Polycom 3725-71352-001 - Manuals

1–1 1 Introducing the Polycom Halo 1.0 Upgraded Room The Polycom Halo 1.0 Upgraded Rooms facilitate face-to-face meetings between people located at different sites. The design and placement of the Halo 1.0 UHR video equipment, coupled with Polycom’s superb audio, will enable you to pick up minute fa...

Introducing the Polycom Halo 1.0 Upgraded Room 1–3 Getting Help from the Polycom Halo Concierge If any problems or questions arise, you have instant access to the Polycom Halo Concierge. With a simple press of a button on your Polycom Touch Control or a phone call, you're connected to the concierge ...

2–1 2 Using the Polycom Touch Control The Polycom Touch Control is your interface to the Polycom Halo 1.0 Upgraded Solutions experience. It enables you to place video and audio calls, adjust the volume, show content, select options, and hang up calls. The Polycom Touch Control is located on the tabl...

Using the Polycom Touch Control 2–2 Powering the Polycom Touch Control On and Off The Polycom Touch Control goes to sleep after two minutes of inactivity. >> Touch the screen to wake up the control panel. Accessing the Home Screen The first screen you see on the Polycom Touch Control is the fi...

Using the Polycom Touch Control 2–4 Figure 2-3 Home Screen Page Three Understanding the Polycom Touch Control Indicators When you are in a call, the Call screen appears. Figure 2-4 Call Screen (In a Call) From the Call screen, you can complete these tasks: • Touch the Mute/Unmute button to mute or u...

Using the Polycom Touch Control 2–5 • Touch Show Content to select, start showing, or stop showing content. Note that the background color of the Call screen will change when you are in a call and receiving content. • Touch Help Desk to get help from the Polycom Halo Concierge. • Touch Participants ...

Using the Polycom Touch Control 2–6 Calling by Entering a Name or Number To call by entering a name or number: 1 From the Home screen, touch Place a Call . The Keypad screen appears. Figure 2-6 Keypad Screen (Not in a Call) 2 Using the keypad, enter the video or phone number, IP address, or E.164 ex...

Using the Polycom Touch Control 2–7 4 If you make a mistake while dialing, touch Backspace . 5 Touch Call to place the call. Calling from the Director y If you are registered with a directory server, you can browse or search for a site to call. To call from the director y: 1 From the Home screen, to...

Using the Polycom Touch Control 2–8 Ending a Call To end a call: 1 From the Call screen, touch Hang Up . You will receive a message that the call has ended. 2 Touch OK . Adjusting the Volume This section describes how to adjust the sound you hear at your site, how to change the volume on the Polycom...

Using the Polycom Touch Control 2–9 Muting the Microphones You can mute the microphones if you do not want the far site to hear you. To mute or unmute the microphones: 1 From the Home screen, touch Audio . The Audio screen appears. 2 Touch Mute or Unmute to control your microphones. When you are in ...

Using the Polycom Touch Control 2–10 Calling the Polycom Halo Concierge When you experience technical difficulties or have a question about your Polycom Halo 1.0 Upgraded Room, you can call the Polycom Halo Concierge via the Help Desk function on your Polycom Touch Control. The Help Desk number is c...

. 3–1 3 Viewing People and Content What can you expect to see on the displays during a video conference in a Polycom Halo 1.0 Upgraded Room? Your Polycom Halo 1.0 Upgraded Room display layout changes depending on if your video conference is with a single Halo 1.0 Upgraded Room (point to point) or wi...

Viewing People and Content 3–2 Multipoint Video Conferences Three or four connections If three or four Polycom Halo 1.0 Upgraded Rooms are connected in a multipoint conference, the center four seats of each Halo 1.0 UHR connected to the meeting show in a lower display. With the smaller number of par...

Viewing People and Content 3–4 5 When you are done using the laptop, touch Stop . Figure 3-5 Laptop Stop Button on the Show Content Screen The Laptop button moves down on the screen, and the laptop content is no longer shown to the video conference participants. Using a Document Camera Your Polycom ...

4–1 4 Conducting Successful Meetings Conducting a successful meeting in a Polycom Halo 1.0 Upgraded Room is easy. Because your Polycom Halo 1.0 Upgrade Solution is a fully managed service that administers the cameras, microphones, speakers, remote controls, and other equipment, you can be free to co...

Conducting Successful Meetings 4–2 Video Tips Polycom Halo 1.0 Upgraded Room cameras are located above each of the three main displays. To achieve the best video from the cameras: • Do not sit in front of the table seams. If you do, your image will look “split” to the far-end participants. You can b...

Conducting Successful Meetings 4–3 Document Camera Tips Your Polycom Halo 1.0 Upgraded Room is equipped with an optional document camera. You may find these tips helpful when using the camera: • If your room does not have a whiteboard, you can annotate on a document that you display using your docum...

Conducting Successful Meetings 4–4 Connecting to Polycom Halo 1.0 Upgraded Rooms If you are unable to connect to your meeting: • Make sure you have selected the correct Polycom Halo 1.0 UHR from the Directory, then try the call again (point to point). • Make sure you have selected the appropriate me...

Polycom, Inc. 5–1 5 Troubleshooting For more troubleshooting information, you can search the Knowledge Base at support.polycom.com . or contact the Polycom Halo Concierge. Halo 1.0 Upgraded Rooms If you have trouble making video calls: • Make sure the number you dialed is correct, then try the call ...

Halo Services for Polycom® Endpoints User’s Guide 5–2 Polycom, Inc. How to Contact Technical Support Getting Help from the Polycom Halo Concierge If any problems or questions arise, you have instant access to the Polycom Halo Concierge. With a simple press of a button on your Polycom Touch Control o...

Polycom, Inc. A–1 A Meeting Topologies Depending on the number of Halo 1.0 Upgraded Rooms connected to the video conference, all displays may not be active. If your meeting contains three, five, or six total Halo 1.0 Upgraded Rooms, one or two of the displays will show a blank black screen. Point to...

Meeting Topologies Polycom, Inc. A–2 Multipoint In multipoint video conferences, the display layouts will shift configuration based on a variety of factors such as eye gaze, video image size, and seating orientation. As participants enter or leave a conference, the display layout may change to updat...

Meeting Topologies Polycom, Inc. A–3 Four Halo 1.0 Upgraded Rooms Figure A-3 Four Halo 1.0 Upgraded Rooms Connected Five Halo 1.0 Upgraded Rooms Figure A-4 Five Halo 1.0 Upgraded Rooms Connected Halo 1.0 UHR 1 Viewpoint Halo 1.0 UHR 2 Halo 1.0 UHR3 Halo 1.0 UHR 4 Halo 1.0 UHR 1 Viewpoint Halo 1.0 UH...

Meeting Topologies Polycom, Inc. A–4 Six Halo 1.0 Upgraded Rooms Figure A-5 Six Halo 1.0 Upgraded Rooms Connected Seven Halo 1.0 Upgraded Rooms Figure A-6 Seven Halo 1.0 Upgraded Rooms Connected Halo 1.0 UHR 1 Viewpoint Halo 1.0 UHR 2 Halo 1.0 UHR 3 Halo 1.0 UHR 5 Halo 1.0 UHR 6 Inactive display Hal...