Mitel 4015 - Manuals - manualsarea.com

Page 2 - Notice

Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or s...

Page 3 - Contents; ABOUT YOUR PHONE

-i- Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 Adjusting the viewing angle 2 Changing Handsets 4 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 5 Speaker Volume Control 5 Display Contrast Control 5 Feat...

Page 5 - Note: When using the SuperKey, press Cancel to back up one menu level.; slowly

-1- ABOUT YOUR PHONE The SUPERSET 4015 has eight fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANSFER/CONFERENCE, REDIAL, , ) and seven personal keys with built-in status indicators. The personal key on the bottom left is always your Prime Line; the remaining personal keys can be programm...

Page 6 - TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; To tilt your telephone for better viewing:

-2- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the sect...

Page 8 - Changing Handsets; stops underneath the handset cord clip.; CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the set is ringing:

-4- Changing Handsets Your SUPERSET 4015 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord: 1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading int...

Page 9 - To adjust the Display Contrast while your set is idle:; Feature Keys; To display information about a key:; Language Change; To change the display language:

-5- Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: z Press or . Speaker Volume Control To adjust the Speaker Volume when making an on-hook call or when listening to background music: z Press or . Display Contrast Control To adjust the Display Co...

Page 10 - MAKING AND ANSWERING CALLS; Make a call; Answer a call; Press the flashing Line appearance key and lift the handset.; Redial; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:

-6- MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, - OR - Press a Speed Call key - OR - Press REDIAL. Answer a call z Lift the handset. - OR - Press the flashing Line appearance key and lift the han...

Page 11 - Speed Call Keys; To dial a stored Speed Call number:

-7- Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call nu...

Page 12 - Speed Call - Personal; To dial a stored personal Speed Call number:

-8- Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial 58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67. 3. Enter an index number between 00 and 09. 4. Dial the number to be stored (pre...

Page 13 - CALL HANDLING; Hold; To place a call on Hold:; Dial **1 and the number of the station that placed the call on Hold.; Transfer; To Transfer an active call:

-9- CALL HANDLING Hold To place a call on Hold: z Press Hold. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: z Press the flashing line key. - OR - Dial **1 and the number of the station that placed the call on Hold....

Page 14 - Conference; To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:; Swap; To call another party when you are in an established two-party call:

-10- Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: 1. Press TRANS/CONF. 2. Dial the number of the next party. 3. Wait for an answer. 4. Press TRANS/CONF. To leave a Conference: z Hang up. Conference Split To Split a Conf...

Page 15 - Call Forward; To program Call Forward:

-11- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your telephone. B-Int redirects internal calls when your telephone is busy, and B-Ext redirects external calls when your telephone is busy. NA-Int re...

Page 16 - Call Forward - I Am Here; To forward calls from a remote station to your current location:

-12- Call Forward - I Am Here To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # until "Call Forwarding?" appears. 3. Press *. 4. Press # until "I'm Here?" appears. 5. Press *. 6. If a number is already programmed, press *. 7. Press *. 8. D...

Page 17 - Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:; Call Forward - Override; To override Call Forward and ring a station:; Messaging - Advisory

-13- Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73. 3. Hang up. Call Forward - Override To override ...

Page 18 - Messaging - Callback; To respond to a message waiting condition on your telephone:; USING ADVANCED FEATURES; Account Codes; To use Forced Account Codes:

-14- Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: z Press MESSAGE. To respond to a message waiting condition on your telephone: 1. Press MESSAGE. 2. Do one of the following: To call the message sender, press #. To erase the message, press *...

Page 19 - Callback; To request a Callback when you reach a busy or unanswered station:; Call Park; To retrieve a call parked by the attendant:; Call Pickup

-15- Callback To request a Callback when you reach a busy or unanswered station: z Press the Callback feature key. To answer a Callback: z Lift the handset. To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4. Hang up. To cancel all Callbacks: 1. Lift ...

Page 20 - Campon; Press the Wait feature key.; Do Not Disturb; Press the Do Not Disturb feature key.; Override; Press the Intrude feature key.; Paging

-16- Campon To Campon to a busy station: z Press the Wait feature key. To retrieve a call when you hear Campon tone: z Press the Trade feature key. Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb feature key. To activate Do Not Disturb from a remote station: 1. Li...

Page 21 - Direct Paging; To answer a Direct Page (indicated by a single burst of tone):; Headset Operation; To enable Headset Operation:; Press the flashing line key.; To disable Headset Operation:

-17- Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1. Lift the handset. 2. Dial *37. 3. Dial the extension nu...

Page 22 - Headset Operation (with Feature Control Switch); To mute the headset microphone:; Music; To turn Music on and off when the set is idle:

-18- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Dis...

Page 23 - Group Paging / Meet Me Answer; To make a Group Page:; To page a specific page group, dial the page group directory number.; To respond to a Group Page by using Meet Me Answer:; Trunk Flash; To flash a trunk while talking on an outside call:

-19- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity ...

Page 24 - USING MLPP; To make a precedence call:

-20- USING MLPP Multi-Level Precedence and Preemption (MLPP) facilitates emergency communications for the military. MLPP enables authorized users to specify a precedence level when making a call, and to preempt calls with a lower precedence level. To make a precedence call: 1. Dial the precedence ac...

Page 26 - FEATURE ACCESS CODES

-22- FEATURE ACCESS CODES Save Last Number **79 Repeat Last Number Saved *6* Personal Speedcall - Invoke 58 Personal Speed Call - Upper Range Index Number 09Personal Speedcall - Store 67 Call Hold - Remote Retrieve **1 Conference Call Split *41 Cancel Call Forwarding Follow Me - Remote **77 Call For...