Lexmark M410 - Manuals

viii Table of Contents Typefaces and Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Weight and Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231Pitch and Point Size . . . . . . . . . . . . . . . . . . . . . . ...

ix Introduction Introduction About This Book This User’s Guide contains information about the LexmarkOptra M410 and M412 laser printers. It provides setupinstructions for the printer and printer options as well asinformation about loading print material, changingprinter settings, replacing printer s...

x Introduction The Paper Source setting is available in the PAPER MENU . Other Information In addition to this User’s Guide, Lexmark offers the follow-ing sources of information about your printer and otherLexmark products and services. Online Documents The Drivers, MarkVision and Utilities compact ...

xi Trademarks Trademarks Lexmark, Lexmark with diamond design, MarkNet,MarkVision, and Optra are trademarks of Lexmark Inter-national, Inc., registered in the United States and/or othercountries. MarkTrack, Optra Forms, and PictureGrade are trade-marks of Lexmark International, Inc. Operation ReSour...

xii Trademarks The following terms are trademarks or registered trade-marks of these companies. Albertus The Monotype Corporation plc. Antique Olive Monsieur Marcel OLIVE Arial The Monotype Corporation plc. CG Omega A product of Bayer Corporation CG Times Based on Times New Roman underlicense from T...

1 Unpacking Your Printer 1 Setting Up Your Printer Complete the following sections to set up your Lexmark™Optra™ M410 and M412 printers. Unpacking Your Printer 1 Remove the printer and all items from the packag-ing carton. Save the carton and packing materials in case youneed to repack the printer f...

2 Chapter 1: Setting Up Your Printer Use the following information to help determinewhere to place your printer. Do not place the printer: – In direct sunlight. – Near heat sources or air conditioners. – In dusty or dirty environments. Removing Print Cartridge Packaging To remove the print cartridge...

3 Removing Print Cartridge Packaging 2 Raise the upper front door. It remains in place. 3 Grasp the print cartridge by the handgrip.

4 Chapter 1: Setting Up Your Printer 4 Lift the print cartridge up and pull out. 5 Pull up on each end of the plastic piece and thenremove the packaging material. Discard all packaging material: the plastic piece, thefoam, and the paper connected to the foam. 6 Continue with “Installing the Print Ca...

5 Installing the Print Cartridge Installing the Print Cartridge To prepare the print cartridge for printing: 1 Gently shake the print cartridge side-to-side todistribute the toner. 2 Insert the print cartridge: a Align the tabs located on each side of the printcartridge with the slots on either side...

6 Chapter 1: Setting Up Your Printer b Slide the print cartridge straight back into theprinter until it snaps into place. 3 Close the upper front door. You cannot close the door completely if the printcartridge is not installed correctly. Loading the Standard Input Tray Your printer has one standard...

7 Loading the Standard Input Tray 2 Press down on the metal plate until it locks intoplace. The metal plate remains stationary on the insidebottom of the input tray. 3 Press down on the length guide tab with onehand, and with the other hand slide the lengthguide to the correct position for the size ...

11 Installing the Paper Bail Installing the Paper Bail The paper bail helps prevent offset bin stacking by guid-ing print material into the standard output bin. The paper bail consists of two parts: a plastic bracketalready installed on the printer and a metal bail. Complete the following steps to i...

12 Chapter 1: Setting Up Your Printer Connecting Your Printer to a Computer To print from your computer, you need to connect yourprinter to your computer with either a parallel interfacecable or a Universal Serial Bus (USB) cable. Using a Parallel Cable Your printer uses an IEEE 1284-compliant paral...

14 Chapter 1: Setting Up Your Printer Using a USB Cable Your printer has one standard USB port located on theprinter system board. Complete the following steps to connect your printerusing a USB cable. For Windows 2000 users: 1 Make sure the computer and printer power are Off(O) and the printer powe...

15 Connecting Your Printer to a Computer 12 In the Select a port for this printer check box, select the USB port that best describes the orderyou’ve connected USB printers to your com-puter (for example, the first USB printer isUSB001, the second USB002, and so on). 13 When you finish, exit the setu...

17 Connecting Your Printer to a Computer r Click the Add button. The name of your printer moves to the box onthe right of the screen. s Click Next . The Drivers tab screen displays. t Highlight LPT1 in the top window of the screen for the PostScript language. u Scroll to USB001 in the bottom window ...

19 Connecting Your Printer to a Computer The previous screen displays. Notice the newprinter icon. Note: Both areas of the printer dialog box show the Optra M410or Optra M412 printer icons. 16 Click Create . A window appears for you to name the printer. 17 Type in the name of the printer or accept t...

20 Chapter 1: Setting Up Your Printer Plugging the Printer In 1 Plug the printer power cord into the connector asshown. 2 Plug the other end of the printer power cord into aproperly grounded electrical outlet. 3 Continue with “Turning the Printer Power On” onpage 20. Turning the Printer Power On Tur...

21 Printing the Menu Settings Page Printing the Menu Settings Page The menu settings page shows current settings for themenus, a list of installed options, and available printermemory. You can use this page to verify that all printeroptions are properly installed and the printer settings areset to w...

22 Chapter 1: Setting Up Your Printer Installing the Operator Panel Overlay If English is your preferred language, continue with“Installing Printer Drivers and Utilities” on page 24. If English is not your preferred language, complete the fol-lowing steps to customize the operator panel. 1 Locate th...

23 Changing the Operator Panel Display Language Changing the Operator Panel Display Language Complete the following steps to change the language ofthe menus and messages that appear on the operatorpanel display: 1 Press the Menu> or <Menu button to enter the menus. 2 Continue to press and rele...

24 Chapter 1: Setting Up Your Printer Installing Printer Drivers and Utilities 1 Locate the Drivers, MarkVision and Utilities CDthat comes with your printer. If your computer does not have a CD-ROM drive,you can transfer the information on the CD to dis-kettes. Locate a computer with a CD-ROM drive,...

25 MarkVision Printer Management Software 2 MarkVision MarkVision Printer Management Software This section provides a brief overview of the MarkVisionprinter utility and some of its key features. For more infor-mation on MarkVision, refer to the online Help or the doc-umentation on the Drivers, Mark...

26 Chapter 2: MarkVision Lexmark network printers and change networkaddresses from one workstation. Note: You can integrate MarkVision directly into yourfavorite network managementsoftware. • Use MarkVision to easily manage and monitor yourLexmark printers. – Messages on the MarkVision remote operat...

27 MarkVision for UNIX Networks • Enables print management over your existing intra-net infrastructure using TCP/IP. • Offers a cross-platform solution for Windows andUNIX users. • Lets you manage multivendor printers. Network users and administrators can also use the follow-ing MarkVision features ...

28 Chapter 2: MarkVision MarkVision Simple Network Management Protocol(SNMP) Services let administrators manage popular mul-tivendor printers. MarkVision for UNIX Networks and Intranet Servers isrecommended to assist in remote printer setup for UNIXplatforms. To purchase MarkVision for UNIX, contact...

29 Lexmark NetPnP printer, or visit the Lexmark Web site atwww.lexmark.com. Lexmark NetPnP NetPnP automates the configuration and installation ofLexmark printers on a network. NetPnP senses when anew printer is attached to the network, automatically cre-ates a shared printer object on a Windows NT 4...

30 Chapter 2: MarkVision ers on their workstations with the least amount ofeffort. • Scripting capability to distribute software to userson the network. IT administrators can store software and driverinstallation settings in a file. This file can then beused to automatically distribute the software ...

31 Solaris Ready Printers for Sun Customers • Prints different forms at different locations from thesame database. • Globally updates forms quickly and easily over theLAN. • Provides support for bar codes, color, duplex, multi-page form sets, and more. • Stores forms as efficient, compact forms in f...

33 Using the Operator Panel and Menus 3 Using the Operator Panel and Menus This chapter contains information about using theoperator panel, changing printer settings, and under-standing operator panel menus. You can change most printer settings from your softwareapplication or printer driver. Settin...

34 Chapter 3: Using the Operator Panel and Menus Using the Operator Panel The operator panel, on the front left-side of your printer,has a 2-line by 16-character liquid crystal display (LCD),one printer indicator light, and six buttons. Notice theMenu button is split into two functioning halves; the...

35 Using the Operator Panel Operator Panel Buttons Use the operator panel buttons to open a menu, scrollthrough a list of values, change printer settings, respondto printer messages, temporarily stop all print activity,and key in a PIN. The following table describes the func-tions of each button. No...

37 Printer Messages Printer Messages The operator panel displays three types of messages: Note: See “Understanding Printer Messages” on page 151for a complete listing of all theprinter messages. • Status messages provide information about thecurrent state of the printer. • Attendance messages report...

39 Operator Panel Menus Printing the Menu Settings Page The menu settings page shows current settings for themenus, a list of installed options, and available printermemory. You can use this page to verify that the printeroptions are properly installed and the printer settings areset to what you wan...

40 Chapter 3: Using the Operator Panel and Menus Changing Menu Settings You can use the operator panel to change printer settingsand customize your printer to meet your specific needs. To select a new value as the default setting: 1 From the Ready state, press Menu> or <Menu to enter the menus...

41 Operator Panel Menus Note: User default settings remain in effect until you savenew settings or restore the fac-tory defaults. 7 Press Select . An asterisk (*) appears beside the value to indicatethat it is now the user default setting. The displayshows the new setting for one second and thenclea...

43 Operator Panel Menus Overview of Printer Menus Menus or menu items in italics only appear on the display if the corresponding option is installed. Capitalized menu items (forexample, PAPER SIZE) have submenus. See the tables on thefollowing pages for a list of the values for each menu item. 1 Som...

44 Chapter 3: Using the Operator Panel and Menus Paper Menu Use the PAPER MENU to define all settings relating toprint material input and output, as well as the specificprint material you are using with your printer. Paper Menu Menu Item Values Paper Source Tray 1*Tray 2MP FeederManual PaperManual E...

53 Operator Panel Menus Finishing Menu Use the FINISHING MENU to define all settings relatingto printer output. Finishing Menu Menu Item Values Copies 1*…999 The Copies setting determines the number of copies printed for each page. The printer does not automatically collate the copies. For example, ...

57 Operator Panel Menus Utilities Menu Use the UTILITIES MENU to print a variety of listingsrelating to available printer resources, printer settings, andprint jobs. Additional menu items let you set up printerhardware and troubleshoot printer problems. Utilities Menu Menu Item Values Print Menus Pr...

59 Operator Panel Menus Job Menu Some JOB MENU menu items are available when theprinter displays the Ready message and is idle since it is not accepting, formatting, or printing a job. Other menuitems in JOB MENU are only available when the printer isbusy processing or printing a job, when a printer...

71 Operator Panel Menus Quality Menu Use the QUALITY MENU to change settings affecting thequality of the printed characters and images. Quality Menu Menu Item Values Print Resolution 300 dpi600 dpi*1200 Image Q The Print Resolution setting defines the number of dots printed per inch (dpi). The highe...

73 Operator Panel Menus Setup Menu Use the SETUP MENU to configure a variety of printerfeatures. Setup Menu Menu Item Values Printer Language PCL Emulation*PS Emulation The printer language defines how the computer communicates with the printer. Your computeruses printer languages, such as PCL emula...

79 Operator Panel Menus PCL Emul Menu Use the PCL EMUL MENU to change printer settings thatonly affect jobs printed using the PCL emulation printerlanguage. PCL Emul Menu Menu Item Values Font Source Resident*DownloadFlashDiskAll The Font Source setting determines which fonts appear in the Font Name...

83 Operator Panel Menus PostScript Menu Use the POSTSCRIPT MENU to change settings that onlyaffect jobs printed using the PostScript 3 emulation printerlanguage. PostScript Menu Menu Item Values Print PS Error Off*On Select On to print PostScript 3 emulation errors. If an error occurs, the job stops...

84 Chapter 3: Using the Operator Panel and Menus Parallel Menu Use the PARALLEL MENU to change settings affectingjobs sent to the printer through the parallel interface con-nection. PARALLEL MENU displays as a standard featureor as an option, and appears as one of the following: • STD PARALLEL • PAR...

87 Operator Panel Menus Serial Menu Use the SERIAL MENU to change settings affecting jobssent to the printer through the serial interface port. SERIAL MENU displays as an option, and appears asSERIAL OPTION 1. SERIAL OPTION 1 is only available ifthe Tri-Port interface option card is installed and Fa...

91 Operator Panel Menus Network Menu Use the NETWORK MENU to change settings affectingjobs sent to the printer through the network port. NETWORK MENU displays as an option, and appears asNETWORK OPTION 1. NETWORK OPTION 1 is onlyavailable if an optional print server is installed in yourprinter. Netw...

93 Operator Panel Menus Infrared Menu Use the INFRARED MENU to change settings affectingjobs sent to the printer through the infrared interface port. If Infrared Port is set to Disabled , all other menu items in the INFRARED MENU are not available. This menu is only available if the Tri-Port interfa...

96 Chapter 3: Using the Operator Panel and Menus LocalTalk Menu Use the LOCALTALK MENU to change settings affectingjobs sent to the printer through the LocalTalk port. If LocalTalk Port is set to Disabled , all other menu items in the LOCALTALK MENU are not available. This menu is only available if ...

99 Operator Panel Menus USB Menu Use the USB MENU to change settings affecting the Uni-versal Serial Bus (USB) interface port. The USB MENUdisplays as a standard feature or as an option, and appearsas one of the following: • STANDARD USB • USB OPTION 1 USB OPTION 1 is only available if a parallel/US...

102 Chapter 3: Using the Operator Panel and Menus Fax Menu Use the FAX MENU to change settings affecting fax datareceived by the printer through the serial interface port onthe Tri-Port interface option card. With the Tri-Port interface option card installed, theprinter can receive and print fax dat...

106 Chapter 3: Using the Operator Panel and Menus Config Menu You only have access to the CONFIG MENU if you followthese steps: 1 Turn the printer power Off (O). 2 Press and hold the Select and Return buttons and turn the printer power On (|). 3 Release the buttons when Performing Self Test appears ...

108 Chapter 3: Using the Operator Panel and Menus Understanding Print and Hold Jobs The Print and Hold function lets you delay the printing ofa job, print it later, and ask for additional copies. Note: The Print and Hold func- tion requires a total of 8MB ormore of memory. We recom-mend installing 1...

109 Understanding Print and Hold Jobs • To delete all Confidential Jobs, see Delete All Jobs on page 63. • To delete a specific Confidential Job, see DELETE A JOB on page 63. Held Jobs Held Jobs refers any of the following types of jobs: RepeatPrint job, Reserve Print job, and Verify Print job. Repe...

110 Chapter 3: Using the Operator Panel and Menus Verify Print Job When you create a Verify Print job, the job formats, andone copy of the job prints. Additional requested copies areheld in printer memory. You specify the number of copiesyou want when you send the job from the printer driver.This al...

111 Entering a Personal Identification Number (PIN) Printing and Deleting Held Jobs Once you have sent a Repeat Print job, a Reserve Print job,or a Verify Print job from the software application or theprinter driver and have selected a value in the HELD JOBS menu item, the jobs are displayed on the ...

113 Print and Hold Formatting Errors Print and Hold Formatting Errors A lightning bolt symbol displays on the operator panel toindicate a formatting error occurred on at least one type ofPrint and Hold job. It looks like this: Note: For documentation pur- poses, Print and Hold jobs refers to any of ...

115 Using Print Materials 4 Using Print Materials This chapter provides specifications and guidelines foreach type of print material that can be used with yourprinter, as well as important information about the papersources and the output bins. Your printer has two standard paper sources, the250-she...

116 Chapter 4: Using Print Materials Paper Sources and Sizes The following table details the types and quantities ofmedia you can load in each of the paper sources. For moreinformation about selecting specific print material for usewith your printer, see “Print Material Guidelines” onpage 118. Note:...

117 Paper Sources and Sizes The following table lists the paper and envelope sizes youcan use with your printer. Paper and Envelope Dimensions Paper Dimensions Envelope Dimensions A4 210 x 297 mm(8.27 x 11.7 in.) 7 3/4 Envelope(Monarch) 98.4 x 190.5 mm(3.875 x 7.5 in.) A5(Multipurpose feeder only) 1...

118 Chapter 4: Using Print Materials Print Material Guidelines Selecting the appropriate print material (paper, transpar-encies, envelopes, labels, and card stock) for your printerhelps you avoid printing problems. Note: For detailed information about print material characteris-tics, refer to the Ca...

119 Print Material Guidelines Transparencies You can feed transparencies from the 250-sheet input trayor the multipurpose feeder. Try a sample of any transpar-encies you are considering using with the printer beforebuying large quantities. Do not load transparencies in the optional 500-sheetdrawer. ...

120 Chapter 4: Using Print Materials • Use envelopes that can withstand temperatures of205°C (401°F) without sealing, excessive curling,wrinkling, or releasing hazardous emissions. • Adjust the right paper guide to fit the width of theenvelopes. • Load envelopes with the flap side down and theshort ...

121 Print Material Guidelines • Use labels that can withstand temperatures of 205°C(401°F) without sealing, excessive curling, wrin-kling, or releasing hazardous emissions. • Do not print within 1 mm (0.040 in.) of the edge ofthe label, of the perforations, or between die-cuts ofthe label. • Do not ...

122 Chapter 4: Using Print Materials Card Stock Guidelines Card stock is single ply, and has a large array of proper-ties, such as the orientation of paper fibers and texture,that can significantly affect the print quality. Try a sample of any card stock you are considering usingwith the printer bef...

123 Storing Print Material Storing Print Material Use the following guidelines for proper print materialstorage: • For best results, store print material in an environ-ment where the temperature is approximately 21°C(70°F) and the relative humidity is 40%. • Store cartons of print material on a pall...

124 Chapter 4: Using Print Materials Loading Print Material Proper print material loading helps prevent paper jamsand helps make your printing trouble-free. Do not remove input trays while a job is printing or while Busy displays on the operator panel. Doing so may cause a paper jam. Before loading ...

125 Loading Print Material 2 Press down on the metal plate until it locks intoplace. The metal plate remains stationary on the insidebottom of the input tray. 3 Move the length guide to the correct position forthe size print material you are loading. – For the 250-sheet input tray, press down on the...

129 Loading Print Material 9 Insert the input tray. Slide the input tray all the way into the printer untilit snaps into place. Slide the 500-sheet input tray all the way into thesupport unit. If an error message displays, see “UnderstandingPrinter Messages” on page 151. 10 Send your job to print. F...

130 Chapter 4: Using Print Materials Loading the Multipurpose Feeder Your printer has one standard multipurpose feeder thatholds several sizes and types of print material, such aspaper, card stock, transparencies, postcards, note cards,and envelopes. You can load approximately 100 sheets of75 g/m 2 ...

132 Chapter 4: Using Print Materials 6 Slide the print material into the multipurposefeeder as far as it will go. Do not force it. Forcing print material could cause a paper jam. 7 Slide the paper width guide to the left until itlightly touches the edge of the print material. Make sure the print mat...

133 Using the Paper Exits (Output Bins) Using the Paper Exits (Output Bins) You printer has two standard paper exits. The followingsections explain how to use the printer output bins. Using the Standard Output Bin The standard output bin holds 250 sheets of print materialand is located on top of the...

134 Chapter 4: Using Print Materials Using the Rear Output Bin You may want to use the rear output bin when you print ondifferent sizes and types of print material, such as paper, cardstock, transparencies, postcards, note cards, and envelopes.The rear output bin holds 20 sheets of paper. For inform...

135 Printing on Letterhead Printing on Letterhead Check with the manufacturer or vendor to determinewhether the preprinted letterhead you have chosen isacceptable for laser printers. Page orientation is important when printing on letterhead.Use the following table for help when loading letterheadin ...

136 Chapter 4: Using Print Materials Manual Duplex Printing Manual duplex printing lets you print on both sides ofpaper and card stock. Manual duplexing does not damage your printer, butprint quality and feed reliability may vary when printingon the other side of the page. To print on both sides of ...

137 Avoiding Paper Jams Avoiding Paper Jams If you follow the tips outlined in “Print Material Guide-lines” on page 118 and in “Loading Print Material” onpage 124, you are well on your way to trouble-free print-ing. If jams do occur, however, follow the steps outlined in“Clearing Jams” on page 183. ...

139 Multipurpose Feeder 5 Multipurpose Feeder The multipurpose feeder is located on the front of yourprinter. It can be closed when you are not using it, makingthe printer more compact. You may want to use the multipurpose feeder when youprint on different sizes and types of print material, such asp...

140 Chapter 5: Multipurpose Feeder When printing from the multipurpose feeder, be sure toset the PAPER SIZE and PAPER TYPE for the MP Feeder menu item. Also, select the size and paper type from yoursoftware application for the print material you haveloaded. See PAPER SIZE on page 45 and PAPER TYPE o...

141 Opening the Multipurpose Feeder Opening the Multipurpose Feeder To open the multipurpose feeder door: 1 Push the lower release latch on the front left sideto release the multipurpose feeder door. The multipurpose feeder door is the same as thelower front door. The multipurpose feeder door opens ...

143 Loading the Multipurpose Feeder Loading the Multipurpose Feeder Proper loading prevents paper jams and ensurestrouble-free printing. The following sections give detailedinstructions for loading. Note: Note the recommended print side label on the printmaterial package and load printmaterial accor...

144 Chapter 5: Multipurpose Feeder 2 Slide the paper width guide to the far right side ofthe multipurpose feeder. 3 Prepare specific print material for loading: – Flex sheets of paper back and forth to loosenthem, and then fan them. Do not fold or creasethe paper. Straighten the edges on a level sur...

146 Chapter 5: Multipurpose Feeder 6 Load specific print material: – Load paper with the recommended print sideface up and the top edge going in first as shown. Note: Do not exceed the maxi- mum stack height limiter locatedon the left side of the multipur-pose feeder. Overfilling the mul-tipurpose f...

149 Using the Multipurpose Feeder Using the Multipurpose Feeder After loading print material in the multipurpose feeder,select the paper source from your software application,and then select the paper size and type from both yoursoftware application and from the operator panel. Note: Software settin...

150 Chapter 5: Multipurpose Feeder Closing the Multipurpose Feeder When you finish printing with the multipurpose feeder: 1 Remove all print material. 2 Push the metal bar straight back to collapse themultipurpose feeder to its short-length position. 3 Close the multipurpose feeder door. 4 Close the...

152 Chapter 6: Understanding Printer Messages Line 1 Messages Status Message Meaning and Actions Allowed While Message Displays Activating MenuChanges The printer is reset to activate a printer setting change. No button actions are possible while this message displays. Busy<warning> The printe...

158 Chapter 6: Understanding Printer Messages Warning Messages Warning messages give further information about printerstatus. The following is an example of a warning messagedisplayed on the operator panel when the printer is in theReady state: In this example, Tray 1 Missing is the warning message....

159 Attendance Messages Attendance Messages Attendance messages indicate printer errors that youmust resolve before you can continue printing. The mes-sages are listed in numerical then alphabetical order. Note: For paper jam errors, the entire paper path must becleared of print material. See“Cleari...

173 Solving Printer Problems 7 Solving Printer Problems Sometimes printer problems are very easy to solve. Whenyou have a problem, first make sure that: Note: If an error message dis- plays, see “UnderstandingPrinter Messages” on page 151. • The printer power cord is plugged into the printerand a pr...

174 Chapter 7: Solving Printer Problems The tables in this chapter define printing problems thatmay occur and what you can do to resolve them. If thesuggested corrective action does not fix the problem, callyour service representative. Turn to the appropriate page for help with your printingproblem:...

175 Display Problems Display Problems Problem Action Menus Disabled status message appears on the display. The operator panel menus are disabled. To enable the menus: • Turn the printer power Off (O).• Press and hold Select and Return , and then turn the printer power On (|). • Release the buttons w...

176 Chapter 7: Solving Printer Problems Printing Problems Problem Action Job did not print or incorrectcharacters printed. Make sure the Ready status message appears on the operator panel display before you send a job to print. Press Go to return the printer to the Ready status message. Make sure th...

178 Chapter 7: Solving Printer Problems Print Quality Problems Problem Action Print is too light. • Check the toner supply.• Change the Toner Darkness setting in the QUALITY MENU . See Toner Darkness on page 71 for more information. • If you are printing on an uneven print surface, change the PAPER ...

179 Print Quality Problems Streaks appear on the page. • The toner may be low. Remove the cartridge. To utilize the remaining toner, shake the cartridge gently. Reinstall the same print cartridge. See “Installingthe Print Cartridge” on page 5 for directions. • If you are using preprinted forms, make...

180 Chapter 7: Solving Printer Problems Option Problems Problem Action Option does not operate correctlyafter it is installed or it quitsworking. • Turn the printer power Off (O), wait for about 10 seconds, and turn the printer power On (|). If this does not fix the problem, unplug the printer, and ...

181 Network Printing Problems Network Printing Problems Option does not operate correctlyafter it is installed.(continued) Infrared Adapter: If infrared communication stops or does not occur, check thefollowing: • Communication distance: The distance between the two infrared ports should be 3 meters...

182 Chapter 7: Solving Printer Problems Other Problems and Questions Problem Action How do I get updated printerdrivers or utilities? See “Introducing MarkVision” on page 25 for more information. How do I attach a serial cable tothe printer? Your printer requires an optional adapter to allow serial ...

183 Clearing Jams 8 Clearing Jams By carefully selecting print materials and loading themproperly, you should be able to avoid most paper jams. Ifpaper jams do occur, complete the steps in the followingsections. If paper jams occur frequently, make sure you see“Avoiding Paper Jams” on page 137. To c...

184 Chapter 8: Clearing Jams Possible Paper Jam Areas The following illustration shows the path that print mate-rial travels through the printer. The path varies dependingon the input source and exit selection (output bin). Thejam areas are also shown. 200 and 201 Paper Jam - Remove Cartridge Print ...

185 Possible Paper Jam Areas 3 Notice that in some instances the ends of the printmaterial are not visible. 4 Gently pull the right side of the print materialuntil the upper right corner is loose. 5 With both hands, pull the print material up to theright and then out. 6 Reinstall the print cartridge...

186 Chapter 8: Clearing Jams 202 Paper Jam - Open Rear Door Jams in the following areas cause a 202 attendance mes-sage. Jams in these areas require opening the printer rearoutput bin door and the upper front door: • The print material jams before reaching thestandard output bin. See “Before Reachin...

188 Chapter 8: Clearing Jams – If an end of the print material is visible, pull theprint material straight out toward you. Note: To avoid tearing, pull the jammed print material out gentlyand slowly. 3 Close the rear output bin door.

189 Possible Paper Jam Areas Note: To clear paper jam attendance messages, you mustremove all jammed print materialfrom the paper path. Exiting to the Standard Output Bin Print material jams before it exits completely into thestandard output bin. 1 Pull the print material straight out. If there is r...

190 Chapter 8: Clearing Jams 203 Paper Jam - Short Paper A 203 attendance message indicates print material lessthan 152.4 mm (6 in.) in length has attempted to exit thestandard output bin. A jam in this area requires that the rear output bin door beopened. Note: To clear paper jam attendance message...

191 Possible Paper Jam Areas 2 Remove the print material. If there is resistance to the print material and it doesnot move immediately when you pull, stop pulling.Remove the print cartridge, return to the back of theprinter, and pull the print material out. Note: If you cannot find the jammed print ...

192 Chapter 8: Clearing Jams 250 Paper Jam - Check MP Feeder The print material jams as it enters the printer from themultipurpose feeder. Pull the jammed print material straight out of the multi-purpose feeder toward you. To avoid tearing, pull the jammed print material out gen-tly and slowly. Note...

193 Ordering a Print Cartridge 9 Maintaining Your Printer Note: If you are in the U.S. or Canada, call 1-800-438-2468 forinformation about LexmarkAuthorized Supplies Dealers inyour area. In other countries,contact the place where youbought your printer. Periodically, you will need to replace the pri...

194 Chapter 9: Maintaining Your Printer Storing the Print Cartridge Store the print cartridge in the original packaging untilyou are ready to install it. Do not store the print cartridge in: • Temperatures greater than 40°C (104°F). • An environment with extreme changes in humidityor temperature. • ...

195 Cleaning the Printhead Lens Cleaning the Printhead Lens Complete the following steps to clean the printhead lens: 1 Turn the printer power Off (O). 2 Open the upper and lower front doors. 3 Remove the print cartridge. 4 Gently wipe the printhead lens with a clean, drylint-free cloth. 5 Insert th...

197 Understanding the Fax Port 10 Fax Understanding the Fax Port If your printer has a Tri-Port interface option cardinstalled and the serial interface port is not in use, you canuse your printer to receive and print fax data. The serial interface port is only available if a Tri-Port inter-face opti...

198 Chapter 10: Fax Setting Up a Fax Port To use your printer serial port to process fax data: 1 Turn the printer power Off (O) and unplug theprinter power cord. 2 Turn the modem power Off and unplug themodem power cord. 3 Disconnect all cables from the back of the printer. 4 Connect the hardware. T...

199 Resetting a Fax Port Note: If an error message appears, see “UnderstandingPrinter Messages” on page 151. e Press Menu> until Ser Option 1 appears on the second line of the display. f Press Select to choose Ser Option 1 . g Fax Port appears on the second line. Press Go . Activating Menu Change...

200 Chapter 10: Fax Disabling a Fax Port To disable the fax port and restore the printer serial portsettings: 1 When Ready displays on the top line of the opera- tor panel display, press Menu> or <Menu to enter the menus. 2 Continue to press Menu> or <Menu until FAX MENU appears on the f...

201 Accessing the Printer System Board 11 Memory and Option Cards Note: You need a small Phil- lips screwdriver to complete theinstallation of some options. You can customize your printer memory capacity and con-nectivity. This chapter provides instructions for installingand removing each option. To...

202 Chapter 11: Memory and Option Cards 3 Push the upper release latch to release the upperfront door. 4 Push the lower release latch to release the lowerfront door. 5 Press the latches located inside the front of theprinter to release the side door.

203 Accessing the Printer System Board 6 Remove the side door and lay it aside. 7 Loosen the six screws on the shield. Do notremove the screws. Screws Screws

204 Chapter 11: Memory and Option Cards 8 Use the tabs located on the side of the shield toslide the shield up until the top three screws fitinto the three keyholes on the shield. 9 Hold the shield by the tabs and lift it off. 10 Locate the appropriate connector for the optionyou are installing. Not...

206 Chapter 11: Memory and Option Cards Understanding Memory Options Because the steps required to install a printer memoryoption and a flash memory option card are the same, theyare grouped together in this section. Details about the twooption cards follow. Printer Memory The printer memory option ...

207 Installing Memory Options Installing Memory Options This section offers instructions for installing either aprinter memory option or a flash memory option card.You may install any one of the following memory configu-rations on your printer system board: • One printer memory option. • One flash m...

208 Chapter 11: Memory and Option Cards 4 Unpack the new option card. Avoid touching the connection points along theedge of the card. Save the packaging. Warning! Printer memory option and flash memory optioncards are easily damaged bystatic electricity. Touch some-thing metal before you touch anopt...

210 Chapter 11: Memory and Option Cards Removing Memory Options Before removing a memory option, follow the steps under“Accessing the Printer System Board” on page 201. Warning! Printer memory option and flash memory optioncards are easily damaged bystatic electricity. Touch some-thing metal before ...

211 Understanding Option Cards Understanding Option Cards Four kinds of option cards are available for your printer: • Internal print server option card • Tri-Port interface option card • Hard disk option • Parallel/USB interface option card Note: Only one option card can be installed in your printe...

212 Chapter 11: Memory and Option Cards Tri-Port Interface Option Card The Tri-Port interface option card lets you connect to: • A LocalTalk network • Serial interface (RS-232C or Serial RS-422A) • An infrared adapter For information about the LocalTalk network, see “Local-Talk Menu” on page 96. For...

213 Understanding Option Cards You can purchase: • A hard disk with an adapter card already installed. • A hard disk that supports Optra Forms TM with an adapter card already installed. Refer to Optra Formsfor more information. • A hard disk adapter card for installing a separatelypurchased hard dis...

214 Chapter 11: Memory and Option Cards 2 Push the hard disk securely into the connector. 3 Turn the adapter card over and insert the fourscrews. Securely tighten each screw. Installing the Hard Disk Option Card To install, complete the following two sections in order: • “Accessing the Printer Syste...

215 Understanding Option Cards Parallel/USB Interface Option Card The parallel/USB interface option card lets you connectyour printer to a parallel interface. You can also use theUSB (Universal Serial Bus) port to connect your printer toa computer. For more information about USB, see “USBMenu” on pa...

216 Chapter 11: Memory and Option Cards Installing an Option Card Before installing an option card, follow the steps under“Accessing the Printer System Board” on page 201. Warning! The option card is easily damaged by static elec-tricity. Touch something metalbefore you touch the card. To install a ...

217 Installing an Option Card 3 Remove the metal plate covering the connectorslot. a Locate the two screws on the back of the printerthat attach the metal plate to the slot. b Remove and save the two screws. Remove anddiscard the plate. 4 Unpack the option card. Save the packing materials. 5 Align t...

219 Removing an Option Card Removing an Option Card Before removing an option card, follow the steps under“Accessing the Printer System Board” on page 201. Warning! The option card is easily damaged by static elec-tricity. Touch something metalbefore you touch the card. To remove an option card: 1 R...

220 Chapter 11: Memory and Option Cards Closing the Printer System Board After you have installed all of your options on the printersystem board, reattach the shield and close the side door: 1 Grasp the shield by the tabs and align the threekeyholes on the shield with the top three screwson the side...

221 Closing the Printer System Board 4 Hold the side door slightly to the left of the printerand place the latches located on the back edge ofthe side door against the metal shield. The edge of the metal shield fits into the latches. Thetop latch fits inside the back of the printer. 5 Close the side...

223 Installing the Optional Drawer 12 Optional 500-Sheet Drawer Decide on a location to set the support unit. The printer willbe placed on top of it, so allow enough space for easy paperaccess. The location must be sturdy and large enough toaccommodate the printer and the optional 500-sheetdrawer. I...

224 Chapter 12: Optional 500-Sheet Drawer 5 Pull the input tray out of the support unit. Remove any packing material and tape from theinput tray. 6 Grasp the support unit on each side at oppositecorners and move it to the location being used. 7 Notice the following parts located on the top sur-face ...

225 Installing the Optional Drawer 9 Place the printer on top of the support unit. Make sure the edges of the printer and the supportunit are aligned properly. 10 Load print material in the input tray. See “Loading Print Material” on page 124 for moreinformation. 11 Install the input tray in the sup...

227 Connecting the Cable and Using the Infrared Adapter 13 Infrared Adapter You can use an infrared adapter to print remotely to anIrDA-compatible computer equipped with an infraredport. The Tri-Port interface option card, which includes aninfrared port, lets you connect the infrared adapter to your...

228 Chapter 13: Infrared Adapter 3 Plug the adapter cable into the infrared port. 4 Reconnect the printer power cord to a properlygrounded electrical outlet. If any light on the infrared adapter comes on whenthe printer is plugged in, the adapter is connected tothe port correctly. 5 Aim the computer...

229 Printing the Menu Settings Page 14 Verifying the Installation of Options You can verify that printer options are properly installedby printing a menu settings page. A menu settings page lists: • All printer settings in the operator panel menus andtheir default values. • All installed features an...

231 Appendix A: Understanding Fonts A Understanding Fonts This appendix contains basic information about fonts,their characteristics, and the specific fonts available inPCL 6 and PostScript 3 emulations. Typefaces and Fonts A font is a set of characters and symbols created with a dis-tinct design. T...

232 Appendix A: Understanding Fonts Style refers to other typeface modifications, such as tilt orcharacter width. Italic and oblique are styles where thecharacters are tilted. Narrow, condensed and extended arethree common styles that modify the character widths. Some fonts combine several weight an...

234 Appendix A: Understanding Fonts Bitmapped and Scalable Fonts The printer uses both bitmapped and scalable fonts. Bitmapped fonts are stored in printer memory as pre-defined patterns of bits that represent a typeface at a spe-cific size, style and resolution. An example of a characterfrom a bitma...

235 Appendix A: Understanding Fonts Resident Fonts Your printer is equipped with resident fonts stored perma-nently in printer memory. Different fonts are available inPCL 6 and PostScript 3 emulations. Some of the most pop-ular typefaces, like Courier and Times New Roman, areavailable for all printe...

238 Appendix A: Understanding Fonts Times Bold Times-Bold Times Bold Italic Times-BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS-ItalicMT Times New Roman Bold TimesNewRomanPS-BoldMT Times New Roman Bold Italic TimesNewRomanPS-BoldItalicMT Univers Univers-Oblique ...

239 Appendix A: Understanding Fonts Symbol Sets A symbol set is the collection of alphabetic and numericcharacters, punctuation, and special characters availablein the font you select. Symbol sets support the require-ments for different languages or specific applications,such as math symbols used fo...

241 Appendix A: Understanding Fonts Downloadable Fonts You can download scalable fonts in PostScript 3 emulationand either scalable or bitmapped fonts in PCL 6 emula-tion. Fonts can be downloaded to printer memory or to aflash memory option or hard disk option. Fonts down-loaded to flash memory or h...

242 Appendix A: Understanding Fonts Printing a Font Sample List To print samples of all the fonts currently available foryour printer: 1 Make sure the printer power is On (|) and the Ready status message appears on the display. 2 Press Menu> or <Menu to enter the menus. 3 Continue to press and...

243 Appendix B: Notices B Notices Electronic Emissions Notices Electronic emission information for your printer varies, depending on whether or notyou have an optional network adapter installed. Warning With a network adapter installed, this is a Class A product. In a domestic environment,this produ...

247 Appendix B: Notices Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label

253 Appendix C: Safety Information C Safety Information Safety Information • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the prod-uct and easily access...

258 Appendix C: Safety Information Informació de Seguretat • Si el vostre producte NO està marcat amb el símbol , S’HAURÀ de con- nectar a una presa elèctrica de terra. • El cable de potència s’haurà de connectar a una presa de corrent propera alproducte i fàcilment accessible. • Si heu de fer una r...

265 Appendix D: Warranty D Warranty Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S.and Canada, refer to the country-specific warranty information that came with yourprinter. Lexmark Optra M...

269 Glossary Glossary Numerics 7 3/4 Envelope. See Monarch. 9 Envelope. An envelope measuring 98.4 x 225.4 mm (3.875 x 8.875 in.). 10 Envelope. See Com-10. 500-sheet optional drawer. An optional input tray and drawer you can purchase for the printer to increase inputcapacity. 1200 Image Quality. A p...

270 Glossary attendance message. An operator panel message that describes a printer problem. Operator intervention isrequired before the printer can continue processing. automated fax system. A Lexmark system for providing customers with quick product information, technical tips,and printer driver i...

271 Glossary Busy. A printer state in which the printer is processing data or printing pages. byte. A group of eight binary digits processed as a unit. Typically used to represent an alphanumeric character. C C5. Envelope measuring 162 x 229 mm (6.38 x 9.01 in.). card stock. Heavy, single-ply print ...

273 Glossary Ethernet. A network with a bus topology that utilizes carrier sense multiple access with collision detection(CSMA/CD). An Ethernet network may be installed usingany of three cabling systems: • Ethernet 10Base2 (using RG-58 coax) • Ethernet 10BaseT (using telephone twisted pair cable) • ...

275 Glossary input source. A printer tray or the multipurpose feeder. An input source holds print material for printing. Integrated Network Option. See print server. interface. The connection between the computer and the printer. internal network adapter (INA). See internal print server. internal pr...

278 Glossary operator panel. The buttons and liquid crystal display (LCD) on the printer that are used to change printersettings and display printer status. operator panel display. The liquid crystal display on the operator panel that shows printer menus and messages. operator panel overlay. An adhe...

279 Glossary paper type. A printer setting that defines the type of print material (plain paper, card stock, transparency, label,bond, letterhead, preprinted, colored paper, envelope, orcustom) loaded in a specified input source. parallel interface. A bidirectional interface for exchanging data betw...

280 Glossary precharger wire. A wire inside the print unit that electrically charges the photoconductor during theprinting process. Print and Hold job. A print job sent from your software application, stored in printer memory, and accessed at alater time from the CONFIDENTIAL JOB menu item or the HE...

282 Glossary single-sided printing. Printing on only one side of a sheet of print material (simplex printing). SmartSwitch. A printer function that automatically switches the printer language to match that of the currentprint job. software application. Any program loaded on your computer used to per...

285 Index Index Numerics 250-sheet input tray loading 124removing 124 500-sheet drawer installing 223 500-sheet input tray 225printer on top of 225support unit 224 support unit parts 224 500-sheet input tray loading 124removing 124 900-999 service messages 1661200 Image Quality 71 A A4 Width (PCL Em...