Page 3 - Contents
3 Contents Chapter 1: Learning about the printer .............................................................................. 5 Printer overview ............................................................................................................................................... 5 Underst...
Page 5 - Learning about the printer; Printer overview
Learning about the printer 5 1 Learning about the printer Printer overview CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. The following illustration shows a front view of the printer with its features ...
Page 8 - Understanding the control panel
Understanding the control panel 8 Learning about the printer Understanding the control panel The control panel consists of these items: • A 2-line liquid crystal display (LCD) that shows text • Six buttons: Stop , Menu (with Left Menu , Select , and Right Menu ), Back , and Go • An indicator light N...
Page 10 - Understanding print media guidelines
Understanding print media guidelines 10 2 Understanding print media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. The printer provides high-quality printing on a variety of media. A number of things mus...
Page 11 - Selecting print media; Paper; Paper characteristics; Weight; Curl
Selecting print media 11 Understanding print media guidelines Selecting print media Selecting the appropriate print media for the printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the printer: • Paper • Transparencies • Enve...
Page 12 - Smoothness; Unacceptable paper
Selecting print media 12 Understanding print media guidelines Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding...
Page 13 - Selecting preprinted forms and letterhead
Selecting print media 13 Understanding print media guidelines Selecting paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, undamaged paper. • Flex the paper stack back and forth. Do not fold or crease the paper...
Page 16 - Storing print media
Storing print media 16 Understanding print media guidelines • Do not use label sheets that have adhesive to the edge of the sheet. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone c...
Page 17 - Avoiding jams
Avoiding jams 17 Understanding print media guidelines Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. For more information, see What types of print media can be loaded? on page 10. Note: Try a limited sample of any print...
Page 18 - Printing; Loading the 250-sheet tray
Printing 18 3 Printing This chapter covers information about loading print media, sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, and printing a font list. For tips on paper jam prevention and print media storage, see Avoiding jams on page 17...
Page 21 - Extending the tray for legal-size or folio-size paper
Loading the 250-sheet tray 21 Printing 7 Extend the paper support on the output bin. Extending the tray for legal-size or folio-size paper To load legal-size or folio-size paper, extend the paper tray. You may also attach a dust cover (if available) on the back of the printer to protect the tray whi...
Page 23 - Loading the manual feeder
Loading the manual feeder 23 Printing Loading the manual feeder The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time. For information on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on page 1...
Page 24 - Linking trays; Sending a job to print
Linking trays 24 Printing Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The printer automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, i...
Page 25 - Canceling a print job; Canceling a job from the printer control panel; Canceling a job from a computer running Windows
Canceling a print job 25 Printing Canceling a print job There are several methods for canceling a print job. • Canceling a job from the printer control panel • Canceling a job from a computer running Windows – Canceling a job from the taskbar – Canceling a job from the desktop • Canceling a job from...
Page 26 - Printing the menu settings page
Printing the menu settings page 26 Printing Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9.x When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list ...
Page 27 - Printing a network setup page
Printing a network setup page 27 Printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing. 1 Make sure the p...
Page 28 - Installing options; Accessing the system board
Installing options 28 4 Installing options Accessing the system board 1 Remove the 250-sheet paper tray. CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31 - Adding a memory card
Adding a memory card 31 Installing options Adding a memory card The system board has one connector for an optional memory card. Note: Memory options designed for other Lexmark printers may not work with your printer. 1 Access the system board (see Accessing the system board on page 28). 2 Push open ...
Page 32 - Adding a flash memory card
Adding a flash memory card 32 Installing options Adding a flash memory card Note: Flash memory card options designed for other Lexmark printers may not work with your printer. 1 Access the system board (see Accessing the system board on page 28). 2 Unpack the flash memory card. Note: There are two s...
Page 33 - Installing an optional 550-sheet drawer
Installing an optional 550-sheet drawer 33 Installing options Installing an optional 550-sheet drawer Place the printer unit directly on top of the 550-sheet drawer. CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 34 - Recognizing installed options
Recognizing installed options 34 Installing options Recognizing installed options The printer driver should automatically recognize the newly-installed option when the printer is turned on. If it does not, you can add the appropriate option manually. Note: If you have not installed your printer driv...
Page 35 - Maintaining the printer; Storing supplies
Maintaining the printer 35 5 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your ...
Page 37 - Changing a toner cartridge
Ordering supplies 37 Maintaining the printer Ordering a toner cartridge When the 88 Toner low message appears, you should order a new toner cartridge. You can print a few hundred pages after the 88 Toner low message appears. You need to have a new toner cartridge available when the current one no lo...
Page 39 - Ordering a photoconductor kit
Photoconductor kit end-of-life 39 Maintaining the printer 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. The toner cartridge clicks into place wh...
Page 42 - Maintenance kit; Recycling Lexmark products
Maintenance kit 42 Maintaining the printer Maintenance kit 80 Scheduled maintenance appears on the display after 120,000 pages have printed to let you know it is time to replace printer maintenance items. Order a maintenance kit when 80 Scheduled maintenance first appears on the display. The mainten...
Page 43 - Clearing jams; Identifying jams
Clearing jams 43 6 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams on page 17. If jams do occur, follow the steps outlined in this section. To resolve the paper jam m...
Page 44 - Clearing a jam
Clearing a jam 44 Clearing jams Clearing a jam We recommend clearing the entire paper path when a paper jam occurs. 1 Open the 250-sheet tray. If necessary, remove the tray from the printer. 2 Remove the jammed media.
Page 50 - Troubleshooting; Online customer support
Troubleshooting 50 7 Troubleshooting Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com. Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have ...
Page 51 - Printing multiple-language PDFs
Printing multiple-language PDFs 51 Troubleshooting Printing multiple-language PDFs Solving printing problems Symptom Cause Solution Some documents do not print. The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Reader.2 Click the printer icon. The Print dialog a...
Page 52 - Turning on Reduced Curl mode
Turning on Reduced Curl mode 52 Troubleshooting Turning on Reduced Curl mode If the print media is curled once it exits the printer, Reduced Curl mode can be turned on to help reduce the problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting. ...
Page 53 - Solving option problems
Solving option problems 53 Troubleshooting 6 Press to save. The control panel returns to Config Menu / Reduced Curl . 7 Press until Exit Config Menu appears, and then press . Activating Menu Changes appears. Reduced Curl mode is turned on. Resetting the Printer appears briefly followed by Performing...
Page 54 - Solving service message issues
Solving service message issues 54 Troubleshooting Solving service message issues Solving paper feed problems Problem Solution Service messages A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error...
Page 55 - Solving print quality problems
Solving print quality problems 55 Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. P...
Page 59 - Cleaning the printhead lens
Cleaning the printhead lens 59 Troubleshooting Cleaning the printhead lens Some print quality problems can be solved by cleaning the printhead lens. 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. 3 Remove the print cartridge assembly b...
Page 61 - Administrative support; Disabling control panel menus
Administrative support 61 8 Administrative support Disabling control panel menus Since many people could be using the printer, an administrator may choose to lock the control panel menus to keep others from changing menu settings from the control panel. Note: Disabling the control panel menus does n...
Page 62 - Restoring factory default settings
Restoring factory default settings 62 Administrative support Restoring factory default settings When you first enter the printer menus from the control panel, you may notice an asterisk (*) to the left of a value in the menus. This asterisk indicates the factory default setting. These settings are t...
Page 63 - Using the secure Embedded Web Server
Setting security using the Embedded Web Server (EWS) 63 Administrative support Setting the system password Setting the system password protects configuration of the Embedded Web Server. A system password is also required for Secure mode and confidential communication with MVP. To set the system pass...
Page 65 - Notices; Conventions; Industry Canada compliance statement
Notices 65 Notices Conventions Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark E352dn (4512-430) has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subje...
Page 66 - European Community (EC) directives conformity
Electronic emission notices 66 Notices European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic co...
Page 67 - Noise emission levels; Off mode
Noise emission levels 67 Notices Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Product energy consumption The following table documents the power consumption characteristics of the product The power consumption level...
Page 68 - Laser advisory label; LUOKAN 1 LASERLAITE; Laser notice; Limited warranty
Waste from Electrical and Electronic Equipment (WEEE) directive 68 Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our ...
Page 69 - Limited warranty service; Limitation of liability
Statement of Limited Warranty for Lexmark E352dn 69 Notices If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).If this product is a feature or option, this statement applies only when that feature...
Page 70 - Additional rights
Statement of Limited Warranty for Lexmark E352dn 70 Notices Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply...
Page 71 - Index; Numerics
71 Index Numerics 150-sheet output bin 5250-sheet tray 5, 14550-sheet drawer 5, 14, 33 installing 33 A adjusting paper tray 19 automatic tray linking 24 C canceling jobs from a computer running Windows 25from a Macintosh computer 26 card stock 16 guidelines 10 cleaning the printhead lens 59control p...