Lexmark E360d Series - Manuals

Configured models The following illustration shows the printer configured with an optional 250-sheet drawer: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 250-sheet drawer (Tray 2) 8 Multipurpose...

Understanding the printer control panel Item Description 1 Menus button ( ) • Opens the menus. Note: The menus are available only when the printer is in the Ready state. • Returns the printer control panel to the top level menu screen if pressed while in amenu. 2 Display Shows messages that communic...

Item Description 7 Left arrow button Performs the same functions as the right arrow button. See the description for the rightarrow button. 8 Back button ( ) Returns the display to the previous screen Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 lb pap...

Additional printer setup After completing any additional printer setup, print a menu settings page to verify that all printer options are installedcorrectly. See “Printing a menu settings page” on page 24 for more information. The option names appear on thispage if they are installed correctly. Sinc...

Accessing the system board to install internal options CAUTION—SHOCK HAZARD: When accessing the system board, turn the printer off, and then unplug the power cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn themoff as well and unplug any cable...

Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices atta...

4 Push the memory card into the connector until the latches snap into place. 5 Close the system board door. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may beinstalled, but the connectors are intercha...

Installing hardware options Installing a 250- or 550-sheet drawer The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power cord fro...

6 Align the printer with the drawer, and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and t...

1 Ethernet port Note: The Ethernet port is a feature on network models only. 2 USB port 3 Parallel port 4 Printer power cord socket Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typicallyinstalled during the init...

3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com . 2 From the Drivers & Downloads menu, click Driver Finder . ...

Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays and the multipurpose feeder. It also includesinformation about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type After you s...

Loading the standard 250-sheet tray The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and either theoptional 250-sheet tray or the optional 550-sheet tray (Tray 2). Only one optional drawer (which includes an optionaltray) may be attached to the ...

Loading the optional 250- or 550-sheet tray Only one optional drawer, which includes either a 250- or 550-sheet tray, may be attached to the printer at a time.Regardless of the number of sheets in the optional tray, it is referred to as Tray 2. 1 Pull the tray completely out. 2 See “Loading the stan...

Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialtymedia, such as card stock, transparencies, paper labels, and envelopes. You may also want to use the multipurposefeeder for single-page print jobs on letterhead...

4 Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back ...

4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack. 5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in themultipurpose feeder. Make sure the paper fits loosely in the multipurpose feede...

Load up to Notes Multipurpose feeder 50 sheets of paper 15 paper labels10 transparencies 10 sheets of card stock 7 envelopes Note: Feed paper into the multipurpose feeder only to the point where its leading edge can contact the paper guides. Do not forcethe paper into the feeder. Linking and unlinki...

Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample ofthe paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect pri...

Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Papercontaining fibers such as cotton can negatively affect paper han...

Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specificallyfor use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a studydemonstrating that recycled paper produ...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & L...

Paper sizes supported by the printer Paper size Dimensions Standard250-sheet tray Optional 250-or 550-sheettray Multipurposefeeder Duplex path A4 210 x 297 mm(8.3 x 11.7 in.) A5 148 x 210 mm(5.8 x 8.3 in.) X A6 1 105 x 148 mm(4.1 x 5.8 in.) X X Executive 184 x 267 mm(7.3 x 10.5 in.) X Folio 216 x 33...

Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 52 and “Storingpaper” on page 41. Printing a document 1 Load paper into a tray or...

b Customize the settings as needed in the Print dialog: 1 With a document open, choose File > Print . 2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper. 3 Click Print . Printing specialty documents Tips on using letterhead Page orientation is important whe...

Source or process Print side Paper orientation Multipurpose feeder(simplex printing) Preprinted letterheaddesign is placed faceup. The top edge of the sheet with the logo should enter themultipurpose feeder first. Multipurpose feeder(duplex printing) Preprinted letterheaddesign is placedfacedown. Th...

When printing on envelopes: • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure theenvelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, orreleasing hazardous emissions. • For the best performan...

• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on using card stock Card stock is heavy, single-ply specialty media. Many of i...

3 Press the arrow buttons until Reports appears, and then press . 4 Press the arrow buttons until Print Directory appears, and then press . After the directory list prints, Ready appears. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Tu...

Clearing jams By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. Formore information, see “Avoiding jams” on page 52. If jams do occur, follow the steps outlined in this chapter. To resolve the jam messages, you must clear the entire pap...

1 Standard exit bin 2 Front door 3 Multipurpose feeder door 4 Tray 1 5 Optional 250- or 550-sheet tray (Tray 2) 6 Rear door Jam message numbers and how to access each jam Jam number To access the jam 200 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the ph...

Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Default Source Paper Size/Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Menu Settings Page Device Statistics Network...

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP FeederManual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order forMP Feeder to appear as a menu setting. • Tray 1 (standard ...

Menu item Description Set Type menu for Tray 2 Plain Paper Card StockRecycled Labels Bond LetterheadPreprinted Colored Paper Light Paper Heavy PaperRough/Cotton Custom Type <x> Lets you specify the type of paper loaded in Tray 2 Notes: • Custom Type <x> is the factory default setting. • ...

Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select thetexture for a specific type of paper. Menu item Description Select Type Plain Texture Card Stock Texture Transparency TextureRecycled Texture Labels Texture Bond Texture...

Paper Weight menu In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select theweight for a specific type of paper. Menu item Description Select Type Plain Weight Card Stock Weight Transparency WeightRecycled Weight Labels Weight Bond Weight Envelope ...

Menu item Description Set Loading • Duplex • Off Specifies whether duplex (2-sided) printing is turned on Note: Off is the factory default setting. Custom Types menu Menu item Description Custom Type <x> Paper Card Stock TransparencyLabels Envelope Rough/Cotton Name a Custom Type <x> , a...

Menu item Description Portrait Height 3–14.17 inches 76–360 mm Sets the portrait height Notes: • If the height exceeds the maximum, then the printer uses themaximum height allowed. • 14 inches is the US factory default setting. Inches can be increased in0.01-inch increments. • 356 mm is the internat...

Menu item Description Print Directory <none> Prints a list of all the resources stored on an optional flash memory card Notes: • Job Buffer Size must be set to 100%. • The optional flash memory must be installed correctly and workingproperly. Asset Report <none> Prints a report containin...

Menu item Description Print Recovery Jam Recovery OnOff Auto Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammedpages unless the memory required to hold the pages isneeded for other printer tasks. • On sets the printer to alwa...

Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • Normal is the factory default setting. When attempting toprint data in the non-printable area defined by the Normalsetting, the printer clips the image at the boundary. • The Whole Page setting a...

Menu item Description N-up Ordering Horizontal Reverse HorizontalReverse Vertical Vertical Specifies the positioning of multiple-page images when using N-up (pages-sides) Notes: • Horizontal is the factory default setting. • Positioning depends on the number of images and whether the images are inpo...

Menu item Description Pixel Boost Off FontsHorizontally Vertically Both directions Choose whether to make characters more distinct and definite. Pixel Boost may beneeded when using certain fonts. Note: Off is the factory default setting. Brightness -6–6 Adjusts or darkens printed output and conserve...

Menu item Description Tray Renumber Assign MP Feeder OffNone 0–199 Assign Tray <x> OffNone 0–199 Assign Manual Paper OffNone 0–199 Assign Man Env OffNone 0–199 Configures the printer to work with printer software or programs that usedifferent source assignments for trays, drawers, and feeders ...

Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job requiresit, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When ...

Menu item Description View Address <none> Shows the assigned AppleTalk address Set Zone <list of zones available on thenetwork> Provides a list of AppleTalk zones available on the network Note: The factory default setting is the default zone for the network. If no default zone exists, th...

Menu item Description USB Buffer Disabled Auto3K to <maximum size allowed> Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered areprinted before normal processing is resumed. • The USB buf...

Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. List of status and error messages Busy Wait for the message to clear. Canceling Wait for the message to clear. Close front door Close the front door of the printer. Defragmenting Flash DO ...

Invalid Engine Code You need to download valid engine code for the printer. Note: Engine code may be downloaded while this message appears on the display. Invalid Network Code You need to download valid network printing code for the internal print server. The internal print server is a hardwareoptio...

• Check tray length and width guides and make sure the paper is properly loaded in the tray. • Check the Print Properties settings to make sure the print job is requesting the correct paper size and type. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Univ...

84 PC Kit life warning The photoconductor kit is near exhaustion. Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. 84 Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 42.xy Cartridge region mi...

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...

Conserving supplies Conserving supplies using the printer control panel There are some settings you can change from the printer control panel that will help you conserve toner and paper.For more information, see the following table: Supply Path to menu item Purpose of menu item Toner Settings ΠQual...

Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppliesdealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life ...

Ordering a photoconductor kit Depending on your printer model, the printer issues a message or a light sequence to let you know thephotoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of thephotoconductor kit by printing a network setup pa...

3 Unpack the new toner cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to distribute the to...

Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle . 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before movin...

Setting the printer up in a new location When the printer is set up, allow clearance around it as shown. 1 300 mm (12.0 in.) 2 300 mm (12.0 in.) 3 200 mm (8.0 in.) 4 12.7 mm (0.5 in.) 5 300 mm (12.0 in.) Shipping the printer When shipping the printer, use the original packaging or call the place of ...

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexm...

Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer settings • Configuring network...

The reports have the following subcategories: Device Statistics Device Settings Device Information Printer Server Setup Page Job Information Jobs by Document Length Other Job Data Media Sheet Count Paper Menu Reports Settings Network/Ports Reports Network Card TCP/IP IPv6 USB Menu Warnings Device In...

4 Click Supply Notifications . 5 From the drop-down box for each supply, select among the options for notification. Explanations for each optionare provided. 6 Click Submit to save your selections. Copying printer settings to other printers Using the Embedded Web Server, you can copy printer setting...

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The Ground Faul...

M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you installed the correct printer software for your printer model. Open the Software and Documentation CD to check which software is installed. For more information, see “Installing printer software” on page 23. Make sure the model num...

5 Press the arrow buttons until Page Protect appears, and then press . 6 Press the arrow buttons until Off appears, and then press . Job prints from the wrong tray or on the wrong paper C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect c...

Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until General Settings appears, and then press . 4 Press the arrow buttons until Timeouts appears, and...

3 Make sure the guides are aligned against the edges of the paper. 4 Insert the tray. R ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Memory card Make su...

Page that jammed does not reprint after you clear the jam In the Settings menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On: 1 Press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until General Settings appears, and then press . 4 Press ...

4 Press the arrow buttons until Prt Quality Pgs appears, and then press . The print quality test pages print. 5 Press the arrow buttons until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, and then Ready appears. Blank pages Try one or more of the following: • Remo...

Incorrect margins These are possible solutions. Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE P APER S IZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. ...

Print is too dark These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • For Windows users: From Print Properties, chan...

Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • For Windows users: From Print Properties, ch...

Skewed print C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more...

Toner specks These are possible solutions. Try one or more of the following: T HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor C HECK THE TRANSPARENCIES Use only transparencies recommended...

M AKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching...

Solid black or white streaks appear on transparencies or paper These are possible solutions. Try one or more of the following: M AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. C HECK THE PAPER TYPE • Try a different ...

Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display,and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label o...

Notices Product information Product name: Lexmark E360d and E360dn Machine type: 4513 Model(s): 420, 430 Machine type: 4549 d01, d02, gd1, gd2 Machine type: 4564 dn1, dn2, gd1, gd2 Edition notice May 2008 The following paragraph does not apply to any country where such provisions are inconsistent wi...

Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav ogøvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. o ś wiadcza, ż e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ł ymi stosownymi...

Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer. ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Cla...

Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 500 Copying The product is generating hard-copy output from hard-copy originaldocuments. NA Scanning The product is scanning hard-copy documents. NA Ready The product is waiting for...

Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, conta...

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products,...

11 TAXES . You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and personal property taxes, resulting from this Software License Agreement or your Use of the SoftwareProgram. 12 LIMITATION ON ACTIONS . No action, regardless of form, arisi...

Index Numerics 200.yy Paper jam 94201.yy Paper jam 94202.yy Paper jam 95231.yy Paper jam 95233.yy Paper jam 95234.yy Paper jam 95235.yy Paper jam 9624x.yy Paper jam 96250-sheet drawer installing 21 251.yy Paper jam 9631.yy Replace defective or missingcartridge 9132.yy Cartridge part numberunsupporte...