Page 2 - Safety information
Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply andpower supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION...
Page 13 - Finding information about the printer; Quick Setup
Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on theLexmark Web site at www.lexmark.com . User's Guide Description Wher...
Page 14 - Lexmark Solution Center
User's Guide: Comprehensive Version Description Where to find The User's Guide: Comprehensive Version gives you instructions for using the printer and other informationsuch as: • Using the software (on Windows operating systems) • Loading paper • Printing • Working with photos • Scanning (if support...
Page 15 - Customer support
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 English Monday–Friday (8:00 AM– 11:00 PM ET) Saturday (Noon–6:00 PM ET) F...
Page 16 - Limited Warranty; Operating system notice
Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc.furnishes a limited warranty thatthis printer will be free of defects inmaterials and workmanship for aperiod of 12 months after theoriginal date of purchase. To view...
Page 17 - Setting up the printer; Checking the box contents
Setting up the printer Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Checking the box contents 1 2 3 5 1 2 3 4 6 7 Name Description 1 Black print cartridge Cartridges to be installed into the printer Note: Cartridge combinations vary depending on ...
Page 18 - Setting up the printer for standalone use
Setting up the printer for standalone use 1 Unpack the printer. Notes: • Place the printer near the computer during setup. If you're setting up on a wireless network, you may movethe printer after setup is complete. • You may need to purchase a USB cable separately. • The printer may ship with two C...
Page 23 - Understanding the parts of the printer
21 Discard the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Understanding the parts of the printer 6 1 2 3 4 5 7 8 Use the To 1 Paper support Load paper. 2 PictBridge port Connect a PictBridge-en...
Page 24 - EXT
1 2 3 4 5 6 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 USB port Connect the printer to a computer using a USB cable. 4 EXT port EXT Connect additional devices, such as a data/fax modem, telephone, or answeringmach...
Page 25 - Getting the printer ready to fax; Using an RJ11 adapter
Use the To 6 Power supply with port Connect the printer to a power source using the power cord. 1 Plug the cord all the way into the power supply on the printer. 2 Plug the cord into an electrical outlet that other electrical devices have beenusing. 3 If the light is not on, press . Getting the prin...
Page 28 - Choosing a fax connection
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Germany • Austria • Switzerland There is a plug installed in the...
Page 29 - Connecting to an answering machine
You can connect the printer to other equipment. See the following table to determine the best way to set up theprinter. Equipment Benefits See this section • The printer • A telephone cord Send and receive faxes without using acomputer. “Connecting directly to a telephonewall jack” on page 30 • The ...
Page 30 - Connecting directly to a telephone wall jack
3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting directly to a telephone wall jack Connect the printer d...
Page 31 - Connecting directly to a telephone wall jack in Germany
3 Connect the other end of the telephone cord into an active telephone wall jack. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. 1 Make sure you have a telephone cord (provided with the...
Page 32 - Connecting to a computer with a modem
4 If you would like to use the same line for both fax and telephone communication, connect a second telephoneline (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a...
Page 33 - Connecting to a telephone
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Connecting to a telephone Connec...
Page 34 - Setting up to fax while behind a PBX
2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Setting up to fax wh...
Page 35 - Using a digital phone service; Understanding the control panel; Using the control panel
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings . 4 Click the Dialing and Sending tab. 5 From the “Dialing on your phone line” area, select Behind PBX from the Dialing Method drop-down list. 6 Click OK to save the setting. Using a digital phone service The fax modem ...
Page 39 - Saving settings; Temporary settings
Saving settings In a setting menu, an * appears next to the default setting. To change the setting: 1 Press or repeatedly until the setting you want appears. 2 Press : • To save most settings. An * appears next to the saved setting. • To select a temporary setting. An * appears next to the selected ...
Page 40 - Installing another language control panel
g Press . h Press or repeatedly until Never appears. i Press . 3 To change one or more temporary settings into new default settings: a Press . b Press or repeatedly until Tools appears. c Press . d Press or repeatedly until Defaults appears. e Press . f Press or repeatedly until Set Defaults appears...
Page 41 - Installing the printer software; Using the installation software CD (Windows users only); Understanding the printer software
Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software CD. The software installation screen appears. 3 Click Install . Using the installation software CD (Macint...
Page 44 - Turning printing voice notification on or off
From here You can: Maintenance • Install a new print cartridge. Note: Wait until scanning is complete before installing a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View i...
Page 45 - Finding your MAC address; Finding a printer/print server located on remote subnets
General networking Finding your MAC address You may need the media access control (MAC) address of the print server to complete network printer configuration.The MAC address is a series of letters and numbers listed on the bottom of the external print server. Assigning an IP address An IP address is...
Page 46 - Windows Vista users only
Sharing a printer in a Windows environment 1 Prepare the computers to share the printer. a Make all computers printing to the printer accessible through Network Neighborhood by enabling File andPrint Sharing. See the Windows documentation for detailed instructions. b Install the printer software on ...
Page 47 - Windows XP or 2000 users only; Configure network printers; Configure; Connect to network printer
Windows XP or 2000 users only 1 Click Start Settings Printers or Printers and Faxes . 2 Right-click the Lexmark 5300 Series icon. 3 From the sidebar menu, select Properties . 4 Click the Ports tab. 5 Make sure: • The port is set to a USB port. • File is not set as the port. Configure network pri...
Page 48 - Loading paper
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the instruct...
Page 49 - Loading envelopes; Loading labels
Loading envelopes You can load up to 10 envelopes at a time. Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars. 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner. 2 Make sure: • The print side ...
Page 52 - Loading original documents on the scanner glass
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. Youcan scan a document for faxing. 1 Make sure the computer and the printer are on. 2 Open the top cover. 3 Place the original document or item f...
Page 53 - Printing; Printing basic documents; Printing a document
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the Toolbar to create a printer-friendly ...
Page 54 - Printing photos or images from a Web page; Printing multiple copies of a document
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you.(If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Interne...
Page 57 - Printing specialty documents; Choosing compatible specialty paper types; Printing envelopes
Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper —A photo paper with a matte finish used for printing high-quality graphics. • Lexmark PerfectFinish TM Photo paper —A high-quality photo paper specifically designed for Lexmark inkjet printers, but compa...
Page 61 - Changing printer settings; Saving and deleting print settings; Windows 2000, Windows XP, or Windows Vista users
5 From the Paper Setup tab, select Landscape orientation. 6 Click OK . 7 Click OK or Print . Changing printer settings Saving and deleting print settings 1 With a document open, click File Print . 2 Click Properties , Preferences , Options , or Setup . 3 Click the Quality/Copies tab. 4 Make necess...
Page 62 - Resetting the printer to factory default settings
Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer menus. Note: Resetting to factory default settings will delete all printer settings you selected, including Speed Dial and Group Dial numbers. If you want to print out thos...
Page 63 - Retrieving and managing photos; Inserting a memory card
Working with photos Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure i...
Page 64 - Inserting a flash drive
When the printer detects the memory card, the message Memory Card Detected appears on the control panel display. If the printer does not read the memory card, remove and reinsert it. Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears...
Page 65 - Understanding the Photo Card menu
Understanding the Photo Card menu 1 If necessary, press Photo Card , or insert a memory card or a flash drive into the printer. For more information, see “Inserting a memory card” on page 63 or “Inserting a flash drive” on page 64. 2 Press or repeatedly until the menu item you want appears. 3 Press ...
Page 66 - Understanding the PictBridge menu
Menu item Action Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Reset printer settings to factory defaults. 1 Setting will return to factory default setting when a memory card or flash dr...
Page 68 - Transferring photos; panel; using the computer
Transferring photos Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, you can transfer photos to the computer from a memory card orflash drive. Note: You cannot transfer photos from a memory device to a computer throu...
Page 69 - Transferring photos from a memory card to a flash drive
4 Click Deselect All . 5 Click to select the photo(s) you want to transfer. 6 If you want to save the photos to the default folder, click Next . 7 If you want to save the photos in a folder other than the default folder: a Click Browse . b Select the folder you want. c Click OK . 8 If you want to as...
Page 70 - Changing the Lexmark Productivity Studio preferences; Changing the Productivity Studio temporary files preferences
Changing the Lexmark Productivity Studio preferences Changing the Productivity Studio temporary files preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences . 3 Click Temporary Files . a Use the slider to set the maximum disk space you wan...
Page 71 - Editing photos; Cropping a photo
3 Click Transfer Settings . a Select “Skip Save option and go automatically to” , and choose to Automatically Save, Manually Save, or Print your photos from the photo storage device connected to your computer. b Click Browse to choose a different folder to transfer your photos to. c Select “Always e...
Page 75 - Printing photos; Printing photos from a CD or removable storage device using the
7 Click the Advanced tab. 8 Click Image Patterns . 9 To remove the image patterns caused by scanning from magazines or newspapers, click Remove Patterns . 10 From the drop-down list, select the patterns to be removed. 11 To reduce stray marks on color photos, click the check box, and then move the s...
Page 77 - Printing all photos from a memory device; Printing photos stored on the memory device using the proof sheet
11 Select the paper size from the Paper Size in Printer drop-down list. Paper sizes supported Dimensions A4 210 x 297 millimeters Letter 8.5 x 11 inches Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now . 13 If you want to e-mail your photo greeting card, click E-mail your P...
Page 78 - Printing photos by number
9 Press again. One or more proof sheets print. 10 Follow the instructions on the proof sheet to select which photos to print, the number of copies, red-eye reduction,page layout, print options, color effects, and paper size. Note: When making selections, make sure you completely fill in the circles....
Page 80 - Printing photos from a digital camera using DPOF; Printing photos by date range; Printing photos from the control panel using color effects
3 Follow the instructions in the camera documentation to select and print photos. Note: If the printer is turned off while the camera is connected, you must disconnect and then reconnect the camera. Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature avail...
Page 81 - Creating and viewing a slideshow
4 Press . 5 Press or repeatedly until the color effect you want appears. Notes: • Color effect selections include Sepia, Antique Grey, and Antique Brown. • The color effect applies to all the photos you print until the active memory card or flash drive is removed. 6 Press . Note: You can also print ...
Page 82 - Making a copy; If you want to change a setting; Copying photos
Copying Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the control panel, press Copy Mode . 4 Press Start Color or Start Black . If you want to change a setting 1 From the control panel, press . 2 Press or repeatedly until the menu item you want appears...
Page 85 - Repeating an image on one page; Enlarging or reducing an image
Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals,flyers, and handouts. 1 Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you....
Page 86 - Understanding the Copy menu; Understanding the Copy Menu; Modifying the Copy settings
Understanding the Copy menu Understanding the Copy Menu Use this To Copies* Specify how many copies to print. Resize* • Specify the percentage for enlarging or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster. Lighter / Darker* Adjust the brightness of a co...
Page 87 - Scanning a document
Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. 1 Load an original document facedown on the scanner glass. 2 From the control panel, press Scan Mode . 3 Press or repeatedly until the destination to which you want to scan ap...
Page 90 - Canceling a scan job; Customizing scan settings using the computer
10 If you want to save the scanned image separately, make your selections and click Save . Otherwise, click Cancel when the Photo Save options appear. The software prepares your PDF and opens a Save dialog. 11 Enter a file name for your PDF and select a storage location. 12 Click Save . Canceling a ...
Page 91 - Understanding the Scan menu
3 Click Custom Settings . 4 Change the settings as needed. Setting Options Color Depth Select Color, Grey, or Black and White. Scan Resolution (Dots Per Inch) Select a scan resolution value from the drop-down list. Size • You can auto-crop the scanned item. Move the slider to the desiredsetting. • Y...
Page 92 - Scanning to a computer over a network; Saving a scanned image on the computer
Use this To Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Customize printer settings. * Temporary setting. For information on saving temporary and other settings, see the related topic, ...
Page 96 - Sending a fax; Entering a fax number; Sending a fax using the software
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightningstorm. Sending a fax Entering a fax number 1 From the control panel, press Fax Mod...
Page 98 - Sending a broadcast fax at a scheduled time; Receiving a fax; Receiving a fax manually
4 Enter a fax number. For more information, see the related topic, “Entering a fax number.” Note: Press the keypad numbers to use an automated answering system. 5 Press Start Color or Start Black . Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or ...
Page 99 - Using Caller ID from the software
3 To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer itand hear fax tones. Note: For information on how to set up a manual answer code, see the related topic, “Setting a fax manual answer code.” 4 Hang up the telephone. The printer receives the...
Page 101 - Using the control panel Phone Book
When a telephone ring is detected, the answering machine picks up the call. • If the printer detects a fax, it receives the fax and disconnects the answering machine. • If the printer does not detect a fax, the answering machine receives the call. 3 Set the answering machine to answer incoming calls...
Page 102 - Using the computer Phone Book
To access the Phone Book menu: 1 From the control panel, press Fax Mode . 2 Press . 3 Press or repeatedly until Phone Book appears. 4 Press . 5 Press or repeatedly until the setting you want appears. 6 Press , and follow the instructions on the display. Use this To View View Phone Book entries. Add ...
Page 103 - Customizing fax settings; Customizing settings using the Fax Setup Utility
Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 From the desktop, double-click the Productivity Studio icon. 2 Click Fax History and Settings . The Fax Solutio...
Page 105 - Understanding the Fax menu
Understanding the Fax menu To access and navigate the Fax menu: 1 From the control panel, press Fax Mode . The fax default screen appears. 2 If you do not want to change a setting, enter the fax number and press Start Color or Start Black . 3 If you want to change a setting, press . 4 Press or repea...
Page 106 - Setting Auto Answer to on
Use this To Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Customize printer setup settings. • Defaults—Customize printer settings. * Temporary setting. For information on saving temporary and other settings, see “Saving settings” o...
Page 107 - Setting up a fax footer
12 Press . 13 Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. 14 Press to save the setting. 15 Press twice. 16 Press or repeatedly until Tools appears. 17 Press . 18 Press or repeatedly until Device Setup appears. 19 Press . 20 Press or repeatedly until Date/Time...
Page 108 - Blocking junk faxes
d Press or repeatedly until Device Setup appears. e Press . f Press or repeatedly until Date/Time appears. g Press . h Enter the date using the keypad. i Press . j Enter the time using the keypad. k Press . l If the hour you entered is 12 or less, press or repeatedly until AM , PM , or 24hr appears....
Page 109 - Using the Fax Solutions Software
6 Press or until Block appears. 7 Press . Using the Fax Solutions Software Use this software to adjust how faxes are sent and received. When you save the settings, they apply to every fax yousend or receive. You can also use this software to create and edit the Speed Dial list. 1 Open the program th...
Page 110 - Setting up a dialing prefix
4 If needed, click the toolbar items to: Click To Fax • Send a fax. • Forward a fax. • View, print, or modify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. • View several sample cover pages you can choose from. • View a fax history. • Change software preferences...
Page 112 - Printing fax activity reports
Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ). Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the left pane of the ...
Page 113 - Maintaining the printer; Replacing print cartridges; Installing print cartridges
Maintaining the printer Replacing print cartridges Installing print cartridges 1 Open the printer. 2 Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” onpage 114. 3 If you are installing new print cartridges, remove the tape from the back and ...
Page 114 - Removing a used print cartridge
6 Close the color cartridge carrier lid. 7 Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press to print an alignment page. Note: The printer must be closed to start a new scan, print, copy, or fax j...
Page 115 - Aligning print cartridges
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Refilling print cartridges The warranty does not cover repair of failures or damage caused ...
Page 116 - Cleaning the print cartridge nozzles; Wiping the print cartridge nozzles and contacts
6 Press or repeatedly until Maintenance appears. 7 Press . 8 Press or repeatedly until Align Cartridges appears 9 Press . An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,clean the print cartridge nozzles. ...
Page 117 - Preserving the print cartridges
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, andthen wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 ...
Page 118 - Cleaning the scanner glass; Cleaning the exterior of the printer
• Keep the photo cartridge in its own storage unit when not in use. • When a photo cartridge is in use, you may store the black cartridge in the empty photo cartridge storage unit. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: M...
Page 119 - Ordering supplies; Ordering print cartridges
Ordering supplies Ordering print cartridges Lexmark 5300 Series models Item Part number Average cartridge standard page yield is up to 1 Black cartridge 28A 215 Black cartridge 2 28 215 High yield black cartridge 34 550 Color cartridge 29A 155 Color cartridge 2 29 155 High yield color cartridge 35 5...
Page 121 - Setup Troubleshooting; Incorrect language appears on the display; Power button is not lit
Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: C HANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display. To change the selection: 1 Press or repeated...
Page 123 - Page does not print
4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. D ISABLE ANTI - VIRUS PROGRAMS ( FOR W INDOWS USERS ONLY ) 1 Close all open software applications. 2 Disable any anti-virus programs. 3 Double-click the My Computer icon. In Windo...
Page 124 - Solving printer communication problems
C HECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. C HECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Click: • In Windows Vista: Control Panel Printers (under Hardware and Sound). • In Windows XP: Start Printers and Faxe...
Page 126 - Print troubleshooting; Improving print quality
If you are using Windows XP or Windows 2000: a Click Performance and Maintenance , and then click the System icon. b Click the Hardware tab. c Click Device Manager . 3 Click the plus sign ( + ) beside Universal Serial Bus Controller . If USB Host Controller and USB Root Hub are listed, the USB port ...
Page 127 - Poor text and graphic quality
C HECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 115. If print qualityhas not improved, continue to the next step. 2 Clean the print cartridge nozzle...
Page 128 - Poor quality at the edges of the page
C HECK PAPER CONDITION Use only new, unwrinkled paper. R EMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: C HECK MINIMUM PRINT SETTINGS Unless you are using the borderl...
Page 130 - Ink levels seem incorrect
Photo smudges To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheetindividually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, orstoring. Checking the print cartridges A RE THE PRINT CARTR...
Page 131 - Ink levels seem to go down too quickly; A blank or incorrect page prints
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: A RE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS ? Because photos and graphics require more ink than text documents, ink usage increases when you print photosor graphics. A RE ...
Page 132 - Colors on printout are faded or differ from colors on the screen; Copied item does not match the original item
M AKE SURE THE T RUE T YPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in the program font selection box. Not all fonts are designedto be printed; make sure the font is a TrueType font. See the program documentation for more information. M AKE SURE THE DOC...
Page 137 - Windows XP users only; Settings are not saved
Windows XP users only 1 Click Start Settings Printers and Faxes . 2 Make sure: • The printer icon does not say Paused . If the printer is paused, right-click the icon, and then click Resume Printing . • The printer icon says Ready . If it says Offline , right-click the icon, and then click Use P...
Page 140 - Test page does not print
Test page does not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS RECEIVING POWER If is not on, the printer may not be receiving power. • Press . • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge protector...
Page 141 - Checking external devices; Removing an external print server
Checking external devices External devices may interfere with the performance of the printer. If there is an external device connected betweenthe computer and the printer, confirm that it supports bidirectional communication. D OES THE EXTERNAL DEVICE SUPPORT BIDIRECTIONAL COMMUNICATION ? No Yes Dis...
Page 144 - Close other software; Wrong printer is attached
9 Make sure the new port has been selected on the Ports tab, and then click Apply . The new port is listed with the printer name. 10 Click OK . R ESTART THE HOST COMPUTER AND THE REMOTE COMPUTER Try printing again. Printer is not able to communicate with the computer The printer and computer are not...
Page 145 - Bidirectional communication is not established
3 Click Install . 4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software . Bidirectional communication is not established The printer and computer may not be able to exchange data. These are possible solutions. Try one or more of the following: C HECK...
Page 147 - Jams and misfeeds troubleshooting; How to clear and avoid paper jams
4 Press . 5 Press or repeatedly until Photo Size appears. 6 Press . 7 Press or repeatedly until 4 x 6 in. or 10 x 15 cm appears. 8 Press . 9 Press or repeatedly until Paper Size appears. 10 Press . 11 Press or repeatedly until 10 x 15 cm appears. 12 Press . 13 Press Start Color or Start Black . Jams...
Page 150 - Paper continues to jam; Memory card troubleshooting; Memory card cannot be inserted
Paper continues to jam A RE YOU USING PAPER DESIGNED FOR AN INKJET PRINTER ? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctlyinto the printer. For more information, see “Choosing compatible specialty paper types” on page 57. A RE YOU LOA...
Page 151 - USB; Copy troubleshooting; Copier does not respond
C HECK TO SEE IF THE MEMORY CARD IS DAMAGED Check that there is no obvious damage to the memory card. C HECK TO SEE IF THE MEMORY CARD CONTAINS PHOTOS Insert a memory card that contains photos. The printer will read photos created using the JPEG format. For moreinformation, see the documentation tha...
Page 152 - Partial document or photo copies
These are possible solutions. Try one or more of the following: C HECK MESSAGES If an error message is displayed, see “Error messages on the computer screen” on page 169. C HECK INK Check the ink levels, and install a new print cartridge if necessary. C LEAN THE SCANNER GLASS If the scanner glass is...
Page 153 - Scan troubleshooting; Scanner does not respond
C HECK PAPER SIZE Make sure the paper size being used matches the size you selected. C HECK O RIGINAL S IZE SETTING Make sure that the Original Size setting is Automatic or the size of the original document that you are copying. Scan troubleshooting Scanner does not respond These are possible soluti...
Page 155 - Partial document or photo scans; Cannot scan to a computer over a network; Fax troubleshooting; Cannot send or receive a fax
R EVIEW STEPS TO IMPROVE PRINT QUALITY See “Improving print quality” on page 126. A RE YOU SCANNING FROM PHOTO OR GLOSSY PAPER , A MAGAZINE , OR A NEWSPAPER ? If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavypatterns from scanned photos, magazi...
Page 158 - Can send but not receive faxes; Can receive but not send faxes
Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: L OAD PAPER Load paper to print any faxes that have been stored in the printer. C HECK THE A UTO A NSWER BUTTON If the Auto Answer light is on: • The printer will answer after the preset number ...
Page 160 - Printer receives a blank fax; Received fax has poor print quality; Caller ID information is not displayed
Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: C HECK ORIGINAL DOCUMENT Ask the sender to verify the original document was loaded correctly. C HECK INK Check the ink levels, and install a new print cartridge if necessary. C HECK CARTRIDGES 1 R...
Page 161 - Remote Fax Error
Fax Error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: • Your scan resolutio...
Page 162 - Phone Line Busy
11 Resend the fax. 12 If the problem persists, repeat the previous steps to send the fax at successively lower transmission speeds. Note: 2400 bps is the lowest transmission speed. Phone Line Busy These are possible causes and solutions. Try one or more of the following: C HANGE REDIAL SETTINGS The ...
Page 163 - Phone Line Error; Error messages on the printer display
Phone Line Error These are possible causes and solutions. Try one or more of the following: R EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephoneservices can be used. • If you are using an ISDN telephone s...
Page 164 - Alignment Error
Alignment Error These are possible solutions. Try one or more of the following: R EMOVE TAPE FROM PRINT CARTRIDGE 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. For more information, see “Aligning print ...
Page 165 - Cover Open
6 If the error: • Reappears, replace the black (or photo) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with a new one. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level...
Page 167 - No images have been selected
S ELECT THE A FTER D IAL SETTING 1 From the desktop, double-click the Productivity Studio icon. 2 From the left pane of the Welcome screen, click Setup and manage faxes. 3 Click Adjust speed dial list and other fax settings . 4 Click the Dialing and Sending tab. 5 From the “Sending options” area, se...
Page 169 - Error messages on the computer screen; Clearing error messages; Left/Right Cartridge Missing
Error messages on the computer screen Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Clearing error messages 1 Correct the error condition explained in the error message. Click Help on the error message dialog box for specific instructions. 2 After...
Page 171 - Black Cartridge replacement required; Color Cartridge replacement required
Unsupported file types found on memory card The memory card inserted in the printer contains unsupported file types. Only image files with file name extensionsJPEG, JPE, and JPG are recognized. Insert a memory card with supported file types. Paper Jam The printer has a paper jam, and you must clear ...
Page 172 - Black and Color Cartridge replacement required
Black and Color Cartridge replacement required New print cartridges need to be installed. The print job has been canceled. Note: A variable amount of ink remains in the cartridges. Follow these steps to replace the cartridges in your printer: 1 Replace the used cartridges with new cartridges. 2 Prin...
Page 173 - Notices; Product information
Notices Product information Product name: Lexmark 5300 Series Machine type: 4434 Model(s): 001 A01 002 A02 003 Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “A...
Page 175 - Industry Canada compliance statement
The FCC Class B limits are designed to provide reasonable protection against harmful interference when theequipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, may...
Page 178 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN)is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminusof an interface may consi...
Page 179 - Product power consumption
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipmentassociated with this device. The associated equipment shall be set to operate within the following limits forcompliance to Telecom's specifications: • There shall be no more than 10 call atte...
Page 180 - Power Saver; Statement of Limited Warranty
Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronicinputs. 14.6 Copying The product is generating hard-copy output from hard-copyoriginal documents. 15.1 Scanning The product is scanning hard-copy documents. 9.1 Ready The product is waiting ...
Page 181 - Limited warranty; Limited warranty service
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, fromLexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and ser...
Page 182 - Limitation of liability; LEXMARK LICENSE AGREEMENTS
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Supplies (such as ink) not furnished by Lexmark —Products, components, parts, materials, software, or interf...