Polycom 72-1065-09 - Manuals

Page 2 - Notice; Trademark Information

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 2 Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The drawi...

Page 3 - Note concerning the NetLink Wireless Telephones:

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 3 Note concerning the NetLink Wireless Telephones: This device complies with Part 15 of the FCC Rules. Operation is s...

Page 4 - Table of Contents

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 4 Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.3 ...

Page 5 - About This Document; SpectraLink Corporation Model Numbers; SpectraLink 8000 SVP Server: Administration Guide for SRP; Customer Support Hotline; This manual uses the following icons and conventions.

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 5 1. About This Document This document explains how to configure and maintain the NetLink e340, h340 and i640 Wireles...

Page 6 - NetLink Wireless Telephone Overview; LinkPlus Interface Guide; QoS and Security; SVP Server: Administration Guide for SRP

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 6 2. NetLink Wireless Telephone Overview The NetLink e340, h340 and i640 Wireless Telephones are mobile handsets for ...

Page 7 - Quick Start Guide; . Ensure the software is properly loaded on the NetLink

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 7 The NetLink e340/h340/i640 Wireless Telephones support Wired Equivalent Privacy (WEP) as defined by the 802.11 spec...

Page 8 - NetLink Wireless Telephone Specifications; NetLink i640 Wireless Telephone

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 8 2.4 NetLink Wireless Telephone Specifications NetLink e340/h340 Wireless Telephone 1 NetLink i640 Wireless Telephon...

Page 9 - Handset Display; See the

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 9 2.5 Handset Display See the LinkPlus Interface Guide for your PBX for information about how the handset emulates th...

Page 10 - cadence described in section 3.2; Audio features; Startup Sequence; through

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 10 handset will follow the protocol command provided by the PBX if the user selects PBX cadence described in section ...

Page 11 - Handset Modes

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 11 2.7 Handset Modes Standby (on-hook) In the standby mode the handset is waiting for an incoming call or for the use...

Page 12 - Handset Displays; display

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 12 2.8 Handset Displays Status display Displays information from the PBX in two lines of text and displays available ...

Page 13 - NetLink Wireless Telephone Configuration; SpectraLink 8000 Telephony Gateway:; The Admin Menu; Opening the Admin menu

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 13 3. NetLink Wireless Telephone Configuration Prior to configuring a NetLink e340, h340, or i640 Wireless Telephone,...

Page 14 - Entering and editing Admin menu options

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 14 Entering and editing Admin menu options An asterisk (*) next to an option on the display indicates that the option...

Page 15 - Admin menu

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 15 Admin menu Admin Menu Items 2 nd Level 3 rd Level 4 th Level 5 th Level Phone Config License Option Set Current [L...

Page 17 - Best Practices for Deploying Enterprise-Grade Wi-Fi Telephony

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 17 components on a different subnet. If configured on the DHCP server, use option 3 for the Default Gateway and optio...

Page 19 - Configuration Guide

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 19 WPA-PSK The security features of WPA (Wi-Fi Protected Access) using PSK (pre- shared key) are available and may be...

Page 20 - User-defined Preferences; standby mode. While in the standby mode, press and hold

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 20 Restore Defaults The Restore Defaults option will set all user and administrative parameters except License Option...

Page 21 - Standby menu

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 21 Standby menu Standby menu item 2 nd Level 3 rd Level 4 th Level Lock Keys Language [List per download] Ring Option...

Page 26 - License Management; The; Requirements

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 26 4. License Management The NetLink Wireless Telephone system supports a number of different IP protocol integration...

Page 27 - Configuration Process; NetLink Wireless

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 27 4.2 Configuration Process 1. Download the latest NetLink Wireless Telephone software from

Page 28 - Testing a Handset; Troubleshooting

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 28 5. Testing a Handset Verify proper registration and operation of each handset by performing the following tests on...

Page 29 - Diagnostic Tools; Run Site Survey

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 29 6. Diagnostic Tools Run Site Survey , Diagnostic Mode and Syslog Mode are three diagnostic tools provided to assis...

Page 31 - Solving coverage issues; Access Point Problems; Diagnostics Mode; Screen 1

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 31 Solving coverage issues Coverage issues are best resolved by adding and/or relocating access points. Overlap issue...

Page 32 - Screen 2

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 32 Screen 2 • Jitter = average error or “wobble” in received packet timing, in microseconds • LastRate = Last success...

Page 33 - Screen 4; Association count since power up (AssocCount); Screen 5

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 33 Full – AP can not handle bandwidth requirements AthT – Authentication Timeout AscT – Association Timeout AthF – Au...

Page 34 - Syslog Mode

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 34 6.3 Syslog Mode A syslog server must be present on the network in order for the handset to send the log messages a...

Page 35 - Messages are formatted like the following example:

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 35 Successful Handoff New AP MAC New AP signal strength Old AP MAC Old AP signal strength Reason for handoff Other ca...

Page 36 - Certifying the Handsets; Conducting a Site Survey

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 36 7. Certifying the Handsets Prior to determining that an installation is complete, test the handsets following the ...

Page 37 - Software Maintenance; the; Upgrading handsets; Telephony Gateway: Administration Guide for SRP; Normal download messages; The normal; Download failure or recovery messages

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 37 8. Software Maintenance The NetLink e340, h340, and i640 Wireless Telephones use proprietary software programs wri...

Page 38 - In range/out of range; Service is restored if the user moves back within range.; Capacity; Configuration Problems; document for

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 38 9. Troubleshooting NetLink e340, h340, and i640 Wireless Telephones can exhibit transmission problems in several w...

Page 39 - or access point. See the appropriate; Infrastructure Problems; or

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 39 or access point. See the appropriate LinkPlus Interface Guide or the Configuration Guide for the access point in u...

Page 40 - Handset Status Messages

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 40 9.5 Handset Status Messages Handset status messages provide information about the NetLink e340, h340, and i640 Wir...

Page 46 - Index

SpectraLink Corporation Configuration and Administration–NetLink e340/h340/ i640 Wireless Telephone NetLink Telephony Gateway and SpectraLink Radio Protocol PN: 72-1065-09-J.doc Page 46 Index Access point Coverage, 31 Coverage test, 36 Audio problems, 39 Automatic Learn, 17 Capacity, 38 Checking cod...