Page 2 - ii; NOTICE; ). The information is subject to change without notice and should; Trademarks; ®,TM Trademark of Mitel Networks Corporation
ii NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL ® ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates...
Page 3 - Mitel
Table of Contents iii Document Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Wh...
Page 5 - The Mitel; NuPoint Unified; and the release number has been reset from Release 12.5 to; Services and
1 Document Overview This document serves as an introduction to the NuPoint Unified Messenger Release 3.0 product that you received or are upgrading to and describes the features and functionality of the product, as well as the supported integration types and the integration requirements. In addition...
Page 6 - Start Here Guide; The Standard platform is a one server model for smaller sites.
Start Here Guide 2 In addition, NuPoint Unified Messenger provides applications and interfaces that system administrators can use to administer the NuPoint server onsite or remotely, as well as to create their own applications to suit their company’s specific needs. All NuPoint Unified Messenger lic...
Page 7 - Sun Server Support: IP Model 640 on Sun Servers; For more information on the Sun server support, refer to the; Unified Messaging Support for Lotus Notes and GroupWise
3 What’s New in Release 3.0? New Platform (Model 640E) NuPoint Unified Messenger now offers a single-server version of the IP model 640 platform, with the option to upgrade to a full 640 model when required. The 640E is a single-node NuPoint Unified Messenger system, which can support up to 120 voic...
Page 8 - Advanced UM support for MS Exchange 2007 and Outlook 2007
Start Here Guide 4 For more information, refer to the Technical Documentation Online Help and the Web Console Help . For end user information, refer to the Web View Help . Advanced UM support for MS Exchange 2007 and Outlook 2007 NuPoint Unified Messenger Advanced Unified Messaging now supports MS E...
Page 9 - Speech Auto Attendant; UK English Prompt and Grammar Support
5 Speech Auto Attendant UK English Prompt and Grammar Support The Speech Auto Attendant (SAA) now supports UK English prompts and grammar. The functionality of the Speech Auto Attendant is the same as that offered with NA English in Release 12.0. For more information on the new UK English prompt ins...
Page 10 - Base Software; NuPoint Unified Messenger Base Software Feature Descriptions
Start Here Guide 6 Base Software The following table lists the NuPoint Unified Messenger features provided in the base software and includes a brief description of each feature. NuPoint Unified Messenger Base Software Feature Descriptions Feature Description NP Voice/Receptionist Basic Auto Attendan...
Page 11 - Optional Features; is
7 Optional Features The following table lists the optional NuPoint Unified Messenger features and includes a brief description of each feature. Standard UM The Standard UM option provides SMTP forwarding of voice mail, Record-A-Call, and fax messages to e-mail. Standard UM users can listen to voice ...
Page 14 - Feature
Start Here Guide 10 Speech Auto Attendant The Speech Auto Attendant (SAA) is a speech-enabled application that allows users to place calls to people quickly and efficiently by speaking their names. In addition to placing calls by name, users can say a department name or telephone number. An online t...
Page 15 - Integrations; The PBX-IP Media Gateway (PIMG) is now called the Dialogic 1000 Media
11 Integrations The Enhanced Simple Message Desk Interface (ESMDI) integration allows the NuPoint Unified Messenger system to receive information from multiple PBXs through IP serial interfaces and thus enables users to have several phones served by different switches forward to the same mailbox. Th...
Page 16 - Integration Requirements; Engineering; Hardware; For a Digital Set integration:; PIMGs to emulate phones and provide access to the PSTN,
Start Here Guide 12 The following diagram illustrates how NuPoint Unified Messenger interfaces to the switches. Integration Requirements NuPoint Unified Messenger supports integration to a variety of PBXs in a variety of ways. For current information on supported PBXs and integration types, refer to...
Page 17 - For an SMDI or Analog integration:; An analog version of the PIMG, a PBX that supports; For an IP integration:; a 3300 ICP, and network connectivity. The 3300 ICP and the NuPoint
13 • For an SMDI or Analog integration: An analog version of the PIMG, a PBX that supports SMDI, loop start lines and line cords for the PIMG. The PIMGs need to connect to a100 MB Hub or a Layer 2 Switch, and each PIMG requires an IP address. • For an IP integration: a 3300 ICP, and network connecti...
Page 18 - RS-232 to Ethernet converter and network connectivity.
Start Here Guide 14 • For a T1/E1 MSDN integration to SX-2000 ® : a 3300 ICP Gateway (Release 5.x or later), and network connectivity. The 3300 ICP and the NuPoint Unified Messenger server should be on the same virtual local area network. • For a T1/E1 SMDI integration: a 3300 ICP Gateway (Release 5...
Page 19 - What You Received; Digital Set Integrations:; PIMGs; Technical Documentation Online Help
15 What You Received • For the NuPoint Unified Messenger Standard platform: A supported server for this model. The systems ship by default with a North American compatible keyboard and power cord. Customers outside North America will be required to obtain the keyboard and power cord from an authoriz...
Page 21 - Installation Procedures; Web View Help; NuPoint Unified Messenger Standard Platform
17 T1/E1 MSDN Integrations: - Mitel 3300 Integrated Communications Platform (ICP) Gateway (Release 5.x or later) including the Dual T1/E1 Framer MMC Module and the Release 5.x or later base software package. T1/E1 SMDI Integrations: - Mitel 3300 Integrated Communications Platform (ICP) Gateway (Rele...
Page 22 - NuPoint Unified Messenger Model 640 Platform; NuPoint Unified Messenger Model 640E Platform; NuPoint Unified Messenger AANAS Platform
Start Here Guide 18 You will need the following information prior to installing the system: • IP address of the NuPoint Unified Messenger system; • IP address of the IP Gateway; • Subnet mask; • Service Account ID from the AMC and a list of purchased options. NuPoint Unified Messenger Model 640 Plat...
Page 23 - Worksheets; For the PIMG
19 Worksheets The tables below serve as worksheets for system setup. Fill in the appropriate values for the PIMG or TIMG units, or the 3300 ICP as required for your integration. For the PIMG For the TIMG For the 3300 ICP Parameters Values Assign a Number to the PIMG(s) (1-6) IP Address for PIMG 1 IP...
Page 24 - Parameters
Start Here Guide 20 For T1/E1 SMDI Parameters Values IP Address of the 3300 ICP Set Registration Code Set Replacement Code Port Numbers for the Virtual 5020 IP Sets Total Number of Virtual Extensions (1-48 for T1 and 1-60 for E1) Virtual Extension Numbers on the 3300 ICP Initial Channel (Line) Numbe...