Page 2 - NOTICE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by M ITEL N ETWORKS or any of its affiliates...
Page 3 - Contents; ABOUT YOUR PHONE
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUSTOMIZING YOUR PHONE 3 Ringer Control 3 Handset Receiver Volume Control 3 Speaker Volume Control 3 Display ...
Page 5 - Phone buttons; Arrow
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated CommunicationsPlatform (3300 ICP). When used with a 3300 ICP, your M7100 phone has six fixed-function keys ( SUPERKEY, TRANS/CONF, CANCEL, DOWN ARROW,...
Page 6 - HOLD; Dialing; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing
-2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on the display is identified by double quotes (for example, "Language?"). Using Your Norstar Phone with the 33...
Page 7 - CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the phone is ringing:; press; SUPERKEY; Handset Receiver Volume Control; To adjust the Display Contrast while your phone is idle:; Press; DOWN ARROW
-3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adjust the ringer pitch, pr...
Page 8 - Language Change; To change the display language:; MAKING AND ANSWERING CALLS; Make a call; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:
-4- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # (No) until "Language?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desired language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. Dial ...
Page 9 - Speed Call - Personal; To store a personal Speed Call number:; To dial a stored personal Speed Call number:; Enter an index number between; To dial without lifting the handset:
-5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5. Hang up. To dial a stored personal Speed Call n...
Page 10 - CALL HANDLING; Temporary Hold; To place a call on temporary hold; Transfer; To Transfer an active call:; Conference; To leave a Conference:
-6- CALL HANDLING Temporary Hold To place a call on temporary hold z Press TRANS/CONF . To retrieve a call from temporary hold z Hang up or press CANCEL . The held call automatically calls back your phone. Note: A call placed on temporary hold will automatically call back your phone after 1 minute. ...
Page 11 - Conference Split; To Split a Conference and speak privately with the original party:
-7- Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . To return to the conference call: z Press TRANS/CONF .
Page 12 - Call Forward; To program Call Forward:; To turn Call Forward on, press
-8- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects externalcalls when your phone is busy. NA-Int redirects intern...
Page 13 - Call Forward - Remote; To forward calls from a remote station to your current location:; Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:
-9- Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call Forwarding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes). 6. Dial the extension of the remote statio...
Page 14 - Call Forward - Override; To override Call Forward and ring a station:; Messaging - Advisory; Messaging - Callback; To respond to a message waiting condition on your phone:; To call the message sender, press; To answer a Callback:
-10- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY . 2. Press # (No) until "Advisory Msgs?" appears. 3. Press * (Yes). 4. Press # (N...
Page 15 - Messaging - Cancel Callback; To cancel a Callback:; Messaging - Cancel All Callbacks; To cancel all Callbacks:; USING ADVANCED FEATURES; Account Codes; To use Forced Account Codes:
-11- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced ...
Page 16 - Call Park; To retrieve a call parked by the attendant:; Call Pickup; To Campon to a busy station:
-12- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press *6 . To answer a call that is ringing at ...
Page 17 - To activate or deactivate Do Not Disturb:; To activate Do Not Disturb from a remote station:; Dial the number of the station to which; Do Not Disturb; Dial the number of the station with; Do Not Disturb; Override; To use Override when you encounter busy or DND tone:; Dial; Paging
-13- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset. 2. Dial **5 . 3. Dial the number of the station...
Page 18 - Direct Paging; To answer a Direct Page (indicated by a single burst of tone):
-14- Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2. Press the *37 . 3. Dial the extension number. 4. ...
Page 19 - Group Paging / Meet Me Answer; To make a Group Page:; Trunk Flash; To flash a trunk while talking on an outside call:
-15- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or ...