Page 3 - Contents; USING YOUR PHONE
-i- Contents ABOUT THE 5205 IP PHONE 1 Telephone Status Indicators 2 Line Keys 2 For Users on Resilient 3300 ICP Systems 2 Tips for Your Comfort and Safety 3 Adjusting the viewing angle 3 USING YOUR PHONE 4 Adjusting the ringer volume 4 Adjusting the handset receiver volume 4 Adjusting display contr...
Page 6 - Note: Refer to Making and Answering Calls for further information.; For Users on Resilient 3300 ICP Systems; The message waiting indicator is:
-2- Telephone Status Indicators Line Keys The bottom-right programmable feature key on your phone will be programmed by your Administrator as a LINE key (referred to as either an 'intercom' or 'Prime Line' key). Additional programmable keys can be set up to access other lines so that you can answer ...
Page 7 - Tips for Your Comfort and Safety; Protect your hearing; Adjusting the viewing angle; To tilt your telephone for better viewing:; either the upper or lower notches on the back of the phone.
-3- Tips for Your Comfort and Safety Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. Protect your hearing Your phone has a control for adjusting the volume of the handset receiv...
Page 8 - Adjusting the ringer volume; To adjust the Ringer Volume while the phone is ringing:; Adjusting the handset receiver volume
-4- USING YOUR PHONE Adjusting the ringer volume To adjust the Ringer Volume while the phone is ringing: z Press or . Adjusting the handset receiver volume To adjust the Handset Receiver Volume when you are using the handset: z Press or . Adjusting display contrast To adjust the contrast level of th...
Page 9 - MAKING AND ANSWERING CALLS; Making a Call; To make a call using the handset:; Press the Speed Call key to dial a pre-programmed number.; Answering a Call; To save the last number that you manually dialed:
-5- MAKING AND ANSWERING CALLS Making a Call To make a call using the handset: 1. Lift the handset. 2. Dial the number. Note: To use a line other than the primary one assigned to the phone, press one of the Line keys before you dial the number. To make a call using a Speed Call key: z Lift the hands...
Page 10 - Press the programmable key assigned to the Auto-Answer feature.; Speed Call; To dial a stored Speed Call number:
-6- Auto-Answer Auto-Answer lets you answer calls without lifting the handset. When a call arrives, you hear a short ring, followed by the caller's voice. To enable or disable Auto-Answer: z Press the programmable key assigned to the Auto-Answer feature. To answer a call while on Auto-Answer: z Lift...
Page 11 - CALL HANDLING; Cancel; To place a call on Hold:
-7- CALL HANDLING Cancel The Cancel key is a fixed-function key that allows you to cancel the current operation and return to a dial tone. Pressing this key is equivalent to replacing your handset and lifting it up again. When this key is pressed during programming, you are returned to the previous ...
Page 12 - Call Transfer; To Transfer an active call:; Conference Calls; To leave a Conference:
-8- Call Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and hang up. To retrieve the call, press the switchhook and dial *1. T...
Page 13 - Swap; To use the Swap feature to alternate between calls:; back and forth between the two calls.; Messaging; To respond to a message indication:
-9- Swap Swap allows you to alternate between two calls by pressing a key. Each call is kept private as neither person can overhear your conversation with the other. To use the Swap feature to alternate between calls: 1. Make or answer a call, consult and then press the SWAP key to place that call o...
Page 14 - Callback; To leave a callback message at another extension:; Callback - Cancel All; To cancel all callbacks:
-10- Callback To leave a callback message at another extension: z While listening to ringing or busy tone, press the CALL ME BACK key. The called extension user is informed of the message waiting indication by their Message Indicator flashing and the display screen showing "MESSAGE WAITING"....
Page 15 - Call Forward; To program and activate Call Forward:
-11- Call Forward Incoming internal and external calls presented at your extension can be forwarded in the following ways: z Call Forward All - forwards all your calls to another destination (extension or external number) without first presenting the calls at your extension. z Call Forward No Answer...
Page 16 - Call Forward - Remote; To forward calls from a remote extension to your current location:
-12- To cancel individual Call Forward types: 1. Lift the handset. 2. Do one of the following: To cancel the redirect of all calls, dial #8. To cancel the redirect of calls when your telephone is busy, dial **72. To cancel the redirect of calls when you don't answer, dial **74. 3. Hang up. To ...
Page 17 - Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:; Call Forward - Override; To override Call Forward and ring a extension:; USING OTHER FEATURES; Attendant Call Hold - Remote Retrieve; To retrieve a call placed on Hold by the attendant:
-13- Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73. 3. Hang up. Call Forward - Override To override ...
Page 18 - Call Park; To park an active call:
-14- Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the re...
Page 19 - Call Pickup; To retrieve a call when you hear Camp-on tone:
-15- Call Pickup To answer a call that is ringing at another extension in your Pickup Group: 1. Lift the handset. 2. Press the DIALED CALL PICKUP feature key or dial *6. To answer a call that is ringing at a extension not in your Pickup Group: 1. Lift the handset. 2. Press the DIRECTED CALL PICKUP f...
Page 20 - Directory; To place a call from the Corporate Directory:
-16- Directory The Directory feature provides you with access to the Mitel Networks 6500 Speech-Enabled Applications. This allows you to use voice commands to route calls to people or departments within the 6500 SE Attendant system. You can also make calls to people outside of the company provided t...
Page 21 - Do Not Disturb; To activate Do Not Disturb:; Override; Press the INTRUDE feature key or dial 2.; Paging
-17- Do Not Disturb To activate Do Not Disturb: 1. Lift the handset. 2. Press the DO NOT DISTURB feature key or dial *5. 3. Hang up. To deactivate Do Not Disturb: 1. Lift the handset. 2. Press the DO NOT DISTURB feature key or dial **5. 3. Hang up. To activate Do Not Disturb from a remote extension:...
Page 22 - Direct Paging; To answer a Direct Page (indicated by a single burst of tone):
-18- Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1. Lift the handset. 2. Dial *37. 3. Dial the extension nu...
Page 23 - Hot Desking; To remotely log out a Hot Desking phone:
-19- Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line...
Page 24 - Tag Call; To tag a malicious call:
-20- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities. CAUTION: Tagging a non-malic...