded Fax...

2 Getting Started 24 Xerox Phaser 3635 User Guide Control Panel Overview Services Job Status Machine Status Display and Touch Screen Log In/Out Help Cancel Entry Numeric Keypad Stop Start Power Clear All Interrupt Printing Language Services Home Dial Pause Feature Description Services Displays the d...

2 Getting Started Xerox Phaser 3635 User Guide 25 Powering on the Machine The On/Off switch and the power outlet are at the rear of the machine. 1. Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged into a grounded power socket. 2. Press the ON/OFF switch to ...

2 Getting Started 26 Xerox Phaser 3635 User Guide Loading Paper Additional paper trays are available as an option. The instructions for loading all paper trays are the same. 1. Carefully pull open the paper tray. NOTE: Take care not to let the tray fall when removing it from the device. 2. Fan the p...

2 Getting Started 28 Xerox Phaser 3635 User Guide Logging On / Logging Off The System Administrator may choose to enable certain local and network authentication and accounting features which require the users to authenticate themselves before using the device. If authentication has been enabled: 1....

2 Getting Started Xerox Phaser 3635 User Guide 29 Machine Status The Machine Status feature displays the following: • Machine Information • Faults • Service Information Press the Machine Status button to the left of the User Interface. Machine Information The Machine Information tab displays the fol...

2 Getting Started 30 Xerox Phaser 3635 User Guide Paper Tray Status Displays the following information about each paper tray: • Status • Size, e.g. A4 (as preset by the System Administrator) • Type, e.g. punched, plain (as preset by the System Administrator) • Color (as preset by the System Administ...

2 Getting Started 32 Xerox Phaser 3635 User Guide Faults The Faults tab displays information on machine errors and faults. All Faults Displays the fault description and instructions on how to resolve the fault. Active Messages Displays the list of active error messages. Event Log Displays all fault ...

2 Getting Started Xerox Phaser 3635 User Guide 33 Service Information The Services Information tab displays the current status of customer replaceable and engineer replaceable consumables. Print Cartridge Displays the remaining number of images made with the current toner. Fuser Displays the number ...

2 Getting Started 34 Xerox Phaser 3635 User Guide Customizing Your Machine Your machine can be customized to suit your working environment and practices. The System Management Tools enable your System or Machine Administrator to set-up, customize and maintain the machine. After your machine is insta...

2 Getting Started Xerox Phaser 3635 User Guide 35 For Further Assistance Access the Online Help: Press Help at any time to access the online help screens. Messages, screen instructions and graphics provide additional information. For additional Help If you need any additional help on using your mach...

Xerox Phaser 3635 User Guide 37 3 Copy This chapter contains information on the copy screen and the copy features available.

3 Copy 38 Xerox Phaser 3635 User Guide Copy Procedure This section describes the basic procedure for making copies. Follow the steps below. Load the Documents – page 38Select the Features – page 39Enter the Quantity – page 40Start the Copy Job – page 41Job Status Screen – page 41Stop the Copy Job – ...

3 Copy Xerox Phaser 3635 User Guide 39 Document Glass: The following steps explain how to load documents using the document glass: 1. Raise the document feeder. 2. Place the document face down on the document glass, aligned with the tip of the registration arrow near the top left of the document gla...

3 Copy 40 Xerox Phaser 3635 User Guide 2. Select Copy on the touch screen. Ensure that the Copy screen is displayed. 3. Press the Clear All button on the control panel to cancel any previous selections. The control panel returns to the default entry screen. 4. Select the button for the feature requi...

3 Copy Xerox Phaser 3635 User Guide 41 NOTE: To cancel an incorrect entry, press the Cancel Entry button and enter the correct quantity. 4 Start the Copy Job Press the Start button. Each document is scanned only once. The number of copies requested is displayed in the upper right-hand corner of the ...

3 Copy Xerox Phaser 3635 User Guide 43 The Details button displays information such as owner, status, job type, time submitted, etc. 4. Select Close to return to the Progress of Your Job screen. 5. Select Close to return to the Job Status screen. 6. Select Screen Default to return to the preset defa...

3 Copy Xerox Phaser 3635 User Guide 45 Copy The tabs available for selecting the various Copy features are: 1) Copy 2) Image Quality 3) Layout Adjustment 4) Output Format Depending on the options enabled and how your machine has been configured, you may have to press the Services Home button and sel...

3 Copy Xerox Phaser 3635 User Guide 47 2-Sided Copying Double-sided copies can be made automatically from one or two-sided originals. 1 1 Sided: Use this option for 1 sided originals when 1 sided copies are required. 1 2 Sided: Use this option for 1 sided originals when 2 sided copies are required. ...

3 Copy 48 Xerox Phaser 3635 User Guide Image Quality The Image Quality tab provides copy features used for adjusting the appearance of the copy output. Select any of the top level buttons to select a feature. To view all the options for a feature, select the option required. Multiple options can be ...

3 Copy Xerox Phaser 3635 User Guide 49 Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals.

3 Copy 50 Xerox Phaser 3635 User Guide Layout Adjustment The Layout Adjustment tab provides copy features used for adjusting the layout of the copy output. Original Size Select this feature to specify how the device determines the size of the original document. Auto Detect: Use this option to allow ...

3 Copy Xerox Phaser 3635 User Guide 51 Presets: Use this option to specify the dimensions of the document scanning region when scanning from the document glass. There are several standard size dimensions that correspond to common document sizes and orientations. Custom Size: Use this option to manua...

3 Copy 52 Xerox Phaser 3635 User Guide Image Shift This feature enables the position of the image on the page to be adjusted. Off: The image position is not adjusted. Auto Center: Automatically centres the scanned image on the output paper. Margin Shift: Creates a binding edge for the document. The ...

3 Copy 54 Xerox Phaser 3635 User Guide Output Format The Output Format tab is used to produce different options for the finished output. Booklet Creation Use this feature to create booklets from a sequential set of either single-sided or double-sided originals. The machine prints 2-sided automatical...

3 Copy Xerox Phaser 3635 User Guide 55 Off: The feature is switched off. On: Use this option to enable the Booklet Creation feature. There are two further options available, when Booklet Creation is enabled. Covers Use this feature to automatically add covers to your copied set using stock taken fro...

3 Copy 56 Xerox Phaser 3635 User Guide Transparency jobs will be delivered single-sided, and collated with no finishing. The quantity can only be set to 1 for this feature. Select Blank to have the system insert a blank page between each transparency, or select Printed to insert a printed page betwe...

3 Copy Xerox Phaser 3635 User Guide 57 NOTE: Originals must be loaded in the document feeder when using this feature. 1 Page Up: Copies an original onto one sheet of paper. 2 Pages Up: Copies two separate originals onto one sheet of paper. 4 Pages Up: Copies four separate originals onto one sheet of...

3 Copy 58 Xerox Phaser 3635 User Guide ID Card Copy Use this feature to copy both sides of an ID document, e.g. a driver’s license, onto one side of paper. 1. Select Services Home to display the Services Home screen. 2. Select ID Card Copy to display the ID Card Copy screen. 3. Configure the output ...

Xerox Phaser 3635 User Guide 59 4 Fax The Fax feature may not be available on your machine, depending on your configuration. The optional Embedded Fax and Server Fax services can be installed, but only one fax service can be enabled at a time. NOTE: Embedded Fax is the default service when both fax ...

4 Fax 62 Xerox Phaser 3635 User Guide Fax Procedure This section describes the basic procedure for sending faxes. Follow the steps below. Embedded Fax and Server Fax Procedure – page 62 Load the Documents – page 62Select the Features – page 63Dial the Number – page 66Start the Fax Job – page 66Job S...

4 Fax Xerox Phaser 3635 User Guide 65 If necessary, select one of the tabs and configure the fax settings. For information on the individual tabs, refer to the following: • Fax on page 69 . • Image Quality on page 73 . • Layout Adjustment on page 74 . • Fax Options on page 75 . Server Fax If necessa...

4 Fax 66 Xerox Phaser 3635 User Guide 4 Dial the Number Select a dialing option to enter the fax number. Embedded Fax Server Fax For more information on dialing options for: • Embedded Fax Dialing Options: on See “Dialing Options” on page 69. • Server Fax Dialing Options on See “Dialing Options” on ...

4 Fax Xerox Phaser 3635 User Guide 67 6 Job Status Screen To follow the progress of your fax job, press the Job Status button on the control panel to display the Job Status screen. The default Job Status screen displays all incomplete jobs, including the queued fax job. If there are no incomplete jo...

4 Fax Xerox Phaser 3635 User Guide 69 Fax Use the options available on the Fax tab to enter the recipient telephone number and to select the standard features for your fax job. Dialing Options Use the Dialing Options to enter the destination fax number or numbers for the fax job. Individual fax numb...

4 Fax Xerox Phaser 3635 User Guide 71 3. Select the Add Character button. 4. Repeat as necessary and select the Save button when complete. 5. Press the Start button to send the fax. Address Book The Address Book contains a list of addresses, numbers and details that are relevant to your company and/...

4 Fax Xerox Phaser 3635 User Guide 75 Fax Options The Fax Options tab available with Embedded Fax provides further fax features which can be used when transmitting faxes. To view all the options for a feature, select the feature required. Multiple options can be selected for each fax job if required...

4 Fax 76 Xerox Phaser 3635 User Guide Remote Polling Poll a Remote Fax This option allows users to contact a remote fax machine to locate and receive faxes stored by the remote machine. More than one remote machine can be polled at a time. Enable this feature by selecting Poll a Remote Fax and selec...

4 Fax Xerox Phaser 3635 User Guide 77 Select Off to send the fax immediately. Select Specific Time to enter the time you wish the fax to be sent. Enter the hours and minutes separately and select AM or PM to denote if you want the fax to be sent in the morning or the evening. Send Header Text Select...

4 Fax 78 Xerox Phaser 3635 User Guide Delete Mailbox Documents Allows you to delete all the documents stored within a mailbox. NOTE: If the Delete Mailbox Documents or Print Mailbox Documents button is selected then both received and stored documents within the selected mailbox will be printed or de...

4 Fax Xerox Phaser 3635 User Guide 79 Forward to Fax/E-mail Features The Forward to Fax / E-mail feature allows incoming or outgoing faxes to be automatically forwarded to either another fax number or e-mail address. The System Administrator configures the feature via the Web UI. The System Administ...

4 Fax 80 Xerox Phaser 3635 User Guide Server Fax This section provides more detail on the Server Fax features. • Basic Fax on page 80 . • Image Quality on page 83 . • Layout Adjustment on page 84 . • Fax Options on page 85 . NOTE: For Embedded Fax information refer to Embedded Fax on page 68 . Basic...

4 Fax Xerox Phaser 3635 User Guide 81 Keypad Dial Use this option to enter the number using the numeric keypad. The number entered appears in the fax window. If an incorrect entry is made, use the C button to delete the number and then enter the correct number. Use the Keypad Dial option to return t...

Xerox Phaser 3635 User Guide 87 5 Network Scanning This chapter contains information about the options available within Network Scanning. Network Scanning enables the creation of an electronic image file. If Network Scanning has been enabled, an electronic file can be created from a hard copy origin...

5 Network Scanning 88 Xerox Phaser 3635 User Guide Scan Procedure This section describes the basic procedure for scanning. Follow the steps below. Load the Documents – page 88Select Network Scanning – page 89Select Network Scanning Template – page 90Change Feature Settings – page 90Start the Network...

5 Network Scanning Xerox Phaser 3635 User Guide 89 Document Glass: The following steps explain how to load documents using the document glass: 1. Raise the document feeder. 2. Place the document face down on the document glass, aligned with the tip of the registration arrow near the top left of the ...

5 Network Scanning 90 Xerox Phaser 3635 User Guide 2. Select Network Scanning on the touch screen. Ensure that the Network Scanning screen is displayed. NOTE: If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contac...

5 Network Scanning Xerox Phaser 3635 User Guide 91 If necessary, select one of the tabs and configure the network scan settings. For information on the individual tabs, refer to the following: Network Scanning on page 94.Advanced Settings on page 98.Layout Adjustment on page 100.Filing Options on pa...

5 Network Scanning 92 Xerox Phaser 3635 User Guide 6 Stop the Network Scanning Job Follow the steps below to manually cancel an activated scanning job. 1. Press the Stop button on the control panel to cancel the current scanning job. 2. To cancel a queued job press the Job Status button on the contr...

5 Network Scanning Xerox Phaser 3635 User Guide 93 Network Scanning Resources Additional scanning software can be added to the machine’s scanning capabilities: FreeFlow™ SMARTsend™ Server based scanning and routing software that supports multiple Xerox multifunction devices. Convert paper documents ...

5 Network Scanning 94 Xerox Phaser 3635 User Guide Network Scanning There are two important areas of information under the Network Scanning tab: Template List and Template Detail s. For more information on templates, refer to Template Overview on page 95 and Repositories on page 95 . Template Destin...

5 Network Scanning Xerox Phaser 3635 User Guide 95 Details The Details section on the right side of the screen displays information about the selected template. Each time you select another template file, this area will update to display information associated with the selected template. NOTE: Any c...

5 Network Scanning 96 Xerox Phaser 3635 User Guide 2 Sided Network Scanning This is used to specify whether the originals are single-sided or double-sided. Original Type Use this feature to select the type of original being scanned. Resolution Resolution affects the appearance of the scanned image. ...

5 Network Scanning 98 Xerox Phaser 3635 User Guide Advanced Settings The Advanced Settings tab allows you to update recently created network templates or to temporarily manipulate the scan template to enhance the appearance and style of your scanned image. Lighten/Darken Adjusts the lightness or dar...

5 Network Scanning Xerox Phaser 3635 User Guide 99 NOTE: Large files are not ideal for sharing and transmitting over the network due to the high processing demands they place on system resources. Update Templates Use this feature if you want to refresh the Network templates and cannot wait until the...

5 Network Scanning 100 Xerox Phaser 3635 User Guide Layout Adjustment Use this feature to temporarily change the information relating to your original. Original Size Select this feature to specify how the device determines the size of the original document. NOTE: If your machine does not show Mixed ...

5 Network Scanning 102 Xerox Phaser 3635 User Guide Filing Options Use this feature to manage the file destinations, formats and metadata. File Name Use this option to change the File Name from the template default. Type your file name using the soft touch screen keypad, then select the Save button....

5 Network Scanning Xerox Phaser 3635 User Guide 103 File Format Use the File Format option when the job is to be sent with a different file format than that set as the template default. Document Management Fields Document Management Fields provide information which is filed with your scanned documen...

6 E-mail Xerox Phaser 3635 User Guide 107 Up to 100 sheets of 20 lb (80 g/m² ) bond paper can be loaded. Weight ranges from 12.5 lb to 28 lb (50 - 120 g/m² ) - refer to Machine Specifications in the Specifications chapter on page 206. for full Document Feeder Specifications. 3. Place the stack in th...

6 E-mail Xerox Phaser 3635 User Guide 109 If necessary, select one of the tabs and configure the e-mail settings. For information on the individual tabs, refer to the following: E-mail on page 113.Advanced Settings on page 116.Layout Adjustment on page 118.E-mail Options on page 119. 2 Enter the Add...

6 E-mail 110 Xerox Phaser 3635 User Guide 4. To enter recipient address(es) as Copy (Cc:) or Blind Copy (Bcc:) addresses, select the To: button. Select either Cc: or Bcc: from the drop-down menu options. 5. When all recipient addresses have been added, select the Close button. To enter a programmed ...

6 E-mail Xerox Phaser 3635 User Guide 111 2) Use the up/down scroll buttons to locate the recipient. 3) Select the recipient in the list and select the Add button. 4) Repeat the above procedure to add more recipient addresses. 5) When all recipient addresses have been added, select the Close button....

6 E-mail 112 Xerox Phaser 3635 User Guide Active Jobs” is displayed. For more information on the Job Status screen, refer to Job Status Screen in the Copy chapter on page 41. 6 Stop the E-mail Job Follow the steps below to manually cancel an activated e-mail job: 1. Press the Stop button on the cont...

6 E-mail 114 Xerox Phaser 3635 User Guide Details Use this option to view the details of the selected recipient. The information displayed is determined by how the address was originally added to the Address List, either from the Internal or Public Address Book, or entered manually. Address Book The...

6 E-mail Xerox Phaser 3635 User Guide 119 E-mail Options Use this feature to change the Reply To e-mail address and to identify the file format required for the e-mail scanned image. File Format Use to set the file format of the scanned image. Reply To Use the Reply To feature to alter the default e...

7 Store File Xerox Phaser 3635 User Guide 121 7 Store File The Store Files feature allows you to scan hardcopy documents as an electronic file and place them into a folder located on a USB thumb drive. The stored job can then be retrieved at a later date for printing and sharing from the USB thumb d...

7 Store File 126 Xerox Phaser 3635 User Guide File/Folder Management Use this tab to manage the files and folders stored on the USB thumb drive. Choose one of the following options: Option Description Open Use this option to open a selected file or folder. New Folder Use this option to create a new ...

7 Store File Xerox Phaser 3635 User Guide 127 Store File Procedure 1 Load the Documents You can load the documents to be scanned either on the Document Glass or through the Document Feeder. Document Feeder: The following steps explain how to load documents using the document feeder: 1. Before loadin...

7 Store File 128 Xerox Phaser 3635 User Guide 2 Select the Store Files Feature Using a USB drive 1. Insert the USB drive into the front of the machine. 2. Press the Services Home button on the Control Panel. 3. Select the Store to USB button. 4. The root directory on the USB is displayed. 5. Select ...

7 Store File Xerox Phaser 3635 User Guide 131 Using the Copy Service This feature stores copies of the original documents on the device and stores them in a device-specific format. 1. Press the Services Home button and select Copy on the touch screen. Ensure that the Copy screen is displayed. 2. Sel...

7 Store File 132 Xerox Phaser 3635 User Guide 4. Select an option: • Copy and Store - save your job into a folder and print your job • Store Only - store your job into a folder for printing later 5. Select the Untitled box to enter a specific file name. 6. Select the Save button when you are finishe...

7 Store File Xerox Phaser 3635 User Guide 133 4 Job Status Screen To follow the progress of your scanning job, press the Job Status button on the control panel to display the Job Status screen. The default Job Status screen displays all incomplete jobs. If there are no incomplete jobs in progress, t...

7 Store File Xerox Phaser 3635 User Guide 135 Store Files from the Workstation This feature stores print jobs on the Internal Drive of the device. Print jobs are stored in a print-ready format. Using the Print Driver to Store Files 1. From your Workstation, open a document. 2. Click File and then Pr...

Xerox Phaser 3635 User Guide 137 8 Print Files The Print Files feature allows you to select and output pre-stored jobs as many times as you need. Jobs stored on the device or on a USB drive can be selected for printing.

8 Print Files 140 Xerox Phaser 3635 User Guide Print from USB 1 Insert the USB drive 1. Insert the USB drive into the USB port on the front of the device. 2. Select the Print from USB button on the USB Options screen. USB Port

8 Print Files 142 Xerox Phaser 3635 User Guide 1 Print the Job(s) Press the Start button. NOTE: Do not remove the USB drive from the device until printing has completed. 2 Job Status Screen To follow the progress of your scanning job, press the Job Status button on the control panel to display the J...

Xerox Phaser 3635 User Guide 145 9 Print The XeroxPhaser 3635 produces high quality prints from electronic documents. You can access the printer from your PC by installing the appropriate printer driver. A printer driver converts the code within the electronic document into a language that the print...

9 Print 146 Xerox Phaser 3635 User Guide Print Procedure This section describes the basic procedure for printing. NOTE: If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact the System Administrator. Documents c...

9 Print 148 Xerox Phaser 3635 User Guide Custom Size Printing This section describes the procedure for printing on custom size media. 1 Load Custom Size Media 1. Load custom size media into your machine. 2. Follow the touchscreen prompts to confirm paper size and type. Select Print from Your PC 1. C...

9 Print Xerox Phaser 3635 User Guide 149 Print Your Document 1. Click OK to confirm your selections. 2. Click OK to print your document.

9 Print 150 Xerox Phaser 3635 User Guide Printer Drivers The following provides an overview of the features available on the Windows printer driver - the appearance of other printer drivers may vary. For more information about a specific feature, please refer to the online Help facility provided as ...

9 Print 154 Xerox Phaser 3635 User Guide Image Options Use the options available in this tab to modify the appearance of your print job. This feature can also be used to print draft versions by choosing the Toner Saver option.

9 Print Xerox Phaser 3635 User Guide 155 Advanced Click this tab to access the options compatible with Adobe ® PostScript ® 3 TM and advanced programming features for your print job. Use the scroll arrows to move through the options. Clicking on a plus symbol will display further choices.

Xerox Phaser 3635 User Guide 157 10 Paper and other Media This chapter contains information about the different types of stock and stock sizes that can be used on your machine, available paper trays and the types of stock and sizes supported by each tray. There is one paper tray and a bypass tray as...

10 Paper and other Media 158 Xerox Phaser 3635 User Guide Loading Paper Preparing Paper for Loading Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. NOTE: To avoid unnecessary pap...

10 Paper and other Media 160 Xerox Phaser 3635 User Guide Please refer to Setting the Paper Size in the Paper and other Media chapter on page 163. Using the Bypass Tray The bypass tray is located on the front of your machine. It can be closed when not in use, making the product more compact. Use the...

10 Paper and other Media Xerox Phaser 3635 User Guide 161 4. Adjust the paper guide to the width of the stack of print material. Ensure you have not loaded too much print media. The stack should be under the Max Fill Line . 5. The UI screen shows the current paper supply settings for the Bypass Tray...

10 Paper and other Media Xerox Phaser 3635 User Guide 163 Setting the Paper Size Each time you open and close a paper tray, the machine will prompt you to identify the paper stock being used. NOTE: The paper tray information screen for each tray can be switched off using the Tools settings. By defau...

10 Paper and other Media 164 Xerox Phaser 3635 User Guide Media Specifications Media Guidelines When selecting or loading paper, envelopes or other special media please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quali...

Xerox Phaser 3635 User Guide 167 11 Setups This chapter identifies some of the key settings that you can customize to meet your requirements. It is aimed primarily at the System Administrator of the machine. Changing these settings is easy and will save you time when using the machine.

11 Setups 168 Xerox Phaser 3635 User Guide Accessing Tools All the machine setup features are in the Tools menu, accessed through the Log In/Out and Machine Status buttons on the control panel. 1. Press the Log In/Out button on the control panel. 2. Use the number keypad to enter the default passwor...

11 Setups Xerox Phaser 3635 User Guide 169 Tools Menu Overview According to your machine setup, some or all of the following options are accessible from the Tools Mode screen: : Feature Feature Options Feature Options Sub-menu Device Settings General Energy SaverSet Date & TimeGMT OffsetLanguage...

11 Setups Xerox Phaser 3635 User Guide 171 Localization Before using your new machine, the localization settings below will have been set using the machine installation wizard. As your requirements change, you may need to reset or adjust these settings. Set Date and Time Some features and functions ...

11 Setups 172 Xerox Phaser 3635 User Guide Tools > Device Settings > General > GMT Offset Set Measurements The measurements that are displayed on the touch screen can be set to either inches or mm. You can also set the decimal point ( Numeric Separator ) to either a period (e.g. 12.3) or a ...

11 Setups Xerox Phaser 3635 User Guide 173 Tools > Paper Tray Management > Paper Setting > Default Paper Size Set Altitude The xerographic process used in your machine to make prints is affected by air pressure. Air pressure is determined by the height of the machine above sea level. The ma...

11 Setups 174 Xerox Phaser 3635 User Guide Fax Setup The Fax Service Settings allow you to customize the fax settings. Tools > User Interface > Fax Service Settings Fax Transmission Defaults The transmission defaults allow you to customize the fax transmission settings. Tools > User Interfa...

11 Setups Xerox Phaser 3635 User Guide 175 Select the On button to enable this feature. Select the Off button to disable the feature. If this feature is enabled, you will receive a popup while faxing a document, requiring you to confirm if you want the fax sent immediately. Dial Tone Volume When the...

11 Setups 178 Xerox Phaser 3635 User Guide A different time period may be specified for documents received in mailboxes and for documents stored for polling (whether in general memory or a private mailbox). Choose the appropriate option and select whether to Delete on Print or Keep . Mailbox Setup T...

11 Setups Xerox Phaser 3635 User Guide 179 Setting up Paper Trays Paper Settings Default Stock The Default Stock settings allows the programming of the default paper type and color. Typically, this is the most common stock that will be used in the machine and is the stock that the machine will feed ...

11 Setups 180 Xerox Phaser 3635 User Guide Tray Settings Auto Tray When the On button is selected, the Auto Tray feature automatically selects the paper tray loaded with the paper size closest to the original document. This can be overridden on the Basic Copy screen by manually selecting the require...

11 Setups Xerox Phaser 3635 User Guide 181 Machine Presets Basic Copying Presets This feature defines the 2 default reduction or enlargement ratios (refer to the Reduce/Enlarge Presets topic) that appear in the Reduce/Enlarge panel of the Copy screen. Tools > User Interface > Copy Service Sett...

11 Setups Xerox Phaser 3635 User Guide 183 Change Default Settings Changing the user defaults to reflect the needs of the users will make the machine more user-friendly, increasing effectiveness and productivity. Set (Power Save) Duration Times This utility enables the System Administrator to modify...

11 Setups 184 Xerox Phaser 3635 User Guide Language Default Use this feature to set the User Interface language. Tools > Device Settings > General >Language > Default and Priority Audio Tones Use this feature to enable or disable one of the following audio tones: When enabled, the tones ...

11 Setups Xerox Phaser 3635 User Guide 185 Software Software Reset This utility provides the facility to reset the machine software without switching off and switching on the machine. Tools > Device Settings > Tests & Resets > Software Reset This facility allows you to reset the System ...

11 Setups 186 Xerox Phaser 3635 User Guide CRU Replacement Defaults Customer Replaceable Units (CRUs) are modules within the workings of the machine that you can replace when needed. The machine monitors the number of copies made for service information purposes. This information helps maintain the ...

11 Setups Xerox Phaser 3635 User Guide 187 Counter Resets Other replaceable units within the machine also track the number of images made as a measure of their life expectancy. These include: • Fuser Counter • Bias Transfer Roller Counter • Feed Rollers Counter • Document Feeder Friction Pad Counter...

11 Setups 188 Xerox Phaser 3635 User Guide Accounting Accounting allows the System Administrator to track the use of the machine and control access to the features. There are three accounting options: • Network Accounting • Xerox Standard Accounting • Foreign Device Interface Tools > Accounting &...

11 Setups Xerox Phaser 3635 User Guide 189 Xerox Standard Accounting (XSA) XSA tracks the numbers of Copy, Print, Networking Scanning, E-mail, Server Fax and Embedded Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the...

11 Setups Xerox Phaser 3635 User Guide 191 Security Settings Tools > Security Settings Authentication Job Operation Rights Enable Job Operation Rights for All Users or System Administrator Only with this feature. This sets permissions to allow general users or Systems Administrators to delete job...

11 Setups Xerox Phaser 3635 User Guide 193 Machine Tests Should you need to report any faults to the machine, the Xerox Welcome Center support may talk you through the following machine tests to verify the performance of the machine and user interface (UI) screen. Image Quality Test Patterns Use the...

11 Setups 194 Xerox Phaser 3635 User Guide Audio Tone Test The Audio Tones Test verifies that the Audio Tone on the UI is functioning properly. 1. Select Start Test to begin the test. The Audio Tone will activate if it is functioning properly. 2. Select End Test to end the test. The Test Pass/Fail s...

11 Setups Xerox Phaser 3635 User Guide 195 Application Checksum Verification The User Interface Application Checksum Verification checks that the UI software is up-to-date and running correctly. Select Start Test to begin the test. A message will be displayed indicating that the test in progress. A ...

11 Setups 196 Xerox Phaser 3635 User Guide Customer Support and Supplies Numbers Customer support and supplies numbers can be set to give users access to numbers and details vital to maintain the machine uptime. Tools > Device Settings > General > Xerox Customer Support This utility allows ...

11 Setups Xerox Phaser 3635 User Guide 197 Optional Services Depending on your machine configuration, you may have access to the following services. This utility allows you to enable or disable options at any time, where installed. In most cases no reboot is necessary. Tools > User Interface >...

Xerox Phaser 3635 User Guide 199 12 Maintenance Performing routine maintenance tasks enables your machine to continue running at optimum performance levels. Instructions are provided in this chapter for all the maintenance tasks required.

12 Maintenance 200 Xerox Phaser 3635 User Guide Consumables Consumables are items on the machine that need replenishing or replacing, such as paper, staples and customer replaceable units. To place an order for Xerox consumables, please contact your local Xerox Representative giving your company nam...

12 Maintenance Xerox Phaser 3635 User Guide 201 the front door. The instructions on the screen will tell you how to fit a new cartridge. If you do not want to replace the Print Cartridge now you can select the Abort button. The machine will continue to operate but will NOT make copies or prints. 1. ...

12 Maintenance Xerox Phaser 3635 User Guide 203 Cleaning the Machine WARNING: When cleaning your machine DO NOT use organic or strong chemical solvents or aerosol cleaners. DO NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation. Keep all...

12 Maintenance 204 Xerox Phaser 3635 User Guide Duplexing Automatic Document Feeder and Output Tray Regular cleaning keeps the document feeder and output tray free from dust and dirt. 1. Use a soft, lint-free cloth, lightly dampened with water. 2. Wipe clean the document feeder and output tray, incl...

Xerox Phaser 3635 User Guide 205 13 Specifications This chapter contains the specifications for the machine. Use the specifications listed below to identify the capabilities of the machine. The machine adheres to strict specifications, approvals and certifications. These specifications are designed ...

13 Specifications 206 Xerox Phaser 3635 User Guide Machine Specifications Machine Configurations Paper Supply Trays 1, & 2 Feature Specification Hardware Configuration ProcessorDADF or Document Glass Cover1-2 Paper trays and Bypass tray Machine Size Base configuration: width 18.6 x depth 18.8 x ...

13 Specifications Xerox Phaser 3635 User Guide 207 Bypass Tray NOTE: The paper stack height must not exceed 0.4" (10 mm) Document Feeder Paper Sizes Length min 8.3 - max 14" (210 - 356 mm)Width min 5.8 - max 8.5" (148 - 216 mm) 8.5 x 11"8.5 x 14"8.5 x 13"ISO B5 176 x 250mmISO...

13 Specifications 208 Xerox Phaser 3635 User Guide Output Modules Output Tray Document Feeder speed (A4) 1-1: 33 ipm1-2: 23 ipm2:2 collated: 12 ipm Feature Specification Feature Specification Capacity 250 sheets of 20 lb (80 g/m²) bond paper

13 Specifications Xerox Phaser 3635 User Guide 209 Electrical Specifications Feature Specification Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC & 220 - 240 VAC Average Power Consumption Power Save mode: 35 WattsStand By mode: 100 WattsPrinting Simplex: 750 WattsPrinting Duplex: 750 Watts

13 Specifications 210 Xerox Phaser 3635 User Guide Feature Specifications Fax Feature Print Feature Feature Specification Fax Transmission Speed 33.6 Kbps Telephone Line Type Standard public analogue switched telephone line or equivalent Communication Standard Super G3, IYU G3 Maximum Resolution Cap...

13 Specifications Xerox Phaser 3635 User Guide 211 Scan Feature Feature Specification Max scan width 8.5" (216 mm) Effective scan width 8.2" (208 mm) Maximum Resolution 600 x 600 dpi TWAIN / ISIS Compatible Network Twain / WIA Image Compression MH, MMR, LZW, JPEG, Flate Scan mode Mono Text, ...

Xerox Phaser 3635 User Guide 213 14 Troubleshooting A variety of situations can affect the quality of your output. For optimal performance, ensure these guidelines are followed: • Do not position the machine in direct sunlight or near a heat source such as a radiator. • Avoid sudden changes in the e...

14 Troubleshooting 214 Xerox Phaser 3635 User Guide Fault Clearance When a fault occurs, the display screen provides recovery instructions. Follow on-screen instructions to clear the fault NOTE: Any printed sheets removed will automatically be reprinted once the paper jam is cleared. Paper Jams The ...

14 Troubleshooting Xerox Phaser 3635 User Guide 215 Front Cover Area Jams 1. Press on both the front cover latches on the sides of the machine to open the front cover. 2. Remove the print cartridge and remove any jammed paper. 3. Replace the print cartridge and close the front cover door. 4. Open th...

14 Troubleshooting 216 Xerox Phaser 3635 User Guide 3. Carefully close the fuser door. Ensure there is an audible click as the fuser door latch slides back into position. 4. Close the rear cover door. Document Jams 1. Remove all the documents from the document feeder and document glass. 2. Lift the ...

14 Troubleshooting Xerox Phaser 3635 User Guide 217 Error and Fault Codes If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed on the User Interface screen. Follow the on-screen prompts to correct the error. ...

Xerox Phaser 3635 User Guide 219 Numerics 2 Sided Scanning, Email 114 2-Sided Copying 47 A Accounting Foreign Device Interface 189 Network Accounting 188 Xerox Standard Accounting 189 Audio Line Monitor, Fax Setup 174 Auto Answer Delay, Fax Receive Settings 175 Auto Center, Image Shift 52 Auto Detec...