Polycom IP 500 - Manuals - manualsarea.com

Page 2 - Table of Contents

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 2 of 13 Table of Contents Table of Contents ......................................................................................................................2 Introduction.............................................

Page 3 - Introduction

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 3 of 13 Introduction The purpose of this document is to inform VoicePipe users how use the Polycom IP500/501 Phone with VoicePipe. Each feature available with the VoicePipe Professional Seat will be described along wit...

Page 4 - The VoicePipe Toolbar

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 4 of 13 The VoicePipe Toolbar The VoicePipe Toolbar can be used to configure calling features such as do-not-disturb and call forward, and can also be used for a wide variety of click to call features. The VoicePipe To...

Page 5 - Feature Functionality; Account Codes - Verified; Account Codes - Unverified; Using the Feature; Ad-Hoc Conference Calling; Using the Feature

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 5 of 13 Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature 1. GO OFF HOOK . 2. Dial the NUMBE...

Page 6 - Call Forward Always; Call Forward Busy

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 6 of 13 Splitting a Conference Call 1. To split the existing conference call, press the SPLIT soft key. This places both calls on hold on separate lines. 2. Using the DISPLAY CONTROL keys, select the call you would lik...

Page 7 - Call Forward No Answer; Call Park; Call Park Retrieve

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 7 of 13 Using the Feature Activate: 1. GO OFF HOOK 2. Press *76 3. Follow the IVR instructions. Deactivate 1. GO OFF HOOK 2. Press *77 Call Forward No Answer Enable a user to redirect calls to another destination when ...

Page 9 - Call Transfer – To Voicemail; Call Waiting; Extended Functionality; Cancel Call Waiting Per Call

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 9 of 13 3. Press the SEND soft key. 4. When the second party picks up you may consult with them. 5. Press the TRNSFER soft key to transfer the call. 6. Press the CANCEL soft key to return to the first caller without tr...

Page 10 - Caller ID Blocking Per Call; Caller ID Delivery Per Call; Dialing; Do Not Disturb

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 10 of 13 Caller ID Blocking Per Call Allow users to block their caller ID on a call-by-call basis. Using the Feature 1. GO OFF HOOK . 2. Press *67 . You will hear a stutter dial tone then a normal dial tone. 3. Dial th...

Page 11 - Hold; Last Number Redial

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 11 of 13 2. Using the DISPLAY CONTROL keys, select the individual LINE that you want to place in Do Not Disturb mode and then press the SELECT soft key, or press the SET ALL soft key to select all lines. 3. Press the E...

Page 12 - Speed Dial 8

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 12 of 13 Extended Functionality 1. GO OFF HOOK 2. Press *07 . Push-to-Talk Provides intercom-like functionality. This feature allows a user to dial another station where the system will request the destination station ...

Page 13 - Voicemail

Polycom IP 500/501 User Guide VoicePipe Communications IP 500/501 User Guide Page 13 of 13 3. Using the KEYPAD Enter the Speed Dial 8 Code 2-9 plus the NUMBER you want to associate with it and then press the # key. 4. The IVR will notify you whether or not the programming was successful. Use 1. GO O...