Page 2 - Notice
Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or s...
Page 3 - Contents; ABOUT YOUR PHONE
-i- Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 1 Don't cradle the handset! 1 Protect your hearing 1 Adjusting the viewing angle 2 Changing Handsets 3 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 4 MAKING AND ANSWERING CALLS 4 Make a Call 4 Answer a Call...
Page 5 - Telephone status indicators; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; When line is; slowly
-1- ABOUT YOUR PHONE The SUPERSET 4001 has six fixed-function keys ( PROGRAM, MESSAGE, HOLD/RETRIEVE, FLASH, , ) and seven personal keys. A personal key can be programmed to dial a Speed Call number or a feature access code. Your telephone also features a large Message Indicator. Telephone status in...
Page 6 - Adjusting the viewing angle; To tilt your telephone for better viewing:
-2- Adjusting the viewing angle The stand built into your phone tilts to give you a better view of the keys. To tilt your telephone for better viewing: 1. Press the tilt-release paddle on the telephone base. 2. Tilt your telephone to the desired angle. 3. Release the tilt-release paddle.
Page 7 - Changing Handsets; stops underneath the handset cord clip.
-3- Changing Handsets Your SUPERSET 4001 telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the handset cord: 1. Bend a paper clip to produce approximately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading int...
Page 8 - CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the set is ringing:; Handset Receiver Volume Control; MAKING AND ANSWERING CALLS; Make a Call; Press a Speed Call key.; Answer a Call
-4- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: z Press or . To adjust the Ringer Pitch: 1. Lift the handset. 2. Dial 83. 3. Press 33. 4. Press or . 5. Hang up. Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using th...
Page 9 - Redial; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:; Speed Call Keys; To dial a stored Speed Call number:
-5- Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Dial *01. Redial - Saved Number To save the last number that you manually dialed: 1. Lift handset. 2. Dial **79. To Redial a saved number: 1. Lift handset. 2. Dial *6*. Speed Call Keys To dial a stored Speed Call ...
Page 10 - Speed Call - Personal; To dial a stored personal Speed Call number:; CALL HANDLING; Hold; To place a call on Hold:
-6- Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift handset. 2. Dial 58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial **1. 3. Enter an index number between 00 and 09. 4. Dial the number to be stored. Press ...
Page 11 - Transfer; To Transfer an active call:; Conference; To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:
-7- Transfer To Transfer an active call: 1. Press FLASH. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and then hang up. To cancel the Transfer, press FLASH and dial *1. Conference To...
Page 12 - Call Forward; To program and activate Call Forward:
-8- Call Forward To program and activate Call Forward: 1. Lift the handset. 2. Do one of the following: To redirect all calls, dial *8. To redirect all calls when your telephone is busy, dial **70. To redirect internal calls when your telephone is busy, dial 63. To redirect external calls wh...
Page 13 - Call Forward - I Am Here; To forward calls from a remote station to your current location:; Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:; Call Forward - Override; To override Call Forward and ring a station:
-9- Call Forward - I Am Here To forward calls from a remote station to your current location: 1. Lift the handset. 2. Dial **8. 3. Dial the extension of the remote station. 4. Hang up. To cancel Call Forward - I Am Here from the station that set the remote forwarding: 1. Lift the handset. 2. Dial **...
Page 14 - Messaging - Callback; To respond to a Message Waiting condition on your telephone:; USING ADVANCED FEATURES; Account Codes; To use Forced Account Codes:
-10- Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: z Press MESSAGE. To respond to a Message Waiting condition on your telephone: 1. Lift the handset. 2. Press MESSAGE. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift th...
Page 15 - Callback; To request a Callback when you reach a busy or unanswered station:; Call Park; To retrieve a call parked by the attendant:; Call Pickup
-11- Callback To request a Callback when you reach a busy or unanswered station: 1. Dial 1. 2. Hang up. To answer a Callback: z Lift the handset. To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4. Hang up. To cancel all Callbacks: 1. Lift the handset...
Page 17 - Override; To use Override when you encounter busy or DND tone:; Paging; To answer a Direct Page (indicated by a single burst of tone):; Trunk Flash; To flash a trunk while talking on an outside call:
-13- Override To use Override when you encounter busy or DND tone: z Dial 2. Paging To use Paging: 1. Lift the handset. 2. Dial **9. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the ...
Page 18 - USING MLPP; To make a precedence call:
-14- USING MLPP Multi-Level Precedence and Preemption (MLPP) facilitates emergency communications for the military. MLPP enables authorized users to specify a precedence level when making a call, and to preempt calls with a lower precedence level. To make a precedence call: 1. Dial the precedence ac...
Page 20 - FEATURE ACCESS CODES
-16- FEATURE ACCESS CODES Tone Demonstration 83 Last Number Redial *01 Save Last Number **79 Repeat Last Number Saved *6* Personal Speedcall - Invoke 58 Personal Speed Call - Upper Range Index Number 09 Call Hold - Remote Retrieve **1 Call Hold - Retrieve *1 Conference Call *4 Conference Call Split ...