Page 4 - Thank you for choosing the SoundStation; Introduction; Check this list before installation to ensure
1 Thank you for choosing the SoundStation ® IP 4000 SIP. This conference phone provides multi-person audio conferencing capabilities for small to medium conference rooms within a Session Initiation Protocol (SIP) internet protocol telephony system. In this User Guide you will find everything you nee...
Page 5 - Installing.SoundStation; IP 4000 SIP phone. If you; Connecting Network and Power Source; AC Power Option
2 Installing.SoundStation ® .IP.4000.SIP This section provides basic installa-tion instructions and information for obtaining the best performance with the SoundStation ® IP 4000 SIP phone. If you require additional information or assis-tance with your new phone, please contact your system administr...
Page 6 - Features; LED Indicators; Green; Keys
3 Features LED Indicators The LEDs located on the top of your SoundStation ® IP 4000 indicate the current status of the phone. Green - Your call is in progress. Flashing green - A call is incoming. Blinking green - Your call is held by the far end. Red - Your call is muted. Blinking red - You have p...
Page 7 - Placing a Call; key or the; New Call; Answering a Call; key or press the; Dial; Reject; Press the; Answer
4 Placing a Call 1. To obtain dial tone, press the key or the New Call soft key. 2. Dial the desired number. Answering a Call To obtain the IP address of your phone, press followed by Status, Platform and Phone . The IP address is listed together with other phone information. Users also have the opt...
Page 8 - Call Hold and Resume; Hold; Multiple Calls on Hold; Resume; Microphone Mute; Next; More; ) characters and the
5 Call Hold and Resume During a call, press the Hold soft key. The call will be placed on hold and this will be indicated on the display. The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft key to retrieve the call. Multiple Calls on Hold If multiple calls are on ...
Page 9 - Split; soft key; Call Timer
6 Local Conferencing You can create a conference with two other parties using the phone’s local conferencing feature. 1. Place a call to the first party.2. Press the Confrnc soft key to create a new call (the active call is placed on hold). 3. Dial the phone number of the second party or use the arr...
Page 10 - Ending a Call
7 Redial Press to place a call to the last dialed number. Call Forwarding Calls may be forwarded to another exten-sion as follows: 1. Press the Forward soft key from the phone’s idle display or press and select Features and Forward... at any time. 2. Enter a number or URL to forward all future calls...
Page 11 - Up; Time and Date; Settings; Ring Type; Settings; Play; Distinctive Ringing / Call; soft key and you will answer the call. If your
8 1. Press . Select Settings fol- lowed by Basic, Contrast . 2. Press the Up or Down soft keys (or volume keys) to increase or decrease the display contrast. 3. Press the Ok soft key to accept changes. 4. Press the key to return to the idle display. Time and Date Time and Date is clearly displayed o...
Page 12 - Call Lists; Contact Directory; To add or edit a contact:; for
Call Lists A local list of calls missed, received, and placed is maintained by the phone. Press . Select Features followed by Call Lists, and Missed, Received, or Placed Calls as desired. Call information will be displayed. Choose: 1. Edit to amend the dial string if necessary. 2. Dial to return the...
Page 13 - Search; Submit; To search
10 To search for a particular contact: 1. Press More and then Search from the Contact Directory menu. 2. Using the dial pad, enter the first few characters for First or Last names. 3. Press Search to search for contacts. 4. Successful matches can be dialed from the resulting screen. To search for a ...
Page 14 - Speed Dial; To assign John to a Speed Dial entry:; tact Directory; To remove a Speed Dial entry:; Multiple Call Appearances
11 Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. Speed dial entries can be viewed from the idle display by pressing . To assign John to a Speed Dial entry: 1. Press , select Features, Con- tact Directory . 2. Press the Add soft key to enter Jo...
Page 15 - To listen to voice messages:; Shared lines are an optional feature con-; Distinctive Ringing / Call Treatment; then the; Voice Mail is an optional feature config
12 The phone supports shared lines * . A shared line is indicated by a different line icon which is half black and half grey. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. The shared line icon change...
Page 16 - To read text messages:; Instant
13 1. Press and select Settings, Basic, Preferences, Language. 2. Scroll through the list of available languages and press the key when the desired language is highlighted. 3. The display will change to the language of your choice. 4. Exit to the idle display by pressing . Phone Reboot Periodically,...
Page 17 - To send a text message:; Messages, Instant Messages; To add or delete a contact from your buddy list, or block a contact:
14 The phone combines interactive message services and status monitoring to comple-ment a traditional messaging application such as email. Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Each phone can “watch” the status of up to eight other...
Page 19 - No Ringing; No Display, Incorrect Display or Bad Contrast; Troubleshooting
16 • As “No Dial-Tone” above. Verify contrast adjustment: • Follow the instructions in this User Guide to adjust the contrast to a darker level. • Reboot the phone to obtain a default level of contrast (follow the instructions in this User Guide). No Ringing No Display, Incorrect Display or Bad Cont...
Page 20 - Class B Digital Device or Peripheral; Display shows “Network Link is Down”
17 • Check termination at the switch or hub (furthest end of the cable from the phone). • Check that the switch or hub is operational (flashing link/status lights) or contact your system administrator. • Press followed by Status, Network, and Ethernet . Scroll down to verify LAN port is Active. • Re...
Page 21 - This SoundStation
18 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. Installation Instructions Installation must be performed in ac-cordance with all rel...
Page 22 - Exclusions
19 LIMITED WARRANTY. Polycom war-rants to the end user (“Customer”) that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.Polycom’s sole obligation under this ex...
Page 23 - agreements applicable to your product.; Disclaimer
20 LAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGE-MENT, ALL OF WHICH ARE EX-PRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHO- RIZES ANY OTHER PERSON TO AS-SUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS P...