Lexmark S500 - Manuals

Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields . For best results, use only Lexmark ink cartridges. Lexmark S500 Series models (except Lexmark S508) Item Return Program Cartridge 1 Regular cartridge 2 Black cartridge 100 100A High yield bl...

Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones or the ink remaining in the printhead nozzles m...

Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com . Item Part Number USB cable 1021294 For more information, go to www.lexmark.com . Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • L Lexmark PerfectFinish Photo ...

Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Use To 1 Power • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. P...

Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu • Copies • Quality • Resize • Lighter/Darker • Collate • Photo Reprint • Pages per Sheet • Original Size • Copies per She...

3 Press the up or down arrow button to scroll to Clear Settings Timeout , and then press . 4 Press the up or down arrow button to scroll to Never , and then press . 5 Press until you exit Setup, or press another mode button. Changing the Power Saver timeout The Power Saver timeout is the time it tak...

4 Press the up or down arrow button to scroll to Use Factory , and then press . 5 When prompted to set the initial settings of your printer, make your selections using the printer control panelbuttons. Initial Setup Complete appears on the display. Using a button combination (if you cannot read the ...

Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • Microsoft Windows 7 (Web only) 1 • Microsoft Windows Vista (SP1) • Microsoft Windows XP (SP3) • Microsoft Windows 2000 (SP4 or greater) • Macintosh Powe...

Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home) • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Ma...

Use the To Printing Preferences When you select File  Print with a document open and then click Properties , a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • Select the number of copies to print. • Print two-sided copies. • Select...

Use the To Lexmark Network Card Reader (referred to as Network Card Reader) • View the contents of a memory device inserted into a network printer. • Transfer photos and PDF documents from a memory device to the computerover a network. Lexmark Printer Utility (referred to as Printer Utility) • Get h...

Updating the printer software (Windows only) Checking for software updates 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Che...

Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does n...

Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be f...

Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup andthe top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper • ...

Load up to: Make sure that: 10 iron-on transfers • You follow the loading instructions on the iron-ontransfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You select Automatic , Normal , or Photo print quality. 50 transparencies ...

Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading paper and original documents 29

Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless...

Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print thecopies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To pre...

3 From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First . • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To chan...

7 From the print options pop-up menu, choose Layout . • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on onesheet. • From the Layout Direction menu, choose a layout direction. • If you want to print a border around each page image, then choose an optio...

Printing specialty documents Printing envelopes 1 Load the envelopes in the printer. 2 Send the print job: For Windows users a With a document open, click File  Print . b Click Properties , Preferences , Options , or Setup . c From the Paper Type list of the Print Setup tab, select Plain Paper . d ...

c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. Ifno paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. d Click OK to close any printer software...

For Macintosh users 1 With a document open, choose File > Print . 2 From the printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages and then click Page Setup . 5 From the Settings pop-up menu, choose ...

Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while activelyprinting, reading, or writing from the memory device. A loss of data can occur. 2 Look for Memory Card Detected or Storage Device Detected on the ...

5 Press the up or down arrow button to select a photo printing option, and then press . Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos fr...

10 If you want to adjust the print settings: a Press again. b Press the arrow buttons to make your selections. c Press to save your selections. d Press the up or down arrow button to scroll to Continue , and then press . 11 Press the Color/Black button to set a color or black-and-white print. When y...

Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camerawithout using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...

Printing photos from a memory device using the proof sheet 1 Load letter- or A4-size plain paper. 2 From the printer control panel, press . 3 Insert a memory card or flash drive. If document files and image files are stored on the memory device, then press to select Photos . 4 Press the up or down a...

Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many ofeach, and the print settings while the memory card is still in the camera. The printer recognizes these settings whenyou insert the memor...

Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to Bluetooth...

1 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a B...

Printing on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File  Print . 2 Click Properties , Preferences , Options , or Setup . 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual . Note: The Print Instruction Page to Assist in...

4 After printing the first set of pages, flip and reload the paper. 5 Repeat steps 1 and 2. 6 From the Print or “Pages to print” pop-up menu, select to print the even numbered pages. 7 Click Print . Managing print jobs Setting your printer as the default printer Your printer should be selected autom...

Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is idealfor printing text-only documents. If you need to change to a different print mode to print photos or other high-qualitydocuments, then you can select a...

Pausing print jobs For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Pause Printing . For Macintosh users 1 Click the printer ico...

5 Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume . • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs . Canceling print jobs To cancel a print job from the printer control panel, pre...

Copying Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without anADF, then load original documents or photos onthe scanner glass. Use the scanner glass for single pages, small items...

Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Photo Reprint . 5 Press the left or right arrow button to select the desired photo size. 6 Press . Note: For best results, allo...

Notes: • If you select Custom %, then press , and then press the left or right arrow button to select the desired custom percent value. Press to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to printa borderless copy on the p...

1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the left or right arrow button to select the number of copies, and then press . 5 Press the up or down arrow button to scroll to Collate . 6 Press the lef...

Making a duplex copy Making a duplex copy automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If youpurchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, thensee the instructions f...

7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 57

Scanning Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without anADF, then load original documents or photos onthe scanner glass. Use the scanner glass for single pages, small item...

Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of thescan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN.Press each time you enter a number. • To assign a com...

6 From the “Send scanned image to” menu, choose a destination folder or application for the scanned image. 7 If you have several images to scan, then select Prompt for multiple pages . 8 Click Preview/Edit . The Scan dialog appears. 9 Adjust the image and scan settings as needed. 10 Click Scan . Sca...

Scanning directly to e-mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Select Printer Home . 5 Choose ...

5 Choose your printer from the printer drop-down list. 6 Click PDF . Scanning starts and the scan progress dialog appears. 7 Save the document as a PDF. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the p...

Updating the application list 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Computer or Network . 3 Select a local or network computer to receive the scan and then press . 4 Select REFRESH from the list of scan applications. This updates the application list in the...

Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. If you are having issues with an n router, verify with your router ma...

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access points and network cards that support WPA. Most newer wirelessnetwork equipment also offers WPA2 security as an option. Note: If your network uses WPA ...

Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 ...

4 Select My printer is already set up. I am installing it on a new computer . 5 Click Continue , and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light...

If your wireless network does not appear in the list: a Connect to another wireless network. For Windows users Click Unlisted Network . For Macintosh users Select Other Wireless Network , and then click Continue . b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may ...

4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to configure the printer for wireless access with the new settings. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assist...

WEP keys must be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a–f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard d Write down the password for your network. Be sure to use the exact spelling and c...

15 If Network Authentication appears in the list, select Open . 16 In the “Data encryption” list, select WEP . 17 If necessary, clear the “The key is provided for me automatically” check box. 18 In the Network Key box, type in a WEP key. 19 Write down the WEP key you chose so you can refer to it whe...

3 Create a name for the ad hoc network, and then click OK . Note: Store the network name and password in a safe place for future reference. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an...

Switching between USB and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume thatyou have configured your printer for one type of connection and that the printer drivers are installed on the computer.See relate...

Using the printer locally (USB) If the printer is currently set up for wireless 1 Attach one end of a USB cable to the USB port on the back of the printer. Attach the other end to a USB port onthe computer. 2 Check if a second print queue is automatically created. In Mac OS X version 10.5 a From the...

d From the Sharing tab, select Share this printer or Shared as , and then assign a distinctive name. e Click OK . 3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Do one of the following: 1 Click , or click Start and then clic...

Networking FAQ What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home networkand enable network security without requiring prior knowledge of Wi-Fi technology. It is no longer necessary toconfigure the network name...

Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Mostaccess points have a built-in Web server that can be accessed using a Web browser. Many network adapters provide a software application that allows you to view ...

Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network . • The network has no connection to the Internet. Note: Most computers can...

2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communica...

Infrastructure mode is the recommended setup method because it provides: • Increased network security • Increased reliability • Faster performance • Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on...

3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by thecomputer. For Macint...

Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the followingways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and l...

The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a typeof MAC address called Universally Administered Address (UAA) . Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are ...

For Macintosh users 1 From the Apple menu, choose About This Mac . 2 Click More Info . 3 From the Contents pane, choose Network . 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address b...

Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle everyweek if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily poweron if it is tur...

3 Press the up or down arrow button to scroll to Maintenance , and then press . 4 Press the up or down arrow button to scroll to Align Printer , and the press . An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users 1...

3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead , and then press . A cleaning page prints. Using the printer software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Pr...

Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a working electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. ...

• “Print job does not print or is missing pages” on page 94 • “Printer is printing blank pages” on page 95 • “Printer is busy or does not respond” on page 95 • “Cannot delete documents from the print queue” on page 96 • “Cannot print through USB” on page 96 Incorrect language appears on the display ...

R ECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. R EMOVE AND RECONNECT THE USB CABLE CONN...

Jams and misfeeds troubleshooting • “Paper jam in the printer” on page 97 • “Paper jam in the paper support” on page 97 • “Paper jam in the duplex unit” on page 97 • “Paper or specialty media misfeeds” on page 99 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnece...

Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following: C HECK PAPER CONDITION Use only new, unwrinkled paper. C HECK PAPER LOADING • Load a smaller amount of paper in...

M ANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING R EMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one of the following: I F YOU ARE USING A USB CONNECTION , THEN TRY A DIFFERENT USB CABLE I F YOU ARE ON A NETWORK...

A DJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE R EVIEW THE TIPS FOR COPYING , SCANNING , AND IMPROVING PRINT QUALITY U SE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE M AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans...

Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK M AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DES...

Cannot print documents from a memory card or flash drive If the "Memory card troubleshooting checklist" does not solve the problem, then try the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the s...

Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printeroption when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the trouble...

2 Type your user name and password when prompted. 3 Click OK . 4 On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. 5 Write down the SSID, security type and the WEP key/WPA passphrase (if shown). Notes: • Make sure you copy the network inform...

S ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wirelessprinter to use the printer wirelessly. 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , o...

If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not h...

If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolvethe problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. C ONFIGURE THE PRINTER FOR WIR...

Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same ti...

Notices Product information Product name: Lexmark S500 Series Machine type: 4443 Model(s): 301, 30E Edition notice April 2009 The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WIT...

UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computersoftware and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,...

Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature -40–60° C (-40–140° F) Storage temperature 1–60° C (34–140° F) Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic produc...

Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 16.92...

connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’sLaboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body inthe country/region of use. This is to avoid damage to the equipm...

acknowledge your agreement to these License Agreement terms and conditions and that you are doing so withthe intent to “sign” a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT . You represent that you are of the legal age of majority in the place you sign this License Agreement and, if ...