Page 2 - NOTICE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by M ITEL N ETWORKS or any of its affiliates...
Page 3 - Contents; ABOUT YOUR PHONE
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUSTOMIZING YOUR PHONE 3 Ringer Control 3 Handset Receiver Volume Control 3 Speaker Volume Control 3 Display ...
Page 5 - DOWN ARROW; Arrow
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated CommunicationsPlatform (3300 ICP). When used with a 3300 ICP, your T7100 phone has six fixed-function keys ( (SUPERKEY), (TRANS/CONF), (CANCEL), DOWN ...
Page 6 - HOLD; Dialing; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing
-2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on the display is identified by double quotes (for example, "Language?"). Using Your Norstar Phone with the 33...
Page 7 - CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the phone is ringing:; press; Handset Receiver Volume Control; To adjust the Display Contrast while your phone is idle:; Press
-3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Pitch while the phone is idle: 1. Press . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, press * (Yes). To adj...
Page 8 - Language Change; To change the display language:; MAKING AND ANSWERING CALLS; Make a call; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:
-4- Language Change To change the display language: 1. Press . 2. Press # (No) until "Language?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desired language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. Dial the numbe...
Page 9 - Speed Call - Personal; To store a personal Speed Call number:; CALL HANDLING; Temporary Hold; To place a call on temporary hold
-5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5. Hang up. To dial a stored personal Speed Call n...
Page 10 - Transfer; To Transfer an active call:; To cancel the Transfer, press; Conference; To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:
-6- Transfer To Transfer an active call: 1. Press . 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and hang up. To cancel the Transfer, press . Conference To form a Conference when a t...
Page 11 - Call Forward; To program Call Forward:; To turn Call Forward on, press
-7- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects externalcalls when your phone is busy. NA-Int redirects intern...
Page 12 - Call Forward - Remote; To forward calls from a remote station to your current location:; Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:
-8- Call Forward - Remote To forward calls from a remote station to your current location: 1. Press . 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6. Dial the extension of the remote station. 7. Pre...
Page 13 - Call Forward - Override; To override Call Forward and ring a station:; Messaging - Advisory; To respond to a message waiting condition on your phone:; To call the message sender, press; To answer a Callback:
-9- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press . 2. Press # (No) until "Advisory Msgs?" appears. 3. Press * (Yes). 4. Press # (Next) until...
Page 14 - Messaging - Cancel Callback; To cancel a Callback:; Messaging - Cancel All Callbacks; To cancel all Callbacks:; USING ADVANCED FEATURES; Account Codes; To use Forced Account Codes:
-10- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced ...
Page 15 - Call Park; To retrieve a call parked by the attendant:; Call Pickup; To Campon to a busy station:
-11- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press *6 . To answer a call that is ringing at ...
Page 16 - To activate or deactivate Do Not Disturb:; To activate Do Not Disturb from a remote station:; Dial the number of the station to which; Do Not Disturb; Dial the number of the station with; Do Not Disturb; Override; To use Override when you encounter busy or DND tone:; Dial; Paging
-12- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial **5 . 3. Dial the number of the station...
Page 17 - Direct Paging; To answer a Direct Page (indicated by a single burst of tone):
-13- Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2. Press the *37 . 3. Dial the extension number. 4. ...
Page 18 - Group Paging / Meet Me Answer; To make a Group Page:; Trunk Flash; To flash a trunk while talking on an outside call:
-14- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or ...
Page 19 - Tag Call; To tag a malicious call:
-15- Tag Call Tag Call allows you to "tag" any threatening call that you receive. Using this tag, your system administrator can identify the source of the malicious call and provide this information to appropriate personel or authorities. You can only tag calls during an active two-party cal...